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Nespresso Lattissima One - Descaling

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  • Опубліковано 16 сер 2017
  • Your step by step Nespresso Assistance Service guide on how to descale your Nespresso Lattissima One machine. The new Lattissima One. For Espresso lovers who occasionally fancy some milk indulgence. Please visit www.nespresso.com/lattissima-one for more information.

КОМЕНТАРІ • 269

  • @alexibrowable
    @alexibrowable Рік тому +150

    If machine is off, prepare descaling fluid and catch tray first, then switch machine on and attach the descaling nozzle. This ensures the machine enters descaling mode before you press the espresso button.

  •  5 місяців тому +29

    You need to plug the descaling pipe AFTER you turn on the machine otherwise, the descaling mode does not start. I don't know who is preparing your videos but if you have such prevention function on the machine, you need to address it properly.

    • @guydrudrury8430
      @guydrudrury8430 5 місяців тому +1

      Thanks so much for the helpful tip 😊🙏☕️👍

    • @lloyd9500
      @lloyd9500 Місяць тому +2

      Thank you! This video was not clear at all

    • @shay3154
      @shay3154 6 днів тому

      Thank you so much. I thought there was something wrong with my machine

  • @heathwilder
    @heathwilder Рік тому +31

    Although the descale light was on i had both espresso and lungo lights on. I had to take the descaling nozzle out and put it back a couple of times to get the descale mode to function (ie: just the espresso light on)

    • @zhooahahah1133
      @zhooahahah1133 4 місяці тому +3

      Same

    • @beatadabrowska4568
      @beatadabrowska4568 4 місяці тому +2

      Thank you! Your comment just helped me

    • @heathwilder
      @heathwilder 4 місяці тому

      @@beatadabrowska4568 It's so tricky and I forget again every time I do it - glad it could help 😁

  • @showhidden_1877
    @showhidden_1877 3 роки тому +7

    Clear and useful! Nice video, thanks

  • @RonelleP
    @RonelleP 3 роки тому +15

    Thank you! Process worked perfectly. I was so worried when reading the comments below where most people’s Nespresso seemed to stay on descale mode.

  • @life.camera.adventures8172
    @life.camera.adventures8172 4 роки тому +4

    This video was spot on 👍🏻

    • @ioio862
      @ioio862 4 роки тому

      Life.Camera.Adventures c.f. r Kimi oily y hui loo u I

  • @terrypogue
    @terrypogue 2 роки тому +7

    I have the espresso lattiso one. I had it set up but tried pushing the espresso button and it would not work. I just read that after you attached the foam gizmo to put it into scaling mode you push the cappuccino button to start the process

  • @kekemaidi4171
    @kekemaidi4171 3 роки тому +1

    Spot on! South Africa.

  • @timeamihaly3345
    @timeamihaly3345 3 роки тому +4

    Easy to use! ❤️ MY NESPRESSO

  • @vy10mac9
    @vy10mac9 11 місяців тому +18

    This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact ua-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.

  • @DrMohammedAlmannai
    @DrMohammedAlmannai 3 роки тому +11

    للناس الي تحب تشرب كوفي في البيت؛ وتحب الكبتشينو ولديهم مثل هذي المكينة او ما شابهها؛ طبعا اذا كنت لا تستطيع شراء مادة التنظيف (سعرها مبالغ فيه كثيرا) انا استخدم الخل الابيض؛ الخطوات: ضع ٥٠٠ مل من الخل البيض في حاوية الماء الخلفية؛ وابداء بالضغط على زر الأخير في الزاوية اليمنى (زر الحليب) لتبدا عملية تنظيف الترسبات؛ بعد ان ينتهي؛ املئ خزان الماء وأبدأ التنظيف مكرر نفس العملية السابقة (بون خل ابيض)... بعد ان تنتهي..الان المكينة اصبحت جاهزة للعمل؛ بدون شراء مادة التنظيف الغالية.. بالهنا وطيب المذاق. لا تنسى تدعي لنا؛ الله يرحم والديك

  • @lein_am
    @lein_am 9 місяців тому +2

    It’s been 3yrs and I’m still here, hello everyone

  • @tlcjo4289
    @tlcjo4289 3 роки тому +6

    Success! Helpful video, thank you!

    • @nespresso
      @nespresso  3 роки тому +1

      You're welcome. Please let us know if you need additional assistance and thank you for descaling your Lattissima One.

  • @szeptowiertarka
    @szeptowiertarka 5 років тому +7

    All what I need to know! Thanks!

  • @krimpolicija3756
    @krimpolicija3756 3 роки тому

    Thanks for help job done 😀

  • @mabellagos3413
    @mabellagos3413 3 роки тому +4

    MY LIGHT ON GRAN LATISSIMA IS STILL ON AFTER DESCALING, tHANK YOU

    • @nespresso
      @nespresso  3 роки тому +1

      Hi Mabel, would you please call us at 1-800-562-1465 when you are near your machine? We'll be happy to assist.

