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How do InPost / Hermes Parcel Lockers work?
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- Опубліковано 15 сер 2024
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I have to use one of these to ship something and had so much anxiety just thinking figuring it out, thank you so much for this!
Me to. Now I will give it ago
Thank you, I wasn’t sure, very useful 😊
same omg, I started selling on Vinted and someone bought one of my items but I needed to go to Morrisons to a locker. It was so stressful!!
The same affect my anxiety I totally forgot my mobile phone I messed up
You can also scan the QR code on the screen for a proof of postage email once you've stored your parcel
I was wondering about that. I would always want a receipt
Awesome..that's helpful
How to scan that QR CODE?
I came to comments to say the same thing 😁
@@SHLifestyle786 hold your phone’s camera up to it and a little link will pop up. Click on the link. It gives you the option to type in your email address - to send the shipping/tracking confirmation to you
That was a very helpful video. I need to use one of these boxes, so now I know what to expect. Thanks for making such a practical video!
Thanks for this video! I’m returning a small parcel tomorrow to InPost Locker for the first time and wanted to watch a tutorial on how to use it. I will have anxiety standing there not knowing what to expect so wanted to prepare myself lol.
Same here 😂
I hate that feeling however you can do anything you put your mind to it all depends how much it means to you in order for you to successfully achieve your goals that's why it's very important to never give up regardless the challenge or regardless how much you feel like you're wasting your time at that moment remember a quitter never wins and a winner never quits
It will always open a small one first to stop idiots from using a medium or large for a small item, so that people who actually need the larger space can use them unless they are full.
Thank's guy's. Was worried if I couldn't send it. Love the inpost format, where you don't have to que up in a shop just to send a parcel. Where you can just dispatch in a locker in under 17 seconds. Enjoyed the video you seem like lovely people happy to subscribe.
Posted 8 parcels this morning, no problems with lockers at all . Bargain price . Thanks for the video!
I have been using the inpost boxes for the past 2 days since the offer! They’re great fun and less human interaction which I love lol! Hopefully they will all arrive safely which will make the experience all the better 🤞🏻☺️
Thank heavens you made this video. I have only been subbed to your channel for a short time, and have picked up many tips n tricks from your channel. I'm relatively new when it comes to eBaying and have been going for 14 months, and enjoy it very much. I have only ever used Royal Mail, so I've been stressing out, worrying about how I'd be able to get my customers' purchases to them without having to wait for god knows how long before they were delivered. Royal Mail is taking Industrial Action again over the next week or so, and I can do without the stress over the festive season. I just want to eat, drink, and be merry! Very merry lol.
Now I know how to use these lockers I feel a great weight leaving my shoulders, I'm 57 and a bit of a technophobe, so thank you very much. Have a wonderful Christmas. ;)
I have one right outside my front door and a charity shop on the corner. It’s perfect.
Lucky man
Thanks for this. Got to use this for the first time tomorrow and all my questions have been answered by your wonderful and useful video. Happy bunny 🤗
Great video, no unneeded talking, everything on the subject. Thanks it has been a helpful video.
I used the InPost locker for the first time this morning. Thanks Nick your video was so helpful😀
Wait can I put a evri parcel in a InPost locker ?
I’ve only discovered these lockers this last week and I’m enjoying it so much that I’m opting to send with impost over other couriers even though they are more expensive because I find it fun like you said I feel like I’m in a game show. I ran down there today in the pouring rain with 5 parcels and got soaked just to play the game! 😂😂😂
Thank you so much for this video. I have been a complete whoose and choosing Royal Mail and Evri for my parcels as I could not fathom how inpost works. Am very lucky that there are lockers a 5 minute walk from me - and now I know how to use them, thanks to you x
I've just used this cheap shipping option through ebay and I took my parcels to my normal hermes local drop off shop as usual, they scanned them as normal and gave me my usual blue receipt, thought I'd try it instead of travelling 5 miles to the nearest lockers, so until further notice I'll be doing it this way, even after the offer is finished on the 8th Nov the prices are cheaper and the dimensions are bigger so unless they cotton on and changed it, somehow, I'll be using it like this 👍
Wow really? That’s good to know! As my nearest locker is 30 mins away & parcel shop is 10!
