How to Transfer Photos & Videos from iOS to Windows with USB in 2019

Поділитися
Вставка
  • Опубліковано 2 лип 2024
  • There are a few methods you can use to transfer your iOS (Apple) photos, videos and multimedia to a PC with Windows OS. In this week's Tech Tip we use a USB cable to transfer your photos and videos from an iOS device to a Microsoft Windows computer. This is a perfect method for when cloud services are unavailable or you don't have any other wireless means to transfer your photos or videos. Remember to buy or have a USB cable that allows for a data transfer. We have those linked below.
    ► Missing the right cable for this? Buy on Amazon:
    Lightning to USB Cable, MFi Certified iPhone Charger: amzn.to/2XQVBpM
    Braided USB iPhone Charging Cords: amzn.to/2XQa9Gj
    (Disclaimer: the above links are Amazon Associate links and we will earn a small commission if you click on these links and purchase the product on Amazon.)
    ► HelpCloud is your Go-To Tech Resolution Hub. Our search engine offers answers with resolution and if our search doesn’t find your tech resolution then our supplemental tech support or inquiry services can: www.helpcloud.com
    ► For immediate support, fill out form here: ask.helpcloud.com/get-help/
    ► Or call: 1-800-774-2740
    ► HelpCloud’s Filming Equipment List:: kit.com/HelpCloud/studio-equi...
    OR see below:
    Smart Power Strip with WiFi: amzn.to/2MctSum
    Cameras:
    Panasonic Lumix G7 + 14-42MM Kit Lens: amzn.to/2Et2jqh
    Canon EOS Rebel SL2 + 18-55MM Kit Lens: amzn.to/2M3fp3S
    Logitech C920 Webcam: amzn.to/2EtCjv4
    Additional Lens:
    Canon EF 50MM STM: amzn.to/2M90cyi
    Mics:
    Uhuru UM-900 condenser mic: amzn.to/2Yn3C1j
    Lights:
    Ring Light, Pixel 19" Bi-Color LCD Display Ring Light with Stand: amzn.to/2YNDOwm
    Fancierstudio 2000 Watt Lighting Kit: amzn.to/2WgKLrK
    LED Video Light, Powerextra Bi-Color 10000mAh: amzn.to/2EsPtZ4
    Tripods:
    JOBY GorillaPod 3K Kit: amzn.to/2VZzlsR
    ZOMEI Camera with 360 Degree Ball Head Plate: amzn.to/2K04BB1
    AmazonBasics 60-Inch Lightweight Tripod with Bag: amzn.to/2VZoTSj
    Targus Pro Series 3-Way Panhead and Bubble Level Tripod: amzn.to/30GEaWH
  • Наука та технологія

КОМЕНТАРІ • 285

  • @HelpCloud
    @HelpCloud  3 роки тому +7

    Try Tenorshare #iCareFone - selectively transfer iOS data between iPhone and Computer: bit.ly/2GYLUhx (this is an affiliate link, a paid promotion)

    • @maineisidro5153
      @maineisidro5153 3 роки тому

      This is a scam. Wasted time it doesn't work at all

    • @williamchupin
      @williamchupin Рік тому

      honestly I already knew how to do it but I wanted to make sure. either way this is such an amazing video thanks for your help.

  • @daydreamer2125
    @daydreamer2125 4 роки тому +177

    I never thought I would say this, but I need an android.

    • @agz401
      @agz401 3 роки тому +10

      same thing... this is what i hate about ios, its very complicated to transfer files to winodws pc... smh

    • @somaanand82
      @somaanand82 3 роки тому

      Same brooo

    • @manoszerv_
      @manoszerv_ 3 роки тому +8

      @@agz401 its a marketing technique to make you buy Mac devices in order to have a hasle-free experience, therefore making you a victim to the apple ecosystem. I own an iPhone and its really frustrating to move anything to my windows 10 pc

    • @lovelyotter8390
      @lovelyotter8390 Рік тому

      same

  • @kv3g
    @kv3g 4 роки тому +20

    Mine was giving mystery error messages until I uninstalled the device and let it re-install. Nice tip! Thanks!

  • @dukeofashvods
    @dukeofashvods 2 роки тому +2

    Thank you for the detailed video and troubleshooting, also thank you for keeping the editing snappy and on point. I really appreciate it.

