My VW ID.4 story: the road to hell in 2 years!
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- Опубліковано 4 тра 2024
- This is my story of owning my VW ID.4 electric crossover and the PR disaster that I have encountered with the VW PR department as a member of the media as well as a customer.
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My 23 ID4 all wheel drive has been great. 14,000 mile NO problems.
My 2023 AWD pro is is amazing! Great lease deal with 3 years of free fast charging and the speeds are fast also! 3,000 problem free miles so far. The new 2024 model is even better, I think you should give it another try. The first year or two of any new model is challenging.
I have a 2022 Pro S RWD, and 20 months so far it's been great no issues. 68,450 miles driven so far.
We were also excited about the 1st Edition. We experienced all the same issues as you. But certain things we miss now: the smooth comfortable ride, the comfy seats and the u turns.
So, we traded it for a 2023 Tesla all wheel drive in red with white seats.
The items I still miss in the ID4 are missing in the Y. The suspension offers a much harder ride and the seats are kind of strange. An adjustable headrest would be nice. I need a small pillow for my neck and a lumbar pillow for my back.
It’s a great looking car, sportier than the ID4 which more resembles an suv. And with a home charger, we don’t worry so much about fast charging.
So, please keep posting about your experience with EVs.
Good point. People never think about the keyboard, mouse or screen of their desktop - even though they are the touchpoints we use all the time every day. Seats are important, ride comfort is important - but no manufacturer gets it right for everyone. I had a Golf Auto rental car for six weeks and the ride was hideous and the seats were appalling. But that was just me.
I really like your objectivity, unlike most influencers who are afraid to tell the truth, you actually spill the beans. Kudos to you! Subscribed.
I also have a 2021 Pro S, and I love it. Over 84k miles on it.
I live in England, had my 2022 I D5 for almost a year, I agree with your comments on voice control
, I have turned it off.
I have had one over the air update, not sure what it did.
But all the other issues you mention are news to me.
I am very pleased with the car.
Perhaps the UK cars are a different design.
I would recommend the car, I also get in the summer over 300 miles range.
That’s my experience.
Thanks for your experience hope they improve.
Wow, Alex. Such vitriol for the poor id.4. I only thought you despised Tesla. So, my '22 Mach-e got sideswiped and is in the shop for a few weeks. I'm currently renting a Model 3. I now see how the public charging experience for Tesla is amazing compared to EA/EVGo/ChargePoint/Blink. I still like the UI and features in my Mach-e over the Tesla experience, but it is a decent vehicle. Enjoy some kai yang for me.
Good video it shows that you really wanted to like this car and gave them the time to address the issues. I'm surprised that a new company like Rivian absolutely nails the software part. In 2 years I had no problems with my R1T.
Yes but I would never buy an EV from Rivian. For all kinds of different issues.
Why are you sharing the old story AGAIN? ID.4 is much better now than at that time when you've bought it. You're talking mostly about the Software which is fixed now and works much faster.
I like my ID.4 AWD.
And people that get on it like it too.
I think the problem is rhe EV UA-camrs that get so spoiled they start to expect things.
As an engineer I know it is easy to have an idea, but implementation takes time and iteration.
The 2024 ID.4 is much better that my 2021, and 2025 will be even better. It is not that they are listening to your complaints. It is that they already knew the problem but they have to go to market with what they have.
If they wait for the best version they run out of money and we get old.
True kronosaurelius but then we get cars that have been unproven and untested, next thing you know the wheels are falling off, doors won't open in a fire, and software bugs all tied to the center console screen BRICK the whole car due to issues. Sorry but this is just one reason why we don't need all this Hi Tech CRAP. They really need to design the cars to WORK no matter want any of the sensors say. We have truely gone backwards in time. The EV is not the car of the future but a failed Electric car of the past. Before you go into any kind of BS No I don't own one, No I have not driven one and NO I DON'T WANT ONE.
@@ImLivinSD my EV is very reliable. The things they said about the software are true. It is slow. But the car is very reliable where it matters. It has never bricked or suddenly stopped on the road.
The battery was never in danger of catching fire.
But I agree it is an experiment you have to be willing to make. Especially if you buy a car that just started production.
