Watch Out For This Common eBay Scam (Sellers Beware)
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- Опубліковано 12 лис 2023
- I hate eBay scams and this one was very annoying to deal with. If you're a new eBay seller you're going to want to know about this eBay scam!
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Have you been scammed on eBay? What happened?
as a buyer I've been sold things from "location Melbourne" and it's been drop shipped from china with tracking to prove it, taking weeks to arrive (bought local due to needing it sooner) when if it was in Melbourne would likely arrive next day due to 20km away). also i bought a game disc that was an exact example of what you had in this episode, the disc the seller photographed looked good in photo (chose this seller due to the photo) but it was scratched on arrival, and had been packed with care, so didn't get scratched in transit, i didn't put a claim in as the xbox wasn't working yet, but the seller just ignored my message which i thought was a bit poor. As a seller also, I'd like to see more videos showing how to protect yourself from scammy buyers, and scenarios to avoid(is it risky sending overseas for eg?)
Matt the exact same thing happened to me a day or two ago...
Also a PS2 game... Probably the same guy... Connor***
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Customer contacts me 3 weeks after delivery
Claiming ps2 game not working.
$13 purchase and i sent with tracking, because of my spidey senses
After some back and forth, He requested a refund via PayID which is a big No No...
I request a picture of the disc and he has sent me a picture of a completely different disc.
So i have sent some screenshots of the 4k video of me packing it up, Showing that the disc is 100% mint condition, I included some close ups, So he can see the difference himself...
Proving that the disc he shown was NOT the disc i sent him.
He has gone quiet...
Scammers Scammers everywhere...
I love that your spidey senses knew before you even sold it. Top tier reseller stuff that haha@@AtomFlipper
@@deankdx me too - one I needed and had to buy elsewhere so got a refund. The other was recent, I didn't care that it came from China just that he lied when I asked him (and I told him that I didn't care, wasn't in a rush, etc). It just bugs me that Ebay makes these sellers Top Sellers when they don't have great feedback and they are lying about their location.
The big one is shipping to a reshipper, your package just disappears off tracking and who knows if it gets delivered. I googled an address and found out it was a halfway house in the states and the guy said it was stolen. eBay sided with me both times.
Sorry Matt and Courtney, Stüssy is pronounced with an 'oo' sound. The two dots above the u is called an 'umlaut' which is used to indicate the different pronunciation of the vowel. It's usually associated with German but is used in other languages too.
Good to know!
👍👍
This guy knows how to say it.
@@PeachythePicker : Hahaha... I was waiting for you to comment! 😀
The Stussy brand is pronounced Stussy like you say Wussy. I've been rocking it for over 20 years and old mate is correct in correcting you. All good though at the end of the day you can say things how you want lol, no worries I love your channel mate keep going hard.
Yep agree
Yeah, it’s “stoosy”!
U has an umlaut pronounced ‘Oo’ like pussy 😅
Stew-See
Agree! I’ve always pronounced it like that for years and years
Great Video!! I loved seeing how you two handled the scammer issue. Just shows how important (but sad) it is to take photos of items while packing them up too. Just another step in the process.... sigh. Thanks scammers!!.🤦♀And also the RTS - I have not had this happen as yet and had actually not even considered it could happen. Haha - So thanks for all the great tips and I'm gonna stand my ground too next time when I know there wasn't a Coffee Stain or a scratch in your case. 🤩
Another great upload, Matt. Always appreciated! 👍
This video highlights that you read the comments to each upload, and not only acknowledge them, but respond to them promptly (a few comments in your last upload wondering how Courtney's shop was going... and straight away, you respond in your next upload).
As your channel grows further, this will obviously be a lot more difficult and time-consuming to deal with, but just wanted to tip my hat and say 'well done', not just for the great content, but to being so responsive to all comments.
Keep up the great work - both yourself and Courtney. 👍
Always reading the comments! The videos are for you guys! Preciate you John!
Do not sell digital game codes you will always get targeted by scammers
I'll have to disagree here. Media is my 1st and 2nd best selling category. I rarely get scammed.
@@TheAussieFlipper like games codes? Or movies? Got charged back so many times when I used to sell digital codes
Liked this video very much - had lots of variety and updates. I had been wondering how Courtney's eBay efforts were going. Thanks!
for an upcoming video, could you do a recap on the "we started an ebay store" series, with what you'd do different, more of, less of. focussing on finding smaller items cheaper to post/or store at home for eg, storing items so they are easy to find to ship out, how often to review your stock (like the funko pop dropping in interest etc) so like a PART 2 of the series, We reviewed our ebay store and this is what we improved. (adding vouchers, sales for black friday, mulitple purchase discounts if that's possible ?)
things like taking a photo of the disc (hard to do, any tips to do this better would be great also) so you can't be scammed easily.
