Home seller secretly films 11 estate agent valuation appointments

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  • Опубліковано 8 бер 2022
  • Everything you think you know about choosing an agent to sell your home is wrong!
    Filmed from November 2021 to February 2022, this documentary uncovers:
    - Agent dirty tricks
    - Most valuations are actually too low
    - 3 month lock-in contracts are dead
    Also, it:
    - Shows all agents are not equal (but most will lose you money)
    - Shows what to look out for in the agents who come round
    - Shows what can happen when you get it right
    linktr.ee/movinghomewithcharlie
    This documentary by Charlie Lamdin (film maker, UA-camr, home-schooling parent, seaplane pilot and founder of bestagent.co.uk ) was filmed when his colleague, Samantha, was thinking of selling her home, a 3 bedroom semi-detached house near Taunton in Somerset.
    Charlie jumped at the chance to perform an experiment to prove that although most estate agents will lose you money when selling your home (just look at the valuations provided, compared with the price that was achieved) there are always a few who are better than the rest.
    The problem is there is no reliable way to identify them, without meeting them all in person, (at least all the ones who accept the condition that no lock in contract will be signed).
    In this film, Samantha telephones all 18 of her local agents, 11 of whom accept her invitation to attend the property to meet her, give their opinion of what the property is worth (they’re almost all wrong, one agent even says that she’ll never get the price she did get) and pitch their services.
    She whittles the shortlist down from 11 to 3 based on the 2 days of meetings, and finally picks one.
    The film goes on to show the whole story of the sale, and eventually reveals the successful agent, who was from an estate agency brand that Sam said she would “never have called”.
    “We made this film to demonstrate that picking 3 agents at random is always a bad idea, and is the main reason why most people have such a terrible experience selling their home” explains Charlie Lamdin.
    He continued “The end result of this experiment is that Sam now has life-changing opportunities. It also shows that most agents, even the nice ones, don’t fully understand that their job is not just to sell a home, but to achieve the highest possible price for it, in a short period of time. Only 3 of the 11 agents who attended actually demonstrated an understanding of their job and had a credible proposal on how to achieve the highest price. The other 8, while (almost) all very nice people, had nothing to differentiate their approach. Unfortunately this is the reason why agents have a reputation for ‘just chucking it on the internet and waiting for enquiries’. Many agents do nothing more than exactly that, and somehow scrape a living doing it, while underselling their client’s properties, if they sell them at all.
    Sam, the owner of the property, said: “It just goes to show that the whole debate on what kind of agent to use, corporate v independent, online v high street, one-man band v team, is irrelevant and a red-herring. None of these are considerations, it just boils down to finding the individual person, the human being, who knows how to deliver.”
    She continued “It also shows that taking local For Sale boards and online reviews into account is a distraction. You just need to find that person you click with, who demonstrates a real understanding of what you want, why you want it, and knows how to get it for you.”
    “I found all the brochures, presentations and marketing materials deadly dull and unhelpful. Charlie told me to only focus on the person, are they listening to me, do they understand what I want and do I trust them to get it. He said just disregard everything else.”
    For the full video on how to choose the best estate or letting agent:
    • How To Find the Best E...
    Find an agent to sell or let your home:
    findyouragent.bestagent.prope...
    Want to find your next home?
    bestagent.co.uk/
    Follow BestAgent:
    / bestagentproperty
    / bestagentprop
    / bestagentfinder
    / bestagentpropertyuk
    / bestagentproperty
    Follow Charlie:
    / moving_charlie
    / bestagentboss
    / movinghomewithcharlie
    / charlie-lamdin-4231054
    / movinghomewithcharlie
    To find out everything you need to know about moving home go to:
    mhwc.co.uk/
    How estate and lettings agents move people
    bestagent.co.uk/diagram-how-l...
    If you need a mortgage in principle click here:
    mojomortgages.com/app?journey...
    #property #sellmyhouse
  • Навчання та стиль

КОМЕНТАРІ • 193

  • @8ballphil150
    @8ballphil150 10 днів тому +27

    Estate agents are corrupt . My daughter and my wife and i have sold several homes over the last 40 years . Every time we got a valuation they said the last home that sold in your road sold for x amount . So we will put 5000 on that price . So over the last 30 years house prices have gone astronomical . My first home was £10500 in 1985 . Now worth about £160000 . Earnings haven't gone up 15 times . my endowment mortgage then was £75 per month and £15 endowment . With earning of £400 per month . Which equated to about 24% of my earnings . A damn site higher percentage today . The kids today are screwed .

  • @lulabellegnostic8402
    @lulabellegnostic8402 13 днів тому +28

    A house is worth what someone person is emotionally prepared to pay, and what another is prepared to hold out for.

  • @KAISERDJG
    @KAISERDJG 11 днів тому +8

    Top tip... stop thinking your house is worth more than what you bought it for. You wouldnt buy a kettle then try to sell it 10 years later for more money.... unless you have made significant improvements to the home the driving up of prices is wrong and the current economic situation and interest rates are trying to force the house values back down .... every selling agent needs to stop being greedy and giving thier clients unrealistic expectations. Selling higher and higher and higher is only going to make your future clients have to take losses when things come back down.
    Try working towards keeping the market steady instead of pushing all the time. Its unsustainable

  • @thatschilltssk6274
    @thatschilltssk6274 15 днів тому +18

    Why does everybody involved in property come across as so smug? One buyer got over-excited and massively overpaid and suddenly everybody involved is a genius and celebrating while knowing the unfortunate person buying the house will almost certainly be in negative equity day one after exchanging.

