I have the new raven bought new in August 2019 with 6000 miles on it now. Shudder has been there for 3000 miles and is getting worse. Now does it on low suspension. Took my X to the SC in Tampa for "THE FIX" for shudder after 3 cancelled appointments waiting for the shafts to come in!!! Got a call tonight from SC saying "Sorry we miss diagnosed the cause for the shudder and the engineers have not found a fix for this shudder they are now seeing on the MX!!!!!!!!!!!!!!!!!!!!! What can we do as a group to get some kind of action on this. I love the car but spending over $100k on something sub-par just feels wrong.
I had a similar problem with my 2016 Model X. When I brought it in at the 2 year service, I mentioned it and they replaced the half-shaft, which completely solved the problem.
When you took me for a spin in White Knight last year and u gunned it - I absolutely noticed the shudder and didn't want to say anything because I thought it was endemic to the Model X chassis & suspension design and didn't want to rain on your parade by mentioning that my car (P3D) doesn't do that. Very glad to hear that you've gotten this problem fixed entirely. Additionally, it sounds like a good selling point that yours accelerates smoothly now - may be worth mentioning that in your ad Trev.
If you think its a solved defect, you are wrong, three replacements of clevis and half shafts on my X. Some poor sole with a week old X had his wheel fold the under recently and there are other that have been documenting the defect. Major bummer for Tesla X owners ☹️
Same issue with our lady X , delivered 9/30/19 started at about 3000k miles. Have appt today will mention the service bulletin un your video , thanks great videos
Thanks for the update. My Mx has been doing the same thing. I was told there would likely be a fix this fall. Mine is worse on low and very low. I will be bringing mine in soon.
I have a 2016 MX that had a pronounced shudder at 40-42 mph under hard acceleration. I waited for a couple of years until they recently released the third redesign. I just had the work done. Now perfect.
I purchased a 2020 Model X in March and I have this same shudder problem at every take off, regardless of speed. It's very annoying. Tesla service in Scottsdale, AZ says its normal.
donhudock I have the 2020 model x as well and my service center told me it’s normal. When I told them a 110,000 dollar vehicle shouldn’t be doing that, they told me I can always trade it in and get a different SUV🤦🏻♂️🤦🏻♂️
tesla in scottsdale and tempe are terrible, love the car but the service centers are among the worst i have experienced - mobile service is quite good.
I have a Feb 2020 Model X with this issue. I have it set to default low, so it's really not a bother for me. That said, this issue did seem to persist into 2020 cars.
Trevor, hope you are well. I would like to know if your problem is cured... from what I am reading the problems re-appear after short time when parts wear in again. I am interested in Model X new, but not so sure after seeing this issue. ... Atleast in my opinion on a car of this cost/caliber. It's something I would not be able to accept. Please let us know your experience.
Thanks for spreading the word about the potential fix. Please make a follow-up video(s) to let us know whether the fix appears to be permanent or not. And make sure to expedite the test cycle by flooring it :D. On a serious note, does the fix change the camber at all, would it cause earlier tire wear, like using any suspension level below normal would. Or is this unrelated/not a concern?
@@teslaownersonline5805 Did Tesla provide any color on how permanent the fix was? My local service center are still learning about this and have not performed any such repairs yet. In any case, your channel has a wider audience, so in a few weeks' time from now it may be a good video to put together. Thanks for all the hard work!
@@teslaownersonline5805 I believe this is fixed only for MX previous to Raven (spring 2019) version. I got mine to service last autumn for this issue and no solution at all yet. It's frustrating with 120k car!
On raven the suspensions were reviewed and slightly modified. It's unbelievable they haven't solved this on a new version while reviewing the suspensions.
If you buy used from Tesla you get an additional 10k miles to take warranty to 60k miles or if you buy a high mileage used vehicle you get an additional 10k miles added to main warranty
Thanks for sharing - I have had Tesla do fixes twice last time i sound like metal grinding on Chill-mode aceleraion on "high" they replaced the half-shaft that fixed the issue. Now the shuddering have started returning so will bring it up with Tesla when at service-center. Trevor can you share the picture of the part fix og a link to the description of the fix - Thanks in advance
BUT they still haven't fixed the other accelerating issue that Rich (Rebuilds) had with the Model S, that knocking sound the charging adapter makes in the glove box :)))
You are a bit spoiled 😋 Just image (if you do remember the days...) how it was with your last ICE-car. Some engineering problems require a bit of engineering TLC! Happy now!?
I have the new raven bought new in August 2019 with 6000 miles on it now. Shudder has been there for 3000 miles and is getting worse. Now does it on low suspension. Took my X to the SC in Tampa for "THE FIX" for shudder after 3 cancelled appointments waiting for the shafts to come in!!! Got a call tonight from SC saying "Sorry we miss diagnosed the cause for the shudder and the engineers have not found a fix for this shudder they are now seeing on the MX!!!!!!!!!!!!!!!!!!!!! What can we do as a group to get some kind of action on this. I love the car but spending over $100k on something sub-par just feels wrong.
I had a similar problem with my 2016 Model X. When I brought it in at the 2 year service, I mentioned it and they replaced the half-shaft, which completely solved the problem.
