Have you ever thought about auditing your clinic? Part 2 of 3.

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  • Опубліковано 20 жов 2024
  • Sarah and Sandra discuss what the benefits of an audit are...
    "So I hope that most of you have had a chance to read our blog for July, which is on our website if you haven't managed to.
    It's all about why you would want to audit your clinic.
    So today we're just going think about some of the values of doing that. And there are many. So we're just going to pick a couple today. So, Sandra, I think you're going to do the first one.
    So I think one of the things that we've found, is when we're working with the teams. It's the way it's enhanced the morale of the team. And initially, we sometimes get a bit of resistance and well, what we're doing this for this governance stuff for.
    And the fact that it's actually looking at the environment, it's looking at various aspects of their role. But as you know, we're saying it just makes them feel safer. And I think it's interesting that when people understand why you're doing some of these things and you've got processes if something untoward happens, they know exactly where to go to find out what they need to do.
    But there are lots of other things as well out there that you think about. Yeah, exactly. So quality assurance, you want to be sure that you are running a quality-assured practice, we don't touch on the clinical side of things, as you all know, if you work with us or follow us. So we're very much in the kitchen looking after your policies, your processes.
    And that could be around a robust complaints policy about health and safety, slip trips and falls, all of those things that you can assure that you're putting the safety of the patient and the safety of your staff at the forefront of what you do.
    So an audit will help you to realise that. And if you do do an audit and get a high score, then shout about it, and let people know.
    Yeah, Definitely.
    And we'll discuss some more benefits in the next session with you so that you can gather a bit more food for thought around whether you should do this and how to do it with your team"
    #Physio #Osteopath #Chiroprator #Therapist #MSK

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