    • @matheus.lifestyle
      @matheus.lifestyle 12 днів тому +2

      In this business everyone wins except the buyer. It’s a sad game.

    • @gee3883
      @gee3883 7 днів тому +1

      Estate agents are of my least favourite people to deal with.

    • @baracuda40
      @baracuda40 3 дні тому

      value is an individual chouce if you want it you buy it if not dont bid with your heart

  • @lulabellegnostic8402
    @lulabellegnostic8402 13 днів тому +18

    Every agent sticks the property on right move. And that’s where buyers go to search.

  • @TimKingdoesproperty
    @TimKingdoesproperty 13 днів тому +19

    Why no mention of fees in a 30 minute video??

    • @hearmenow909
      @hearmenow909 7 днів тому +1

      Probably around 1.5%, I'm sure if they were over the market average they wouldn't have picked her.

  • @fartywood3917
    @fartywood3917 Рік тому +58

    This is the perfect video of what a 'BIG F*ing JOKE' UK housing market is.
    She bought it for 198k inJul 2018 and sold it for 300k in Feb 2022. +51% in 4 years.
    I think its time to short the UK housing market.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +10

      Fair assessment, but it’s worth noting that she got £25k more than asking price due to the agent she chose, otherwise it would have been only (!) 39% in 4 years, which is less than 10% a year.
      The point I’m trying to illustrate with this documentary is it doesn’t matter what you think a property is worth, it only matters what an agent can get for it, and the best ones will find you a lot more money, if it’s worth it.

    • @mypointofview1111
      @mypointofview1111 27 днів тому +6

      That's how the market was moving at that time. Property prices were rising and doubling your investment in a few years was seen as normal. Yes estate agents are only interested in getting their percentage of the sales figure but Property prices are ridiculously high now

    • @KAISERDJG
      @KAISERDJG 8 днів тому +2

      @MovingHomewithCharlie 10% per year on ANY investment is absolutely insane. No one expects an investment to gain 10% per year and houses are not investments they are a finite necessity which should hold its value steadily not gain monumental increases in value in extremely short spaces of time. If the cost of anything else in your life doubled in the space of 4 years you would be crying out for blood ut because its a house its suddenly good???? Crazy thinking.

    • @davidgreen7849
      @davidgreen7849 5 днів тому

      @@MovingHomewithCharlie These days though where you can see all available potential properties in whichever area via National websites, it's the buyer who contacts whichever agent has signed up the seller. That BUYER would have found that agent and still made their offer of +25k. Other than the 'selling' function, which the previous sentence negates, everything an agent does could be done within a solicitors office. High End, Unusual or One Off properties, sure an agent has a place as a BUYING agent but your average dwelling gets sold when seller $'s and buyer $'s agree. Estate agencies as we've known them should be worried, most are superfluous to requirements or current function. IMHO.

  • @simongb7897
    @simongb7897 8 днів тому +2

    When selling my home, Elliots had a house we wanted, they said sign up with us and it becomes an easier transaction and incentives us to sell yours....
    Complete garbage soon as we signed up a couple of weeks later the house we wanted was sold and they never even came informed us.

  • @garhun
    @garhun Рік тому +26

    Sam sold during a fast moving market. I’d be willing to bet that in the current slower market, the outcome would be somewhat different.
    I’d also point out that it would be ill advised to underestimate how important the sales progression is. From personal experience a good solicitor can also make a huge difference.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +3

      Totally agree on both points. Sam used a conveyancer I recommended. And in a tougher market it’s even more important to choose the agent with exceedingly great care

  • @cawfeedawg
    @cawfeedawg 12 днів тому +3

    Gaming buyers like this is a massive contributor to soaring prices.

  • @fonzoo
    @fonzoo 9 місяців тому +10

    I cant see this industry surviving for much longer. Id love to see the breakdown involved in what the agent is actually doing (without any BS) vs the commission they are making.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  9 місяців тому +1

      See the diagram of what they do here. Remember, they do all of it unpaid until the last step, and if it falls through, they've done all the work for zero.

    • @bud5027
      @bud5027 4 місяці тому

      Hello Charlie, there is no link in your text, can you share that, please?

    • @jordangeorgiou2757
      @jordangeorgiou2757 4 місяці тому

      Couldn’t disagree more, how many start ups have failed trying to replace estate agencies?

  • @darrylrixonphotography
    @darrylrixonphotography Рік тому +12

    As an ex agent of 20+ years, any agent can sell a property in a strong rising market where new stock is in high demand, this experiment should be conducted in the current downturn as it will be the true reflection of good agency, as having worked in the 2008 housing crash, It was tough just to try and survive without having to shut up shop unlike quite a few agencies did at that time, mostly the larger corporates who only win biz on over valuing, then bombard the vendor for price reductions.
    The most interesting point of the video was not one mention of any of the agents fees, which often is at the forefront of most sellers decision making process, after all we’ve all been there and had the call of I really like your valuation, but not your fee!!!

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +8

      I'd love to do another documentary like this in the falling market - but I need someone in my close circle of friends who's selling now who's happy to have it filmed! It took 6 months to make this video.

    • @darrylrixonphotography
      @darrylrixonphotography Рік тому +1

      @@MovingHomewithCharlie I can imagine it was a difficult job indeed.

  • @BelindaLoveLee
    @BelindaLoveLee Рік тому +4

    Watching this after the recent interview and I'm so glad the algorithm pointed me this way!

