The History Of Grinding Gear Games Surprised Me | DM Reacts

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  • Опубліковано 20 гру 2024

КОМЕНТАРІ • 126

  • @DarthMicrotransaction
    @DarthMicrotransaction  3 місяці тому +37

    Original Video: ua-cam.com/video/2DE1T5Bue2c/v-deo.htmlsi=Q9q-UphalAyRGwxR
    I HIGHLY recommend Gavryn! reached out to him to ask if hes ok with reacts and the man is very friendly and excited people are enjoying his video. Go check him out give him some love and support his content.

    • @NanoAffect
      @NanoAffect 3 місяці тому

      You mention how impressive the friend investor was, but its even more crazy when he was told that the game will be released Free To Play, in like 2006 or whenever they initially worked on it.

  • @GavrynGaming
    @GavrynGaming 3 місяці тому +242

    So glad you enjoyed it DM, big fan!

    • @sonoftristram
      @sonoftristram 3 місяці тому +2

      Awesome Video !
      Very well done, you got my sub 👍

    • @1_underthesun
      @1_underthesun 3 місяці тому +1

      As I said in your comments section earlier, you earned my sub! Good job.

    • @xx3uddhaxx
      @xx3uddhaxx 3 місяці тому +1

      Yes I saw it and subb before you blew up! 😂🎉

    • @DarthMicrotransaction
      @DarthMicrotransaction  3 місяці тому +12

      Hope you enjoyed the react. Glad to see you and thanks for permission to post!

    • @Jdemonify
      @Jdemonify 3 місяці тому

      thank you for this video. i was one of the closed beta players. After some time i made all my friends buy it and ever since we never stopped. subbed!

  • @Schmidteren
    @Schmidteren 3 місяці тому +107

    GGG took the torch after D2, and have burned brighter than everyone else ever since.

    • @satanicrazgo616
      @satanicrazgo616 3 місяці тому +3

      weird enough the torch is burning brighter every year blinding greedy companies across the gaming industry

  • @TalkativeTri
    @TalkativeTri 3 місяці тому +84

    W react, it was super well made and Gav's FIRST PoE video. He has an excellent future in the community :)

    • @DarthMicrotransaction
      @DarthMicrotransaction  3 місяці тому +25

      i asked him if he likes reacts and he brought you up! im glad to see you bud, we need to chat its been awhile. poe community is big W

    • @1_underthesun
      @1_underthesun 3 місяці тому +1

      @@DarthMicrotransaction PoE community, including the subreddit, are a huge part of why I love the game. One of those rare "Warframe" like communities where the toxicity is at a minimum and help and advice flow like water. I won't even get started on the random chads who dump a divine into your trade window when you were asking 5c for something. No reason, just because they want to help out a fellow player of the game they love. So of course being "intermediate" level at the game at 2,000 hours, I pay that generosity forward whenever I come across someone I can tell is newer.

  • @KyokujiFGC
    @KyokujiFGC 3 місяці тому +40

    33:34 - The craziest part is he wasn't even an IRL friend of Chris'. He was literally a friend he played games online with.
    It'd be like some dude from your WoW guild agreeing to fund your small business.

    • @Deminese2
      @Deminese2 3 місяці тому +9

      Chris is VERY knowledgeable of MTG especially of MTG back then so he was probably well trusted by him. Chris actually has one of the most expensive MTG collections in the world now lol. People have ran into him at MTG/card collecting conventions.

  • @mickgamehome
    @mickgamehome 3 місяці тому +42

    Chris Wilson's GDC talk is also a good one

    • @Vepar90
      @Vepar90 3 місяці тому +7

      Agreed, DM, you have to watch the GDC Talk

  • @DustinHarms
    @DustinHarms 3 місяці тому +8

    Oh man this just reminds me how INSANELY GOOD their GDC talks are. Literally some of my favorite GDC content ever.
    GGG single-handedly holding up my shattered faith in the games industry.

  • @Steph1
    @Steph1 3 місяці тому +6

    27:00 damn, his looks went from “depressed gamer” to gigachad in 1 clean trim 🤯

  • @arcc4
    @arcc4 3 місяці тому +31

    The name Path of Exile is way nerdier than just taking it from the D2:LoD book. That poem is itself inspired by Old English lore and poem titled the Wanderer and there it uses the word wraeclast, which translates to path of exile. The reason the D2 devs put it in the book was because its a nod to Tolkien A.K.A the father of high fantasy and he got a lot of his inspiration from Old English history and lore.

