@@kx7500 If an artist has to explain why you should like their painting, or a musician has to explain why you should like their song, then it probably isn't very likable. The same thing applies to video games.
Had a YTer try to tell me that I just didnt play it long enough. I played it 60 hours. I had no fun and only finished the game to "get my money's worth." The game is shallow, boring, has some of the worst writing in gaming since Mass Effect Andromeda. I feel like a fool for even buying the game. This is beyond the normal low bar people hold BGS to. @@AbsentQuack
@@AbsentQuack nah, sometimes it takes a particular perspective to appreciate something. Tell me you’ve never played a game and not liked it, and then someone said “just do this” and then you’d liked the game from then on and got it. Nothing inherently wrong with that. I just think it’s cope in the case of starfield
The fact that they compared Starfield to being on the moon is crazy. There are a lot of things I'm fine with doing in real life, but would be bored doing in a game.
They weren't bored on the moon because it's the first time anyone has ever set foot on there. On a video game, gamers have seen all kinds of game and scenarios. So to compare it to the moon landings is irrelevant. We want to be entertained, which is why we are playing this game.
@@Iceman-135 And not to mention irl astronauts in space and moon are scientists/ researchers, they would not be bored as they have jobs to do, projects to research on, samples to collect and study. So comparing it to irl moon landings or astronauts in space is decrying their efforts and weak.
Nascar games. Could never get into them just turning left for an hour. But put me in an actual car going 200mph and feeling the roar of the engine and crowd, I'd love it.
My biggest gripe with the replies on steam is that they DON’T address anything relevant to the review they’re replying to. The steam review will have a criticism about exploration and the dev reply is a copy and pasted reply about something else entirely.
this, its like ai is set to auto respond or its someone just spamming copy paste comments and slap a paragraph or two of random response in it just for their own fun cuz they are bored.
Its NOT that they responded, its HOW they responded. They just gaslighted everyone. They literally responded by saying "your opinion is wrong" and this is how. Which is ridiculous.
Yeah I agree. I don't have any problem with the mechanism of developers being able to reply to reviews. But these developers should only be thanking them for their feedback, and explaining why they chose to make the design decisions they did, or pointing reviewers to solutions to make their experience better. Nothing more. No marketing fluff. No arguing over subjective statements like "I found this aspect boring". They should also be replying to an equal amount of positive reviews. If they did all this, I'd feel that this kind of interaction would be pretty healthy! But no, what Bethesda's doing right now feels nothing but pathetic.
It’s not a damned if you do, damned if you don’t situation. It’s that the responses feel somewhere between tone deaf marketing attempts and chat gpt generated responses.
All the replies are ai generated and the customer support for Bethesda has a notorious history of not giving a damn and I think people are fed up with it provide great content dont say anything
@@AdmiralBison Well. To be completely fair. Lots of points and comments about starfield it’s good old bs, other it’s just question of personal taste. But trying to extinguish dumpster fire by gasoline it’s a really bad idea from all perspective even if developers in right to have there own vision.
@@bubsy3861to be completely fair calling most reviews BS and others personal opinion is a huge BS. Most reviews criticize the horrible loading screens, outdated tech used in game, lack of rpg options which are all valid and objective criticisms. BGS completely missed the point.
@@orbit1894 Horrible loading screens. Yea. That one come in nightmares to HDD users. Beside jokes. Bethesda games it's beside other things it's platform for modding. It's what makes there games relevant. And you are really think that they just shoot a chicken that lay golden eggs by drop off old good creation engine? Well. And about RPG. It's fair. But Bethesda make that since skyrim and it was no reason expect it to be different that time. Why people buy "action RPG" and think it's gona be an something else at that point? That make it BS in my opinion.
Watch Emil Pagliarulo's Fallout 4 Story dev presentation or former Fallout 76 lead Jeff Gardiner's interview where he pejoratively refers to the player base as "care bears or whatever" because the majority pushed back against PvP mechanics to see how Bethesda truly disrespects their player base.
Who the hell was begging game studios to respond to individual reviews with condescending corporate non-speak? I agree, a developer that listens to their customers does so with action. What they're doing is incredibly petty.
Yeah, Matty said "content is the best response." I agree with you both. If the reviewers say they are bored, the best thing is NOT to say, "no you're wrong," but instead to say "our upcoming patch addresses the following issues in your post, we hope you'll give it consideration!" I'd *like* it if that happened.
It is pretty common with indie games, but not like this. I've very much appreciated when a dev responds to my negative review, because for me its always been along the lines of "thank you for this feedback, this is something that is important to get right so we are actively working to address your concerns." or "I'm sorry these bugs have caused you issue, here are some solutions we've found for issue A and B, and here is a link to our bug tracker, would you please fill out a bug report so we can investigate immediately" These are incredibly helpful and make it so it doesn't seem like I'm just yelling into a void. I think all customers appreciate this kind of reply. The defensiveness, tone-deafness, and argumentative stance of BGS's replies are the bad look. No customer wants to be told that their issues are invalid. Sure, some issues people have may be invalid to the devs, because they aren't making a game to cater to all tastes. But in these instances, the best course of action is to not reply, not tell them why they are wrong.
It would be better if the actual devs responded but at the same time what would the best response be? Probably something like 'sorry you feel that way, we will try and improve the game in the future' which frankly at that point don't say anything just DO. Larian with Baldur's gate 3 are such a good example with this lmao. Yesterday they added in so much based on what people wanted. It's kinda funny how much they have outshined bethesda.
"Blaming your audience for your poor product/sales". I have no idea why companies nowadays think this is/will be a successful strategy, but so far it has shown no chance at being a successful strategy.
@@GHOSTRIDER373737 why is it when anyone says anything on the internet these days they're always offended or a snowflake? are people that easily brain broken that they only think in buzzwords?
is anybody really surprised, remember this gem from bethesda PR "we are sorry you're not happy with the bag, the bag shown in the promotional material was a prototype and was too expensive to make, we are not planning to do anything about it"
Reminder that in Fallout 3 you had to go through 3 loading screens (plus hitting the intercom) if you wanted to live in Tenpenny Tower. This was in 2008, so they've made little to no progress regarding that in 15 years :)
Its not seriesS issue, Cyberpunk runs on seriesS and it doesnt have million loading screens for every interior transition , there was a mod for Skyrim called "open cities" that made you not need to load into whiterun, its their fucking engine issue , same reason they don't have vehicles on plantes , it can be made but probably breaks a ton of things. They keep getting upstaged big time by other developers and it has compounded for years so now its really apparent.
It's text book gaslighting. Customer - "I don't like it" Bethesda - "You do because we designed it like that" This is not a good sign for the future of Beth games. None of what they say justifies the copty and paste locations, empty bland and unmemorable environments, clearly cut features, dead NPC's and companions, etc. It's an outdated tech demo.
The worst thing customer service can do is tell the customer that their complaints and feedback are wrong. The full quote "The Customer is always right. . . IN MATTERS OF TASTE." You don't tell a customer what they do or do not want. if the customer didn't like their experience, then you don't tell them they are wrong. You fix the problem or move on. Maybe the game is for them, maybe its not, but you do not tell the customer that they are wrong about what they feel or want.
Totally! I find it insane that other supports and game industry people chime in saying "its normal". I dont know any other kind of support that does this? It's not "damned if you do damned if you dont" because, no its not the support that players wants to hear from. Its from the devs, the support team should just convey, if they start seeing a common theme of complaints, to the devs. Just like Matty says about space travel feels like a interactive loading screen. Of course the customer CAN be wrong and misinterpret things, but this is a game, a really subjective experience! And if its a recurring reaction across the board then you should start looking into it rather than blame the customer.
Let's be real here. This game had a FAR TOO LONG development cycle for what they released at launch. It is in fact, wide as the ocean and deep as a puddle. Bethesda has all the resources and money needed to deliver, but instead they got lazy and tried to capitalize on "skyrim in space" using a horribly outdated formula.
There isn't outdated formulas in gaming. People praise AC returning to the first one, many people like retro games, specially due to now a days platform games are kind of dead on the high market... What are the new formulas? kingdom come deliverance is based on the Bethasda model of content and the witcher 3 too. There's not many new rpg on market for a really long time, even Outer Worlds was on the exact same model and people praised a lot, besides being really, really inferior to Starfield in general gameplay.
This isn't Skyrim in space because Skyrim has infinitely more to do I'm terms of moment to moment gameplay without loading screens. Bethesda's excuse is "well space is like that so it's realistic." Sure. But there's nothing about getting shot several times and recovering immediately or using all the Starborn abilities you get or any number of other things, so that isn't really an excuse for making a game that just isn't fun to play and chalking it up to "realism"
@@UntilChill not at all, Skyrim and Fallout 4 had way longer loading screens, fallout 4 had 20 secs loading, their impact was way more relevant and the structure inside cities is the same. Whiterun has way more loading doors inside a cell than Neon
personally for me starfields gameplay loop loses what I love about bethesda games, some of my favorite memories in gaming are walking off into a random direction in skyrim and finding a dwarven city underground, and FO3 wandering over to tempanny tower and just seeing what I can find. enviormental storytelling has always been a highlight in their games and its just not there with starfield when locations are copy and pasted.
What's crazy is you actually can stumble upon a lot of really cool stuff like the dwarven ruins in Starfield. You just have to travel to the specific planets/locations to find them. The randomly generated stuff peppered in is really only there to keep you busy. The main issue with Starfield is the game is just too big for its own good. Many of these locations and planets you have to load your way there, so it doesnt feel like you "stumbled" upon something, rather you just hit a button and got there. That is a critique i think is valid with Starfield. However, I think if you take time to explore, you see the same type of cool locations as you do in Fallout and the Elder Scrolls, it just takes longer and is more difficult to find them.
