THANKS A TON, my washer would not drain. Another youtuber (whirlpool demo guy) suggested replacing the motor not even showing to clear drain hose. I did exactly what you did and I had filler from a pillow top bed protector I washed last night was stuck in drain which I should have taken it to a commercial laundromat, It was stuck near the motor area thank god I stuck my finger inside to feel because all other areas of the drain hose was clear. Thank You Thank You Thanks for video. Soaked up cloths are draining now as I am typing. I wish you had a Patreon because you just saved me a ton of funds.
Thanks for the comments Melisssa, our 'Patreon' is here: www/espares.co.uk. We would just be happy for you to remember us next time you need any parts or accessories for any of your household or garden appliances. 😊
You are a star! having drained the machine by hand and found £20 and 20p, it still wasn't working, the step by step instructions on removing and clearing the pump were invaluable, (back's a bit sore today though!). many thanks.
Debra Mary Glad you sorted the problem and even got paid for it (LOL). You must always take care in moving heavy objects as it can be easy to cause yourself injury if you do not lift it correctly. :-)
Dude! THANK YOU SO MUCH! You just saved me 50€, that was the minimum charge for any simple repair that I've found so far today, since all the places/technicians I called were very busy and couldn't come to my place in less than 4 hours, I said to myself, well you can always try to repair it yourself and you always got UA-cam; the draining pump was stuck with a piece of fabric, I feel like superman! hahaha! Once again, thank you! Greetings from Barcelona, Spain.
Thank you so much! I fixed my washer, and Sears first told me they were going to charge me a ton of money to come to my house to do a service call and repair... but it was only the filter plugged up. The washer is working like a charm now and the teenagers are now happy.
will do. just after i removed the sock from the filter i ran a quick wash on empty and got a totally new error E10 - never had this one before. Any ideas? the water hose filters are clean and there aren't any kinks in any of the pipes
Hi Omar, E10 refers to an issue with the water level so check the water pressure first, make sure they are no blockages in the water valve before suspecting the valve.
Thank you SO much - I just followed your video and now my machine is working again - it was a 5p stuck in the pump! And I did it all by myself, very happy!! Susie
+susie hamilton Glad you sorted the problem Susie. One word of warning, If you accidentally leave a pound coin (or Euro) in your pocket and it catches between the drum and tub on spin it can break a hole in the drum and flood your home. Always check your (and others) pockets before loading the machine. :-)
Fantastic video - You guys have just saved me £350 - heard a strange noise in the machine then all of a sudden it wouldn't drain a thing. Followed the tips in the video and there was a small piece or metal from a pair of shorts chewed up inside the pump. Really can't thank you enough!
Well done James, by catching this early it sounds like the pump is OK. This is the reason why fire brigades advise about not leaving appliances running overnight as something in your pocket like a paper clip or even a match can cause a pump to overheat and potentially catch fire.
Thank you!! I was getting ready to buy a whole new machine. Found a bunch of crude in the filter and fiber around the impellers. I cleaned everything and now it runs like a champ.
Great video, my washing machine was not draining the water, followed the video and found a small piece of plastic stuck on the pump, took very little effort and was easy to do with simple tools.
Thanks for the comments. We have several diagnosis videos for washing machines as well as tumble dryers, dishwashers cookers, fridges and other products. If you need help identifying a problem remember to them out.
great, nice simple explanation. I bought a replacement drain pump for my Indesit W123 (now nearly 16+ years old but still working great - until the pump failed that is..!) Only then thought..DOH! Ahh, what's the easiest way to access it..? Simple, as in the video, put the machine on it's side and get access from underneath...!!! DOH 2 ! 2 screws, 1 plug in electrical connector and 3 easy hose clips.... JOB DONE...! YESSSSSS! Thanks guys..!
Well Thankyou eSpares for your help, advice and support. We have ordered a New washing machine as the repair costs on our old W/M was more than the machine was worth! It was narrowed down to the PCB...Again Thanks!
Reply to Tommy Redzinski: Hi Tommy, glad to hear you resolved your problem with our help. To ensure your dishwasher doesn't block again and to improve its performance make sure anyone using the dishwasher rinses ALL food traces of the plates Before placing in the machine. Food in dishwashers may take a while to break down and clear the machine so will often leave 'crustie particles' on glasses and plates and will sometimes block the machine. Simply by rinsing under the tap you will see an instant increase it the quality of cleaning and avoid this problem.
Clear and helpful video, thanks Josh. Problem turned out to be an 18 month old who likes to hide things in the wash basket, a few of them found their way into the filter, drainage pipe and the pump. I'm amazed the thing ever worked! Anyway, after a good clear out its running perfectly. No spares needed this time but if I ever need them in future, I know where to come. Thanks again, saved me a bundle ;)
Hi Simon, if this was a new installation and the hose connects onto a spigot under the sink keep the counter. It will be needed if you remove the appliance or sink water can drain from the pipework and cause flooding.
Great video. Spoke clear "English" with simple demonstrations. Going to attack mine tonight that leaves water behind but cycles correctly. The maintenance people where I live think their purpose is to do your task last and sloppy.
Our LG frontloader washing machine pump stopped working. After watching your video, I opened up the pump with a bit of scepticism but wow, there was a rubberband coiled around the pump propeller! Thank you so much for your video as I automatically saved $75 call out fee and further potential labor costs!
HI, In addition to the labour costs there is often the time waiting for the engineer and sometimes you may even have to arrange time off to be home for the Engineer to attend. For these reasons we hope you visit our channel next time you have a problem as we may again help you resolve your problem. :-)
Thanks for showing us how to simply clean this machine. I am pretty sure the problem was the filter and thanks to this video it was easy to figure out.
