What to Do When a Homeowner Asks for a Quote & Why You Should NEVER Give Estimates

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  • Опубліковано 6 жов 2024

КОМЕНТАРІ • 85

  • @jacobsummers9026
    @jacobsummers9026 Рік тому +6

    When people ask for an estimate on a storm restoration project, they are usually thinking they can pocket some money, so isn’t it best to simply explain that it doesn’t work that way. That they only release the RCV once the company sends a final invoice. The only way they can profit is by invoicing more than we did the job for, but isn’t that fraud?

    • @oberweiss7190
      @oberweiss7190 6 місяців тому

      I am so tired of these broke roofers and their agents always thinking like scum. They think the homeowner asking for a quote is trying to pocket money. Maybe some broke folk do but not everyone. I know that insurance guy saw some items but not all maybe. Maybe he missed items that should be done. I do not want some piece of crap roofer company try to use that as a scope of work. I want them to do their own scope with their own eyes and know how. I dont give a crap that they will come back with a higher bid. I expect them to because they will add all the parts and bits that are needed for local code and perhaps items insurance missed. After we have that we can go ahead and see if insurance included the same items and we see if a supplemnt can cover some of the new items the contractor inspection found. If we get more from insurance ok. If not I cover the rest. Ok? Not hard. I want unbiased insoection. Lazy ass roofer just want to go by what insurance wants so they dont have to think and risk coming under insurance.

  • @SuccessMindset2180
    @SuccessMindset2180 Місяць тому

    Getting feedback is the best way to estimate expertise of saling

  • @joeyphaze7509
    @joeyphaze7509 4 роки тому +6

    You’re a big factor in me looking at this field seriously, I plan to get started by mid August but until then I’ll be watching these videos taking notes and preparing myself for this new chapter in life. Thank you for all your information!

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому

      Happy to help my dude! Check this video out for how to choose the company to sell for :) ua-cam.com/video/BgdZYSpQFq4/v-deo.html

    • @estimatesalestraining366
      @estimatesalestraining366 3 роки тому

      Building value through language patters and power statements will make the difference in 50% margin and 300%. Give me 10min on the phone I can explain this. If you don't like it end the call.

  • @d.j.maxwell578
    @d.j.maxwell578 4 роки тому +5

    Adam you’re firing me up, man! I’ve watched 10 of your videos tonight! Good stuff!

  • @Moosemansmithy
    @Moosemansmithy 3 роки тому +9

    This was probably one of the more important things that I learned doing this line of work. It's also cool that he let you use his mistake as an example. We all make some pretty big blunders when we start and sometimes it's important for us to hear how human we are. Much respect for helping us through your learning process. I think your name was Julio. Thanks Julio.

    • @TheRoofStrategist
      @TheRoofStrategist  3 роки тому

      💪 Thanks for the comment my dude. WILD how "just one lesson" can be so impactful and make such a big difference, isn't it? We all make mistakes - and the smarter we get - the more we try to learn from the mistakes of others so we don't have to make 'em ourselves. :) Dig it!

    • @Moosemansmithy
      @Moosemansmithy 3 роки тому

      @@TheRoofStrategist I also have to say that I'm new to this industry. I've been going for around three weeks now and finally wrote my first contract this week. Four times during my interaction with the customer I was capable of drawing upon what you were saying. It's my first deal and I wrote it thanks to your help and another one of the fellows in my company that has taught me valuable information.

    • @rdot07
      @rdot07 Рік тому

      @@Moosemansmithyyear later how’s it looking

  • @ordinaryadonis8711
    @ordinaryadonis8711 2 роки тому +2

    Only have been doing roofing sales for about two months. Kept running into the estimate situation. I literally watched this video 10 minutes before going to a customer. She had two estimates already but Signed with us after using this explanation. Basically said I treated her like a person. Appreciate the advice.

    • @TheRoofStrategist
      @TheRoofStrategist  2 роки тому

      HECK YEAH!! Congrats dude. I am so pumped to hear that. Super well done!

