*It must not be easy to fly your aircraft when your window is wide open and you're going faster than 200 knots. KUDOS to these pilots and also the ATCs who reworked all the traffic to let the Delta land safely :D*
Seems to be a little subtitle mishap around 8:55 and no audio at 8:32 And at 9:08 " .. in command for the.. alert crew?" And why did that other pilot answer with: "that never happened" ?
Oh god what is this strange vortex of videos I just barely understand that I've been sucked into. I didn't even know Harrison Ford flew planes and the next thing you know here I am.
"your possibly cross channel" uh, no, they have a 200 knot wind in the cockpit and can't hear shit. like they tell you literally every time they come up on net.
@VASAviation - I don't know who you are or why you do this, but I genuinely appreciate the effort that you/your team put into producing each one of these. Thank you.
DAL589: Can't hear shit and is locked in for runway 30L ATC: I know you can't hear for shit, but how about this other runway 35? DAL589: Nope didn't get that and right now don't care. ATC: Hey so uhh, 35 is preferred even though WE set you up for 30L. DAL589: We're already setup for 30L, now please let us focus on flying. ATC: Hey you other flights, emergency aircraft situation, and we don't know wtf is going on, so we'll inexplicably set you up on 30L which is the same runway the EM aircraft is landing on. ATC: Woops I'm sorry, disregard last, DAL343 I need you on 35 due to EM aircraft. We couldn't figure out what they wanted, when they clearly specified they were setup for 30L at least twice. DAL343: That never happened, because you all agreed on 30L and at no point did DAL589 say they wanted 35.
When he vectored two other ac immediately on 30L I was literally speechless. Even having other ac landing on 30R seemed sketchy to me if I have to be honest. Just get everybody out of the way for 20 mins, wtf
If the pilots are reporting that they cannot hear the tower, I would think it would cause problems to try and give other runway options after they said they would use 30L. A mandatory runway change is one thing to try to share... But optional runway change may confuse the pilots if they hear part of the info but not all?
@@gomphrena-beautifulflower-8043 - I wonder if someone who does actually pilot a plane will eventually chime is because I'd love to hear their thoughts. (I work in medicine and when I watch videos on here surrounding medicine, it actually drives me crazy. For example a mother found her baby not breathing and in the hospital they did a battery of tests and one of those was a sleep study that showed sleep apnea....so then all the comments were that every baby should have a sleep study 🙈)
While it sounds logical to change to 35, it isn't all that easy. With a runway change, you'll need to run the pre-landing checklist again and might need to reconfigure some of the planes systems. For example, if the new runway is shorter, you might need to select 'maximum' on the autobrakes. It's pretty hard to run a checklist when you can't hear each other and their original plan would still work so they stuck to it.
I tracked this flight from 45 minutes north of MSP as it was happening on FR24. Very scary situation, was glad to see it on the ground. At the time I didn’t know the reason for the emergency, but people on the MSP spotters group informed me about it. It was a bit of a shocker to me as I’ve never been so close to an emergency like that. Thanks for covering it VASAviation!
Sorry for the inconvenience Delta 343! Show some empathy for your company peer who is being blasted in the face with air whilst maintaining control of a 737.
Yeah - what’s his “that never happened” comment all about? I’d like to interpret it as “No worries/No problem” but I’m not sure that was the meaning implied.
Personally, I took it to mean that 343 was monitoring the frequency, and was very aware that the intentions of the emergency aircraft was runway 30L from the beginning. The airport tried to push the emergency aircraft to runway 35, feeling it was a better option, only to have the emergency aircraft say no, we are sticking to 30L, then the approach tried to blame the emergency pilots for being indecisive on their decision, causing the re-re-re direct... "That never happened"
@@CaptainSiCo They said "That never happened" in response to the ATC explaining how he screwed up, meaning "We'll pretend it never happened, don't worry".
DAL343: “That never happened” Obviously somebody is listening, too bad it wasn’t ATC. The emergency aircraft clearly always wanted 30L. No idea why ATC didn’t get that.
As an airline pilot, it is beyond annoying when ATC is relentless with questions and talking. When we say “we’ll get back to you when we can” it’s for a reason. Lots to do in those moments. Figure out the issue, delegate divide and conquer between the pilots, notify flight attendants with what’s happened, where we’re going, how long til get there, evacuating or not; then contact company to let them know the same, then at same time fly the plane. Sequence flight computer for a return,with an approach, run the checklists, brief the landing, talk to company again, answer the phone call from the flight attendants, and oh yeah answer the controller whose getting annoyed that we don’t respond in a timely manner to his liking.
They don’t have a choice. They need to understand intentions so they can clear airspace to allow the distressed aircraft room to operate and to prep ground emergency equipment for any eventuality
I have a question if the tower is obviously not able to sort things out right, how is it to disregard command of them... Stating: "This is ABC 123 we can't hear anything!!! All airplane within our vicinity, we are declaring emergency and we plan to land on runway bluhbluh via WUT and DAH and FUK... If anybody is able pls quick give a shout to the planes on the ground...."
Seems to me that once they've indicated they have a problem with the window, that means that not only will they have difficulty hearing the radio, but also hearing each other. Since they're squawking 7700, they should be left alone unless they specifically try to communicate. Constantly calling them just distracts them from the other things they need to do. So watch what they're doing, and keep other aircraft clear.
ATC become guardian angels in a real emergency. I see your point, but just hearing their broken comms might be comforting to the crew indicating ATC is there and clearing the airspace. I flew my butt into a sticky mess once. It was very nice to have someone helping.
The one take away for this for me, I understand the ATC were trying to be helpful with the other runway. But considering they could not hear that could have just confused matters. Should have just let them get on with it for the RWY they had initially setup
I know emergency situations are difficult but why did the tower controller continue to give long, complicated instructions in a normal voice after he had heard 3-4 times that 589 could not hear him. I would have barked "589...HEADING 220".
MrCrystalcranium I know that makes sense, but shouting wouldn’t be beneficial for a number of reasons. Firstly, the radios that aircraft use is relatively low bandwidth, so loud noises just clip and become any less audible. Shouting wouldn’t make any difference in this case either - the wind noise is so loud that the pilots were likely completely deaf to communication. Perhaps more pertinent, when a pilot declares and emergency, they seize control of the airspace from the ATC. This means they can maneuver in any way necessary without clearance. While it’s a good practice to communicate while in 7700, it’s not always possible and certainly not necessary. The ATC was just trying to provide other options here.
