The Biggest Ebay Scam EVER!! AND how to prevent it!
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- Опубліковано 28 сер 2024
- This is a well known scam on ebay/paypal, but I'm going to show you how its done..... AND how to prevent it. And if you can't prevent it, I'm going to show you how to get your money back 99.99% of the time.
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That's pretty optimistic on your part. I have gotten stones, trash, you name it. I sell vintage parts and there is no serial number etc. Face it, eBay does NOT care ONE iota about a seller.. period!!
Why can't eBay understand that their sellers are buyers too! Of course, the more sellers they piss off, the more sellers they lose as buyers.... but they can't connect THOSE dots!!! Probably wonder at times why more people buy from Amazon now, but then again, there's always a new group of buyers growing up, so maybe they don't even realize how much eBay COULD have grown in the time they've been screwing sellers over!
Brian is right about eBay. They will auto refund to buyers for anything even when reported to them. Their so called "seller support" team is nothing more than lip service, and an absolute joke. Bad or fraudulent behavior is supported on eBay!
That's a very interesting perspective. I run my own business through Instagram and only sell a few items on a site called Mineraliety, so I can bypass customer support and go straight to the FBI and PayPal - and PayPal support is ACE.
Brian Smith Yep. EBay thinks it small time sellers are Wal Mart and that we should except returns no matter what even though the seller has no returns and got scammed. They are so corporate bottom line now and they want buyers to have all the rights
Which really makes no sense since we the SELLERS are their source of income!!! Something similar to this happened to me, it wasnt a scam they just returned the cell phone and didnt include the charger that I shipped with it. After a long argument with ebay telling me unfortunately thats the way ebay is set up I actually said to the rep " You mean to tell me I could buy a diamond ring, open a return, send them a box of rocks, and they have to refund me?, rep replied, " unfortunately that is the way ebay is set up, to which I replied, " well guess I will be buying some diamond rings! Have a nice day, click!
Thank you for the kind comments about Canadian, we love you and appreciate you too. :) you are very helpful and knowledgeable reseller, thank you again
Great video. Thanks. I had an item returned because the buyer said it was not as described. The best part? They filed the dispute BEFORE they received the item. In other words, impossible for the buyer to see it so impossible for it not to match the description.
Haha busted!
Good stuff as usual. Also as an eBay seller never leave feedback first as the buyer the has leverage to try and ask for some of the money refund. I always tell them I will give them full refund if they return it to me. But of course they want to keep the item just want to scam some of the purchase money back from me. If you leave feedback first then you have lost any leverage. After I offer them a refund for return, they usually go away without incident as I don't ever refund partially without a return first. Sorry scammers no dice!
Your right, i hear that all the time which I'm guilty of doing. BUT I NEVER offer partial refunds unless its a dang good story or reason. I say "send it back for a full refund" period... they either go away, or they send it back. i don't play those scam partial refunds either
The seller leaving feedback?
Aren't you losing shipping money if you refund them ?
it is so kind of you to share that. I am starting to sell on eBay and I was worried about scammers. And I thought I would just have everything insured but I also heard that that wasn't guaranteed. now I see why. I really appreciate your video. Thank you soooooo much.
Your very welcome. Gotta be extra careful!
this has to be one of the best videos I have seen on UA-cam. all your videos are straight to the point unlike a lot of videos where they spend 20 minutes talking a load of nonsense. What I really like is the honesty you show.
if possible, can you post a "NOTICE" on all listings?.. something along the lines of:
"To protect ourselves from liability, due to fraudulent returns/item swapping, we video all packaging and return package openings of every item sold."
it may reduce the attempts of swindlers, lol
A lot of things like this CAN help..
Fightlikabrave saving this
nice!
Thank you for this. New to Ebay selling, and I am adding this to all my listings.
This notice will be on mine from
now on. Thanks for the tips!
rockstar you the man thanks on behalf of all sellers everywhere keep on doing what you are doing
Great video my friend. Thankfully I've never had this happen to me in all my years, but we need to crack down on these scammers and make eBay safe for sellers.
They do a great job of finding them. so I think we are very safe on eBay. thanks so much!
Solid post letting sellers know we can actually adjust in our settings not to sell to potential buyers w 0 feedback. I was about to comment “how are we supposed to prevent that?”