    • @oberweiss7190
      @oberweiss7190 6 місяців тому

      No offense buddy but you people are scammers. You want to milk every job of maximums while doing minimum work. Idiots fall for it. You rely on scammery to maximaize profit. Period!

  • @scottlang7130
    @scottlang7130 4 роки тому +3

    Good video. This is probably my biggest objection as well. And I spin it back to them in exactly the way you stated. Probably even more thorough. By the time I’m done they 100% know it’s fraud to do anything else and we’re only saving the insurance company money not them. But I still get customers who walk away because someone else told them they wouldn’t have to pay the deductible. Those are the ones I wish I could find a way to covert to deals. I just don’t know how to reel them in to doing the right thing

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому +6

      AMEN! Great work, Scott. It's hard sometimes, but this is SALES and the reality is... not everyone is a good fit to be our customer. If someone has what we call the "Walmart Mentality" and only care about price, AND you've done everything you can to educate and overcome, then it's OK to let them go. We all know what it's like to deal with the wrong customer... Focus your energy on the right people and great things will happen :)

  • @a.escalante8776
    @a.escalante8776 7 місяців тому

    New sub here. I’ve worked in roofing sales going on five years and I instantly got value out of watching just a few videos in which there was some overlap with my current knowledge with and additional twist, take, and at times just some englightment 😅. Do recommend. Cheers.

  • @sarahtremblyalessi257
    @sarahtremblyalessi257 2 роки тому +1

    Just what I needed Adam! Thank you 🙏

  • @devastatn
    @devastatn 4 роки тому +3

    I noticed something I'm not used to seeing here in eastern North Carolina. After a hurricane all the chucks in a truck were roaming around the neighborhoods just asking the home owners what their insurance companies would pay. And if course their bids were right on par with what the insurance would pay. It just seemed shady to me.

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому +1

      Wow. I guess that's one way to pitch 🤣

    • @unpopularopinion149
      @unpopularopinion149 3 роки тому

      I’m here in North Carolina as well. Native to Raleigh. Adams marketing battle pack helps separate me from the rest.
      Providing a pitch book
      Sticking to the scripts
      Sending the letters
      Controlling the sale
      All these things will help you beat out these chuck in the truck guys.

  • @loganroca
    @loganroca 5 років тому +2

    Keep making videos! Love the content! Helping a new contractor like me

    • @TheRoofStrategist
      @TheRoofStrategist  5 років тому

      You got it my man! New videos every Tuesday. There's a ton coming much quicker than that since I just stared the 30-day sales challenge (which I saw you just joined ;) Welcome to the channel and go crush some sales!

    • @loganroca
      @loganroca 5 років тому +1

      The Roof Strategist watching the series now! Can’t tell you how many times people ask me for an estimate and I never really knew how to tell them that it doesn’t matter what my estimate is, it’s all about what the adjuster says

    • @TheRoofStrategist
      @TheRoofStrategist  5 років тому

      @@loganroca Yup! And it's not what the adjuster says, it's about the ASSESSMENT: ua-cam.com/video/U291j2F2v1E/v-deo.html (I had shorter hair then and was a bit fatter hahah)

  • @jasonesmail1640
    @jasonesmail1640 5 років тому +2

    how does a cheaper neoprene flashing bring the initial cost down? that is so minuscule. The $1000 is repair for a boot flashing is a little inflated but you did not mention the potential for interior damage where it would add up to $1000 or more depending, on your connections with interior renovations.

    • @TheRoofStrategist
      @TheRoofStrategist  5 років тому

      You're right. It is miniscule. Many roofers cut costs (especially large volume roofers because it all adds up). We had a $1k repair minimum as it wasn't worth our time and liability to try fix things that often turned into nightmare projects. You're right though - I did leave out the interior damage! Good catch!!

  • @momoshark2257
    @momoshark2257 2 роки тому +1

    We got several quotes !!! The worst one gave one quote then came back & added to the quote , then he says if you pay all upfront I will deduct what I added !!! NOPE 👎

    • @TheRoofStrategist
      @TheRoofStrategist  2 роки тому +1

      Sounds like a really shady company indeed! Glad you didn't go with them.

