5 annoying Poshmark situations and how to handle them
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- Опубліковано 25 січ 2019
- In this video I talk about 5 common "annoying" situations that happen on Poshmark and I share how i handle them.
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I had a buyer rate me five stars and then a full month later lower her rating because she claimed that she received dirty items (which is really funny because I actually washed both items before sending them out which I don’t always do if it’s not needed). I feel like Poshmark should have a time limit to when you can change your rating. You shouldn’t be able to change it months down the road, it doesn’t make sense!
With low balls I do the same as you. It always makes me roll my eyes when I list something at 50. They offer 20 I counter 38 then they counter 37. Of course I accept because I'm not going to lose a sale over one dollar but I'm always like "really? Ok you won." The bargainers are fierce!
I only sell my personal items to declutter (aka I'm not a full reseller) but I've noticed that I'm much more likely to make a sale if I send an offer as soon as possible after someone likes an item. Often I think the shopper gets excited about the find and if you send an offer right away they're more inclined to accept and purchase.
There are definitely different strategies that can work!
Them: “Trade?”
Me: “Plumber.”
"Trade"?
Yes: for cash!!😅
The one good thing about people adding just one item to a bundle is you can make an offer to the potential buyer without including a shipping discount.
When I get 1 bundle items I do not discount the item but I do take $1.50 off the shipping LOL
TennesseeYankee Yep. I love one item bundles. I feel like people are really missing out on sales by ignoring them. Most of my sales are on offers I've sent to buyers on one item bundles, and I can't remember the last time I had to pay a shipping discount!
@@juggysgirl13 I started adding free shipping to all my offers & now I'm getting at least 3 times more sales (been doing this now for 3 months). @odd_frock
@@erinelliot4731 If I could do free shipping on my items I would but my closet is a lot of bread and butter type items...not high end expensive items.
I loved your lowball offer example. my very first offer was on a lululemon jacket. I feared I offered too low. (price 55, I offered 40, she countered at 55, I declined). I now feel my offer was fair enough. lol. she just wasn't willing to accept less.
Way to give us proactive information. Thank you so much for your videos. They are a great help to someone new.
Your positive attitude is always so inspiring! I appreciate how freely you share your knowledge and experiences. I learn something new in every video! If you’re looking for ideas: I would love to see more specific style trend videos. I like how you always mention what’s on trend in your hauls, and a spotlight (like on tops or accessories) would be super-interesting. I especially liked your denim trends video. Thanks so much!
Love the everyday videos! You have shared some great tips and advice about Poshmark! Thanks so much!
Thank you! Someone just asked me yesterday if a specific wool item in my closet had been dry cleaned and I wasn’t sure how to respond. I love what you responded “I’m sorry I’m not the original owner”. Will be using for sure.
Great video! It helps us out knowing how others handle difficult situations. You’ve been cranking out great content!
Thanks Jenna ! Your videos are always so helpful ! I see a lot of other questions in comments ! So a part 2 would be great !
These were all so helpful and things that I definitely had questions about. Thanks!!
I love your positive approach. Thanks for sharing.
Good video! I hope Posh & Manash watch your videos and read the comments.
You should do a video on how you handle cases on poshmark or how you would handle a case if you haven't had one, I think that would be very helpful!
Meghan Gaddis agree! I’d like to hear her experience with this !
@@rachellep537 I asked her a few videos ago and she said she just uses her listing photos as her evidence. For me personally, I photograph each item and make sure that in the pics I take it has a paper with the buyers username and sold date on it. And I videotape my sales. But that would be too much for someone who sells as much as her to do. For me, I make maybe 40-50 sales a week so its doable. But if my sales pick up in the future I might just have to do what she does. Just make sure your listing pictures are good and the description is thorough. Posh is usually good with cases at just letting the seller keep their money and then refunding the buyer. I've only had one case where the buyer had to send the item back because their case wasnt valid. Every other time weve just both got our money. So posh is pretty good at protecting its sellers too. But they definitely need to work on weeding out scammers because all of my cases have been scam cases where there were no flaws and the buyer faked them.