    • @satanicrazgo616
      @satanicrazgo616 3 місяці тому +2

      ffs is it always tolkien in the end XD father of high fantasy agree

  • @optiondezzo1513
    @optiondezzo1513 3 місяці тому +6

    One of the main reasons why i keep coming back to POE is not only because they made a good game but also their company is a lot more honest then most in the market.

  • @redcloud8444
    @redcloud8444 3 місяці тому +8

    What an incredible journey. Still very humble, still very friendly, still very passionate and their love for the game never wavered.

  • @redcloud8444
    @redcloud8444 3 місяці тому +5

    Neighbor Chris be like: Hi I'm Chris Wilson of Grinding Gear Games, I'd like to get balded.
    Neighbor Hair Dresser: W w well .. . You've come to the right place.

  • @rlowethewitch8417
    @rlowethewitch8417 3 місяці тому +2

    Again, let it sink in that a few nerds with accents in a garage would go on to not only compete with, but ultimately beat an industry TITAN.

  • @damienpapson366
    @damienpapson366 3 місяці тому +7

    For me, it's the secure online economy pillar that I think PoE get's so right while other's put almost 0 effort into. The act of trading may be annoying but what it means for the rest of the game is where I find tremendous value. Every drop is progress. Number go up, brain happy. Red lettering on a white background in daily life is an instant dopamine spike.

    • @ChucktheMan33
      @ChucktheMan33 3 місяці тому

      My only issue with trade is bossing content becoming a loot box, since they're usually itemized it introduces an opportunity cost for clearing it

    • @soundtorial4567
      @soundtorial4567 3 місяці тому

      Monkey hears tink
      Monkey brain Neuron activated.
      Monkey happy

  • @Tehblood
    @Tehblood 3 місяці тому +7

    "(the seperation) wasnt well received at first, but it was the right decision" summarizes the reaction to basically anything they do. game wouldnt still be around, breaking records, if they didnt know what they are doing.

  • @nathanfee9644
    @nathanfee9644 3 місяці тому +6

    History Time with DM!? Oh sign me up. Strap in bois!

  • @Riastrad04
    @Riastrad04 3 місяці тому

    Rewatching those old trailers gave me goosebumps. A game i'll be talking about the rest of my life for sure

  • @D3V1L4NC3
    @D3V1L4NC3 3 місяці тому +4

    The entire conference that is showed is a great watch.

  • @antonego9581
    @antonego9581 3 місяці тому +1

    how can you not love GGG. living the actual dream
    DM, you should really watch the Christ Wilson GDC talk on POE. its super interesting getting insight into the mind of a dev and very entertaining and informative

  • @1_underthesun
    @1_underthesun 3 місяці тому +2

    I subbed to this small creator after this video. Pretty well done for the channels size.

  • @xx3uddhaxx
    @xx3uddhaxx 3 місяці тому +2

    Still blown away about the fact that Brian Weissman helped produce the game. I reached out to him years back to help me design a cEDH around Breya inspired by “The Deck”! Let’s just say my play group didn’t want to play with me no more 😂

  • @Commandelicious
    @Commandelicious 3 місяці тому

    I love how Chris absolutely walks like a nerd, too.

  • @doomzx8284
    @doomzx8284 3 місяці тому

    26:42 The day that GIGACHAD was born. Looks sooo much better, so good!

  • @hoodedy
    @hoodedy 3 місяці тому

    i love how passionate the devs are which is a big part of why the game feels good and why i come back.

  • @Grymn
    @Grymn 3 місяці тому

    I've said it for a few years now, and I'll say it again here:
    There needs to be a documentary tracking Path of Exile development. After Path of Exile 2 is released might be the right time.
    No other company has the experience GGG has with their length and development of a live service, free game. The pace of content--actually meaningful content--being added for YEARS is insane. It would be a very cool thing for the industry to I think add this doc to the series of game/developer docs that have been released.

  • @cyruseli
    @cyruseli 3 місяці тому

    One With Nothing and Path of Exile (actually Path TO Exile) are both Magic card names, I always figured POE was named after PTE with the slight change

  • @CrashBashL
    @CrashBashL 3 місяці тому +2

    And then there's Blizzard.....or the husk of its former self....

