If machine is off, prepare descaling fluid and catch tray first, then switch machine on and attach the descaling nozzle. This ensures the machine enters descaling mode before you press the espresso button.
You need to plug the descaling pipe AFTER you turn on the machine otherwise, the descaling mode does not start. I don't know who is preparing your videos but if you have such prevention function on the machine, you need to address it properly.
Although the descale light was on i had both espresso and lungo lights on. I had to take the descaling nozzle out and put it back a couple of times to get the descale mode to function (ie: just the espresso light on)
للناس الي تحب تشرب كوفي في البيت؛ وتحب الكبتشينو ولديهم مثل هذي المكينة او ما شابهها؛ طبعا اذا كنت لا تستطيع شراء مادة التنظيف (سعرها مبالغ فيه كثيرا) انا استخدم الخل الابيض؛ الخطوات: ضع ٥٠٠ مل من الخل البيض في حاوية الماء الخلفية؛ وابداء بالضغط على زر الأخير في الزاوية اليمنى (زر الحليب) لتبدا عملية تنظيف الترسبات؛ بعد ان ينتهي؛ املئ خزان الماء وأبدأ التنظيف مكرر نفس العملية السابقة (بون خل ابيض)... بعد ان تنتهي..الان المكينة اصبحت جاهزة للعمل؛ بدون شراء مادة التنظيف الغالية.. بالهنا وطيب المذاق. لا تنسى تدعي لنا؛ الله يرحم والديك
This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact ua-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.
I have the espresso lattiso one. I had it set up but tried pushing the espresso button and it would not work. I just read that after you attached the foam gizmo to put it into scaling mode you push the cappuccino button to start the process
Water comes out from both nozzles but it was quite slow.. the water flows a bit and then stops and the cycle repeats.. no wonder it’s a 20 minute process😅
Hi Pierre-Jacques! Be assured that we have technical assistance available. We invite you to call our toll-free number 1.855.325.5781 to talk to a machine specialist. They will be happy to help you. Cheers!
@@nespresso hello ich habe eine problem 🙁 meine machine nicht funktioniert? 3 monate gut aber jezt nicht gut warum für kurze zeit nicht gut das ist nicht normal
Hi. I have a new lattissima one machine and after maybe the second use the ‘clean’ button turned orange (right after the coffee is made), I have cleaned out everything multiple times as mentioned in the manual, yet no luck! It’s barely been a week of using it and the ‘clean’ light just won’t seem to go away . Please help!! Also its bought from UK but being used in Pakistan
My machine is about 3 years old but never indicated this cleaning sign.... Is it possible that not needed? But the quality of the coffees is a bit poor now kind of watery and smaller amount than in the beginning. Have you any advices?
We recommend descaling your machine with Nespresso Descaling Solution every 3 months or 300 capsules, whichever comes first to remove internal mineral deposit that can build up, which can affect the flow, temperature and overall performance of your machine. A weekly cleaning will keep the brew unit clear of grinds and coffee residue. If you're concerned with the performance of your Lattissima One, please call directly for assistance, 800.562.1465. A machine expert is available 24/7.
Hey Matthew, sorry to hear that! When you have a moment, can you send us a PM via Facebook with your membership details, so we can help you with your machine? Speak soon!
@@nespresso unbelievable. Customers proactively provide their country based on previous responses by Nespresso, so how does Nespresso reply?? Not with " how to fix" instructions but to PM them via FB with their membership number. After reading this I think I'll look at another brand of espresso maker to purchase.
Guessing Nespresso means ‘rinse’ each of the 43 times they say to ‘empty’ the used capsule container. I mean, it’s empty already! It’s empty! Did I mention it’s empty
I’ve descaled my machine five times the last three days, I just cannot get the scaler to return to normal mode i.e. leaving the descaling mode. I’m at my wits end with this machine. It makes Wounderful coffee but descaling is always a problem.
As I’ve got no response, I called the helpline number and got a very efficient helpful young lady who sold my problem. If you can only get to a person to talk to the problem seems to evaporate. Talking to computers is time consuming any efficient and never gets a good result.