    • @mabellagos3413
      @mabellagos3413 3 роки тому

      Fixed it.Thxs.

    • @st_2301
      @st_2301 3 роки тому +1

      @@mabellagos3413 how did you fix it?

    • @konstantinhristow2964
      @konstantinhristow2964 2 роки тому

      @@mabellagos3413 hey how fixet ??

    • @melodywatson9
      @melodywatson9 Рік тому

      @@mabellagos3413 please help

  • @sam-douglas
    @sam-douglas 4 роки тому +27

    I've read that if you don't have descaling solution you can use 50/50 mix of water and vinegar.

  • @simonekeeble6711
    @simonekeeble6711 3 роки тому +2

    I have mine for 3 months now and very happy, expect recently the water does not seem to heat up as it should?

    • @nespresso
      @nespresso  3 роки тому

      Hello, can you please tell us your country of living, so we can help you?

    • @gjyltenememeti8045
      @gjyltenememeti8045 3 роки тому

      @@nespresso hello ich habe eine problem 🙁 meine machine nicht funktioniert? 3 monate gut aber jezt nicht gut warum für kurze zeit nicht gut das ist nicht normal

  • @ScuzzySera
    @ScuzzySera 4 роки тому +56

    Thanks Nespresso. But i sure hope UA-cam doesn't start recommending me descaling videos !

  • @brunozumella1061
    @brunozumella1061 2 роки тому +20

    There's an error in this video : when the first part ends, it is the lungo light that shines, not the expresso light...

    • @maryit6087
      @maryit6087 Рік тому

      I think yours is a different model, check the newer video it says the lungo button

    • @unicul83
      @unicul83 3 місяці тому

      You are right!

  • @jjjez
    @jjjez Рік тому +1

    It’s actually the double espresso button to rinse on my one…. which is just a black version of the one is this video.

  • @GeorgiaAndrea
    @GeorgiaAndrea Рік тому +4

    Water comes out from both nozzles but it was quite slow.. the water flows a bit and then stops and the cycle repeats.. no wonder it’s a 20 minute process😅

    • @13tinamarie
      @13tinamarie 11 місяців тому

      I was wondering if my machine was broken because it would spit out little water then stop then do it all over again

  • @patrickverheugt6074
    @patrickverheugt6074 5 місяців тому

    Klasse! Werkt super!

  • @beee2167
    @beee2167 5 років тому +4

    Very useful and clear, thanks much!

  • @zebaahmed7795
    @zebaahmed7795 3 місяці тому

    I’m from India. I completed all processes. Thank you!

  • @tanyamirza1976
    @tanyamirza1976 Рік тому +1

    Hi. I have a new lattissima one machine and after maybe the second use the ‘clean’ button turned orange (right after the coffee is made), I have cleaned out everything multiple times as mentioned in the manual, yet no luck! It’s barely been a week of using it and the ‘clean’ light just won’t seem to go away . Please help!!
    Also its bought from UK but being used in Pakistan

    • @nespresso
      @nespresso  Рік тому

      Hi Tanya, we're sorry to hear this. We'd recommend following these instructions first to see if you can remove the light: bit.ly/3Drmggc Many thanks.

  • @RandomEdits084
    @RandomEdits084 3 роки тому

    Yes yes yes English one. My UA-cam acting out and the first one popped up was the French one I only understood C’est très simple for the first minute. 🤣

  • @yokonoe
    @yokonoe 3 роки тому +3

    Wow, I just did the Descaling.... in the potable water descaling phase, my machine started to burn.... :( luckily I unplugged so no damage or injury. Any warranty for that?

    • @heathwilder
      @heathwilder Рік тому

      Are you sure you were in the potable water descaling phase and not the butane accelerant, napalm airstrike phase? Personally, I think it's a design mistake to have the buttons so close together.

  • @zeigergaby3382
    @zeigergaby3382 2 роки тому

    hello nesspresso. I try to do decalcification, liquid comes out of the coffee mouth but not from the water part. what is the problem? I turned the machine on and off several times

    • @nespresso
      @nespresso  2 роки тому

      Hello Zeiger. Our machine experts would be happy to guide you through the descaling process. Give us a call at 800-562-1465.

  • @hinadhedhijunaid1115
    @hinadhedhijunaid1115 Рік тому +5

    While descaling the water only comes out of the coffee side and not the nozzle.

    • @darrina2711
      @darrina2711 Рік тому

      Mine too...How to clean it

    • @jiechen2203
      @jiechen2203 Рік тому

      Mine is the same

    • @Ro-ku4qn
      @Ro-ku4qn 10 місяців тому

      Same with mine 😢

    • @milkmandagg4519
      @milkmandagg4519 10 місяців тому

      same here and the orange light is still flashing when I turn it back on what do I do to stop it

  • @amrmohamed4417
    @amrmohamed4417 5 років тому +13

    I performed the whole process, twice, but still the descaling indicator is on.