ATC communication is very scripted. Instructions are always given with a specific limited vocabulary, with the items in a specific order, and words pronounced in a specific way. You get used to hearing it that way and any deviation from the pattern just increases the risk of it being misunderstood.
Surely in this day and age there should be a form of ATC to Plane text type service if they can't hear a word like this and just type out their issues and receive instructions by by text too !! Seems lunacy that there is not.
Pretty sure Delta Comm (text comms ATC to pilots) was already being rolled out several years before this at big US airports, so this one has me really puzzled too...? No tech expertise on that though sorry. Glad the pilots were able to get down safe despite the apparent weirdness with ATC!
I’m not an aviation buff and I rarely fly but I love these videos. How often do things like this happen where a plane has to return right after departure? Kudos to the pilots and controllers in situations like this.
Often enough that every flight crew explicitly discusses what their plan is if they have to come back. Many problems will appear immediately upon reaching a certain speed/altitude so the vast majority of emergencies in airplanes occur within the first 5 minutes of flight.
I first saw this on my Twitter feed when I was just browsing through it. Scary to hear about it, but glad everyone made it back on the ground safely. You could feel the stress that the pilots might’ve been having during this situation.
This should terrify everyone. Not just that the pilots have a huge issue and cannot hear, but that ATC was totally inept. How many times do they say they cannot hear but they continue to try to contact them. Unreal.
Also while the Radio is about useless to the pilot in this situation, aircraft do have ACARS and other methods of communication, So if ATC can hear the pilot, they may well be able to send a text reply back via ACARS or other compatible system. Not perfect but better than nothing.
vectors are clearly evidently a number or something like directions that appear on a screen. I have zero experience but watching this video that's the only thing that makes sense
Regarding comments on why DL343 said to ATC "That never happened.", this is my take on it ... Everyone can hear the radio comm between DL589 and ATC. From the beginning, DL589 stated the problem and declared that they needed to return. ATC gave them 30L. DL589 acknowledged 30L. Then ATC suggests 35 but DL is already set for 30L.. When ATC gave DL343 their instructions, ATC said that they had an a/c that went NORDO. ATC couldn't figure out what the a/c wanted. When the a/c finally came over, they wanted 30L.... Well, to me, that didn't happen the way the ATC explained it to DL343... He made it seem like DL589 was indecisive and DL wanted 30L. That's incorrect. And so DL343 replied back to this comment "That never happened."..
I don't get it - was the window broken in the tower or the cockpit? Because the pilots told him about 5 times they wanted 30L and he still sent other traffic that way instead of 35.
@@tomhejda6450 35 doesn't cross 30L or 30R. Only the short lines in the video resemble the runways, the longer lines indicate the extended centerline to a distance of I think 10nm. The departure path does cross though, so you wouldn't want to simulatenously land two aircraft (or land and depart) on 30L/R and 35 because they could collide on a go around.
Good job by all - little surprised there weren’t some additional radio calls by the emergency aircraft once they were turning for the approach / landing - just for situational awareness and intentions to tower and other traffic.
They changed their 4 digit transponder to the emergency code, which is the same thing, and the protocol if you are unable to confirm voice communication
Why didn't the flight squawk 7700 (or at least 7600) right away? Instead of back-and-forth with ATC about not being able to hear ... as soon as they were unable to comply with ATC instructions (because they wouldn't be able to even hear them) and they needed ATC to get any traffic out of their way, why didn't they squawk first? That way they don't have to spend effort trying to hear ATC ask them if they have a problem, and ATC would get everyone out of their way immediately?
This must have been scary for those pilots o,o Everyone handled it so well! Credit to the air traffic controllers as well for clearing the whole area for them
In this same channel I saw a video on emergency landing due to broken window inside the flight. So anything could have happened. You can't guarantee anything.
okay, so atc in the usa CAN speak clearly when they feel forced to. lol never heard them speak so loud and clear compared to when they were trying to get the frequencies across
If the window is left unlatched, it is hard to use the lever to latch it closed in flight, or was something else going on (damaged seal or track perhaps)? I would think the aircraft pressurization would assist in pushing it closed.
Get in the back of a pick-up going 75 mph, now stand up. Now try it at 230 mph that's 200 knots or 370 km/h. That's the forces you are looking at, you couldn't pressurize it fast enough.
What part of the pilot’s multiple transmissions that they could not hear ATC was not understood by the controllers that they repeatedly keep asking Delta “can you hear us” 🤦🏻♂️
This was already posted and the window didn’t break apart as titled. The FO didn’t secure the window and it came open. There was no failure of the window.
Nah, mistakes happen. Sure, they’ll have some discussions but there are those that have made mistakes and those that will. Point being the title is incorrect and it’s been posted before.
wkdravenna I'm sorry, but that sort of thoughtless, knee-jerk reaction, AND not even sure if racism is present makes you part of the problem, and not part of the solution. I despise racism, but please DO NOT create a situation where one DOES NOT EXIST.
ATC is shocking. Got a window open can't hear a thing but idiot keeps trying to get them to change runway and complicating everything. Really need to see how ATC is done in Europe. This situation would have been handled calmly getting everyone out of the way.
If there is no way for the pilots to hear the tower, and the tower could here them, could it be possible for the Delta to say they will be turning around and landing onto a runway while the tower could direct all other traffic away from the airport?
Maybe they should have those WW1 pilot googles under the seat just in case this happens again. I can’t imagine controlling anything while I’m being blasted with 200+ knots of wind.