  • @krylesangerbeaver
    @krylesangerbeaver 3 місяці тому

    I started in 2012 and I still remember getting to 72 and constantly dying to desync so I left the game. I would come back from time to time but I missed TONS of seasons. I only learned the mechanics of previous seasons the last two seasons. I cleared t1-t16 the first time this season. I really feel like I missed out on so much.
    I hope to see them make a video of the year to year, season to season changes.

  • @crazy-tommy
    @crazy-tommy 3 місяці тому

    It's crazy that I'm playing Path of Exile since almost 12 years (started with the open beta) and still come back every league.

  • @meowcheeses9870
    @meowcheeses9870 3 місяці тому +1

    Brian is very very rich lol he's an incredibly smart businessman I've kept up with him over the decades

  • @meowcheeses9870
    @meowcheeses9870 3 місяці тому +2

    GGG is a company that above everything else will always be able to pivot a bad idea into something worth playing which to me is the most important thing about being a live sevice dev

  • @NokturnalMTG
    @NokturnalMTG 3 місяці тому +1

    Been a fan since the beta but my first League is Settlers lol the skill tree scared me

  • @Basada79
    @Basada79 3 місяці тому

    The "angel friend investor" is the goat. I wonder what his face looked like when they told him it would be free to pay. No wonder microtransactions are so expensive. We got to pay him back 😂.
    God I love GGG

  • @IronBanterWins
    @IronBanterWins 3 місяці тому +2

    Brian Weissman funded GGG because he knew that he was backing a winner. There is no way Brian would have funded just anyone, he knew there was a good chance of making his money back plus some. In the same way Steve Jobs was funded for Apple, the venture capitalist who funded Jobs said, "not anyone could just walk in and get US$150 000 off me," Steve Jobs was special and he knew it. Brian was the same with his mate at GGG. Though, there is still a massive amount of luck in all of this fr.
    The gaming community was also a lot smaller back in the day.

  • @kerch6071
    @kerch6071 3 місяці тому

    Kerning city bop is still in my head to this day.

  • @stefandemerov8423
    @stefandemerov8423 3 місяці тому

    Not only do the supporter packs give you the points in value, only last week I found out you can "upgrade" the simple point packs I've previously bought to supporter packs, basically giving me the supporter pack's content for free, cuz already I paid the price. Effin amazing!

  • @jtojagicc
    @jtojagicc 3 місяці тому +2

    man, I cannot describe how much it pains me to live in a 3rd world shithole and be unable to support guys like GGG more, they deserve every praise

  • @Vicioussama
    @Vicioussama 3 місяці тому

    Hellgate London was fun for what it was, but was a bit rough at times too

  • @JaegerX87
    @JaegerX87 2 місяці тому

    I know this reaction video has been up for weeks but if you're interested with the history of GGG, I strongly recommend watching GDC; "Designing Path of Exile to Be Played Forever"

  • @Whitewingdevil
    @Whitewingdevil 3 місяці тому +1

    The decision to split PoE2 off to its own game was a smart move, as excited as I am to play PoE2 in november, if the cost was to never be able to play the original again I would've been pretty sad.

  • @Chris3s
    @Chris3s 3 місяці тому

    I just hope they would give all players a bit more stash tabs, especially the more useful premium ones so there is actually no power divide, if you want more than that you can still buy more then

  • @holgerplitzko6404
    @holgerplitzko6404 3 місяці тому

    I am a POE fan from the very start, but please, do not forget that the days when we were talking about a little independet studio showing the big commercial ones how to bring something fresh and new are long over. 88 percent of the company belong to the chinsese Tencent and looking at the usual monetary systems for asian games, I fear for the long run.

  • @CatEarDad
    @CatEarDad 18 днів тому

    To be a good leader you must first be ruled. To make a good game you must first be a gamer.

  • @fooooooooooofive
    @fooooooooooofive 3 місяці тому +1

    26:00 thats a one taker if i seen one

  • @Pit940d
    @Pit940d 3 місяці тому +2

    When POE came out, it was a central refuge place for Diablo 2 players who were looking for a new ARPG...cause D3 you guys know.....sucks! I guess Diablo 2 will pass the torch to POE 2..POE 2 will lead the ARPG genre in the future.

