Communication Hack for Connection & Influence |

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  • Опубліковано 5 кві 2021
  • What if there was a simple change you could make to communicate more collaboratively and with more influence, while also encouraging greater creativity?
    There is!! You’ve got to try this!
    It’s a super simple communication hack that has a HUGE impact on how others feel when they’re around you, and can have a massively positive impact on your relationships (both professional and personal!).
    Here’s why:
    The word ‘BUT’ becomes a form of psychological invalidation. It rejects, dismisses or minimises someone else's thoughts or feelings.
    “I’m so sorry you feel that way, BUT…”
    “That’s a great idea, BUT…”
    “You’re a great team member, BUT…”
    Instead, swap it for another three-letter word, and trust me - you’ll notice the difference!
    #shorts
    _______________________
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КОМЕНТАРІ • 811

  • @BillehBong123
    @BillehBong123 Рік тому +461

    Question: in the example that you just gave, aren't you just giving implicit agreement of someone's idea when you don't infact agree with it? It's great to make people feel validated but it shouldn't come at the expense of going along with whatever they're saying.

    • @ShadeZahrai
      @ShadeZahrai  Рік тому +271

      Thanks for the question. I'll give you 2 examples of replies in the context of how to substitute 'but' with 'and' in the context of collaborating with someone that's disagreeable and has equal or more power - without having to agree.
      USING BUT
      "We could re-hire contractor X because they're familiar with our site protocols BUT they're expensive and a little slow. I think we can find better deals."
      USING AND
      "We could look at rehiring contractor X since they're already familiar with our work-site, AND just to make sure we're getting good value with timely delivery, let's get a couple of other quotes from reputable contractors who are also familiar with our type of worksites."
      Hope this helps!

    • @PapaRora
      @PapaRora Рік тому +39

      How are you so amazing! Where were you in my 20s?!! Better late than never!

    • @honzareality
      @honzareality Рік тому +6

      @@ShadeZahrai I learn this in Never split the difference :-) And I use it ever since.

    • @bileyroy9609
      @bileyroy9609 Рік тому +2

      You look stunning...just a wish it i was able to be your husband...

    • @KeshavBhola1008
      @KeshavBhola1008 Рік тому

      👁️

  • @aritrasur2682
    @aritrasur2682 3 роки тому +1008

    Honesty and clarity of communication is much more important than making someone feel good all the time

    • @sunofpeter2
      @sunofpeter2 2 роки тому +27

      Yeah is that you tried making everyone feel better all the time? Then it fell apart before your progress was made? Good thing you found this gem of a communicator as she shows a better way. Good luck chum hope you figure out where you went wrong.

    • @JeEL2610
      @JeEL2610 Рік тому +1

      indeed

    • @sstein4777
      @sstein4777 Рік тому +6

      Agreed. Especially using such long sentences that unveil how hard you are trying and make you look fake in the end

    • @alfacentauri3686
      @alfacentauri3686 Рік тому +3

      "Yes, if ..." would be a better answer. You don't create an obstacle with a "but", you just set a criteria for the idea to be accepted.

    • @ShadeZahrai
      @ShadeZahrai  Рік тому +127

      If your only aim is to make the person happy by telling them what they want to hear then it's not collaboration and it's disingenuous.
      Only through the clash of ideas can you have the sparks of truth. Note - not the clash of people. Depersonalize the ideas.
      In a situation when you need the person to collaborate - leading them to open their mind to new possibilities (not necessarily agreeing) instead of dismissing their perspective can be more influential. You can (and should) absolutely be honest and clear.

  • @fixinfkinsandwiches6183
    @fixinfkinsandwiches6183 2 місяці тому +92

    Her voice is so perfect.

  • @ujjwalrocks
    @ujjwalrocks 3 місяці тому +14

    You are so articulate. I am hooked on hearing you talk

  • @andrewdressler6173
    @andrewdressler6173 3 роки тому +579

    All this stuff sounds great until you actually get into a workplace and realize that everyone is an idiot, and you decide its easier just to join them.

    • @extrawhy
      @extrawhy 2 роки тому +53

      To much truth for one comment.