Hi Pieter, glad you enjoyed the video and found it useful. On the subject of cleaning check out the following video as most people will suffer from the problems shown and not know the best way to tackle them: ua-cam.com/video/ifWK9df1qgg/v-deo.html :-)
Great video. My machine wasn't draining, the first step you suggest; clearing out the filter. It worked. It was blocked by those colour catching sheets. Again, great video.
Hi Kenneth, Thanks for your comments. Two quick tips, 1 Use a safety pin to attach colour catchers to dark washing will ensure you do not loose another one into the pump. 2 Washing powder that is not sold as being for colours contains bleach (check your box) this is what fades colours and blacks turn grey. If you use a colour powder on these colours remain good and you are less likely to make colour to run and need a colour catcher.
What an awesome company very clear instructional video that saved us a huge engineer bill, we will recommend you to everyone and use you in future should we require any spares .Many Thanks
Hi Michael, good to hear this. Its nice to think that sometimes a problem can be cured just by carrying out a minor 'repair' without even needing spare parts.
Hi Josh, many thanks for your assistance in fixing the pump problem in our Bosch washing machine. Your tip to check the pump impeller for something snagged in it was well founded , as here in lay the problem with a few strands of hair stuck in it. We were saved an engineer call out. Thanks again Conor .
Thank you so much for Espares and especially for this video , engineer Josh :) You saved £50 for me by explaining blockages and a big noise during the drying possess. Thank you so much indeed xx
Thanks for the comments Peter. You need to ensure pockets are checked better as a coin can punch a hole through the tub wall and cause extensive damage to machine and home. 😊
That's a good tip for any one who has a 'wet vacuum or carpet cleaner' but do remember that the machine can hold a couple of gallons (9 litres+) of water so be ready for this. :-)
Thanks to your video, I was FINALLY able to find out how to replace the large drain hose clamp after taking it off because it had been making a large whining noise instead of entering the rinse cycle (turns out that a padlock key was stuck in the hose). I was going to test the washer, then try replacing the drain motor pump, and then give up and buy a new washer, but couldn't get to those steps since I couldn't get the clamp on tightly enough and I was about to give up and buy a new washer (it's had the telltale noise of a broken spider arm for a couple of years anyway). My washer is back in business now, though, so for Christmas I don't have to go to the laundromat after all. Thank you!
Hi ClarkLark, we have videos for replacing most types of parts including the sump hose: ua-cam.com/video/Q7sdgmuxfjE/v-deo.html If you cannot find information on a particular problem leave a comment and we will try and help. :-)
Thanks heaps for this vid which gave me the confidence to remove the pump assembly from my washing machine and then remove a rubber band which was preventing the impeller form turning.
Well done Kaine, dont forget that everyone must check the pockets to prevent foreign objects causing damage to the machine so this was a good reminder to everyone. :-)
Hello, Just wanted to say thank you for the advise, the front filter was empty, so we tipped the machine over and just as you said there was a sock in the rubber pump , the machine is working perfectly and i didn't need to call some one out . thanks again
+dena2349 Great news, may we recommend a couple ofother videos that should help your washing machine to last longer:ua-cam.com/video/uKBy-9NEF5A/v-deo.html and ua-cam.com/video/ifWK9df1qgg/v-deo.html
First thing I was gonna do was open the back and change the pressure sensor. Thank god I was busy and your video played right after the one that talks about pressure sensor. And by yours playing I just manage to catch the bit about elastic band in the sump. I drained the sump and surprise surprise, there was an elastic band in there
Hi Jemmy, you would be surprised at the amount of bits that end up in the filter and block the pump. Always check pockets when loading the machine as a coin can punch a hole in a plastic tub causing a flood and scrapping a machine. For more useful information see these other videos: ua-cam.com/video/0AnLPqcQAmA/v-deo.html
Glad we helped. Worth mentioning to always check pockets for coins and other debris as a coin can punch a hole through the tub flooding the home and causing extensive damage to the machine. Damage from a coin is not covered by any manufacturers warranty so can be expensive. :-)
Just pulled my pump out, there was a small piece of was looked like dirt in there, it just crumbled when i rolled it between my fingers, hard to believe something so small and fragile could stop a pump. Thanks for the video.
Wow thank you! I´ve found several toothpics and a wet wipe in the filter for the pump but I did need to put the machine on the side on the floor and loose the drain hose to get it away. But I¨m so happy it worked!
Hi there thanks so much for these highly informative and well produced videos. I have a Miele W504, and a spare/repair machine of the same type. How do I change the chip on the module? Backstory: drain pump does not stop whenever the machine is on with the door closed. Checked and it’s not a flooding problem. Engineer came to take a look and said it probably needs a new chip on the module.
Hi OG OrganicGardens, the engineer that came out is talking about soldering a new chip onto the module, you will need to check you can get the chip and have the right skill and equipment to do it.
Brilliant. Excellent presentation. So easy to follow. Presentation of all the possibilities for problems and repairs was above and beyond what I've seen elsewhere. A+++++++. Thank you so much!
Brilliant, thank you. I was foxed by a drain error code but there was nothing in the filter. Turns out a 50p coin will go through the drum side gap but not from the sump pipe to the filter housing so it can get stuck and block the hole. Pulled off the sump hose and there was the culprit. I could not have done this repair without this video, and as the machine is two months out of extended warranty I was facing a big repair or replacement bill. Not only that I won the 50p back.
To add to this: when you take the sump off and find a 50p coin, don't stop there. Check the whole sump pipe while you have it disconnected. I had to do the whole job twice because there was a £2 coin stuck further up the pipe in the corrugations which I didn't spot earlier. The first thing you see may not be the only thing in there!