You can't stop 0 feedback.. everyone started somewhere.. You can block NEGATIVE feedback buyers with -1 or worse
@@RockstarFlipper You can't leave negative feedbacks for buyers. It used to but not anymore.
Thanks for making this video and I am going to share a link and spread the word. I have been in several UA-cam live streams and facebook chats where members suggest selling cell phones on eBay and say "its easy or never a problem" They got to stop saying that bs because from you and some others I have become wise to the eBay buyers scam. Thanks again.
I have actually been struggling with return fraud quite a bit lately. Just today a lady sending pictures of a different pair of jeans saying there was a hole in the ones we sent her. I'm exploring unique solutions such as making my own clothing tags to tyvek wrist bands and even the use of a UV pen to mark clothing on the inside. Of course documenting the serial number of the wrist bands with extra pictures etc.. I'd really like to see a video on these types of things that can possibly be done to ward off the potential scammers.
I think is better if you take it to the post office without taping it and start recording showing the product with the serial number and tape it without stopping the video and handling to the worker at the front desk to the post office and IF they want to return the product for any reason... You must send the label with “Signature required” and when the item arrived yo your house... REFUSE IT TO TAKE IT AND TELL THE POSTMAN THAT YOU ARE GOING TO PICK IT UP AT THE POST OFFICE AND RECORD WHEN YOU ARE OPEN THE PACKAGE AT THE POST OFFICE CHECKING IF THE ITEM IS THE SAME AND THE SAME CONDITION AS YOU SENT IT.
Some people do record opening packages yes
Pretty impractical approach as Postal Service employees are always in a hurry.
@@Califgracer It is impractical, but that's how you can protect yourself when you sell an expensive item on Ebay,
Just a thought. Thanks for replying. Im trying to figure all this out. Trying to go full time and very overwhelmed on where to start. Right now I'm just doing the free store till I get the hang of everything. Glad I found your videos. I like yours becuz you explain everything very well. Thank you.
Laura!! good luck, I'm soo glad i can help!
Very informational video. I just started on eBay and bought a brand new iPhone 7 for $120. And resold it for $615. Now I didn't make a video of me packaging the phone but I did take pics of the phone as well as the serial number on the box. I also print out two shipping labels one for my self as a record and I always keep the receipt from the post office. So let's say they get the item and send it back with like a "rock" like you said. Would I still get my money back?
I see you made this video 4 years ago and this scam is still happening. It happened to me last April (2019). Now, I hesitate to list anything with eBay.
yup 4 year old video
I refurbish gaming consoles. What if I used a UV marker or sticker inside the console as confirmation that the returned the same console.
I had sold a cell phone with a few hundred dollars of pre-paid minutes on it for about $90. The buyer contacted me by phone and said he could not access the phone or minutes. I worked with him and he unlocked the phone etc. Several days later, I get a notice of a dispute filed by the buyer saying he never received the phone. Luckily eBay decided in my favor.
Ouch that had scam written all over it. Thankfully you didnt lose out
In the UK I just open the box in the presence of the delivery agent. If it's not right have it returned to sender.
There you go!! good idea. It doesn't work as easily here tho
yes, I know it happens. I've been hit a couple of times. I have a camera and laptop I'd love to sell on eBay, but don't want to take the chance. The video idea sounds great, but man that's a lot of effort to an already time-consuming process. But I'm glad you're doing gBKL Peace.
Send them with signature confirmation and insurance. photograph all angles and serials numbers and video yourself packing it.. covered
Some scammer tried to scam me the other day. They bought a guitar I was selling, then sent me a message asking me to ship to a different address than was on the account. I refused to sell. Then I got message from eBay telling me the account that bought the guitar was hacked. I issued a refund.
Thats exactly why you NEVER do that!!
Great information. I've been pretty fortunate with my buyers so far, but good to always have the evidence.
Yeah 99% of buyers are always honest. Its just a few bad apples that hopefully people don't have to run into
You are like, AWESOME! I've watched a number of your videos now, and they all rock! You provide the best advice. Thanks!