@@DumbDare You might be right. Yesterday evening I booted Starfield again up after over a month and I just wanted to go out into the higher level systems and explore a bit "maybe I´ll find something different then these copy-pasted outposts" and voila: I found a huge laboratory that actually had it´s own name like it wasn´t the random "military outpost" thing. I don´t know if this is supposed to be a part of a quest but I can´t really remember seeing / reading anything about this one. It has to be a unique part of the exploration. This encouraged me to sink again into Starfield. And tbh I have high hopes for the shattered space DLC to turn the tables a bit because in the end I really enjojy Starfield.
@DumbDare I haven't found anything on the scale of a dwarve ruin or a vault. All the locations I've come across are shown on my scanner so I don't feel like I come across it. The only thing close to Dwarf ruins I've found is those temples, but they're just one room and not very complex.
For me, the most important thing is the trajectory. It feels that BGS is making worse games. It feels like they are not truly listening to feedback. Their response to Steam Reviews makes it feel like they are refusing to accept feedback and insisting that everything is perfect. It's fairly glaring when you have Larian Studios taking the exact opposite approach. It highlights that it doesn't have to be like this.
This^^ especially considering how they were marketing starfield, comparing it to Oblivion and saying it was going to be a big return to form getting everyone excited that Bethesda was going to start making real RPGs again instead of action games with light RPG mechanics- something they haven't done since Oblivion or fallout 3 🤦 not a great look
Yep. This is the big problem They seem to be oblivious to criticism. I have seen how Josh Sawyer of Obsidian Entertainment openly talks about what went wrong in his Pillars 1 and what changes were made in Pillars of Eternity 2. Whenever Todd speaks in public it is mostly PR. Never publicly addressing criticisms from the community. That approach is also apparent during development. In Starfield l, I do feel they put in some effort to stop the dumbing down of mechanics compared to Fallout 4 by adding Skills, Traits, In Dialogue Skill checks and Factions with decent writing in their quests. But the implementation of all of these fell short of what a true RPG is. Again internally they don’t seem to critique themselves enough. This is a huge issue. As long as Todd works like a dictator with no one questioning him, this culture won’t change.
Exactly. Correct me if I'm wrong but I have the impression when a customer criticizes a product of a North American company they often see that as an attack instead of positive input to make that certain product better in the future. E.g. In the very beginning when Larian Studios launched the first part of Baldur's Gate 3 in early access they were criticized for certain aspects of the game that didn't work at all. Larian's response was like: "Thanks for the feedback, there are indeed some parts which need improvement, our team is aware of the problems and they're working hard to get it fixed for the next update. Don't hesitate to inform us if other issues occur". Ps: Larian is a Belgian (European) studio, just like CD Project Red (Poland) and Remedy (Finland), just to name a few.
@@wardvandecotte9253 Depends in the culture of the studio to be honest. The community culture has to come from the top. There are studios like Obsidian entertainment that are very community focused. But yea larger studios are Terrible at this.
@@wardvandecotte9253 to be fair a lot of the criticism was rightly levied at them for how they funded the game and choosing to launch in early access at all. Crowdfunding and early access are things that are generally seen as a way for indie devs to make up the difference in resources that a AAA studio or a studio with AAA backing would have. So when one of those goes this route it's seen as either a lack of faith in the product or a shameful cash grab.
You dont always make great games, games are art and sometimes what you make isnt what players wanted. The most important step is to LEARN from these mistakes so your next game is better, and Bethesda going "no our game is good you dont get it" proves ES6 will not meet expectations for most people similarly to starfield
I like the way they stick to they ideals even though peoples don't like it. Not healthy for a company, but I like it. This just means they you do whatever they want in they games, being it for good or for bad.
Their response is like this Customer: "Hi Nikedas, the shoe I bought from you seems to have a flaw, the flap is misaligned and is digging on my skin when I go walk my dog, when I get home, the skin is red and blisters are forming." Response: "We made our shoes with blah blah blah blah. Finest materials blah blah blah blah. Designed by top notch blah blah Have you considered walking less? Cars are a popular way to travel in the 20th century, perhaps you could try that?"
"You don't get to tell me how my food tastes." That's the best description of what Bethesda is trying to do in the whole video! Of course Bethesda would answer that charge, with more than just a little condescension, by explaining very carefully how you just aren't tasting your food the correct way. It isn't that Bethesda is missing the point. It's that Bethesda doesn't care about it enough to take the criticism for what it is. Steam reviews are just a tier 2 sales channel for them.
I think it’s not a good look for them tbh. The way they responding to some seems wild haha. If they listened to complaints and ways to improve the game and added it then i think thatd be good
The response should be nothing more than "we really appreciate the feedback" or if they update the game to resolve someone's complaint, then highlight that in a response. But what Bethesda is doing is responding by challenging the person's opinions as being wrong, which is completely insane damage control which is only causing more damage.
The loading screen response is so weird to me. I don’t mind most of the loading screens. I have a problem with the loading screens to enter a single room or when flying to a star station how I have to fast travel just to move forward 2000 meters only to get a docking animation so I can get another loading screen to enter the building.
The entire game is either loading screens or menus. When I get a quest from an NPC, I have to go to the map to fast travel to my ship, and then open the map again to hyperjump to the quest location. It's endless. Loading screen and menu after loading screen and menu.
I mean yeah, while cyberpunk had a very rocky start, CDPR have stayed the course, released fixes, patches, updates. Same with Baldurs gate 3, big patches, updates, even extras. Whereas Starfield, virtually nothing, Cities skylines 2, virtually nothing too, what is going on here? This "the games fine, it is you" logic is baffling??? There was a general consensus early on that starfield looked a bit off, we discussed it months ago, that something wasnt quite right, the way they were showing it to us, felt "ocd structured" to omit very important stuff. Bit like the steam deck kinda "ocd you see what we tell you" mentality, but it didnt really work then and hasnt worked now. The game is okay, but its divergent from the quality I have come to expect form Bethesda, i loved Skryim and Fallout 3/4/Vegas. So how did they get it so wrong this time?
Im actually worried for TESVI now , the only reason Bethesda improved their shooting mechanics was because Zenimax had ID software and Machine games make it for them , while Bethesda's job of making RPG elements got dumbed down significantly, now they really dumbed down exploration/unique locations with generated filler and story is awful again. Theyll need equivalent of what ID and Machine did for revamping their gunplay to help out with next TES swordplay , since skyrim came out we had grown used to much more impressive combat from likes of Fromsoft games,DragonsDogma , Kingdom Come, one of the reasons i dont replay Skyrim is that floaty swordplay is just too janky for me now after those games.
No Todd Howard game deserves criticism. They weren’t playing the game right and you need at least 300 hours play time and a active gamepass subscription with a new Xbox series X or your opinion doesn’t count.
There's people out there who enjoy it, though I legitimately wonder how personally it was extremely disappointing to me. Sane ones can admit the criticisms are fair but for them it wasn't important or didn't put them off of enjoying it. Delusional fanboys act like the game is perfect and must be protected from the haters.
Starfield is the weirdest game ive played..loved the first 10 hours or so..I thought the game was decent 20+ hours in then 40+ hours in i thought the game was trash lol About 60 hours total, I don't see myself going back again. When fallout 4 launched I loved the game but later during my playthrough I realised the shortcomings the game had compared to the RPG elements of New Vegas. That being said I still really enjoyed the game for what is was..exploring was fun, crafting system was great, great radio (just like all fallout games) the settlement building was enjoyable, I liked alot of tbe side quests too. My first playthrough was about 120 hours! I have replayed the game about 4 times now.
That's almost exactly my experience with FO4 and Starfield as well. I was enjoying Starfield at first, but it gets boring. The side quests get boring and the exploration isn't the same. Fo4 was disappointing as well and has shortcomings like you say, but it has some great exploration and the sidequests. I've racked up a lot of hours on it.
My experience is exactly the opposite. I almost thought that I had wasted my money in the first 30 hours, but I have absolutely been loving it since. I would properly even put in on a top 15 list of games that I have played
i finished starfield and thought it was okay, but it was easily the worst bethesda game ive played. fallout 4 was their worst i'd played before this but that was more so because their others are so good as opposed to fallout 4 being bad, fo4 just has some flaws but at its core it has the elemetns of a bgs game that i love, i replay it every few years, i've also played it 4 times. Starfield i thought was fine but i cant see myself replaying it which is a first for a bethesda game. It's just boring and the world isnt interesting
I don't think people (for those that actually care about something like this) are calling out Bethesda responding to critical feedback about Starfield. It's HOW Bethesda did it in this case which in a nutshell constitutes to "No you're wrong, Starfield is great." , that second excerpt is a testament to that.
The problem with the responses to negative reviews is they all take a kind of argumentative stance. They are replying, posting corporate marketing points on the correct way to enjoy the game, instead of taking to heart the things players are unhappy about. That's the bad look. Indie devs have for a long time responded to negative reviews, but not like this. Usually the responses aren't cut and paste directly from the marketing department, but instead a custom response thanking them for their feedback and plans to address the issue if possible, or an explanation of why something may not be possible but that it will continue to be looked into. If a negative review is about bugs, an invite to submit a bug report will be there, or else actual solutions for bugs will be provided. I've seen so many great responses to negative reviews on Steam by smaller developers, who don't have the budget for a massive customer service department like Bethesda does. That they get this so wrong, and don't understand why they are wrong, does not fill me with confidence going forward.
@@hodgindaylonGet your head out of the gutter. People aren’t complaining because the game is ‘woke’. If they were, then everyone would be hating Baldurs Gate III. In reality, people are hating on Starfield because of its poor exploration, glitches, loading screens etc.