    • @nespresso
      @nespresso  5 років тому

      A Machine Technician will gladly assist via our toll-free number, 800-562-1465.

    • @dylanredman4999
      @dylanredman4999 5 років тому +3

      this happened to me as well - did you resolve?

    • @amrmohamed4417
      @amrmohamed4417 4 роки тому +1

      @@dylanredman4999 I resolved that by repeating the whole process.

    • @st_2301
      @st_2301 3 роки тому

      @@amrmohamed4417 you repeated the whole process with the descaling solution twice?

    • @gczobel
      @gczobel 3 роки тому +1

      Use sour salt (citric salt) and you'll never have this issue again.

  • @PJLEDUC
    @PJLEDUC 4 роки тому +8

    The descaling light is still on. (Canada)

    • @teresawilliams2956
      @teresawilliams2956 4 роки тому +2

      I’m having the same problem thanks

    • @nespresso
      @nespresso  4 роки тому

      A Machine Technician is happy to help via our toll-free number, 800-562-1465.

    • @nespresso
      @nespresso  4 роки тому

      Hi Pierre-Jacques! Be assured that we have technical assistance available. We invite you to call our toll-free number 1.855.325.5781 to talk to a machine specialist. They will be happy to help you. Cheers!

    • @EngineNo.9
      @EngineNo.9 4 роки тому

      Was it resolved? I’m having the same problem.

    • @teresawilliams2956
      @teresawilliams2956 4 роки тому

      @sam it was done it twice and the light came off hope that helps

  • @dimot1382
    @dimot1382 4 роки тому +3

    Where can I buy descaling agent. I just bought a latissima one a few days ago and I want to be prepared for any procedures that will later be needed

  • @nik6498
    @nik6498 3 роки тому +1

    I just ended the discaling process as shown in your nice video but the orange discaling light is still on … any suggestions ?

    • @nespresso
      @nespresso  3 роки тому

      Please visit our website for additional troubleshooting tips. You can also contact a Machine Expert anytime via our US toll-free number, 800-562-1465.

    • @cynthiamabundasaleh9935
      @cynthiamabundasaleh9935 Рік тому

      I have the same problem, talking from Beirut.

  • @user-ip4ub7oo7u
    @user-ip4ub7oo7u 3 роки тому +1

    הפעלתי את ערכת הניקוי לפי ההוראות אך הנוזל יצא רק דרך פיית הקפה ולא דרך הפיה שלקחתי מאחור

  • @elainenovodvorsky9631
    @elainenovodvorsky9631 2 роки тому +3

    After descaling process the descaling light is still on.
    How to eleminate it?

    • @nespresso
      @nespresso  2 роки тому

      Give us a call at the phone number listed on our website, and one of our machine experts would be happy to assist you!

  • @saadnaeem1252
    @saadnaeem1252 5 місяців тому

    Do I need to descale my nespresso if the descaling light hasn’t turned on? It’s been a few months since I’ve been using it.

    • @nespresso
      @nespresso  5 місяців тому

      We recommend descaling your machine with Nespresso Descaling Solution every 3 months or 300 capsules, whichever comes first to remove internal mineral deposit that can build up, which can affect the flow, temperature and overall performance of your machine. A weekly cleaning will keep the brew unit clear of grinds and coffee residue. If you're concerned with the performance of your Lattissima One, please call directly for assistance, 800.562.1465. A machine expert is available 24/7.

  • @kriszta4059
    @kriszta4059 Рік тому

    My machine is about 3 years old but never indicated this cleaning sign.... Is it possible that not needed? But the quality of the coffees is a bit poor now kind of watery and smaller amount than in the beginning. Have you any advices?

    • @nespresso
      @nespresso  Рік тому

      Hello. Thank you for reaching out. Please let us know where you are contacting us from, so we could further assist you.

  • @zhooahahah1133
    @zhooahahah1133 4 місяці тому

    That was fun

  • @matthewb377
    @matthewb377 3 роки тому +5

    Hey Nespresso, my machine is still in descaling mode after I followed the instructions, what would you recommend?

    • @nespresso
      @nespresso  3 роки тому

      We'll be happy to help, Matthew. Please contact a Machine Technician via our toll-free number, 800-562-1465.

    • @fluffymat1
      @fluffymat1 3 роки тому

      Hi my light stays on after descaling did you find out how to get the light out

  • @simpsonm91
    @simpsonm91 4 роки тому +4

    Our light is still on after descaling twice? Australia

    • @nespresso
      @nespresso  4 роки тому

      Hey Matthew, sorry to hear that! When you have a moment, can you send us a PM via Facebook with your membership details, so we can help you with your machine? Speak soon!