So you think he is spoiled? Did you see all the issues he was having? Also, what the heck were they doing trying to blame Google for their Android Auto pairing issues, when, just as he said, so many other vehicles have no issues. That, to me, says a lot. Just say that it's a known issue and you're working on it -- trying to blame others for your problems is just a really bad look. Also, did you see the emails they sent him? They ended up basically blacklisting him as an EV journalist because he was honest about his own vehicle which had multiple, recurring problems.
OTA updates after years of promising this would be a good start. And in the UK, despite all the negative feedback over unlit buttons below the centre screen - still not addressed. The real reason here is that VW Diesel Engineers never wanted to make a computer driven EV. And so it was at best, a mixed bag.
Had the Android Auto connectivity been fixed?
I encountered some of the same audio and disconnect issues in the Mach E that were finally fixed after a few different OTAs this year.
Now it's very good, but I can imagine how frustrated some early owners may have been.
Never have a problem with android auto in ours, one year and 22000 km later
This guy! Next thing he'll tell you is that cybertruck is not a miracle on wheels
Yeah, he's so enthusiastic about electric cars, he won't realize the problem is they are not ready yet. He keeps blaming the car brands. I doubt he'll ever find one that is good.
I've been driving EVs exclusively for 5 and 1/2 years, they're ready
You can easily get an excellent aftermarket heads up display installed on any Tesla cars (or likely most other BEVs) that don't come standard with one.
That would address my main beef with the Tesla M3 and MY. IMO, speed and battery information belongs in front of the driver, not off to one side. the driver's eyes need to be on the road, not fiddling with a touch screen.
Great work. Thank you very much
I brought a CarPlay screen for my Subaru off aliexpress and it was $65 and works perfectly compared to the built in screens in most modern cars I was surprised how good the touch screen works for such a cheap car accessory it’s just like having an old gps screen on my dashboard but with better quality sound and can get digital radio through my iPhone it’s impressive
Funny you mention bootup time, the power many devices claim to have is deceiving. My LG ThinQ Nanoscreen brags about a quad core processor. Yea 4 cores but not like an AMD or INTEL quad core no like your phone quag core which is kinda slow nowadays lol. Love my tv but the interface could be snappier.
I have one of the last German-built, US-delivered 2021 ID.4s. While it is a decent around-town car, it is terrible on trips as VW dangled free Electrify America charging but put the stations at the edges of the car's range, especially in the winter.
My worst experience with VW's service also came with the 12v battery/OTA work. At the same time, the battery module evaluation was performed and a bad module was found. Even though the dealer was certified to do high voltage repairs, in the words of the service manager, they "have had some concerns with the safety in the process of repairs." After sitting on their lot for nearly 5 weeks (I had a brand new -7 miles on it- Tiguan as a loaner), the car was taken to their other dealership and the repair was performed. Result: warm weather range increased a little bit, but the winter range still sucks.
I agree that the "new" login in screen is annoying, especially when I am the only driver. Even more annoying is that, if you don't drive it everyday, the car automatically logs you out. The notification to log back in states, "Your account has been offline for a longer period of time..." Longer than what? "Longer" is a word of comparison and there is nothing in the notification to compare it to. Longer than a day? Longer than a week? Longer than man has roamed the Earth?
Maybe you have to be German to understand.
I was seriously considering the ID 4 especially seeing yhe videos at the beginning of your journey. The problems you shared definitely turned me against the ID 4 even though some aspects of it I found compelling. Im quite suspicious of it even now, but I wonder if their new software team has sufficiently dealt with those problems. Is it even possible for you to take an honest fresh look at the current version.
Go take one for a test drive and see for yourself. Don't just watch reviews.
I find that hearing from people that actually own a car or have driven it for a while gives me musch more insight than I could get from a 20 minute test drive.
@@edsmega3392 you mentioned honest fresh looks at current versions, all I'm doing is suggesting you try that yourself with a test drive 👍
New ID4 now come with improved hardware and SW4.x which is not available to old models.
If you get a new car with the new hardware platform it will be fine. Not amazing but fine.
I've been to the VW dealership several times. Each time I ask when the ID 3 is coming to Canada. They have no answer for that.
Now that Tesla will be releasing a Model 3 hatchback, it no longer matters.
Yes I never understood why a hatch was not released by Tesla, possibly because it might cannibalise Model Y sales? Model 3 hatch has a huge untapped market.
@@ouethojlkjn Just speaking for me, I neither need nor want an SUV. My current vehicle is a 2013 VW Golf. IMO, it is the best vehicle I ever owned. I will very likely buy a Tesla for my next vehicle, but, not until they offer a model I want.
