If you have this issue with this valve DO EVERYTHING AS SHE INSTRUCTS YOU TO DO! Had this problem saturday morning, followed her instructions and the computer board was bad. On a whim had my wife call our HVAC company. Told tech everything I'd done. He confirmed that "yes, the pilot won't stay lit and the valve isn't showing any code". He said, " you could probably change the computer board for around $200 or we can install a new 50 gallon commercial water heater for $1900 sunday morning." Waited til monday morning, bought new valve,pulled board and installed in existing valve. saving $1700 was definitely worth stinking for 3 days.
Andy, thank you for taking the time to write your comment so that others understand just how much money they too can save by repairing their water heaters themselves. That you were able to repair your water heater and save $1700 brings me immense joy. Enjoy the hot water and job well done, Andy. Merry Christmas to you and your loved ones.
How is it that appliance problems seems to always happen on a weekend or around 7-8:00 pm? My 20 year old water heater quit Sunday, December 26th. I bought a new one and installed it myself that day. Consequently, it’s a Rheem with a Honeywell controller. I’m thrilled that I stumbled across this video as it is so informative and to the point with specifically explained step by step instructions! I don’t currently have any issues with the water heater but I saved the video to my Home Repair playlist just in case. Thank you for a great video and some great testimonials provide the proof that even I could accomplish this repair.
That HVAC company saw you coming. A new gas valve is a C note and a whole burner assembly, pilot generator and all the wiring and sensors of a hundred bucks. At no time, for any reason whatsoever, in my 40 years of repairing water heaters, have I, or anyone I've worked with, EVER pulled out a computer board and replaced it. Glad it worked out for you.
ussreeves, please forgive the tardiness of my reply. Thank you so very much for your thoughtful and kind words. I'm glad you find my video useful to you, and I hope it helps you if you ever need it.
This is a six Stars video, better than five stars.. Short videos offers a quick fix. Your longer video gave me a total Solution, one time and done. Thank you for being patient, thorough and a 125 percent complete teacher and instructor.
I have watched a number of tutorial videos over the years and this was one of the most detailed one I have ever watched. I am an impatient person and had a fairly good knowledge of the basics related to this project so I kept saying ok I got it, Now on the other hand for someone that is just learning this technician explained so basic and complete there should have been no questions by the student. Great Job *****
This lady is a very VERY GREAT teacher . I would recommend her video TO EVERYONE !!! SHE GOES INTO Very GREAT DETAIL . SO IF YOU CANT FIX IT WITH HER HELP then you just can't fix it at all !!!!
Ok. I’ve heard a lot of people explaining how to do everything under the sun. I’d like to say you WIN! You are the best I’ve ever heard. You speak so clearly and slowly and are very detailed. Great job!
The same process applies for troubleshooting a gas fireplace. My Thermopyle failed and a repair company wanted $600 just to come out and troubleshoot the problem. Thank God for youtube, Amazon and the nice people willing to share their knowledge.
@frugaldiy1 Thank you for this very informative video! My pilot light is on but the burner only stays on for a second or 2. Probably the dang control board
I followed this on my Rheem water heater after a supply line burst and the pilot went out. I fixed the supply line and couldn't get the unit relit. It's only 3 years old. It was definitely the logic board. Thanks for the tip! You saved us hundreds! We're up and running again!
What a refreshingly thorough troubleshooting video! I was led on a wild goose chase by some professional plumber videos, but this one exactly diagnosed and SOLVED my problem, and saved me from the hassle of draining the heater and taking it apart. I noticed, after receiving the "new" board I bought on ebay for $45, that my old board was missing the ground pin seat. I found it sitting under the water heater, and am wondering if it lost contact before I took it off and was the cause of the failure. If this ever happens again, I will first try re-soldering the seat to the old board to see if that fixes it. Meanwhile, my kids will be enjoying some hot showers. Thank you!
@Teach Them Piano, I found the same thing, the ground pin contact was broken off and sitting on the drain pan under the water heater. I soldered mine back on and it is now back in normal operation. I believe the original solder failed causing the pilot light to go out.
Extraordinarily explicit and clear! I have just watched over 40 water heater videos and have to echo the comments of praise below...this by far is the MOST exhaustive, methodical step-by-step of any other. Thank you.
