Nissan Dealer Quoted Over $2000 For A New Harness!! - The Real Problem
Вставка
- Опубліковано 10 кві 2022
- In a previous video we had a look at a ladies Nissan Maxima that was having an issue that we identified as a high voltage problem. It seemed to happen when we were turning left for some reason. At any rate it is now time to follow the facts and test the charging system to see if the dealer was right. Does the vehicle need a whole new harness or does it simply have a bad alternator? Let's see.
-Enjoy!
-Enjoy!
If an SMA Video has helped you out please consider giving using "Patreon" to help support us. The videos take real time to create and pull us away from real work that pays our bills. CLICK HERE: / southmainauto
CHECK OUT OUR "SMA SWAG" STORE! Go on Teespring and get your very own SMA merch!
teespring.com/stores/the-sma-...
If you don't like Patreon feel free to use the "PayPal Me" link: www.paypal.me/SouthMainAuto
The South Main Auto Amazon Store:
www.amazon.com/shop/southmain...
AES Wave Automotive Diagnostic Tools: www.aeswave.com/cart.php?m=af...
Thank you for all the continuing support!
--Eric & Vanessa O.
Feel like sending some swag to SMA because you love the videos but don't know where to send it?
Just ship it here:
South Main Auto Repair
47 S. Main St
PO Box 471
Avoca, NY 14809
Disclaimer:
Due to factors beyond the control of South Main Auto Repair, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. South Main Auto Repair assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. South Main Auto Repair recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of South Main Auto Repair, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained.
The thing I like so much about this channel is not the car repair, it’s Mr. O teaching all of us how to think logically… and consistently embarrassing dealerships… and brake cleaner.
The fact remains that the dealership was going to charge her to replace a harness and it would not have fixed the problem and she still would have to pay for the unnecessary repair to the harness and then to have the alternator replaced if they actually figured out it was the culprit. This lady was smart enough to say no. Thank you Eric for another good video
As a business owner myself, if we make a mistake it's on us. She should absolutely get her money back because she didn't get what she paid for. You're the best Eric! 👍👍
Eric is the perfect age, old enough to remember the strictly mechanical fixes, as well as young enough to be able to work the diagnostic technology gadgets.
Dealer techs are many times hampered by insufficient training and many are on flat rate , which means they dont get paid to diagnose cars. It's easier to guess and hang parts. In fact it's not so much the tech's fault as much as it is the business model he's working in. This probably explains what happened to this owner. Thank god for guys like Eric for showing us how it's supposed to be done.
They need to refund her money, fire that poor excuse of a lead mechanic, and pay off the new car she bought because of their mechanics miss diagnosis .
I've always felt that when you pay a dealership based on their "diagnosis" and they were wrong, they should give you your money back.
We should all be so lucky as to meet a mechanic like you. Imagine how the profession would be regarded if that were the case
I seriously think the dealership should give this lady her money back in full. And by the way you are an excellent tech and will be watching your videos constantly.
She should get back all the labor costs for sure. The Parts, after all, are new they are put in but labor when not needed is wrong simply wrong. Good Job Eric as always!
That's the difference between a part changer and a technician
I also think the dealership should give her a refund, but I’m sure she’ll never get an apology. I am in awe of your electrical troubleshooting and the knowledge you have of these systems. The last comment is about the “smirk” you mentioned, which as a kid I would be innocent of something but had that smirk (even to this day). Love the channel.
From the other comments on here, it strikes me that this is a relatively common failure mode that a main dealer, that works on these and similar vehicles all the time, should be aware of.
I can't believe dealership get away with charging the customer when they failed to fix the car I work at an independent and if we can't figure it out there's no charge simple as that
As an owner of lots of NISSANS and a prior CHRYSLER Tech, I feel for them as they really need more training in electronics. It seems like the KIA and Nissan were not that complicated as we saw. We were always taught at all the ZONE schools to always look for the simple problems first, as most of the time that was the fix. Electronics and wiring were always to follow thru diagnostics. Great job proving again my instructors were right again! You ARE a true Technician!
You are a true craftsman! I’m 20 years into this both dealer and independent shops. It’s unfortunately rare to find a tech who will spend the time to make proper diagnosis and repair and not just load the parts cannon. I appreciate your thought process and have used the same type of linear thinking to make difficult things work smoothly. Keep up the good work!
"word of mouth advertising is something you can't buy. " And a bad report goes a longer distance than good ones unfortunately. as a business owner of 26 years, I found this to be very true. The Nissan dealership should not only refund but pay for the repair. It would be the cheapest thing they could do in the long run. Tim in Kentucky
A wonky regulator inside the alternator can definitely cause plenty of weird errors. The Nissan repair shop should be well versed in how their electrical charging system works and with a proper diagnostic tool, should have identified the weird voltage being output. I'm quite surprised the excessive high D.C. voltage didn't blow up the electronics. There must be quite a high tolerance range in automotive devices to withstand the peak voltages. Great troubleshooting and a good call on replacing the alternator. I do wish you could have shared the swap out of the alternator. As a non-mechanic, those are the steps that caused me to avoid repairing my vehicle, how to pull out the alternator without having to pull half the engine apart.
Just an FYI on Nissans the battery light will come on if the Voltage goes too high, somewhere in the 16 V range. Not sure if all OEMs do this. Just because the light was flickering doesn't mean it's not charging. It could also be too high, so based on the first video when you saw that light flickering, you could narrow it down to charging system problems at that point. Good episode!
I believe you Eric, even if you deleted the proof. lol The change in voltage and duty cycle redeemed you as well!