There should be an option to chat with atc in text mode, just like in vatsim or ivao... It makes life so much easier to be able to read past messages... Or at least be able to read messages in these situatiobs
I can't even imagine how loud the wind noise must have been inside that cockpit. Several years ago, my friend and I drove from Hamburg to Munich in an old Mercedes E320(W124) cabriolet. When we had the top and all side windows down, we were only able to drive around 200 km/h(just about 120mph) before the wind was just way too much for us to handle. Had a real hard time even keeping our eyes wide open. We pulled off and raised the top again at a gas station parking lot. After that, we traveled at about 230 km/h all the way... except when there was heavy traffic and we had to slow down to under 100 km/h
You won't be able to do that for much longer. Derestricted zones on the autobahns are being deleted or shortened every year. Now you barely get a couple of kms every 10 or 20. Bundestag is working on eliminating them altogether. Might happen this year. Driving fast is actually safe. Everyone on the autobahn, regardless of how fast they choose to travel, is alert and concentrating. Because somebody else could be coming up on your tail at 300kmh and believe me, that mirror fills fast. I regularly drive at 220 where I can. Its a comfortable cruise for my 3 series beemer, I don't get bored and my mind doesn't wander as it does at 120. There's a bit of disorientation when you slow down though. That's why its a good idea to drop to a moderate speed about 15 mins before the end of the journey. This is just another instance of the state rolling over for the nanny.
Sometimes I wonder what the hell the controllers are listening to when they are not talking. The pilot clearly stated that he had a window open and could not hear. Jesus what part of that don't you understand? Don't they realize when things like that happen, the pilot(s) are a little busy?
What should he do mr smartass? Just ignore them and let them solve it on their own? He also managed to contact them a few times and gave crucial info, so they apparently could hear, just not very well. His only option was to try contacting them.. Dont you realize..?
Delta 343 seemed a little too impatient, I don't think if he was in the same situation he would want to have to worry about someone having a small fit over course Corrections for a Final Approach he needed to keep his head in the game, and realize there was an aircraft in trouble that aircraft is the Tower's first responsibility, you wait in line like everyone else. Also great work by the controllers and the magnified graphics toward the end of this post made it so much easier for those of us with corrective vision problems to follow nice job keep up the good work and we'll see you at the next video
Eh, Delta 343 seemed pretty chill about the situation. He was bound to land for 35, was moved to 30L and had to enter all the numbers for a landing there. And just as he was done with that tower realised they'd messed up and moved him back to 35, and had to re-enter all the numbers for that runway. Hence the "Okay..._runway 35_ ", and after the tower even apologized for messing it up he just went with a "We'll pretend it never happened". Classic dry humour.
smoke signals? Flash cards? Pass each other notes? Personally, I would say hand signals, that's how they communicate with the ground crew after they unplug from the plane.
So interesting (and not ATC, pilot/flight attendant/baggage carrier. I'm in ER RN). One side of people make fun of pilot as if this is a minor issue, and another group who praises the pilot saying he did a great job.
I bet you'd have all kinds of interesting comments if there was a channel showing ED struggles. Then again, I've seen the criticisms on medical instruction videos, so maybe I don't want to know more about bad techniques. :)
I wonder, why are those windows made to slide back, instead of forward ? This would prevent them from opening like that. If the lack of space is a problem, it could always be the furthest back window that is movable ?
If you do not ensure your window is in the locked position BEFORE the aircraft starts it take off roll....the window will open.... It is well engineered with a positive lock position....which is easy to spot.. CREW ERROR....POOR PRE-FLIGHT.!!!
There was another incident at Minneapolis this past Monday evening (Nov 12th) with an aircraft that had to land without nose gear. Did you happen to get the ATC audio from that?
Also, congrats to the ATC - I think this is almost the first video I've watched that it wasn't necessary to refer to the text to see what they were saying - it was mostly crystal clear!
I have always wondered if ATC was deaf when these types of emergencies clearly state that "WE CAN NOT HEAR YOU DUE TO NOISE IN THE COCKPIT". Think outside the box a little, and contact the Airline's Maintenance facilities and get them to communicate with the aircraft on their typed communication systems. Use the Maintenance Dept. to relay info to the aircraft, headings/altitudes etc on their typed coms. Pilots can still acknowledge via radio, but take flight instructions visually. Any pilots or Maintenance people have any input?
The mantra they teach you pretty much from day 1 of pilot training is "Aviate, Navigate, Communicate". That's the priority order. Keep control of the airplane and follow your cleared route of flight which guarantees you won't hit any other airplanes or terrain. Only after you've got that taken care of, talk to ATC. The whole system is designed that if you ever lose comms, you already have all the information you need to keep going to your destination without talking to anybody. When you hear ATC say, "Expect XXX", that's not just chitchat, it specifically means, "If you lose comm, go ahead and do XXX". That's also why you hear controllers say, "Cleared to via radar vectors" on these videos. That means, "I'm no longer expecting you to follow your original clearance to your original destination if you lose comm, I'm now expecting you to land at " if you lose comm. If you take any kind of checkride, you can expect to hear your examiner ask you at some point, "If we were to lose comm right now, what would you do?", and you better be able to tell them.
These controllers kept pushing runway 35 on and I wish they would’ve just left it alone rather than causing more stress. I’m sure the controllers realize they’ve already got everything set up they told him they wanted 30 left which means I got all the instruments set up for that they’ve got the approach loaded they’re not gonna want to switch to a different runway at the last minute especially with all that mess going on. I
In this situation the atc assuming emergency conditions and giving this plane priority because they simply couldnt hear atc was the best thing to do. Get everyone outa the way and repeat only vital instructions to get them heard. Very well handled. Glad everyone survived safely.
Minus the one part where he was sending other planes to 30L despite 589 already confirming 30L and rejecting an option for 35, and then correcting his screwup and blaming it on 589's crew.
It must have scared the livings out of the ATCs from 3:52 - 5:34. To have a plane in an emergency situation not responding, the ATCs might be thinking they have to prepare for the worst... :(
Good grief, they said like 5 times they can't hear because of wind in the cockpit and they keep asking about cross frequency? Also, what the heck was Delta 343's problem? Obviously he's never been in an emergency
Very frustrating listening to this. What does ATC not understand about "I can't hear anything...." but continued to give vectors. Am I missing something here?
I was confused by this. At 1:59, the pilot says "we cannot hear a word because we have a window open. We're going to have to get vectors back." If he really couldn't hear a word, how could he get vectors? But later he also responds to some ATC instructions, showing that he can at least sometimes hear ATC.
So…I’m asking this question because I’ve never been in a seat up front. The sliding windows in the cockpit, I can only imagine, must be opened/closed by the flight crew right? If so, windows closed/locked must an item on a checklist. Did this crew miss that OR is it possible for a closed and locked sliding cockpit window to open on its own??
@@Athaeus pilots can not write messages in emergency situations because their hands are busy so they need a bigger screen and speech to text application.