Thank you, Michael, for your kind words and for taking the time to convey them. It means a lot to me--truly. You're certainly welcome, from the bottom of my DIY heart. ;)
You saved me from buying a new hot water heater!!! your instructions were so perfectly worded and visually it was easy for me to find my thermopile was bad and just replace the pilot assembly...THANK YOU SO MUCH 😊🎉
This is an amazing video. I have been without hot water for two days. I have torn my water heater down a million times and watched a million videos that told me everything but what I needed to know. I think you just saved me a ton of money lol. Thank you so very much!
William, thank you! I am touched by your kind words and am just thrilled I could help you in some small way. Enjoy the hot water! Merry Christmas to you and your loved ones.
This video saved me 2 grand. Easy. They wanted to sell me a new water heater plus labor. All I did was change the thermopile and Im back up an running. Thank you, God Bless
Excellent video. It helped me troubleshoot my water heater to a bad thermopile. I paid about $35 and swapped out the old pilot and thermopile assy and the burner fired up right away. Your video was well made and very descriptive. Good job. It saved me about $2200 that a plumber wanted to charge me.
I just wanted to say thank you. Your video was the only one I found that went through every step that I needed. If this video didn't have the answer I would have been calling a HVAC company. The part that helped me was you mentioned that if there isn't enough gas going through the tube for the pilot light then there could be something stuck in there. I had some canned air and that did the trick. Also you telling us it will take time for the thermopile to get up the correct voltage helped as I thought mine wasn't working as it was taking forever. Like Andy Bayak said, do everything instructed as this will pinpoint the problem and save you money. You do not know how happy I am.
You're welcome, Derek. Canned air--BRILLIANT! I bet your pretty darn happy. :) Thank you for your thoughtful comment. I appreciate that you took the time to write it, truly. It makes me so happy when I read success stories, like yours. Job well done and enjoy the hot water!
I have spent hours and hours trying to find troubleshooting information for my State water heater. Your video is so amazing and I am sending it to all my children and anyone else I can think of. Last September I spent $170 for 15 minutes of service to a couple of (young) plumbers who told me that there were no error codes, and the pilot light works just fine - lights up fine and this was information that I already knew. My husband and I were told that gusts of wind coming down the exhaust pipe (if that's what you call it) were putting out the flame. No troubleshooting was done at all. The problem continued. So periodically, I climb up into the attic and relight the water heater. It has been staying lit for a couple months at a time but now is going out weekly. My husband is getting antsy and does not trust my DIY skills. I may have to call out a plumber, but thanks to you I know more about water heaters and hope I can find a troubleshooting plumber.
Hey Terri. Yes, wind coming down the flue/exhaust pipe can cause the flame to extinguish. But, that's rarely the case re the issue you're having. Some plumbers, who are not ethical, don't want to troubleshoot the issue; they want to replace stuff that doesn't need replacing and charge you a boatload of money. Hence, that why I fix stuff myself. I learn as I go, and you can too. Please tell your husband that Frugal DIY (me) is asking that he PLEASE stand down and let you give a go at fixing the issue. I know that you can, and I have no doubt about that. Girl, get yourself a multimeter, just like mine (Harbor Freight $6.99) and troubleshoot the issue. I'm in my 60s, and have to crawl up in the attic tomorrow to replace the belt on my whole house fan, and I'm happy to do that so I can fix it myself and save boatloads of money. You've got this and can fix the water heater all by yourself. My guess is the thermopile is weak and giving way (here's the link to my video re how to change a thermopile: ua-cam.com/video/httzdihCxvM/v-deo.html) or, most likely, it's the control board faulty. Get to fixin' now--ya hear?
Thank you Frugal DIY! This video helped me troubleshoot and repair my water heater. I followed each step and determined the circuit card was bad. I found a new one at my local Ace Hardware for about $200. It came in the gas control valve assembly like you said. Following your video I was able to replace the bad card in my water heater on Saturday morning in time for hot water by lunchtime. The front plastic cover on the one I purchased was labeled "Resideo" instead of "Honeywell" and the part number on the side was WV8840B1110 while my original was WV8840C1605, but the card inside looked identical and after I installed it my water heater started working again. The only difference I notice is the status light signaling that is it working blinks white instead of blue. Thank you so much for saving me money by equipping me to fix it myself.
You're welcome, John! I'm just thrilled that my video helped you fix the water heater yourself and save a bunch of money. Also, thank you for posting the info of the Resideo and the model number because it will help others. Enjoy the hot water you definitely deserve!
