I just used my brand new Dyson V 15 detect and after 15 minutes of use it said stop wash and dry filter completely before continuing I only used it for maybe not even 15 minutes maybe 10 minutes in my floors are extremely dirty or is there something else going on
Hi there, thanks for your comment. We'd like to have this looked into for you. Please send us a private message, so we can grab a few details and help.
Hi Steven. Thanks for showing interest in the new Dyson V12/V15. The V12/V15 is only available in the USA and China at the moment. Please keep an eye out on our socials and website for any new updates: www.dyson.co.uk/vacuum-cleaners/sticks
In Romania your representative sells resealed products (on site does not specify that the products are resealed but I received all the products with traces of wear, dust) with batch number from 2020 with defect in the filter sensor, their only explanation is that they do not know the batch no and they will return your product until you find a one that works properly. I'm already on the third product and it's still defective. I asked to get my money back.
Great video, I’m 6’8 at the start of Covid I weighed 287 , now at 61 years old, I weigh 225 my old college basketball weight. Just with Sea Moss and Moringa and juicing vegetables and a few fruits , don’t want the sugar intake of fruit. I do and overnight oats breakfast called Brave , after I get out of my home gym. I have a lot of equipment but the Concept 2 rowing machine helped me the most! Sorry for the long post ! Peace and free breathing
Ciao Paola, benvenuta in Dyson e grazie per leggere i nostri post. Il filtro deve essere lavato ogni 15 giorni circa. Ti ricordiamo che sul nostro canale UA-cam ms.spr.ly/6059gS4Sc troverai utilissimi videotutorial che ti aiuteranno nella corretta manutenzione della macchina e nella risoluzione di piccoli problemi di utilizzo. Rimaniamo a disposizione e ti auguriamo una splendida domenica!
Do we have to clean the filter when we use it for the first time? I just bought one 3 days ago but it saying to clean the filter I just did a testing didn’t even do a proper cleaning. But disappointed. I have to let it dry doe 24hrs. I don’t know whether I should return it or not.
Hi there Logan, thank you for reaching out to us regarding your filter. Kindly DM us on any of our social media platforms in order for us to look into this for you.
The worst experience ever - even though the vacuum seems so promising and despite all the good reviews previous vacuums had, Dyson still neglects to retire all the vacuums that have the filter issue (where an error message appears after only 3 minute of using it). I returned three units because all three had the same issue. I am so disappointed especially since I was expecting a better experience for the price you pay for them
@acciosun, We're sorry to hear you say this, and we're keen to help you further. If you currently have a Dyson machine that is not performing as intended, please consider sending us a DM with your contact details, the serial number of the Dyson machine as well as a description of the trouble you're having. We look forward to your reply.
Hi Victoria, The Dyson Laser Slim Fluffy™ cleaner head is engineered with soft nylon and anti-static carbon fibre filaments to remove dust from hard floors and narrower gaps. And the Laser detects the particles you can’t normally see making invisible dust visible on hard floors, so you don’t miss anything.
My dyson v15 vacuum, the dust goes beyond the max limit even if there’s only few dut collected. The trap between the max line is to short to trap the dust
Sorry to hear about that - we're eager to help here. Can you please send us a private message with your full name, shipping address, email, phone number, and serial number. Once you have contacted via PM, we can look into this for you.
To our knowledge, UA-cam doesn't have a private message option. My apologies. You may use other social media channels like facebook or Twitter to reach out privately.
Can a mild soap (diluted) be uaed to wash the roll? What about the blue strips on the bottom? I am tempted to use clorox wipes, but I am not sure if it will ruin it. Thank you!
Hi Estrella, thanks for reaching out to us. Please see the video in the link below to assist with the cleaning of your attachments. 👉 ms.spr.ly/6059XD3XV
1 month old and pulsing all clean but still has this issue especially if you run over carpet then still does it on tiled floor. For the price I am not impressed.
The lady rubbed her thumb on the filter for just a second, and thinking it was done like that just to save time in the vid, I did the same but all around the filter…now the white fibers in the bottom half of the filter are fluffed up, pilling, and coming off…THE VID NEEDS MORE CLARITY
whats the point of this video. it doesn’t even show you how to detach certain parts, what an absolute waste of time. You have to figure it out on your own basically. FFS
It’s interesting that Dyson doesn’t care as much about the UK market. I think I’m right in saying the V15 won’t be available in the UK for some time and the V11 outsize comes with a spare battery in the US but not in the UK. It’s pretty disgusting how they treat the UK.