You can often empty a machine by lowering the drain hose below the water level into a bowl. Failing that lean the machine backwards so the water is below the door and unplug the machine, when the door opens you can then use a sponge to bail out the water.
+penelope pittstopp You are very welcome. May we recommend a couple of other videos that should help your washing machine to last longer: ua-cam.com/video/uKBy-9NEF5A/v-deo.html and ua-cam.com/video/ifWK9df1qgg/v-deo.html
Thanks for the video..... For general knowledge.... On my Bosch Nexxt 300 series WFMC2201UC, the specifications from the repair manual are as follows. Measure resistance all parts disconnected. Heater 13.7 - 15.2 ohms NTC 22.8 - 27.4 kilo ohms @68 degrees F. Water inlet valves 2.7 - 4.5 kilo ohms. Drain pump 140 - 200 ohms. Also, E13 can be a pain to fix.....Usually is the pump, but also too much detergent being used can throw that code too. One often overlooked repair is to remove both drain hoses and thoroughly clean them out. They may be restricting drainage flow from pump. (One hose comes from pump to back of washer from inside machine. The other is the drain hose from the back of machine on the outside.) These hose can get clogged with all sort of crap and build up. OK....still with me? Steps for a happy Bosch washer. Clean drain hoses or replace. Descale heater element. Clean water inlet valves. Try a little spray of auto brake cleaner spray into front and back of valves......Obviously wipe excess and run some empty wash cycles. Mine cleared out some stuff. Check to make sure screens are clear too. Check water supply hoses for good water pressure. (disconnect and see how water flows into bucket. Should be a pretty strong flow. Clean pump trap....or replace pump if needed. I hope this helps some people with their repairs.
Great guide, going to go and check to see if this helps my washing machine.. its very difficult to sense the problem as when the water drum is empty and I take the filter off and pour some water into the outpipe the water goes into the drum and direct out onto my floor.. but it simply won't drain no matter what while attempting to drain..
+Uways Al Anshor You are very welcome, we have made Diagnosis videos for washers, dryers dishwashers, cookers and pressure washers so if you have a problem be sure to check them out.
Thanks for the video. Very helpful after I had tried everything else in the troubleshooting manual. Problem: two 50 cent coins. (Australian). Quicker and cheaper than getting a repairman.
+Mr Fix it Lucky escape you had as that could have cost a lot more then 100 cents if the coins had damaged the drum. Good time to 'train' all users of the machine on the importance of emptying pockets before loading the machine. :-)
Hi tawhare wharepapa, don,t feel bad just tell others as we are sure to be able to help some one get the part that they require so spread the word. :-)
I've replaced the washer purge motor twice. btw the purge motor is faulty because if you leave the purge tube at full length and down into the wall drain it will cause it to back flow towards the lowest point which is the base of the washer thus leaving the pump face submerged in water. This leads to the pump leaking into to magnets inside the pump. It corrodes and the magnets crack and the polarity is compromised. The manual says to have the tube cut or at the right length just below the opening of the wall drain opening. They don't say it will f up your poorly made motor seal. Why would they?
Great video. However, my problem is bra wire got caught and has fallen inside the drum. A couple of days later I went back to the machine and there is an amount of stagnant water in the drum. Please can you advise?
Hi Elisabeth, often bra wires can get broken up and will end up in the pump filter stopping the machine from draining. Empty the water and check the filter and watch this video: ua-cam.com/video/frEJhX9Sppw/v-deo.html
Followed this very useful video, turned machine on side. Found and solved sump hose problem. Felt very happy with myself. HOWEVER, conditioner left from load that stopped mid cycle spilled out onto mother board and fried it. Smoke and E63 killed my machine. Arghhh! So WARNING: take out detergent drawer BEFORE putting machine on side. New machine for me. DIY repairs cost hundreds of pounds!!!! Be careful!!!
Hi Paul, thank you for the post and good warning for everyone else who reads these posts, the conditioner wouldn't normally hit the board so you were unlucky.
Great video, My question is about my LG front load washer. Sometimes it drains and sometimes it does not completely. I changed out the pump and checked the hose and found no issues. My next step is to pull the drain hose out of the drain and see if that is the issue. The machine is 6 yrs old with lots of use. could this be a circuit board issue?
Hi Rich, as this video says there can be many reasons but it is rarely an intermittent board problem. You can save a lot of time and money by watching over your machine to monitor its draining. Simply put on a rinse cycle and time how long it takes to empty when the pump starts. This will normally be 30 to 45 seconds but if significantly longer you have a blockage or partial restriction.
Hi, Great videos however i have a machine that drains, but the clothes still come out very wet, i checked all the things you sugested. What else should i check? Thanks Rich
Hi Richard, If your machine is draining the problem is likely to be not spinning. This could be due to out of balance (see ua-cam.com/video/uKBy-9NEF5A/v-deo.html ) or worn brushes which will cause the motor to splutter when turning (see ua-cam.com/video/MNInJd7js5A/v-deo.html ).
Thank you for the video, however after performing all these steps I am still getting the OE error on my washer and water will not drain (even replaced the pump) Still hear the loud noise when it attempts to drain. Could it possibly be the circulation pump or am I looking at the module or the PCB?
Hi Jewelee, The fact you say you can hear the "loud noise" suggests this is the pump running and trying to empty the machine. Have you offered the drain hose to a bucket to see if it will pump out?. It may be a blockage of your plumbing if it connects directly to the pipework under the sink. It should also drain reasonably quickly if the hose is lowered to the floor into a bowl.
My machine has same problem. Today is first use of it. I followed same procedure mentioned in video and some little amount of water came out of it. But how much amount of water normally drains out in fully automatic front load machine?