Cool, thx for the update from Courtney.
Its not just beginners he would aim for to scam but busy resellers who just either automatically refund or who have free returns.
Absolutely right!
Yes! This is why I charge buyer for returns. It puts the scammers off that little bit.... ;)
I had the exact same type of scam attempt about a year or so ago, I sold brand new and sealed complete True Blood DVDs all seasons. Buyer lodges a dispute a few days later with the exact same sort of attempt - "discs have sticky stuff on them, they don't work, I want my money back". I looked very closely at the photos and saw the cases in the background that these DVDs supposedly came from had small cuts in the plastic which weren't in the photos of my listing especially since they were still sealed. Went back and forth with the buyer a bit and got Ebay involved eventually. They sided with me after the buyer sent back 5 opened dvds and the remaining still sealed, but refunded the buyer out of their account anyway, so they unfortunately didn't learn any lessons there.
I think this style of scam happens quite a lot! Pleased to hear you didn't lose any money out of it mate! Thanks for watching!
Yes. I've been scammed too, but I learned from it. I was selling rechargeable heated gloves. I didnt realize I should have taken photos of the batteries as they had serial numbers on them. Buyer claimed batteries were bad (they were new). They sent me back the gloves with faulty batteries, but i couldnt prove it. He was upset because i made him send them back instead of giving him a discount to keep them. Also, ebay hs temporarily suspended shipping to Israel. Maybe thats why you got that order sent back to you.
Lessons learnt! All part of the game
Thanks for sharing. Had someone pull this s*** on me today. They stupidly bought it with their selling account then told me it was scratched.
Also my younger bro has a US buyer who is trying to scam him out of a 500 buck watch. Said it was damaged, what does he want to do about it before they leave negative feedback.
130 is an absolute steal for that heman thing. It’s called snake mountain I think. I’m pretty sure that they go for around 200 bucks, plus the skeletor figure is like 100. Ive been big into heman stuff recently haha.
I've had a couple of similar scams. A shirt with a wine stain that the buyer said wasn't visible in my photos (because it wasn't there). And a recorder that the buyer said was scratched, etc - I bought it from a music teacher who was leaving town and sold them to students.
Awesome story reg, thanks for sharing but no one as in not a single fucking personal asked. Also enjoy the unsubscribe.
@Th3L0wK1 Actually, Allocation Matt, did ask if anyone had had similar experiences, but you do you. If that includes tolerating primary school literacy, the arrogance to say " I don't care how something is written or properly pronounced, I'm going to keep intentionally mispronounced it" (so typical of Allocation Matt), or hos brain dead missus with her continual "Yaaahhh" in reply to every scripted question, then by all means this b-grade UA-camr is perfect for you. Not for anyone with a secondary school education, or critical skills, but perfect for you.
I nearly always sell my jerseys same day. They’re so sought after, and generally pick them up for $10 and under. They’re a great category. Also it is pronounced Stoosy 😊 I rocked the stussy long pants as a teenager.
The Robert Muchamore collection you bought should do well. I found books 1-13 for $1 each in pretty shabby condition. Sold for $50 + $18 shipping within a month. They're pretty popular.
pleased to hear it!
Hi Matt, I happen to have some DVD/s where I only have the covers. Do you find people will by just the covers at all?
Only if it's a super rare title. I personally wouldn't bother
Thanks for sharing 🙂
To improve multiple sales you could make a note somewhere near each listing, advertising "a reduction in shipping cost for multiple purchases"
That’s a great idea
Israel is in the middle of a war right now, maybe that affected the postage?
Potentially!
I believe there’s a message that shows in you my post business account saying there’s no post to Israel currently
makes sense@@keeganduque8983
I've had scam bots auto buying my calculators. It's super annoying.
They get banned rite away.
But having to relist and claim back fees is a worry.
The Cherub book series is excellent. My boys loved it and I did too.
I think you may have left some money on the table with the Canterbury Rugby jumper. Some of them you will get $200+ as they had short runs and are collectable now. I didn't recognise the one you had so can't date it but they were sold from Canterbury stores in the early 90's.
Good vid. Long format is better imo. The sound also sounds way better when its directly under your mout vs on your hat.
I do agree Funko game is dying I see them at dollar stores now however there’s a still a few worth money I don’t pick many up but I’ll probably keep at least looking at them.