I want an iD3 size CUV. In USA.
Haha.. i hope i will never have to pay for a display behind the wheel… because its not needed. Or wanted
In fact, would not have bought it even if it was a 1 dollar option
That's OK, not everyone understands convenience or safety. I'm sure you'll get there some day
I love my ID4 awd pro s. $40k out the door(57k msrp) can't be beat dollar for dollar. I will continue with id4s for the rest of my EV driving life lol.
Let Chinese EVs in, rock the boat. Long enough car makers didn't care at all about costumers, just profits.
No idea why you're still so on about the ID4. You personally had a bad experience on a launch edition of a vehicle. That's not that unusual in the grand scheme of things. Look at the launches of the m3 and cybertuck for that matter.
Our 23 ID4 has been amazing, 22000kms on the dash and no issues, great build quality, tons of room for the family, etc.
He's on about it because he had multiple issues that were never properly addressed by VW, VW tried to put blame on others instead of itself for some problems (like blaming Google for the Android Auto issues instead of itself), and he also has explained how VW treated him like crap and also blacklisted him for being honest about his experience. And he fact you're trying to excuse his issues as not unusual given that it's a launch edition of a vehicle just says to me that you're pretty out of touch (btw, I don't remember the Cybertruck having anywhere near the problems he has explained he has). Lastly, the fact you own an ID4 yourself just tells me that you have some level of bias which is influencing your response to his videos about the vehicle.
@@flybriur dude what are you talking about there are tons of stories of cybertrucks being bricked, having to be towed, undiagnosed software issues, sometimes just a few miles after delivery. Not putting it into "carwash mode" voids warranty, coming in way short of the promised range, years late, accelerator pedal recall already, etc. And that's a $100k vehicle, and there's only been 3800 of them delivered.
And Tesla is totes on the up and up for any of the people reviewing them, you can call out their problems on their vehicles and they are TOTALLY UNDERSTANDING as a company and not at all run by a petty man child. If E for Electric ran a bunch of full length negative pieces on the cybertruck, I bet he would DEFINITELY be still treated like a top média contact and held in high regard by Techno-King Elon.
Alex, consider doing more vids on plug in hybrids and the best of them.
Very sad story 😢
I'm a VW and Ford fan BUT I will NOT buy either of their EV versions period.
IMO nothing beats a Tesla.
Actually almost everything beats Tesla including the ID.4
@@EforElectric We'll just have to agree to disagree.
This is an old subject, do you have something new to say?
Try an ID 7. It's so so much better and really nice. You may be surprised 😊
I trusted that Chevy would make competent software updates for the Bolt EV too. After 3 years of ownership I was disappointed.
Got a Rivian R1T, now i get monthly updates and a *QUALITY* infotainment with a great experience.
tldr; don't trust legacy auto to give a shit about your vehicle post-sale. If software quality matters to you, get a Rivian or a Tesla.
Yes, sorry but VW is not good. My experiences of BEV's:
-FIAT 500e is much better than I expected. But, it is very small. Rear seat is just for two Max 165cm persons. Wheelbase and wide are so small, that it is not comfortable on bumpy roads.
-MG4 is very good small SUV. Lane keeping assistant is crap. You have to stop the car to switch it off. Only way to do it is using menu, deep, deep. Touching the screen can gig you a beep, but still nothing happens. Instead of 4-5 taps, you often have to tap 9-12 times. That is not safe wile driving.
-I would like to have a Tesla, but it is too difficult to turn it in my very narrow old city street 90 degrees to reverse it in my large garage with a very narrow door. Here it is not allowed to make a wider door to a very old stone house. I am waiting to maybe get the new Tesla "2".
27:02 was it lubricant ? 🤣🤣🤣🤣🤣
Love the ID4 looks.
I bought a small position in VW a while ago. One of worst investments ever made. It has been down 50% forever.
LMAO, pure comedy gold, man.
The caption of the video should be
"What hatred of Tesla drove me through".
😂😂😂... Spot the world has a way of balancing itself.
He was just upset because tesla doesn't offer the same pampering treatments....
Poor guy..m just get a Tesla and relax 😢😢😢...
You going to kill yourself with these off brand knock offs
The rear hatch IS THE bumper on this EV! Worse than the Tesla Y rear bumper and hatch. Looks like a big $ cost if hit from behind. What about a EV subcompact for $18K? Simple straight forward and reliable.