  • @Fckthisworld
    @Fckthisworld 3 роки тому +10

    Thank for this ! ive been trying to do this for 6months and its still soooo frustrating ! This is really awesome of you to take your time to teach un techy ppl like me ! hugs hugs **

  • @dawnwilson6800
    @dawnwilson6800 4 роки тому +4

    Your video was a tremendous help. I have about 4,000 pictures and videos to transfer. After your advise on how to update drivers I am on my way. Praying they all transfer as I have the cloud but do not know what the heck it is other than always full!

  • @joshhadley9445
    @joshhadley9445 Рік тому

    Customer: My i-device doesn't work.
    Apple: have you tried buying a new apple product?

  • @chrisdennis3944
    @chrisdennis3944 3 роки тому +1

    Thank you so much!! The uninstall of the driver, then unplugging the USB cable from the computer and then plugging it back in worked!!! Thank you so much!

  • @kuroneko9600
    @kuroneko9600 3 роки тому +3

    Finally I transferred all my photos from iPhone to Windows and deleted all photos from my iPhone. Thank you so much!!

  • @ronjclark7581
    @ronjclark7581 3 роки тому

    APPRECIATE YOUR EXPLANATION. YOU THE MAN. WILL CHECK OUT YOUR OTHER VIDS.

    • @HelpCloud
      @HelpCloud  3 роки тому

      Thank you! Glad we could help!

  • @toastermaster1125
    @toastermaster1125 3 роки тому +1

    DUDE, THANK YOU!!! I was agonizing for 5 Hours on finding the solutions for this problem. But, I luckily I found this video and follow the instructions. And Boom, it works. Once again, thank you for this.

  • @dailytransformationthrough2169
    @dailytransformationthrough2169 4 роки тому +1

    Thank you, just what I needed

  • @kennethskidmore9534
    @kennethskidmore9534 3 роки тому +2

    excellent video, a little fast but I can go back and review. Good detail, really helps seniors. Thank you

  • @weisthefiz
    @weisthefiz 4 роки тому +2

    OMG I have tried to look for a solution to this for probably 3 hours over many days for how to do this - iTunes, VLC, Device Manager... THIS DID IT! Thank you so much!!!

  • @claudiadeavila5768
    @claudiadeavila5768 Рік тому

    Great Video Thanks

  • @williamchupin
    @williamchupin Рік тому

    honestly I already knew how to do it but I wanted to make sure. either way this is such an amazing video thanks for your help.

  • @damm_coder4550
    @damm_coder4550 4 роки тому +1

    Thanks. video helped me in emergency sharing documents.

  • @nixongirvinwillyanto8349
    @nixongirvinwillyanto8349 4 роки тому +1

    thanks, work well

  • @iforgiveyou4876
    @iforgiveyou4876 Рік тому

    Thank you!

  • @siphokazimthembu3508
    @siphokazimthembu3508 2 роки тому

    This was so helpful thank you 🙏.

  • @UnapologeticallySal
    @UnapologeticallySal 2 роки тому

    Thank you so much. I’m a new iPhone user and I have been trying to figure out how to transfer my vids to my computer. I’ve tried multiple ways and your way allowed me to transfer my vids to windows. Thank you so much for sharing.

  • @sofimora5647
    @sofimora5647 4 роки тому +1

    I think im almost done hahs, but I’ve been two days trying, and finally it’s working!!

  • @fuadrasyadiabsamad5110
    @fuadrasyadiabsamad5110 4 роки тому

    Thanks man.. You explained it very detailed.. easier for my mum to understand..

    • @HelpCloud
      @HelpCloud  4 роки тому

      You bet, glad it helped out!

  • @jennykaterinecardoza7763
    @jennykaterinecardoza7763 2 роки тому

    VERY VERY HELPFUL THANKS SO MUCH

  • @saragarrity8218
    @saragarrity8218 4 роки тому +2

    u saved my assignment thanks

  • @curiosity19
    @curiosity19 4 роки тому

    The best! Thank you =)

  • @bobikstars612
    @bobikstars612 2 роки тому

    Great video bro! Thanks.