  • @tonymallon953
    @tonymallon953 16 днів тому +3

    Wow just watched this episode 1st time your channel has appeared. But what a great episode and result. I will take this format with me in the future

  • @petergoddard1960
    @petergoddard1960 19 днів тому +1

    Fascinating. I learned so much. Thank you.

  • @laurawalker6431
    @laurawalker6431 18 днів тому +1

    You’ve inspired me! Thanks! Some agents are terrible!

  • @susieare
    @susieare Рік тому +6

    This was fascinating. Thank you!

  • @andrewsimmonds5924
    @andrewsimmonds5924 2 роки тому +6

    Awesome video! Thanks for sharing your experience Sam; it’s amazing to see such a fantastic result and some of the comments from the “beauty parade” are utterly cringeworthy! 🤦‍♂️

  • @Seven-Seven-77
    @Seven-Seven-77 15 днів тому +3

    What was the commissions? What was the ‘in the pocket’ post advertising costs etc!

  • @stevewithers5317
    @stevewithers5317 5 днів тому

    The most interesting thing I've watched for quite a while! Thank you.

  • @d716agq
    @d716agq Рік тому +8

    I've always felt that the commission structure is wrong. For example 1% (just to make the maths easy) on this property. If it sold at £250k then the commission would have been £2.5k, £275k...£2.75k and £300k... £3k commission. The problem is that a donkey could sell the property at £250k, but selling at £300k requires a lot more work yet only gets an extra £500 commission. If the commission was 10% of the sale price in excess of £250k, then if the agent sells for £300k they get £5k commission (instead of £3k),they will much more motivated to strive for the best possible price, maybe even £305k. Twice now I have managed to convince the selling agent that I was poor and they hinted that my offer was too high (pretty blatant hint at that) . Both times I purchased at a reduced offer. They don't care about the sale price, they just want to shift the home. The 1. 5% + vat does little to incentivise them to push for the best price.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +3

      What you’re describing is how many mediocre agents operate. The best ones, who know how to get the maximum value, usually charge higher fees because it is much more work.

    • @d716agq
      @d716agq Рік тому

      @@MovingHomewithCharlie How much do they charge typically?

    • @d716agq
      @d716agq Рік тому +3

      @@MovingHomewithCharlie it seems to me that I did not do a good job of explaining my point because you did not address it at all. I believe that a flat percentage of the sale price does not incentivise the agent to get the best price.

    • @John-ks6si
      @John-ks6si 7 місяців тому

      ​@@d716agqHe didn't get it.

    • @simongb7897
      @simongb7897 9 днів тому

      Always thought the same, if the house is high value, in the 500k plus then yes, but the fees earnt on lower priced homes wouldn't warrant pushing that bit extra.

  • @joline2730
    @joline2730 16 днів тому +2

    That agent who rang to say they had someone interested (a big no-no for me) . . . And it's not even on the market yet ! I always say to agents "don't tell anyone about this property until I sign a contract" My reason is that I may just change my mind anyway and stay put. 😮

  • @AdityaRamchandra
    @AdityaRamchandra 11 місяців тому +3

    Hope this was not scripted because it was absolutely brilliant to watch ❤

  • @colinbrigham8253
    @colinbrigham8253 Рік тому +4

    Thank you 😊 The winning agent had That something you cannot bottle plus it's her business, other larger agents have individuals as good but depends on their career trajectory within the firm at that time and the quality of the team supporting them.

  • @aldennis3533
    @aldennis3533 9 місяців тому +7

    Would be very interested to see an updated one of these.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  9 місяців тому +3

      That was 6 months work!

    • @imdadulhaque1347
      @imdadulhaque1347 4 місяці тому +1

      @@MovingHomewithCharlie but more relevant in this current market where houses are not selling due to poor agents. Any man and his dog sold houses back in 2021 for higher than asking lets face it. 😅

  • @kellyjeffrie2331
    @kellyjeffrie2331 2 роки тому +1

    Such an interesting video! Well done Amy!! I would be interested to know if you would have called Amy out in the beginning if you hadn’t planned to ask all 11 agents out? Or would you have discounted Ewe move from the initial valuation appointments because the branding is not great?

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  2 роки тому +7

      At the end of the video, just after the completion Sam answers that question! She’d never have called that brand. And she’d have missed Amy.

  • @SheridanParsons
    @SheridanParsons 2 роки тому +3

    Excellent video, such useful viewing for sellers. I've already sent the link to one of my out of area sellers.

  • @talk2s5061X
    @talk2s5061X Рік тому +2

    Excellent video ✅ even tho anyone could sell a house in a bull market but this really demonstrates that having a good agent can go far

  • @tompearce3610
    @tompearce3610 16 днів тому +1

    You knew Sam so perhaps hard to repeat but the experiment now would probably show even more estate agent disparity. Integrity or otherwise would really shine through!

  • @monkeytennis2482
    @monkeytennis2482 Рік тому +5

    She was very fortunate to sell the property in the 'blow off top' phase of a property boom, all the other agents would have got the same result.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +4

      She did it based on my reading of the market and my expectation that it was close to the top, at the coal face. I got that right. It’s not true the other agents would have got the same result. Several said £285 was an amazing offer she should accept.