To clean Nespresso coffee machine at no cost: fill the water tank with natural white vinegar; Then you start pressing the cleaning button; After this process, fill the tank with clean water, then press the cleaning button again. After this process, the warning sign will go off; And your Nespresso coffee machine becomes clean and at a negligible cost. Trust this advice; I've been using it for years.
Descaling with Nespresso Descaling Solution is the best way to keep your machine in peak operating condition and coffee tasting best, Lisa. Please try unplugging your machine for 30 seconds, plugging it back in and entering the descaling cycle. If you're still unsuccessful, please call 800.562.1465. A machine expert is happy to assist you further.
NOT HELPFUL. INDICATOR STILL ON. And just for you to know, people. It's my second time having this stupid problem. The machine went to service for a month, and at the time it returned it seemed to be fixed but... NOPE. My second descaling, and again struggling. And they just don't care. I regret that I spend this money for that
Good evening. We are sorry to hear that you have encountered difficulties with the coffee machine. Please send us an email with the details clubru@nespresso.com.
Hi there, we're sorry to hear this. If you are still having issues descaling your machine, we recommend contacting our Technical Team directly for further assistance. You can reach them by calling freephone 0800 442 442 (UK) or 1800 812 660 (ROI) and then select option number 3. Many thanks.
Hi Rosa, we're sorry to hear this. Could we please ask you to contact our Technical Team directly, by calling them on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) selecting option 3, so they can troubleshoot the issue and find you a resolution. They're available on this number from 7am to 10pm, 7 days a week. Many thanks.
We are currently not present in Pakistan. Please, contact your reseller directly. Also, notice that our business model does not include franchise, representation and potential sellers are not related to Nespresso. Maybe we will be present there in the future, but entering a new market is a long and complicated process. Wishing you a wonderful day! 😊
@@nespresso Hii, from London, i just want to make sure it’s okay because i tried to descale it because the milk frother wasn’t making foam anymore after 1 month of using it and i tried descaling it and it came water only from coffee hole not from the pipe.
Hi there, please can you send us a PM through social media with your full name, member number and primary address, and I will look into this further for you. Thank you.
Wow, I just did the Descaling.... in the potable water descaling phase, my machine started to burn.... :( luckily I unplugged so no damage or injury. Any warranty for that?
Are you sure you were in the potable water descaling phase and not the butane accelerant, napalm airstrike phase? Personally, I think it's a design mistake to have the buttons so close together.
hello nesspresso. I try to do decalcification, liquid comes out of the coffee mouth but not from the water part. what is the problem? I turned the machine on and off several times
Oh! 😮 That certainly doesn't sound right, Steve. We'll be more than happy to look into this with you. Be sure Nespresso Canada's machine specialists are waiting for your toll-free call at 1.855.325.5781. We look forward to speaking with you! ☕
My old one had so many problems. Never worked before the second or third try. But the new model we got wont allow you to make a coffee without descaling
Mine didn’t. So I took the rescaling nozzle out and put it in again and the amber light started blinking as shown in the video and I was able to start the process.
Hi Leon, we kindly request that you contact our customer support team via the toll-free number 1800 623 033. They are dedicated to assisting you further with machine troubleshooting and will be more than happy to provide the necessary guidance. ☕
Yes yes yes English one. My UA-cam acting out and the first one popped up was the French one I only understood C’est très simple for the first minute. 🤣
Hi Alexandru, it sounds like the descaling process has not fully completed. We would therefore recommend running the descaling cycle again but just with water this time. Many thanks.
Hi Alexandru, if you still experience problems, please call our Technical Team on freephone 0800 442 442 selecting option 3, so they can troubleshoot this issue and find you a resolution. They're available on this number from 7am to 10pm, 7 days a week. Many thanks.
BEWARE!!! Just a warning, descale at your own risk, I did a descaling and now my machine doesn’t work anymore, called tech support and they aren’t sure either. Told me to do another descaling 😅 wish me luck 🤞🏼
Onze machine staat meer in reparatie als dat we koffie kunnen drinken, elke 2 weken gaat het ontkalkingslampje branden en als ik hem dan ontkalk doet hij niks anders meer. En moet hij weer opgestuurd worden. Geen andere oplossingen maar wettelijk mogen ze hem 3 a 4 keer in reparatie nemen voor er iets anders gedaan word. Ik was altijd een tevreden klant al 5 jaar maar Nespresso komt me nu de keel uit
We’re dissapointed to hear that there are issues with descaling your machine. Give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.