  • @Texg1rl_
    @Texg1rl_ 2 роки тому

    YOUR AWESOME!

  • @Devrija2377
    @Devrija2377 2 роки тому

    Thank u DUDE

  • @mam3071
    @mam3071 3 роки тому

    Thank you that helped me

  • @Sail2K
    @Sail2K Рік тому

    How can I access to files folder using same method you did? I have adapter to connect to PC but I cannot get into files folder that I want to transfer files to my PC.

  • @roxanelesage1835
    @roxanelesage1835 2 місяці тому

    The new apple phone has a special usb that does not fit in computer, what attachement (adapter) i need to buy

  • @paulkern7229
    @paulkern7229 2 роки тому

    Thanks for the in depth explanation. You've talked me into getting rid of my iphone and buying an android.

    • @HelpCloud
      @HelpCloud  2 роки тому

      They are more simple for sure!

  • @heenatekchandani3116
    @heenatekchandani3116 4 роки тому +9

    thank you so much

  • @bbcutright
    @bbcutright 4 роки тому +1

    Bingo it works now Thanks

  • @mobinqureshi1
    @mobinqureshi1 2 роки тому

    Hey,
    I went through your way but it didn't work at all. Error is coming and it's saying " A device attached to the system is not functioning". Can you please tell me any other way?
    Thank you

  • @ImMr.A
    @ImMr.A 3 роки тому +1

    I almost stopped watching when he said you are going to need 3 things, I was like what 3 things 😂

  • @BobG-eh5fc
    @BobG-eh5fc 3 роки тому

    Thanks for a really detailed video. File transfer sizes > 800 GB. 1 file, seismic data. These types of files can be over 1 TB in size.

  • @ashwarn006
    @ashwarn006 3 роки тому

    it worked, thanks

  • @mrmalstryfe8818
    @mrmalstryfe8818 4 роки тому +19

    I can copy one or two items off my iphone and then i get a message "Device is Unreachable". Frustrating because i have a lot of pictures and movies on my iphone gathering up

    • @modificationpower5309
      @modificationpower5309 4 роки тому +1

      i have the same problem ? anybody can help ?

    • @dorian_tihi5869
      @dorian_tihi5869 4 роки тому

      same here

    • @mahoney439
      @mahoney439 4 роки тому +4

      @@modificationpower5309 go to settings, general, reset location and privacy. welcome

    • @rebeccacoria2759
      @rebeccacoria2759 3 роки тому

      @@mahoney439 Wow this actually solved the problem for me thanks!!! I don't usually comment but anyone else having this issue needs to know this is the solution!

    • @saziasha9280
      @saziasha9280 3 роки тому

      @@mahoney439 i done same.. but still same device is unreachable

  • @chrisccc503
    @chrisccc503 8 місяців тому

    I did this and it worked but now when I go to sync my itunes with phone, the sync button is greyed out and it must have something to do with this process. any suggestions please

  • @delltek102
    @delltek102 Рік тому

    How can I extract photos and videos from the apple backup folder located on windows

  • @Farukonder149
    @Farukonder149 Рік тому

    but it is still not possible to transfer file from windows to Iphone without itunes, can you explain this as well

  • @johnkinsella8184
    @johnkinsella8184 4 роки тому +12

    DITTO
    Mr Malstryfe
    1 hour ago
    I can copy one or two items off my iphone and then i get a message "Device is Unreachable". Frustrating because i have a lot of pictures and movies on my iphone gathering up

    • @gabster4503
      @gabster4503 4 роки тому

      Getting the same exact problem anybody have a fix?

    • @mahoney439
      @mahoney439 4 роки тому

      @@gabster4503 go to settings, general, reset location and privacy. welcome

    • @iramsworld
      @iramsworld 3 роки тому

      I also frustrated to transfer my vid and pix to laptop which method i use nothing is working waht the hell.....

    • @saziasha9280
      @saziasha9280 3 роки тому

      @@mahoney439 done it.. still not wrking

  • @mongkolchaik5865
    @mongkolchaik5865 Рік тому

    What happen if it said "a device attached to the system is not functioning"? Is it because of my cable or my iPhone?