    • @ankurmehrotra6506
      @ankurmehrotra6506 Рік тому +22

      There is a book on communication which is called 'surrounded by idiots'

    • @yamichimes
      @yamichimes Рік тому +9

      Comment of the decade as far as office communication goes...lol

    • @chimmeriri
      @chimmeriri Рік тому +2

      🤣🤣🤣🤣🤣🤣

    • @tessa7778
      @tessa7778 Рік тому +2

      😂😂

  • @utkarshaggarwal1631
    @utkarshaggarwal1631 3 роки тому +290

    You completely changed the answer from not accepting their suggestion to accepting it. It's better to be assertive than just agreeing with everything

    • @gurindersingh8109
      @gurindersingh8109 3 роки тому +26

      You are wrong. When someone say something how can you instantly conclude about its true impact? A professional would try gather more facts about an argument before taking a decision. Decision is expensive, you can't deliver it like an instant coffee. Therefore encourage and applaud every bit of info when you hear it first. Think

    • @utkarshaggarwal1631
      @utkarshaggarwal1631 3 роки тому +13

      @@gurindersingh8109 what if that opinion has already been tried just like the answer she gave herself in the video suggesting that it didn't work ....I agree with the "thinking" and making a decision part. But you need not think if the idea is repeated for a similar situation in the past where it didn't work.

    • @kartikpanjabi6801
      @kartikpanjabi6801 2 роки тому +1

      @@utkarshaggarwal1631 yeah that's true but here she is more tallking about conversation skills that we are used a lot without any conscious thinking. You know like after every yes and but people don't like to hear rest of the things

    • @aunkanmandal360
      @aunkanmandal360 Рік тому +1

      Just say yes instead of no ,super simple. Everyone will like you.

  • @sonalshukla9447
    @sonalshukla9447 3 роки тому +22

    I feel the vibe from the book: Win friends and Influence People

  • @inuwabajoga4376
    @inuwabajoga4376 Рік тому +5

    Communication is the best way to understand people

  • @samuel12345678922
    @samuel12345678922 2 роки тому +7

    Where were you 10 years ago... All these teaching are beneficial , God bless you kind heart 💓

  • @vanzylw1
    @vanzylw1 3 роки тому +61

    This woman is a champion !
    Imagine spending 3 months with her, gaining momentum and developing yourself, to position yourself as new CEO

    • @SRSGAMER07
      @SRSGAMER07 3 роки тому +8

      😂😂😂😂😂

    • @SRSGAMER07
      @SRSGAMER07 3 роки тому +1

      but true

    • @quasiosa
      @quasiosa 3 роки тому +6

      Only your mind will change to be CEO not position actually, but you may become that soon, based on your current position if you continue the mindset.

    • @manjeetmondal220
      @manjeetmondal220 Місяць тому

      new ceo in dream world😂😂😂

  • @rollandjoeseph
    @rollandjoeseph 6 місяців тому +2

    Shes mesmerizing

  • @jonathand.terrell3419
    @jonathand.terrell3419 7 місяців тому +23

    This lady is exceptional in communication skills. Love her channel!!

  • @everenigmatic5805
    @everenigmatic5805 3 роки тому +15

    "AND will it work just like last time? AND what have we learned from it?"

  • @vivekanandan1882
    @vivekanandan1882 Рік тому +10

    Yes, this is what my friends have to see before talking to me.

  • @nourhanmegahedmahmoud4252
    @nourhanmegahedmahmoud4252 6 місяців тому +1

    I discovered that i do this unintentionally since last year since i started thinking positively about stuff and it really does work magic in perspective not just for people who are around u but for u as well

  • @vikramtv-insights...8959
    @vikramtv-insights...8959 Рік тому +1

    You are a true influencer .... Others are just entertainers ... Respect....👍🙏

  • @metalrage3355
    @metalrage3355 3 роки тому +41

    As a manager, I can't use that term cause that would still be acceptance to a rejected idea darling.

    • @robertweekley5926
      @robertweekley5926 3 роки тому +4

      metal rage - Then, maybe it could go like this: "And if we can fit that in, with some extra planning, and other ideas are not working, we probably could give it some serious thought!" 🤔😳

    • @fabricciodominic7473
      @fabricciodominic7473 Рік тому +1

      it doesnt matter, this is youtube fun

  • @rohitjagtap14
    @rohitjagtap14 Рік тому +2

    I am excessively impressed by your delivery, the way you talk and all your mannerism is something that I admire a lot. Including all the little things you do, like you have a content smile while you talk, and all the hand gestures. Your face radiates positivity and your enthusiasm. That is something I'll like to add in my personality. And, your immense knowledge about the topic, its like icing on the cake.

  • @TV-pe9lk
    @TV-pe9lk 24 дні тому

    and you can also do that to yourself to learn from mistakes. Genius ! Thank you!

