Your Trezor wallet can be restored on any crypto wallet . If for instance you enter your Trezor seed (words) in to Ledger wallet then you will have access to your funds , it is because your funds are stored on the block chain and any wallet will give you access to your funds as long as you enter your seed .
What is if there are coins on my trezor that aren‘t available on ledger? What happens with this coins if I restore my wallet on ledger instead of trezor
but wht about if you dont remember the hidden wallet pass phrase? for some reason after the update of the app i connected and cant see my first wallet although is itact on the blockchain....
Great video. Just what I was looking for. But, how would this set-up go with entering the seed on a Trezor One. Does it appear in a similar fashion, on the device?. Trezor One is a lot smaller.
I have a Trezor 1 and want to upgrade to a Trezor Safe 5. The Trezor 1 works fine, no issues. Would it be more advisable to simply set up the new device and transfer the crypto into it from the Trezor 1, or restore from the seed phrase? Not sure if recovery makes more sense in this case, the main concern is transfer fees. Thoughts?
The recovery option works well and avoids transfer fees. Also the Trezor 1 can now be your mirror backup in case something happens to the Trezor Safe 5. This is an older video on doing restores from 12 word backups, but still relevant: ua-cam.com/video/fXExFUy8bSo/v-deo.html
@@CryptoDad Thanks for the reply. If I recover to the Safe 5 using the T1 seed phrase, can I then wipe the T1 without causing issues on the Safe 5? Ideally I'd like to give the T1 to my son and reset it to where it would generate a new seed phrase.
I purchased a new Trezor due to needing support for additional coins not supported by my old Trezor. Once I restore to the new Trezor and add these new coins, will the old Trezor see them, but perhaps not be able to send/receive/trade?
You had an original Trezor wallet and a backup Trezor wallet. Can both be used simultaneously or when you use your seed phrase to recover to your backup wallet, does it auto transfer / disable the original Trezor wallet?
You have basically created a second device, which is a mirror backup of the original device. You can continue to use them both interchangeably if you wish. Restoring onto a new device does not somehow disable the original one, unless, of course, you decide to reset it.
I have a question about how Trezor handles data recovery. If my original device is lost, how does Trezor restore all my information onto a new device? This suggests that the data must be stored elsewhere to transfer it to the new device. Is this information only stored on the computer I connect to, or is there an online backup? What happens if both the computer and the Trezor are damaged-will all the information be lost?
Your video on restoring theTrezor model T wallet was very helpful but it did not include recovering crypto in the hidden wallet. Do you have have a video for recovering crypto in the hidden wallet? Your help would be greatly appreciated.
Hi, CryptoDad. Good video about restoring trezor wallet when you cannot make use of your cold device. But if I need, for example, to format my pc for any reason, I assume I have to install the suite app again. But, would my PIN be enough to have access to my account? Or would I have to use my seedphrase in this case?
@@btau1808 as long as your device is intact you’ll just reconnect it once you’ve got Trezor suite reinstalled. There’s no need to do the seed phrase restore. In other words. Just connect to your computer. Enter your pin and launch your new Trezor suite and you should be fine.
Hello, I did this with my only seed but the default account says 0, dont know if its the fact that im using the same old trezor one or should I get the new one to be able to see my coins again using my seed?
Thanks for another great video. I have a question. Is it possible to go from a Trezor Model T to an Ledger Nano X, using the Backup Phrase I originally created with my Trezor Model T? And is it perhaps also possible to use this at the same time? I hope you can answer me on this 😉
It is possible. But there might be some discrepancies due to the use of different derivation paths. Ledger and Trezor don't always use the exact same derivation paths. It is a complicated subject: blog.mycrypto.com/the-journey-from-mnemonic-phrase-to-address medium.com/myetherwallet/hd-wallets-and-derivation-paths-explained-865a643c7bf2 So If you do it, you may see some coins but not others. However, you can manually transfer coins from Trezor the Ledger after the import. Once you have everything synced up, you are good to go. P.S you may not run in to this problem at all if you are lucky.
Proces trwa około 30 do 40 minut. Oczywiście robiłem to wiele razy, więc mogę to zrobić szybciej. Ale powinieneś to zrobić ostrożnie i zarezerwować na to odpowiednią ilość czasu.
I've restored my Trezor 5 times.... and the touch screen still won't respond while verifying the seed phrase... Is there a phone number I can call for tech support? Or how do I send it back for a refund? Thank you!!