  • @joanvolpe2582
    @joanvolpe2582 4 роки тому

    I am going to try your method, I have a little over 9,000 pics on my phone 😱.. Bought a 125 flash drive. ... instructions so small it was stupid ! As soon as I plugged it in it automatically uploaded my info. But when I plugged it into the computer THEN it said it needed my Apple ID . So I don’t know how to back things off the drive to start again 😱 and thought about the charging cord and found you thankfully !!!!!

    • @HelpCloud
      @HelpCloud  4 роки тому

      Hope it works out for ya!

  • @vids.epic.pro.
    @vids.epic.pro. 4 роки тому

    thanks buddy

  • @udtech2398
    @udtech2398 4 роки тому

    Nice Video.

  • @DevNeshview
    @DevNeshview 4 роки тому

    it was really worked out for me, thank you very much for your information. Great 👍

  • @BITC0IN
    @BITC0IN 2 роки тому

    ty

  • @kiliankolas8416
    @kiliankolas8416 Рік тому

    every body know how to from iphone can u make from pc to iphone?

  • @Concordeagle
    @Concordeagle 4 роки тому

    good video, suggest decreasing resolution as you can barely see what you're doing with those tiny fonts in explorer.

  • @fahimzaywari5318
    @fahimzaywari5318 2 роки тому

    after i connect my iPhone to computer i dont see the massage to trust or not need help sir

  • @CeimPeighn
    @CeimPeighn 4 роки тому +23

    stupid apple make it complicated.

  • @PROsec5
    @PROsec5 4 роки тому +1

    it says you need to buy HEVC

  • @snkdrvr2287
    @snkdrvr2287 9 місяців тому

    I am attempting the above process with W11 and i-Phon 12. It is working intermittently. At the momnent the i-phon dings when hooked up to computer, but the i-phon does not show on the computer? I unhook and restart computer, sometimes several times and the Apple i-phon shows up on the computer..... Then I can open it and the Storage,.......... But no DCIM shows up ???? That is where I am at right now. Getting late and I have been Puttzing with this for ab 3-4 hrs !!
    Anyone have any possible solutions to this? It all sounds so easy on the net, but when I attempt it there are always Bugs !
    Thank you

  • @pokhara2024
    @pokhara2024 4 роки тому +1

    hi there help me out please
    i just got i phone 11 pro and i am unable to transfer videos files with high efficiency but i can transfer most compatible video files . i have been trying since 2 days but helpless..please help

  • @samanthagriffinv2.08
    @samanthagriffinv2.08 2 роки тому

    You can also right click and drag and a sup menu will pop up and you can copy there too but also move files and other options

  • @KristossGod1975
    @KristossGod1975 3 роки тому

    And you save the day mate

  • @canhchua1944
    @canhchua1944 4 роки тому

    thanks

  • @duaneschweitzer1078
    @duaneschweitzer1078 4 роки тому +2

    566 mb transferred no problem ..... Thanks

  • @ArunraajSingh
    @ArunraajSingh 3 роки тому

    unistalling hte driver worked.
    im able to copy the photos to laptop
    Thanks

  • @DdumbaRayaan-ty7sz
    @DdumbaRayaan-ty7sz 5 місяців тому

    How can I transfer from laptop to iPad

  • @shep1R
    @shep1R 3 роки тому

    Up until you get to the part where the icon appears on bottom right corner re: iphone that is my problem. My iphone4 is not registering on my computer to enable me to get to internal storage, then to DCIM then to Photos. What to do?

    • @HelpCloud
      @HelpCloud  3 роки тому

      Looks like you got it figured out.

  • @lilgoodwin1
    @lilgoodwin1 2 роки тому

    When I plug in the USB and my phone, that menu does not pop up on my phone. You said something about and charge cord being different from a transfer cord??

    • @HelpCloud
      @HelpCloud  2 роки тому

      Correct, some cables can ONLY charge a phone and not all are data transfer capable. Typically the one that comes with the phone is both, but ones you get from say a gas station may not be.

  • @anitarutledge2353
    @anitarutledge2353 3 роки тому

    Hi there! I have done this but only my photos will transfer onto my PC. Is there a setting on my phone that I need to change to allow the videos to be transferred???