@@suna7729 Aviate - Navigate - Communicate. If both pilots are too busy typing up a short message or reading the received messages, they are too busy to talk as well. Speech to text would solve nothing, and only introduce the likelihood of errors in the messages. In the case of this emergency, the only problem was that the pilots couldn't hear a thing. Having a CPDLC onboard would have helped them.
@@suna7729 Do you say that because I've pointed out your flawed reasoning _twice_ now? Don't call people children, when you're the only one acting like one.
In a case such as this where flight crew cannot hear, is there an option to text instructions back and forth? If not it seems like a viable option to not hearing anything at all.
Technically there is a text based communication system. But I'm pretty sure its difficult for the ATC to get their hands on. If I'm not mistaken it is something the companies use sometimes to communicate with an airplane.
"if that doesn't interfere with traffic too much" fuck the traffic, fuck the controllers who aren't listening, you are an emergency! TELL them you're landing 30L
![[REAL ATC] Virgin Atlantic DIVERTS TO BOSTON with Fire/Smoke in the cabin!](http://i.ytimg.com/vi/ghsyfIK-H8w/mqdefault.jpg)
![[REAL ATC] Virgin Atlantic DIVERTS TO BOSTON with Fire/Smoke in the cabin!](/img/tr.png)
![[REAL ATC] British Airways A380 into Minneapolis | Medical Emergency](http://i.ytimg.com/vi/OlmGd5tr9tQ/mqdefault.jpg)
![[REAL ATC] AIR FORCE 1 arriving Reno forces TFR + lengthy DELAYS!](/img/n.gif)
*It must not be easy to fly your aircraft when your window is wide open and you're going faster than 200 knots. KUDOS to these pilots and also the ATCs who reworked all the traffic to let the Delta land safely :D*
Yeah, I agree
VASAviation - yup lol
Seems to be a little subtitle mishap around 8:55 and no audio at 8:32
And at 9:08 " .. in command for the.. alert crew?"
And why did that other pilot answer with: "that never happened" ?
@@ARetiredPirate "that never happened..." I was wondering the same thing
@@ARetiredPirateat 9:08 what was actually said was "Captain 4 will be in command for the alert 2".
Oh god what is this strange vortex of videos I just barely understand that I've been sucked into. I didn't even know Harrison Ford flew planes and the next thing you know here I am.
Harrison Ford. That"s where it started for me too 😂
Harrison who? Ah, that schmuck who landed on the taxiway, right.
@@neithere solid comment 😂
@@neithere Harrison would have made a great kamikaze.
Doesn't fly them very well mind you :)
"your possibly cross channel"
uh, no, they have a 200 knot wind in the cockpit and can't hear shit. like they tell you literally every time they come up on net.
Could be a policy and procedure thing that they always provide that warning to an unresponsive aircraft, even when it doesn't seem to apply.
@@knielsen50 would be a stupid policy if it doesn't apply...
For those who only understand MPH, that's a 230mph wind.
@@u1richh well sad for us normal people here that goes by km/h rather than knots or mph ded
@@u1richh That would be 370 km/h then? That's fast!
@VASAviation - I don't know who you are or why you do this, but I genuinely appreciate the effort that you/your team put into producing each one of these. Thank you.
he's a one cool dude
He does it for the MONEY.... All the MONEY.
magicstix0r If so why have I never seen an advert on any of his vids
@@TechnoLadz Because you have AdBlock installed.
Drew A Actually I don’t
DAL589: Can't hear shit and is locked in for runway 30L
ATC: I know you can't hear for shit, but how about this other runway 35?
DAL589: Nope didn't get that and right now don't care.
ATC: Hey so uhh, 35 is preferred even though WE set you up for 30L.
DAL589: We're already setup for 30L, now please let us focus on flying.
ATC: Hey you other flights, emergency aircraft situation, and we don't know wtf is going on, so we'll inexplicably set you up on 30L which is the same runway the EM aircraft is landing on.
ATC: Woops I'm sorry, disregard last, DAL343 I need you on 35 due to EM aircraft. We couldn't figure out what they wanted, when they clearly specified they were setup for 30L at least twice.
DAL343: That never happened, because you all agreed on 30L and at no point did DAL589 say they wanted 35.
Great comment, sums it up
When he vectored two other ac immediately on 30L I was literally speechless. Even having other ac landing on 30R seemed sketchy to me if I have to be honest.
Just get everybody out of the way for 20 mins, wtf
If the pilots are reporting that they cannot hear the tower, I would think it would cause problems to try and give other runway options after they said they would use 30L. A mandatory runway change is one thing to try to share... But optional runway change may confuse the pilots if they hear part of the info but not all?
Krystle K this is what I was thinking but obviously I have zero flight experience or training.
1Jennamo • But 33 others agree so it must be something!
Same thoughts here. 35 may have been a better solution but the risk of causing confusion in the cockpit was greater.
@@gomphrena-beautifulflower-8043 - I wonder if someone who does actually pilot a plane will eventually chime is because I'd love to hear their thoughts. (I work in medicine and when I watch videos on here surrounding medicine, it actually drives me crazy. For example a mother found her baby not breathing and in the hospital they did a battery of tests and one of those was a sleep study that showed sleep apnea....so then all the comments were that every baby should have a sleep study 🙈)
While it sounds logical to change to 35, it isn't all that easy.
With a runway change, you'll need to run the pre-landing checklist again and might need to reconfigure some of the planes systems. For example, if the new runway is shorter, you might need to select 'maximum' on the autobrakes.
It's pretty hard to run a checklist when you can't hear each other and their original plan would still work so they stuck to it.
I tracked this flight from 45 minutes north of MSP as it was happening on FR24. Very scary situation, was glad to see it on the ground. At the time I didn’t know the reason for the emergency, but people on the MSP spotters group informed me about it. It was a bit of a shocker to me as I’ve never been so close to an emergency like that. Thanks for covering it VASAviation!
Glad you enjoyed the emergency
Sorry for the inconvenience Delta 343! Show some empathy for your company peer who is being blasted in the face with air whilst maintaining control of a 737.
Yeah - what’s his “that never happened” comment all about? I’d like to interpret it as “No worries/No problem” but I’m not sure that was the meaning implied.