  • @KiwiProductionz313
    @KiwiProductionz313 3 місяці тому

    the office next to the game studio made me chuckle, now we know how chris keeps his head shaved all the time

  • @anjaspratama3342
    @anjaspratama3342 3 місяці тому +3

    What, Krillson used to have a hair before, i didn;'t know that ??? 😅

    • @anjaspratama3342
      @anjaspratama3342 3 місяці тому +1

      Just want to share, beside the game dev division, PoE customer service is also really good, i have a problem with supporter pack point like 8PM in new zealand time, they reply my email right away and they fixed it on fuckin 3AM, who the f start working that early. xd

  • @moritzlehmann1264
    @moritzlehmann1264 3 місяці тому

    lots of the footage is from chris's talk at GDC if you havent watched that one yet

  • @Dimens1oner
    @Dimens1oner 3 місяці тому

    from a simp looking dude to a alpha boss 9000 when cut his hair to bold

  • @markototev
    @markototev 3 місяці тому

    He also didn't mention that GGG almost went bankrupt before they launched. Money was running out and the only chance they had was launching the crowdfunding campaign and it being a success. And it was.

  • @hirnzocker6714
    @hirnzocker6714 3 місяці тому +1

    i have around 20k hours in this game and just noticed that grinding gear games has a different meaning then just the logo

    • @DreamingPhenom
      @DreamingPhenom 3 місяці тому

      That's fascinating isn't it! It was the first thing that came to mind when I launched the game back around release hehe

  • @krylesangerbeaver
    @krylesangerbeaver 3 місяці тому

    The stash tabs and cosmetics transferring is incredibly consumer friendly. The split game makes sense, but I hate that I have to pick one and stick with it. I don't have enough time to play both and hope to do the end game stuff. Still, it is what it is. I look forward to try sticking with POE 2 from the start

  • @profeturulz8373
    @profeturulz8373 3 місяці тому

    In the end of 2012 I was poor af and started making decent money on D3 actionhouse(sold smtg for $65). Even so, when I stumbled upon POE(think I saw Kripp playing it) I never looked back to D3

  • @f2pgamer828
    @f2pgamer828 3 місяці тому +1

    SHOUT out to MU online - nice call out DM!

  • @Varg84
    @Varg84 2 місяці тому

    Chris Wilson used to work for Diablo 2 reseller sites and ran the bots.

  • @x710xTitan
    @x710xTitan 3 місяці тому

    That's crazy an actual video from dm 😅

  • @stonefolk2778
    @stonefolk2778 3 місяці тому +1

    Plot twist. Eik Oloffson is Mathil's dad.

  • @JayBigDadyCy
    @JayBigDadyCy 3 місяці тому +1

    For those who weren't around at the time of path of exile funding and stuff like that. They benefited greatly off of how angry people were that Diablo 3 was not what they expected it to be. So I'm not sure - had Diablo 3 been a gritty gnarly game and a true successor to Diablo. 2 -Would Path of Exile actually be the game it is today or would it have ever gotten the funding that it truly needed? Probably not. But I'm glad it did. Top 3 favorite games of all time and I believe it is absolutely the greatest ARPG ever made.

    • @michaelpieters1844
      @michaelpieters1844 3 місяці тому

      A part of the initial playerbase (me being one of them) were simply looking forward to poe since 2009 and were simply not interested in Diablo 3 and never played it.

    • @Deminese2
      @Deminese2 Місяць тому

      D3 had little to no impact on poe's growth its just some thing people like to act like thats the case. It was hyped up for ages D3 or not.

  • @elderwiz3165
    @elderwiz3165 3 місяці тому +2

    How many devs did Blizzard have working on Diablo 3 and 4?

  • @placidopenitente5434
    @placidopenitente5434 3 місяці тому

    I swear Cris Wilson with hair feels kinda cursed.

  • @chrisditmi7119
    @chrisditmi7119 3 місяці тому +2

    chris wilson the king of arpg

  • @jo-fhreycorpuz
    @jo-fhreycorpuz 3 місяці тому

    most of the AAA ARPG , behind the consultations are the BIG 3 of DIABLO, Sirs Brevik and Schaefer bros,

  • @MadaoAU
    @MadaoAU 3 місяці тому

    DMM MENTIONED MU ONLINE, i have grinded tha shit for eternity. Probably the only person out of Greece or Brazil that have mentioned it's existance T_T

  • @RM_3D
    @RM_3D 3 місяці тому

    I don't think they've updated their website since the garage days xD that shit looks so ancient :P

  • @Tazzasaurus1
    @Tazzasaurus1 3 місяці тому

    Holy shit Chris Wilson had hair once

  • @TheFULLAUTOHERO
    @TheFULLAUTOHERO 3 місяці тому

    I'm so pumped for POE2!

