Working in a call center handling credit card account. One of my biggest dilema is to apply positive scripting to customers who accrued an interest and past due fee and requesting that fees to be waive but no option for me to do so. How can I say this bad news in a positive way?Any help?
Did any of you guys live in the US ? Your english is just great. Why don´t you guys upload a video talking about your english learning experience. Did you learn that good english working at call centers ?
Ustedes son los mejores esroy aprendiendo ingles y utilizo su canal para aprender el inglés real no el escuelero con gramática aburridor de los centros de enseñanza los amoooo y amo a el negrito como es de tierno tratando de entender yo creo que así seria yo jajajaja me identificó mucho con el I learn english and your programa its the best
Hello " hipronary school" I am literally very glad by watching your all English conversation videos on the youtube or Facebook , your talking of the way is really supercalifragilisticexpialidocious , exuberant, as I don't have one word to laud it , Please keep it on .... Respected sir I am going make you acquainted with my entire problem what I am facing while making standard conversation in English that sometimes I stumble , fumble, pause , which should not be honestly , so I making you prominent request that you tell me some good methods through the messager or other resources so that I could get the overcome over these problems by your suggestions and I am sure to great extent that you are going to help me in this regard ., Myraid of thanks .....
Howdy Angel. We're doing just great, hope you are too. Thanks for your words, we truly appreciate your feedback and it makes us way more optimistic to keep going. Take it easy buddy!
excelent conversation, just when you menciont beans, make sure the accent come out like beans(biins)just to development of better ESL, i learning a lot with you guys keep doing what you do
Hi guys 😁👋, I appreciate the knowledge that you share with us . I'm gonna to start my training as a tech support and I'm so excited for. Thanks their videos are really helpful. Greetings from Mexico.
Hi!! Guys, first and foremost i want to thank you two for the way you are explaining us a common conversation over the phone with another English speaker, it makes me to understand different vocabulary
Video's vocab: out of the woods (idiom).- the issue or stg. is not completely solve. to commission (technology) .- to install stg. to decommission (technology).- to uninstall stg. to iron out (p.v.).- to resolve, to repair, to solve. kink.- a little issue, trouble. straighten out.- to resolve stg. to roll back.- to get it back to normal. to upchunck.- to freeze out, to freeze up stg or stg. is out of control.
@@HipronarySchool Indeed I did know what it is just I was struggling with the phrasal verb which is synonym of "to solve" "to resolve" to find out a proper solution or answer
You solve a math problem. You work out a math problem. You figure out a solution. You resolve an issue. You straighten out an issue. You iron out some kinks. You fix a problem.
Hey guys what happened with your other video? It was called "Should I apply in call center" I was learning some vocabularies from that video and i don't see it anymore
Nail down the opportunities and tackle them. Whether it be poor listening skills, lack of vocabulary, bad pronunciation, lack of confidence, nervousness or lack of fluency. Keep on improving every single day.
Yeah Josuaa and Emmanuel For all the people who are watching this podcast are being called greenhorns. We admit ourselves that we need help for that reason we spend several time in front the screen Let's teach us more vocabulary Reymond from Peru 🇵🇪
Sammy if you speak Spanish eso se puede traducir como... Ni me imaginaba Que me iba a imaginar Cómo iba yo a saber Poco me imaginaba Ni por la mente me pasaba Como podría imaginarlo Cómo iba yo a saber Now, if you don't speak Spanish. The phrase refers to the fact that one wasn't able to imagine, think, or foretell what was going to happen in the future. For instance... Little did I know she was going to be my wife the first time I know her.
It depends a lot on the company's requirements. You must have a good English level. During the recruiting process you'll be required to complete some assignments. They want to ensure that you are able to pass the listening, speaking tests before hiring you. They don't wanna hire someone whose English is poor and will be struggling on the phone to communicate with customers. Some call centers want their employees to have a proficient level (meaning that the candidate must have a +C1 English level).
Ok thank you for answering me, I'm planning to go to Santiago de los Caballeros to find out call center service jobs cause for the time being, I'm job hunting, so I'm wondering if I need an enclosed resume while applying or what kind of documents do they required please ?