All of it lol. Sorry it is important to try and drain the machine before opening the filter as this is at the bottom of the machine and you could end up with two gallons (9 litres) over your floor. If you accidentally left a matchstick. hair grip or coin in a pocket in the washing it could jam the pump on the very first use of the machine. if this happens it is not the machines fault so remember to check the washing before loading the machine.
So my washer it usually gets stuck on rinse. When I have no clothes it runs through cycle fine but when there are clothes in it it gets stuck on rinse and water gets backed up. Nothing in the filter. It's a front end loader. Could this mean the pump is going? I had to change the boot seal already and wondering if this is an electrical issue or a pump issue. Hate spending more money if I need a new washer. Or hate getting rid of it if is just the pump that needs to be replaced. Any ideas? And the water will smell bad that comes out too.
+Sibichan Ouseph Your problem may be due to water returning into the machine through the drain hose. If the hose connects directly onto pipe work under a sink make sure the pipe goes up to just under the work surface or water can run down the hose into the machine.
THANKS A TON, my washer would not drain. Another youtuber (whirlpool demo guy) suggested replacing the motor not even showing to clear drain hose. I did exactly what you did and I had filler from a pillow top bed protector I washed last night was stuck in drain which I should have taken it to a commercial laundromat, It was stuck near the motor area thank god I stuck my finger inside to feel because all other areas of the drain hose was clear. Thank You Thank You Thanks for video. Soaked up cloths are draining now as I am typing. I wish you had a Patreon because you just saved me a ton of funds.
Thanks for the comments Melisssa, our 'Patreon' is here: www/espares.co.uk. We would just be happy for you to remember us next time you need any parts or accessories for any of your household or garden appliances. 😊
You are a star! having drained the machine by hand and found £20 and 20p, it still wasn't working, the step by step instructions on removing and clearing the pump were invaluable, (back's a bit sore today though!). many thanks.
Debra Mary Glad you sorted the problem and even got paid for it (LOL).
You must always take care in moving heavy objects as it can be easy to cause yourself injury if you do not lift it correctly. :-)
Dude! THANK YOU SO MUCH! You just saved me 50€, that was the minimum charge for any simple repair that I've found so far today, since all the places/technicians I called were very busy and couldn't come to my place in less than 4 hours, I said to myself, well you can always try to repair it yourself and you always got UA-cam; the draining pump was stuck with a piece of fabric, I feel like superman! hahaha! Once again, thank you!
Greetings from Barcelona, Spain.
Thanks for the comments Allen, we have lots more videos showing diagnosing and repairing all sorts of home appliances.
Thank you so much! I fixed my washer, and Sears first told me they were going to charge me a ton of money to come to my house to do a service call and repair... but it was only the filter plugged up. The washer is working like a charm now and the teenagers are now happy.
Thanks! Fixed my washer because of this video.
You are welcome Bonnie, glad we helped.
Thanks! Thought our machine was knackered then watched this, unscrewed the filter and found a bloody sock!! Keep up the good work
Hi Omar, glad you fixed it yourself well done and remember to like the video.
will do. just after i removed the sock from the filter i ran a quick wash on empty and got a totally new error E10 - never had this one before. Any ideas? the water hose filters are clean and there aren't any kinks in any of the pipes
Hi Omar, can you supply your model details so we can check as it may be different depending on the brand of machine.
eSpares hi the model number is K714WM16 it’s a Kenwood machine. Thanks, any help would be greatly appreciated!
Hi Omar, E10 refers to an issue with the water level so check the water pressure first, make sure they are no blockages in the water valve before suspecting the valve.
Thanks to your video we have fixed our washing machine. Thanks for the help. My husband would have just bought a new washing machine!
Thanks Leonie for the comments, remember to 'like’ the video if you enjoyed it or it helped.👍
Thank you SO much - I just followed your video and now my machine is working again - it was a 5p stuck in the pump! And I did it all by myself, very happy!! Susie
+susie hamilton Glad you sorted the problem Susie. One word of warning, If you accidentally leave a pound coin (or Euro) in your pocket and it catches between the drum and tub on spin it can break a hole in the drum and flood your home. Always check your (and others) pockets before loading the machine. :-)
Fantastic video - You guys have just saved me £350 - heard a strange noise in the machine then all of a sudden it wouldn't drain a thing. Followed the tips in the video and there was a small piece or metal from a pair of shorts chewed up inside the pump. Really can't thank you enough!
Well done James, by catching this early it sounds like the pump is OK. This is the reason why fire brigades advise about not leaving appliances running overnight as something in your pocket like a paper clip or even a match can cause a pump to overheat and potentially catch fire.
Thank you!! I was getting ready to buy a whole new machine. Found a bunch of crude in the filter and fiber around the impellers. I cleaned everything and now it runs like a champ.
Result Casey. 😊
Geez! Espares? I used to work for these guys back in 2005!
Great video, my washing machine was not draining the water, followed the video and found a small piece of plastic stuck on the pump, took very little effort and was easy to do with simple tools.
Thanks for the comments. We have several diagnosis videos for washing machines as well as tumble dryers, dishwashers cookers, fridges and other products. If you need help identifying a problem remember to them out.
great, nice simple explanation. I bought a replacement drain pump for my Indesit W123 (now nearly 16+ years old but still working great - until the pump failed that is..!) Only then thought..DOH! Ahh, what's the easiest way to access it..? Simple, as in the video, put the machine on it's side and get access from underneath...!!! DOH 2 ! 2 screws, 1 plug in electrical connector and 3 easy hose clips.... JOB DONE...! YESSSSSS! Thanks guys..!
thank you for this videos. it helps me a lot to fix my washing machine problem. good job gentlemen.
+Saroj Yadav Thanks for the comments, hope all is well now!.