Hi there, We do a lot of market research and there is a reason why we do what we do. We care about all our markets but some markets react differently to different products therefore some products and items will be different for a different country. This is the same case in many industries even the motor vehicle industry.
We are here to assist you! Kindly reach us via chat support or phone support. You can also DM us on any of the suitable social media platform regarding your concern.
These guys are the apple of vacuum cleaners
yes, that is a good way of putting it
@@nafnaf0 I knew there was something that drew me to it. I didn’t just want it, I craved it!!
Nope. Dyson is made to last and you can use accessories meant for the older stick vacuums like the V7 and V8 on the newest stick vacuums like the V15.
No Apple is tech for people who don't understand tech. Dyson make good shit. Big difference. Lol.
@@acetheprincep3658 Exactly
Great vacuum cleaner definetly recommended. Laser shows dust you dont see , very impressed.
I just purchased v15 detect absolute. What a machine. Please make more maintenance videos for us.
lol 😂.. what a machine. Wait till it breaks right after warranty.
My wife is very happy, because since we bought v15 I am the one that clean house. Absolutely love it 😆
We are happy to hear that you are love your Dyson machine!
These videos are like modern art. You try your hardest yo understand it, but someone has to explain it to you so that you get it
What is there to not understand? They probably make them like this so there's no language barrier
@@TheMstwntdLMSV123 it was a joke 🤡
1:37 - My wife needs to watch this video.
No
LMFAAAOOOOOOOO
Bruh come on😂😂😂😂
@black ice yes
I saw your comment right after thinking the same thing 😂😂😂😂🙌
I am using dyson since v8 came out and I loved it just bought v15
How often should you buy new filter?
I'm curious! Would you tell us about your decision on naming them the V15 instead of V12?
Tineco has an S12 model during the V11 era. The next Tineco will probably be the S69, and the new Dyson after the V15 will be the V1337
@@NytronX 💀
There is a V12 but it's only in china
Clean the floor and the machine every day!
@@NytronX Huh Ok.
I just used my brand new Dyson V 15 detect and after 15 minutes of use it said stop wash and dry filter completely before continuing I only used it for maybe not even 15 minutes maybe 10 minutes in my floors are extremely dirty or is there something else going on
Hi there, thanks for your comment. We'd like to have this looked into for you. Please send us a private message, so we can grab a few details and help.
PM you where?
You can contact us through any of our platforms on social media (twitter/Facebook/Instagram.
Nice of you guys to show how to remove all the components for cleaning and how you sorted the brush not latching at the end. Gread video 1/10🫤
Is the v15 coming to qvc with some exclusive colors like previous entries?
Hi Steven. Thanks for showing interest in the new Dyson V12/V15.
The V12/V15 is only available in the USA and China at the moment. Please keep an eye out on our socials and website for any new updates:
www.dyson.co.uk/vacuum-cleaners/sticks
Very helpful thank you.
In Romania your representative sells resealed products (on site does not specify that the products are resealed but I received all the products with traces of wear, dust) with batch number from 2020 with defect in the filter sensor, their only explanation is that they do not know the batch no and they will return your product until you find a one that works properly. I'm already on the third product and it's still defective. I asked to get my money back.
So soothing.
Great video, I’m 6’8 at the start of Covid I weighed 287 , now at 61 years old, I weigh 225 my old college basketball weight.
Just with Sea Moss and Moringa and juicing vegetables and a few fruits , don’t want the sugar intake of fruit.
I do and overnight oats breakfast called Brave , after I get out of my home gym. I have a lot of equipment but the Concept 2 rowing machine helped me the most!
Sorry for the long post !
Peace and free breathing
Ma tutte le volte che si usa l'aspirapolvere bisogna lavare il filtro? Grazie
Ciao Paola, benvenuta in Dyson e grazie per leggere i nostri post. Il filtro deve essere lavato ogni 15 giorni circa. Ti ricordiamo che sul nostro canale UA-cam ms.spr.ly/6059gS4Sc troverai utilissimi videotutorial che ti aiuteranno nella corretta manutenzione della macchina e nella risoluzione di piccoli problemi di utilizzo. Rimaniamo a disposizione e ti auguriamo una splendida domenica!
I can't get the head off to empty the canister. HELP NEEDED!!
Hi Treva, thank you for reaching out. Kindly DM us in order for us to look into this for you.