    • @monkeytennis2482
      @monkeytennis2482 Рік тому

      @@MovingHomewithCharlie Was it sold off market?, in which case Agent was instrumental, if it was on all the portals, surely all the same buyers would have just called the other agents, and the experience would have been the same, with the same offers, not knocking Amy the agent , she played the bidding process perfectly, £300k was a great result, probably £250k in todays market

  • @crazyham
    @crazyham 19 годин тому

    Superb ! 🙏

  • @AG-so4gl
    @AG-so4gl 6 днів тому

    A property will sell for what someone is prepared to pay. Location is key in terms of time line, and a premium if its a desirable location. Agents will over value to get your business but they are not fighting your corner, its a 1% fee, any variation in price hardly affects what the agent gets.

  • @mikeutube82
    @mikeutube82 10 днів тому

    Branding is more than a logo. You definitely chose based on brand values. Open honest communication being the key one.

  • @gerardowen7495
    @gerardowen7495 19 днів тому +1

    Putting a property on the market this week had four local agents round all wanted a 3 month lock-in if sole agent, biggest difference was their commission ranging from 1.25% to 2.5%

  • @terencebunn8318
    @terencebunn8318 8 місяців тому +5

    Being delighted with an offer of £300k simply because you had - over a few days - convinced yourself the “value” was £260-£275k is exactly the problem…and the ‘guru’ in this video perpetuates it ! The REAL lesson should be that an offer of that amount indicates how - shockingly - low the valuations were. The Seller in such circumstances should shift their baseline accordingly and remarket the property….not treat it as a wild stroke of good fortune to be snapped up. As a secondary point, choosing an Agent because you get on with them is as hit and miss as anything, and not ideal when talking about hundreds of thousands of pounds.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  8 місяців тому +1

      I assume you're an agent?!

    • @terencebunn8318
      @terencebunn8318 8 місяців тому +6

      No, just my opinions 👍. Although I did regulate them for many years as a Trading Standards Officer, which perhaps exposed me to the best and the worst ! A good Agent is worth their weight in gold, but as implied in the video they are not easy to find. I liked the idea of assessing multiple Agents….it’s absolutely what folk should, and never, do.

  • @princessunknown3158
    @princessunknown3158 День тому

    They need get law out estate agents. Once agreed with price will seller don't sell to others..

  • @lesliehunter1823
    @lesliehunter1823 4 дні тому

    I called my astrologer with the date of birth of 3 agents. He made the choice for me and I did very well. The one I chose was influenced by similar transits. Its a very stressful time and I had trouble deciding. BTW he was the top astrolger in the country.

  • @IronMountainx
    @IronMountainx 12 днів тому +2

    Her yawn at 2:50 in response to the supercilious bore detailing how its going to play out is priceless.

  • @dongmingzhu666
    @dongmingzhu666 Рік тому +3

    I wonder which area this is the market is so heated up? A dozen viewings and numerous offers over the asking price?

  • @ChubbyChecker182
    @ChubbyChecker182 Рік тому +8

    The buyer might be in trouble in a few years time, looks like they have paid way over the asking price at a time when Prices may be about to fall dramatically (late 2022 recession, inflation and rising interest rates)... Hope they got a long term fixed rate.
    Winners and Losers in the Housing Market, the bigger the winner, the bigger the loser.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +3

      They did buy at the top but they had a healthy deposit, not overextended. Long term they’ll be fine but short term maybe they might find it hard to sell if they need to

  • @IjtabaHussain
    @IjtabaHussain 2 роки тому +6

    Would it be in a buyers interest to work in the opposite way, i.e shadow the weaker agents? If so, I think you're on to a winning concept, as (I hope) eventually this should make the agents themselves more competitive when rankings become the norm

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  2 роки тому +3

      In theory, perhaps yes. In reality it’s hard to find the home you really want that’s within budget, meaning you often have no choice in the agent you’re dealing with.

    • @IjtabaHussain
      @IjtabaHussain 2 роки тому

      @@MovingHomewithCharlie I can only hope multi agent marketing becomes the norm then. It could be in the sellers interest to get extra marketing / hands on deck, though in the past I've judged sellers as struggling / open to lower offers if they are listed with more than one agent

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  2 роки тому +7

      @@IjtabaHussain multi agent marketing doesn't achieve any extra marketing (if your one agent is listing on the major property sites) and in fact it only serves to de-motivate the agents themselves. It's always best to put in the time and effort to identify the agent who demonstrates a clear strategy for getting the best price. Great agents get great prices, and turn down the opportunity to be one of several agents. Why work for a reduced chance of a fee? It's a very common misconception.

  • @imchrisme5514
    @imchrisme5514 2 місяці тому

    It’s one thing what the agents say but what about the mortgage valuation?

  • @evestudd1
    @evestudd1 2 роки тому +1

    Interesting, thank you. Can you clarify the reference to a lock in? Is that the same as a single agency agreement? Sounds like there might a penalty if you break it within a certain period? I haven't moved for many years and practices can change over time.

    • @IjtabaHussain
      @IjtabaHussain 2 роки тому +4

      I think it's a form of exclusivity arrangement. Assuming your initial pick of agent struggles to sell the property at a price you're happy with, if you sign up with an additional agent that does sell the property at a good price - both agents are contractually entitled to their commission. Results in seller either tolerating the extra cost or staying stuck with the initial struggling agent...
      I consider this to be a dirty trick, because quite often a number of agents are owned by the same parent company - meaning the seller ends up paying double commission to the same legal entity.

    • @evestudd1
      @evestudd1 2 роки тому

      @@IjtabaHussain Yes I see, thankyou. I hadn't heard of that being done before, years ago I've gone from a single agency agreement to multi agent and it was never an issue. I guess there's always another way to make money for some.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  2 роки тому +4

      It’s the duration of the single agency agreement. 4/6 weeks is reasonable, but any longer than that merely protects slow/sloppy agents from losing a client when that client is unhappy. If a client is unhappy for any reason they should be able to leave, and now roughly 2/3rds of agents allow this.