    • @HelpCloud
      @HelpCloud  3 роки тому

      Here is an article that will help!
      support.apple.com/en-us/HT201302

  • @somaanand82
    @somaanand82 3 роки тому

    The vid is like 1yr old but still works

    • @HelpCloud
      @HelpCloud  3 роки тому

      Not much changes with the USB method.

  • @NicolajSidsel
    @NicolajSidsel 3 роки тому +1

    I’ve done this once but all of my photos have no date stamp, so all the photos got put in random order. Is there a way to transfer photos using this method without the pictures getting put in random order?

    • @HelpCloud
      @HelpCloud  3 роки тому

      Try this out and let me know how it goes!
      windowscrazy.com/1859-quickly-sort-pictures-by-date-taken-on-windows-10-how/

  • @MustafaTayel--
    @MustafaTayel-- 3 роки тому

    nice background bruh XD

  • @leeteyler1516
    @leeteyler1516 Рік тому

    Where is the Pass Code located ?

  • @M20HD
    @M20HD 4 роки тому +1

    i have a lot of photos and videos but i cant find my most recent which i need help???

  • @rashmikasatish2951
    @rashmikasatish2951 3 роки тому

    I have so many photos and videos in my old iPhone but only 3 photos r showing up in my windows PC wat can I do pls help me !!

    • @HelpCloud
      @HelpCloud  3 роки тому

      You will want to find out where they are stored, then navigate on the machine to that folder.

  • @saqib063
    @saqib063 4 роки тому +4

    Why after transferring couple of photos it says your device is unreachable.

    • @HelpCloud
      @HelpCloud  4 роки тому +1

      Did the device lock?

    • @teona-mariapastina5969
      @teona-mariapastina5969 4 роки тому +1

      Mine too, and no, the devide didnt lock.

    • @DreamerAnis
      @DreamerAnis 4 роки тому

      whyyyyyyyyyy really???? :(((((

    • @mahoney439
      @mahoney439 4 роки тому

      go to settings, general, reset location and privacy. welcome

  • @cactusbound
    @cactusbound 4 роки тому

    My HP all in one does not have the regular usb cord. What do I do now?

    • @HelpCloud
      @HelpCloud  3 роки тому

      It has a USB port somewhere.

  • @adelTrX
    @adelTrX 2 роки тому

    i didnt see the portable devices in device manager help please ?

    • @HelpCloud
      @HelpCloud  2 роки тому

      Do you see your phone in the "This PC"?

  • @lloydlarkin7557
    @lloydlarkin7557 Рік тому

    I have been trying to transfer a large number of pictures (about 1600) but less than 500?actually transfer. How can I get them all to transfer?

    • @HelpCloud
      @HelpCloud  Рік тому

      Should be able to select all and copy.

  • @blank7351
    @blank7351 3 роки тому

    Would this be for both ways? Like from pc to my phone?

    • @blank7351
      @blank7351 3 роки тому

      Neven mind I tried it, and didn't work. Do you have a way to transfer videos and images from your pc to your phone?

    • @HelpCloud
      @HelpCloud  3 роки тому

      This should work both ways.

    • @blank7351
      @blank7351 3 роки тому

      @@HelpCloud but it won’t let me highlight and drag it or any of the other ways. Do you know why?

  • @charmer76
    @charmer76 4 роки тому

    Thanks for the video an additional tips. I run into an issue while following the instructions. Up to six months ago I used to use the transfer option from window, and then it stop working. Runnig out of space in my cell so I found this manual process, which worked fine until I start getting a window message "Error Moving File or Folder - A device attached to the system is not functioning" Any idea what is going on? Is it Windows10 or is ti the iOS that is having issues.

    • @HelpCloud
      @HelpCloud  4 роки тому

      This article might have some good tips for you!
      www.helpcloud.com/internal/internal-d407a92332d863a2ac7ee25a18ea9565/
      Let us know if you still need help

  • @smilelaugh7939
    @smilelaugh7939 4 роки тому

    please helkp me i cant o use my windows 7 laptop to transfer my photos and videos

  • @musicgirl1201
    @musicgirl1201 3 роки тому

    I am using an USB cord to transfer photos from iphone to pc. My photo box pops up and says 'Something went wrong' 'your photos may not have transfered.' I have tried rebooting everything and nothing is working. Also, for some reason photos are no longer going to icloud, storage is available and I've made no changes to the settings to cause this. Any help?