I've had 2 Trezor Model T screen failures on my 2 different devices in a year and a half, both for unknown reasons, and I don't even use them that often. Quality is not good, but Trezor replaced for free. Can you make a video on how to move your crypto account/funds off of one hardware device to another, e.g., move your crypto wallet from a Trezor to a Ledger NanoX? I also have a Nano X that I trust a little more even though I've had 1 hardware failure on it requiring replacement as well. Thanks!
Hi dad, I’m in a big trouble, I loose my passphrasse, I got the device, the pin and seeds, but I never write the passphrasse and I can’t remember it. Is something that I can do? 😩😫😩😫
I know this is a very old comment and I hope you figured it out, but as long as you can still access the wallet, you can transfer the crypto to a new wallet (something online), wipe the trezor, then transfer the crypto back onto the trezor after this time writing down all the security phrases and pins.
@@majorfails5512i have acces to my trezor wallet i can see the funds there, but i can’t move them or tranfer without the passphrasse. Now i still on the same point.
Crypto dad. My trezor is not recognizing my pin. i do have my seed words and my trezor seems to be working ok. I havent used it in a while though. Can i restore. Any help would be much appreciated.
Well, I believe the Trezor gives you quite a few tries. I think it’s like 18. I would try to remember your pin. You’re either miss typing it or it’s the wrong pin. the Trezor doesn’t forget. Only humans forget. Do you have it written down somewhere? Of course if you can’t remember your pin, eventually you’re going to get locked out and have to do a restore.
Thank You so much for quick reply. Its probably me that forgot and i didnt write it down. i tried 3 times now and don't want to use all them up.Should i rstore device then go back in with the seed phrases. Sorry i am a middle aged and not very tech savvy. It makes me nervous but i wanted to keep my crypto on here for safety.I used your video to start me on the trezor so thank you. Do you have a video for using the same device? I appreciate you thx @@CryptoDad
When I tried doing this, my wallet appears to have made a new account, rather than recover my old one. How can I recover my original account? Note: I did select recover account.
Another Great video CryptoDad! I wonder how many attempts to recover my Model T will allow me. I suspect I entered the seed incorrectly. Do you think I can try again on the original device or should I try using a new one.....I also have a back up! Thanks :)
You can attempt to do a restore from 12 word backup phrase as many times as you want. As far as the pin entry, I think you have 12 or 18 attempts. But a restore from backup phrase is unlimited.
@CryptoDad Thanks so much Dad. I managed to wipe the old Model T and restore with seed phase. It was miraculous!!! I can't even tell you how happy I am. It was a rough 12 hours 🤣 You're the best! Thank you so much. ❤️🙏👑🤗👏
Hello, i have a question. I want to enter my wallet wich is a hidden one. I enter the passphrase but it says that the wallet is empty and that i have to confirm the passphrase for create a new one. I had some coins in that wallet and i dont know i have to wipe the wallet and use this method for recover my coins. Thank you
What if your wallet doesn’t show your crypto? I was away on vacation and I came back, updated my wallet and I can’t find my crypto. I did your method, but nothing is showing.
Hey, We’re you able to recover your wallet? I’m going through the same situation today. It asked me to update the new version and I did but it did not show anything. My hands are shaking.
hey crypto dad. I lost my trezor.....or misplaced it....but then got it back - i left it in a hotel room safe. My question is: is it possible now that it's been hacked? Highly unlikely - as it would require that hotel staff were sufficiently tech savvy to hack and then return it - highly highly unlikely......but .... what're your thoughts?
You're right, it's very unlikely that anyone that found it is going to have the skill set to crack the device. But just to be safe, it's probably best practice to restore to a new device and then move everything to a different location. Then you can create a brand new wallet from scratch and move all your crypto there.
Can I change my 12 word phrase? I partner and I split and we shared the 12 word phrase in case something was to happen to me, it is my crypto. She cheated and left. Only I know the pin to the Trezor device but as the video explains she can buy a new device enter 12 word phrase and select a new pin... that worries me. Can anyone help? Much appreciated.
If someone else has your seed phrase, they have full access to your crypto. You are correct anyone with that seed Freis can restore their own device and set up their own pin and access the crypto if you were worried about this then you should move that crypto somewhere else, put it on an exchange or a different device.