I had a very strange thing happen on Posh. Very strange. One of my orders did not scan by the post office. After 3 notices from Posh, I filed a missing mail report with the USPS. I notified Posh that I filed a missing mail report. Anyhow, I wrote Posh that since the buyer didn't complain about a missing package could they contact the buyer to see if he received the sweater. POSH NEVER DID. Instead, they refunded the buyer his money. I wrote the buyer to find out - did you receive the package? Yes, they did! I kept writing posh that the buyer received the order, do not refund money. It was refunded. So something is wrong with POSH and refunds. If the buyer doesn't complain about not receiving the package, then you assume they received it; right? What's wrong with contacting the buyer to verify that they received it?
@@Chicago48 Your issue actually lies with your post office. I had drivers who would pick up packages and not scan my packages. As a former FedEx driver, that means that the package is not registered as being in the custody of the shipping company. Its like you never mailed it and the insurance on the package is no good. After filing a couple complaints with USPS, all my packages are scanned as received when they are picked up at my door or when I drop them off at the post office.This is standard shipping policy for all shipping companies but not all drivers or counter workers do it.
I had no idea you can relist an item that was canceled! Thank you so much for that tip! You're a life saver! 💗
Such amazing tips! Thank you for sharing them!!!
Great tips! I have declined offers in the past but like your method. You can decline without really declining! Thanks Jenna!
Love this video, you gave very diplomatic ways to handle each difficult situation without coming across rude. Thanks 👍
Thanks for your thoughts on these issues, great video 😍
Great video! Wonderful in site and solutions for common Poshmark problems. Thanks!
Even if everything I posted was my size I wouldn't feel comfortable modeling!
I got so excited about the relisting cancelled orders thing but it's not giving me that as an option ugh
I looooove the eye blanket behind you!
So glad you mentioned the tracking issues! I got an email from Poshmark reminding me to ship when I already had so that’s how I noticed the delay. Will be going to the inquiry now and doing that to be sure thank you!
Great solutions....tips are great for life in general...be polite..acknowledge people's queries.....remember everybody is different...someone may be annoying but you don't have to be annoying as well, respectful approach is always the best way...great informative video....
Hi!! Thanks for a great video!!
I just found your channel :)
I've been buying and selling on Posh for 4 years and I've been doing EXACTLY what you talked about!! I found that if you treat each encounter with a buyer respectfully, that goes a long way.
Yes, just like in life there are people who do things just to pi$$ people off. NEVER stoop to their level.
I have been watching alot of your videos and they are awesome! I want to start selling on Poshmark with my closet like you did, I have a ton of clothes to sell and your tips are helping alot. Thanks!
Thanks for this, needed it !
Just what I needed, great video. Love the polish, Purple is my jam 💜.
I am new on poshmark and you have been so helpful with your videos...thank you so much for your content😃
Hey thanks! I learned something :) You're cool for sharing your knowledge :)
Great topic! It’s nice to know how you handle the same situations is the same way I handle them. Very reassuring 😉 I liked Ambers comment about the true to size question. I list all measurements in each listing and say that all brand sizes vary which is why I put actual measurements in each listing new and pre-owned. Plus if items are pre-owned it has probably shrunk a little because of wash/drying. Hopefully this helps!
Hi Jenna😀.. I’m the same way, I never decline offers.. I always counter.. sometimes they accept and other times they decline.. I do t let it get to me.. it is what it is😀
Great video! I love the specific information about Poshmark app. You are so helpful! Thank you. Low ball offers are so annoying. I think some buyers just want to play the game of trying to wear you down, its not really about the dollars. I do what you do also.
🙌🏽😆😂 so cute and animated . Thank you Jenna 💖
Very helpful, just cleaned my closet and listed my items and received a offer on something right away. Low ball offer right off, I countered with my best price and they countered with another low ball offer. I was mad and went to bed without responding back. In the morning I was going to decline but they had already changed their offer several times ending up with my offer. I accepted and I am slowly learning this process.
Hi, that was an wonderful idea about the One item bundle situation.