    • @Hugobeans
      @Hugobeans 3 роки тому +9

      @@nespresso same issue uk, would be a lot easier if you just told everyone the answer on here.

    • @salyoutubepremium7734
      @salyoutubepremium7734 2 роки тому

      @@nespresso unbelievable. Customers proactively provide their country based on previous responses by Nespresso, so how does Nespresso reply?? Not with " how to fix" instructions but to PM them via FB with their membership number. After reading this I think I'll look at another brand of espresso maker to purchase.

    • @tanyamirza1976
      @tanyamirza1976 27 днів тому

      @@Hugobeanssame issue!! How did you resolve it?

  • @liabrettschneider7437
    @liabrettschneider7437 4 роки тому +1

    Onze machine staat meer in reparatie als dat we koffie kunnen drinken, elke 2 weken gaat het ontkalkingslampje branden en als ik hem dan ontkalk doet hij niks anders meer. En moet hij weer opgestuurd worden. Geen andere oplossingen maar wettelijk mogen ze hem 3 a 4 keer in reparatie nemen voor er iets anders gedaan word. Ik was altijd een tevreden klant al 5 jaar maar Nespresso komt me nu de keel uit

  • @adityap8505
    @adityap8505 3 роки тому +1

    what can i do if the milk frother not worked?

    • @nespresso
      @nespresso  3 роки тому

      Thanks for reaching out. In order to serve you, please let us know in which country you are located.

  • @user-xx7yt5ye9l
    @user-xx7yt5ye9l Рік тому

    I have descaled my machine many times without issue but this time it refuses to descale?

    • @nespresso
      @nespresso  Рік тому

      Descaling with Nespresso Descaling Solution is the best way to keep your machine in peak operating condition and coffee tasting best, Lisa. Please try unplugging your machine for 30 seconds, plugging it back in and entering the descaling cycle. If you're still unsuccessful, please call 800.562.1465. A machine expert is happy to assist you further.

  • @millibarman
    @millibarman 2 роки тому +2

    Guessing Nespresso means ‘rinse’ each of the 43 times they say to ‘empty’ the used capsule container. I mean, it’s empty already! It’s empty! Did I mention it’s empty

  • @lein_am
    @lein_am 4 роки тому +21

    Omg it worked I was so scared hahaha, adulting is hard lol

    • @sarajcvs
      @sarajcvs 3 роки тому +3

      my mood the whole time during the process hahah

    • @Nitneuq
      @Nitneuq 3 роки тому

      was thinking the same 😂😂😂

  • @nalyd321
    @nalyd321 3 роки тому

    Does she say portable water? Every time I watch this descaling video I think the same thing

    • @benjicb6481
      @benjicb6481 2 роки тому

      "Potable", which means suitable for drinking.

  • @elisabethweckhuyzen9537
    @elisabethweckhuyzen9537 2 роки тому +1

    Heel eenvoudig 👏👏

  • @steverust6494
    @steverust6494 Рік тому

    I put in the nozzle but the descaling light doesn’t blink

    • @nespresso
      @nespresso  Рік тому

      Oh! 😮 That certainly doesn't sound right, Steve. We'll be more than happy to look into this with you. Be sure Nespresso Canada's machine specialists are waiting for your toll-free call at 1.855.325.5781. We look forward to speaking with you! ☕

  • @miriamiversen8171
    @miriamiversen8171 4 роки тому +1

    My descaling light don't come on when I want to descale my machine

    • @nespresso
      @nespresso  4 роки тому

      Hello. Can you please identify your country so we could further look into this for you?

    • @kierontuohey1215
      @kierontuohey1215 4 роки тому +4

      Mine didn’t. So I took the rescaling nozzle out and put it in again and the amber light started blinking as shown in the video and I was able to start the process.

  • @liesbuiskool9211
    @liesbuiskool9211 4 роки тому +3

    Ontkalkingslampje van Lattissima one blijft branden na 4 keer proberen nog niet opgelost

    • @thekilinc32
      @thekilinc32 4 роки тому

      Het zelfde probleem hier!

    • @liabrettschneider7437
      @liabrettschneider7437 4 роки тому

      Hier ook en hij doet helemaal niks meer, moet nu al voor de tweede keer terug

  • @msgmetracey4712
    @msgmetracey4712 Рік тому

    ALL the lights on my Lattissima one (from Australia) are on and blinking constantly. I have no response from my machine at all. This happened the last time also, I can't descale it. How do to fix it please.

    • @nespresso
      @nespresso  Рік тому

      Hi Tracey! Please contact our team on the phone 1800 623 033 or on Live Chat, and the team will assist you with your machine.

    • @ZamalNt
      @ZamalNt Рік тому

      ‏‪0:31‬‏

    • @ZamalNt
      @ZamalNt Рік тому

      ‏‪0:46‬‏ @@nespresso

  • @gentjanabaraku1219
    @gentjanabaraku1219 4 місяці тому

    my one didn’t give the descale on just the lungo and espresso and it only came water from the coffee hole
    not from the pipe

    • @nespresso
      @nespresso  4 місяці тому +1

      Hi! We're sorry this happened. We'd like to connect you with the right team to further assist you. Let us know where you are contacting us from?