Thanks a million times over!! really appreciate it
Another good way to prevent is don't buy or sell phones online. I use ebay lot and never buy or sell phones or laptops. Not worth it. Tons of other items that you can make money on
Although I agree phones are very risky and high risk category, so are iPads, tablets, laptops, High end cameras, watches, purses etc etc etc... you have to protect yourself in any category and that doesn't mean just NOT selling that category. If thats the case don't sell on eBay....everything can be risky. just protect
What if it's a really, really good rock?
Damn.. now that's a tough choise
jbooks888 I collect rocks Nothing wrong with some rocks ...😃😃
jbooks888 😂😂😂😂
then it was a generous scammer
Reeeehtart??
I have sold many expensive items but one day I hope to. This was eye opening for me. Really stinks people do this. Thanks I will be sure to use the video function if I sell an expensive item.
Sharon yes, some people have had good luck with it, specially if they ask for evidence
Im a new seller , so good to know thanks!!
Welcome to reselling!!
Awesome video! I'm being scammed right now on eBay for my TMac Jersey. The guy bought my jersey and said it doesn't match the description. He started a case and sent pics that were clearly not my jersey I sold them. I called eBay to told them the buyer was swapping out jersey and sending back a totally different jersey. eBay said wait to get Jersey and call back if it's been swapped out. I'm definitely gonna start recording everything now. Scammers suck
I started sellin on ebay, was very suspicious of everyone because they wanted me to ship it out of the country, and wanted to pay extra too for some reason, this explains it perfectly thank you so much
Yes use GSP only...international
I had something similar happen to me. One of my first salesI sold a iRobot Roomba for $699 and about an hour after I dropped it off at the UPS store, the owner filed a fraudulent purchase case. Luckily I called the UPS store and they held on to it until I came back to get it.
You should start selling low priced items, the high price item was a red flag as you were a new
Good advice! For expensive items, I like to list high and welcome offers. This way I select the buyer.
Works sometimes yes
smilncynic can’t anyone just click “buy it now” so how would you pick the buyer?
Smart!
Seller tried scamming me, and probably others. Saying they were selling 16 oz smuckers jars and lids, pictures of all eight jars together. I of course assumed that in each order I'd be getting eight jars as the words implied plural not singular, right? Wrong, thinking that it sounded like a good deal I bought two orders.Well, I received 2 jars and I was also billed for shipping on each of the orders even though they came in the same package. So, I essentially bought two jars for seventeen dollars, you bet I got my money back.
You are great man thank you, best wishes from Bulgaria.
Thank you!
You are doing a great public service here! Thank you for the insight and the tips!
I know this video is like 2yrs old, however, the scam still goes on! I sell on Ebay and I've some advice to all my fellow eBayers, you Have to have a Restocking fee and a return policy! your restocking fee should be around 50% so that when someone tries to scam you and they "send the Item back", you won't lose too much money because you'd be getting half of the cash back...
Also, avoid contacting buyers and asking them if they liked the product or not because that opens a window of conversation and they wanna take advantage of that to say the Item doesn't look like what was described. Someone from India and another fella from Zimbabwe tried to pull a fast one on me because I didn't provide them with a tracking and there's no way that I will know if the items were received or not.. I told them I have a tracking number but unfortunately, I cannot provide it to them because It was free shipping and if they want me to send them the tracking number they need to pay extra $12. Two days later the India guy says, "how do turn off the sound"? and I said what sound he said the background noise, and I said so you have the product??? I never heard from him again.
It has happened forever def.
M Dillon uhhhh there have been dozens of class action suits against eBay and Amazon. Go after the criminals not the platforms
Why are you shipping to Zimbabwe and India of all places? Just ship to USA, Canada, Europe, Australia -- just Western countries.
I just saw your video. I have been a customer of eBay since 2014, I believe. I just started selling. I don’t make a business out of it, I just want to get rid of clutter. I had one item and someone offered me twice as much saying he would not be able to finish out the auction and that is why he offering me double. If that was ok with me he would then transfer or send a check. I sent a message to eBay without responding to the message telling eBay I believe this is a scam and would not be dealing with that customer. EBay sent me back a message “warning” that there is activity on my eBay that is not following their policy. No kidding! I thought I was sending them a notice about this person but I must have done something wrong. I am too smart to know someone is not going to the legit paying double and not following policy. Thanks for the information on your video. It gives me info and what and what not to do.