  • @micha8255
    @micha8255 3 роки тому +18

    I clicked her video once, now I'm seeing suggestions from her all the time "and" I'm not regretting that. Such a nice change after all those almost naked girls from tick tock. Prove that besides having a good look you can also share something useful with people to be noticed 😘

  • @DaveSy
    @DaveSy 2 роки тому +4

    I mean it’s a fundamental improv technique. It could work in many scenarios as long as ‘the reasons it didn’t work last time’ are discussed and something changes (testing a new variable).

  • @sailboatlighthouse
    @sailboatlighthouse 3 роки тому +3

    In my age and not shy from learning the wisdom of this young lady, great job and keep it up

  • @teminoah2960
    @teminoah2960 Рік тому

    Super correct.
    Constructive criticism fosters team spirit, collaboration which inturn increase performance and productivity

  • @abdullahabbas975
    @abdullahabbas975 3 роки тому +3

    I find your videos to be very thorough and well versed. Your videos blend human pscychology and work place code very well.

  • @BeeDingaling
    @BeeDingaling 3 роки тому +4

    Thank you...just little tips like this can totally change the tone of delivery

  • @kittik493
    @kittik493 10 днів тому

    Right, Thanks Shade

  • @Yogeshjain84
    @Yogeshjain84 3 роки тому +1

    Ur voice is very nice, so soothing..

  • @stefanociamarra2505
    @stefanociamarra2505 Рік тому

    Great tip! we all need more straight forward, more positive and less sugar-coating interactions in our lives!

  • @mayurvakare5930
    @mayurvakare5930 4 місяці тому

    Honestly, You just talk with my heart💖
    Loved your communication skill✨

  • @rajneeshpant5284
    @rajneeshpant5284 2 роки тому +3

    Shade I must say you really understand communication so well .. really inspiring ideas & modifications..

  • @nayeemakhtar2332
    @nayeemakhtar2332 Рік тому

    Yes I agree, and make sure you are learning to make good videos that didn't work last time ❣️

  • @ohanthemoneydoctor
    @ohanthemoneydoctor 2 місяці тому

    From negative to positive 💯

  • @dailydefaults
    @dailydefaults 6 місяців тому +1

    Nice! Dale Carnegie taught me this as well

  • @barunjena6171
    @barunjena6171 3 роки тому +136

    I will do one better: prove their idea wrong with facts... IN FRONT OF EVERYONE 😂

    • @pathmor
      @pathmor 3 роки тому +8

      I like the way you think

    • @Aniket2712
      @Aniket2712 3 роки тому +10

      There is something called "team work"

    • @kenbomar375
      @kenbomar375 2 роки тому +14

      I think you missed the intent of the tik tok. The point is to enlist engagement and collaboration not to shred and dehumanize people from participating in a team effort. I hope you can think about this for a while and discover the greater benefit to you of winning people over.

    • @mujtabaraisani7376
      @mujtabaraisani7376 Рік тому +1

      yeah but first try to become an influencer.

    •  Рік тому

      😂

  • @rolandcampos2338
    @rolandcampos2338 7 місяців тому +1

    Yes, and you should totally go out with me.😎

  • @ngo73221nc
    @ngo73221nc 14 днів тому

    You have excellent communication skills. My wording are terrible and I’ll use your technique

  • @rahul-yr
    @rahul-yr 3 роки тому +5

    I am just watching your videos, just because of your facial expressions 😃

    • @MarshallArtz007
      @MarshallArtz007 Рік тому +1

      She is stunning, isn’t she?- _and_ she’s so well spoken.

  • @lahongwan4440
    @lahongwan4440 9 місяців тому

    Yes your advice is so true and on point. Some times I fel it only me learning all the nice things from you, and others continue to invalidate me. Thank you Shade for your help thanks you again.👍👍🙏❤️

  • @sonamnyendak5447
    @sonamnyendak5447 2 роки тому +3

    As Ned stark once said, " everything before "but" is horse shit."

  • @Adeosisamson-ci3pt
    @Adeosisamson-ci3pt 9 місяців тому

    Shade, you're the best. Love your input, always.

  • @curlsbyalexa
    @curlsbyalexa 5 місяців тому

    These very very small details are everything. The world would be a better place if people placed importance on choosing how to think and communicate for the betterment of others and themselves

  • @antararaman3879
    @antararaman3879 3 роки тому +4

    Loved it! perfect use of words

  • @efhurtado
    @efhurtado Рік тому +1

    This is an excellent example of improving communication skills and, most importantly, how properly recorded sound can make a short video exciting. Good job!