"Take around 20 minutes" not true...almost 50 mins "When the water tank runs empty, the espresso button shines" - not true, still blinking. "Once the rinsing finished, the machine switches off" not true, the espresso button still blinking. So?
@@nespresso Czech Republic. The alert lights on my machine are set differently than in this vid, the descaling alert is on top, the cleaning alert on the bottom. They both only ever blink, they never shine steadily. ETA: Also, when I start descaling, the espresso button shines. But when I need to start the rinsing afterwards, the lungo button shines.
Dear KatiKat, thank you for your feedback. If the coffee machine is purchased in a country other than the Czech Republic, the coffee machines may differ. I recommend contacting the Nespresso in which the coffee machine was purchased. Yours Nespresso
Hi there, we wouldn't recommend replacing the descaling kits with dish soap. We only test Nespresso Descaling Kits in our machines which can be purchased on our website. Many thanks.
Hello. my coffee machine stopped making coffee with milk. when I press the latte button, machine first thinks for a long time, and then all the buttons start flashing. Other two buttons (espresso and lungo) work fine. but it only doesn't work when I want to make a latte. I am attaching a video below. Also im based in Kyrgyzstan, there is no official Nespresso service. What can i do?
Hi Carina, thank you for confirming this. Please can you send us a private message with your member number and address, and we can investigate this for you? Many thanks.
doronj0103 Ik ben steeds zeer tevreden geweest, Nespresso maakt die toestellen niet zelf hé ... Je krijgt toch een vervangtoestel ... Indien het toestel niet te maken is, krijg je een nieuw. Dit is mijn ervaring!
We are currently not present in Georgia. That is why we cannot offer you any after sales service. For more assistance, please contact the seller directly. Please notice, that our business model does not include franchise, representation or reseller and potential sellers are not related to Nespresso. Thank you!
Hi Lydia, we're sorry if you're experiencing issues descaling your Lattissima One machine. Could you please recommend you call our Technical Team on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) so that they can provide you with assistance. Our apologies for any inconvenience.
If machine is off, prepare descaling fluid and catch tray first, then switch machine on and attach the descaling nozzle. This ensures the machine enters descaling mode before you press the espresso button.
Thanks, this helped me
Thanks. This is what Nespresso needs in their video.
merci pour votre aide !
Life saver!!!
Thanks! This is an important step!
You need to plug the descaling pipe AFTER you turn on the machine otherwise, the descaling mode does not start. I don't know who is preparing your videos but if you have such prevention function on the machine, you need to address it properly.
Thanks so much for the helpful tip 😊🙏☕️👍
Thank you! This video was not clear at all
Thank you so much. I thought there was something wrong with my machine
I should have read the comments before i made a bit of a mess
thank you!
Although the descale light was on i had both espresso and lungo lights on. I had to take the descaling nozzle out and put it back a couple of times to get the descale mode to function (ie: just the espresso light on)
Same
Thank you! Your comment just helped me
@@beatadabrowska4568 It's so tricky and I forget again every time I do it - glad it could help 😁
I only got one light on the middle on. In the tutorial the bottom on is flashing. So frustrating doesn’t work
Thanks. Very helpful comment.
للناس الي تحب تشرب كوفي في البيت؛ وتحب الكبتشينو ولديهم مثل هذي المكينة او ما شابهها؛ طبعا اذا كنت لا تستطيع شراء مادة التنظيف (سعرها مبالغ فيه كثيرا) انا استخدم الخل الابيض؛ الخطوات: ضع ٥٠٠ مل من الخل البيض في حاوية الماء الخلفية؛ وابداء بالضغط على زر الأخير في الزاوية اليمنى (زر الحليب) لتبدا عملية تنظيف الترسبات؛ بعد ان ينتهي؛ املئ خزان الماء وأبدأ التنظيف مكرر نفس العملية السابقة (بون خل ابيض)... بعد ان تنتهي..الان المكينة اصبحت جاهزة للعمل؛ بدون شراء مادة التنظيف الغالية.. بالهنا وطيب المذاق. لا تنسى تدعي لنا؛ الله يرحم والديك
Thank you! Process worked perfectly. I was so worried when reading the comments below where most people’s Nespresso seemed to stay on descale mode.