  • @two15AQhdc3s
    @two15AQhdc3s 4 роки тому +1

    Hey Adam, can we get a video on how to deal with customers that have already signed a contract but are concerned with negatives reviews with your company. Thanks 🙏

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому +1

      Hey Josh, great question. I've had this come up once from a customer who read a BBB complaint that was total BS. My best advice is this: Face it head on. Explain the situation from the bad review. Tell 'em what the customer experienced and how you resolved it. Any bad reviews should be replied to publicly. Don't try to hide from them. People read company responses.You can also explain how you approach conflicts when they come up. I also like to explain that more people are eager to write a review if they aren't happy than those who are. Also, you can't please everyone - FACT. Also, this is just another reason you need to collect as many good reviews as possible (templates included in my Battle Pack). Good reviews will "Drown" the bad reviews!

    • @two15AQhdc3s
      @two15AQhdc3s 4 роки тому +2

      The Roof Strategist Absolutely man, As you know I’ve only been in the business about two months now. I have so many builds happening now with happy customers, taking over entire streets. I am at the phase now where I am beginning to ask for reviews and I’m gonna flood all avenues with good current reviews! I will be purchasing the battle pack as soon as my commission checks start rolling from all these builds!!!! And you are so right that you can’t please everyone, that is a fact! Thanks again brother 🙏

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому +1

      @@two15AQhdc3s You got it my dude!!

  • @lyonsvibes4398
    @lyonsvibes4398 2 роки тому

    You rock bro thank you for your amazing content you are a wonderful human 👍

    • @TheRoofStrategist
      @TheRoofStrategist  2 роки тому

      🙏👊 Appreciate ya man. Thanks for the comment. Glad to have you here!

  • @EricDuvallVetRep
    @EricDuvallVetRep 4 роки тому +1

    Great video!

  • @waltercastro2015
    @waltercastro2015 2 місяці тому

    Well why roofers post on their truck, free estimate? Instead they waiting my insurance to accept, then he will give me the estimate. I mean if the roofer has checked your roof and tells you needs total replacement. Pretty sure he has sqft + worked same sizes on other homes. So why not give the estimate.
    If the insurance send additional damages in my home. Roofer wants to sponge 🧽 the entire check from it.
    My question is i had signed and he is not providing estimate can i cancel the contract, before the insurance sends the acceptance?
    I dont feel comfortable not knowing how much it will be.

  • @cal7154
    @cal7154 4 роки тому +1

    Ok... so how would you handle this with an ACV policy, where there is a gap in coverage.

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому

      GREAT question. From my experience, this is a less common occurrence, but it does happen. When it does, I would make sure to properly assess all of the damage to boosting the ACV value. At that point, it would need to be handled like a cash bid/retail project. It's a balancing act... because putting in all the front end work to maximize the claim with no guarantee of getting the work is a gamble. So what I would do is put together a cash bid and let the H.O. know that I would work very hard to supplement the claim in order to maximize the ACV value and offset their out of pocket expense. Make sense? Here's a video on my retail roofing sales basics to help: ua-cam.com/video/oi7JuCwNnSg/v-deo.html

  • @eastside0434
    @eastside0434 2 роки тому

    If the price to replace a pipe boot is $1,000 ,what is the average cost per square on a 4/12 gable roof,1 layer tear off, single story ranch home 21 square total.?

  • @wr8756
    @wr8756 3 роки тому +1

    Great cat in the background. Hope he got pets.

    • @TheRoofStrategist
      @TheRoofStrategist  3 роки тому

      Good eye! He sure did get good pets ;) He's now in cat heaven though 😇

  • @texasRoofDoctor
    @texasRoofDoctor 5 років тому +1

    Hey Brother,
    Another great video. I do not see a link for the ebook.

    • @TheRoofStrategist
      @TheRoofStrategist  5 років тому

      Ah! Thanks for letting me know. My team and I posted this late last night and forgot to update the description :) FIXED! Thanks for catching that. Appreciate your ongoing support and feedback, texasRoofDoctor!