I have a good one. I shipped a package and the tracking indicates that the buyer was left a notice because there was no secure location available to leave their package. The buyer had not bothered to pick it up from the PO and it’s been 3 days since the attempt was made to deliver said package. I did tag the buyer via my original post to tell her of the delivery attempt, I had no other way of communicating with her so I hope that she picks it up and accepts but still. I did contact Poshmark support and they want me to notify them if the package has not been delivered by the 30th. Interesting situation but I really wish posh wouldn’t make me, the seller, wait that long. 🤷🏻♀️
Eunice Barcenas this literally just happened to me. I contacted poshmark and they contacted the buyer. I think the buyer was just trying to get over
This has happened to me a few times...after 2 days of it just sitting in limbo I contact Poshmark to let them know the item is waiting for the buyer then Poshmark makes contact. Unfortunately its just a standard waiting period for us sellers. The good old hurry up and wait game.
Thanks, all! Yeah, no option but to sit and wait. I show no second attempt was made to deliver so we’ll just wait and see. ❤️
I had this happen to me. On the day posh told me to check back in with it still waiting to be picked up, they released the funds. 2 months after it sitting at their post office I received the item back with a note saying undeliverable.
Its crazy how much time they give people with PO boxes! Maybe they've shortened it since it happened to me but they wanted me to wait 10 days! I wrote back to them and said, my mail box is at the end of the road, the minute my Poshmark items hit my box the 3 day count down beings even if I DON"T wander down the street to get my mail, why is a PO Box treated so different?
Very helpful, thank you! I've already had 4/5 of these happen & I've only been selling on the platform 2 weeks! I have long history of working in retail so I handled it fairly well. With your expert advice I will do even better next time. :)
I was JUST thinking a couple days ago that I hoped you would make a video like this! Thanks, this is all super helpful. Personally my favorite is when people comment "lowest?" right on the listing, like..... I try to respond to everyone, but that's my one and only no response comment situation. It almost always happens within the first half an hour of listing, too. Not even sure what the deal is with that, lol.
Great video and great conversations! A note about the tracking, they are supposed to scan your packages when you drop them off or when they pick them up otherwise if one goes missing you cannot prove you ever mailed it. For a while my packages were not getting scanned until they reach the airport or the next distribution center, and a 160 dollar pair of boots went MIA. I talked to the post office about their scanning procedures and they straightened it out with the drivers. As soon as they arrive to pick up packages they are now scanned as soon as the driver gets to his truck.The 160 dollar boots did turn up, but it has to be noted that without the scan indicating that the post office has your packages in their custody the insurance on the package is no good.
Another great video! I’ve had problems with usps tracking too. Some items never report tracking, but end up getting delivered. My local post office mentioned a scanning sheet that I think you also mentioned. I need to look into that!
I had a very strange thing happen on Posh. Very strange. One of my orders did not scan by the post office. After 3 notices from Posh, I filed a missing mail report with the USPS. I notified Posh that I filed a missing mail report. Anyhow, I wrote Posh that since the buyer didn't complain about a missing package could they contact the buyer to see if he received the sweater. POSH NEVER DID. Instead, they refunded the buyer his money. I wrote the buyer to find out - did you receive the package? Yes, they did! I kept writing posh that the buyer received the order, do not refund money. It was refunded. So something is wrong with POSH and refunds. If the buyer doesn't complain about not receiving the package, then you assume they received it; right? What's wrong with contacting the buyer to verify that they received it?
LiS Wright wow! That doesn’t seem right at all. Of course someone would complain if they never received an item they paid for! I guess I’m lucky that hasn’t happened to me 🤞🏼.
Great info and ....as usual....great video👏🏻👏🏻👏🏻👏🏻
Could you please do a video of u assigning inventory #’s to your items.
I love your thrift to list videos but, I’m confused about the #s. So keep a list and just continue from your notepad?
Thanks again for all your vlogs.