I took it like he meant ignore my comment
Personally, I took it to mean that 343 was monitoring the frequency, and was very aware that the intentions of the emergency aircraft was runway 30L from the beginning. The airport tried to push the emergency aircraft to runway 35, feeling it was a better option, only to have the emergency aircraft say no, we are sticking to 30L, then the approach tried to blame the emergency pilots for being indecisive on their decision, causing the re-re-re direct... "That never happened"
I've never wanted to punch someone so badly.... I took it as rude as hell
@@CaptainSiCo They said "That never happened" in response to the ATC explaining how he screwed up, meaning "We'll pretend it never happened, don't worry".
DAL343: “That never happened”
Obviously somebody is listening, too bad it wasn’t ATC. The emergency aircraft clearly always wanted 30L. No idea why ATC didn’t get that.
Del343 sucks. He needs some JFK ATC back at him
As an airline pilot, it is beyond annoying when ATC is relentless with questions and talking. When we say “we’ll get back to you when we can” it’s for a reason. Lots to do in those moments. Figure out the issue, delegate divide and conquer between the pilots, notify flight attendants with what’s happened, where we’re going, how long til get there, evacuating or not; then contact company to let them know the same, then at same time fly the plane. Sequence flight computer for a return,with an approach, run the checklists, brief the landing, talk to company again, answer the phone call from the flight attendants, and oh yeah answer the controller whose getting annoyed that we don’t respond in a timely manner to his liking.
Aviate, Navigate THEN communicate :D
I’m not a pilot but listening to these recordings gives that exact same impression.
They don’t have a choice. They need to understand intentions so they can clear airspace to allow the distressed aircraft room to operate and to prep ground emergency equipment for any eventuality
As a simulator pilot it angers me as well, sigh… like when my mom is vacuuming and I’m in the basement being a pilot.
I have a question if the tower is obviously not able to sort things out right, how is it to disregard command of them... Stating: "This is ABC 123 we can't hear anything!!! All airplane within our vicinity, we are declaring emergency and we plan to land on runway bluhbluh via WUT and DAH and FUK... If anybody is able pls quick give a shout to the planes on the ground...."
Only pilots get the luxury of a open window in flight :/
MBSKWKDUWKSNJWM DUDE
Nah, certain WN flights offer passengers this feature as well
Hawaiian airlines had a convertible for the passengers. It wasn't well like though.
Except at Southwest.
@@ThePilotGuy I believe you are thinking of Aloha Airlines. (late 80's or early 90's)
My new hero is the lady whose voice shakes, but who never skips a beat doing her part to handle the situation.
I think the pilot's Canadian, genuinely asking if his plan to deal with an emergency doesn't bother the ATC's traffic too much.
Minnesota is nearly Canadian.
plemli basically
plemli i’ve heard we’re just as nice lol
@@punanipatrol1433 And we're 10 times as cold
Exactly Ahahaha 😆
5:50 pay close attention, you can hear clearly why the window was opened...
Top notch observation there.
thanks
😂😂😂😂👌
i dont understand .-.
@@potatoes8169 someone farted into the mic. Damn youre a lost cause if you couldnt put this joke together.
Hey, ATC. 30L. Just give them 30L. Bloody hell...
Seems to me that once they've indicated they have a problem with the window, that means that not only will they have difficulty hearing the radio, but also hearing each other. Since they're squawking 7700, they should be left alone unless they specifically try to communicate. Constantly calling them just distracts them from the other things they need to do. So watch what they're doing, and keep other aircraft clear.
ATC become guardian angels in a real emergency. I see your point, but just hearing their broken comms might be comforting to the crew indicating ATC is there and clearing the airspace. I flew my butt into a sticky mess once. It was very nice to have someone helping.
They did catch some things though
@@nihlify sounds like organized 😕
The one take away for this for me, I understand the ATC were trying to be helpful with the other runway. But considering they could not hear that could have just confused matters. Should have just let them get on with it for the RWY they had initially setup
2:00 "I can't hear you, but tell me where to go."
I hope the pilots didn't suffer any hearing loss / damage to the ears after this. Scary.
I know emergency situations are difficult but why did the tower controller continue to give long, complicated instructions in a normal voice after he had heard 3-4 times that 589 could not hear him. I would have barked "589...HEADING 220".
MrCrystalcranium I know that makes sense, but shouting wouldn’t be beneficial for a number of reasons. Firstly, the radios that aircraft use is relatively low bandwidth, so loud noises just clip and become any less audible. Shouting wouldn’t make any difference in this case either - the wind noise is so loud that the pilots were likely completely deaf to communication.
Perhaps more pertinent, when a pilot declares and emergency, they seize control of the airspace from the ATC. This means they can maneuver in any way necessary without clearance. While it’s a good practice to communicate while in 7700, it’s not always possible and certainly not necessary. The ATC was just trying to provide other options here.
@@spencergeorge4941 Good explanation, but bandwidth isn't the factor on an AM radio.
ATC communication is very scripted. Instructions are always given with a specific limited vocabulary, with the items in a specific order, and words pronounced in a specific way. You get used to hearing it that way and any deviation from the pattern just increases the risk of it being misunderstood.
Surely in this day and age there should be a form of ATC to Plane text type service if they can't hear a word like this and just type out their issues and receive instructions by by text too !! Seems lunacy that there is not.
flight plan clearance by text is already available but not in-flight instructions yet
Yeah, that's true! Send them texts if you must.
I was wondering the same thing
Pretty sure Delta Comm (text comms ATC to pilots) was already being rolled out several years before this at big US airports, so this one has me really puzzled too...? No tech expertise on that though sorry. Glad the pilots were able to get down safe despite the apparent weirdness with ATC!
I’m not an aviation buff and I rarely fly but I love these videos. How often do things like this happen where a plane has to return right after departure? Kudos to the pilots and controllers in situations like this.
Hi Rick. Quite often due to different types of issues. Returns and diversions occur everyday.
@@VASAviation maybe there should be a keyboard/screen option for communication
Often enough that every flight crew explicitly discusses what their plan is if they have to come back. Many problems will appear immediately upon reaching a certain speed/altitude so the vast majority of emergencies in airplanes occur within the first 5 minutes of flight.
@@watchgoose that makes 100% sense. I wonder why it hasnt been implemented?