It may vary depending on the country and/or the company. We're not from Dominican Republic so to be upfront we don't handle that information. You might as well reach out to the HR department of the Company you're interested in working at for additional information thereof.
@@HipronarySchool you mean C2???. I was planning to get 100 points on TOEFL firstly and then to get any call center job or other ones which require a proficiency English skills.
Yes, but please note that the following verbs have unique connotations referring to strongly or eagerly desiring something. To sigh for To jones for To crave To ache for To die for To hanker for To itch for To fiend To feen To lust for To yearn for To yen for. To pine for To long for I would personally be extremely careful when using these verbs as they may convey a different meaning depending on the situation.
Hey there guys!!!
Make sure to check out this video.
Guapos e inteligentes los dos hermoso
Beautiful i d pay a millions to suck
Working in a call center handling credit card account. One of my biggest dilema is to apply positive scripting to customers who accrued an interest and past due fee and requesting that fees to be waive but no option for me to do so. How can I say this bad news in a positive way?Any help?
Guys you should upload more videos together.
It's better that way.
Hello Morella.
Thanks for your feedback.
We admit these types of videos are always the coolest ones.
I'm newly hired that's why I'm watching your videos. Thank you for this.
I just got hired in a call center, and of course I learned these unusual phrases/idioms.
I liked this video a lot.
Good job buddy!!!
Keep it up!
What did you say on this question
Tell me about yourself??
Every phrasal verb and idiom that you've mentioned was new for me.. Thank you!!
Did any of you guys live in the US ? Your english is just great. Why don´t you guys upload a video talking about your english learning experience. Did you learn that good english working at call centers ?
They said they don't ever live in the US or Canada.
seems these guys were from south america. the way they speak and its accent gives me the idea that's what they're from
Hey there.
No, we're not from South America.
@@HipronarySchool so if thats the case brother where yah from
We're both from Costa Rica. 🇨🇷
thanks guys. even though we think we already know some things. there is always new things to learn
that is an informative one
commission-install
decommission-uninstall
Both of you speak very clear. That's good
Thank you Master.
You are so familiar to me, my bros. Thank to you, I'm improve my english everyday. God bless
Your english is fluent broh. I'm studying many of your videos because I would like working in call center.
Thank you you are the best teacher in the World 😎😍
Guys let me thank you for this type of videos, to be honest are very useful! I didn't have a clue about those verbs and idioms hahaha
You're welcome!!
so great sir..pls upload more of these videos..before i get upchunck...ahahaha..thank you sir..great videos..
Ustedes son los mejores esroy aprendiendo ingles y utilizo su canal para aprender el inglés real no el escuelero con gramática aburridor de los centros de enseñanza los amoooo y amo a el negrito como es de tierno tratando de entender yo creo que así seria yo jajajaja me identificó mucho con el I learn english and your programa its the best
their english is another lever really
according of what you said the idiom"this is not out of the wood"it means=esto no esta fuera de peligro
Very interesting videos
Thanks guys
THANK YOU GUYS FOR ALL THESE NEW WORDS OR SLANGS.... LETS ROLL BACKS
You're welcome.
Thank you for the courses. They help me for improve my English. I hope I get the disired job. You're some funny guys
You're welcome Darken.
We appreciate your awesome feedback.
You will get your dream job.
Thank you guys for all the time you've taken to make these videos, very useful
My pleasure 👍👍😌
Thanks to the both of you I learn a lot of new vocabulary that first time that I've heared.
GUYS are really excellent... I try to get exposure to English and with You.... I can u
That kind of info is a gift of God
Hey guys! A thousands thanks for all the knowledge you share!!
Hello " hipronary school"
I am literally very glad by watching your all English conversation videos on the youtube or Facebook , your talking of the way is really supercalifragilisticexpialidocious , exuberant, as I don't have one word to laud it , Please keep it on ....
Respected sir I am going make you acquainted with my entire problem what I am facing while making standard conversation in English that sometimes I stumble , fumble, pause , which should not be honestly , so I making you prominent request that you tell me some good methods through the messager or other resources so that I could get the overcome over these problems by your suggestions and I am sure to great extent that you are going to help me in this regard .,
Myraid of thanks .....
Hey guys hope you are doing excellent both of you are the best teacher , teaching so efficient tools for a call center position.
Howdy Angel.