@@dyson got it done. Sending a new canister.
Do we have to clean the filter when we use it for the first time? I just bought one 3 days ago but it saying to clean the filter I just did a testing didn’t even do a proper cleaning. But disappointed. I have to let it dry doe 24hrs. I don’t know whether I should return it or not.
Hi there Logan, thank you for reaching out to us regarding your filter. Kindly DM us on any of our social media platforms in order for us to look into this for you.
@@dyson I sent a WhatsApp msg
Great. You are more than welcome to send a message via Twitter, Instagram, and Facebook messaging.
The worst experience ever - even though the vacuum seems so promising and despite all the good reviews previous vacuums had, Dyson still neglects to retire all the vacuums that have the filter issue (where an error message appears after only 3 minute of using it). I returned three units because all three had the same issue. I am so disappointed especially since I was expecting a better experience for the price you pay for them
@acciosun, We're sorry to hear you say this, and we're keen to help you further. If you currently have a Dyson machine that is not performing as intended, please consider sending us a DM with your contact details, the serial number of the Dyson machine as well as a description of the trouble you're having. We look forward to your reply.
wait... am I supposed to be using the laser head? Im still not sure what its for
Hi Victoria, The Dyson Laser Slim Fluffy™ cleaner head is engineered with soft nylon and anti-static carbon fibre filaments to remove dust from hard floors and narrower gaps. And the Laser detects the particles you can’t normally see making invisible dust visible on hard floors, so you don’t miss anything.
Thank you😊
Clean the floor and the machine every day!
My dyson v15 vacuum, the dust goes beyond the max limit even if there’s only few dut collected. The trap between the max line is to short to trap the dust
Sorry to hear about that - we're eager to help here. Can you please send us a private message with your full name, shipping address, email, phone number, and serial number. Once you have contacted via PM, we can look into this for you.
@@dyson thank you . For the reply . I’ll send my info
We will watch for it!
@@dyson btw , can I send a private message on your UA-cam acct ? I couldn’t find an option.
To our knowledge, UA-cam doesn't have a private message option. My apologies. You may use other social media channels like facebook or Twitter to reach out privately.
Can a mild soap (diluted) be uaed to wash the roll? What about the blue strips on the bottom? I am tempted to use clorox wipes, but I am not sure if it will ruin it. Thank you!
Hi Estrella, thanks for reaching out to us. Please see the video in the link below to assist with the cleaning of your attachments.
👉 ms.spr.ly/6059XD3XV
1 month old and pulsing all clean but still has this issue especially if you run over carpet then still does it on tiled floor. For the price I am not impressed.
Literally all I needed was the first 26 seconds lol
My dyson v15 complete + is already telling me I need to clean the filter after 3 minutes of use. What’s the deal?
So we can give you the most accurate information, can you please confirm what country you are located in?
How to understand this?
The lady rubbed her thumb on the filter for just a second, and thinking it was done like that just to save time in the vid, I did the same but all around the filter…now the white fibers in the bottom half of the filter are fluffed up, pilling, and coming off…THE VID NEEDS MORE CLARITY
What about the normal head?
Please send us a DM, and we'd be happy to look into this for you.
whats the point of this video. it doesn’t even show you how to detach certain parts, what an absolute waste of time. You have to figure it out on your own basically. FFS
I just want everyone to know the fan she had is probably worth more than the vacuum!! lol
Стучать бить ничего не нужно достаточно помыть под хорошим напором распылителя воды на кухне
It’s interesting that Dyson doesn’t care as much about the UK market. I think I’m right in saying the V15 won’t be available in the UK for some time and the V11 outsize comes with a spare battery in the US but not in the UK. It’s pretty disgusting how they treat the UK.
Hi there,
We do a lot of market research and there is a reason why we do what we do.
We care about all our markets but some markets react differently to different products therefore some products and items will be different for a different country.
This is the same case in many industries even the motor vehicle industry.
@@dyson yes, we love paying an extra £85 in the UK for a second battery!
Все мыть нужно в перчатках
Anyone else has on/off issues with their V15 .. I’m on my 4th 🙄🙄
We are here to assist you! Kindly reach us via chat support or phone support. You can also DM us on any of the suitable social media platform regarding your concern.
24 hour! So long bro
4r
Horrible video how about all the tangled hair next to the laser ? You can never remove this. But the roller that barrely needs cleaning gets a video ?
Nice this is waste water