I usually don't watch videos this long, however, this women is covering a perplexing topic about how to troubleshoot and fix problems that occasionally come up with a water heater, and doing a vary thorough job of it, and I for one appreciate that.
Thank you so much, Matthew, for your thoughtful comment. It means a lot to me someone takes the time to write such a nice comment. I appreciate that and you, too. ;)
I stumbled across your video after my brand new water heater stopped working. I followed your tutorial and discovered that the thermopile was only producing 151 mV. $37 later from amazon its fixed. Thankyou so much. Your video is spot on in clarity and instruction.
This was fantastic! You are excellent at this. Such a straightforward, thorough, clear, structured, practical explanation. The suggestion to use an air hose to clear the pilot tube/ orifice worked for me. Great suggestion. *REALLY* appreciate your time, effort, and knowledge! Thank you!
ncooty, I appreciate so very much that you took the time to leave me such a nice comment. It means a lot to me. People like you make slaving over editing videos well worth it. ;) I'm thrilled the video helped you. Enjoy the hot water!
Home, Condo, Appartment maintenance man here. Your video has educated me very well. I'm about to tackle a water heater job tomorrow and this video has me well prepared. Thanks !
Your presentation was amazing. With a steady camera, this was very thoughtfully worded, spoken with the right amount of repetition, hints and tricks. You are very knowledgeable, but also know how to teach. You voice was very calming, reassuring everyone that they can do this too. What a pleasure to view and learn from. Imagine, at this writing, 7600 thumbs up and zero thumbs down. Thank you!
WOW, what a thoughtful and nice comment. I appreciate that you took the time and effort to write it. Your words mean a lot to me--truly. Thank you, and you;re certainly welcome. It was my pleasure. ;)
You just saved me thousands of dollars. Ordered the control board on Amazon ($70). Shipped to my house UPS from Nevada. Arrived in 2 business days. Just installed it in my Honeywell and Bam!! Water heater fixed!! Love the video. Thank you a ton!
Thank you so much for such a high -quality detailed explanation. My wife already wanted to order a new water heater, but it turned out that it was only necessary to clean the thermopile.
Just finished listening to this great UA-cam video after having a no LED at all problem along with an unsustainable pilot light issue with my John Wood tank here in Canada. Incredible and detailed diagnosis procedures, and this lady should be a lead instructor for educating repair technicians at trade schools all across North America. Truly a natural born educator with fantastic and detailed communication skills. 😊
WOW, what a nice thing to say . I truly appreciate that you took the time to leave me such a thoughtful and nice comment. Warms my DIY heart. ;) Take good car of yourself and happy DIYing!
I just wanted to say this and I hope i don't offend you. Im an old fashioned kinda guy. Usually When I hear a woman's voice on these videos I head to the next One. You have done a fantastic job on this video. You havnt just helped me with my valve problem but you may have changed my shortsided way of looking at ladies helping out in what has traditionally been A man's roll in my life. Thankyou. Have a blessed day.
Leon, I take no offense whatsoever, truly. Oddly, I'm flattered and just happy my video helped you fix your water heater. Thank you for your compliment and taking the time to write it. Enjoy the hot water!
I know this video is two years old, but it is so good. It just helped me troubleshoot why my water heater was dead. It was the pilot pipes. I've found the exact same vent cleaner shown here, and it worked! saved me probably hundreds in plumber and parts bills. Thank you so much. And world-class instructor!
I love that you saved money fixing it yourself. Quite a feeling, isn't it? I want you to know that I deeply appreciate your kind words. They truly mean a lot to me. ;)
The pilot side of the gas valve ended up being bad on mine. I was going to get a new water heater, but I figured at this point, why not go ahead and look inside the gas valve. It took a special Torx security bit to open it (I already happened to have one). A tiny hairs width wire had become un-soldered on the pilot valve solenoid. After cleaning off a little insulation from the wire I managed to get it re-soldered and re-assembled (it was touch and go). Now it was clicking with the 9 volt battery test just like in the video. With no gas leak smell, I went ahead and tried lighting the water heater. It works great! Thank you Frugal DIY for the best instructional video I have ever seen!