We're doing just great, hope you are too.
Thanks for your words, we truly appreciate your feedback and it makes us way more optimistic to keep going.
Take it easy buddy!
you guys are great, and also you have helped me to enhance my english
Good hearing that German!!!
It's good to see you again
Thank u very much for this video, this channel is basically the best one i ever seen to learn english
Recording at the office ? Haha guys must have an amazing job . Nice to see you both again .
We're happy to be back with a nice video!!
To iron out some kinks: to solve problems.. what a huge difference!
Thank you for sharing 😊 God bless us always
excelent conversation, just when you menciont beans, make sure the accent come out like beans(biins)just to development of better ESL, i learning a lot with you guys keep doing what you do
This channel is awesome congratulation
Thanks Martin!!
Thank you so much for this kind of videos
Hi guys 😁👋, I appreciate the knowledge that you share with us .
I'm gonna to start my training as a tech support and I'm so excited for.
Thanks their videos are really helpful.
Greetings from Mexico.
hey brothe I Like your video Please upload more video
Hi!! Guys, first and foremost i want to thank you two for the way you are explaining us a common conversation over the phone with another English speaker, it makes me to understand different vocabulary
Hey, what's goin' on?
It's a pleasure for us to be of help.
Thank you.
You guys rock! You are bright as a button! Keep it up! You did it great!
Thanks. We appreciate your comment.
Thank you guys
You're welcome.
Video's vocab:
out of the woods (idiom).- the issue or stg. is not completely solve.
to commission (technology) .- to install stg.
to decommission (technology).- to uninstall stg.
to iron out (p.v.).- to resolve, to repair, to solve.
kink.- a little issue, trouble.
straighten out.- to resolve stg.
to roll back.- to get it back to normal.
to upchunck.- to freeze out, to freeze up stg or stg. is out of control.
El video que necesitabamos😂💝
These types of comments are par for the course!!!
Where are you from guys? Excellent videos. You don't have any idea how these videos come in handy.
Thanks guys, that information is gold 🙏
Excellent guys !.. really missed you Joshua
Guys where are you from? Both of you speak so natural and i'm curious of knowing your nationalities, i'm getting ready for a call center job.
Thank you guys, learned a los by watching this video
Joshuaaa !! ❤ ❤ ❤ I get to know this youtube channel due to his videos
if you say: i was iron out,it mean estaba fuera de combate,pero si escribe i was iron out some kinks that mean estaba resolviendo algunos problema
Good job, guys.
Thanks Josdan!!
Very cool channel, thanks, i hope studying this videos i can achieve a bilingual call center, thanks a lot
Thank you, Hermes.
More videos like this one, yeeeeeah!
good one... I didn't know what upchunck means neither.
Interesting ✌
Good job more blessing to come
Thank you!!
great work i like it
Excelent video!!!
You're excellents
Very very useful!!! Thanks!!!
You're welcome!
Nice video
Thanks!!!!
No sé porque razón pensaba que Joshua era Brasilero ,pero ahora sé que ambos son de Costa Rica
I'm knowing this chan el and i'm getting addict to it
Where's Raphael ninja turtle I can't see him. Seem like he is a manager. Wow finally I can see him
keep uploading video like this
New for me the expression: Upchunck.... Ok.
means to vomit lol
So, is that like : freeze it ?
Just to practice, I was to write down a comment and my phone got totally upchunck
Joshuacito apareciste, my dear son...I finally find you....
you are amazing
Thank you!!!
I love Emmanuel!!!!
Hey there 😊 this is Emmanuel.
Thanks for your comment 😊
superb!!!
Thanks David!!!!
Hey Guys!, I hope you are doing well!
Is it correct?
Indeed. I am going to iron out your issues immediately
Yes, that's correct.
Indeed means in fact.
Iron out means to straighten out.
@@HipronarySchool Indeed I did know what it is just I was struggling with the phrasal verb which is synonym of "to solve" "to resolve" to find out a proper solution or answer
@@HipronarySchool or as Joshua likes to say "as a matter of fact" 😊
You solve a math problem.
You work out a math problem.
You figure out a solution.
You resolve an issue.
You straighten out an issue.
You iron out some kinks.
You fix a problem.