This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact ua-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.
Thanks Nespresso. But i sure hope UA-cam doesn't start recommending me descaling videos !
It’s been 3yrs and I’m still here, hello everyone
Hahahha…me too
I’m from India. I completed all processes. Thank you!
❤️
@@nespressowhy are you replying to only the ones not having issues
There's an error in this video : when the first part ends, it is the lungo light that shines, not the expresso light...
I think yours is a different model, check the newer video it says the lungo button
You are right!
I've read that if you don't have descaling solution you can use 50/50 mix of water and vinegar.
I have the espresso lattiso one. I had it set up but tried pushing the espresso button and it would not work. I just read that after you attached the foam gizmo to put it into scaling mode you push the cappuccino button to start the process
It’s actually the double espresso button to rinse on my one…. which is just a black version of the one is this video.
Water comes out from both nozzles but it was quite slow.. the water flows a bit and then stops and the cycle repeats.. no wonder it’s a 20 minute process😅
I was wondering if my machine was broken because it would spit out little water then stop then do it all over again
Clear and useful! Nice video, thanks
The descaling light is still on. (Canada)
I’m having the same problem thanks
A Machine Technician is happy to help via our toll-free number, 800-562-1465.
Hi Pierre-Jacques! Be assured that we have technical assistance available. We invite you to call our toll-free number 1.855.325.5781 to talk to a machine specialist. They will be happy to help you. Cheers!
Was it resolved? I’m having the same problem.
@sam it was done it twice and the light came off hope that helps
This video was spot on 👍🏻
Life.Camera.Adventures c.f. r Kimi oily y hui loo u I
I performed the whole process, twice, but still the descaling indicator is on.
A Machine Technician will gladly assist via our toll-free number, 800-562-1465.
this happened to me as well - did you resolve?
@@dylanredman4999 I resolved that by repeating the whole process.
@@amrmohamed4417 you repeated the whole process with the descaling solution twice?
Use sour salt (citric salt) and you'll never have this issue again.
MY LIGHT ON GRAN LATISSIMA IS STILL ON AFTER DESCALING, tHANK YOU
Hi Mabel, would you please call us at 1-800-562-1465 when you are near your machine? We'll be happy to assist.
Fixed it.Thxs.
@@mabellagos3413 how did you fix it?
@@mabellagos3413 hey how fixet ??
@@mabellagos3413 please help
Simple et rapide merci 👌
☕ ❤️
Please, what ever you, do make sure you use portable water like it says. I used immovable water and it broke my machine
Instructions unclear, step sister got stuck in the toaster 😂
I have mine for 3 months now and very happy, expect recently the water does not seem to heat up as it should?
Hello, can you please tell us your country of living, so we can help you?
@@nespresso hello ich habe eine problem 🙁 meine machine nicht funktioniert? 3 monate gut aber jezt nicht gut warum für kurze zeit nicht gut das ist nicht normal
Success! Helpful video, thank you!
You're welcome. Please let us know if you need additional assistance and thank you for descaling your Lattissima One.
Thank you for clarifying that😊
You are always welcome ☕💛
All what I need to know! Thanks!
szeptowiertarka
szeptowiertarka
Chi. 94
While descaling the water only comes out of the coffee side and not the nozzle.
Mine too...How to clean it
Mine is the same
Same with mine 😢
same here and the orange light is still flashing when I turn it back on what do I do to stop it
I have descaled the machine two times. However, The indicator still on...please advise on how to resolve the problem?
Hello, can you please clarify your country of living, so we could help you?
What was the resolution for this? As I have the same problem after descaling once!
Me too, same issue. Uk 🇬🇧
@@Hugobeans citric salt
Same problem 😕
Easy to use! ❤️ MY NESPRESSO
Hi. I have a new lattissima one machine and after maybe the second use the ‘clean’ button turned orange (right after the coffee is made), I have cleaned out everything multiple times as mentioned in the manual, yet no luck! It’s barely been a week of using it and the ‘clean’ light just won’t seem to go away . Please help!!