Likely the best video on the net to troubleshoot this issue. I would add one technique to shorten the troubleshooting procedure. When checking the thermal switch, simply pull one wire, set your DVM to the ohms position, and check continuity of the switch. It either works, or doesn't (.5 ohms or less should display). If it doesn't, push the reset plunger. One note about this component check- if that plunger needs a reset, there is a reason for it being tripped. Anyway, I am a trained electronics technician, and I found her instructions to be complete. My water heater quit working, and I removed the burner plate underneath and cleaned it up. The flame sensor can develop crud on it changing it's heat sensitivity, which will cause you grief in getting that burner to stay lit. So clean it up first before you try a control board. Pay attention to the three spade connectors that the gas solenoids mate with when reinstalling the control card; if they are a little too open, squeeze them with your fingers to tighten them up with the pin to receptacle connections. Thanks Frugal DIY Lady! Great job explaining this fix.
I would consider this instruction video as the best one on UA-cam, thank you very much, very thorough & you covered almost all aspects in troubleshooting the water heater, very educational!
You're welcome, Gregory, and a sincere "thank you" for leaving such a thoughtful and nice comment. It means a lot to me, and I'm glad my video helped you. Happy Thanksgiving!
I'm pretty knowledgable about this sort of thing. I was ready to criticize this video, but honestly, I can't. Your troubleshooting was exactly spot-on and logical and your repair was exactly the right thing to do. I might add, if the heater is under warranty, call the manufacturer. I have known of them sending out en entirely new valve that can be spun in.
What a lovely comment, Ian. Thank you from the bottom of my DIY heart. I mean that. And, thank you for adding the helpful information; it's quite helpful to folks.
This is an amazing video! Covered each and every way to troubleshoot the water heater and the gas valve. Took me a month to find this video but it was well worth the cold showers as I saved $2900+ dollars for what literally was a $30 computer board on eBay. The HVAC company I called initially wanted to just replace the entire water heater system. Very glad I came across this video!
Gosh, that's great to hear that you saved so much money AND that you fixed the water heater yourself, zinja12. Job well done! Thank you for your thoughtful comment and that you took the time to write it. Enjoy the hot water!
Currently renting a room in a house, tried to jump into the shower and had to jump back out very quickly -- went to look at the water heater and read up on this electronic valve controller because I'd never seen one before. After reading the labels, hopped on UA-cam to learn more and found this video. Thankfully I didn't have to deal with any bad boards, the water temp must've just been set too high or something faulted somewhere and locked the valve up. Maybe just bought myself a few more days on this board, or maybe it'll just keep working for a while, but thank you so much for explaining all of this. Eventually got the pilot lit and the board powered back up! Landlord is also very grateful :P
Great instructional video and really appreciate the description of each part and how to isolate test each one. I followed your diagnostic steps and isolated the problem to the control board as well. I found the pin contact for the gas valve ground pin hole of the control board had come loose and fallen off. I was able to solder it back on and returned the water heater to normal operation. Two hours of diagnostics and repair on a Sunday evening made it so the family can have hot showers on a Monday morning before school and work. Not to mention the $$$ saved, I was about ready to go buy a new water heater. I'll be following your channel, Thanks.
You're welcome, Jeremy. It's great to hear you fixed your water heater and saved some money. Job well done! I'm sure your family truly appreciates your determination and hard work. Another success story! Enjoy the well-deserved hot water!
Can not thank you enough, I had exactly the same problem with my water heater and I ended up replacing the controller board, this video is the best one that really explain in very technical and profossional way how to troubeshoot water heater problem. Thank you very much for the time and effort you put on this video.
Wow, what a nice thing to say to me, Adam! You're certainly welcome, and I can't thank you enough for taking the time to write and leave such a wonderful comment. I appreciate it a great deal. Enjoy the well-deserved hot water! ;)
This is the second video of yours that I have watched in which you “saved the day”. I am a single parent so every penny I can save helps! The fact that you are a female makes it even better because you put it on “I’ve never done this before” terms! THANK YOU AGAIN!
Bless your heart, Kerri. It touches my heart, deeply, that I have somehow helped you. That means a lot to me. My mom was a single parent, and her struggles are forever etched in my mind. I have great respect for single parents.
Excellent video. It's long but worth it. After 35 years of plumbing, I'm going to have even my experienced plumbers watch this video. You didn't mention holding the switch on very hot for 10 seconds, then hot for 10 seconds and then pilot for ten seconds to reset the WV control board. But it's better to replace the board since this doesn't always work permanently. Thank you for the great video!!