  • @MrOnero1
    @MrOnero1 Рік тому +4

    Do agents bring "fake" buyers just to give the seller the impression they are working?

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +11

      Not fake ones, but they will take “no hopers” around, as in buyers who they know won’t like it, and won’t offer, so they can give the seller feedback to make them drop the price.

  • @AZ-bl5qs
    @AZ-bl5qs 2 місяці тому +1

    Embarrasing. Its pathetic how people value their houses and rip off someone looking a home.

    • @hearmenow909
      @hearmenow909 7 днів тому

      They put it on the market for less and was offered more, that's not ripping someone off. If someone really wants it and decides to put in a big offer to secure it surely that's on them. I'm sure the buyer way very happy wit the house. The happiness they got from that was obviously worth the extra money they offered. Are you a home owner?

  • @imdadulhaque1347
    @imdadulhaque1347 4 місяці тому +3

    Hi Charlie, overall getting more money for your house when the market was crazy wasn't that hard lets face it as money was cheaper than water to borrow. An experiment in 2024 like this one will be more interesting too see and more relevant IMO. This will really show who really are the better agents out there...

    • @Lookup2Wakeup
      @Lookup2Wakeup 26 днів тому +2

      The house will have dropped in value in May 2024. Maybe dropped 10%, so worth £270k now? That's if you can find a buyer.
      The current owner might be in negative equity.....😳
      Am I right or wrong?

  • @dongmingzhu666
    @dongmingzhu666 Рік тому +1

    What does ‘hold on to your seat’ mean? Like “don’t fall off your chair” or what

  • @robertstorey7476
    @robertstorey7476 10 місяців тому +2

    Yeah its all nice and lovely until they can't sell the property at their inflated valuation and they move to stage 2 which is to bombard you with negative supposed "feedback" to browbeat you into lowering the price. Not all agents are so annoying but I have dealt with ones who literally don't care about insulting you or your property to get the price down.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  10 місяців тому

      This happens a lot, which is why it’s so important to find the good ones.

  • @linkwinmathego5109
    @linkwinmathego5109 11 місяців тому +1

    It reminded me of my sales days. Most customers dont recognize the honest ones.

  • @charliereed717
    @charliereed717 2 роки тому +40

    Thing is, any agent you would have instructed would have had the same buyers and the same offers. It comes down to fee, experience or just downright preference. To sum up the video You picked Amy because you felt like you had a better connection with her. Anyone would have got you the same money.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  2 роки тому +27

      Absolutely not true. Every agent has different buyers registered. One of the agents recommended listing it at a much higher price, which would have meant 3 of the offering buyers would not have enquired, which means the actual buyer would not have had to offer so high to secure it. Not all agents respond to enquiries with the same speed, especially busy agents with too many listings (that they aren't selling). Your view seems to be "all agents are the same" which is the mistake so many home sellers make, leading them to undersell their homes. Agents manage their buyers differently (some don't even answer the phone!) and that's just the first step. Also, agents all have different approaches to managing an agreed sale through to completion, which also affects the end result. Some deals fall through, some don't. Do you think that's the same regardless of agent?

    • @charliereed717
      @charliereed717 2 роки тому +9

      @@MovingHomewithCharlie to say every agent has different buyers registered is somewhat true however I’m more talking about buyers looking on portals. Hot buyers sit on Rightmove and Zoopla and if the house they want comes up in the area they are looking then they will enquire about it. I think you can make a judgement on whether an agent is proactive or not by meeting them and again it’s about rapport and connection so my opinion is not all agents are the same but more you can’t win them all, some people prefer other people 🤷🏻‍♂️

    • @minno234
      @minno234 2 роки тому +7

      @@charliereed717 In my - long (I'm ancient) experience it's far from 'somewhat true'. I have both bought and sold off-market all my life - no portals (and no advertising before they existed). Many - most? - of the very best properties never see a portal. I have always paid full whack to the agent who could demonstrate the biggest 'little black book' in whatever market I was selling to.

    • @scottstewart6196
      @scottstewart6196 Рік тому +6

      Agent of ten years here .....these pair haven’t got a clue it’s comical

    • @donaldtucker4914
      @donaldtucker4914 Рік тому +3

      In a strong sellers market I'd pretty much agree. Some agents are better than others at monitoring and progressing the chain. Secret of selling is good presentation, effective advertising (much easier now with Zoopla, Rightmove etc,) making the property accessible for viewings and getting an agent who is accessible and responsive to potential buyers. Its difficult to undersell a property when the market is strong unless you're plain wreckless. Generally money finds its way to houses, you just have to make sure you're not putting barriers in the way. Never agree to take it off the market at offer stage, don't refuse viewings from potential buyers just because they haven't yet sold, make sure you fully investigate the chain before accepting an offer and appoint a solicitor to prep the contract before going to market.

  • @ianmcmanus3078
    @ianmcmanus3078 15 днів тому

    Just a "moral" question, would it have been OK for Amy to go back to the cash buyer and ask if they would like to pay 300,000 pounds or more? After all, if they had already offered 285,000 pounds, another 15K or 16K isn't too bad a stretch if they loved the property?