Also its bought from UK but being used in Pakistan
Hi Tanya, we're sorry to hear this. We'd recommend following these instructions first to see if you can remove the light: bit.ly/3Drmggc Many thanks.
After descaling process the descaling light is still on.
How to eleminate it?
Give us a call at the phone number listed on our website, and one of our machine experts would be happy to assist you!
My machine is about 3 years old but never indicated this cleaning sign.... Is it possible that not needed? But the quality of the coffees is a bit poor now kind of watery and smaller amount than in the beginning. Have you any advices?
Hello. Thank you for reaching out. Please let us know where you are contacting us from, so we could further assist you.
Do I need to descale my nespresso if the descaling light hasn’t turned on? It’s been a few months since I’ve been using it.
We recommend descaling your machine with Nespresso Descaling Solution every 3 months or 300 capsules, whichever comes first to remove internal mineral deposit that can build up, which can affect the flow, temperature and overall performance of your machine. A weekly cleaning will keep the brew unit clear of grinds and coffee residue. If you're concerned with the performance of your Lattissima One, please call directly for assistance, 800.562.1465. A machine expert is available 24/7.
Our light is still on after descaling twice? Australia
Hey Matthew, sorry to hear that! When you have a moment, can you send us a PM via Facebook with your membership details, so we can help you with your machine? Speak soon!
@@nespresso same issue uk, would be a lot easier if you just told everyone the answer on here.
@@nespresso unbelievable. Customers proactively provide their country based on previous responses by Nespresso, so how does Nespresso reply?? Not with " how to fix" instructions but to PM them via FB with their membership number. After reading this I think I'll look at another brand of espresso maker to purchase.
@@Hugobeanssame issue!! How did you resolve it?
Do not let the machine fall asleep during process or you have to start again.
Spot on! South Africa.
Guessing Nespresso means ‘rinse’ each of the 43 times they say to ‘empty’ the used capsule container. I mean, it’s empty already! It’s empty! Did I mention it’s empty
I’ve descaled my machine five times the last three days, I just cannot get the scaler to return to normal mode i.e. leaving the descaling mode. I’m at my wits end with this machine. It makes Wounderful coffee but descaling is always a problem.
Hello, thanks for reaching out, we are sorry to hear that. Please identify your location, so the respective team can assist you.
Uk waterloovil
As I’ve got no response, I called the helpline number and got a very efficient helpful young lady who sold my problem. If you can only get to a person to talk to the problem seems to evaporate. Talking to computers is time consuming any efficient and never gets a good result.
That should read solved my problem
I just ended the discaling process as shown in your nice video but the orange discaling light is still on … any suggestions ?
Please visit our website for additional troubleshooting tips. You can also contact a Machine Expert anytime via our US toll-free number, 800-562-1465.
I have the same problem, talking from Beirut.
Hey Nespresso, my machine is still in descaling mode after I followed the instructions, what would you recommend?
We'll be happy to help, Matthew. Please contact a Machine Technician via our toll-free number, 800-562-1465.
Hi my light stays on after descaling did you find out how to get the light out
To clean Nespresso coffee machine at no cost: fill the water tank with natural white vinegar; Then you start pressing the cleaning button; After this process, fill the tank with clean water, then press the cleaning button again. After this process, the warning sign will go off; And your Nespresso coffee machine becomes clean and at a negligible cost. Trust this advice; I've been using it for years.
How much white vinegar and water did you use?
@@CoFFee123..500-600 ml
I have been following the same process but espresso button is not lighting up, please help me thank you
Hi! We're sorry this happened. We'd like to connect you with the right team to further assist you. Let us know where you are contacting us from? 😔
@@nespresso UAE
Klasse! Werkt super!
😊
its almost 3hrs when i start the descailing but it doesnt stop ,i follow every step from the video,help me pls
We are sorry to hear about your frustration. Please let us know where you are contacting us from, so we could further assist you.
I have descaled my machine many times without issue but this time it refuses to descale?