    • @gentjanabaraku1219
      @gentjanabaraku1219 3 місяці тому

      @@nespresso Hii, from London, i just want to make sure it’s okay
      because i tried to descale it because the milk frother wasn’t making foam anymore after 1 month of using it and i tried descaling it and it came water only from coffee hole not from the pipe.

    • @nespresso
      @nespresso  3 місяці тому

      Hi there, please can you send us a PM through social media with your full name, member number and primary address, and I will look into this further for you. Thank you.

  • @awaisdar5976
    @awaisdar5976 Місяць тому

    I have been following the same process but espresso button is not lighting up, please help me thank you

    • @nespresso
      @nespresso  Місяць тому

      Hi! We're sorry this happened. We'd like to connect you with the right team to further assist you. Let us know where you are contacting us from? 😔

    • @awaisdar5976
      @awaisdar5976 Місяць тому

      @@nespresso UAE

  • @Reseng0411
    @Reseng0411 4 роки тому +16

    I have descaled the machine two times. However, The indicator still on...please advise on how to resolve the problem?

    • @nespresso
      @nespresso  4 роки тому +1

      Hello, can you please clarify your country of living, so we could help you?

    • @kevinellis840
      @kevinellis840 4 роки тому +7

      What was the resolution for this? As I have the same problem after descaling once!

    • @Hugobeans
      @Hugobeans 3 роки тому

      Me too, same issue. Uk 🇬🇧

    • @gczobel
      @gczobel 3 роки тому

      @@Hugobeans citric salt

    • @lioliavynn
      @lioliavynn 3 роки тому

      Same problem 😕

  • @akaemed8674
    @akaemed8674 3 роки тому +4

    Mine still says i need descaling and its so annoying nespreso should make their service better

  • @golibandarabbasi3702
    @golibandarabbasi3702 4 роки тому +5

    i descale my machine but the alert is still on,i try with just water the second time but the descale light is still on,what should i do ?

    • @isobelkane1233
      @isobelkane1233 4 роки тому

      Cant get milk from machi

    • @nespresso
      @nespresso  4 роки тому

      Hello, can you please clarify your country of living, so we could help you?

    • @haydenbrayton
      @haydenbrayton 4 роки тому +5

      Nespresso Why the hell does the country of origin matter? Are you not selling the same machines worldwide?

    • @Hugobeans
      @Hugobeans 3 роки тому

      @@haydenbrayton exactly 💯

    • @Hugobeans
      @Hugobeans 3 роки тому

      @@haydenbrayton just a generic answer

  • @noakampeas1464
    @noakampeas1464 3 роки тому +1

    my descaling stops in the middle! what do i do

    • @nespresso
      @nespresso  3 роки тому

      Thanks for reaching out. In order to serve you, please let us know in which country you are located.

  • @Drsofan
    @Drsofan 6 років тому +6

    Is it normal that the machine demands rescaling by the first use, once I inserted the milk system!?

    • @techforever1970
      @techforever1970 6 років тому +3

      Nayef Soufan It's not descaling. Its the clean function of the milk system -_-

    • @Kobisegal50
      @Kobisegal50 6 років тому

      הלוואי שהיה יוצא קצף חלב כמו בסרטון. קניתי את המכונה לפני חודש ושלחתי לכם לבדיקה לפני שבוע טרם קיבלתי תשובה . היא מוציאה חלב חם ולא קצף

  • @katikatnik1105
    @katikatnik1105 2 роки тому +1

    Hello! Do I need to descale when the descaling alert starts blinking or only after the light shines steadily?

    • @nespresso
      @nespresso  2 роки тому

      Hello. Can you please identify your country, so we could further look into this for you?

    • @katikatnik1105
      @katikatnik1105 2 роки тому

      @@nespresso Czech Republic. The alert lights on my machine are set differently than in this vid, the descaling alert is on top, the cleaning alert on the bottom. They both only ever blink, they never shine steadily.
      ETA: Also, when I start descaling, the espresso button shines. But when I need to start the rinsing afterwards, the lungo button shines.

    • @nespresso
      @nespresso  2 роки тому

      Dear KatiKat, thank you for your feedback. If the coffee machine is purchased in a country other than the Czech Republic, the coffee machines may differ. I recommend contacting the Nespresso in which the coffee machine was purchased. Yours Nespresso

  • @christineang3609
    @christineang3609 Місяць тому

    Descaled my machine. Orange descale button keeps flashing and won't leave descale mode.