Well Thankyou eSpares for your help, advice and support. We have ordered a New washing machine as the repair costs on our old W/M was more than the machine was worth! It was narrowed down to the PCB...Again Thanks!
So it is really possible that drain problem is caused by the PCB malfunctioning?
Reply to Tommy Redzinski:
Hi Tommy, glad to hear you resolved your problem with our help.
To ensure your dishwasher doesn't block again and to improve its performance make sure anyone using the dishwasher rinses ALL food traces of the plates Before placing in the machine.
Food in dishwashers may take a while to break down and clear the machine so will often leave 'crustie particles' on glasses and plates and will sometimes block the machine.
Simply by rinsing under the tap you will see an instant increase it the quality of cleaning and avoid this problem.
eSpares Thank you so much for all your videos they are very helpful. You have yourselves a life time customer ;)
Thanks for the comments, remember to 'like’ the video if you enjoyed it or it helped. 👍
:-)
eSpares ko
:-O
Clear and helpful video, thanks Josh. Problem turned out to be an 18 month old who likes to hide things in the wash basket, a few of them found their way into the filter, drainage pipe and the pump. I'm amazed the thing ever worked! Anyway, after a good clear out its running perfectly. No spares needed this time but if I ever need them in future, I know where to come. Thanks again, saved me a bundle ;)
Thanks for the comments Stu, remember to 'like’ the video if you enjoyed it or it helped.👍
Followed your step by step guide...found the blockage (a small plastic counter) in the waste-pipe under the sink and fixed it! Thanks!!
Hi Simon, if this was a new installation and the hose connects onto a spigot under the sink keep the counter. It will be needed if you remove the appliance or sink water can drain from the pipework and cause flooding.
Great video. Spoke clear "English" with simple demonstrations. Going to attack mine tonight that leaves water behind but cycles correctly. The maintenance people where I live think their purpose is to do your task last and sloppy.
Thank you we do try and good luck wattsenough, let us know how you get on.
Excellent Tutorial
Saved £' s on a call out from the plumber and up by £7.42 and €2!!
Thanks for the help.
Hi Alyce, your welcome
thank you! ! my washer is fixed i had no idea about the filter THANKS! :) you saved me a service call and money I didn't have!
+Kristina Williams Our pleasure, glad all is well now.
Our LG frontloader washing machine pump stopped working.
After watching your video, I opened up the pump with a bit of scepticism but wow, there was a rubberband coiled around the pump propeller!
Thank you so much for your video as I automatically saved $75 call out fee and further potential labor costs!
HI, In addition to the labour costs there is often the time waiting for the engineer and sometimes you may even have to arrange time off to be home for the Engineer to attend.
For these reasons we hope you visit our channel next time you have a problem as we may again help you resolve your problem. :-)
kcatv pump impeller ; )
Excelent explanation! With your help I've found a damned sock in the tube that connect the drum to the filter. Thank you!
+Rui Pratas Thanks for your comments, glad you are now sorted. :-)
Thanks for showing us how to simply clean this machine. I am pretty sure the problem was the filter and thanks to this video it was easy to figure out.
Hi Pieter, glad you enjoyed the video and found it useful.
On the subject of cleaning check out the following video as most people will suffer from the problems shown and not know the best way to tackle them:
ua-cam.com/video/ifWK9df1qgg/v-deo.html :-)
Great video. My machine wasn't draining, the first step you suggest; clearing out the filter. It worked. It was blocked by those colour catching sheets. Again, great video.
Hi Kenneth, Thanks for your comments. Two quick tips, 1 Use a safety pin to attach colour catchers to dark washing will ensure you do not loose another one into the pump. 2 Washing powder that is not sold as being for colours contains bleach (check your box) this is what fades colours and blacks turn grey. If you use a colour powder on these colours remain good and you are less likely to make colour to run and need a colour catcher.
You are a good man. Just cleaned my machines pump. God bless u man.
Thanks for the comments Ayub, remember to 'like’ the video if you enjoyed it or it helped.👍
What an awesome company very clear instructional video that saved us a huge engineer bill, we will recommend you to everyone and use you in future should we require any spares .Many Thanks
Thanks for the comments Julie. We are confident that our spares delivery and stock will impress you as much as this video. :-)
sanyo top loading washing machine clutch faulty repair
Good videos from espares but the parts are very very expensive, hense espares (expensive spares)
Most informative sir. I like the tip it on its side rather than taking the whole thing apart.
Thanks for the comments David, remember to 'like’ the video if you enjoyed it or it helped.👍
Great video. My machine wasn't draining, the first step you suggest; clearing out the filter. It worked.Thanks for the video!
Hi Michael, good to hear this. Its nice to think that sometimes a problem can be cured just by carrying out a minor 'repair' without even needing spare parts.
Hi Josh, many thanks for your assistance in fixing the pump problem in our Bosch washing machine. Your tip to check the pump impeller for something snagged in it was well founded ,
as here in lay the problem with a few strands of hair stuck in it.
We were saved an engineer call out.
Thanks again
Conor .
Hi Conor, thanks for the comment, glad we helped.
Thank you so much for Espares and especially for this video , engineer Josh :) You saved £50 for me by explaining blockages and a big noise during the drying possess. Thank you so much indeed xx
Thanks for the comments Yassen, glad we helped.
Thanks!!!! you save me from calling a repair man, keep up the great videos.
Mark Owens Glad to hear you sorted your problem!. :-)
Thank you! I found a sock in the pump hose after feeling along it. Exactly what was said in the video 👍
Hi, it's great to know our video has helped you to remove the sock that was affecting your washing machine from draining! Thanks for your comment.