@@xisotopex I mean ACARS exists, not supported everywhere though
*This is nothing for Ryanair, they would just keep flying*
Nothing a roll of duct tape and some lunch trays can't fix. ;)
and tack a extra charge on the flight for additional cabin "air condoning" that the flight crew will collect in cash down the isle before you deplane.
Hold my beer moment
@@rogerw9840 But they would cancel the flight first.
@@carlospulpo4205 that sounds like Aeroflot
I first saw this on my Twitter feed when I was just browsing through it. Scary to hear about it, but glad everyone made it back on the ground safely. You could feel the stress that the pilots might’ve been having during this situation.
This should terrify everyone. Not just that the pilots have a huge issue and cannot hear, but that ATC was totally inept. How many times do they say they cannot hear but they continue to try to contact them. Unreal.
Windows has crashed
That never happens
Just pull over on the next cloud and reboot and pray it recovers itself from an "improper shutdown" and keeps your license information.
they upgraded to windows 10 just before flight
"I CANNOT HEAR A WORD" *asks question
It's better than not trying, would you agree?
And it wasn’t a short question..
I know, right😂😂
Also while the Radio is about useless to the pilot in this situation, aircraft do have ACARS and other methods of communication, So if ATC can hear the pilot, they may well be able to send a text reply back via ACARS or other compatible system. Not perfect but better than nothing.
It reminded me of the time President Bush waved to Stevie Wonder
I can't imagine the carnage going on in the cockpit with all that wind blowing shit everywhere not to mention the toll it took on them.
Can’t hear anything but give us a vector.
vectors are clearly evidently a number or something like directions that appear on a screen. I have zero experience but watching this video that's the only thing that makes sense
@@dreads9536 Vectors are directional instructions from ATC, so they would need to be able to hear ATC
Well they can’t fly runway heading forever, gotta at least try
Thought they could text now
@@suem6004 They can since last year
DAL343
That ‘okay’ had me dying 🤣🤣🤣
5:49 when your new girlfriend leaves your house after being there for hours.
Lol .. dude
dude... hahaha pfffftt*
💀
Regarding comments on why DL343 said to ATC "That never happened.", this is my take on it ... Everyone can hear the radio comm between DL589 and ATC. From the beginning, DL589 stated the problem and declared that they needed to return. ATC gave them 30L. DL589 acknowledged 30L. Then ATC suggests 35 but DL is already set for 30L.. When ATC gave DL343 their instructions, ATC said that they had an a/c that went NORDO. ATC couldn't figure out what the a/c wanted. When the a/c finally came over, they wanted 30L.... Well, to me, that didn't happen the way the ATC explained it to DL343... He made it seem like DL589 was indecisive and DL wanted 30L. That's incorrect. And so DL343 replied back to this comment "That never happened."..
That's bs, "that never happened" means just "no problem", an answer to the ATC explaining the situation
Got rather confusing when u can't hear the pilot should have been a clue he couldn't hear them
I don't get it - was the window broken in the tower or the cockpit? Because the pilots told him about 5 times they wanted 30L and he still sent other traffic that way instead of 35.
He couldn't really send traffic to 35 as the runways cross.
@@tomhejda6450 35 doesn't cross 30L or 30R. Only the short lines in the video resemble the runways, the longer lines indicate the extended centerline to a distance of I think 10nm. The departure path does cross though, so you wouldn't want to simulatenously land two aircraft (or land and depart) on 30L/R and 35 because they could collide on a go around.
They just wanted to feel the wind in their hair.
Given that the pilots couldn't hear, isn't there a redundancy system like CPDLC that they could use to communicate with ATC?
Good job by all - little surprised there weren’t some additional radio calls by the emergency aircraft once they were turning for the approach / landing - just for situational awareness and intentions to tower and other traffic.
I am not an expert, but shouldn't they have declared an emergency immediately?
yep, they should
Yes and No, some incidents are an automatic emergency declared. When the pilot made the initial call, it's understood as a declaration.
They changed their 4 digit transponder to the emergency code, which is the same thing, and the protocol if you are unable to confirm voice communication
Why didn't the flight squawk 7700 (or at least 7600) right away?
Instead of back-and-forth with ATC about not being able to hear ... as soon as they were unable to comply with ATC instructions (because they wouldn't be able to even hear them) and they needed ATC to get any traffic out of their way, why didn't they squawk first? That way they don't have to spend effort trying to hear ATC ask them if they have a problem, and ATC would get everyone out of their way immediately?
Marshall handheld Flax i was Wondering that too
Didn’t they once talk about the squawk code?!
This must have been scary for those pilots o,o Everyone handled it so well! Credit to the air traffic controllers as well for clearing the whole area for them
Someone farted at 5:49
LMFAOOOO
😂😂
Haha 😂
That made me laugh more than it should have, considering my age.
Hahahahaha
As a former 737 pilot, I can almost guarantee you that it did not break. It was almost certainly not latched properly.
Latched?
What are the locking procedures/system in the cockpit
who was there, you or they?
What if the latch wasn't operating properly? Kind of thought of it as a door and door latch wasn't closing.
As a so called pilot you should not be saying that as you truly do not know. I don’t really believe ur a pilot after that statement.
In this same channel I saw a video on emergency landing due to broken window inside the flight. So anything could have happened. You can't guarantee anything.
I work at KMSP and saw it land while at work, nice job pilots
okay, so atc in the usa CAN speak clearly when they feel forced to. lol
never heard them speak so loud and clear compared to when they were trying to get the frequencies across
If the window is left unlatched, it is hard to use the lever to latch it closed in flight, or was something else going on (damaged seal or track perhaps)? I would think the aircraft pressurization would assist in pushing it closed.
Get in the back of a pick-up going 75 mph, now stand up. Now try it at 230 mph that's 200 knots or 370 km/h. That's the forces you are looking at, you couldn't pressurize it fast enough.
What part of the pilot’s multiple transmissions that they could not hear ATC was not understood by the controllers that they repeatedly keep asking Delta “can you hear us” 🤦🏻♂️
This was already posted and the window didn’t break apart as titled. The FO didn’t secure the window and it came open. There was no failure of the window.
Nah, mistakes happen. Sure, they’ll have some discussions but there are those that have made mistakes and those that will. Point being the title is incorrect and it’s been posted before.