    • @christineang3609
      @christineang3609 Місяць тому

      I rung nespresso help and no help at all. Machine was gift from my daughter. I couldn't prove I brought it. Come on nespresso. Be the last nespresso I ever own

    • @nespresso
      @nespresso  Місяць тому

      Hello! We're sorry this happened. We'd like to connect you with the right team to further assist you. Let us know where you are contacting us from?

  • @alexandruchircu10
    @alexandruchircu10 3 роки тому

    I just decaled my machine but now it's stuck with the orange light turned on all the time. What can I do? Thank you!

    • @nespresso
      @nespresso  3 роки тому

      Hello, we would be glad to help you. Could you please provide us the country of your residence?

    • @alexandruchircu10
      @alexandruchircu10 3 роки тому

      @@nespresso That's UK- Bristol

    • @nespresso
      @nespresso  3 роки тому

      Hi Alexandru, it sounds like the descaling process has not fully completed. We would therefore recommend running the descaling cycle again but just with water this time. Many thanks.

    • @alexandruchircu10
      @alexandruchircu10 3 роки тому

      @@nespresso Thank you, I will try to do that again just with water this time. If that doesn't work, what would you suggest? thank you! Alexandru

    • @nespresso
      @nespresso  3 роки тому +2

      Hi Alexandru, if you still experience problems, please call our Technical Team on freephone 0800 442 442 selecting option 3, so they can troubleshoot this issue and find you a resolution. They're available on this number from 7am to 10pm, 7 days a week. Many thanks.

  • @omgofficial7161
    @omgofficial7161 3 роки тому

    Como desmontar

  • @resenmkd
    @resenmkd 2 роки тому +1

    I’m on the third descale cycle, what a headache this process is absolutely terrible

    • @nespresso
      @nespresso  2 роки тому

      Hi there, we're sorry to hear this. If you are still having issues descaling your machine, we recommend contacting our Technical Team directly for further assistance. You can reach them by calling freephone 0800 442 442 (UK) or 1800 812 660 (ROI) and then select option number 3. Many thanks.

  • @lauren4954
    @lauren4954 2 роки тому

    I can’t get my machine in to descale mode :(

    • @nespresso
      @nespresso  2 роки тому

      We’re dissapointed to hear that there are issues with descaling your machine. Give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.

  • @AdhamNafea
    @AdhamNafea 4 роки тому

    what if i dont have descaling agent what should i use?

    • @nespresso
      @nespresso  4 роки тому

      Hello. Could you please indicate your country of living so that we could assist you?

    • @AdhamNafea
      @AdhamNafea 4 роки тому

      Nespresso Portugal

    • @nespresso
      @nespresso  4 роки тому

      Adham, you can either purchase a descaling kit through our website at
      bit.ly/2X9zlp2
      or by phone through our toll-free number 800 260 260 😀 ☕

  • @ahmedroohan3788
    @ahmedroohan3788 3 роки тому +4

    Iam afraid to descale since so many people have problems...

    • @Dandy34633
      @Dandy34633 2 роки тому

      I managed it on the second try

    • @vanessamercedes7675
      @vanessamercedes7675 3 місяці тому +1

      My old one had so many problems. Never worked before the second or third try. But the new model we got wont allow you to make a coffee without descaling

  • @malikanasyrova611
    @malikanasyrova611 Рік тому

    Hello. my coffee machine stopped making coffee with milk. when I press the latte button, machine first thinks for a long time, and then all the buttons start flashing. Other two buttons (espresso and lungo) work fine. but it only doesn't work when I want to make a latte. I am attaching a video below. Also im based in Kyrgyzstan, there is no official Nespresso service. What can i do?

    • @nespresso
      @nespresso  Рік тому

      Hello, Malika. We have already seen your message on IG, and we are already handling it there. Thank you.

  • @candycandy3110
    @candycandy3110 3 роки тому

    Can I replace the descaling agent with dish soap?

    • @nespresso
      @nespresso  3 роки тому +1

      Hi there, we wouldn't recommend replacing the descaling kits with dish soap. We only test Nespresso Descaling Kits in our machines which can be purchased on our website. Many thanks.

    • @candycandy3110
      @candycandy3110 3 роки тому

      Okay thank you 😊

  • @hyggekitchen2007
    @hyggekitchen2007 3 роки тому

    I have a recipe 'how to make Einspanner(ViennaCoffee) at home using Nespresso Lattissima one

    • @leszo2
      @leszo2 3 роки тому

      Share it

    • @hyggekitchen2007
      @hyggekitchen2007 3 роки тому

      @@leszo2
      Vienna coffee
      ua-cam.com/video/IdkbUnuhHQQ/v-deo.html

    • @hyggekitchen2007
      @hyggekitchen2007 3 роки тому

      Cappuccino
      ua-cam.com/video/k_p1BI0SMc0/v-deo.html

    • @leszo2
      @leszo2 3 роки тому

      @@hyggekitchen2007 great thank you

  • @wa_lera
    @wa_lera 4 роки тому +17

    NOT HELPFUL. INDICATOR STILL ON.
    And just for you to know, people. It's my second time having this stupid problem. The machine went to service for a month, and at the time it returned it seemed to be fixed but... NOPE. My second descaling, and again struggling. And they just don't care. I regret that I spend this money for that

    • @nespresso
      @nespresso  4 роки тому

      Good evening. We are sorry to hear that you have encountered difficulties with the coffee machine. Please send us an email with the details clubru@nespresso.com.