Toxic positivity with these developers is quite literally destroying the gaming industry at the moment, this game has honestly killed all my hype for the Elder Scrolls 6.
I just watch an interview of Todd Howard saying that the relative flop of some game, was it Redgaurd? was a great learning experience for Bethesda as a studio, since they learned how to better engage with the community and work on iterative feedback and improvement. It's just funny to me that this same studio is now almost trolling fans and customers by writing meme-ish responses to genuine criticism. 'That's not boring' is genuinely funny. Like ok? Agree to disagree. If someone feels bored, they feel bored, they are telling you they are and why feel that way. They have no reason to lie, they bought and played your game. The least you can do is respect them and take the constructive criticism.
I will never forgive BGS. After waiting for years, upon false promises, they provide a terrible experience. Then, to add insult to injury, they lay into their fan base for being critical. Shockingly bad behaviour.
@@Cosmic-WandererJuly 1969 was still in the '60s- they even left flags with reflective tape up there so people could spot them from their home telescopes to prove they went 🤦
The responses are AI. No one at Bethesda cares what we think lol. If Bethesda made a few changes, ie: make space travel more interactive. Let us fly planet to planet in a solar system. Also add random incidents while on a planet. While exploring come across a hostage stand off, or UC vs Spacer foot battle. Any number of things could be worked into exploration on the ground or in space imo.
Idk man yea the planet to planet stuff would be really demanding sure but he has a point about the on foot random encounters thing you do experience them on a rare occasion but they are few and far between we just need more density not in all aspects but it feels barebones in too many areas we need more creativity
I went back and restarted Fallout 4 after tapping out on Starfield and was immediately struck with how "rich" Fallout 4 is compared to Starfield. As far as I can see, once you buy or build a good ship and maybe get some mining going at an outpost there's no reason to ever revisit it. Even the main questline is basically just a fairly shallow setup for New Game Plus. I enjoyed it while I was playing it but I can't really imagine going back to it without massive changes
It's so funny how people hyped this game to be GOTY before release. Some even Game of the Decade. My, how the mighty have fallen. Bethesda seriously needs new leadership. But hey, I guess they made their money though, and that's all that will matter to the studio.
When dealing with customers or consumers, all you have to say is.. We’re sorry you had a bad experience. Your opinions are highly valued to us. We will strive to do and be better.. That’s it. Anytime you argue with the customer, it’s never good.
The astronauts who went to the moon were AT WORK! They were just glad to be ALIVE! They had just completed one of the most dangerous science missions in human history! WE are playing a GAME! Enough of this ex-wife style passive aggression, Bethesda!
I can never understand the hate people have towards each other for simply having a differing opinion. Especially when it’s over something so inconsequential as video games. Like, Starfield isn’t my thing. It simply didn’t click for me. But I don’t get mad when I hear that someone else liked it - more power to them! Them liking it doesn’t affect me in the slightest.
I love how if you don’t like it then you aren’t good enough at the game. lol, some people are gluttons for punishment. I don’t waste my time on something bad you can’t get that time back, it’s better to play a game that makes you feel good and that you enjoy like Hogwarts Legacy.
@charlieb308gee that must be some dedication from PlayStation fanboys, to buy a whole ass gaming PC and play dozens of hours of a game only to leave a negative review on steam..
Bethesda is like a newly proud parent with an ugly baby, everyone sees the baby and knows it’s ugly but Bethesda is like “isn’t little sammy the cutest in the world” you agree to appease Bethesda because if you disagree you get slammed for calling a spade a spade or a ugly baby ugly!! Can’t win here!! 😂😂
When it comes to player counts I definitely never bandwagon whatever the outlets are pushing out. But I do think starfield is losing people a bit faster than expected. Like in my personal bubble I and about 7 people I know were actively excited and played the game at release and or early access, but none of us are playing the game anymore. It’s like most of us hit the 80-100 hour mark and we’re pretty tapped out on things we wanted to do. After a couple of days of not playing it became really hard to get back into playing regularly and that’s what I have seeing and hearing as well.
Bro i'm dying with laughter at 2:35. How can you compare the experience actually landing on the freaking moon (that is empty) as a real person, vs landing on a empty planet in a videogame? This is like saying that, if i would land on the moon in starfield and say its boring, a starfield customer support could reply: Yea but when real people landed on the moon? they had fun so you should too lol!
As much as I love Skyrim and Fallout 4, these worthless apologies from Bethesda are downright unacceptable, laughable even. Why can't game companies just accept disappointment from the fanbase and make a better product by learning from that same exact disappointment?
Indeed you're 100% right. Be careful not to generalize as there are companies who does things the right way for example Larian Studios. The community asked for better endings in BG3 and they delivered with a 30 GB patch this week. In fact it's a free DLC. Remedy and FromSoftware are also thrustworthy companies.
The issue is not the fact they responded, it's HOW they responded. The responses gave the impression that the negative reviews are wrong, that the game is perfectly fine as-is thank you very much, that players aren't playing it right, or are somehow not getting the point. That's why it's a bad look.
I'm still shocked you thought Starfield's writing was Bethesda's best. The main quest is "par" and faction quest did not meet expectations except maybe UC/Crimson Fleet questline that honestly dropped the ball near the end. Starfield isn't trash, it's just a very underwhelming experience....but still a unique experience within itself.
"Wide as an ocean, deep as a puddle" Here's the thing: BGS games have never been about great moment-to-moment gameplay. They've always been about immersive custom crafted game worlds; which means that Starfield, by its own design, doesn't have that most important selling point of BGS games.
I don't mind responses from a company on reviews if those responses indicate that they understand the issue that a player is taking with their game. The problem with Bethesda's responses though is that they are incredibly tone-deaf and very clearly show that they either don't understand what the players' issues are or, more likely, that they don't care. It's also incredibly crass when these kinds of responses come from parts of the company that are primarily concerned with PR and it really makes me angry when they can't even be bothered to hide that they are doing nothing more than trying to save face for the company. What I, as a player who spent my hard-earned money on their product, wants in cases like this is a response (probably not directly where most people will never see it unless it goes viral, but on official channels) from leadership on the design/development side of things. From people that actually made the game, who can explain what decisions were made, why they were made, and how (if they even can) intend to fix them.
Their constant justification of that lackluster, flawed, outdated game design doesn't give me much hope for the next Fallout game to be any different. Silly me for thinking that Starfield was going to be BGS' redemption arc.
I just hope they leave Fallout the f alone until a competent studio (Obsidian, Inxile) can pick it up so we may finally forget the sh!t stains known as Fallout 4 and 76 and BGS studio as a whole.
The one thing about the steam reviews that I will never understand is the 500+ hour review with a not recommended rating. If a game isn't good enough for me to recommend I wouldn't put anywhere near that time into it.
I agree that posts would help, I think also being up front, owning mistakes, and explaining how they'll prevent them in the future might help as well. Like, "Hey, we realize that many of you are super frustrated about carrying capacity, we meant for this to be super realistic however we seemed to miss the mark on 'fun.' From now on we will be looking at that closely in our future games so that it's challenging but not a pain point." Or something along those lines. This not only tends to go a long way with customers, it helps companies improve systems (say the next update wiped a whole bunch of people's saves b/c it didn't properly go through QA, so Bethesda creates more structured QA rules for themselves, etc etc), helps them grow, and become better imo. But yeah, from someone who worked CS for many many MANY years, being 'well you're wrong' to a customer never works, even if you'd REALLY like to shove it back at their face b/c all you've been hearing all day is people screaming at you b/c something isn't right, though their CS appears to not be taking calls from what I can see. At most, if CS is reaching out to these sorts of compaints it should be for bugs and bug fixes only ('hey, that bug you hated? it's gone now, please enjoy the game!' sort of thing).
I liked Starfield I didn’t love it and I’m not shocked people were disappointed, I had low expectations because I had already been burned by Fallout 4 but I’m still optimistic because most of my main issues with Starfield were exploration and the world or worlds themselves, the procedural generation hurt the games exploration. However I do feel like the writing was a step up so if they have no procedural generation with Elder scrolls 6 and continue the mostly good writing I think it’ll be fine
I think what really hurt the game is the handcrafted content being so spread out, of which there’s more than their previous games Not the procedural generation But I think the only way they could’ve fixed that was by having only like one star system and spending longer on the game
Yeah, I agree for the most part about all of this. Iron out the menus, fast traveling, repeat locations, and maps… and hey, it is looking much better. Cyberpunk pulled it off, so can starfield. Things like this, though, lower my hope that they are learning their lessons. Here’s hoping.
It actually does make some sense to me to defend the emptiness of some planets by referencing not only that it is procedurally generated but that there does need to be some empty chests to make the treasure chests exciting if you get my meaning.
Besides the bugs I have, the no crew no ramp bug, the main issue I have is the seemingly few number of "facilities." There are some locations I just turn around and leave because what loot there is, is not enough and is the same in the same locations. The small 3 tier little outpost is one. Yes they are randomly generated but it comes from a small sample set. Is it that much work to design changes into layout or loot to one type facility, or to design more type buildings? In addition I spent 500,000 credits building a ship but only got 1,600 from entire ship I deleted in that slot. The return on deleted ship parts and cost of new ones needs to be more equitable for experimentation and building to be more enjoyable. Ship building would be more fun but for the parts expense.
Starfield only has the illusion of choice. Choices are usually bland and binary, and very rarely meaningful in any way, [Skill] or [Trait] dialogue options rarely matter and are merely flavour, the game world is not reactive, and almost all the named NPCs are non killable, often for no reason. The game is incredibly railroaded and your playthrough is practically the same as everyone else's. A massive step back from the amazing reactivity and meaningful choices of New Vegas.