    • @HelpCloud
      @HelpCloud  3 роки тому

      Try this article out and let me know how it goes!
      drfone.wondershare.com/icloud/icloud-photos-not-syncing.html

  • @anoop6841
    @anoop6841 3 роки тому

    how to copy win pc to ipad/iphone? by same method not working from pc to ipad?

    • @HelpCloud
      @HelpCloud  3 роки тому

      Just reverse the steps :)

  • @HirukiGamage-xr3so
    @HirukiGamage-xr3so Рік тому

    Mine doesn’t say anything it gets charged 😢

  • @kylex6825
    @kylex6825 3 роки тому

    for me it says that its connected but then when i go to device manager theres no portable devices nor internal storage however itunes does recognize the device???? i've tried many usb cables but windows still doesnt wanna recognize the device properly

    • @HelpCloud
      @HelpCloud  3 роки тому

      When you plugged in the device, did you get a message to "Trust this Computer" on the phone?

    • @kylex6825
      @kylex6825 3 роки тому

      @@HelpCloud yeah but no notification nothing only itunes says my device is recognized

  • @victormendez688
    @victormendez688 2 роки тому

    Is there a way to do this if the phone screen is destroyed??

    • @HelpCloud
      @HelpCloud  2 роки тому

      Do you remember if the phone has a lock code or anything?

    • @victormendez688
      @victormendez688 2 роки тому

      @@HelpCloud My passcode thats it but the screen is destroyed it won’t turn on anymore

  • @Althaf9299
    @Althaf9299 4 роки тому

    i can copy But After copying Some videos not working on PC(Windows)

    • @HelpCloud
      @HelpCloud  4 роки тому

      The video formats that may be giving you issues are most likely in .mov format. Windows stopped supporting quick-time which is what plays the mov file type. You can install iTunes and see if you have better results.

  • @deankay4434
    @deankay4434 3 роки тому

    I have a curious question; I was forced into retirement and have not had a cell since 2008. Yep, company supplied but in 2020, my son sent me an iPhone 6. Great. You are right about gas station cable, they don’t have they electronics in the cable ends for bi-direction serial date, over current protection, all kinds of data built into both ends.
    I have working phone, but a Dell Latitude D620. With a new HP printer that uses wireless via the modum. I can by pass it by plugging I’d the cord but the laptop had no driver. HP claims they don’t have an XP Driver because it is not support. I told them I wouldn’t hold them responsible for anything as the laptop is “Never” online. Can I download an HP driver to place on my XP Pro laptop to use the new printer. Unfortunately the printer doesn’t have Bluetooth. Light is on the laptop but no card. No, I can install a card but have he driver. It has become a viscous circle. Thanks, old guy, Omaha, NE.

    • @HelpCloud
      @HelpCloud  3 роки тому

      Unfortunately, if they don't make a drive for Windows XP, you won't be able to use it on the Dell Machine.

    • @deankay4434
      @deankay4434 3 роки тому

      Thanks for advice. Shame, it would be like Toyota not making brake pads or timing belts for Corolla or Camrys made before 2008. No parts, no service. Thanks for the reply!

  • @mexicanbeachbumtv
    @mexicanbeachbumtv 3 роки тому

    MYSTERY!! Both my iphone and ipad have photos in "albums" or "collections", that I cannot transfer to my PC, they dont even appear, they can only be seen on the device itself. any solution?

    • @HelpCloud
      @HelpCloud  3 роки тому

      Do you know where the albums are listed on the phone?

  • @dikshagulati3045
    @dikshagulati3045 3 роки тому

    when i opened the internal storage it showed that the folder is empty what should i do?

    • @HelpCloud
      @HelpCloud  3 роки тому

      You may want to check your phone to find out where you pictures and videos are.

  • @sueoconnor12
    @sueoconnor12 2 роки тому

    I go through that whole process of transferring but then in the middle of the transfer it stops and about 1% of my photos are actually transferred and then it says the device is not discoverable… Any ideas how to fix that

    • @HelpCloud
      @HelpCloud  2 роки тому

      Is the device locking or timing out?