    • @user-eb3ck9ms8x
      @user-eb3ck9ms8x 4 роки тому

      В

    • @Hugobeans
      @Hugobeans 3 роки тому +4

      @@nespresso everyone having same issue. Tell us how to fix with out everyone having to call support 🙄

  • @melodywatson9
    @melodywatson9 Рік тому

    I have descaled my Nesspresso but the descaling light still won’t turn off
    What can I do I miss my coffee 😭😭😭😭

    • @nespresso
      @nespresso  Рік тому

      Hi Rosa, we're sorry to hear this. Could we please ask you to contact our Technical Team directly, by calling them on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) selecting option 3, so they can troubleshoot the issue and find you a resolution. They're available on this number from 7am to 10pm, 7 days a week. Many thanks.

    • @melodywatson9
      @melodywatson9 Рік тому

      @@nespresso I live in Pakistan 😭😭😭

    • @nespresso
      @nespresso  Рік тому

      We are currently not present in Pakistan. Please, contact your reseller directly. Also, notice that our business model does not include franchise, representation and potential sellers are not related to Nespresso. Maybe we will be present there in the future, but entering a new market is a long and complicated process. Wishing you a wonderful day! 😊

    • @melodywatson9
      @melodywatson9 Рік тому

      @@nespresso it’s the original one that I can confirm

    • @tanyamirza1976
      @tanyamirza1976 27 днів тому

      @@melodywatson9hi! Im in pakistan too. Same issue here - how did you resolve it?

  • @user-cg7kp1kv2y
    @user-cg7kp1kv2y 2 місяці тому

    Why descaling refusing to work

  • @lenalena4139
    @lenalena4139 3 роки тому

    Машина не встаёт в режим декальцинизации. что делать.

    • @nespresso
      @nespresso  3 роки тому

      Hello. Can you please identify your country, so we could further look into this for you?

  • @carinaadams1291
    @carinaadams1291 3 роки тому +1

    I've descale my machine and now it's mot working 😭 it's stuck in descaling mode according to Google! Anyone had this problem and know how to fix it?

    • @nespresso
      @nespresso  3 роки тому +1

      Hello, can you please provide us with your country of living, so we can help you?

    • @carinaadams1291
      @carinaadams1291 3 роки тому

      @@nespresso Wales united Kingdom

    • @nespresso
      @nespresso  3 роки тому

      Hi Carina, thank you for confirming this. Please can you send us a private message with your member number and address, and we can investigate this for you? Many thanks.

    • @carinaadams1291
      @carinaadams1291 3 роки тому

      @@nespresso I can't find where to private message you

    • @nespresso
      @nespresso  3 роки тому +1

      Hi Carina, you can private message us through any social media platform or by emailing us at ukcrc.general@nespresso.com. Many thanks.

  • @nyapatin265
    @nyapatin265 4 роки тому +2

    Con acido citrico mejor

  • @greatmuta577
    @greatmuta577 3 роки тому

    "Take around 20 minutes" not true...almost 50 mins
    "When the water tank runs empty, the espresso button shines" - not true, still blinking.
    "Once the rinsing finished, the machine switches off" not true, the espresso button still blinking. So?

    • @nespresso
      @nespresso  3 роки тому

      Hello. Can you please identify your country, so we could further look into this for you?

    • @greatmuta577
      @greatmuta577 3 роки тому

      @@nespresso problem is solved, after 3rd attempt...

  • @ninidvali2699
    @ninidvali2699 2 роки тому

    My milk frother stopped working after 2 uses. Republic of Georgia🇬🇪

    • @nespresso
      @nespresso  2 роки тому

      We are currently not present in Georgia. That is why we cannot offer you any after sales service. For more assistance, please contact the seller directly. Please notice, that our business model does not include franchise, representation or reseller and potential sellers are not related to Nespresso. Thank you!

  • @danieleballarin8097
    @danieleballarin8097 Рік тому

    Per quale assurdo motivo ci sono i sottotitoli in Coreano e non in italiano

  • @Dandy34633
    @Dandy34633 2 роки тому

    Is is like magic, you disassembled the waste box, and then later it seems to be still there, it is frustrating, irritating

    • @nespresso
      @nespresso  2 роки тому

      Sorry to hear this. You can reach us through our Global pages on Instagram, Facebook or Twitter and we will gladly help you.