@@CryptoDad Thank you so much for taking the time to reply. When you mention 'put it on a different device'.. do you mean put it on a new Trezor cold wallet? If yes, would I have to first transfer funds to an exchange like Coinbase, then transfer it to a new Trezor device so I can get new 12 word seed phrase? Not sure if I got this right. Thanks for explaining, appreciate your time.
You are wrong The seed phrase is stored in Memory of the device so if an attacker has the pin number to that device they can transfer the crypto without even knowing the recovery phrase how ever if the attacker fails 3 attempts entering the pin the device is set back to factory standards so then the recovery phrase is wiped off the device its no longer stored on the device memory chip. To store the recovery phrase back onto the device memory chip he/she must know the recovery seed that's stored on the block chain. Maybe you should explain it properly in your videos
Starting your comment off with the words "You are wrong" Is a very rude and unsophisticated way to address someone. Perhaps you should try to be a little more tactful. You totally misinterpreted what I said. I was merely pointing out that most people think that everything is on the device and don't realize that their cryptocurrency is actually stored on the blockchain. And then they freak out if it gets lost, damaged or stolen. I even explicitly stated that the private key was held on the device. So where you got the idea that I was telling people that the private key was not on the device, is beyond me. The video demonstrates that your 12/24 word seed phrase can restore your crypto onto a different device. The seed phrase is 12 or 24 words. The device does not store the seed phrase. The device stores the private key.
Hi Dad, I tried to update the firmware for my Trezor T after being prompted, and followed the usual instructions to do so. It didn’t seem to work correctly and I got a red screen. Then I couldn’t get to my account. When I rebooted my computer, and went to the Trezor suite again, I was asked to connect my Trezor as usual, but I got a message on my Trezor screen asking me to go to the suite to ‘get started’. It went to the ‘Set Up Trezor’ option, the same one as when I first set up my Trezor T, as if I was setting up for the first time. I didn’t do anything and contacted support for help, for which I am now waiting. I am worried to be honest.
@@CryptoDad Yeah, I think you may be right Dad. I did get some info back, from a bloody robot, that my Trezor T has probably gone back to factory settings and that I need to re-install the firmware and recover my wallet. The thing is, they don't give any details about how to do that, which is useless really. Why can't they think about it and give me a step by step guide for God's sake. I did tell them I am at the 'Set Up' stage, but the robot tells you what you need to do, not how to do it. I need baby steps, and, I'm a little nervous, probably because I'm old like you too lol, I'm 61. Cheers Dad. I'll let you know what they say when a human contacts me, they said three days wait for a response.
Your Trezor wallet can be restored on any crypto wallet . If for instance you enter your Trezor seed (words) in to Ledger wallet then you will have access to your funds , it is because your funds are stored on the block chain and any wallet will give you access to your funds as long as you enter your seed .
What is if there are coins on my trezor that aren‘t available on ledger? What happens with this coins if I restore my wallet on ledger instead of trezor
but wht about if you dont remember the hidden wallet pass phrase? for some reason after the update of the app i connected and cant see my first wallet although is itact on the blockchain....
Very helpful as my Ledger died and I have to buy the Trezor. Thank you!!
Just had to do this tonight, thanks for the help!!
Great video. Just what I was looking for. But, how would this set-up go with entering the seed on a Trezor One. Does it appear in a similar fashion, on the device?. Trezor One is a lot smaller.
When adding the 3 letter seed phrase,does it it matter which letter you use to complete the fourth letter?
I have a Trezor 1 and want to upgrade to a Trezor Safe 5. The Trezor 1 works fine, no issues. Would it be more advisable to simply set up the new device and transfer the crypto into it from the Trezor 1, or restore from the seed phrase? Not sure if recovery makes more sense in this case, the main concern is transfer fees. Thoughts?
The recovery option works well and avoids transfer fees. Also the Trezor 1 can now be your mirror backup in case something happens to the Trezor Safe 5.
This is an older video on doing restores from 12 word backups, but still relevant: ua-cam.com/video/fXExFUy8bSo/v-deo.html
@@CryptoDad Thanks for the reply. If I recover to the Safe 5 using the T1 seed phrase, can I then wipe the T1 without causing issues on the Safe 5? Ideally I'd like to give the T1 to my son and reset it to where it would generate a new seed phrase.
Curious, can a trezor recover an account set up on a ledger by using the same seed? What might differ?
Just seems like a trezor might actually be a good b/u for a ledger as ledgers can be so damn glitchy. Thoughts?