  • @minno234
    @minno234 2 роки тому +7

    Intriguing video and very brave of Sam. But I am surprised that no-one - neither Sam nor Amy mentioned Amy's amazing Google reviews. The comments - by 51 of her clients over the last six months - are all 5* and glowing. Right at the end Charlie says 'the problem is it is very difficult to find out which is the best.'
    Looking at Google reviews of Taunton agents there are only three other agents that score a 'perfect 5' and none with the volume that Amy has achieved in the short timescale that she has been in business. She stands head and shoulders above her competitors. It's just a pity that Ewemove hasn't adopted a Google-focussed strategy on their/her website (the three Trustpilot reviews currently showing on her site relate to London, Southampton and Trowbridge, none of which are remotely relevant for Sam).

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  2 роки тому +4

      And yet she’s number 18 in the list of agents with Google reviews, and isn’t named. If you are looking for her (and know she works under the ewemove brand) then you’d find her. Otherwise there’s a very low chance. I actually feel (and I said this to her) that she’d be more successful working under her own brand.

    • @minno234
      @minno234 2 роки тому +1

      @@MovingHomewithCharlie Yes, you're quite right. The issue is complex (SEO) but she'd do far better in search if Google could find reviews on her site (Google will never disclose the actual numbers but wiser people than me reckon that's worth about 15% of a business's SEO score). What is certain is that hosting Trustpilot reviews - that don't relate to her business - on her site is not helping (and may even count against her - Google hates irrelevant or misleading information on websites).
      She should - assuming she stays with Ewemove - lobby Ewemove management to refocus their review strategy to Google - hosting her own, not Trustpilo's, reviews on her website. Then get as many of them as possible on to Google.

  • @godswilluche2956
    @godswilluche2956 22 дні тому

    Am not suprise at all. The way at which properties are exceeding their asking prices and before you know it... 💥 SSTC. I have had some properties I was interested in, but before it got to my turn to view it, they called to cancel the appointment because the seller has accepted an offer 😅. I don't understand anymore.

  • @londonman8688
    @londonman8688 14 днів тому

    it would have been even more interesting to have included the fees structure not just max price

  • @nicholaspostlethwaite9554
    @nicholaspostlethwaite9554 11 місяців тому +2

    Just one thing, it is all, exploiting the buyer, and ramping prices upwards, the main problem in life. Perhaps it all needs reversing. Estate agents working for the buyers. The good ones get you the house for the lowest price.

  • @harrydance1969
    @harrydance1969 11 місяців тому

    Er, if she had chosen any one of the 11 local agents, the buyer throwing around £300k would in all likelihood have offered it all the same? I’m really not sure how the contrived conclusions prove anything much? Sure some agents are better than others (we know this) but in a (then) sellers market the high value achieved bares little correlation to one agent being a bit more “human” and chatty?

  • @JohnSmith-gy8rc
    @JohnSmith-gy8rc Рік тому +4

    Ive had agent refuse to forward offers. A lot of scumbags out there.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +3

      That's against regulations. You should take that agent to the Ombudsman. If you have evidence of that, and the agent doesn't have a valid explanation for refusing to forward your offer, they'll get into trouble

    • @JohnSmith-gy8rc
      @JohnSmith-gy8rc Рік тому +1

      @@MovingHomewithCharlie It was a long time ago and I knew it was illegal at the time, but hard to prove in those days; he simply said he was not going to forward the offer. I believe it was because I am a visible minority. Like I said, a lot of scumbags out there. I'm sure it still happens - now they probably simply tell people their offer was declined.

    • @michaelhall2138
      @michaelhall2138 10 місяців тому

      @@JohnSmith-gy8rc
      Simply put the offer through the door of the house you want. The Agent foolishly told the truth to you.

  • @Cranstal
    @Cranstal Рік тому +3

    The house is right next to a river, and best avoided. If there is a flood it would be very difficult and expensive to get insurance again.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +2

      It’s a canal I believe, not a river, hence not as vulnerable to flooding

  • @the.blue.raven7777
    @the.blue.raven7777 10 місяців тому

    Why is it mandatory in uk to have an agent ?

  • @michaelhall2138
    @michaelhall2138 10 місяців тому

    I don't get this. What does an agent do but relay offers? That large offer could have come through any agent. Why is Amy, the agent, being called the best for a happy coincidence?
    Also Sole Agents charge a higher percentage. No mention of relative Agents fees at all.
    Amy was advertising on " social media "? What? The reason you use a larger, well known agency is because they put it on Rightmove and Zoopla.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  10 місяців тому

      Amy is on RM and Zoopla too. The point you’re missing is she managers her buyers more skilfully than other agents to procure a price significantly higher than any of the others expected.

  • @teddyboysmith2
    @teddyboysmith2 8 місяців тому

    Its okay in principle "overpaying" but if the mortgage company downvalues it then its a waste of time

  • @joline2730
    @joline2730 16 днів тому +5

    Cash offers usually don't need a survey ❓️ That's absolute crap !! A person with money and a person with a mortgage should BOTH remember "Buyer Beware" and not buy a pig in a poke . . . I personally would be more inquisitive when spending my hard earned cash 😮

    • @lulabellegnostic8402
      @lulabellegnostic8402 13 днів тому

      Completely agree. Been a cash buyer for the past 3 purchases. I ALWAYS get a full structural survey with valuation. It has saved me at least £10K on each purchase.