Recording yourself before and after is a good thing to do but most people don't realize that you have every right to open a returned item's box and inspect your product BEFORE you sign anything from whatever delivery service it comes from. If it is not the item that you shipped you can then not accept it and start a claim with Ebay and the delivery service company. Then you have video proof and a witness that you did not get your item back. Plus the cash stays in your account until Ebay is able to look into it and make a decision. Then the only one that is out of money is the person that was trying to scam you.
The delivery guys will get irked waiting for you to inspect the item, they are on a pretty tight time schedule, but it is not their money or merchandise so they will just have to wait. you can set it up so any packages that are delivered to you HAVE to be signed before delivery.
I do this only with electronics and items I sell for over $100. It has paid off 3 times in the last year. Thanks for posting this.
I've been getting back empty bottles of expensive peptide packed serums and lotions. I took pictures of the weight of the box, weight of a new bottle, weight of a new empty bottle and weight of the returned empty bottle and I WON. I stopped accepting returns for a while and revised my return policies. They came in a wave, and most of the user IDs ended with -0, 0 or _0. I want eBay to investigate this, but it also happened on Amazon a couple times! I'm out to BUST these people. Thanks for the police reporting info 🙌🏻
Fantastic Advice. Never thought of cyber Crime Site to file with the FBI. I did think of videoing but never have. I think I will start videoing ...
Absolutely its a great site and works. IC3.gov
91 viewers who watched this video are scammers. :,D
Its entirely possible lol
I got scammed! I am not scammer. I
a mtfcker scammed me!
Thank you for sharing and helping!!!!
what is the percentage rate of getting scammed vs. not getting scammed.
This is a very good method when you start selling (1-5 items a day)
But when to you start selling about 30 items a day, it becomes a little hard.
Awesome advice, bookmarked this so I can refer back to it if I ever encounter this myself
take pictures if the serial number and I keep the pictures for 90 days.
That helps....somewhat
You don't know how glad I am to have seen this.
Thanks for this video, just last week my fiancee sold a Mac book which was in decent condition and written as so. When he received the item he claimed it didn't work and had been dropped and had dents our product did not and which we luckily had proof of. He went as far as to ask for a partial money return when we said that was not our item. We happened to check his site and sure enough on sale in perfect condition was our original product serial # and all! Obviously he claimed it as an error but we made a report to eBay because he is likely doing this partial return of $$$ to a number of other sellers and making a killing scamming. Can't trust anyone!!!
Yup, one of the oldest tricks in the book
so happy u saw and responded. Crazy the bs that goes on. My fianee does tech service and support. It's unbelievable the scams people use to scam those not so savvy. That's why he picked up on this guy and stopped and reported him right off. Keeping a good thought 4 u:)
There was once a time when you could leave your keys in the car, there was no need for a car alarm. You could sleep with your door unlocked, a handshake was a contract. Now you have to have eyes behind your head.
This channel is gold
Thank you!!
Thank you for this great tip. I have been scammed many times. A guy bought a brand new PS4 bundle from for over $450 and sent me back an old broken Nintendo 64 and got his money back. I almost cried myself to sleep of anger.
Wow wish I had seen this before sending a $125 solar water pump this week. Will do this from now on. Thanks!!!
This happened to me a a couple years ago. Buyer lived by a great friend of mine, buyer learned a valuable lesson.
Or, and easier way is this: Take it to FedEx unpacked & show them the item. If it's a phone, etc... turn it on & show them it works. Show them the condition. Now, have them pack it. If there is any issue like this one, FedEx will step in & help. This is the only way I ship out expensive items. There is zero chance the buyer can scam you.
Nice idea but paying FedEx to package is not cheap.
Hi thanks for putting out these videos. I am getting a lot of " I haven't received my item" I can't tell if these are scams or legitimate, I post via Royal Mail usually same day my business sells low priced gifts so I don't usually send them tracked or signed for. it seems to only happen with the higher priced items and I get this feeling they are being dishonest and lying about receiving it.
Cheers thanks.
I would also steer clear of overseas sellers. Ive been personally scammed by china and Russia...