@@HipronarySchool I dont know if you are Joshua or Emmanuel just you've rocked my solar system. Thanks a million!
Hey guys what happened with your other video? It was called "Should I apply in call center" I was learning some vocabularies from that video and i don't see it anymore
I guess you mean this one:
ua-cam.com/video/Bb1yGbzOZZ0/v-deo.html
@@HipronarySchool No, man. It wasn't 😢 in the other one the title was "Should I apply for call center position" but it's oky 😂
Hello guys , thanks for all your videos : I have a question , what is the differenc between : get off and turn off or it's the same meaning?
I'm sad because I went to a call center and I failed the interview what you recomend me
Nail down the opportunities and tackle them. Whether it be poor listening skills, lack of vocabulary, bad pronunciation, lack of confidence, nervousness or lack of fluency. Keep on improving every single day.
Thank you so much dude, I really appreciate it. Have a nice day!!! Joshua o Enmanuel both are so good.
Where do I can find call center jobs in Santiago de los cabelleros plz ?
@@pierrehenry2828 Google it
Roll back means to restore to the previous version.
Thanks for your comment!!
Hey guys, do you have individual profiles in some social media?
Hi! Bro can you send me PDF with all the frasal verbs are helpful thank
To iron out some kinks
What does that mean?
To fix some issues.
@@HipronarySchool wow that was fast, what a good service 🤣👍👍👌👌
Yeah
Josuaa and Emmanuel
For all the people who are watching this podcast are being called greenhorns.
We admit ourselves that we need help for that reason we spend several time in front the screen
Let's teach us more vocabulary
Reymond from Peru 🇵🇪
Dos hombres guapos y muy inteligente cualquier mujer desearía estar
Are you gay ?
@@misterm.3516 sure
@@josemontero3352 great!
@@misterm.3516 AND you are gay
@@josemontero3352 no hehe!
Hey man, not Even in the dictoonary appears upchunck OMG
Please more voice loud
migth you explain a bit regarding the idiom "little did i know" i wached the video but im in blank
Sammy if you speak Spanish eso se puede traducir como...
Ni me imaginaba
Que me iba a imaginar
Cómo iba yo a saber
Poco me imaginaba
Ni por la mente me pasaba
Como podría imaginarlo
Cómo iba yo a saber
Now, if you don't speak Spanish.
The phrase refers to the fact that one wasn't able to imagine, think, or foretell what was going to happen in the future.
For instance...
Little did I know she was going to be my wife the first time I know her.
Guys where are you exactly located and base?
usefull
Thank you!!!
Hey guys I really appreciate your videos, so could you please tell me what are the procedures to get a job in a call center ??
It depends a lot on the company's requirements.
You must have a good English level.
During the recruiting process you'll be required to complete some assignments. They want to ensure that you are able to pass the listening, speaking tests before hiring you.
They don't wanna hire someone whose English is poor and will be struggling on the phone to communicate with customers.
Some call centers want their employees to have a proficient level (meaning that the candidate must have a +C1 English level).
Ok thank you for answering me, I'm planning to go to Santiago de los Caballeros to find out call center service jobs cause for the time being, I'm job hunting, so I'm wondering if I need an enclosed resume while applying or what kind of documents do they required please ?
It may vary depending on the country and/or the company.
We're not from Dominican Republic so to be upfront we don't handle that information.
You might as well reach out to the HR department of the Company you're interested in working at for additional information thereof.
@@HipronarySchool you mean C2???. I was planning to get 100 points on TOEFL firstly and then to get any call center job or other ones which require a proficiency English skills.
Hi guys. There are alternative forms to say (I WANT) LIKE slangs
Yes, but please note that the following verbs have unique connotations referring to strongly or eagerly desiring something.
To sigh for
To jones for
To crave
To ache for
To die for
To hanker for
To itch for
To fiend
To feen
To lust for
To yearn for
To yen for.
To pine for
To long for
I would personally be extremely careful when using these verbs as they may convey a different meaning depending on the situation.
Joshua eres belliisimo
Subtitles pls hahahaha
I need someone to practice :((
7:26
Estoy afixiado con jodía muy guapo
Another one: 411
The Big guy is hot.
Guys, you really need to work on your Grammar. They sentence structure is muddled up.