Jimmy, thank you! What a kind and thoughtful compliment you've given me. I have no words to adequately express my gratitude for your words. I deeply appreciate that you took the time to write your comment. You're words carry great weight given your years of plumbing experience. FYI--I do have a video on the "10-10-10 second fix" to override the 4-flash High Temp Shutdown on the Honeywell gas valve. Thank you for mentioning the fix in this comment.
hey jimmy - question: can you please recommend a 50 gallon water heater brand/model that does NOT have one of these crappy honeywell thermostats on it? im hoping to find one with the old fashioned dial/knob gas control valve, but so far i can only find that in a 75 gallon rheem, which i wanted to get. but it has 1 inch diameter vs the 3/4 pipe outlets on the 50gal - and i was told was the pressure would be bad for my pipes. is that true? i would be grateful for any info you could offer - thanks!
Yo let me tell you. U r the best. Almost replaced the valve entirely. I did your 9v test already had replaced the thermocouple for nothing but that was cheap. Bout the valve from Amazon same one just replaced the cover n board without removing the board since connector was easy to get at. Boom came up. 3 days no hot water awful. My wife so happy. Your the only person that showed how to troubleshoot each component. Dam I’m excited lol. Thanks
You're welcome, Robert. I'm thrilled you were able to fix your water heater and make your wife a happy camper. Thank you for taking the time to leave such a nice comment. Job well done and enjoy the hot water!
Wow! I have watched a ton of videos since my control valve started acting up this past weekend, and by far this is the best in explaining and showing step by step diagnostic procedure and repair. Thank you
What a GREAT instructional video. My heater is starting to act up pilot light going out every week or so. When it first done it I took the burner assembly out and cleaned it, vacuumed vents. That was probably was 3 or 4 months ago but has went out a couple more times. This has given me more ammunition to diagnose my problem, so thank you so much for this very informative video…….
One thing I learned on was the vent under the unit needs to be cleaned every so often cause the pilot flame needs air for it to stay lit. That is most common problem when the pilot flame goes out. However your video is great goes into good detail. Thank you so much 👍👍👍🇺🇸
jumping in here to add my voice to the others raving about this video. i followed all of the detailed instructions and ended up having a shot control board. ordered a new valve from Honeywell (now supplied by an off-shoot Honeywell Home brand called Resideo fwiw) off of Amazon for about $175, it arrived the next morning by 7:30, and i was able to get the control boards swapped out and my pilot-relit in about 5 minutes. thank you so much for this video, you easily saved me a thousand dollars by giving me the tools to diagnose the problem.
I appreciate the way you showed me how to fix this gas valve. You saved me so much time, money and aggravation. This was great timing!! I appreciate it- thank you so much! Keep the videos coming!
Lisa, thank you, sincerely, for your kind words, and you are welcome! it's my absolute pleasure to have helped you. I mean that. It brings me joy to pass on what I've learned to others so they can fix their stuff, too. I hope you had fun on the project. I sure did. Happy DIYing!
This is a great video! I just started working for a HVAC company and we service alot of water heaters, im going to share this with my team. Super informative, clear instruction, and easy to follow. Thank you very much
What a well done video! Accurate and easily understood explanations. The care you took to do the job well without damaging anything was impressive. I have seen so many hacks on youtube. Your videos truly stand out!
What a nice and thoughtful comment, claude77573. I deeply appreciate your kind words and that you took the time to write them. I'm also very glad you don't think I'm a hack. :) Happy DIYing!
You just saved me a minimum $700. I swapped out the gas-valve cover with circuit board after testing both vales per instructions. Now in new condition. Great to have my hot water back. Thanks & best wishes
Thank you for the very comprehensive explanation. It helped me clear some doubts and get to the root cause of a problem with two water heaters. Even though the video mentions that it is very rare that the control valves (solenoids) fail, I found faulty solenoids in two different heaters of the same age. One had a bad pilot solenoid and the other one the problem was on the main burner solenoid. I managed to combine the two good solenoids in one control valve body and later fixed the other two solenoids (soldering the cables that were with bad contact). In the end, I could fix both water heaters without spending a penny. My doubt was if I could test the solenoids with a battery, as they work with millivolts from the thermopile and it was cleared out by this video that uses a 9V battery to test the solenoids. I noticed that some solenoids are set by even a 1.5V Csize battery while others are only set with the 9V battery, but both work well with the millivolts from the Thermopile.
You're welcome, Valerique. And, thank you for explaining your particular situation, problem(s) and fix so that we can all learn from you. Enjoy the hot water and happy DIYing!