Had a fellow re seller try and scam me, first purchase he raised a return request as “item not as described” had a couple of marks so I gave the benefit of the doubt and refunded. Couple months later he orders another tv series off me, at this point I made sure the disc was as described which it was, he got it and same thing, I knew he was bluffing so I accept the return before refund request, he never sent the item back (he needed it to complete a set) he even raised it with eBay saying he got no refund, eBay gave him another 2 weeks and he still didn’t send it so they released the funds back to me after holding for a month. I blocked the guy now. He is some full time re seller from SA, think name is Dong. Just goes to show even in the re seller marker there are scammers.
Thanks!
I think I bought the jumper when you did an EOFY sale, when it was cold 😂
it's been agessss!! haha
I always call “multi orders” when one person buys multiple listings. When I have multiple items in 1 listing I call it “a bundle”
I think this scam happened to me just the other day. I am an ebay dabbler, and I was selling a pretty cheap Wii game that was in like new condition. Same thing - the guy contacted me as soon as it was delivered saying it was scratched and demanding a refund. I didn't believe him but tried to be courteous and offered him a refund that wasn't the full price, and he asked to send a return label, which I did. Afterward I checked his profile, and he is selling "mint condition" wii games for pretty outrageous prices (more than they are selling for sealed), and the game I sold him is one of the titles listed. I am concerned that when I get the return, it will be a scratched up copy that he swapped out for my nice copy. Any advice on what to do in this scenario? I looked into it a little, and sellers seem to say that ebay isn't great at siding with sellers in cases like this so I wonder if there is anything to be done other than take the loss and try to learn from the experience?
I've been scammed a few times with buyers asking for refunds because something wasn't as described. Once with a camera that was sold for parts. I never argue or get aggro because ebay is more likely to support you if you smother the scammer with politeness. Agree re Funkos - that market has really died. Also The Mandalorian - used to sell Grogu plush for a $100 when that show started - now can't give them away.
I didn't want to click on this video at first because of the thumbnail. Happy to see it is just a day in the life video
Thanks for watching!
Worth confirming if The Witcher 'expansion' comes with a code or not. I know the actual game has expansions that you can download so it's possible that there should be a code with the box. I'm not too familiar with this particular item however.
code was in there!
Just hopefully the code has not been used. Can only be used once
Speaking of which i have a payment dispute for a pair of Asics sent to a buyer in Australia, buyer saying they don't recognize the transaction and the item has been delivered !!! so someone is profiting from it and more ball ache for me for sort out, on top of Royal Mail losing parcels and having to make claims i'm not actually getting much listing done at all !!!
Hi Matt I’ve got season 1 of Thank God your here I’m
Happy to send the dvd to u to put with season 2 and 3 u picked up so u can do a bundle
Thanks Hayden! I’d much rather see you go on to sell it and make yourself some money! Appreciate the message
DJ hero - I had one in box with the game, ended up holding onto it for a loooooong time. Dropped to price over time, ended up breaking even. Would not purchase again.
Hi Matt similar issue with buyer as yours but he did end up going through EBay and they sided with him even though I had photos of the disc in perfect condition. Ended up having to refund him. I then just blocked him from buying from me again
Man that’s tough. Ebay siding with buyer needs to stop
Have sold Robert Muchamore book sets multiple times, good buy
Pleased to hear it!!
It's really frustrating when a buyer complains about a fault in an item, when its clearly stated in the description and photos. Is there anything you do to avoid this from happening?
Not that I know of! Fortunately it doesn’t happen that often! Annoying though
This was a case of the buyer already having a low-grade copy of the same item, and trying to claim Matt's was damaged. This is known as the switcheroo scam.
@@DocReasonable yeah I know thats even worse than a buyer simply not reading the description.
That American restoration has a HUGE comp on eBay. Sold on Oct 25 for $280USD plus shipping
I can't find it anywhere!
Goes to show how rare it is! @@TheAussieFlipper
Very good video Matt! I’m so glad you called that guy out on the DVD scam! You were very much ahead of him having pictures on the item you sent him! Lol lol…. Hey I sent you a Thanks! Gift a week ago. Did you get it? I didn’t see it go out of my acct? … I really want to buy the madhappy sweatshirt if it’s still available!! What’s the best email for me to use…? so I can give you my info for purchase. I generally get a billing email statement ,& enter my info to prepay… sorry Matt I’m just not familiar with things like instagram,etc…..I see a gmail on your website?