Thanks for this. Found about 4 dollars worth of coins on the pump inlet. Fitted perfectly, so no flow. Cleared out and runs fine. Thanks again
Thanks for the comments Peter. You need to ensure pockets are checked better as a coin can punch a hole through the tub wall and cause extensive damage to machine and home. 😊
Always like watching these videos from e spares ,great in detail,
Thanks Malcolm, have you seen this group of usefull information videos: ua-cam.com/video/GlwJu2tJD8o/v-deo.html
I used a wet vac to drain mine as it was blocked , works a treat and the washer now works perfectly
That's a good tip for any one who has a 'wet vacuum or carpet cleaner' but do remember that the machine can hold a couple of gallons (9 litres+) of water so be ready for this. :-)
Thanks to your video, I was FINALLY able to find out how to replace the large drain hose clamp after taking it off because it had been making a large whining noise instead of entering the rinse cycle (turns out that a padlock key was stuck in the hose). I was going to test the washer, then try replacing the drain motor pump, and then give up and buy a new washer, but couldn't get to those steps since I couldn't get the clamp on tightly enough and I was about to give up and buy a new washer (it's had the telltale noise of a broken spider arm for a couple of years anyway). My washer is back in business now, though, so for Christmas I don't have to go to the laundromat after all. Thank you!
Hi ClarkLark, we have videos for replacing most types of parts including the sump hose: ua-cam.com/video/Q7sdgmuxfjE/v-deo.html
If you cannot find information on a particular problem leave a comment and we will try and help. :-)
You saved my life!!! I was about to throw my machine away
Thanks heaps for this vid which gave me the confidence to remove the pump assembly from my washing machine and then remove a rubber band which was preventing the impeller form turning.
Well done Kaine, dont forget that everyone must check the pockets to prevent foreign objects causing damage to the machine so this was a good reminder to everyone. :-)
Great video,found a sock in the sump,machine works great now,thanks very much
IRISH-SPARTAN- Glad you sorted it. :-)
Thanks, mate. I repair my washer via this video. Amazing.
Thanks A A, glad to know you sorted out the issue. Remember to like and subscribe for more helpful videos in the future.
@@eSpares I do subscribe mate. Thank you
Hi A A, thank you :)
Hello, Just wanted to say thank you for the advise, the front filter was empty, so we tipped the machine over and just as you said there was a sock in the rubber pump , the machine is working perfectly and i didn't need to call some one out . thanks again
+dena2349 Great news, may we recommend a couple ofother videos that should help your washing machine to last longer:ua-cam.com/video/uKBy-9NEF5A/v-deo.html and ua-cam.com/video/ifWK9df1qgg/v-deo.html
thanks for the reply, one quick question, my washing machine seems to rattle more since i emptied the pump any ideas why?
First thing I was gonna do was open the back and change the pressure sensor. Thank god I was busy and your video played right after the one that talks about pressure sensor. And by yours playing I just manage to catch the bit about elastic band in the sump. I drained the sump and surprise surprise, there was an elastic band in there
Hi Jemmy, you would be surprised at the amount of bits that end up in the filter and block the pump. Always check pockets when loading the machine as a coin can punch a hole in a plastic tub causing a flood and scrapping a machine. For more useful information see these other videos:
ua-cam.com/video/0AnLPqcQAmA/v-deo.html
You saved me lots of money!
i love you!
First solution was the winner, thank you for this video!
Glad we helped. Worth mentioning to always check pockets for coins and other debris as a coin can punch a hole through the tub flooding the home and causing extensive damage to the machine. Damage from a coin is not covered by any manufacturers warranty so can be expensive. :-)
+eSpares will definitely do that! You are my Washing machine guru!
If you get a moment this is another useful video:
ua-cam.com/video/0AnLPqcQAmA/v-deo.html
thank you very much, by listening to your video l was able to remove the dirty that block the draining system.
Thank you for diagnosing my washing machine , Russel Brand! Er... I mean, Josh.
Just pulled my pump out, there was a small piece of was looked like dirt in there, it just crumbled when i rolled it between my fingers, hard to believe something so small and fragile could stop a pump. Thanks for the video.
Hi Dannyvirk, it is always surprising that it doesn't take a lot to block the impellor but well done for fixing it ☺
Thanks, a clear no nonsense video.
Wow thank you! I´ve found several toothpics and a wet wipe in the filter for the pump but I did need to put the machine on the side on the floor and loose the drain hose to get it away. But I¨m so happy it worked!
Hi Helene, thank you for your post and well done on sorting it out.
Hi there thanks so much for these highly informative and well produced videos. I have a Miele W504, and a spare/repair machine of the same type. How do I change the chip on the module?
Backstory: drain pump does not stop whenever the machine is on with the door closed. Checked and it’s not a flooding problem. Engineer came to take a look and said it probably needs a new chip on the module.
Hi OG OrganicGardens, the engineer that came out is talking about soldering a new chip onto the module, you will need to check you can get the chip and have the right skill and equipment to do it.
Brilliant. Excellent presentation. So easy to follow. Presentation of all the possibilities for problems and repairs was above and beyond what I've seen elsewhere. A+++++++. Thank you so much!
You're welcome, we're glad this video helped you. Don't forget to "like" if you enjoyed it :)
Brilliant, thank you. I was foxed by a drain error code but there was nothing in the filter. Turns out a 50p coin will go through the drum side gap but not from the sump pipe to the filter housing so it can get stuck and block the hole. Pulled off the sump hose and there was the culprit. I could not have done this repair without this video, and as the machine is two months out of extended warranty I was facing a big repair or replacement bill. Not only that I won the 50p back.