I do the same I drop it at the Hermes shop with the inpost labels the lockers are on the same street as the shop but do not always get a pickup on the sameday but the shops do. The guy in the shop just gives me the scanner and lets me scan all my parcels in :)
I have only qr code.shall I stick to the qr code in my parcel? If not how to generate bar code using qr code
Hi Nic,
Thank you for the tutorial, we have had one installed at Tesco and to be very Honest I was actually wondering how they worked before your tutorial, very Grateful to you for this tutorial so, once again Thank you
Thanks for this Nic, I normally stick with my tried and tested mail options, but did a couple through In Post and saved a couple of quid!
I don't know how it is in other countries, but in Poland you can send parcels from cupboard to cupboard. You don't have to print a label either. You can send a parcel without any markings.
I'm in the UK and have just been sent an order that has no markings, pre paid for a lockbox, I am really worried as how it will arrive safely, but it states I don't need to put a label on.
How do they know where its going with no barcode or address on it lol
@@richieirvine449 I guess the courier sticks the codes when taking out the package.
Thank you so much for this. Sold my first item on vinted and need to use one of these, never done it before
One of these units has popped up 50 yards from my home so glad I found your video, you'd think though that you could scan multiple items and use one locker if it fits, if these get popular it would make sense, thank you
Brilliant and very helpful video, thank you, now I know what to do...👍
This was strangely satisfying to watch
its a brilliant system sent 1000's of parcels through it, only ever had one mess up by closing the door and forgetting to put the parcel in....phoned the number on the screen to the help line, answered in seconds and opened the door for me...great service beats the post office anytime
Does customer needs to collect from the locker as well ?
@@tpax3p no its just a collection point for hermes etc, the item will go to wherever it was addressed too
thank you for showing this, i always worry about using new technology! It does look fun, i agree with Andrea 😁
Thank you for the video of how to send a Hermes parcel via Parcel Locker. I had never used one of these or even knew they existed until today. I had to do a search online as the Hermes machine was not working at my usual Drop Off Shop. I did phone up In Post first to see where it was situated at my local Tesco store and he told me exactly where it was. I've just been now to drop my parcel off and it was so easy to do. Thank you.
It's so sad but I enjoy the excitement of which door is going to open as well. 🤪 Inpost isn't my first or second choice but I haven't had any issues when I do use them.
Very helpful - I'll be looking like a professional tomorrow when I endeavour to send my parcel. Thank you
Brilliant, thanks for posting the locker masterclass, looked good fun too 🤩
Looks very easy , will be using it tomorrow to send a parcel and thankfully it's a 5 minute walk away .
Used this to send 20 parcels. They have not been collected for 5 days and my customers are not happy on eBay… won’t be using inpost ever again despite the offer.
Can you check if the lockers near you have space available? Would be rather annoying to turn up and find nowhere to put your parcel and no other location nearby
thats a great point.
Thanks for a great video. After speaking to my regular postie, who's been excellent, friendly and reliable for many years, and finding out he's being made redundant in 2023 as part of Royal Mails restructure, as a protest I'd like to change to Evri, who seem to be the closest in price, and the drop off system appears to be easy and secure.
Thank you for this video guys, I am now confident of approaching these selfservice lockers given that there is one right next to my house across the street. I am an eBay seller and use Royal Mail but the RM Industrial Strike Action by union has caused a lot of delays and missing orders for my customers. Lastly I am not keen on RM Customer Dept refunding my costs with 1st class stamps when my claims successful.
Fantastic demo, you explained it perfectly. Thank you.
I love your excitement for this parcel experience. It’s definitely shared. :-) Thanks for sharing.
Thank you Nic and Andrea, I had never used these lockers before, and your advice was certainly very helpful for me
Thank you for very clear instructions❤
I feel sorry for the poor Hermes person who has to unload all the lockers and then squeeze back past the dumped van & bins
Slavery
@@pri5748 with government backing.
Can you imagine if it is broke and you have to run to the the post . I you had fifty parcels it might get to be a pain, but you will see when you have a lot more to do. Fun to watch. ⭐️⭐️⭐️💙💜❤️🤗🥰
I use to use them but stopped because Hermes kept forgetting to collect my parcels and sometimes the barcodes would not scan no matter how much i tried
Same situation here, forgot to pick up package how long did it take them to finally pick up the package?
Thanks for posting this, simple example of using the lockers.
Thank you for this. I've never posted parcels before and suddenly posting them in multiple different ways.
I’ve been using InPost for a few years now. Can’t fault the system. Only gripe is when you get to one of the lockers and it’s full. Back in the car we go and off to the next nearest locker, lol.