    • @joline2730
      @joline2730 13 днів тому

      @@lulabellegnostic8402 I don't usually get a structural, especially if it's a terrace ... it's not likely to fall down if it has a property either side holding it up ‼️ But yes, if you are spending big bucks, and a semi-d, then it's prob a good idea ... I only buy at the very lowest rung of the ladder 😐

  • @knowbs2122
    @knowbs2122 15 днів тому

    Truth is , none of them are worth the money . They aint working for you , they work for themselves

  • @martinmac844
    @martinmac844 9 днів тому

    as much as this is good information, how much does bestagent charge , and remember by using his service is he getting the the best agent for you , and the reason why i say this is trust he could go and get another commission from the agent he has told you to use and you would be none the wiser.

  • @KamaluddinPanhwar
    @KamaluddinPanhwar Рік тому +2

    nice video but Sam is seller and Ammy did great job But she would bad choice for people who want to buy cheap may be at 245k.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +4

      Buyers don’t choose an agent. They just have to deal with the agent that listed the property

  • @smile3884
    @smile3884 13 днів тому

    Any agent would have got you the same price they are all on commission why would they sell for less

  • @londonman8688
    @londonman8688 14 днів тому

    why not call the bluff of the agent and get the 285 buyer around ?

  • @mattball8995
    @mattball8995 13 днів тому

    it's only worth what someone is willing to pay for it.. any figure is right if you have the right buyer.

  • @John-ks6si
    @John-ks6si 7 місяців тому +1

    Ouch to the buyers finding out through UA-cam that they overpaid by £15k 😬 But they got the house they wanted 😁

  • @ianbath4776
    @ianbath4776 15 днів тому

    Looks like house prices are falling?

  • @Paul-nr6ws
    @Paul-nr6ws 13 днів тому +2

    All this shows, is women trust women in business rather than men. One day women will wake up, hopefully.

  • @mssdn8976
    @mssdn8976 16 днів тому +1

    No need for the doorbell sounds, please. My dog was going crazy

  • @connormcleod9595
    @connormcleod9595 Рік тому +1

    If I had a house I would use Amy too 😆

  • @colinm7374
    @colinm7374 2 роки тому +1

    Excellent video, shame about the audio. Sound levels/quality all over the place on this one Charlie, a shame as the content was valuable.

  • @brendanoneil3489
    @brendanoneil3489 7 місяців тому

    The buyer valued the house who would have likely have seen the listing online whoever the agent

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  7 місяців тому +1

      Incorrect assumption. A mistake made by so many people who think they understand how it works but don’t.

    • @brendanoneil3489
      @brendanoneil3489 7 місяців тому

      What exactly did the agent chosen have over the others in terms of sale visibility?Won't the serious buyers be registered with all the local agents?
      At the peak of the market early last year most houses were selling fast and at over asking prices, no skill required. Most of the agents under-valued it, and/or lucky to find a top bidder that really wanted it and was prepared to dig deep .
      She got lucky with the timing and having several buyers, rather than purely the choice imo. @@MovingHomewithCharlie

  • @stevep9221
    @stevep9221 Рік тому +2

    Poor poor lady. She has no bought a more expensive house and has a mortgage that will cripple her in a few years when the fix ends. I bought in in 91 for £30,000 and put down a £7,500 deposit. I had to sell in 1997 for £22,500. That was a paper loss of around 29% £8,500 and a cash loss of £7,500. If you think it is not going to be a lot worst than that this time then good luck to you.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +4

      That was bad luck. No she didn’t buy a new house, she moved in with her partner so no new mortgage

  • @andymaidment111
    @andymaidment111 22 дні тому

    Yoohoo 2024 here. Wonder how the buyer of this house is feeling now?

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  22 дні тому +1

      If they took out a long term fix and aren’t planning to move they will be fine. But if they took a 2 year fix and/or they need to move now, not good.

  • @stevep9221
    @stevep9221 Рік тому +2

    God, I hope she was not suckered into this. No doubt, the same estate agent inflated the price of the house she bought. They use the government House Price Index as a guide (a con as percentage of sales they use to produce it is not released) to inflate the price of the house you are buying as well. If prices drop by 30% you will be in real trouble. Also your £1000 mortgage will be £2000 in 18 months time.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +3

      She sold at the top, and didn't buy, because she saw prices coming down.

  • @kellywalker4494
    @kellywalker4494 13 днів тому

    Estate agents that lie, who would have thought it. I actually do think all agents are the same, all conmen. Do you need to pick an agent? Cant you just ask them all to take it on and first past the post wins.

  • @darrenelkins5923
    @darrenelkins5923 7 місяців тому

    My wife and i watched this in October 2022 and finally in September 23, we have managed to get the house squared away to sell.
    Following this video, we interviewed several agents. Last but not least, we managed to speak to our local ewemove agent. He definately came across as the best of the bunch. So we have been going through the process of instructing him. (did get a bit sticky as - following your advice elsewhere - we asked if he req to be 'sole agent,' he said no. However the paperwork requests sole agent, and he confirmed that 'its best if they are.' SO, we are stil happy with him, bit a bit miffed at being spun conflicting information.
    My question is regarding their conveyancing package.
    They have said that we need to receive a call from Assured Sale & Progression Ltd for anti money laundering checks. ASAP will ask if we would like them to appoint conveyancing solicitors. Elsewhere you have suggested that agent suggested conveyancing isnt often the best option.
    What do you think of Assured Sale & Progression Ltd, and their offer of conveyancing package?
    Thanks

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  7 місяців тому

      Not aware of them. You need to ask if it’s because they believe they’re genuinely the best choice for the job (most reliable) or if it’s because it’s the firm Ewemove requires their franchisees to use. If in doubt trust your instincts!

  • @mountainsandmagic645
    @mountainsandmagic645 7 місяців тому

    A house is worth 1 house .