It will work . I have tried that ( when I had issues with 1 gen Trezor wallet I entered the seed in to Ledger and it worked .
@@donaldengland4033 I would take Ledger over Trezor.
@@КумысМамбетов-й8ш thank you. Wasn’t really discussing which is a better wallet. You answered my question
@@donaldengland4033 I am not saying that Trezor is bad , but based on my experience I prefer Ledger over Trezor .👍🏻
I purchased a new Trezor due to needing support for additional coins not supported by my old Trezor.
Once I restore to the new Trezor and add these new coins, will the old Trezor see them, but perhaps not be able to send/receive/trade?
Great video! I was looking for a device to recover my wallet using 24 seed phrase
Great, Thank you for your time
You had an original Trezor wallet and a backup Trezor wallet. Can both be used simultaneously or when you use your seed phrase to recover to your backup wallet, does it auto transfer / disable the original Trezor wallet?
You have basically created a second device, which is a mirror backup of the original device. You can continue to use them both interchangeably if you wish. Restoring onto a new device does not somehow disable the original one, unless, of course, you decide to reset it.
Thank you sir. I have verified this is indeed correct 👍🏻
i dont get the Recover wallet option when i connect my trezor. How do i get to that point of entering 24 words?
I have a question about how Trezor handles data recovery. If my original device is lost, how does Trezor restore all my information onto a new device? This suggests that the data must be stored elsewhere to transfer it to the new device. Is this information only stored on the computer I connect to, or is there an online backup? What happens if both the computer and the Trezor are damaged-will all the information be lost?
Yay! Refresher courses rock. Hey Rex, would you tutorial more with Binance Smart Chain/Metamask swaps on your livestreams? Thanks.
Oops. I meant Pancake Swap/ Binance Smartchain. Swap some Baby Shark.
Great video. Thank you.
Does recovering your wallet with a new device make old device ineffective (empty) or would the new device be a duplicate?
Your video on restoring theTrezor model T wallet was very helpful but it did not include recovering crypto in the hidden wallet. Do you have have a video for recovering crypto in the hidden wallet? Your help would be greatly appreciated.
Great video. very useful & helpful. Thank you for this work
What if you have your Trezor already set up but you do a fresh windows install?
I haven't updated my trezor for about 10 years I fear it may screw up should I just restore to a new trezor
Hi, CryptoDad. Good video about restoring trezor wallet when you cannot make use of your cold device. But if I need, for example, to format my pc for any reason, I assume I have to install the suite app again. But, would my PIN be enough to have access to my account? Or would I have to use my seedphrase in this case?
@@btau1808 as long as your device is intact you’ll just reconnect it once you’ve got Trezor suite reinstalled. There’s no need to do the seed phrase restore. In other words. Just connect to your computer. Enter your pin and launch your new Trezor suite and you should be fine.
@@CryptoDad Perfect!! Thanks!!
Do i need the same model or can i use a different one? Like for example the safe 5 for my main device and the safe 3 for backup.
The restore process is exactly the same for all of the devices.
Great video, CryptoDad!
Hello, I did this with my only seed but the default account says 0, dont know if its the fact that im using the same old trezor one or should I get the new one to be able to see my coins again using my seed?
Thanks for another great video.
I have a question. Is it possible to go from a Trezor Model T to an Ledger Nano X, using the Backup Phrase I originally created with my Trezor Model T?
And is it perhaps also possible to use this at the same time?
I hope you can answer me on this 😉
It is possible. But there might be some discrepancies due to the use of different derivation paths. Ledger and Trezor don't always use the exact same derivation paths. It is a complicated subject:
blog.mycrypto.com/the-journey-from-mnemonic-phrase-to-address
medium.com/myetherwallet/hd-wallets-and-derivation-paths-explained-865a643c7bf2
So If you do it, you may see some coins but not others. However, you can manually transfer coins from Trezor the Ledger after the import. Once you have everything synced up, you are good to go. P.S you may not run in to this problem at all if you are lucky.
Ola a paz de Deus
é melhor fazer a frase secreta de 12 ou 24 palavras?
Cześć po jakim czasie odzyskiwaleś krypto ?
Proces trwa około 30 do 40 minut. Oczywiście robiłem to wiele razy, więc mogę to zrobić szybciej. Ale powinieneś to zrobić ostrożnie i zarezerwować na to odpowiednią ilość czasu.