Thank you so much for this video! Very helpful ☺️
I've not used it yet but watched your video as I need to go and use one lol
This is so usual thank you so much.
Thanks for the video, I was unsure how to use these so it was very useful.
Sent 3 parcels after watching this.
This is the way forward for me. 😃
Use it all the time never had an issue and very convenient can drop off any time of day I like.
It was quick and easy to drop something off. It looks like the tracking on ebay is not working. I had to goto the inpost site and search with the number to find out the status of one I posted the other day. If people really start hammering this, then those lockers will fill up fast
Thanks it was very helpful, just a bit lost regarding proof of sending but seen above to scan the QR code for proof 😊
Thank you for a great video with info and comedy, got one to do tomorrow and now you’ve made it look easy
This video was so handy, as it will be my first time to do this tomorrow, great video..I feel at ease now 😀
I ❤ Inpost !!!
Thanks for the video, was stressing about using one …
Thanks I've never used one before, so it was useful. I know what to expect now. Thank you.
I have loved these but currently have a massive issue! 4 packages dropped 1/10. They are still in the lockers! I had one refund claim For the eBay item and 3 people messaging off vinted. Called Inpost and told they will send a collection but nothing in 10 days. Why didn’t I drop them at my local shop?! Whhyyyyy?!
did you ever get the packages back if so how long did it take or were they stolen?
@@MalcombMedia1 never got them back and the buyers received. However the refund has already been processed for the eBay item, so I lost it. Vinted items arrived after a month and I didn’t lose payment but gained a bad review. The item that EBay refunded was only £4 but had it been more, I would have been livid. I did some extra work for Hermes over Xmas and can see why things are missed so much.
Never heard of in post until I sold an item on Vinted. Anyway, after a bit of running around , finally found the lockers. Was a bit worried that the parcels didn’t require labels.😮 . But everything went fine. Ours are located outside the local Tesco store they are blue.5 mins away!
Would be more sensibly efficient for the company if same person sending all these like this video that they just allowed you to store more than 1 box/parcel in a compartment. Like scanning all parcels and if they fit having them all stored in one box. That way can just put everything in one compartment and leave rest free for others. There all getting sorted at depot anyway.
I used this a few days back, was a pain to find the machine because the map had the wrong postcode for the machine area. when I found it the barcode scanner didn't work so had to type the number in manually , Glad I didn't have loads to do .Checked today to see where the parcel is and its still not been collected according to the tracker.
Haven't read all comments so maybe somebody has already mentioned it, but have found another person's parcel in a compartment yesterday. Seems this isn't uncommon either. Small locker pops open there it is a parcel already in there, not good
Here in the US some of our bigger post offices have drop off bins for after hours. My little town however does not. But I have a wonderful postman who picks up all of my packages at my door step. All I do is either leave him a note in the mailbox or schedule on line.
Thank you for that video. Will give it a try!
Very helpful video, thanks for taking the time to upload this.
Thank you. That was useful. I never realised it would be so easy to use.
Cheers. Need this today
Thank you mate royal mail strike,and I have to use this one(avoid late) regards for you and your partner today my big day ok I go
Going to use one tomorrow brilliant you have made it stress free, thank you
I would advise anybody not to use them. They used Hermes aka Evri to deliver a really nice vintage alarm clock I sold on ebay. The item was damaged by the courier. The company’s complaint system was deliberately ponderous. They gave no reason why my claim was rejected. They dragged the process out. The complaint emails are very slow to come back, handled by people not from the U.K. whose command of English is poor. Yes it seems great to post at any time but I’ll be sticking to the more reliable royal mail from now on. You have been warned!
Thanks for the explanation. Used one earlier today to send an Evri parcel.
Easiest option is to just drop them off at a Hermes drop off point. Much quicker!!
Our Hermes drop off point gets filled up incredibly quickly and they reject our parcels if we don’t come in the right time. So these lockers can be a life saver sometimes.
@@rescue12p Wow. I've never had the happen ever. Sometimes I've seen my local Hermes shop stacked high but they never say no. I think they must get commission per parcel.
Does that mean I can drop it off to a Hermes drop off point instead of an Inpost locker?