Find a lady willing to tolerate all your BS and make room for your baggage. Check your ego and misogyny at her door. Serve her, gift her, praise her, hear and heed her, spend quality undistracted time with her, touch her with respect/support/healing, be honest and emotionally vulnerable to her, all without expecting anything in return. Even if it doesn't work out, you will become a better man and eventually find the lady who is looking for you.
Wait for mature (minimum third generation platform) BEVs from committed BEV OEMs like BYD, MG/SAIC/MG, Volvo/Geely, Kia, Hyundai, Ford, Rivian, and yes even the boring ubiquitous controversial and sometimes range/despair inspiring but reliable and usually improving Tesla.
Better things are coming your way.
WOW, what a simp! The reason I left America after 30 years and now live in Thailand where men are men.
I wonder if you can file a lemon law claim……………
Let's put it this way, one of my family members worked for VW for decades. When they left VW, they were offered a VW vehicle of their choice. Their response was "no thank you". And they promptly bought a Honda.
Ouch
Why did you put up this rehash of your old videos? We already know your of your nightmares with this vehicle. If you want to talk Volkswagen, why not talk about where they’re at right now?
I'm on vacation and UA-cam algorithm needs new uploads. Plus, compilations are not uncommon on this platform nowdays
They updated a lot on the ID4 for 2024. You really need to get up to date and make new videos.
This was a compilation video. However, if you would have watched it you would know it's not about just the software. It's about how they treat their customers. I doubt that has been upgraded especially with the new CEO
@@EforElectric I get it. I watched it. It's just you are continually rehashing the same topic. And I'm not a VW fan. When I test drove the ID4 I immediately passed on buying it. The 2024 is a big improvement but I still question the pricing here in Canada given the quality of the interior.
Anyways, I just think you should cover other topics.
That is the result when you buy the second best.
I know, I should have bought a BYD. Excellent point!
@@EforElectricExactly a BYD Dolphin. Much better car than those decrepit Volkswagen.
Should have kept your Tesla
Visit Workshop
Come back to your first love - Tesla.
No thanks 😂😂😂
I would love to drive tesla roadster from Vegas to San Dego. Tesla will be around for the next 100 years. Elon musk plans to build a home on the moon. 😁😁👍👍
Tesla doesn't even compare now - hard suspension, poor sound isolation, no blind spot indicators in mirrors, no HUD, screen behind the wheel, Apple Car Play, less physical buttons, etc.
@@Lascarnn What is your expertise on the. matter? Sandy Munro would vehemently disagree.
@@jkimo1178What has Sandy Munro to do with this? I'm listing the features that are important in modern cars, which TMY does not have.
Regarding Sandy Munro - he will say anything just to have clicks from Musk cult members, he now has another carrer thanks to glorifying anything related to Musk. So he's not a good source. It's better to check one of many other reviewers - I was watching recently Ioniq 5 vs TMY videos, and most of them take note about Ioniq5 to be much more quiet and soft in drive. And generally is also profficient in this area. I read many opinions on Reddit from people who own ID.4 and TMY, and when they drive with family, most of them pick ID.4, because it's just more comfortable for the family.
No VW products for me; once bitten, twice shy.
Also once married twice shy
Even the ID4 looks better on inside than Tesla. Tesla can just not compete with the legacy automobile companies with the years of coach building experience.
Agreed
You chose based on German Engineering faith?? Turns out the Chinese are way ahead and VW has used more of its impossible debt to buy rather than make especially the software! So promise gives way to remorse and no over the air update?? So was it should a bad choice as many had bought ICE cars that are even more disappointed?? Next shiny thing always will be more tempting than the old shiny thing but hope Right to repair gives us vehicles that will last years and years!!
My uncle has owned a 2022 ID4 for two years now and loves it has had no problems and charges at home. I have ridden in it many times and the ride is very good, is quiet and the dual motor is plenty quick I think you are being butt hurt because VW cut you off of all the free perks many journalists get foe reviewing their vehicles, I do love your witty comments bur I think it’s time to stop whining about VW and move on.
It's funny that so many of the people who have a problem with his videos on the ID4 are ID4 owners. Yea, VW cut him off from perks -- for being honest about his experience. Have you seen the videos where he shows the emails he was sent by them? They do not know how to conduct themselves properly. Unfortunately you seem to be clearly biased.