Hi Karen, my email in description is best to organise the sweater for you. I can send it off today :)
This happened to me with a dvd buyer sent a picture of a broken cd when I sent a mint one. I refunded because I couldn’t believe someone would go to so much trouble over $10
Figured it broke in the mail
Move the accountability white board to a more prominent position rather than hidden away like that... you want it not to be a chore, but a driver of motivation.
There isn’t another spot in the room. It’s stacked with inventory haha. If you’re in the room is isn’t tucked away and is clearly visible
Did the DJ Hero come with the game? It should have been under the turntable! it was not in the video or do you have one to add to it? I have not had a scam on me...Yet! Also, to get to fahrenheit, the easiest way is to double celcius and add 32. If we have 25 celcius, it is 82 fahrenheit. I know when I was holidaying in Seattle, it was 40F, so minus 32 and cutting in half gives us 4C.
I never knew this!!
Yes, had someone buy a cap off me. 11 days after receiving it he has contacted Ebay for a refund for change of mind. Ebay refunded him. I look at this account and he is a hat reseller. I reckon he tried to resell and realised he couldn't get more for it, so thought he'd just get a refund. I did send him a message saying hey, I'm really suprised to received a change of mind refund 11 days after receiving the item. Was there a particular reason for the change of mind? No Reply.
Me tooo! Bought 4 hats then returned the hats saying ‘changed mind’. What was the username, give me the first 4 letters..
Ecomm@@TheAussieFlipper
What do you do with buyers who don’t leave feedbacks? Do you do something about it or just leave it?
I just leave it. I average about a 35% feedback rate. 35 feedbacks for every 100 sales. I think this is typical among other sellers
👍
It's important to remember that buyers can leave neg feedback for sellers but not vice versa. So not a good idea to hound buyers for feedback.
I don’t hound for feedback as I think it can put buyers off. My feedback is also about 35%. Love having Courtney as your sidekick. Loving the longer videos. Moe is coming along great Matt.😊
Maybe hold off on contacting the buyer from Israel atm, they may have other issues to deal with first.
I hope you blocked that scammer from buying from you again!
Sadly that’s a pretty common scam. Just as sad is that EBay will often side with the buyer regardless - which is why it’s a common scam.
very frustrating isn't it!
Off topic here, but what Courtney's Depop store ...
I’ll have to ask her today
I think you need to expose the eBay buyer scammer to alert eBay sellers to remove there account from buying anything if the future. Been scammed before myself wish we had a list of scammers so we sellers are more protected as eBay does not really do much to help hard working sellers
I contemplated the name and shame but thought against it
I don't know if anyone else has mentioned in the comments, but it's gonna be hard to send to Israel right now with what's going on there, have you been following in the news?
makes a lot of sense
great video dude! what are you saying Stuusay? Stussey? Stussiy?
How's the longer vids going?
hahahah lol - i'm enjoying the care free nature of filming longer style mate. Not worried about retention anymore. Free feeling for sure and most seem to dig it!
@@TheAussieFlipper I truely love the new forMatt… 😂 way more relaxed and funny.
Is pronounced ‘Stoosy’. It’s not Stussy or stassy. Pretty simple thing to research. Every noob seems to pronounce it wrong. Named after the owner. It’s stoosy.
I love how it’s such a big deal for people. I don’t care how it’s pronounced
@@TheAussieFlipper if you’re selling it, then you probably should.
Huh? I'm selling it online? How does pronunciation help sell? @@PeachythePicker
@@TheAussieFlipperyou also have a UA-cam channel where you need to pronounce the name. Not sure though if your goal is to be a reseller or a UA-camr
If you think about it, that makes zero sense.. @@PeachythePicker
I stand by what i said, its pronounced stussy not stussy😂😂😂
😂😂😂
Loving the long vids
Thanks for watching!
the guy was right its definitely stussy not stussy
Lol
your game relying on ebay to side with you ! they always go with the buyer, evidence or not 😅
I think showing the buyer I was willing to put it into eBay's hands showed just how confident I was about my opinion. It also showed that he would have to wait a little longer to get the refund he felt he deserved. Both of these factors lead to him running away from the refund request. It's now been 5 days since I last heard from him. Moral of the story: stand your ground.
Hey Matt please let me if you get todays Thanks! Hopefully it goes through….😇… also email you my info to send me a bill!
Thanks has been received!!! Thanks so much Karen! Too kind. I’ve emailed you back 🙂
Sent you a msg on insta last week but looks like you haven’t seen it.
I'm usually on top of it. Try send me another one