@@Drstrange3000 Sadly haven't played it yet but from what I can tell it is a true RPG where player agency matters. Who knew that was possible?! Not Bethesda apparently. Massively concerning for TES VI
@@nib4626 You are in for a treat if you ever get around to it! It is a shame because Skyrim was one of my first open world games and kind of gave me that sense of freedom. Bethesda didn't seem to grow from there.
@@Drstrange3000 I will do! And yeah Skyrim is an absolute masterpiece, even if it does suffer from being very linear with the quest writing. So atmospheric and immersive
On the other hand I kinda feel where they are coming from, they tried to warn people before release about expectations. Many people probably don’t realise it’s a voluntary change in formula due to it being a new IP. People should probably just enjoy the game for what it is and what it was intended to be. Fallout and elder scrolls give us immersion and detailed crafted environments with limited space, starfield it’s basically just a grinders paradise with infinite exploration and more resource management. In my opinion the game faces this criticism because people were expecting the next big thing just as Skyrim defined a generation this was supposed to be the next one. That being said I don’t think the average Bethesda enthusiast wanted this change up, me included.
Husband to wife: Wife, i need to talk about our relationship, i'm not feeling right about this. You are so emotionally absent. Bethesda Wife be like: AWWW IM SORRY TO HEAR THAT! But, don't like you the cake i baked you yesterday? :) And we had so much fun at the park did we not? = ) You know i will always love you. I'm sure everything will be alright. Lets go shopping tomorrow! A lot of friends like me x )
80 hours in and i deleted it...its repetitive, boring story, feels like 80% of the game is loading. There is literally no immersion compared to Bethesda's older titles.
that's sad... lol all you get on new game plus is your level. you literally lose everything else. that's like doing a 100% run to then delete your game start over and then hack your level to max... absolute waste
@@jordanjames2956which is an opinion I don't get cuz one of my main issues with it is it felt too much like the worst parts of Skyrim- they marketed it the game as a return to form a big real RPG (meaning and expansive lived in world with choice and consequence instead of another action game with light RPG mechanics like Skyrim) from Bethesda something they haven't done since Oblivion or fallout 3. Then the few bits of choice and consequence that they do give you are completely negated by an unsatisfying ending that makes everything you've just done not matter because to end the game you go to another universe where everything's reset with differences so minor why did they even bother. I felt burned on it because they over promised and under delivered which is just not what I was expecting from Bethesda.
@@jordanjames2956 yeah. I intentionally stayed away from any speculations of the game prior to playing: I just wanted it to be whatever it was, play it, discover what it is, and then decide if I liked it. Can’t say, I didn’t have some preconceived ideas because I’ve played fallout 2-4, several elder scrolls games, and all of the expansions that went with those games. So, if you like Bethesda games, there’s probably a lot there to like. At the same time, if you were expecting Skyrim in space, I can definitely understand the disappointment people felt.
@@hodgindaylon You keep your star born powers, you get to improve those powers, new suit (better stats and different look), new ship, and you keep all your knowledge on research. It was a surprise the first time, but I couldn’t “not do it.” And the beginning (when you first show up at constellation) can get wild and weird if you’re lucky. May not be a game for everyone. I get it. But I’m enjoying creating a god of multiverses
These responses just made me lose any faith in Bethesda. I don't care if it's customer support. This is the culture, and the vibe Todd himself has been giving off since launch. They just have their blinders on whenever criticism is brought up. They always have, and that's why we got Starfield the way it is. Stop trying to make excuses for them, and maybe they'll reach the heights they used to.
Another softball from Matty… what a shock. You should be livid, man. This is such bullshit. Elder Scrolls 6 is dead imo if they are using this God awful engine and keeping this God awful mentality. I’m so defeated
100%. NEVER use negative reviews as an opportunity to explain yourself and try and argue, for better or worse. Best you can do until you deliver CONTENT is to acknowledge their opinion and feedback, maybe hold a virtual meeting or stream for people to voice their opinions or to voice your plans (could always post this to socials and subreddits as a mass “we hear you, we have a ballot box for fixes you want, we’ll do our best to deliver and communicate”) and then just fucking deliver it. Going into reviews trying to “convert” and explain yourself will almost always sound argumentative when you can just fix what can be fixed and just acknowledge it and thank them for their feedback.
And the whole “so we can’t justify ourselves and try to convert negative reviews now?” Reeks of “so we can’t joke about anything anymore, huh?” YES DUDE, reviews are subjective (outside of spam). Just say you’re sorry, thank you, if you wish to submit formal feedback for patches here’s a link, talk soon or whatever
I get what you're saying how the devs engaging with the players reviews. But there's a difference in replying to players and then actually telling players that they're playing the game wrong and not understanding it.
Their responses are not common. Telling people they're enjoying their game wrong isn't something most devs do.
I think it has a place to say that but not here
@@kx7500 If an artist has to explain why you should like their painting, or a musician has to explain why you should like their song, then it probably isn't very likable. The same thing applies to video games.
Had a YTer try to tell me that I just didnt play it long enough. I played it 60 hours. I had no fun and only finished the game to "get my money's worth."
The game is shallow, boring, has some of the worst writing in gaming since Mass Effect Andromeda.
I feel like a fool for even buying the game. This is beyond the normal low bar people hold BGS to. @@AbsentQuack
Did you even watch the video? lol
@@AbsentQuack nah, sometimes it takes a particular perspective to appreciate something. Tell me you’ve never played a game and not liked it, and then someone said “just do this” and then you’d liked the game from then on and got it. Nothing inherently wrong with that. I just think it’s cope in the case of starfield
The fact that they compared Starfield to being on the moon is crazy. There are a lot of things I'm fine with doing in real life, but would be bored doing in a game.
They weren't bored on the moon because it's the first time anyone has ever set foot on there. On a video game, gamers have seen all kinds of game and scenarios. So to compare it to the moon landings is irrelevant. We want to be entertained, which is why we are playing this game.
If I had to go through a loading screen every time I went through a door in real life, I would indeed be bored.
@@Iceman-135 And not to mention irl astronauts in space and moon are scientists/ researchers, they would not be bored as they have jobs to do, projects to research on, samples to collect and study. So comparing it to irl moon landings or astronauts in space is decrying their efforts and weak.
Nascar games. Could never get into them just turning left for an hour. But put me in an actual car going 200mph and feeling the roar of the engine and crowd, I'd love it.
Right? I dont run everywhere in irl, and i certainly dont walk in game unless forced
My biggest gripe with the replies on steam is that they DON’T address anything relevant to the review they’re replying to. The steam review will have a criticism about exploration and the dev reply is a copy and pasted reply about something else entirely.
Watch it turn out to be a Chat GPT bot writing these responses.
Of course. Their PR staff is as clueless as the ones who decide to make terrible Crapthesda games.
My gripe would be they bother to respond to negative review but doesn't bother to respond the positive one for some reason.
Exactly. I like the dev responses on Steam reviews when they actually contribute something or feel genuine, but these just feel like PR speak.
this, its like ai is set to auto respond or its someone just spamming copy paste comments and slap a paragraph or two of random response in it just for their own fun cuz they are bored.
Its NOT that they responded, its HOW they responded. They just gaslighted everyone. They literally responded by saying "your opinion is wrong" and this is how. Which is ridiculous.
Yeah I agree. I don't have any problem with the mechanism of developers being able to reply to reviews. But these developers should only be thanking them for their feedback, and explaining why they chose to make the design decisions they did, or pointing reviewers to solutions to make their experience better. Nothing more. No marketing fluff. No arguing over subjective statements like "I found this aspect boring". They should also be replying to an equal amount of positive reviews. If they did all this, I'd feel that this kind of interaction would be pretty healthy! But no, what Bethesda's doing right now feels nothing but pathetic.
Why does people keep overreacting to some nontroversy like this?
slow news week lol @@GHOSTRIDER373737
@@GHOSTRIDER373737because Bethesda needs a change
@@GHOSTRIDER373737 I mean no one in this thread is over reacting, it’s people just discussing what they believe is the right way to respond to reviews
It’s not a damned if you do, damned if you don’t situation. It’s that the responses feel somewhere between tone deaf marketing attempts and chat gpt generated responses.
Like a response from a customer support that doesn’t care about the player base.
All the replies are ai generated and the customer support for Bethesda has a notorious history of not giving a damn and I think people are fed up with it provide great content dont say anything
It’s definitely a damned if you do, damned if you don’t situation
@@XiLock_Alotx 2/11/2027 admitted to the ER for a heart attack, a month later 4/12/2027 heart failure (too many triglycerides in blood)
@@Verhiuwhat
Those replies from Bethesda show nothing but disrespect towards the customers. They were better off not replying at all.
All it did was draw more attention to Bethesda's lack of genuine dialogue towards critique and gamer feedback.
@@AdmiralBison Well. To be completely fair. Lots of points and comments about starfield it’s good old bs, other it’s just question of personal taste. But trying to extinguish dumpster fire by gasoline it’s a really bad idea from all perspective even if developers in right to have there own vision.
@@bubsy3861to be completely fair calling most reviews BS and others personal opinion is a huge BS. Most reviews criticize the horrible loading screens, outdated tech used in game, lack of rpg options which are all valid and objective criticisms. BGS completely missed the point.
@@orbit1894 Horrible loading screens. Yea. That one come in nightmares to HDD users. Beside jokes. Bethesda games it's beside other things it's platform for modding. It's what makes there games relevant. And you are really think that they just shoot a chicken that lay golden eggs by drop off old good creation engine? Well.