No raceism allowed. I can't tell if this is or not but please just don't!
Racism? How on earth you come up with that? First figure out how to spell you idiot.
I don't think it was, but we have to make sure you know. Gota be-careful given the current administration and such.
wkdravenna I'm sorry, but that sort of thoughtless, knee-jerk reaction, AND not even sure if racism is present makes you part of the problem, and not part of the solution. I despise racism, but please DO NOT create a situation where one DOES NOT EXIST.
What did the DAL343 pilot mean at 8:50 when he said "That never happened"?
He was being funny. He said that never happens.
@@msjdb723 Ah you're right, the caption is wrong, he did indeed say "That never happenS". :)
I wonder if this was the same plane whose pilots dropped a wallet left behind out the cockpit window before take off...
ATC is shocking. Got a window open can't hear a thing but idiot keeps trying to get them to change runway and complicating everything. Really need to see how ATC is done in Europe. This situation would have been handled calmly getting everyone out of the way.
If there is no way for the pilots to hear the tower, and the tower could here them, could it be possible for the Delta to say they will be turning around and landing onto a runway while the tower could direct all other traffic away from the airport?
Maybe they should have those WW1 pilot googles under the seat just in case this happens again. I can’t imagine controlling anything while I’m being blasted with 200+ knots of wind.
DAL2555 sounds like a cool cat
There should be an option to chat with atc in text mode, just like in vatsim or ivao... It makes life so much easier to be able to read past messages... Or at least be able to read messages in these situatiobs
Santiago Hernandez there is this is called Data link using CPDLC
Nerves of steel.
I can't even imagine how loud the wind noise must have been inside that cockpit. Several years ago, my friend and I drove from Hamburg to Munich in an old Mercedes E320(W124) cabriolet. When we had the top and all side windows down, we were only able to drive around 200 km/h(just about 120mph) before the wind was just way too much for us to handle. Had a real hard time even keeping our eyes wide open. We pulled off and raised the top again at a gas station parking lot. After that, we traveled at about 230 km/h all the way... except when there was heavy traffic and we had to slow down to under 100 km/h
B Lee • Were y’all on the Autobahn? My goodness speeds are fast.
You won't be able to do that for much longer. Derestricted zones on the autobahns are being deleted or shortened every year. Now you barely get a couple of kms every 10 or 20. Bundestag is working on eliminating them altogether. Might happen this year.
Driving fast is actually safe. Everyone on the autobahn, regardless of how fast they choose to travel, is alert and concentrating. Because somebody else could be coming up on your tail at 300kmh and believe me, that mirror fills fast. I regularly drive at 220 where I can. Its a comfortable cruise for my 3 series beemer, I don't get bored and my mind doesn't wander as it does at 120. There's a bit of disorientation when you slow down though. That's why its a good idea to drop to a moderate speed about 15 mins before the end of the journey.
This is just another instance of the state rolling over for the nanny.
Sometimes I wonder what the hell the controllers are listening to when they are not talking. The pilot clearly stated that he had a window open and could not hear. Jesus what part of that don't you understand? Don't they realize when things like that happen, the pilot(s) are a little busy?
What should he do mr smartass? Just ignore them and let them solve it on their own? He also managed to contact them a few times and gave crucial info, so they apparently could hear, just not very well. His only option was to try contacting them.. Dont you realize..?
@@T2roxT2 But they cut have used shorter sentences.
@@robinator7574 These people are highly trained and experienced professionals, what experience in ATC do you have?
It would make sense for the radio to be accessible from a multiple points of the craft. Say a secure location in the aft?
Delta 343 seemed a little too impatient, I don't think if he was in the same situation he would want to have to worry about someone having a small fit over course Corrections for a Final Approach he needed to keep his head in the game, and realize there was an aircraft in trouble that aircraft is the Tower's first responsibility, you wait in line like everyone else. Also great work by the controllers and the magnified graphics toward the end of this post made it so much easier for those of us with corrective vision problems to follow nice job keep up the good work and we'll see you at the next video
Eh, Delta 343 seemed pretty chill about the situation. He was bound to land for 35, was moved to 30L and had to enter all the numbers for a landing there. And just as he was done with that tower realised they'd messed up and moved him back to 35, and had to re-enter all the numbers for that runway. Hence the "Okay..._runway 35_ ", and after the tower even apologized for messing it up he just went with a "We'll pretend it never happened".
Classic dry humour.
Wonder how the pilots communicated with each other considering they couldn’t hear the tower through their headsets.
smoke signals? Flash cards? Pass each other notes? Personally, I would say hand signals, that's how they communicate with the ground crew after they unplug from the plane.
Why is there no backup text based system? I mean sending text digitally is available for half a century now.
1+ century via radio.
Who's dog would have their head hanging out the window the whole time?
Everyones? Thought so.
Lined up for 30L.
Thanks for back up Delta 343.
Why is/are there no helmets in cockpit?
So interesting (and not ATC, pilot/flight attendant/baggage carrier. I'm in ER RN). One side of people make fun of pilot as if this is a minor issue, and another group who praises the pilot saying he did a great job.
I bet you'd have all kinds of interesting comments if there was a channel showing ED struggles. Then again, I've seen the criticisms on medical instruction videos, so maybe I don't want to know more about bad techniques. :)
I wonder, why are those windows made to slide back, instead of forward ? This would prevent them from opening like that. If the lack of space is a problem, it could always be the furthest back window that is movable ?
Then it would fall on their faces?
If you do not ensure your window is in the locked position BEFORE the aircraft starts it take off roll....the window will open....
It is well engineered with a positive lock position....which is easy to spot..
CREW ERROR....POOR PRE-FLIGHT.!!!
There was another incident at Minneapolis this past Monday evening (Nov 12th) with an aircraft that had to land without nose gear. Did you happen to get the ATC audio from that?
Yes, that video is already edited and will be released soon.
Don't know which approach is more haunted... Minneapolis or JFK... soo many emergencies on both LOL
@@VASAviation dam your upload game has been crazy even 2 years ago it was crazy
i worked that day. I was wondering what all those trucks out there were for.... I was there too for that Air Marshal incident too.
Now you know!
Just a little light chop, no biggie ...
This is what happens when you fit cut-price double-glazing.
Where’s some MDF chipboard and duct tape when you need it?