Wow you answered a lot of stuff I wondered about 🥰 🙌🏼🙌🏼🙌🏼
Saw this on your Instagram story😊 now, I'm watching! Hi jenna🤗
I have the same phone, same color, but more importantly, same popsocket. No wonder I love your closet
Hi Jenna😊 ok, I have a super annoying thing that has happened many times...a buyer buys an item, I ship, and then they give me 4 stars or even 3 saying "item is beautiful and shipped fast but doesn't fit" I put measurements in all my listings. I'm not sure if there's anymore I can do. Thanks again for all your informed videos.
That's the worst! I also had someone give me 3 stars, and so I messaged them and just asked for feedback to know what I could improve since they werent fully satisfied. and she told me "no one is perfect so no one gets 5 stars". I blocked her immediately. Because I will not to sell someone who has that kind of mindset. Apparently she thought she was perfect.
I just had a customer who gave me 5 stars, but then changed it to 2 stars a couple hours later because it didn't fit. I also had the measurements in the description. Ugh!
One time I had someone give me 5 stars and tell me she absolutely loved the shorts she bought that were brand new with tags, and she had been wearing them all day and she loved how they fit. Then 3 hours later she messaged me freaking out saying that the entire crotch was ripped open and she didnt realize it when she got them and she wanted a refund 🤔 I was like honey, clearly the shorts ripped on you while you were wearing them... you just told me they were amazing and you had been wearing them all day. You dont wear shorts and not know the seam is ripped from front to back so dont try that bs on me lol .
I just got a one star for “wrong size”... they were size 8 shoes, not the wrong size but apparently didn’t fit her. So I guess I deserve a one star for her swollen feet 😆 it’s no biggie, the positive feedback always outweighs the bad 😊
Yesss once I got a three star rating and the comment on what I can improve and it just said “other”. How does that let me realize what could have been wrong? I wish Poshmark would force at least one comment with any rating or maybe just anything less than five stars. Maybe they think it will discourage ppl from rating in general.
Thank you!!! Lately I’ve had so many people make one item bundles. I almost always send them an offer and they never purchase or counter. I might try adding items to it
Hi Jenna! Thank you for all your great content! If you do a second vid on this topic, I’d love to learn how you respond to questions about Fitting True to Size? I.e. “Do these shoes fit true to size?” It can be so subjective in so many cases! I appreciate all you do to help all of us #poshmark sellers out here, you’re an inspiration! 🙏🏼😘
I had a Posher who made a low ball offer and when I countered she sent me a message trying to make me feel sorry for her. ‘I really need a coat.” I half felt sorry for her and I half felt she was snowing me. So I told her that if my price was too high maybe she could go to Goodwill where I bought a great winter coat. She bought my coat at my counter offer.
I never decline either, but it is so annoying when your going down a lot and they only go up like a dollar or 50 cents lol
Thanks so much Jenna! Your videos are so helpful, and I love your positive vibe! Just staying positive makes such a difference!
Thanks for the video! Im always interested to hear how other people answer questions like this!
The question I frequently get that I have a hard time answering is: Is this true to size? I never know how to respond to this. Measurements are in the listing. A "true" size small can vary a ton from brand to brand. For example, an Affliction top and a Soft Surroundings top have very different sizes for size small. So what is their frame of reference for what "true" size small is.
littleblackhanger answered this really well in a video on her channel. You should check it out if you haven't seen it! Just off my memory, I believe she said her response is always very vague - never truly saying yes or no, but always directing the customer to the measurements for fit.
This was the first question I thought of too. I usually direct them towards the general measurements chart for that specific brand and ask them if they have a particular measurement they're concerned about, because a lot of times someone knows if they have a specific random measurement like their arm circumference or length or something that tends to fit too big or too small, but I always ask myself the same question, WTF does "true to size" even mean and why does everyone seem to ask about it specifically.
Lol I’ve decided the translation is “do you think it will fit me?” I say “I’m not sure - do you have a similar style that you love? Maybe measure that and compare to this one. I hope it works out!” They still don’t buy, but it’s fun to believe. 😂
Hi Amber😊 I've never been asked that question. But you're exactly right...true to size is going to vary for each brand. And where's this magical "true to size" measurement chart? 😂
I get this question a LOT in my closet and I always respond with "I have included measurements for this item in the description." Everyone is built different so no two people are going to fit that item the same even if they both wear the same size.