And about RPG. It's fair. But Bethesda make that since skyrim and it was no reason expect it to be different that time. Why people buy "action RPG" and think it's gona be an something else at that point? That make it BS in my opinion.
Watch Emil Pagliarulo's Fallout 4 Story dev presentation or former Fallout 76 lead Jeff Gardiner's interview where he pejoratively refers to the player base as "care bears or whatever" because the majority pushed back against PvP mechanics to see how Bethesda truly disrespects their player base.
Who the hell was begging game studios to respond to individual reviews with condescending corporate non-speak? I agree, a developer that listens to their customers does so with action. What they're doing is incredibly petty.
Yeah, Matty said "content is the best response." I agree with you both. If the reviewers say they are bored, the best thing is NOT to say, "no you're wrong," but instead to say "our upcoming patch addresses the following issues in your post, we hope you'll give it consideration!" I'd *like* it if that happened.
I don’t think a response is needed, and you can’t address the issue boredom because it’s personal preference
I think it’s a usual case of marketing teams shitting there pants.
It is pretty common with indie games, but not like this. I've very much appreciated when a dev responds to my negative review, because for me its always been along the lines of "thank you for this feedback, this is something that is important to get right so we are actively working to address your concerns." or "I'm sorry these bugs have caused you issue, here are some solutions we've found for issue A and B, and here is a link to our bug tracker, would you please fill out a bug report so we can investigate immediately"
These are incredibly helpful and make it so it doesn't seem like I'm just yelling into a void. I think all customers appreciate this kind of reply. The defensiveness, tone-deafness, and argumentative stance of BGS's replies are the bad look. No customer wants to be told that their issues are invalid. Sure, some issues people have may be invalid to the devs, because they aren't making a game to cater to all tastes. But in these instances, the best course of action is to not reply, not tell them why they are wrong.
It would be better if the actual devs responded but at the same time what would the best response be? Probably something like 'sorry you feel that way, we will try and improve the game in the future' which frankly at that point don't say anything just DO.
Larian with Baldur's gate 3 are such a good example with this lmao. Yesterday they added in so much based on what people wanted. It's kinda funny how much they have outshined bethesda.
"Blaming your audience for your poor product/sales". I have no idea why companies nowadays think this is/will be a successful strategy, but so far it has shown no chance at being a successful strategy.
Really? That's what you get out of that response? Are people really that easily offended?
Starfield actually is Bethesda's best sold game. Do bad it was mid.
@@GHOSTRIDER373737I’m not offended or care, but if you told me you like fries and I say no you don’t, your going to look at me funny 😂
@toshtao1 yes, yes it was, hype is a hell of a seller
@@GHOSTRIDER373737 why is it when anyone says anything on the internet these days they're always offended or a snowflake? are people that easily brain broken that they only think in buzzwords?
Bethesda: We generate our responses the same way we generated our game.
Procedurally generated responses
@markspencer9165 and people tried to convinces that this would be GOTY😂😂😂
Hey, at least it still feels like we're in game. Talk about immersion.
Hahahahahahaha well said!
@@daizenmarcurioth3y still are😂
Th3y just whisper instead of shout it now bc th3y know th3y fools
is anybody really surprised, remember this gem from bethesda PR
"we are sorry you're not happy with the bag, the bag shown in the promotional material was a prototype and was too expensive to make, we are not planning to do anything about it"
Bethesda using chatGPT to gaslight players into thinking the players are wrong lol
bethesda devs are just Clowns.
Lol
Yah honestly I thought I was bored with the exploration, but Bethesda told me I’m not bored so now I’m not bored
Reminder that in Fallout 3 you had to go through 3 loading screens (plus hitting the intercom) if you wanted to live in Tenpenny Tower. This was in 2008, so they've made little to no progress regarding that in 15 years :)
The cities have more locations with no doors. That's how I know you're lying.
its a Series S limitation issue..
Its not seriesS issue, Cyberpunk runs on seriesS and it doesnt have million loading screens for every interior transition , there was a mod for Skyrim called "open cities" that made you not need to load into whiterun, its their fucking engine issue , same reason they don't have vehicles on plantes , it can be made but probably breaks a ton of things. They keep getting upstaged big time by other developers and it has compounded for years so now its really apparent.
It's text book gaslighting.
Customer - "I don't like it"
Bethesda - "You do because we designed it like that"
This is not a good sign for the future of Beth games. None of what they say justifies the copty and paste locations, empty bland and unmemorable environments, clearly cut features, dead NPC's and companions, etc. It's an outdated tech demo.
Customer: "Starfield doesnt perform well on my 4090, 32gb of ram, and an i9..."
Bethesda: "Better upgrade your machine then..."
The worst thing customer service can do is tell the customer that their complaints and feedback are wrong. The full quote "The Customer is always right. . . IN MATTERS OF TASTE." You don't tell a customer what they do or do not want. if the customer didn't like their experience, then you don't tell them they are wrong. You fix the problem or move on. Maybe the game is for them, maybe its not, but you do not tell the customer that they are wrong about what they feel or want.
Totally! I find it insane that other supports and game industry people chime in saying "its normal". I dont know any other kind of support that does this? It's not "damned if you do damned if you dont" because, no its not the support that players wants to hear from. Its from the devs, the support team should just convey, if they start seeing a common theme of complaints, to the devs. Just like Matty says about space travel feels like a interactive loading screen. Of course the customer CAN be wrong and misinterpret things, but this is a game, a really subjective experience! And if its a recurring reaction across the board then you should start looking into it rather than blame the customer.
Let's be real here. This game had a FAR TOO LONG development cycle for what they released at launch. It is in fact, wide as the ocean and deep as a puddle. Bethesda has all the resources and money needed to deliver, but instead they got lazy and tried to capitalize on "skyrim in space" using a horribly outdated formula.
Facts
and then wasted 6 months on pronouns so it can be woke Skyrim in space!!
There isn't outdated formulas in gaming. People praise AC returning to the first one, many people like retro games, specially due to now a days platform games are kind of dead on the high market... What are the new formulas? kingdom come deliverance is based on the Bethasda model of content and the witcher 3 too.
There's not many new rpg on market for a really long time, even Outer Worlds was on the exact same model and people praised a lot, besides being really, really inferior to Starfield in general gameplay.
This isn't Skyrim in space because Skyrim has infinitely more to do I'm terms of moment to moment gameplay without loading screens.
Bethesda's excuse is "well space is like that so it's realistic."
Sure. But there's nothing about getting shot several times and recovering immediately or using all the Starborn abilities you get or any number of other things, so that isn't really an excuse for making a game that just isn't fun to play and chalking it up to "realism"
@@UntilChill not at all, Skyrim and Fallout 4 had way longer loading screens, fallout 4 had 20 secs loading, their impact was way more relevant and the structure inside cities is the same. Whiterun has way more loading doors inside a cell than Neon
If there's one thing Starfield has never made me feel, it's "overwhelmed." 🙄
Left me very much underwhelmed 😐
😂😂😂
@@carltew6883I swear 😂.
overwhelmed with load times?
Overwhelmed by a sense of meaninglessness.
personally for me starfields gameplay loop loses what I love about bethesda games, some of my favorite memories in gaming are walking off into a random direction in skyrim and finding a dwarven city underground, and FO3 wandering over to tempanny tower and just seeing what I can find. enviormental storytelling has always been a highlight in their games and its just not there with starfield when locations are copy and pasted.
What's crazy is you actually can stumble upon a lot of really cool stuff like the dwarven ruins in Starfield. You just have to travel to the specific planets/locations to find them. The randomly generated stuff peppered in is really only there to keep you busy. The main issue with Starfield is the game is just too big for its own good. Many of these locations and planets you have to load your way there, so it doesnt feel like you "stumbled" upon something, rather you just hit a button and got there. That is a critique i think is valid with Starfield. However, I think if you take time to explore, you see the same type of cool locations as you do in Fallout and the Elder Scrolls, it just takes longer and is more difficult to find them.
@@DumbDare You might be right. Yesterday evening I booted Starfield again up after over a month and I just wanted to go out into the higher level systems and explore a bit "maybe I´ll find something different then these copy-pasted outposts" and voila: I found a huge laboratory that actually had it´s own name like it wasn´t the random "military outpost" thing. I don´t know if this is supposed to be a part of a quest but I can´t really remember seeing / reading anything about this one. It has to be a unique part of the exploration. This encouraged me to sink again into Starfield. And tbh I have high hopes for the shattered space DLC to turn the tables a bit because in the end I really enjojy Starfield.
@@DumbDarewould have been a much better game without the hundreds of copy paste planets.
Exactly
@DumbDare I haven't found anything on the scale of a dwarve ruin or a vault. All the locations I've come across are shown on my scanner so I don't feel like I come across it. The only thing close to Dwarf ruins I've found is those temples, but they're just one room and not very complex.
Whoever said, "If this game isn't a 9/10 it's going to be a serious problem" was right on the money.
Eh, were it a 9/10 it’d still be a problem for them to be arguing in the steam replies
Not even a 3/10. Baldur's Gate 3, Elden Ring and Cyberpunk blow it out of the water. Game is outdated, badly written trash.
For me, the most important thing is the trajectory. It feels that BGS is making worse games. It feels like they are not truly listening to feedback. Their response to Steam Reviews makes it feel like they are refusing to accept feedback and insisting that everything is perfect.
It's fairly glaring when you have Larian Studios taking the exact opposite approach. It highlights that it doesn't have to be like this.
This^^ especially considering how they were marketing starfield, comparing it to Oblivion and saying it was going to be a big return to form getting everyone excited that Bethesda was going to start making real RPGs again instead of action games with light RPG mechanics- something they haven't done since Oblivion or fallout 3 🤦 not a great look
Yep. This is the big problem
They seem to be oblivious to criticism.