Descaling with Nespresso Descaling Solution is the best way to keep your machine in peak operating condition and coffee tasting best, Lisa. Please try unplugging your machine for 30 seconds, plugging it back in and entering the descaling cycle. If you're still unsuccessful, please call 800.562.1465. A machine expert is happy to assist you further.
NOT HELPFUL. INDICATOR STILL ON.
And just for you to know, people. It's my second time having this stupid problem. The machine went to service for a month, and at the time it returned it seemed to be fixed but... NOPE. My second descaling, and again struggling. And they just don't care. I regret that I spend this money for that
Good evening. We are sorry to hear that you have encountered difficulties with the coffee machine. Please send us an email with the details clubru@nespresso.com.
В
@@nespresso everyone having same issue. Tell us how to fix with out everyone having to call support 🙄
i descale my machine but the alert is still on,i try with just water the second time but the descale light is still on,what should i do ?
Cant get milk from machi
Hello, can you please clarify your country of living, so we could help you?
Nespresso Why the hell does the country of origin matter? Are you not selling the same machines worldwide?
@@haydenbrayton exactly 💯
@@haydenbrayton just a generic answer
I’m on the third descale cycle, what a headache this process is absolutely terrible
Hi there, we're sorry to hear this. If you are still having issues descaling your machine, we recommend contacting our Technical Team directly for further assistance. You can reach them by calling freephone 0800 442 442 (UK) or 1800 812 660 (ROI) and then select option number 3. Many thanks.
Where can I buy descaling agent. I just bought a latissima one a few days ago and I want to be prepared for any procedures that will later be needed
bit.ly/30h5Lho
Нет перевода
I have descaled my Nesspresso but the descaling light still won’t turn off
What can I do I miss my coffee 😭😭😭😭
Hi Rosa, we're sorry to hear this. Could we please ask you to contact our Technical Team directly, by calling them on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) selecting option 3, so they can troubleshoot the issue and find you a resolution. They're available on this number from 7am to 10pm, 7 days a week. Many thanks.
@@nespresso I live in Pakistan 😭😭😭
We are currently not present in Pakistan. Please, contact your reseller directly. Also, notice that our business model does not include franchise, representation and potential sellers are not related to Nespresso. Maybe we will be present there in the future, but entering a new market is a long and complicated process. Wishing you a wonderful day! 😊
@@nespresso it’s the original one that I can confirm
@@melodywatson9hi! Im in pakistan too. Same issue here - how did you resolve it?
my one didn’t give the descale on just the lungo and espresso and it only came water from the coffee hole
not from the pipe
Hi! We're sorry this happened. We'd like to connect you with the right team to further assist you. Let us know where you are contacting us from?
@@nespresso Hii, from London, i just want to make sure it’s okay
because i tried to descale it because the milk frother wasn’t making foam anymore after 1 month of using it and i tried descaling it and it came water only from coffee hole not from the pipe.
Hi there, please can you send us a PM through social media with your full name, member number and primary address, and I will look into this further for you. Thank you.
Thanks for help job done 😀
Mine still says i need descaling and its so annoying nespreso should make their service better
Wow, I just did the Descaling.... in the potable water descaling phase, my machine started to burn.... :( luckily I unplugged so no damage or injury. Any warranty for that?
Are you sure you were in the potable water descaling phase and not the butane accelerant, napalm airstrike phase? Personally, I think it's a design mistake to have the buttons so close together.
hello nesspresso. I try to do decalcification, liquid comes out of the coffee mouth but not from the water part. what is the problem? I turned the machine on and off several times
Hello Zeiger. Our machine experts would be happy to guide you through the descaling process. Give us a call at 800-562-1465.
Ontkalkingslampje van Lattissima one blijft branden na 4 keer proberen nog niet opgelost
Het zelfde probleem hier!
Hier ook en hij doet helemaal niks meer, moet nu al voor de tweede keer terug
what can i do if the milk frother not worked?
Thanks for reaching out. In order to serve you, please let us know in which country you are located.
I put in the nozzle but the descaling light doesn’t blink
Oh! 😮 That certainly doesn't sound right, Steve. We'll be more than happy to look into this with you. Be sure Nespresso Canada's machine specialists are waiting for your toll-free call at 1.855.325.5781. We look forward to speaking with you! ☕
Iam afraid to descale since so many people have problems...