Great video and tips.
Re: 1 item bundles. I always ask if they wanted an offer or if it was an accident, bc it happens A LOT. It’s almost always a mistake & we lol But that’s a great idea Jenna!
Great answers to these annoying situations, especially the 1 item bundle. I've been through ALL of these scenarios and have navigated through them with flying colors with finesse like you. :) The trade thing...I believe came from the original program Vinted had in place. Many Vinties still do trade, but for me personally I have no interest in trading.
Part 2 would be great .
Thanks for the great videos. How do you handle shipping out sales if you are out of town or on vacation?
Excellent tips. I tend to get annoyed with low ballers but you make a great point. I'm gonna start counteroffers at the price I would let it go for. Thanks for sharing your knowledge. 👍
When you lower the price to $5 but then they get suspicious there is something wrong with the item and are like "Condition??"
I would love to know some examples of cases you’ve had and how many cases Poshmark sellers can expect to get? How long did it take for someone to open up a case against you when you started selling? What’s the most bizarre case you’ve ever had and how did you handle it? I started selling part time (I’m a stay at home mom trying to help make some extra money) two months ago and I just want to be prepared and know what to expect if someone opens up a case against me. Thanks!
Awesome vid! Looking good Jenna. So cute! :)
Great advice. When ask me to trade, I always let 4th em know that I have a Poshmark compliant closet.
Technically trading is poshmark compliant. If you read their regulations. It says you can trade but that they are not responsible for if someone doesn't ship, if the items arent as described, etc. Just a heads up :)
I used to decline but this is great advice! 🤔😊
Thank you! I’m a low baller but I love to haggle. It’s not done to be annoying but if I’m shopping second hand I’m hoping for what I consider to be a deal or a score. So compromise =win/win. You might not make as much but it’s a sale Nd I will likely be back to buy more!!
Hi Jenna! Another annoying situation is when customers ask about pricing, or complains about pricing in the comments. "Will you go lower than $15" (my lowest offer to them), "lowest?", or "$20 is just too high for me." I kindly let them know that I don't negotiate in the comments, then I sometimes relist the item so I can start fresh, without my lowest offer on that item clearly visible for everyone else to see. Thanks for all your helpful videos!
Melissa valero I just had someone low ball me on an item. I kept countering my lowest offer. Then in the comments she said her offer was completely reasonable and didn’t like that I didn’t budge. I replied with Poshmark takes 20% it’s the lowest I will go. I don’t know how else to respond to that comment.
its annoying when people ask me to hold/reserve an item. Great info about tracking, I had two packages recently that didn't start tracking until days after I had shipped! Of course they were the pricier items too.
Lol I just agree to the hold and keep going about my sharing as usual. If its there when you get the funds 2 weeks later then good for you..if not "you gotta be quicker than that" the next time around 😂
Someone just offered me $15 for a $50 (originally $108) item. Thankfully I had watched this video!!! Your advice is excellent. We’ll see what happens.
I literally didn’t know about the ‘relist item’ thing it was so annoying to look at my sales and see them as ‘canceled’ but when you looked in my closet it still said sold
😊😊😊
It is important to added about a buyer wanting to cancel the order, you need to select other and give a brief explanation. That cancellation does ding your posh stats, but the good out weighs the bad eventually. I have cancelled orders for buyers and feel it is good business practice.
The delay with tracking uploading is with Poshmark. If you go to USPS tracking, and put in tracking number, you will see all the tracking history yet on Poshmark it doesn't show any updates until much later or next day
I love the necklace you are wearing! Where did you purchase? 😀
I get can you hold till Friday or whatever day. Usually I say if it's still available on whatever day you are welcome to purchase.!! I don't know what it is but ive been getting that a lot lately
I got a "can you hold until the end of February?" comment on one of my items day before yesterday!! I just respond "No, Sorry. I do not hold any of my items"
They are not paying cash so there is no need to wait. I find they just can't make up thier mind.
Yeah, the one time I agreed to hold (a few days), the buyer didn't buy the item. I will no longer do that because I could be missing out on a sale to someone else in the meantime.
I love that necklace!