I have seen how Josh Sawyer of Obsidian Entertainment openly talks about what went wrong in his Pillars 1 and what changes were made in Pillars of Eternity 2.
Whenever Todd speaks in public it is mostly PR. Never publicly addressing criticisms from the community. That approach is also apparent during development.
In Starfield l, I do feel they put in some effort to stop the dumbing down of mechanics compared to Fallout 4 by adding Skills, Traits, In Dialogue Skill checks and Factions with decent writing in their quests. But the implementation of all of these fell short of what a true RPG is. Again internally they don’t seem to critique themselves enough.
This is a huge issue. As long as Todd works like a dictator with no one questioning him, this culture won’t change.
Exactly.
Correct me if I'm wrong but I have the impression when a customer criticizes a product of a North American company they often see that as an attack instead of positive input to make that certain product better in the future.
E.g. In the very beginning when Larian Studios launched the first part of Baldur's Gate 3 in early access they were criticized for certain aspects of the game that didn't work at all. Larian's response was like: "Thanks for the feedback, there are indeed some parts which need improvement, our team is aware of the problems and they're working hard to get it fixed for the next update. Don't hesitate to inform us if other issues occur".
Ps: Larian is a Belgian (European) studio, just like CD Project Red (Poland) and Remedy (Finland), just to name a few.
@@wardvandecotte9253 Depends in the culture of the studio to be honest.
The community culture has to come from the top.
There are studios like Obsidian entertainment that are very community focused.
But yea larger studios are Terrible at this.
@@wardvandecotte9253 to be fair a lot of the criticism was rightly levied at them for how they funded the game and choosing to launch in early access at all. Crowdfunding and early access are things that are generally seen as a way for indie devs to make up the difference in resources that a AAA studio or a studio with AAA backing would have. So when one of those goes this route it's seen as either a lack of faith in the product or a shameful cash grab.
You dont always make great games, games are art and sometimes what you make isnt what players wanted. The most important step is to LEARN from these mistakes so your next game is better, and Bethesda going "no our game is good you dont get it" proves ES6 will not meet expectations for most people similarly to starfield
Yup.
I like the way they stick to they ideals even though peoples don't like it. Not healthy for a company, but I like it. This just means they you do whatever they want in they games, being it for good or for bad.
Their response is like this
Customer: "Hi Nikedas, the shoe I bought from you seems to have a flaw, the flap is misaligned and is digging on my skin when I go walk my dog, when I get home, the skin is red and blisters are forming."
Response:
"We made our shoes with blah blah blah blah. Finest materials blah blah blah blah. Designed by top notch blah blah
Have you considered walking less? Cars are a popular way to travel in the 20th century, perhaps you could try that?"
"You don't get to tell me how my food tastes." That's the best description of what Bethesda is trying to do in the whole video! Of course Bethesda would answer that charge, with more than just a little condescension, by explaining very carefully how you just aren't tasting your food the correct way. It isn't that Bethesda is missing the point. It's that Bethesda doesn't care about it enough to take the criticism for what it is. Steam reviews are just a tier 2 sales channel for them.
FR I love that line
I wouldn’t be surprised if it’s just one dude at Bethesda.
All the review replies have been from like 2 different customer service people.
@@kiteofdark Are you implying that Bethesda would hire more than those two for customer service?
@kiteofdark so...wtf is the difference they still are showcasing the company, stop with the damage control
You're high on copium
@@aloyofnora3224 holy shit you people. i was making a factual observation. i fucking hate bethesda
I think it’s not a good look for them tbh. The way they responding to some seems wild haha. If they listened to complaints and ways to improve the game and added it then i think thatd be good
The response should be nothing more than "we really appreciate the feedback" or if they update the game to resolve someone's complaint, then highlight that in a response. But what Bethesda is doing is responding by challenging the person's opinions as being wrong, which is completely insane damage control which is only causing more damage.
The loading screen response is so weird to me. I don’t mind most of the loading screens. I have a problem with the loading screens to enter a single room or when flying to a star station how I have to fast travel just to move forward 2000 meters only to get a docking animation so I can get another loading screen to enter the building.
The entire game is either loading screens or menus. When I get a quest from an NPC, I have to go to the map to fast travel to my ship, and then open the map again to hyperjump to the quest location. It's endless. Loading screen and menu after loading screen and menu.
The game has absolutely zero fluidity. whether it’s a loading screen, movement, or an animation. It’s a very draining experience after a while.
Bethesda needs to take a lesson from CDPR. Shut the trap and go heads down on the content and patches.
I mean yeah, while cyberpunk had a very rocky start, CDPR have stayed the course, released fixes, patches, updates. Same with Baldurs gate 3, big patches, updates, even extras. Whereas Starfield, virtually nothing, Cities skylines 2, virtually nothing too, what is going on here?
This "the games fine, it is you" logic is baffling???
There was a general consensus early on that starfield looked a bit off, we discussed it months ago, that something wasnt quite right, the way they were showing it to us, felt "ocd structured" to omit very important stuff. Bit like the steam deck kinda "ocd you see what we tell you" mentality, but it didnt really work then and hasnt worked now. The game is okay, but its divergent from the quality I have come to expect form Bethesda, i loved Skryim and Fallout 3/4/Vegas.
So how did they get it so wrong this time?
Im actually worried for TESVI now , the only reason Bethesda improved their shooting mechanics was because Zenimax had ID software and Machine games make it for them , while Bethesda's job of making RPG elements got dumbed down significantly, now they really dumbed down exploration/unique locations with generated filler and story is awful again. Theyll need equivalent of what ID and Machine did for revamping their gunplay to help out with next TES swordplay , since skyrim came out we had grown used to much more impressive combat from likes of Fromsoft games,DragonsDogma , Kingdom Come, one of the reasons i dont replay Skyrim is that floaty swordplay is just too janky for me now after those games.
It's cringe. The game deserves criticism. The devs reacting so strangely to it is SUPER cringe.
No Todd Howard game deserves criticism. They weren’t playing the game right and you need at least 300 hours play time and a active gamepass subscription with a new Xbox series X or your opinion doesn’t count.
makes you wonder about all those positive reviews...
There's people out there who enjoy it, though I legitimately wonder how personally it was extremely disappointing to me. Sane ones can admit the criticisms are fair but for them it wasn't important or didn't put them off of enjoying it. Delusional fanboys act like the game is perfect and must be protected from the haters.
Makes you wonder about all the negative ones. I've played it, I still will, and it will keep me hooked far better than even Skyrim.
Starfield is the weirdest game ive played..loved the first 10 hours or so..I thought the game was decent 20+ hours in then 40+ hours in i thought the game was trash lol
About 60 hours total, I don't see myself going back again.
When fallout 4 launched I loved the game but later during my playthrough I realised the shortcomings the game had compared to the RPG elements of New Vegas. That being said I still really enjoyed the game for what is was..exploring was fun, crafting system was great, great radio (just like all fallout games) the settlement building was enjoyable, I liked alot of tbe side quests too. My first playthrough was about 120 hours! I have replayed the game about 4 times now.
That's almost exactly my experience with FO4 and Starfield as well. I was enjoying Starfield at first, but it gets boring. The side quests get boring and the exploration isn't the same.
Fo4 was disappointing as well and has shortcomings like you say, but it has some great exploration and the sidequests. I've racked up a lot of hours on it.
My experience is exactly the opposite. I almost thought that I had wasted my money in the first 30 hours, but I have absolutely been loving it since. I would properly even put in on a top 15 list of games that I have played
Yep, FO4 had some shortcomings especially when it came to the writing, but the game was and still is genuinely fun, especially on survival mode.
i finished starfield and thought it was okay, but it was easily the worst bethesda game ive played. fallout 4 was their worst i'd played before this but that was more so because their others are so good as opposed to fallout 4 being bad, fo4 just has some flaws but at its core it has the elemetns of a bgs game that i love, i replay it every few years, i've also played it 4 times. Starfield i thought was fine but i cant see myself replaying it which is a first for a bethesda game. It's just boring and the world isnt interesting
FO4 has flaws and shortcomings for sure but.... I'd rather play FO4 than Starfield lolol.
Larian should make a “How to make your customers happy” course for other game devs.
I see people learn nothing from CDPR and Cyberpunk, you guys are pathetic.
Starfield was so bad it got me to sell my Series X. Literally nothing of value was lost.
This reminds me of the “dont like it? dont buy it” response from Dice when Battlefield V dropped
I don't think people (for those that actually care about something like this) are calling out Bethesda responding to critical feedback about Starfield. It's HOW Bethesda did it in this case which in a nutshell constitutes to "No you're wrong, Starfield is great." , that second excerpt is a testament to that.
The problem with the responses to negative reviews is they all take a kind of argumentative stance. They are replying, posting corporate marketing points on the correct way to enjoy the game, instead of taking to heart the things players are unhappy about. That's the bad look. Indie devs have for a long time responded to negative reviews, but not like this. Usually the responses aren't cut and paste directly from the marketing department, but instead a custom response thanking them for their feedback and plans to address the issue if possible, or an explanation of why something may not be possible but that it will continue to be looked into. If a negative review is about bugs, an invite to submit a bug report will be there, or else actual solutions for bugs will be provided. I've seen so many great responses to negative reviews on Steam by smaller developers, who don't have the budget for a massive customer service department like Bethesda does. That they get this so wrong, and don't understand why they are wrong, does not fill me with confidence going forward.
They should've stayed quiet and worked hard at fixing it like NMS did. Take the "L" and address concerns with actions (patches/updates).
Lol. Starfield is certainly the conversation nowadays. But golly, I wish the discussions surrounding it were different.