  • @sachinsrikanth737
    @sachinsrikanth737 2 роки тому

    Song name?

    • @nespresso
      @nespresso  2 роки тому

      Hi Sachin. The music accompanying this and other Nespresso machine instructional videos was created for the sole purpose of these clips.

  • @DrMohammedAlmannai
    @DrMohammedAlmannai Рік тому +2

    To clean Nespresso coffee machine at no cost: fill the water tank with natural white vinegar; Then you start pressing the cleaning button; After this process, fill the tank with clean water, then press the cleaning button again. After this process, the warning sign will go off; And your Nespresso coffee machine becomes clean and at a negligible cost. Trust this advice; I've been using it for years.

    • @CoFFee123..
      @CoFFee123.. Рік тому

      How much white vinegar and water did you use?

  • @doronj0103
    @doronj0103 4 роки тому +6

    Wat een slechte service bij Nespresso. 2 apparaten in 1 maand zijn defect en nu opsturen naar reparatie....

    • @annickramaekers1441
      @annickramaekers1441 4 роки тому

      doronj0103
      Ik ben steeds zeer tevreden geweest, Nespresso maakt die toestellen niet zelf hé ...
      Je krijgt toch een vervangtoestel ...
      Indien het toestel niet te maken is, krijg je een nieuw.
      Dit is mijn ervaring!

  • @lloyd9500
    @lloyd9500 Місяць тому +2

    Bro you forgot to tell us to plug in the descaling piper AFTER you turn the machine on. Thanks for wasting our time!

  • @denchannel3170
    @denchannel3170 4 роки тому

    👍👍👍👍👍🔔🔔🔔

  • @graziellamartelli1011
    @graziellamartelli1011 3 роки тому

    Desidererei che fossr tradotto jn italiano

    • @nespresso
      @nespresso  3 роки тому

      Ciao Graziella, per qualsiasi informazione non esitare a contattarci tramite messaggio privato. Grazie e buona serata.

  • @user-rb9ti7qd7e
    @user-rb9ti7qd7e 4 роки тому +2

    пачему

  • @janagrunerova223
    @janagrunerova223 3 роки тому

    Y

  • @mislanngadimen9006
    @mislanngadimen9006 5 років тому +2

    Bakso solo

  • @gaelbalduini1801
    @gaelbalduini1801 20 днів тому

    '' 😅😊😅

  • @bbfreak8367
    @bbfreak8367 Рік тому +1

    Why do you have to use porn music?

  • @user-oq6is9ms2p
    @user-oq6is9ms2p 3 роки тому

    ليه مافي عربي

    • @nespresso
      @nespresso  3 роки тому

      مرحبا، نشكرك على إهتمامك بنسبريسو
      نأمل منك التواصل مع نادي نسبريسو على الرقم المجاني 8001166612 و سيسعدنا خدمتك
      يومك سعيد :)

  • @sodikfarozov7915
    @sodikfarozov7915 3 роки тому

    Нафик

  • @CR7China
    @CR7China 3 роки тому

    very bad experience from China

  • @naimceylan3239
    @naimceylan3239 5 років тому +1

    mehmet balaman

  • @maurizialanduzzi6043
    @maurizialanduzzi6043 3 роки тому

    POTEVATEVFARLO IN ITALIANO... NN SI CAPISCE QUANDO HA FINITO

  • @lydiadeacon7150
    @lydiadeacon7150 4 роки тому +2

    Not helping at all

    • @nespresso
      @nespresso  4 роки тому

      Hi Lydia, we're sorry if you're experiencing issues descaling your Lattissima One machine. Could you please recommend you call our Technical Team on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) so that they can provide you with assistance. Our apologies for any inconvenience.

  • @luciebigue7534
    @luciebigue7534 2 роки тому

    Français, svp !

    • @nespresso
      @nespresso  2 роки тому

      Chère Lucie,
      Je comprends parfaitement que vous souhaitiez disposer de nos tutoriels en français. Vous disposez de sous-titres qui peuvent vous aider sur cette vidéo, si vous souhaitez l'accompagnement d'un Expert Machine vous pouvez nous contacter via Facebook Messenger en cliquant sur le lien suivant : bit.ly/3qaInQ3 ou par téléphone au 0 800 55 52 53 (du lundi au dimanche de 7h00 à 22h00, appel gratuit)
      À très vite.
      Nordine

  • @ritavanparys5851
    @ritavanparys5851 Рік тому

    Nederlands

  • @dominicharris9130
    @dominicharris9130 Рік тому

    Worst machine I've ever bought!! Forever stuck on descale mode and is now a waste of money... Screw you Nespresso

    • @nespresso
      @nespresso  Рік тому

      Hi Dominic, we're sorry to hear this. If you could please call our Technical Team directly on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) selecting option 3, they'll troubleshoot the issue and find you a resolution. They're available on this number from 7am to 10pm, 7 days a week. Many thanks.