  • @Steph1
    @Steph1 3 місяці тому

    31:37 is he calling him Hawk Tua?
    So close 😂

  • @ukdnbmarsh
    @ukdnbmarsh 3 місяці тому

    all Praise The Chris.

  • @Inkki1
    @Inkki1 3 місяці тому

    poe 2 is going to be game of decade

  • @troyrarehale2517
    @troyrarehale2517 3 місяці тому

    CS started in a garage as well.

  • @V4zz33
    @V4zz33 3 місяці тому

    I just reinstalled Dungeon Siege 2 yesterday.;))
    It's a shame that PoE started with a big desync issue... I've played it a lot less than wanted because of it...
    I'm looking forward to PoE2! Hope they fix the running animations, though!

  • @ZingZingNZ
    @ZingZingNZ 3 місяці тому +2

    Kiwis always do things better

  • @GC_Rallo
    @GC_Rallo 3 місяці тому

    Looking at the pre-release footage of PoE is so cool, the animations and effects were so basic and janky, definitely doesn't make you think the game is gonna be hype. Recently people were bashing Titan Quest 2's pre-release footage for this same thing, but the difference between TQ2's pre-release footage and TQ2 at launch could be just as great as the difference between PoE pre-release and PoE beta launch. Definitely should not be dismissed out of hand based on that footage alone.

  • @JPlays-i4m
    @JPlays-i4m 3 місяці тому

    Wait, didn't you watched "Designing path of exile to be played forever, Chris at GDC"?

  • @NosferSM
    @NosferSM 3 місяці тому

    One with nothing = OWN :D

  • @MrAngerius
    @MrAngerius 3 місяці тому

    I shit you not, if any indie game developers had a rich friend who would just fund anything from their pocket we would've seen so many PoE killers but sadly such a complex aRPGs require nothing less than 20+ dev team to just do all the coding not to mention the balancing and testing parts.

    • @ayoCC
      @ayoCC 3 місяці тому

      Devs are expensive, you're going you'll easily spend a million for 10 people a year. Yourself and your friends are maybe willing to eat some costs, but when you hire people youll have to pay competitively

  • @LVHAXOR316
    @LVHAXOR316 3 місяці тому

    I was on of those Alpha / close beta testers D3BAD

  • @korsakov319
    @korsakov319 3 місяці тому

    i like to grind, i would love to skip campaign after the first character completion, but anyways, its going good so far

  • @bAtACt1X
    @bAtACt1X 3 місяці тому

    The rich guy did not just fund and carry the whole operation over a long time... it seems he didn´t force any predetory monetization, neither any of those being typical in that times.
    I stopped playing but my friend, who still enjoys it, doesnt give a sh1t about microtransactions but buys the packages anyway, just to support the game. Maybe around every 500 hours it seems, and he put 4-5k hours in the game... junky

  • @SKN2024
    @SKN2024 4 дні тому

    ua-cam.com/video/5_LrzTW4Ylg/v-deo.html
    Complete History of Grinding Gear Games

  • @gellertn
    @gellertn 3 місяці тому

    Ppl gonna love WASD movement until they die to it a couple of times in HC :)

  • @1div2agent74
    @1div2agent74 3 місяці тому

    The real story is, they still take ps5 players money without hesitation, yet still won’t give us the upgrade Xbox has. Although I’ve spent thousands I can’t even play it anymore it freezes nonstop

  • @Mistea84
    @Mistea84 3 місяці тому

    wait, he had hair? wow

  • @seph.
    @seph. 3 місяці тому +1

    Out of all the possible ideas, features and mechanics, wsad is absolutely the one i would ever be excited about the least.
    Here's to hoping the game doesn't feel like D4 feels with its thumb-based (mobile / console) movement controls... I truly hope the game feels like it's built for PC with a possibility to play on console if preferred, rather than the opposite.

  • @mate1657
    @mate1657 3 місяці тому

    Why he watching the video zoomed in ?

  • @Johnny12Hats
    @Johnny12Hats 3 місяці тому

    title mistake "Grind Gear Games"

  • @koboldprime2257
    @koboldprime2257 3 місяці тому

    I want more maven official art and skins
    shut up and take my money!

