I'm glad to see another video from you here! And looking forward to the next one. I'm not in the market for another pair of headphones -- I mostly use AirPods Max for consumption, and also have the audio technica ath-m30 if I need wired. But I appreciate the deep dive!
Looking forward to the third video. I had a pair after first release and the locking mechanism completely disintegrated on both sides beyond repair. I got in touch with Rose about it and they essentially said it was my fault that they had no other issues with any other unit that was sold they made so many hoops for me to jump through to try to get #Warrantyrepair done I got frustrated and threw the things away. If they ever improves the locking mechanism, I would buy another pair again just because of comfort and sound quality.
@@fiddlix I’m still working on the third video in the series. Number two should be posted on Thursday. I’m very surprised with the response you got from Rode. That must have been early on in the production. By November 2022 Rode switched from a 10 year warranty to the lifetime warranty. As I’ll point out in video three, I had my replacement headphones from Rode soon after I contacted them and sent in the required paperwork. It was very easy. If you can supply me with specific details on your experience, depending on what you have, I could include your experience in video three. I’d need dates and any emails or other proof of what happened. I can promise you that NONE of your personal information would be included. To be safe you can remove any personal information from whatever you supply me with. I’ll make sure your email address isn’t exposed. Just let me know if you’re interested and I can supply you with my contact information. I’ve only heard of a similar problem from someone who lives in a country where Rode products are only sold by one retail supplier, Not Rode. His issue was they were requiring them to pay for shipping. As for Rode fixing the FitLoc it seems they have somehow improved the plastic being used but they have been completely silent about the issue. Even in the document where they extended the warranty no mention was made regarding the issue. They just seemed to say they were extending the warranty for no specific reason.
I'm glad to see another video from you here! And looking forward to the next one. I'm not in the market for another pair of headphones -- I mostly use AirPods Max for consumption, and also have the audio technica ath-m30 if I need wired. But I appreciate the deep dive!
@@hubbax69 thank you. I greatly appreciate the support.
Looking forward to the third video. I had a pair after first release and the locking mechanism completely disintegrated on both sides beyond repair. I got in touch with Rose about it and they essentially said it was my fault that they had no other issues with any other unit that was sold they made so many hoops for me to jump through to try to get #Warrantyrepair done I got frustrated and threw the things away. If they ever improves the locking mechanism, I would buy another pair again just because of comfort and sound quality.
@@fiddlix I’m still working on the third video in the series. Number two should be posted on Thursday.
I’m very surprised with the response you got from Rode. That must have been early on in the production. By November 2022 Rode switched from a 10 year warranty to the lifetime warranty. As I’ll point out in video three, I had my replacement headphones from Rode soon after I contacted them and sent in the required paperwork. It was very easy.
If you can supply me with specific details on your experience, depending on what you have, I could include your experience in video three. I’d need dates and any emails or other proof of what happened. I can promise you that NONE of your personal information would be included. To be safe you can remove any personal information from whatever you supply me with. I’ll make sure your email address isn’t exposed. Just let me know if you’re interested and I can supply you with my contact information.
I’ve only heard of a similar problem from someone who lives in a country where Rode products are only sold by one retail supplier, Not Rode. His issue was they were requiring them to pay for shipping.
As for Rode fixing the FitLoc it seems they have somehow improved the plastic being used but they have been completely silent about the issue. Even in the document where they extended the warranty no mention was made regarding the issue. They just seemed to say they were extending the warranty for no specific reason.