When you took me for a spin in White Knight last year and u gunned it - I absolutely noticed the shudder and didn't want to say anything because I thought it was endemic to the Model X chassis & suspension design and didn't want to rain on your parade by mentioning that my car (P3D) doesn't do that. Very glad to hear that you've gotten this problem fixed entirely. Additionally, it sounds like a good selling point that yours accelerates smoothly now - may be worth mentioning that in your ad Trev.
If you think its a solved defect, you are wrong, three replacements of clevis and half shafts on my X. Some poor sole with a week old X had his wheel fold the under recently and there are other that have been documenting the defect. Major bummer for Tesla X owners ☹️
always a good surprise when you watch a video and recognize the city, and realize you just drove through that area!
Same issue with our lady X , delivered 9/30/19 started at about 3000k miles. Have appt today will mention the service bulletin un your video , thanks great videos
I have the same problem with my Tesla Model X Raven 2020 which is a month old and the service center wants to charge me.
Thanks for sharing. It happens to my 2018 too. I’ll take in for service on Monday
Hey Trevor, why not include the service bulletin number in the description so I can copy and paste to my service request.
Thanks for the update. My Mx has been doing the same thing. I was told there would likely be a fix this fall. Mine is worse on low and very low. I will be bringing mine in soon.
I have a 2016 MX that had a pronounced shudder at 40-42 mph under hard acceleration. I waited for a couple of years until they recently released the third redesign. I just had the work done. Now perfect.
does this permanently fix the problem? or the shudder comes back eventually
My brand new 2019 X has the shudder. Purchased June 30th. Tesla service appt tomorrow. This is not isolated to older models.
Where you able to get the issue resoved? If so, what was the resolution?
@@DHumenny there is no fix for 2019 and newer. theres only a fix for older cars,
I love your face when you floor it!
Have you got an update on this problem? Is it still cured or has the shuddering coke back?
I purchased a 2020 Model X in March and I have this same shudder problem at every take off, regardless of speed. It's very annoying. Tesla service in Scottsdale, AZ says its normal.
donhudock I have the 2020 model x as well and my service center told me it’s normal. When I told them a 110,000 dollar vehicle shouldn’t be doing that, they told me I can always trade it in and get a different SUV🤦🏻♂️🤦🏻♂️
tesla in scottsdale and tempe are terrible, love the car but the service centers are among the worst i have experienced - mobile service is quite good.
I have a Feb 2020 Model X with this issue. I have it set to default low, so it's really not a bother for me. That said, this issue did seem to persist into 2020 cars.
Trevor, hope you are well. I would like to know if your problem is cured... from what I am reading the problems re-appear after short time when parts wear in again. I am interested in Model X new, but not so sure after seeing this issue. ... Atleast in my opinion on a car of this cost/caliber. It's something I would not be able to accept. Please let us know your experience.
Thank you I’m going to go get that fixed
Your car is pre raven the ravens shutter issue is of different origin
This helps for proof :)
Thank you so much !
I was told the shudder was normal prior .
Btw. I’m from Ontario as well .
Thank you again 😎
New X's have the issue and there is no fix, yet. The fix is only for older X's.
Hmmm anyone got a video of what the shutter sounds like? I’ve had my 16 model x P90DL for shout 2 months but never noticed any shudder
Thanks for spreading the word about the potential fix. Please make a follow-up video(s) to let us know whether the fix appears to be permanent or not. And make sure to expedite the test cycle by flooring it :D. On a serious note, does the fix change the camber at all, would it cause earlier tire wear, like using any suspension level below normal would. Or is this unrelated/not a concern?
@@teslaownersonline5805 Did Tesla provide any color on how permanent the fix was? My local service center are still learning about this and have not performed any such repairs yet. In any case, your channel has a wider audience, so in a few weeks' time from now it may be a good video to put together. Thanks for all the hard work!
@@teslaownersonline5805 I believe this is fixed only for MX previous to Raven (spring 2019) version. I got mine to service last autumn for this issue and no solution at all yet. It's frustrating with 120k car!
On raven the suspensions were reviewed and slightly modified. It's unbelievable they haven't solved this on a new version while reviewing the suspensions.
Not on mine . 5 attempts
How long Tesla Model X have warranty? Looking to buy used one
Full warranty 50k 4 years
Battery and drivetrain 120k 8 years
If you buy used from Tesla you get an additional 10k miles to take warranty to 60k miles or if you buy a high mileage used vehicle you get an additional 10k miles added to main warranty
Thanks for sharing - I have had Tesla do fixes twice last time i sound like metal grinding on Chill-mode aceleraion on "high" they replaced the half-shaft that fixed the issue. Now the shuddering have started returning so will bring it up with Tesla when at service-center. Trevor can you share the picture of the part fix og a link to the description of the fix - Thanks in advance
BUT they still haven't fixed the other accelerating issue that Rich (Rebuilds) had with the Model S, that knocking sound the charging adapter makes in the glove box :)))
There's a service bulletin out for that too. They install bubble wrap around the charging adapter.
Haven't had any of these issues with my 2018 X
@@karunald you probably didn't forget the charging adapter in the glove box for months and months :)
Has anyone looked into lemon law ? It is definitely dangerous
Half of all of these videos for Tesla fixes. Lets go to Tesla Service Center. I would prefer people to provide diys.
You are a bit spoiled 😋 Just image (if you do remember the days...) how it was with your last ICE-car. Some engineering problems require a bit of engineering TLC! Happy now!?