Golly huh ,👍💩
@@pauliegportugueseguy7155 nah people are tired of woke trash and the bare minimum is only going to get you so far.
@@hodgindaylonGet your head out of the gutter. People aren’t complaining because the game is ‘woke’. If they were, then everyone would be hating Baldurs Gate III. In reality, people are hating on Starfield because of its poor exploration, glitches, loading screens etc.
Toxic positivity with these developers is quite literally destroying the gaming industry at the moment, this game has honestly killed all my hype for the Elder Scrolls 6.
Im losing more and more respect for them as the years go by
"no one gets to tell me how my food tastes" I've never heard that before and I'll use it for the rest of my life from now on
“Don’t yuck my yum”
“Don’t piss in my cereal”
Bethesda's responses are written by Chat GPT.
I just watch an interview of Todd Howard saying that the relative flop of some game, was it Redgaurd? was a great learning experience for Bethesda as a studio, since they learned how to better engage with the community and work on iterative feedback and improvement. It's just funny to me that this same studio is now almost trolling fans and customers by writing meme-ish responses to genuine criticism. 'That's not boring' is genuinely funny. Like ok? Agree to disagree. If someone feels bored, they feel bored, they are telling you they are and why feel that way. They have no reason to lie, they bought and played your game. The least you can do is respect them and take the constructive criticism.
I got burned out on this game so fast. Matty do you still play Starfield?
I will never forgive BGS. After waiting for years, upon false promises, they provide a terrible experience. Then, to add insult to injury, they lay into their fan base for being critical. Shockingly bad behaviour.
"When the astronauts went to the moon, there was nothing there. They certainly weren't bored." Why tf would they compare a videogame to real life.
Bc their employees are 26 years old liberal college graduates completely out of touch with reality.
No astronauts went to the moon. Not in the 60s anyway
@@Cosmic-WandererJuly 1969 was still in the '60s- they even left flags with reflective tape up there so people could spot them from their home telescopes to prove they went 🤦
@@FoldUpJohn and yet nobody has spotted them because they arent there.
@@Cosmic-Wanderer thousands of people have over the years 😂
“…and they certainly weren’t bored.” 😂
The astronauts didn’t get to the moon via loading screen. Also, they were on the actual moon! 😂
The responses are AI. No one at Bethesda cares what we think lol. If Bethesda made a few changes, ie: make space travel more interactive. Let us fly planet to planet in a solar system. Also add random incidents while on a planet. While exploring come across a hostage stand off, or UC vs Spacer foot battle. Any number of things could be worked into exploration on the ground or in space imo.
Everything your asking for them to add is very technically demanding for the engine of the game but I get what your saying
Idk man yea the planet to planet stuff would be really demanding sure but he has a point about the on foot random encounters thing you do experience them on a rare occasion but they are few and far between we just need more density not in all aspects but it feels barebones in too many areas we need more creativity
I don't think there's any way for Bethesda to implement what you want into an update for Starfield, but if they could I would be impressed.
I went back and restarted Fallout 4 after tapping out on Starfield and was immediately struck with how "rich" Fallout 4 is compared to Starfield. As far as I can see, once you buy or build a good ship and maybe get some mining going at an outpost there's no reason to ever revisit it. Even the main questline is basically just a fairly shallow setup for New Game Plus. I enjoyed it while I was playing it but I can't really imagine going back to it without massive changes
Fallout 4 was not a 'great' game but at least it had all the beloved Bethesda ingredients: A beautiful open adventurous world to discover.
It's so funny how people hyped this game to be GOTY before release. Some even Game of the Decade. My, how the mighty have fallen. Bethesda seriously needs new leadership. But hey, I guess they made their money though, and that's all that will matter to the studio.
72 yr old .This as close I’m gonna get to the stars.Totally ok with me.🕺🏿👍🏿😊 I was young when Sputnik got launched
When dealing with customers or consumers, all you have to say is..
We’re sorry you had a bad experience. Your opinions are highly valued to us. We will strive to do and be better..
That’s it.
Anytime you argue with the customer, it’s never good.
Haha low key didn’t know how curious I was to hear your take on this, until I saw the title of this post pop up)
I would like to think most people will get bored after about 50 hours. It’s not the expansive free roam rpg that they advertised.
The astronauts who went to the moon were AT WORK! They were just glad to be ALIVE! They had just completed one of the most dangerous science missions in human history! WE are playing a GAME!
Enough of this ex-wife style passive aggression, Bethesda!
I can never understand the hate people have towards each other for simply having a differing opinion. Especially when it’s over something so inconsequential as video games.
Like, Starfield isn’t my thing. It simply didn’t click for me. But I don’t get mad when I hear that someone else liked it - more power to them! Them liking it doesn’t affect me in the slightest.
It's just sadly how the internet is nowadays. Nice pfp btw
I love how if you don’t like it then you aren’t good enough at the game. lol, some people are gluttons for punishment. I don’t waste my time on something bad you can’t get that time back, it’s better to play a game that makes you feel good and that you enjoy like Hogwarts Legacy.
@charlieb308 These are Steam reviews though, you have to have purchased the game to leave a review.
@charlieb308gee that must be some dedication from PlayStation fanboys, to buy a whole ass gaming PC and play dozens of hours of a game only to leave a negative review on steam..
It's getting wayyy out of hand.
I've read the most racist and homophobic things on Steam.
Corporation: no actually, you are wrong.
Well you see the game was designed to have boring exploration. THIS CHANGES EVERYTHING 10/10
Bethesda is like a newly proud parent with an ugly baby, everyone sees the baby and knows it’s ugly but Bethesda is like “isn’t little sammy the cutest in the world” you agree to appease Bethesda because if you disagree you get slammed for calling a spade a spade or a ugly baby ugly!! Can’t win here!! 😂😂
"You can mine, you can loot, you can fly, you can shoot! - ToddAIbot
When it comes to player counts I definitely never bandwagon whatever the outlets are pushing out. But I do think starfield is losing people a bit faster than expected. Like in my personal bubble I and about 7 people I know were actively excited and played the game at release and or early access, but none of us are playing the game anymore. It’s like most of us hit the 80-100 hour mark and we’re pretty tapped out on things we wanted to do. After a couple of days of not playing it became really hard to get back into playing regularly and that’s what I have seeing and hearing as well.
2:30 the audacity to compare one of the most monumental steps humanity has ever accomplished to a video game. Like... dude.
Bethesda is as dead as Bioware.
wait.... SKYRIM has more concurrent players than Starfield???? Oh that's just saaaaad.
Bro i'm dying with laughter at 2:35. How can you compare the experience actually landing on the freaking moon (that is empty) as a real person, vs landing on a empty planet in a videogame?
This is like saying that, if i would land on the moon in starfield and say its boring, a starfield customer support could reply: Yea but when real people landed on the moon? they had fun so you should too lol!
Felt very passive aggressive the way they replied to mine. Kinda sad ngl
Love the mini Christmas tree 🎄
Doesn't matter if bethesda support team sucks. They still represent Bethesda.
Bethesda needs to fix their shit
As much as I love Skyrim and Fallout 4, these worthless apologies from Bethesda are downright unacceptable, laughable even.
Why can't game companies just accept disappointment from the fanbase and make a better product by learning from that same exact disappointment?
Indeed you're 100% right. Be careful not to generalize as there are companies who does things the right way for example Larian Studios. The community asked for better endings in BG3 and they delivered with a 30 GB patch this week. In fact it's a free DLC. Remedy and FromSoftware are also thrustworthy companies.
The issue is not the fact they responded, it's HOW they responded. The responses gave the impression that the negative reviews are wrong, that the game is perfectly fine as-is thank you very much, that players aren't playing it right, or are somehow not getting the point. That's why it's a bad look.
I'm still shocked you thought Starfield's writing was Bethesda's best. The main quest is "par" and faction quest did not meet expectations except maybe UC/Crimson Fleet questline that honestly dropped the ball near the end.
Starfield isn't trash, it's just a very underwhelming experience....but still a unique experience within itself.
I would not describe it as underwhelming, but as paradox. Its awesome and disappointing at the same time xD
@enigma9331 there is that, but I don't find it awesome though lol
"Wide as an ocean, deep as a puddle"
Here's the thing: BGS games have never been about great moment-to-moment gameplay. They've always been about immersive custom crafted game worlds; which means that Starfield, by its own design, doesn't have that most important selling point of BGS games.
The no sodium starfield reddit shriek like a vampire put to sunlight at the mention of "mile wide, inch deep"
I don't mind responses from a company on reviews if those responses indicate that they understand the issue that a player is taking with their game. The problem with Bethesda's responses though is that they are incredibly tone-deaf and very clearly show that they either don't understand what the players' issues are or, more likely, that they don't care. It's also incredibly crass when these kinds of responses come from parts of the company that are primarily concerned with PR and it really makes me angry when they can't even be bothered to hide that they are doing nothing more than trying to save face for the company. What I, as a player who spent my hard-earned money on their product, wants in cases like this is a response (probably not directly where most people will never see it unless it goes viral, but on official channels) from leadership on the design/development side of things. From people that actually made the game, who can explain what decisions were made, why they were made, and how (if they even can) intend to fix them.
Their constant justification of that lackluster, flawed, outdated game design doesn't give me much hope for the next Fallout game to be any different. Silly me for thinking that Starfield was going to be BGS' redemption arc.
I just hope they leave Fallout the f alone until a competent studio (Obsidian, Inxile) can pick it up so we may finally forget the sh!t stains known as Fallout 4 and 76 and BGS studio as a whole.
3:00 This third one feels like it was written by AI.
The one thing about the steam reviews that I will never understand is the 500+ hour review with a not recommended rating.