My husband is very impressed with your video!! I am also impressed and he said your video helped him fix the water heater. He says "don't know what she did in her life but she knows about electronics. " :)
Aah, what a nice thing to say to me. Thank you for the kind words. I only know about electronics because I'm nearing 60 years old and DIY a lot. I'm thrilled to hear you have hot water again. Happy DIYing!
wow, how fantastic is this!? As others already wrote, these units are programed to go kaputt on a weekend. I spent a whole day following all kinds of videos and then came to this beautiful post. Based on this step-by-step process I conclude it is the board on mine as well. Now for the hunt to find one. Initially thought it was the thermopile. In my case the pilot is working, and the valves do the click when I test with the battery. Thank you so much for this wonderful set of instructions.
Thank you very much for your kind words, Hilmar. They mean a lot to me. I'm sorry to hear that your control board failed, but not a bit surprised. I'm glad you found the problem, though. I'd search the model number of your gas valve (found on the right side of the cover of the gas valve) on eBay and look for just a control board. There are sellers, who are plumbers, on eBay that sell the control boards from working water heaters they pulled. I'd buy one of those from a highly-rated seller. I hope this helps. You'll have hot water soon!
@@frugaldiy1 yep, I found some whole units and one with just the control board. It is in fact the same one you listed in your video. The problem is that it takes three days to get here and my wife does not like that. Maybe I can strike a deal with one of the local companies.... cheers
I understand. A local plumbing supply shop in my neck of the woods will give me free parts off of water heaters plumbers bring them to get rid of. It's a thought.
Thank you so much for taking the time and show us how to fix this. You are truly a great teacher. Your explanations and patience in repeating yourself of important points are greatly appreciated. You really have a gift of how to successfully transfer knowledge. Please keep up the good work.
This is Such a Valuable video!This is well spant covering all the details to test all the components. Thank you for your outstanding speaking ability also! Anybody watching this with a Honeywell controller will save a bunch of money!!!
Thank you, Davil, for your kind and thoughtful words. They mean a lot to me, truly. I'm glad you found the video helpful and do hope it helps folks save their hard-earned money. Happy DIYing!
I just want to agree with numerous other compliments about how great a video this is. I appreciate the fact that you took the time to explain each step in detail, and how it could possibly relate to the overall effort to solve the problem. Other videos often show you what they did after they’ve already done it, but that’s not really ‘teaching’. You clearly showed how to do each step, which was awesome and amazing. Thank you.
The most direct, clear, amazing video!! You saved a single dad from what happens when his two daughters don't have hot water for the 48hrs or more it would take to get parts!!!
Thank you, so much! Saved me hours of troubleshooting and taking out the burner or emptying the tank to replace the entire valve. A new life skill in my tool set!
This video is amazing and so well explained! If I had known about your other video first, I would've just reset the 4x blinking lights and it would have all worked! But at least I know that my system operates well and I can tell what works and what doesn't! You are amazing!
Thank you, Carlos! You've made my day. I'm so impressed that you endeavored to fix the water heater yourself. I love to hear success stories from YT viewers like you. Look how much money you saved doing it yourself. Keep DIYing and you'll save thousands of dollars over the years.
Thank you for sharing this in-depth video. I tested the thermopile, pilot valve, and main burner valve using your advice and deemed them all to be working. I ordered a replacement PCB, replaced it and voila ~ my water heater is working again! Thank you!
I love hearing stories like yours, Jukebox! They warm my DIY heart. And, from the bottom of my DIY heart, you're certainly welcome! Job well done and enjoy the well-deserved hot water--you earned it! Thank you for the lovely comment, too. ;)
LOL! Jukebox, your dear mother should be impressed with you because you bothered to try to fix it yourself (and you did). But, it's that you bothered to try, at all, that is massively impressive! I'm an old lady, so I can say this with certainty--it's not that you succeed, my friend; it's that you try. Carry on, DIYer! ;)
This might be the best how-to video I've seen, and I have seen quite a lot of them. Thorough, accurate and patient explanation. My impatient nature when watching these things kicks in and I get ansty; and sometimes that causes me to skip when I think I already know what's being shown to me, but with your video I stayed the course even when you got a little repetitive; it helped to drill in the information, even the simplest little thing. I was able to get up and go follow your lead without taking notes and coming back to review. so thank you for taking the time to do this!
Frank, thank you. That's one of the nicest comments I've received. Your words mean a lot to me. My goal is to encourage folks to at least try to DIY and to save their hard-earned money. Independence is a good thing! Happy DIYing!