  • @stevenbest6470
    @stevenbest6470 2 роки тому +6

    This lady is brilliant. Thanks much for words of wisdom. Best wishes.

  • @pawanbains4787
    @pawanbains4787 10 місяців тому +1

    That is very good way to exchange words

  • @EMPNETWORKS
    @EMPNETWORKS 8 місяців тому +1

    that is genius! great. ya got a sub

  • @cybereye911
    @cybereye911 Рік тому

    Your voice is soo soothing 😢

  • @orolimomov5866
    @orolimomov5866 Рік тому

    My mentor used to use it all the time in the class. Even if your understanding is totally incorrect, he would start with " yes, that is right and " tell the correct answer. That makes you fell good.

  • @TheNetflixNook
    @TheNetflixNook Рік тому

    the language we use is one of the easiest ways to create a positive change. even small changes like asking for "assistance" opposed to "help" can have a dramatic impact on the way we think and interact with others.

  • @larrybird3729
    @larrybird3729 3 роки тому +3

    loving these shorts🎉🎉🎉

  • @silencedandshadowbanned7277

    For some bizarre reason I like the way she talks not sure why but I can understand her more that other people.

  • @phillipsantana2633
    @phillipsantana2633 3 місяці тому

    So true it also puts you in team mode as mentioned validate the thought but build on it by substituting and. It's much better.

  • @MusicExcellence
    @MusicExcellence 7 місяців тому +1

    Thank you so much. This is very inspiring 💛🧡💚

  • @user-wi6bl4pb3r
    @user-wi6bl4pb3r 28 днів тому

    I’m in love with her voice

  • @TwbUmayr
    @TwbUmayr Рік тому

    Yes, keep it positive and optimistic to encourage stakeholders towards the problem solving.

  • @Spike_104
    @Spike_104 Рік тому +3

    It just changes the whole response. So instead of saying “your idea is stupid” now I’m saying “we should proceed with your stupid idea”.some ideas are meant to be invalidated.

  • @saianihami
    @saianihami Рік тому

    But to and- negative to positive plus acknowledge their ideas. 👏

  • @shivafoods007
    @shivafoods007 Рік тому

    I believe in straight forward communication

  • @souhityogupta7704
    @souhityogupta7704 Рік тому

    Your contents are literally transforming people ... Love and respect to you Ma'am from India

  • @SpiritXd5
    @SpiritXd5 2 роки тому +3

    We need more people like you on this planet earth...

  • @techturnerco
    @techturnerco Рік тому

    Amazing Audio Output!

  • @rezaf7086
    @rezaf7086 Місяць тому +1

    ❤that's right
    Doci Doci❤

  • @kreenpananas
    @kreenpananas Рік тому

    What I enjoy about this is that it also mirrors that of improv where the one rule is “Yes, and”. Meaning Yes I acknowledge your idea AND I offer this. It’s that brick on brick thinking. I dig it and how it strengthens collaboration and creative ideas. 🎉

  • @SP-Steel
    @SP-Steel Рік тому +1

    It's better to tell upfront if something is going to work or not. I don't beat around the bush, and go straight to the point. I appreciate if others do the same to me. Feeling validated is a secondary issue.

    • @ShadeZahrai
      @ShadeZahrai  Рік тому +1

      Sometimes it's also smart to be tactical to influence. Acknowledging and opinion doesn't mean agreeing to the person's opinion or not being clear. We all prefer to do it our way but that's not always effective. Different tools for different situations.

  • @robbynv9900
    @robbynv9900 Рік тому

    Your advice is so awesome and on point.

  • @Fairisfairhg
    @Fairisfairhg Рік тому

    With your voice that “And” will go along way.

  • @marytes3758
    @marytes3758 13 днів тому

    Thank you!

  • @JCBurdenLifter
    @JCBurdenLifter 10 місяців тому

    What an amazing piece of advice! Thank you!

  • @poorvachauhan
    @poorvachauhan 8 місяців тому

    I saw you and instantly felt connection ❤

  • @alistacks283
    @alistacks283 3 місяці тому

    I would be honest and say "Thanks for your suggestion, it shows your dedication. I believe my idea might align better with our objectives. Let's discuss further though"

  • @boogie_de_vera
    @boogie_de_vera Місяць тому

    Thank you. I like this idea - a subtle approach.

