Zip's Spotlight: Tel-Wick Towing

Tel-Wick Towing puts themselves in their customers' shoes. They pride themselves as a reliable AAA Service Provider and do whatever it takes to get their members back on the road as safely and as quickly as possible.
“Our techs understand that AAA members are having a bad day and may be nervous or scared,” manager Basel Berro explained. “Our job is not to add any more stress to them. Our job is to make it as smooth as possible and do anything we can do to kind of ease their pain for that day by making it a good experience.”
Tel-Wick is the latest profile in our Zip's Customer Spotlight series. Read our blog to learn more about this family towing operation at zips-awdirect.....
Chapters:
0:43: Where it started
04:09: The gold standard
06:46: Built on family
08:50: Trusted partners
14:14: The road ahead
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