This is a very detailed video. The tech who came out to my house this morning didn’t diagnose the problem but aimed for replacing the whole assembly. I’m gonna try this out. 👍 Thanks.
Thank you for the nice comment, Good ol' Jack Burton, and you're welcome. My money is on you that you can fix the water heater yourself, and your money will stay in your pocket, where it's suppose to be. ;)
Thank you Frugal DIY for the video! You Rock!!! I wished I had found it sooner, as it could've saved me the $125 I spent buying the thermal couple assembly. I followed your instructions to the LETTER, and the culprit turned out to be the circuit board, which I found on the secondary market for $45. Your video was insightful and educational. The sense of accomplishment I got from fixing my water heater was rewarding.
You're welcome, VEEVA66! Bravo on fixing your water heater! Respect! I HIGHLY encourage you, and everyone else, to fix your own stuff so you can keep your hard-earned money and retire early. ;) I just love hearing stories like yours and knowing my video helped you in some small way. Happy DIYing!
Outstanding video. You saved me hundreds of dollars. Your explanation is easy. I went through every step and everything was working fine. Pulled out the control board and a piece fell out. This piece was one of three "pyramid" looking metal domes. These are what make contact with the pins on the gas valve. Ordered a used one on Ebay, but is going to be 7 days to deliver. That's a lot of cold showers. I soldered this "pyramid" to its spot on the control board. Installed the soldered board and it fired right up. Thank you again. Best video on UA-cam for this issue!!!!!
I love hearing that, Chad. It warms my DIY heart. Hats off to you for troubleshooting and fixing your water heater. You saved bunches of money, which means you can retire earlier. ;) Enjoy the hot water!
Jason, you're welcome, and thank you for your thoughtful and kind comment. I DIY almost everyday of my life, and have for many, many year, and, yet, I learn something new every single day. I believe this---if you can learn to brush your teeth, have confidence you can learn almost anything else. Enjoy the hot water and happy DIYing!
I've watched hundreds of youtube videos on many many subjects, and this is definitely one of, if not the best how to video and commentary I've seen. Thank you. Now to try and put it to test..
Thank you for taking the time to make and share this video. The quality of the information and the way that you presented it was perfect. It was one of the best “How to” videos that seen on any platform.
Thank you! You saved me! This was so informative!! My pilot gas valve was out, the little wire was broken, i tried to solder it but it didnt work. I went on Ebay and bought a used relay for $25, popped it in and was back in business. Thanks a million.
That's wonderful to hear, Steve. I love to hear stories like yours. It just warms my DIY heart to hear you were able to repair your water heater and save your hard-earned money. And, that you for taking the time to leave such a nice comment. ;)
This lady has common sense with honestly no games or gimik explained completely clearly kindly the whole procedures. Unfortunately they don't make ladies like her anymore theses days. Bless your family and your hands and Hart lady. God bless you.
Another great UA-cam video by Frugal DIY. After fixed the igniter switch, still had issue. Followed this video, and found the pilot gas valve was mal-function. Replaced the gas valve only, and my water heater came back to life. Thank you Frugal DIY.
Oh you're welcome, Eunsuk. I want you to know I sincerely appreciate that you took the time to write and leave such a thoughtful comment. It means a lot to me. Thank you! Enjoy the hot water!
Thank you! It helped me fix my unit nice and easy like. I could not find the original control value model type (reasonably priced) and swapped it for the newer type. Replaced the circuit board only and it worked like a charm.
That's wonderful news to hear, Radatosk. You tackled the job and fix it all on your own. Outstanding job!! A very Merry Christmas to you and your loved ones.
This video saves another .... our heater stopped working. I couldn't keep flame going ... thought for sure it was thermopile. Tested it isolated and it was fine ... when I tested with the thermal switch I had nothing. Found there is a little black "button" on this switch like a breaker that can trip. Once reset everything started working as it should. Saved me a visit from the plumber. THANK YOU!
This video just saved me money & time. I thought I was gonna have to disassemble everything! Or pay someone to. I watched the way u reheated the water heater by holding the botton down and now I have hot water again!
I agree with the other comments. This is really an outstanding video. She is very thorough safe, and easy to follow in explaining her troubleshooting steps. Step by step she shows how to verify each working part while isolating the faulty part(s) needing cleaned or replaced. I to had a bad control board. So, I purchased a used one on Ebay, installed it and my water heater now works perfect. I learned a lot in the process and saved $. Thank you!