Also, congrats to the ATC - I think this is almost the first video I've watched that it wasn't necessary to refer to the text to see what they were saying - it was mostly crystal clear!
Clear to everyone except the pilot
Delta 343 with the attitude
Wondering why they didn't switch to texting with tower. Wondering if / when towers would add.
I have always wondered if ATC was deaf when these types of emergencies clearly state that "WE CAN NOT HEAR YOU DUE TO NOISE IN THE COCKPIT". Think outside the box a little, and contact the Airline's Maintenance facilities and get them to communicate with the aircraft on their typed communication systems. Use the Maintenance Dept. to relay info to the aircraft, headings/altitudes etc on their typed coms. Pilots can still acknowledge via radio, but take flight instructions visually. Any pilots or Maintenance people have any input?
Or relay to a flight attendant with a cell phone or pass a headset through the door. Aviate, navigate, communicate.
"That never happened."
It's fun to see that they have each others backs. Don't blame the pilots for something that they didn't do.
Aviate, navigate, communicate... what about this order the ATC didn't understand?
Isn't there an alternative procedure when 2-way communications has failed?
The comm fail procedure
The mantra they teach you pretty much from day 1 of pilot training is "Aviate, Navigate, Communicate". That's the priority order. Keep control of the airplane and follow your cleared route of flight which guarantees you won't hit any other airplanes or terrain. Only after you've got that taken care of, talk to ATC. The whole system is designed that if you ever lose comms, you already have all the information you need to keep going to your destination without talking to anybody. When you hear ATC say, "Expect XXX", that's not just chitchat, it specifically means, "If you lose comm, go ahead and do XXX". That's also why you hear controllers say, "Cleared to via radar vectors" on these videos. That means, "I'm no longer expecting you to follow your original clearance to your original destination if you lose comm, I'm now expecting you to land at " if you lose comm. If you take any kind of checkride, you can expect to hear your examiner ask you at some point, "If we were to lose comm right now, what would you do?", and you better be able to tell them.
These controllers kept pushing runway 35 on and I wish they would’ve just left it alone rather than causing more stress. I’m sure the controllers realize they’ve already got everything set up they told him they wanted 30 left which means I got all the instruments set up for that they’ve got the approach loaded they’re not gonna want to switch to a different runway at the last minute especially with all that mess going on. I
"Delta 589, Minneapolis departure, how do you hear?"
"NOT WORTH SHIT!!!"
If you can't hear the clearance, do you literally have to do a visual approach uncleared? Or can IDENT be used to get a clear to land?
In this situation the atc assuming emergency conditions and giving this plane priority because they simply couldnt hear atc was the best thing to do. Get everyone outa the way and repeat only vital instructions to get them heard. Very well handled. Glad everyone survived safely.
Minus the one part where he was sending other planes to 30L despite 589 already confirming 30L and rejecting an option for 35, and then correcting his screwup and blaming it on 589's crew.
It must have scared the livings out of the ATCs from 3:52 - 5:34. To have a plane in an emergency situation not responding, the ATCs might be thinking they have to prepare for the worst... :(
Because we have a window open.
Well, close it ya doofus. 😑😂😂
Good grief, they said like 5 times they can't hear because of wind in the cockpit and they keep asking about cross frequency? Also, what the heck was Delta 343's problem? Obviously he's never been in an emergency
Seems like a lot of 737s having window issues of late. Would love to see the reason for all of these window problems. Bad latch or missing a check?
Examples?
Very frustrating listening to this. What does ATC not understand about "I can't hear anything...." but continued to give vectors. Am I missing something here?
I was confused by this. At 1:59, the pilot says "we cannot hear a word because we have a window open. We're going to have to get vectors back." If he really couldn't hear a word, how could he get vectors? But later he also responds to some ATC instructions, showing that he can at least sometimes hear ATC.
So…I’m asking this question because I’ve never been in a seat up front. The sliding windows in the cockpit, I can only imagine, must be opened/closed by the flight crew right? If so, windows closed/locked must an item on a checklist. Did this crew miss that OR is it possible for a closed and locked sliding cockpit window to open on its own??
Surely the window cracked?? The cabin wouldn't have pressurised with the window opened surely?
Yikes! Don’t they have a means of communicating with tower via a text system? 😳
I was hoping for a scramble from the lack of transmission but I guess not
It would take those 16s from Duluth a bit to get there. If they were on burner i bet it would be freaking fast though.
On something like this, isn't there a way to maybe text the messages so the sound isn't an issue? Just asking...
If texting and driving is dangerous can you imagine texting and FLYING?🤣🤣🤣🤣🤣😂😂😂😂
That’s why there’s a copilot
Nice noise canceling on the pilot headsets.
Why did ATC try and get them to change the runway in an emergency? With the bad communication issues, that just seems unhelpful to me.
I think they need speech to text application
for such cases.
They've got something even better; a Controller-Pilot Data Link Communication system. Basically they can text each other.
@@Athaeus
pilots can not write messages in emergency situations because their hands are busy so they need a bigger screen and speech to text application.
@@suna7729 Aviate - Navigate - Communicate.
If both pilots are too busy typing up a short message or reading the received messages, they are too busy to talk as well. Speech to text would solve nothing, and only introduce the likelihood of errors in the messages.
In the case of this emergency, the only problem was that the pilots couldn't hear a thing. Having a CPDLC onboard would have helped them.
@@Athaeus how old are you? 5?
@@suna7729 Do you say that because I've pointed out your flawed reasoning _twice_ now? Don't call people children, when you're the only one acting like one.
In a case such as this where flight crew cannot hear, is there an option to text instructions back and forth? If not it seems like a viable option to not hearing anything at all.
Technically there is a text based communication system. But I'm pretty sure its difficult for the ATC to get their hands on. If I'm not mistaken it is something the companies use sometimes to communicate with an airplane.
Calm the passengers give them a tranquilizer in a drink of tea not alcolol.not compatible
Why controller change the frenquency in the middle of a emergency?? You never do that.
"if that doesn't interfere with traffic too much"
fuck the traffic, fuck the controllers who aren't listening, you are an emergency! TELL them you're landing 30L
Its just some gusty wind with 0.3 atmospheric pressure no worries
Anyone else think of Speedbird 5390 when they saw the title?
It’s times like these an ACARS free text console would come in handy