I managed it on the second try
My old one had so many problems. Never worked before the second or third try. But the new model we got wont allow you to make a coffee without descaling
My descaling light don't come on when I want to descale my machine
Hello. Can you please identify your country so we could further look into this for you?
Mine didn’t. So I took the rescaling nozzle out and put it in again and the amber light started blinking as shown in the video and I was able to start the process.
Omg it worked I was so scared hahaha, adulting is hard lol
my mood the whole time during the process hahah
was thinking the same 😂😂😂
הפעלתי את ערכת הניקוי לפי ההוראות אך הנוזל יצא רק דרך פיית הקפה ולא דרך הפיה שלקחתי מאחור
how to force quit descaling?
Hi Leon, we kindly request that you contact our customer support team via the toll-free number 1800 623 033. They are dedicated to assisting you further with machine troubleshooting and will be more than happy to provide the necessary guidance. ☕
Is it normal that the machine demands rescaling by the first use, once I inserted the milk system!?
Nayef Soufan It's not descaling. Its the clean function of the milk system -_-
הלוואי שהיה יוצא קצף חלב כמו בסרטון. קניתי את המכונה לפני חודש ושלחתי לכם לבדיקה לפני שבוע טרם קיבלתי תשובה . היא מוציאה חלב חם ולא קצף
Yes yes yes English one. My UA-cam acting out and the first one popped up was the French one I only understood C’est très simple for the first minute. 🤣
I just decaled my machine but now it's stuck with the orange light turned on all the time. What can I do? Thank you!
Hello, we would be glad to help you. Could you please provide us the country of your residence?
@@nespresso That's UK- Bristol
Hi Alexandru, it sounds like the descaling process has not fully completed. We would therefore recommend running the descaling cycle again but just with water this time. Many thanks.
@@nespresso Thank you, I will try to do that again just with water this time. If that doesn't work, what would you suggest? thank you! Alexandru
Hi Alexandru, if you still experience problems, please call our Technical Team on freephone 0800 442 442 selecting option 3, so they can troubleshoot this issue and find you a resolution. They're available on this number from 7am to 10pm, 7 days a week. Many thanks.
BEWARE!!! Just a warning, descale at your own risk, I did a descaling and now my machine doesn’t work anymore, called tech support and they aren’t sure either. Told me to do another descaling 😅 wish me luck 🤞🏼
We're always here to help. Please call us for an escalated call if needed. We're available 24/7 at 800-562-1465.
Onze machine staat meer in reparatie als dat we koffie kunnen drinken, elke 2 weken gaat het ontkalkingslampje branden en als ik hem dan ontkalk doet hij niks anders meer. En moet hij weer opgestuurd worden. Geen andere oplossingen maar wettelijk mogen ze hem 3 a 4 keer in reparatie nemen voor er iets anders gedaan word. Ik was altijd een tevreden klant al 5 jaar maar Nespresso komt me nu de keel uit
my descaling stops in the middle! what do i do
Thanks for reaching out. In order to serve you, please let us know in which country you are located.
Does she say portable water? Every time I watch this descaling video I think the same thing
"Potable", which means suitable for drinking.
I can’t get my machine in to descale mode :(
We’re dissapointed to hear that there are issues with descaling your machine. Give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.
"Take around 20 minutes" not true...almost 50 mins
"When the water tank runs empty, the espresso button shines" - not true, still blinking.
"Once the rinsing finished, the machine switches off" not true, the espresso button still blinking. So?
Hello. Can you please identify your country, so we could further look into this for you?
@@nespresso problem is solved, after 3rd attempt...
Hello! Do I need to descale when the descaling alert starts blinking or only after the light shines steadily?
Hello. Can you please identify your country, so we could further look into this for you?
@@nespresso Czech Republic. The alert lights on my machine are set differently than in this vid, the descaling alert is on top, the cleaning alert on the bottom. They both only ever blink, they never shine steadily.
ETA: Also, when I start descaling, the espresso button shines. But when I need to start the rinsing afterwards, the lungo button shines.