  • @WishfulLPS
    @WishfulLPS 3 роки тому

    It keeps on saying “the best drivers for your device are already installed” I’ve done everything you said, my phone has a setting so that it doesn’t turn off, there’s three-bar/5-bar wifi connection on both devices why is this?

    • @HelpCloud
      @HelpCloud  3 роки тому

      So what are you having issues with?

    • @WishfulLPS
      @WishfulLPS 3 роки тому

      @@HelpCloud
      It wouldn’t get past the “The best drivers for your device are already installed” part.
      I fixed it though, by importing with iCloud, thanks for the tutorial though! It gave me a general idea and helped many others

    • @chesterbaconga9279
      @chesterbaconga9279 2 роки тому

      @@HelpCloud ive done all you did until the part where you go from this pc , apple iPhone when i double clicked it theres no folder of any kind

  • @billygraham5589
    @billygraham5589 2 роки тому

    I open the iPhone via "This PC" and it just says the "folder is empty" But it is not empty. Not having any luck with getting my photos into my PC

    • @HelpCloud
      @HelpCloud  2 роки тому +1

      Is the phone unlocked?

    • @billygraham5589
      @billygraham5589 2 роки тому

      @@HelpCloud
      Yes.
      I did then try iTunes, by downloading and installing. Then I got the “Trust” option message - before I got an “Allow” option message. (Apparently not the same thing.) Then with iTunes I could see the folders with my pictures BUT the image I wanted to print would not easily open but eventually did. (Was a png file image.) I was then able to take a screenshot of the image from a preview of the image (a pretty good preview) and used the screenshot to create a document with MS Paint and copying and pasting that screenshot image to a WordPad document to print it out - it was a document for work from my bank.

  • @leizelboiser6729
    @leizelboiser6729 4 роки тому

    My laptop is only making a sound but no pop for option that my phone is already connected. But i got my security, just like that TRUST thinggy.. i have done it before but now its no longer working.. its only using now as a charger.. it’s charging from the laptop. Haha

    • @HelpCloud
      @HelpCloud  4 роки тому

      Try a different USB port.

  • @aminejaouad2981
    @aminejaouad2981 2 роки тому

    5:30 when i click on” apple iphone” it says that the file is empty

    • @HelpCloud
      @HelpCloud  2 роки тому

      Is the phone unlocked?

  • @sashornashirley3064
    @sashornashirley3064 4 роки тому +1

    I don’t want to transfer pics and videos. I want to transfer docs / files from my iPhone storage to the computer and vice versa

    • @HelpCloud
      @HelpCloud  4 роки тому

      I have a video planned for this method!

  • @alinam3088
    @alinam3088 4 роки тому +3

    i dont have portable devices driver folder in my windows 10 wth

    • @IAMHIM414
      @IAMHIM414 4 роки тому

      Aleyna Mansuri you have to plug your phone in first. I had that issue too.

  • @shalenee8586
    @shalenee8586 4 роки тому

    What if its a ADD file and I have a problem no videos does not pop up when im in the file explorer menu

    • @HelpCloud
      @HelpCloud  4 роки тому

      Check out this link and let us know if you still need help!
      filext.com/file-extension/ADD

  • @gloriadoeeee
    @gloriadoeeee 3 роки тому

    mine said this folder is empty ..

    • @HelpCloud
      @HelpCloud  3 роки тому

      Check one of the images on the phone to see if it is saved in a different location.

  • @2PictureDown
    @2PictureDown 3 роки тому

    Mine after DCIM says folder empty

    • @HelpCloud
      @HelpCloud  3 роки тому

      Check your phone and see if they are in different albums.

  • @HiKarlie
    @HiKarlie 4 роки тому

    I wanna transfer videos from my laptop to iPhone

    • @HelpCloud
      @HelpCloud  4 роки тому

      Just reverse the steps.

  • @lazarzivanic2994
    @lazarzivanic2994 2 роки тому

    i lost my devices for iphone on windows 10 and i cant solved problem with that

    • @HelpCloud
      @HelpCloud  2 роки тому

      Is the phone plugged in via a USB?

    • @lazarzivanic2994
      @lazarzivanic2994 2 роки тому

      @@HelpCloud thanks for help,but my driver on windows 10 problem,because windows is really shit