Thanks for the comments, remember to 'like’ the video if you enjoyed it or it helped.👍
To add to this: when you take the sump off and find a 50p coin, don't stop there. Check the whole sump pipe while you have it disconnected. I had to do the whole job twice because there was a £2 coin stuck further up the pipe in the corrugations which I didn't spot earlier. The first thing you see may not be the only thing in there!
Good video, the recirc pump was my problem, which was not mentioned in other ones.
Thanks for the comments, glad we helped.
Those little flip-out doors with the filter and small drain hose are nice. Sure wish mine had one of those.
You can often empty a machine by lowering the drain hose below the water level into a bowl. Failing that lean the machine backwards so the water is below the door and unplug the machine, when the door opens you can then use a sponge to bail out the water.
glad I came across this, thank you for helping me resolve my washing machine problem.
+penelope pittstopp You are very welcome. May we recommend a couple of other videos that should help your washing machine to last longer: ua-cam.com/video/uKBy-9NEF5A/v-deo.html and ua-cam.com/video/ifWK9df1qgg/v-deo.html
thanku :-)
Thanks for the video.....
For general knowledge....
On my Bosch Nexxt 300 series WFMC2201UC, the specifications from the repair manual are as follows.
Measure resistance all parts disconnected.
Heater 13.7 - 15.2 ohms
NTC 22.8 - 27.4 kilo ohms @68 degrees F.
Water inlet valves 2.7 - 4.5 kilo ohms.
Drain pump 140 - 200 ohms.
Also, E13 can be a pain to fix.....Usually is the pump, but also too much detergent being used can throw that code too.
One often overlooked repair is to remove both drain hoses and thoroughly clean them out. They may be restricting drainage flow from pump. (One hose comes from pump to back of washer from inside machine. The other is the drain hose from the back of machine on the outside.) These hose can get clogged with all sort of crap and build up.
OK....still with me?
Steps for a happy Bosch washer.
Clean drain hoses or replace.
Descale heater element.
Clean water inlet valves. Try a little spray of auto brake cleaner spray into front and back of valves......Obviously wipe excess and run some empty wash cycles. Mine cleared out some stuff. Check to make sure screens are clear too.
Check water supply hoses for good water pressure. (disconnect and see how water flows into bucket. Should be a pretty strong flow.
Clean pump trap....or replace pump if needed.
I hope this helps some people with their repairs.
Saved me a call to the local repairman. Thanks!
+junglesoftwaretv Glad to hear that. :-)
Thanks Josh sorted out the filter and machine working well. Thanks mate x
Thanks for the comments Steve.
Great guide, going to go and check to see if this helps my washing machine.. its very difficult to sense the problem as when the water drum is empty and I take the filter off and pour some water into the outpipe the water goes into the drum and direct out onto my floor.. but it simply won't drain no matter what while attempting to drain..
Really good video. Thanks for making. Solved my problem and saved me a fortune.
Thanks for the comments M J, remember to 'like’ the video if you enjoyed it or it helped.👍
Very helpful, an excellent video. Thank you
Thanks Geoff, we hope it helped identify your problem.
I drained my washer by using a wet vac and just put it over the drain hose and covered the connection up with my hand and it work great.
+Will Randall Good tip if you have a 'wet vac' but other viewers must remember it would destroy a normal vacuum .
Very helpful video. Saved me time and money. Thanks a ton!!!
Thanks for the comments Pragash, that's what we like to hear. :-)
Thank you sir. You just saved me a couple hundred dollars!!!
+Brian Rojas Excellent Brian. :-)
Great tutorial ,great explaining skills .
Hi veve ve, thank you for your post and glad we could help.
Thank's for your kind to show this video, it's very assist me to do own service.
+Uways Al Anshor You are very welcome, we have made Diagnosis videos for washers, dryers dishwashers, cookers and pressure washers so if you have a problem be sure to check them out.
eSpares Ow..Ok, thank you very much....
eSpares Ow..Ok, thank you very much....
+Uways Al Anshor Glad we helped.:-)
Exactly the video I was looking for thanks
FIRST CLASS VIDEO BEST SEEN ON UA-cam
Thanks for the comments Jock, remember to 'like’ the video if you enjoyed it or it helped.👍
Hi Great video saved me 120.00... Thanks for posting stuff like this up on you tube it helps alot :)
Mckylie Campbell Thanks for your comments, glad all went well. :-)
eSpares hi
Thanks for the video. Very helpful after I had tried everything else in the troubleshooting manual. Problem: two 50 cent coins. (Australian). Quicker and cheaper than getting a repairman.
+Mr Fix it Lucky escape you had as that could have cost a lot more then 100 cents if the coins had damaged the drum. Good time to 'train' all users of the machine on the importance of emptying pockets before loading the machine. :-)
Thank you very much for your help your advice was spot on I Will recommend you to mt friends good work
+Vincent Heywood THanks Vincent, we hope you found the cause of your problem.
Awesome advice, awesome video and helped me fix our problem I feel bad using your trade expertise for free......cheers!
Hi tawhare wharepapa, don,t feel bad just tell others as we are sure to be able to help some one get the part that they require so spread the word. :-)
@@eSpares I used to work for Espares! Didn't know the company is still trading.
Hi Chavassea Okeke, we are still going strong and this year is our 50th year, good to hear from you.
Thank you so much this video was very helpful to fix the problem
Hi T Martin, thank you for the nice comment and don't forget to like the video and subscribe for even more useful videos.
best video ive come across on the subject cheers!
Thank you Jim, glad we could help and have a look at some of our other videos.
just fixed my washer cheers, saved me £80
Yay! Thanks a bunch, seems to have sorted out my problem. Cute guy too.
+outeast999 Thanks for the comments, glad we helped.
Thanks, I managed to fixed mine after watching your video.
