OBJECTION: "My Insurance Company Said I Need 3 Estimates"
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- Опубліковано 27 лют 2022
- The worst objection of all... (in my opinion): "My insurance told me to get 3 estimates." It's clear that the insurance company is the only person who wins in this situation. The perfect rebuttal? Use this simple strategy to flip the script and earn the sale on the spot.
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How do you overcome this: "My insurance company told me to get 3 estimates?"
Adam, you're more diplomatic than me as usual. I agree that you don't rip the insurance company, ever. However, I also find that most customers feel very little emotional loyalty toward their insurer, so a pointed remark about how the carrier is about protecting ITS interests and NOT the insureds' is usually well received when they feel we are there to bridge the gap. But one can never go wrong emulating your discussion points.
Super appreciate your input my dude! Thanks for taking the time to comment!
Man on point I say this all the time don’t ever run the ins down it is in insult to the customer 💯💯. We set the atmosphere of the conversation and let the customer drive tell us the gear and we will idle. Adam Bensman beast mode
👊💯🙌👏😎 Well said man!! Stoked to see you here ;)
Unless it's State Farm. 😉
Just purchased the Marketing Battle Pack last night and can’t wait to dive in today!
💪Rock on!! So glad to have you here :)
So what do you think about it?
Even if we say all of that, What if they are still persistent on getting those 3 estimates and won’t budge.
Thanks!!!
You are very welcome! Glad to have you here.
I literally never have this objection. I guess I do a good job setting expectations idk
Lucky you :) It often comes up from the on-site adjuster telling homeowners that.
How do you respond If the homeowner asks you for a permit and threatens to call the cops?
Great question. Watch this: ua-cam.com/video/uUn-hndVz2o/v-deo.html
Sure, I'll print out 3 exactimate estimates for you. Again, it's our job to educate the homeowners that the only person winning when we give a bid is the insurance. We all know 3 bids was the old way and everyone took advantage of that so exactimate was created. Any bids lower than the insurance scope and guess who gets to keep that money? Lol
Don't get me started on Simbility! 😡
Well said!!!
I understand homeowners have freedom of choice to work who they want too, so I make sure they go with me because I’m not wasting my time calling the insurance and do all the process and get them approved just to them tell me they will go for a cheaper contractor lol
Translation, if the homeowner gets three bids it will be harder for me to take advantage of and overcharge his insurance company.
There is nothing wrong with getting three bids and honest, reasonable people understand that. If they were paying to get the roof replaced out of their own pocket a responsible consumer would shop around, get multiple bids and then make a decision.
You are right - if they were shopping around to pay out of pocket, it makes perfect sense to get 3 bids. Dealing with insurance claims doesn't work that way. AND truly does the homeowner a dis-service. No one is "overcharging" insurance companies. Do you really think that insurance companies will WILLINGLY "over-pay?" Heck no. More on that here: ua-cam.com/video/zp9--6ECUAM/v-deo.html
Chris, Adam was 100% on point here. A retail and insurance restoration re-roof are completely different animals. So much so that they almost can't be compared to one another.
How can a consumer that doesn't install roofs for a living have a chance at knowing who to pick? Bc another homeowner that has no idea how the game works told them so? It would be like me trying to do that homeowners job and be good at it in one day. We are all dumb at something. It's not the homeowners fault. I see roofs going on by the biggest names around and they cut every corner to make it appear they did it cheaper than everyone else. They made the same money that I did installing the neighbors roof correctly and doing it for the price on the agreed exactimate scope with a paid deductible. Don't even get me started on the big companies that are in and out. No supplements. So sad for the homeowner! Meanwhile Insurance is laughing at the money machine they created in their high rises.
@@DadandChad Bingo.
Additionally Chris, you realize the insurance will do their own estimate regardless, correct? And most use the same software to do this. So if Insurance already has estimate A, which they’ll hold until gullible homeowner actually provides those three estimates; all 3 could miraculously be lower than the insurance estimate, and guess which of the 4 they’ll agree to pay? The lowest! Regardless if their own estimate was higher. And yes, we have been told by adjusters who priced theirs $100/sq lower than cost, “Well so and so roofer can do it for that, so too bad.” It has nothing to do with the quality of materials or labor. It’s a delay tactic for paying out claims (because a more frustrated customer is most likely to give up completely); it is also a tactic to minimize loss by the insurance; again, they already know what they’re willing to pay, but they’re waiting for you to come in lower. The homeowner still has to pay the same out of pocket deductible, and the insurance saves money.
😂😂😂😂
Disagree ?
@@brandonwegner6952 no he’s spot on as always, & we all know what it means when the insurance company says get estimates, however I didn’t know how to explain it to the homeowner as good as he explained. But I was just dying laughing while I was driving when he was talking about his outfit on the ATV…😂 sorry Adam. 🙏🏻
@GMI Roofing & Restoration 😂I was a little chunkier then. LOL. Glad to give you a chuckle.
@@TheRoofStrategist the video was extremely helpful, im not always laughing at your videos bro, just sometimes. 😂🙏🏻
@GMI Roofing & Restoration 😆💪
Don't talk bad about insurance companies unless it's Allstate. Allstate, deserves to get as many customers swayed away from as possible. Just kidding, but kinda not lol
Allstate tries to get out of paying but will pay if you follow the flow chart. State Farm on the other hand says no damage and no second inspection. Get a public adjuster. State Farm must only have deposit slips and no checks. 🙄
@@DadandChad State Farm is calling it fair for us
@@ishikawa413 cash the check as fast as you can!
@@DadandChad we never wait to cash any checks. We want all the money asap lol
State Farm 🤯