@@cybergen2K yep I was sceptical too but I've just been to my local shop drop off hermes as usual and they scanned it and I got my little blue receipt as normal, win win lol
@@cybergen2K Exactly that. I think they're the same company now
Inpost is a great idea, unfortunately, there's only one in our area and six out of the last seven times I've attempted to use it it has been full, they are not picked up from at weekends which a Hermes shop isn't an issue, but when the lockers are full does with lockers - You can ring inpost to see if lockers have space before you travel to them but again that takes time away and to do so. The last few times I've had to drive to a different city to use a locker there to ensure items are sent out on time and not late. I imagine the offer will have made it worse this week as well for some. A good idea but needs improvement so I can constantly use them.
Thank you for making this film it was very helpful to see everything in action. The only thing you didn’t explain was how to get your receipt at the end of the procedure. I think I’m correct in saying you need the receipt to track your parcel?
No, you don't. You can get the tracking number on the Hermes website. Just go to myaccount/orders and you'll see a list of everything you've sent with the tracking number alongside every order.
Hmmm that looks fun now but I'm not sure it'll be fun if you've got a lot of parcels and its persisting it down 😄 and what happens if it's full?
That’s what I thought, when I first saw it.
Mega and thanks great help❤
That's interesting, the InPost lockers in UK work a little differently than the ones in Poland.
they are left sided
Collecting things I've ordered from Amazon lockers is just as much fun.
Very helpful video. Thank you 😊
You’re welcome 😊
Thank you so much for this video. this has helped me loads!
Fantastic
Does customer needs to collect from the locker as well ?
No, at least in Poland not, but you can send it to the InPost for someone else.
Do you just click anywhere on the screen to start? I've never done it before.
I've got four within easy walking distance of home, but I've never seen any seller offering InPost as an option LOL.
I can't wait for the moment (to be like InPost in Poland) to be able to send a parcel from a locker nearby me to another locker somewhere else. And like in PL, not having to print labels on the parcels where you just put it in the locker, InPost knows where it has to go ect. Question, if I'm buying something on eBay, can I put my InPost locker address to have items delivered to regardless if the eBay listing allows for click and collect?
Here in Poland, you must put the package number on your delivery already...
What if it opens & there's a parcel already in? Can u put yours in too if there's space? Are these emptied every day because i can see them filling up very quick, probably need emptying twice a day tbh.
These lockers are very handy been using them a long time but you need to be very wary of them you can open a locker and there is a parcel already in there either being sent or to be collected I put a parcels in before now empty and the parcels have gone missing and I reckon someone has come along and the locker has opened and they have had it away that’s only fault I have on them
Drug dealers have been waiting for a service like this for years!
Thanks for the demonstration guys. One question; if the buyer paid for a small locker and it doesn’t fit then who pays the difference when you choose a medium locker?
Thank you both
That tutorial is going to help me a lot ❤
Fantastic..🤔👍
Just about to use one for first time, was quite stressed I don’t know how to actually book the locker up front, do you do that on line before you post parcel?
Thanks that was very helpful.
Thank you so much am on my way to try and send mine , ps there is no way I would go around there in the dark 🌸👋
InPost was created in Poland we have it for 7 years I personally mountainous with the application on the phone then I always know where the package is and I do not have to touch the buttons after other users
The one and only time I tried to use my local In-Post lockers, the door swung open and was full of someone else's parcels....! - Tried this several times and on each occasion a different door opened with other peoples packages inside. Needless to say, I didn't use the service as these could just as easily have been my parcels. Luckily I am honest enough to close the doors again but imagine if they were your items.... Use these at your own risk...!!!
I wondered if that would happen. I don’t like the sound of that. I don’t like how it’s situated outside with no one to keep an eye on it either
Can you send both Evri and In Post parcels from the lockers?
I've used this and like it. But you should have scanned the QR code after storing every parcel. As it is like a receipt and you can then track the parcels. You would for instance have known what time they collected your parcels and when and what time they delivered them. Unfortunately for me my lockers may be going soon as they were used to break into the house above the shop where the lockers are located. ☹ And they are only a few hundred yards from where I live.
How does one use parcel locker to break into a house?? 😧
@@abcdmefgh2843 The lockers were placed close to the property. They climbed up onto the lockers and broke in through a window.
great video guys, i printed a in post lbel instead of a standard hermes (Evri) label, i wonder if this can still be dropped of at the normal drop of point instead of the lockers?
I missed my package and then they put it in collect plus. But I don't know where about, because they didn't email the address, only the code.
Can you just type the number from the barcode on the machine from the label instead of having to scan the bar code from the package?
Yes you can
Helped me a bunch