Just the fact that people do this kind of stuff,
shows how bad the world is and what kind of people live on the earth !!
This just happened to me yesterday! I sold a Tiffany bracelet worth $1,200 and the buyer returned a fake copy of it asking for a refund. I sent pictures to Ebay to show the differences between my bracelet and this fake copy. I even provided the receipt from Tiffany when the bracelet was bought to prove authenticity. Ebay's response was "the buyer is entitled to the full refund" and "we wish you the best on your future transactions". They did not care I lost $1,200 nor that this buyer sent a fake item. Shame on Ebay, this is a nightmare!
ALWAYS record yourself unboxing the returned package!
This advice is gold.
This is good advice. But ...what do you do for something that has no identifiable marks, serial #'s, etc. For some things (coins, sewing patterns, dishes, etc.) does Ebay allow a no return policy ("sold as is/no returns")? I know you are very busy so let me know when you have a minute. I'm mostly looking to off some clutter not yet start an Ebay business. Thanks for your time and good videos ...I'm learning a lot😀
Anybody who disliked this video is probably a scammer lol
LOL almost for sure.
RockstarFlipper I'm relatively new to this lifestyle, do you have any videos on how to get feedback and good ratings for a beginner seller?
Or they don’t like it that scammers are doing this?
This Video Soo Helpful!! Glad EBay takes action against scammer,
They will help
This is one of your best videos!
Thanks for this information. Sad to hear so many people are scamming.
It happens
Well, given your I formation and similar videos on EBay scammer, I have decided I will not be an EBay seller after all. I have sold 3 items on EBay and got scammed on one of those. I am a divorced, 62 year old mother and had hoped being an EBay seller would support me for the rest of my life. However, I haven’t the money or emotional energy to put up with scammers. Again my love for humanity is seriously challenged. Thanks again for your video. Hope your business does well and you are able to catch scammers before they hurt you.
Another good think, when describing your item. last word as is. Buyer bid with caution. I do not return. Its describe to detail.
I do use the words AS IS. or BROKEN FOR PARTS a lot of the time
even a video doesn't work.. because they could say u cut and edited the video..
1. You can't block buyers with 0 feedback.
2. I sell high value items to buyers with 0 feedback all the times with no problems. It's the ones with higher feedback who know "the system" that you need to watch out for
Great Video! As always, Thanks for the education on this. I don't sell too many expensive items but I appreciate your videos to help us sellers stay safe. Love your channel brother. I just subbed to you. Take Care! : )
this is great advice with most cases , but there are instances where they take some small parts from inside and send phone/electronics back ...weight is the same ..it looks the same ...but it is missing something .....and obviously its not working ...scary !!!!
This guy knows his shit much love man Ima new eBay seller you help out a lot!
Where is the setting to not sell to people with no feedback? Or did you mean there was a different setting you could change? Thanks again for these great videos!
You can only sell to buyers with NEGATIVE feedback.. not zero... sorry :-( they changed it awile back
they will not let you give Negative feedback ....
I've been looking for this same exact advice and finally found it. great! thank you!
Your welcome Steven. Thanks soo much for stopping by
I feel so bad that I tried doing this scam, I am fully aware now of how sellers can suffer and that I could even get in problem.
Ebay told me that they can't consider pictures. Just got scammed and the ironically buyer provided pictures in my favor. Customer service agreed that the items were fine, but said they can't consider it. I ended up refunding in full. It was something that couldn't be returned because it was perishable. It would not be returned "as described", so I could never prove it was delivered alive(as described) other than the pictures which would not be considered. Maybe I just got an uninformed ebay rep? Frustrating, but I will not be selling perishables again.
Tripods for you smart phone are cheap and easy to use and keep handy. You don’t need expencive equiptment. Good to go, like this says, just delete it after you check it out.
if u get item returned, open there at the post office videoed or in your car in the post office lot. so eBay can see u didn't tamper with the item
The best tip is to inform the person returning the item that you video tape every item returned.
I have this happening now on a $150 item, and I had to pay for the return label which was $8. I'll try this, but if it fails, I will definitely be done with ebay selling and move on to Amazon and Craigslist.
The scammers on Ebay I've dealt with joined Ebay the same day that they "bought" the item.
if you have to sign for it or when you know its your item just ask the mail man to stand by & watch you open the package! I personally think do both record and have the mailman watch you open it!