Dear KatiKat, thank you for your feedback. If the coffee machine is purchased in a country other than the Czech Republic, the coffee machines may differ. I recommend contacting the Nespresso in which the coffee machine was purchased. Yours Nespresso
Why descaling refusing to work
Very useful and clear, thanks much!
Can I replace the descaling agent with dish soap?
Hi there, we wouldn't recommend replacing the descaling kits with dish soap. We only test Nespresso Descaling Kits in our machines which can be purchased on our website. Many thanks.
Okay thank you 😊
what if i dont have descaling agent what should i use?
Hello. Could you please indicate your country of living so that we could assist you?
Nespresso Portugal
Adham, you can either purchase a descaling kit through our website at
bit.ly/2X9zlp2
or by phone through our toll-free number 800 260 260 😀 ☕
Hello. my coffee machine stopped making coffee with milk. when I press the latte button, machine first thinks for a long time, and then all the buttons start flashing. Other two buttons (espresso and lungo) work fine. but it only doesn't work when I want to make a latte. I am attaching a video below. Also im based in Kyrgyzstan, there is no official Nespresso service. What can i do?
Hello, Malika. We have already seen your message on IG, and we are already handling it there. Thank you.
Машина не встаёт в режим декальцинизации. что делать.
Hello. Can you please identify your country, so we could further look into this for you?
I've descale my machine and now it's mot working 😭 it's stuck in descaling mode according to Google! Anyone had this problem and know how to fix it?
Hello, can you please provide us with your country of living, so we can help you?
@@nespresso Wales united Kingdom
Hi Carina, thank you for confirming this. Please can you send us a private message with your member number and address, and we can investigate this for you? Many thanks.
@@nespresso I can't find where to private message you
Hi Carina, you can private message us through any social media platform or by emailing us at ukcrc.general@nespresso.com. Many thanks.
Is is like magic, you disassembled the waste box, and then later it seems to be still there, it is frustrating, irritating
Sorry to hear this. You can reach us through our Global pages on Instagram, Facebook or Twitter and we will gladly help you.
Wat een slechte service bij Nespresso. 2 apparaten in 1 maand zijn defect en nu opsturen naar reparatie....
doronj0103
Ik ben steeds zeer tevreden geweest, Nespresso maakt die toestellen niet zelf hé ...
Je krijgt toch een vervangtoestel ...
Indien het toestel niet te maken is, krijg je een nieuw.
Dit is mijn ervaring!
Con acido citrico mejor
Como desmontar
I have a recipe 'how to make Einspanner(ViennaCoffee) at home using Nespresso Lattissima one
Share it
@@leszo2
Vienna coffee
ua-cam.com/video/IdkbUnuhHQQ/v-deo.html
Cappuccino
ua-cam.com/video/k_p1BI0SMc0/v-deo.html
@@hyggekitchen2007 great thank you
Song name?
Hi Sachin. The music accompanying this and other Nespresso machine instructional videos was created for the sole purpose of these clips.
Per quale assurdo motivo ci sono i sottotitoli in Coreano e non in italiano
Heel eenvoudig 👏👏
My milk frother stopped working after 2 uses. Republic of Georgia🇬🇪
We are currently not present in Georgia. That is why we cannot offer you any after sales service. For more assistance, please contact the seller directly. Please notice, that our business model does not include franchise, representation or reseller and potential sellers are not related to Nespresso. Thank you!
Bro you forgot to tell us to plug in the descaling piper AFTER you turn the machine on. Thanks for wasting our time!
Dude, took me a lifetime to figure this out 😠
That was fun
Everything in the video is wrong 😂 you need to fire someone.
👍👍👍👍👍🔔🔔🔔
Why do you have to use porn music?
Not helping at all
Hi Lydia, we're sorry if you're experiencing issues descaling your Lattissima One machine. Could you please recommend you call our Technical Team on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) so that they can provide you with assistance. Our apologies for any inconvenience.
very bad experience from China
пачему
Bakso solo
'' 😅😊😅
Y
Desidererei che fossr tradotto jn italiano
Ciao Graziella, per qualsiasi informazione non esitare a contattarci tramite messaggio privato. Grazie e buona serata.