@@CryptoDad a jeszcze powiedz mi po jakim czasie odzyskiwales krypto na trezorze po ilu latach?
I've restored my Trezor 5 times.... and the touch screen still won't respond while verifying the seed phrase... Is there a phone number I can call for tech support? Or how do I send it back for a refund? Thank you!!
I've had 2 Trezor Model T screen failures on my 2 different devices in a year and a half, both for unknown reasons, and I don't even use them that often. Quality is not good, but Trezor replaced for free. Can you make a video on how to move your crypto account/funds off of one hardware device to another, e.g., move your crypto wallet from a Trezor to a Ledger NanoX? I also have a Nano X that I trust a little more even though I've had 1 hardware failure on it requiring replacement as well. Thanks!
What if you just lost your passphrase?
how can I confirm that my BTC is in my Trezor 1 actual device and not just Trezor Suite (laptop).
bitcoins are not stored in a hardware wallet or on Trezor suite. They are stored on the blockchain. you need to do some research.
Does this work if you are in bootloader mode?? Need help.
Hi dad, I’m in a big trouble, I loose my passphrasse, I got the device, the pin and seeds, but I never write the passphrasse and I can’t remember it.
Is something that I can do?
😩😫😩😫
I know this is a very old comment and I hope you figured it out, but as long as you can still access the wallet, you can transfer the crypto to a new wallet (something online), wipe the trezor, then transfer the crypto back onto the trezor after this time writing down all the security phrases and pins.
@@majorfails5512Do you think he would ask you if he had access to the wallet?
@@majorfails5512i have acces to my trezor wallet i can see the funds there, but i can’t move them or tranfer without the passphrasse. Now i still on the same point.
@@majorfails5512how can i move it to something on line without the passphrasse?
@@majorfails5512how can i do that?
Crypto dad. My trezor is not recognizing my pin. i do have my seed words and my trezor seems to be working ok. I havent used it in a while though. Can i restore. Any help would be much appreciated.
Well, I believe the Trezor gives you quite a few tries. I think it’s like 18. I would try to remember your pin. You’re either miss typing it or it’s the wrong pin. the Trezor doesn’t forget. Only humans forget. Do you have it written down somewhere? Of course if you can’t remember your pin, eventually you’re going to get locked out and have to do a restore.
Thank You so much for quick reply. Its probably me that forgot and i didnt write it down. i tried 3 times now and don't want to use all them up.Should i rstore device then go back in with the seed phrases. Sorry i am a middle aged and not very tech savvy. It makes me nervous but i wanted to keep my crypto on here for safety.I used your video to start me on the trezor so thank you. Do you have a video for using the same device? I appreciate you thx @@CryptoDad
My trezor one says backup failed
Nice video, little question, is it possible to create a 25 words seed on TREZOR T ? Only see 12 ! Tk
yyes
When I tried doing this, my wallet appears to have made a new account, rather than recover my old one. How can I recover my original account? Note: I did select recover account.
nvm, I ended up factory resetting my wallet and following your recover steps. PHEW, I was getting worried~~~
Another Great video CryptoDad! I wonder how many attempts to recover my Model T will allow me. I suspect I entered the seed incorrectly. Do you think I can try again on the original device or should I try using a new one.....I also have a back up! Thanks :)
You can attempt to do a restore from 12 word backup phrase as many times as you want. As far as the pin entry, I think you have 12 or 18 attempts. But a restore from backup phrase is unlimited.
@CryptoDad Thanks so much Dad. I managed to wipe the old Model T and restore with seed phase. It was miraculous!!! I can't even tell you how happy I am. It was a rough 12 hours 🤣 You're the best! Thank you so much. ❤️🙏👑🤗👏
Hello, i have a question. I want to enter my wallet wich is a hidden one. I enter the passphrase but it says that the wallet is empty and that i have to confirm the passphrase for create a new one. I had some coins in that wallet and i dont know i have to wipe the wallet and use this method for recover my coins. Thank you
You must have entered the wrong passphrase or made a typo. You should try again
pls be so kind to do the same for the CoolWallet Pro, thanks
CoolWallet Pro Set Up Guide: How to Store Bitcoin and Other Cryptos Safely & Securely: ua-cam.com/video/EC9XvUkk2Hk/v-deo.html
What if your wallet doesn’t show your crypto? I was away on vacation and I came back, updated my wallet and I can’t find my crypto. I did your method, but nothing is showing.