  • @fortuner123
    @fortuner123 2 дні тому

    Rather a tame video. Very little information on contracts, fees and administration

  • @kiranbarrow4648
    @kiranbarrow4648 Рік тому

    When market on up not such an issue but if falling market agent skills more crucial

  • @FHIPrincePeter
    @FHIPrincePeter 7 днів тому

    I am not seeing much integrity of the Seller here.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  7 днів тому +1

      What would expect them to do, other than allow the market to find its own level for the property?

  • @panayiotispanayides2141
    @panayiotispanayides2141 6 місяців тому

    This video is irrelevant today. She sold when the market was at its highest, try it today see what happens. She discarded there agents that were telling here 275k - 300k thinking they haven't a clue, but just goes to show. She got lucky! I have sold property the same day I took it on, it happens. Its not always about the agent. But good luck to her.

  • @InvestgoldUK
    @InvestgoldUK 17 днів тому +4

    Good agents make a huge difference, last time I sold my house in the UK, I got differences in valuation of 50 grand and after moving to denmark, I actually got a 100 grand difference in valuation. The other thing I learnt here was - never, ever let your wife view a house on her own and put the offer in using your money. The bid was clearly based on her emotions.

  • @simongb7897
    @simongb7897 9 днів тому

    Lets be straight, Estate agents are liars, and dodgy.
    I met a friend outside a pizza place not seen him since school, 20 some years, did nothing at school, but had a nice Porche etc, secound time I met him after a few drinks he told me short story, he loves valuing the homes of older people that have lived there for a while because they are not so on the ball and not sure of true values, he under values it, then if he gets given the home to sell, doesnt even advertise it just sells on to a property developer, its an easy sale and on condition that once developed he then gets to put back on the books 2nd time round.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  9 днів тому

      This happens but it’s important to point out that it’s not all agents. Only people who are comfortable defrauding the elderly.

  • @ginamichell5189
    @ginamichell5189 9 місяців тому

    👏👏👏👏💚💚💚💚

  • @MrVinceChannel
    @MrVinceChannel Рік тому

    Why not take that one off viewing again? No contract to lock her in and could still potentially sell for 300 if the buyer really likes it.

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  Рік тому +1

      It was a ruse to get her instruction. It wasn't an honest one either. Underhand temptation tactics like that are a warning sign to avoid an agent not afraid to trick people.

  • @martincardoso2494
    @martincardoso2494 5 днів тому +1

    Despite selling the house way over the price she wanted, the agent still had a placard saying “ under offer” 😂 scam artists are in full swing … no wonder the housing market is so broken !

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  5 днів тому +1

      Under offer is standard wording for an agreed sale until contracts have exchanged

  • @knowbs2122
    @knowbs2122 15 днів тому

    I hope he got a pre nup ,or he might kiss , HIS , house goodbye

    • @hearmenow909
      @hearmenow909 7 днів тому

      They were starting a family, and you don't know their financial arrangements.

  • @pureblood1978x
    @pureblood1978x 13 днів тому

    Sam is a time waster. Just list the house online and stop wasting people's time. Met customers like this when I was a double glazing salesman. They're called "mullits".
    We'll mull it over and let you know. Never going to buy anything. Time wasters.

  • @lennyjohn9495
    @lennyjohn9495 2 роки тому

    Bit cringe at times from Charlie.I hope agents were advised they were secretly being filmed. In the modern world of house buying it’s not right to say Agents have different buyers registered. Serious buyers watch the portals like a hawk and ones that don’t are registered either every agent!

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  2 роки тому +1

      Hi Lenny, are you saying you think that ALL buyers are registered with ALL agents? Not so I'm afraid, very far from it! What's your background in this area?

  • @scottcameron9267
    @scottcameron9267 17 днів тому +1

    What a pointless exercise, wouldn't matter who sold it it's about how much someone wants to pay for the house end of

  • @jastat
    @jastat 10 днів тому

    Just go with the agent who charges the lowest fees, these people had no value

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  10 днів тому +1

      That’s an expensive mistake that results in people failing to sell or selling for below market value. It shows a complete lack of understanding of what’s involved. Want proof? Look at how many unsold homes there are on Rightmove.

  • @everythingisupsidedown9593
    @everythingisupsidedown9593 15 днів тому

    Females ...

  • @alanreynolds5631
    @alanreynolds5631 8 днів тому

    Nothing has been mentioned that the Home Report has firstly to be done. The Home Report will always provide a guided valuation of what the house is worth based on previous sales of similar properties etc.
    The house sale price should then be based on what your personal finances are if you are planning to move to a larger home that costs more, legal expenses etc.
    I have move 5 times and have always based my house sale price 10/15% above the home report valuation.
    The only time I have decided not to move was in 2008 when the property market crashed. I had my house for sale £220,000 approximately 2 weeks before the 2008 crash and had my house revalued that dropped to £180,000.
    %

    • @MovingHomewithCharlie
      @MovingHomewithCharlie  8 днів тому

      This applies only in Scotland

    • @alanreynolds5631
      @alanreynolds5631 8 днів тому

      ​@@MovingHomewithCharlie I reside in Scotland and am surprised that the rest of the UK would be different.

  • @db1019
    @db1019 12 днів тому

    Whilst this video is an interesting watch, it does not clearly show why Amy was chosen. What tangible things did she do or say that made her the agent of choice?

  • @josephmcdonnell8987
    @josephmcdonnell8987 14 днів тому

    Small fry deals.