+hamid khan Glad to hear we helped. :-)
I've replaced the washer purge motor twice. btw the purge motor is faulty because if you leave the purge tube at full length and down into the wall drain it will cause it to back flow towards the lowest point which is the base of the washer thus leaving the pump face submerged in water. This leads to the pump leaking into to magnets inside the pump. It corrodes and the magnets crack and the polarity is compromised. The manual says to have the tube cut or at the right length just below the opening of the wall drain opening. They don't say it will f up your poorly made motor seal. Why would they?
thanks you just saved me £300 on a new 1 though mine had it working like new now
LFC Tommo Thanks for your post and comments. :-)
Thanks helped me a lot found 2 socks in the pump that connects to the drum 😅
Hi davido, glad our video helped and thanks for watching.
Good tutorial. Thank-you.
Great video!
Thanks Guðrún Margrét Jóhannesdóttir. Hope we helped sort your problem.
Great video!
+Stephen Schultz Thanks Stephen.
Thank you Sir. Great video. Helps me a lot in fixing our washing machine
Hi Adrian, thank you for your comment and glad our video helped.
Nice video. However it would be nice to have you pointed out the recirculating pump, since you mentioned it.
Hi Keith, the pumps use exactly the same motor as shown at 2:30. You can see them both in the bottom right of the machine at 2:36.
Thanks you for the tips
Hi Mohamed, glad our video helped and remember to keep watching.
Great video. However, my problem is bra wire got caught and has fallen inside the drum. A couple of days later I went back to the machine and there is an amount of stagnant water in the drum. Please can you advise?
Hi Elisabeth, often bra wires can get broken up and will end up in the pump filter stopping the machine from draining. Empty the water and check the filter and watch this video: ua-cam.com/video/frEJhX9Sppw/v-deo.html
Very informative. Thanks
Hi Mo, glad we could help and remember to like the video.
Followed this very useful video, turned machine on side. Found and solved sump hose problem. Felt very happy with myself.
HOWEVER, conditioner left from load that stopped mid cycle spilled out onto mother board and fried it. Smoke and E63 killed my machine. Arghhh! So WARNING: take out detergent drawer BEFORE putting machine on side. New machine for me. DIY repairs cost hundreds of pounds!!!! Be careful!!!
Hi Paul, thank you for the post and good warning for everyone else who reads these posts, the conditioner wouldn't normally hit the board so you were unlucky.
Great video, My question is about my LG front load washer. Sometimes it drains and sometimes it does not completely. I changed out the pump and checked the hose and found no issues. My next step is to pull the drain hose out of the drain and see if that is the issue. The machine is 6 yrs old with lots of use. could this be a circuit board issue?
Hi Rich, as this video says there can be many reasons but it is rarely an intermittent board problem. You can save a lot of time and money by watching over your machine to monitor its draining. Simply put on a rinse cycle and time how long it takes to empty when the pump starts. This will normally be 30 to 45 seconds but if significantly longer you have a blockage or partial restriction.
Thanks, you saved me some money!
Thanks for the comments, remember to 'like’ the video if you enjoyed it or it helped.👍
Great advice x
Hi Crystal Clarke, thank you for your post and glad you found the video useful.
Hi, Great videos however i have a machine that drains, but the clothes still come out very wet, i checked all the things you sugested. What else should i check? Thanks Rich
Hi Richard, If your machine is draining the problem is likely to be not spinning. This could be due to out of balance (see ua-cam.com/video/uKBy-9NEF5A/v-deo.html ) or worn brushes which will cause the motor to splutter when turning (see ua-cam.com/video/MNInJd7js5A/v-deo.html ).
Thanks mate! I've repaired one 😎
Thank you for the video, however after performing all these steps I am still getting the OE error on my washer and water will not drain (even replaced the pump) Still hear the loud noise when it attempts to drain. Could it possibly be the circulation pump or am I looking at the module or the PCB?
Hi Jewelee, The fact you say you can hear the "loud noise" suggests this is the pump running and trying to empty the machine.
Have you offered the drain hose to a bucket to see if it will pump out?.
It may be a blockage of your plumbing if it connects directly to the pipework under the sink. It should also drain reasonably quickly if the hose is lowered to the floor into a bowl.
Great tips. Thanks!
Hi AJ, we are glad you liked it and hope it has helped. :-)
Excellent video. thank you!
Thanks for the comments, remember to 'like’ the video if you enjoyed it or it helped.👍
great , gave good insight
Thanks for the comments Rahul.
My machine has same problem. Today is first use of it. I followed same procedure mentioned in video and some little amount of water came out of it. But how much amount of water normally drains out in fully automatic front load machine?
All of it lol. Sorry it is important to try and drain the machine before opening the filter as this is at the bottom of the machine and you could end up with two gallons (9 litres) over your floor.
If you accidentally left a matchstick. hair grip or coin in a pocket in the washing it could jam the pump on the very first use of the machine. if this happens it is not the machines fault so remember to check the washing before loading the machine.
So my washer it usually gets stuck on rinse. When I have no clothes it runs through cycle fine but when there are clothes in it it gets stuck on rinse and water gets backed up. Nothing in the filter. It's a front end loader. Could this mean the pump is going? I had to change the boot seal already and wondering if this is an electrical issue or a pump issue. Hate spending more money if I need a new washer. Or hate getting rid of it if is just the pump that needs to be replaced. Any ideas? And the water will smell bad that comes out too.
very informative . could you explain why some times water with slightly drainage smell been found inside the machine all of a sudden?Thanks
+Sibichan Ouseph Your problem may be due to water returning into the machine through the drain hose. If the hose connects directly onto pipe work under a sink make sure the pipe goes up to just under the work surface or water can run down the hose into the machine.