Hey, We’re you able to recover your wallet? I’m going through the same situation today. It asked me to update the new version and I did but it did not show anything. My hands are shaking.
Crypto Dad. Can i restore my divice from my iphone? My apple mac is too old and i need the latest upgrade that i cannot do. Thank You
hey crypto dad. I lost my trezor.....or misplaced it....but then got it back - i left it in a hotel room safe. My question is: is it possible now that it's been hacked? Highly unlikely - as it would require that hotel staff were sufficiently tech savvy to hack and then return it - highly highly unlikely......but .... what're your thoughts?
You're right, it's very unlikely that anyone that found it is going to have the skill set to crack the device. But just to be safe, it's probably best practice to restore to a new device and then move everything to a different location. Then you can create a brand new wallet from scratch and move all your crypto there.
Can I change my 12 word phrase? I partner and I split and we shared the 12 word phrase in case something was to happen to me, it is my crypto. She cheated and left. Only I know the pin to the Trezor device but as the video explains she can buy a new device enter 12 word phrase and select a new pin... that worries me. Can anyone help? Much appreciated.
If someone else has your seed phrase, they have full access to your crypto. You are correct anyone with that seed Freis can restore their own device and set up their own pin and access the crypto if you were worried about this then you should move that crypto somewhere else, put it on an exchange or a different device.
@@CryptoDad Thank you so much for taking the time to reply. When you mention 'put it on a different device'.. do you mean put it on a new Trezor cold wallet? If yes, would I have to first transfer funds to an exchange like Coinbase, then transfer it to a new Trezor device so I can get new 12 word seed phrase? Not sure if I got this right. Thanks for explaining, appreciate your time.
God bless! Horde xrp, xlm, and xdc. Store in hardware wallet. Amen!
What if you have your original device and just need to recover your wallet?
The same screen does not appear that shows the Recover Wallet??? Everything you are displaying is for recovering a wallet from a new device?
You are wrong The seed phrase is stored in Memory of the device so if an attacker has the pin number to that device they can transfer the crypto without even knowing the recovery phrase how ever if the attacker fails 3 attempts entering the pin the device is set back to factory standards so then the recovery phrase is wiped off the device its no longer stored on the device memory chip. To store the recovery phrase back onto the device memory chip he/she must know the recovery seed that's stored on the block chain. Maybe you should explain it properly in your videos
Starting your comment off with the words "You are wrong" Is a very rude and unsophisticated way to address someone. Perhaps you should try to be a little more tactful.
You totally misinterpreted what I said. I was merely pointing out that most people think that everything is on the device and don't realize that their cryptocurrency is actually stored on the blockchain. And then they freak out if it gets lost, damaged or stolen. I even explicitly stated that the private key was held on the device. So where you got the idea that I was telling people that the private key was not on the device, is beyond me.
The video demonstrates that your 12/24 word seed phrase can restore your crypto onto a different device. The seed phrase is 12 or 24 words. The device does not store the seed phrase. The device stores the private key.
I had a hidden wallet on my old trezor. My portfolio isn’t showing up after following the steps.
how to recover my 12 seed phrase i forgot it only 24 seeds remain to me
No one can
Hi Dad,
I tried to update the firmware for my Trezor T after being prompted, and followed the usual instructions to do so. It didn’t seem to work correctly and I got a red screen. Then I couldn’t get to my account.
When I rebooted my computer, and went to the Trezor suite again, I was asked to connect my Trezor as usual, but I got a message on my Trezor screen asking me to go to the suite to ‘get started’. It went to the ‘Set Up Trezor’ option, the same one as when I first set up my Trezor T, as if I was setting up for the first time. I didn’t do anything and contacted support for help, for which I am now waiting. I am worried to be honest.
Sounds like you need to restore the device with your 12/24 word back up phrase that you wrote down when you originally set up the device
@@CryptoDad Yeah, I think you may be right Dad. I did get some info back, from a bloody robot, that my Trezor T has probably gone back to factory settings and that I need to re-install the firmware and recover my wallet. The thing is, they don't give any details about how to do that, which is useless really. Why can't they think about it and give me a step by step guide for God's sake. I did tell them I am at the 'Set Up' stage, but the robot tells you
what you need to do, not how to do it.
I need baby steps, and, I'm a little nervous, probably because I'm old like you too lol, I'm 61.
Cheers Dad. I'll let you know what they say when a human contacts me, they said three days wait for a response.
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