Thisbis why you never buy the first gen of anything.
HELL ?
Please get an OCEAN FISKER to call it a HELL !
You have not realized what a hell looks like cause you had early access and bought one, so you should have been able to send it in time before others would have gotten theirs. The Fisker OCEAN owners are far more screwed and close to hell than you !
I'm willing to bet my farm on the fact that you do not own a Fisker Ocean and most likely never seen one in person and instead think you know everything based on watching UA-cam videos
Alex, please, stop f.....g around, I have owned ID. 4 for 3 years, 60k km driven, no issues at all.
There’s always going to be that one that had a good experience. Do you work for Big Electric?
That was his experience. Not yours. Get over it.
So if you never had any problems with it then NOBODY has? I crowdsourced my video and made sure that many other people have had the same issue. Did you watch the video with the sound on? If not, have your mom turn it up
you were never in love with it.
This guy is a great enthusiast of electric mobility. I think he's struggling to realize and admit that the problem isn't the car brands, that he start loving and end up hating (Tesla and VW so far), but the problem lies in the electric car itself. The technology isn't ready for daily use in nacional scale yet, no matter the brand of car. The battery technology isn't good enough yet.
You need more nuance.
Maybe it is not ready for you, but it is ready for the vast mayor of the public.
@@kronosaurelius disagree. It maybe ready for a small part of the public, not for the vast majority, as you say, and that's only because the electric car enthusiasts are ready and willing to overlook many of the problems of the e-cars just because they are so passionate about them.
@@Lucaslfm1 EVs are safer, cleaner, cheaper, more reliable, faster, keep their value and are more fun. And they don't give your family cancer..
@@ArbitraryFilmings anyway, the sales for electric cars keep going down, and 60% of buyers regret purchasing an electric car, just like our friend in this video, who is already in his second disappointment.
@@Lucaslfm1 Bloomberg survey Model 3 - 98% would buy again. And Bloomberg hate Tesla AS MUCH AS ALEX.
Why all this recycled content? There is so much to cover in EV news. Stop being lazy Alex
I'm on vacation dude. Do I come to you when you're on a holiday on a beach and make you do your job?
I did that cycle with Tesla. The cars are so cheap and the service is so bad, I went back to ICE for life.
Hybrids are now dominant and will continue to be because of 4 things:
1. Range Anxiety - you can't jump in a BEV and drive 600 miles without a route planner in one day. Most BEVs have a range of 300 miles and at below zero and above 100F, you can cut that range by 100 miles
2. Charging Anxiety - on your 600-mile trip, you will easily spend an hour waiting for your charge to charge. On busy chargers and chargers broken you can easily double that time
3. Depreciation Anxiety - my 2022 Tesla Model Y long-range has lost 66% of its MSRP value in 2 years
Elon cut the price of an identical Model Y by $25,000 - killing the resale market
4. Battery Anxiety - replacing a Tesla battery after the 8 year warranty costs $15,000+ - resale prices will reflect that ungodly price in even lower used car prices.
Hybrids have none of these problems, and since Early Adopters like me have bought our toy, the rest of the customer base does not want the above anxieties - they want a hybrid
or just buy a gasoline-powered car - none of the above problems either.
3. That was your fault that you were dumb enough to do business with Tesla, 4. Batteries do not get that much worse after 8 years. You essentially know exactly what you have and if you didn't have to replace it under warranty you'll be fine for many years after that
@@EforElectric Blame the consumer - that always wins.
No responsibility of Elon doing insane things.
We have no idea what the battery chemistry of my 2022 Tesla will be in 8 years.
I think you are just trying to make money again with the same old story. Check the new ID4 and you will have a other view.
Maybe VW did actually get things resolved with the ID4. But they way they handled it was pretty bad, with trying to blame others for their issues, and also the way they treated him personally for being honest about his own experiences with his vehicle. Remember, this is the company that programmed their vehicles to purposedly lie about their emissions when tested.
Doubt the service is any better though, right?
Combustion will beat electric again just like last century. E.V.'s will have niche use.
Awful logical fallacy!! I'm assuming you've been educated in an American public school?
The downside of being an early adopter for any type of complicated new tech.
VW might have been new to making electric cars but not new to customer service and taking care of customers, weren't they? A big part of my story is about how they handled this rather than the problems themselves
@@EforElectric No argument there. Beyond VW corporate, VW dealers near me always treat customers like garbage.