  • @rawdatulilm
    @rawdatulilm 29 днів тому

    That's a great suggestion. ❤ Thank you

  • @gladstoneb879
    @gladstoneb879 5 місяців тому

    Yes..communication is key.😊

  • @mostofakamal8981
    @mostofakamal8981 2 роки тому

    Your way of taking is just amazing 😍

  • @beinghomie
    @beinghomie 2 роки тому +1

    Me : Nah, Last time it didn't work.
    HR : Steve, for your kind information today is the first day of our company.

  • @piyaliwalia2154
    @piyaliwalia2154 3 роки тому +2

    U R Awesome and M really appreciate ur suggestions

    • @ShadeZahrai
      @ShadeZahrai  3 роки тому

      So nice of you. Thank you 😊

  • @crazymaths23
    @crazymaths23 Рік тому

    You are super simple. I like the way you put it.

  • @im_preetamkumar
    @im_preetamkumar Рік тому +1

    You are really speaking well ... Your Communication is impressive, you sounds like that robot speaks for Google Voice!!

  • @BillJamesWallace
    @BillJamesWallace 3 місяці тому

    Great vid! I use AND all the time! (well, maybe not ALL the time) but I do try! It totally opens up the conversation.

  • @localppcartist
    @localppcartist 9 місяців тому

    Suggestion and ..."Think" to me seems like the key word that the response is free to respond with an opinion( suggestion) It's not a contractual agreement.

  • @Ahmad_9134
    @Ahmad_9134 3 роки тому +18

    That sounds even more passive aggressive lol

  • @consciouschirag
    @consciouschirag 5 місяців тому

    Thank you for sharing such useful content. You add so much value & make it look so easy at the same time. We need more Women Leaders Like Yourself. Such A Role Model. 👏👏👏

  • @stevenreynolds6697
    @stevenreynolds6697 8 місяців тому

    So working together we all win-win

  • @abdeliq3972
    @abdeliq3972 2 роки тому

    Your knowledge is awesome🙏Thank you for this free knowledge you're passing on. I never learned this at school.

  • @RM-ci7be
    @RM-ci7be Рік тому

    I say straightforwardly. I don't like buttering things up. It hinders my thinking process

  • @theamplifiedbustle4251
    @theamplifiedbustle4251 Рік тому

    I am from India. I have learned alot to this channel.

  • @physician4541
    @physician4541 Рік тому

    Most amazing voice tone I’ve heard!

  • @mangosorbet8183
    @mangosorbet8183 6 місяців тому

    Great tip. I happen to me and many people I know !! Great tip for the communication

  • @TheJagadishcherukuri
    @TheJagadishcherukuri 2 роки тому

    Excellent... I am in love with the way you explain complex things in a very simple manner along with an example... keep up the good work

  • @vixenvalenzuela
    @vixenvalenzuela Рік тому

    You have no idea how many people need to learn this… it’s sad to see out in the real world esp when ppl have low self esteem and they shut down

  • @AshrafAli-is4wv
    @AshrafAli-is4wv 2 роки тому

    Better to be honest than agreeing on useless ideas

  • @markalbarracin2011
    @markalbarracin2011 День тому

    “Yes and it didn’t work last time”

  • @bolognivm
    @bolognivm Рік тому +1

    If there are two words you can take from an improv class, they would be "Yes, and..."

  • @deepak2012able
    @deepak2012able Рік тому +1

    Thankyou 🙏

  • @investfoxy
    @investfoxy 2 роки тому

    One word changes the whole sentence and its meaning

  • @PARDEEPPINTO
    @PARDEEPPINTO 5 місяців тому

    Thank you so much for this tip

  • @DistortedShelf0
    @DistortedShelf0 4 місяці тому

    Use "but", as it's a completely valid conjunction. Just swap the clauses so the nice part comes after. Also, don't be objective... share vulnerable emotions.
    "Well, I'm worried because it didn’t work last time... but, I like your idea. Maybe if we make some tweaks it could work really well!"
    People have been so afraid of saying "but" recently lmao. Smh my head fr real 🤦‍♂️💯❓️

  • @pembanurbusherpa6179
    @pembanurbusherpa6179 3 роки тому +4

    I love your voice 😍💕

  • @coolguy-zm7tn
    @coolguy-zm7tn 10 місяців тому

    Sometimes, I feel it’s only me learning all the nice things from you, and others continue to invalidate me

  • @RAHULSINGH-rk8nq
    @RAHULSINGH-rk8nq 7 місяців тому

    Wow Shade, keep sharing it..