Could you go over bundles again in another video, or help me? I had someone add a pair of shoes to a bundle but I didn’t know what that meant, unfortunately they removed them. How do I add items to their bundle? Or what do I do?
Thanks jenna
What do you do if you've already shipped the item and then your buyer cancels it right afterwards? Thanks for this video! 🙂
Couteroffering if super fun, especially if you get in a “counteroffer war” with someone. It’s kind of like bartering 😂😂 .
Please, PLEASE....tell me how you use STOCK photos? How do you get them? I used a photo one time and I got in trouble, a warning ⚠️ so how do people have tons of them in their shop? Please let me know. Thanks
Your hair looks fantastic on this Post
On cancelling orders. I had someone tell me it was because she had offered on 6 others items and wanted a different one. Luckily I had already mailed it
Hi Jenna, I keep seeing videos that talk about being able to add other items to a single item bundle, but I can't figure out how to do that, Has that feature gone away? Thanks, Darlene
I think the worst is buyers who open false cases. I had someone put water on a shirt to make it look like stains, and then send the pics to posh. Even though I had submitted pictures proving that the item was in perfect condition at the time of shipment (pictures taken with buyers username and sale date on a paper included in each picture) the buyer still was released their money back. I think poshmark really needs to work on not allowing scammers to do that. I understand they want both parties happy, but if as the seller I provide proof that the item was in perfect condition, then the buyer should not be released their money. Because I've had over 10 cases opened and only one has resulted in the buyer having to send the item back to me. All the others were resolved by the buyer and me getting to keep the money. Which in the end isnt cool because I had proof in all of those cases that the claims were false.
A case of good old buyers remorse. Some people have nothing better to do I suppose.
Hey girl! What I do is take pictures AND also a video recording of the condition of the item prior to being packaged and while being packaged to avoid any scam. Then only after the item gets delivered and accepted I delete the video and on to the next! I haven't had any cases filed against me but we'll see because I'm prepared already haha! Hope that helps girl!
@@tashamarlene794 I do the same. Posh still gives the money back to the buyer almost every time anyway though.
Ruth Vrtis Whaaaaaat!? Wow so unfair!
I had someone soak a corner of a purse in water and claim it was a stain. When the bag came back it was dry and no longer looked damaged. I photographed it with the return packaging in one of the frames and I submitted them on the case page. There is a drop down says release funds or "report a problem" or some such language. I clicked report a problem and I submitted updated photos after the bag was returned showing that the claimed damage was BS. Poshmark reversed its decision to award the buyer and they paid me for the handbag, return shipping fees and said I could keep the purse. they also said "appropriate actions would be taken against the buyer".
Even after Poshmark decides against you, I've been able to have those decisions reversed twice after the returned item was delivered back .
Low Ballers - Just counter offer by $1 or $5 less , eventually someone will come along and purchase at full price. It's happened to me on several occasions. Shipping - I blame it on USPS.
Your content recently is 🙏👌🔥
Ive found that some customers are trolls. Not really intetested at all in the item. Asking a bunch of questions with no intentions of buying. I had a customer ask if an item was authentic.I mean really? Why would u ask a question like that? Especially when other potential buyers can see it. So as for me I ignore some questions. Sadly some folk are not on Poshmark with good intentions.
When people ask something.. Dumb.. I get the comment erased.. Just hit the flag icon down by the comment ..choose harassment... And BAM.. ITS GONE!
The authentic comment is pretty common especially on higher name brands (because you can't sell fakes on Poshmark). If you have an item (say a Coach purse) and you know it is authentic respond yes and provide proof of the tags in your listings. You can also include the word authentic in your listing when you first list it.
@@juggysgirl13 i beg to differ. When I clicked on her page she had the same exact wallet for sell. Lol! This lady had no intentions of buying it. A serious buyer would have asked for specifics like identification numbers, or more pics. Dont be so quick to give trolls the benefit of the doubt.