  • @edmartinez6946
    @edmartinez6946 5 місяців тому

    Always get a written estimate and a signed written contract from a contractor. Period. Always protect yourself folks.

  • @dustinallen8864
    @dustinallen8864 2 роки тому

    Adam - do you still land here with estimates? It seems like people respond well when you show up with a rough estimate in good faith. Also, as you know Dmitry also teaches a similar strategy.

    • @TheRoofStrategist
      @TheRoofStrategist  2 роки тому

      Hey Dustin! I'm not sure what Dmitry teaches - but what I can say is this... when presented the RIGHT way - giving an estimate is doing everyone a dis-service. The only exception is Florida due to the recent legislation and new requirements (SB76). Here's 2 videos that go deeper into why: ua-cam.com/video/zqc5sjW0Fcc/v-deo.html and ua-cam.com/video/U291j2F2v1E/v-deo.html - Hope this helps!

  • @jasonesmail1640
    @jasonesmail1640 5 років тому +2

    Doing repairs for $1000 is silly because that is your best opportunity to close for a full roof and canvass neighbours.

    • @TheRoofStrategist
      @TheRoofStrategist  5 років тому +1

      Agree IF the homeowner is open to it and IF the roof needs it. This video was specifically about "hack job" installs that may need a repair in 5 years. A homeowner will typically avoid re-roofing the whole house if there's only 1 problem area on a nearly new roof.

  • @christianmoreno5424
    @christianmoreno5424 5 років тому

    That's great and all, but what if you have another contractor providing an estimate with good material and still eating that deductible.... overcome that one

    • @TheRoofStrategist
      @TheRoofStrategist  5 років тому +2

      Easy. Use this above. Educate the homeowner. Let them know that if you work off a bid and find any additional damage, that you will bill the homeowner directly. Then tell the story about how I "bid" a project and it doubled because we found an extremely well hidden 2 layer roof over wood shake shingles. The homeowner would have been stuck with an additional $7k out of pocket if we hadn't worked off the contingency agreement. If the homeowner is purely price focused you need to walk away. You can't compete with the "walmart" mentality. One of the most important lessons of sales is NOT EVERYONE IS YOUR CUSTOMER. I've refunded jobs if certain homeowners are a pain to work with or rude. This game isn't about "baggin' em all" - it's about finding the RIGHT customers.

  • @Keeptruckn
    @Keeptruckn 2 роки тому +1

    hello, can you please recommend a home insurance company that you believe is good from your perspective?

    • @TheRoofStrategist
      @TheRoofStrategist  2 роки тому +1

      This is a great question! With tons of regional companies - my recommendation is to AVOID any insurance company who advertises on television. Those are generally the hardest to work with. Contact your local roofing company and ask which carriers are the best to work with.

    • @Keeptruckn
      @Keeptruckn 2 роки тому

      @@TheRoofStrategist Thanks best advice yet

  • @adamfincik7535
    @adamfincik7535 4 роки тому +1

    Where can I find the video about breaking the emotional contact with money?
    Thx

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому

      Here you go my man! ua-cam.com/video/U291j2F2v1E/v-deo.html

    • @estimatesalestraining366
      @estimatesalestraining366 3 роки тому

      Building value through language patters and power statements will make the difference in 50% margin and 300%. Give me 10min on the phone I can explain this. If you don't like it end the call.

  • @debbiesharpe8379
    @debbiesharpe8379 4 роки тому +1

    My biggest objection is I'm not interested right now I'll keep your number and let you know if want to do it

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому

      This video covers it :) ua-cam.com/video/d4PbckN4MLg/v-deo.html NEVER give a business card and walk away. Use the method I teach in this video.