  • @clarkecorvo2692
    @clarkecorvo2692 3 місяці тому

    seeing chris with hair just feels wrong

  • @Tek101
    @Tek101 3 місяці тому

    Tarkecat

  • @shanebovell6733
    @shanebovell6733 3 місяці тому

    Grinding* bro like you and ghazzy

  • @Caviaron
    @Caviaron 3 місяці тому

    i missed old poe when my old ass pc could run the game optimally 😢 too much mtx slowing the performanve nowadays

  • @benjamincl2409
    @benjamincl2409 3 місяці тому

    LOGIN

  • @daiakunin
    @daiakunin 3 місяці тому

    Hellgate London was an infamous flop. if you've never played it you're not missing out. Nerdslayer covered it in his death of a game series.

  • @ZingZingNZ
    @ZingZingNZ 3 місяці тому

    He was already bald lol, it never grew back

  • @Dexthesaga
    @Dexthesaga 3 місяці тому

    666

  • @Zeroflax
    @Zeroflax 3 місяці тому

    Back when Chris had hair.... lol Makes me so sad they sold out to Tencent games. They by no means needed too.

    • @sonoftristram
      @sonoftristram 3 місяці тому +5

      Why sad ? As far as I can tell they only win from this.
      No matter how big the community is, never underestimate how insanely expensive game development on this level is.

    • @DrHavoc1
      @DrHavoc1 3 місяці тому +8

      How did the tencent sale affect the game? Did you even notice it?

    • @Deminese2
      @Deminese2 3 місяці тому +5

      they definitely needed to. Chris was being forced to basically become a CEO and not a dev in any way and he hated it.

  • @PaladinZeke
    @PaladinZeke 3 місяці тому

    I'm more surprised that GGG totally ignore the TOTALLY broken PS4 client and not a single word why their PS5 client is stuck in Sonys Certification process. They just point they finger at Sony, but I'm 100% sure the real problem is GGG's total lack of consoleprogramming skills to be honest. And not a word from the UA-camrs, too afraid to point finger at an ´bad gamecompany, it's not cool not to worship them whatever crap they put out. Just don't support this company until they get their shit together and fix the Playstation side of Path Of Exile!!! It's more buggy than Cyberpunk ever was, and that game was BAD!!! I can only assume PoE II will be just as bad on PS, are they really this bad or is someone paying them to f**k up the PS clients?! I start to wonder frankly...

    • @ferinzz
      @ferinzz 3 місяці тому

      Talk to anyone who develops for more than Windows and they will confirm that these 'certification' processes add at least two weeks to release times even for tiny patches. Unless you have some way to escalate the issue (Also known as threatening to end a million dollar contract) you're stuck in the slow lane.
      Can't speak to why it has so much trouble on the ps5 other than the fact that game dev is genuinely difficult and since every single platform has their own APIs to do any amount of graphics it makes the task of porting to console specifically difficult despite how much closer they are to PC infrastructure compared to how they were in the past.
      Also don't forget this is their custom engine. There's no option to 'build in console mode' like in unreal, unity etc. They have to hardcode the optimizations themselves.
      This is a good vid talking about the other direction.
      ua-cam.com/video/tF013HYQd2Q/v-deo.html
      160 people is actually still a small company.

    • @PaladinZeke
      @PaladinZeke 3 місяці тому

      @@ferinzz Thanks, that would at least explain the buggy state of the game on Playstation, but it still leaves the fact that they don't communicate well, or rather, not at all with PS players. But what you say is true, I can only assume PoE2 will be just as bad on PS. GGG just don't seem to care about the most popular platform out there and that's a real shame imho.

    • @ferinzz
      @ferinzz 3 місяці тому

      @@PaladinZeke can't entirely blame them. There was a great video looking into the history of communication from GGG to the community. They've pretty much stopped talking outside of announcements due to a lot of hostility from the community, something that tends to grow along with the player count. :(
      I'd say, just because they aren't talking about it doesn't mean they don't care. There's just not much to say.
      Speaking personally, it's the part of my job that I hate the most. Having to send a weekly update to a client to tell them 'we're still working on this' but not being able to give details since most of it wouldn't be relevant. Since progress is about internal systems or finding the right person who has the contact who can add pressure to the issue or it's the bottom of the dev's current queue which has 50 other tasks.
      Have to be like a duck; calm and serene on the surface, paddle like heck underneath.