On posh I always get does this have stains or holes,when I answer no it's in euc,it's crickets after...Like did u want stains or holes? Why even ask if you have no intention of buying? I have never had someone purchase or even make a low offer asking about stains or holes
@@Partypooperfanmade exactly.
i made my first two sales last week. the first sale was a pair of ralph lauren cords. i placed them neatly folded into a ziplock bag for protection, wrapped in tissues, added a handwritten thank you note and shipped the next day. he received them on wednesday according to shipping, but did not accept the purchase. posh accepted it for him on friday, releasing my money. today he rated me with 3 stars and a comment that said "could improve". i think he was pissed that i didn't take his $20 offer on a $30 item. i offered $25 and he paid. how do you go about blocking someone?
I once had a person give me 1 star and they clicked EVERY reason for the 1 star. Even shipping...and it was shipped the same day. He definitely got blocked.
Thanks I did not know what to do when someone ask me to model something. I just ignored.
TFS. When I first started on PM I received a low ball off and declined it. Now I know better. However I will say that it seems to be happening quite often. I can't help but wonder if PM is now over saturated. The question I fond most annoying is "Is this item still available?" I don't understand this question. It either has a sold sign or it doesn't. Maybe someone can explain this to me. TFS
Is it easier to work from computer or Internet on your phone ? I am new to Internet on the phone. What kind of phone do you have. Your phone looks large I like the size. I think I will be needing a larger phone for posh mark selling . I have not started yet. I am getting things set up , and ready. I can't wait !!
Have you had any problems with returns or other issues? Thanks!
People often to ask for modeling because they want to know if you are a reseller. I did a survey of buyers two years ago, and about 80 percent want to know that you were the original owner, not sure if it’s changed. But back that posh was hiding the fact most people were reselllers, and commercials were you buying from others closets, and that onlu
Same with worn or washed, they just want to know if it’s thrifted. I’m very honest. Or was. The people who have these dangling lies “this was my ex boyfriend sisters, I don’t know”, it’s really annoying,
Great video, I have a question if you don't mind helping me.
I had a customer offer me $100 for an item.
I mixed that item up with another item I had for sale and counter offered.
Is it possible for me to still accept that initial $100 offer?
Thank you
I have noticed that delay in shipping as well...it always bothers me.
Also my biggest tip to anyone reading this....I always respond to every single lowballer. As a buyer, people sometimes take the really low offers because they want things gone. Even if they offer like 8 dollars on an 120 dollar item, I’ll given them 110 back. (then we might go back and forth) People who block over it or get all upset are really missing out. Low ballers are potential buyers...they have EYES on the item. Sometimes people do take very low ball offers. Also it’s a game for some, they want to haggle and get the best price. The rest of the world, haggling is everything and a major part of selling culture. A lot of people on posh, just want to see how low they can get it.
I hate when they message ten times for more pics more mesurements blah blah and after all that making you jump through hoops they just go away.irritates the shit out of me
Jackie Hines YES
Hi, what's a good way to reply to someone who asks you to hold off on other offers until the next day when they get paid etc? This girl said that she can pay x amount today or y amount (which was my asking price) sometime tomorrow. Should I just go with someone else's offer when that comes in or give her a garuntee that I'll hold the items for her. Thanks!
My tracking never shows up right so my average shipping is longer than it actually is. I emailed Poshmark on Thursday about an 18 hour lag in what USPS had for tracking and what Poshmark had. I never got a reply back. It gets kinda frustrating.
I don't have a lot of expensive items in my closet so it's really annoying to me when I'm selling a brand new dress for $12 and someone offers me $3 for it, then I counter offer $9 and they come back at $4. I wouldn't even make any money from that sale. I could just donate the item and it would be a lot easier for me than to accept their offer and then have to mail it to them. This actually happened btw... and when I came back at $7, they denied it.
I recently came across what I hope isn't an issue, but for the first time the post office lady this morning refused to give me a receipt explaining that the date on the label (when Poshmark purchased the shipping) was different than the day that I was shipping. Being in a hurry and not really understanding why that would have been an issue and having dropped off packages in the past without waiting for a receipt, I asked her to add them to the other priority packages and left. 12 hours later, there is no tracking information! I'm not really a rude person but I think that will change if I don't see progress on my shipping.