  • @brettfranks5907
    @brettfranks5907 3 роки тому

    I work for a small business and close with the boss and we are willing to pay deductible. How does that change things

    • @TheRoofStrategist
      @TheRoofStrategist  3 роки тому

      It's not a method that I stand behind and I do not recommend it. Reasons why here: ua-cam.com/video/ewCcVx3Jsbw/v-deo.html

  • @rhdtv2002
    @rhdtv2002 10 місяців тому

    An estimate is still needed. You can ask them to sign over a check received by the insurance company and the job is half the amount. My insurance gave me almost 24k for my roof replacement and it’s a very small roof that likely is done in a day. It’s no more than 10k -12k of work - there is no way I’m giving them that much for a tiny ass roof

    • @codyholder1558
      @codyholder1558 10 місяців тому +1

      Your insurance company isn't into giving out money for no reason. The cost of everything has been going up dramatically over the last several years. It seems like a crazy number, but it's the new reality. If someone does it for less, I would be worried about the quality of their work, materials and warranties they offer. 5:04

    • @richardgonzalez6583
      @richardgonzalez6583 10 місяців тому

      And see you’re the problem that you think in your head that the job should be cheaper how would you know the job is cheaper are you a professional roofer or contractor? No you’re not so this whole assumption that the guy down the street could do the roof or whatever repair for 50% off is ridiculous and it’s annoying for people like myself that is a contractor licensed and fully bonded people like yourself I stay away from you think a company is just gonna roll out their contractors license, their liability insurance their workers their vehicles, their labor cheap no sir it does not work like that. The company has to make money and also they have to pay off their overhead but you do get one thing when you go with a contractor you get their license you get their insurance you might find it cheaper with the handyman, but guess what they can’t guarantee anything so when your roof starts collapsing after a year who do you think you’re gonna be contacting the professional you don’t ever really pay for the work you pay for the years of experience that that contractor has every homeowner thinks that contractors are gouging them hey, do it yourself then, oh you can’t do it right so you need to hire somebody don’t complain about prices and cost when you can’t do it

  • @debbiesharpe8379
    @debbiesharpe8379 4 роки тому

    Hi could you please help me with a script on how to get hail damage cars

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому

      Hey Debbie, I've never sold hail damaged cars. This channel is all about hail damaged roofing :)

  • @HPisFocus
    @HPisFocus Рік тому

    Nice attempt but In competitive areas you can't handle clients like this.

  • @rivinius1
    @rivinius1 Рік тому +1

    🙏🙏🙏

  • @PALLADINARC
    @PALLADINARC 3 роки тому +1

    No written estimate and you can get then hell off my properties and you won't be called in the future. As a owner of several properties i do not have time to waste on this kind of BS.

    • @TheRoofStrategist
      @TheRoofStrategist  3 роки тому +1

      Did you watch the video to understand WHY estimates are worthless for an insurance claim? This is SPECIFIC to how insurance claims work. An estimate literally does you nothing as a property owner. And in fact - works AGAINST you. I explain that in this video. This does NOT apply to retail roofs (elective roof replacements).

    • @moneymakin317
      @moneymakin317 Рік тому

      @PALADIN I totally agree with you. I’m going through this process currently, and now I’m almost being harassed by contractors. Like if you provide a service, how can you not offer an estimate based on your assessment for your service and supplies. Even if not exact but a reasonable price range. I honestly think it’s just a way to scam and manipulate the numbers once they view the insurance estimates. Which sucks for the homeowner especially being in such a vulnerable position.

  • @booAHHHH
    @booAHHHH 4 роки тому +1

    These videos won’t help the average roofer who doesn’t storm chase

    • @TheRoofStrategist
      @TheRoofStrategist  4 роки тому +1

      You're right. THIS video is very specific to storm restoration sales. Other videos on my channel are very applicable to retail sales. In fact, a few of my customers are using my trainings and material in retail with slight modifications.

    • @booAHHHH
      @booAHHHH 4 роки тому

      @@TheRoofStrategist ua-cam.com/video/8ZVocvL77AY/v-deo.html

  • @stocktrader6934
    @stocktrader6934 3 роки тому +2

    This is only good for damage. This method would fail if the person is actually wanting a new roof without damage.

    • @TheRoofStrategist
      @TheRoofStrategist  3 роки тому

      💯 agree! This method is only for storm damage claims. For retail sales - preparing an estimate is needed. I've done videos on this topic here: ua-cam.com/play/PLZ20p_mXvgkXCxTv6QowZhTBbdPBYFOLn.html