Thanks for sharing that information it was good to know, cause I didn't know about the cyber crime unit.
Yeah they have a website you can ask for the link or google it.. then submit to eBay and win
Very helpful, thanks. I record my packaging process for all my items
You got it. glad can help
I just sold a PS2 for 40 this week to a buyer with zero feedback. I got signature confirmation but tracking shows he wasn't home to pick it up. Now I watch this video and it's made me paranoid.
Several times I've had people do a switch. Sending back their own broken model for my new model i sold them.
Great advice! Thanks for sharing this.
Thank you so much
Thats great advice many thanks
Thanks Steve!
I did all this on a damaged return they didn’t care about video they told me to go to buyers town and file police report. I had 12 year account and 199 perfect feedback but buyer had over 3k feedback as seller so they took his side cause they made more money from him this was an 800 dollar item and that has happened twice to me now
IC3.GOV website will get you covered
Thanks this video was very helpful and interesting since I am contemplating selling, I buy from amazon now and I have found a lot of bad stories, thanks for your video
Great eye-opener. Thanks!
You're the best! I appreciate all your videos:)
I just sold on eBay and the amount was over $1000. I was told by Mary in the department that holds funds and was told that even though the buyer has their item and left me wonderful feedback they are holding my money for 21 days. Just Incase the buyer would change their mind in that 21 days so I would have the funds for sure, to give back to them. That is a bunch of BS! Sounds to me like the sellers have 0 protection! As a buyer you can purchase even high dollar items then have buyers remorse keep them for 21 days and then say you want your money back and the seller would have to give it to you! What kind of BS policy is this????
I'm knew at eBay & just doing my homework so great video!! Thank you !
Thank you so much for this video.
Very welcome!! thanks for watching
Thank you for your help! I waa starting an ebay store where i wanted to sell expensive pc parts. Then saw alllll the ebay scams and freaked out. This helps a lot!
Thank you for watching. glad to help
Do not accept returns.
It doesn't matter. Ebay forces you to honor a 30 day return period. Not accepting returns is BAD ADVICE
I disagree, I have sold thousands of items and never accept returns and only had 2-3 issues ever with selling. I think it depends on the items you are selling. For me the prices of what I used to sell fluctuate so much that losing 2 weeks could cost me a lot of money plus its a hassle. I just describe everything very well take a lot of pictures and low and behold if there was to be an issue and they send me a picture and something did happen in shipping or I missed something then fine partial refund or then return shipping. but ive never had issues selling anything in a timely manner
speaking of returns I need to contact amazon since they can't properly package anything..... and get a replacement
I have a strict “no returns unless I totally screwed up by sending you the wrong item/it’s been ruined in transit”. But that doesn’t stop anything. They have buyers remorse and they open a case as “item not as described” because the “black jacket you sold me is more of a dark dark grey” (literally happened to me yesterday...). eBay forces you to take it back, pay for their return shipping (even though I do free shipping to start, so I ate that 2x), and refund the full amount they paid. Of course if you get back a used coat/missing the tags/ a completely different item eBay is still likely to side with the asshole buyer that screwed me. This is why I’ve tapered off my business on eBay, I despise the way they treat sellers.
If buyer opens a "not as described" case, EBAY forces the seller to pay the return shipping and must accept the return
I’ve been scammed back in the late 90s on eBay with a printer I sold they sent back junk wish I knew then
Back then it was much worse.. more protections now
Another good idea is...have your buyers use PayPal, PayPal have better protection for sellers. They will not release any refunds until the sellers get the item back in good condition. I never got scam using PayPal services.
Yes ALWAYS PAYPAL
also unless a person sends you the money for he item dont mess with your listings to avoid fees.
Ebay buyers should file a class action against ebay for all the money scammers are scamming
awesome, informative video. Thanks.
Thank you
Please share where I can go in and say no to certain Buyers from certain places, 0s, etc? This Video is so on the level of my Lunchbox Deal, where he got to keep it and I had to refund 50% of his money! Great Vid!
You can no longer block 0 feedback buyers.. has been that way for awhile.. only NEGATIVE feedback buyers which is almost pointless