If a game isn't good enough for me to recommend I wouldn't put anywhere near that time into it.
I agree that posts would help, I think also being up front, owning mistakes, and explaining how they'll prevent them in the future might help as well. Like, "Hey, we realize that many of you are super frustrated about carrying capacity, we meant for this to be super realistic however we seemed to miss the mark on 'fun.' From now on we will be looking at that closely in our future games so that it's challenging but not a pain point." Or something along those lines. This not only tends to go a long way with customers, it helps companies improve systems (say the next update wiped a whole bunch of people's saves b/c it didn't properly go through QA, so Bethesda creates more structured QA rules for themselves, etc etc), helps them grow, and become better imo.
But yeah, from someone who worked CS for many many MANY years, being 'well you're wrong' to a customer never works, even if you'd REALLY like to shove it back at their face b/c all you've been hearing all day is people screaming at you b/c something isn't right, though their CS appears to not be taking calls from what I can see. At most, if CS is reaching out to these sorts of compaints it should be for bugs and bug fixes only ('hey, that bug you hated? it's gone now, please enjoy the game!' sort of thing).
Youll find things that you didnt even know were possible! Like uninstalling the game !
I liked Starfield I didn’t love it and I’m not shocked people were disappointed, I had low expectations because I had already been burned by Fallout 4 but I’m still optimistic because most of my main issues with Starfield were exploration and the world or worlds themselves, the procedural generation hurt the games exploration. However I do feel like the writing was a step up so if they have no procedural generation with Elder scrolls 6 and continue the mostly good writing I think it’ll be fine
I think what really hurt the game is the handcrafted content being so spread out, of which there’s more than their previous games
Not the procedural generation
But I think the only way they could’ve fixed that was by having only like one star system and spending longer on the game
Yeah, I agree for the most part about all of this. Iron out the menus, fast traveling, repeat locations, and maps… and hey, it is looking much better. Cyberpunk pulled it off, so can starfield. Things like this, though, lower my hope that they are learning their lessons. Here’s hoping.
It actually does make some sense to me to defend the emptiness of some planets by referencing not only that it is procedurally generated but that there does need to be some empty chests to make the treasure chests exciting if you get my meaning.
Bring back Oblivion
It never went anywhere. Playing in 4k 60 right now and it's great.
Besides the bugs I have, the no crew no ramp bug, the main issue I have is the seemingly few number of "facilities." There are some locations I just turn around and leave because what loot there is, is not enough and is the same in the same locations. The small 3 tier little outpost is one. Yes they are randomly generated but it comes from a small sample set. Is it that much work to design changes into layout or loot to one type facility, or to design more type buildings? In addition I spent 500,000 credits building a ship but only got 1,600 from entire ship I deleted in that slot. The return on deleted ship parts and cost of new ones needs to be more equitable for experimentation and building to be more enjoyable. Ship building would be more fun but for the parts expense.
Starfield only has the illusion of choice. Choices are usually bland and binary, and very rarely meaningful in any way, [Skill] or [Trait] dialogue options rarely matter and are merely flavour, the game world is not reactive, and almost all the named NPCs are non killable, often for no reason. The game is incredibly railroaded and your playthrough is practically the same as everyone else's. A massive step back from the amazing reactivity and meaningful choices of New Vegas.
It is such a contrast playing a game like Baldur's Gate 3, constantly saying, "Wait, I can do that!?"
@@Drstrange3000 Sadly haven't played it yet but from what I can tell it is a true RPG where player agency matters. Who knew that was possible?! Not Bethesda apparently. Massively concerning for TES VI
@@nib4626 You are in for a treat if you ever get around to it! It is a shame because Skyrim was one of my first open world games and kind of gave me that sense of freedom. Bethesda didn't seem to grow from there.
@@Drstrange3000 I will do! And yeah Skyrim is an absolute masterpiece, even if it does suffer from being very linear with the quest writing. So atmospheric and immersive
Addressing reviews is good, responding to reviews with “you should be having more fun” instead of “we’re working on it” isn’t.
The game is trash, point blank period
Honeymoon phase had people begging for it 2 get better lol
This game has literally *no* redeeming qualities.
Truth. It didn't even make it to 2nd round of players voice at TGA.
True. One of the biggest disappointments ever
Saying its trash is unfair, but its cetainly nothing like the quality of games like skyirm, fallout 3 or even fallout 4. Especially in 2023.
After all the dickriding the fanboys and influencers gave this painfully mid game
I've gone from apathetic to legitimately enjoying its failure
Kindred spirit. Spirit animal. We are one.😂❤
You have to read the positive reviews they are hilarious, most are saying the game is horrible.
On the other hand I kinda feel where they are coming from, they tried to warn people before release about expectations. Many people probably don’t realise it’s a voluntary change in formula due to it being a new IP. People should probably just enjoy the game for what it is and what it was intended to be. Fallout and elder scrolls give us immersion and detailed crafted environments with limited space, starfield it’s basically just a grinders paradise with infinite exploration and more resource management.
In my opinion the game faces this criticism because people were expecting the next big thing just as Skyrim defined a generation this was supposed to be the next one.
That being said I don’t think the average Bethesda enthusiast wanted this change up, me included.
Even Star Citizen does barren worlds better
Husband to wife: Wife, i need to talk about our relationship, i'm not feeling right about this. You are so emotionally absent.
Bethesda Wife be like: AWWW IM SORRY TO HEAR THAT! But, don't like you the cake i baked you yesterday? :) And we had so much fun at the park did we not? = ) You know i will always love you.
I'm sure everything will be alright. Lets go shopping tomorrow! A lot of friends like me x )
All I can say is that this is the first BGS game I played once and forgot about it.
Matty,im happy to be here and cap and damage control as much for xbox as i possibly can😮
80 hours in and i deleted it...its repetitive, boring story, feels like 80% of the game is loading. There is literally no immersion compared to Bethesda's older titles.
"A thing that was inside me" AYO pause Matty
I’ve been known to have pause worthy moments on Defining Duke a lil too often 🤣🤣
@@MrMattyPlays oh I know I be hearing them. COG isn't here figured I'd step in.
@MrMattyPlays, What do you think of the recent reveal of the "new" Vampire The Masquerade Bloodlines 2?
Personally I’ve got about 300 hours in and I’m on NG+4.
Not everyone likes it, but I do, and I can’t wait to see the expansions and the mods.
Same. I feel like part of why some people dislike it so much is that they wanted it to feel like skyrim and it does not.
that's sad... lol all you get on new game plus is your level. you literally lose everything else. that's like doing a 100% run to then delete your game start over and then hack your level to max... absolute waste
@@jordanjames2956which is an opinion I don't get cuz one of my main issues with it is it felt too much like the worst parts of Skyrim- they marketed it the game as a return to form a big real RPG (meaning and expansive lived in world with choice and consequence instead of another action game with light RPG mechanics like Skyrim) from Bethesda something they haven't done since Oblivion or fallout 3. Then the few bits of choice and consequence that they do give you are completely negated by an unsatisfying ending that makes everything you've just done not matter because to end the game you go to another universe where everything's reset with differences so minor why did they even bother. I felt burned on it because they over promised and under delivered which is just not what I was expecting from Bethesda.
@@jordanjames2956 yeah. I intentionally stayed away from any speculations of the game prior to playing: I just wanted it to be whatever it was, play it, discover what it is, and then decide if I liked it.
Can’t say, I didn’t have some preconceived ideas because I’ve played fallout 2-4, several elder scrolls games, and all of the expansions that went with those games. So, if you like Bethesda games, there’s probably a lot there to like. At the same time, if you were expecting Skyrim in space, I can definitely understand the disappointment people felt.
@@hodgindaylon You keep your star born powers, you get to improve those powers, new suit (better stats and different look), new ship, and you keep all your knowledge on research.
It was a surprise the first time, but I couldn’t “not do it.” And the beginning (when you first show up at constellation) can get wild and weird if you’re lucky.
May not be a game for everyone. I get it. But I’m enjoying creating a god of multiverses
These responses just made me lose any faith in Bethesda. I don't care if it's customer support. This is the culture, and the vibe Todd himself has been giving off since launch. They just have their blinders on whenever criticism is brought up. They always have, and that's why we got Starfield the way it is. Stop trying to make excuses for them, and maybe they'll reach the heights they used to.
After the glisten of the honeymoon phase fades I am glad to see more people with similar feelings, some took longer than others.
Another softball from Matty… what a shock. You should be livid, man. This is such bullshit. Elder Scrolls 6 is dead imo if they are using this God awful engine and keeping this God awful mentality. I’m so defeated
100%. NEVER use negative reviews as an opportunity to explain yourself and try and argue, for better or worse. Best you can do until you deliver CONTENT is to acknowledge their opinion and feedback, maybe hold a virtual meeting or stream for people to voice their opinions or to voice your plans (could always post this to socials and subreddits as a mass “we hear you, we have a ballot box for fixes you want, we’ll do our best to deliver and communicate”) and then just fucking deliver it. Going into reviews trying to “convert” and explain yourself will almost always sound argumentative when you can just fix what can be fixed and just acknowledge it and thank them for their feedback.
And the whole “so we can’t justify ourselves and try to convert negative reviews now?” Reeks of “so we can’t joke about anything anymore, huh?” YES DUDE, reviews are subjective (outside of spam). Just say you’re sorry, thank you, if you wish to submit formal feedback for patches here’s a link, talk soon or whatever
Sorry to break it to you Bethesda but going to the moon in a video game and going to the moon in real life are not the same thing
I love playing this game and for me that what matter.
I get what you're saying how the devs engaging with the players reviews. But there's a difference in replying to players and then actually telling players that they're playing the game wrong and not understanding it.