Thank you so much for the amazing video. Tonight, my wife noticed we didn't have hot water. Your video gave me all the information I needed to diagnose and repair mine well enough that I will have hot water in the morning. The instructions and advice are greatly appreciated.
I waded through a lot of bad videos, but this set of troubleshooting instructions solved my problem. It actually cost me $0 in the end. Thank you so very much!!! I wish I could do more than like and subscribe.
Fantastic video! I'm a technical guy by trade, but I watched it from the perspective of someone who isn't technical. You really explained everything clearly and kept it safe as well. This is going to REALLY help as I work my intermittent issue with our Rheem/Honeywell combo. GREAT JOB! Thank you.
Your are by far the best at this than I've seen across youtube. Your attention to detail is fantastic and your troubleshooting processes are very well done. You helped me solve what turned out to be a complex problem that actually was very simple to solve in the end because of your great video. Thank you!!
Jesus this lady knows everything you can imagine about water heaters!!! Very impressive! I’ve installed many many water heaters and I’ve never known these things. Thank you very much for the knowledge.
Thank you for subscribing to my channel. I'm sure some videos will be coming about electrical issues because I have some in this home I purchased. But, if Fall and Winter weather allow, the next project(s) on my plate is replacing all my windows and residing the house.
My pilot solenoid was not working and this procedure allowed me to confidently diagnose. New gas valve and back in business. Thanks for an excellent video.
Great job, William! I hope you're proud of yourself for fixing your water heater. I hope others do the same. You're certainly welcome, and I'm thrilled my video helped you. Enjoy the hot water!
Thank you very much for your thorough explanation! Extremely helpful and with it, was able to start the pilot-been unable to request any service, we have 2 feet of snow on our 1/2 mile driveway-the you tube diy community has bailed me out several times-I’m grateful-awesome vid!👍❄️🌨
Oh, MR B, that is WONDERFUL to hear! Job well done! I'm over-the-moon happy that my video helped you get some hot water. It's so rewarding to hear your story. And, I'm grateful to you for your kind words. Happy New Year and enjoy the hot water!
If you have this issue with this valve DO EVERYTHING AS SHE INSTRUCTS YOU TO DO! Had this problem saturday morning, followed her instructions and the computer board was bad. On a whim had my wife call our HVAC company. Told tech everything I'd done. He confirmed that "yes, the pilot won't stay lit and the valve isn't showing any code". He said, " you could probably change the computer board for around $200 or we can install a new 50 gallon commercial water heater for $1900 sunday morning." Waited til monday morning, bought new valve,pulled board and installed in existing valve. saving $1700 was definitely worth stinking for 3 days.
Andy, thank you for taking the time to write your comment so that others understand just how much money they too can save by repairing their water heaters themselves. That you were able to repair your water heater and save $1700 brings me immense joy. Enjoy the hot water and job well done, Andy. Merry Christmas to you and your loved ones.
Depends how old your water heater was. Maybe it was time for a new one.
How is it that appliance problems seems to always happen on a weekend or around 7-8:00 pm? My 20 year old water heater quit Sunday, December 26th. I bought a new one and installed it myself that day. Consequently, it’s a Rheem with a Honeywell controller. I’m thrilled that I stumbled across this video as it is so informative and to the point with specifically explained step by step instructions! I don’t currently have any issues with the water heater but I saved the video to my Home Repair playlist just in case. Thank you for a great video and some great testimonials provide the proof that even I could accomplish this repair.
That HVAC company saw you coming. A new gas valve is a C note and a whole burner assembly, pilot generator and all the wiring and sensors of a hundred bucks. At no time, for any reason whatsoever, in my 40 years of repairing water heaters, have I, or anyone I've worked with, EVER pulled out a computer board and replaced it. Glad it worked out for you.
ussreeves, please forgive the tardiness of my reply. Thank you so very much for your thoughtful and kind words. I'm glad you find my video useful to you, and I hope it helps you if you ever need it.
This is a six Stars video, better than five stars.. Short videos offers a quick fix. Your longer video gave me a total Solution, one time and done. Thank you for being patient, thorough and a 125 percent complete teacher and instructor.
Thank you so much. Your comment warms my DIY heart. I appreciate that you took the time to write such a thoughtful comment. Enjoy the hot water. ;)
I have watched a number of tutorial videos over the years and this was one of the most detailed one I have ever watched. I am an impatient person and had a fairly good knowledge of the basics related to this project so I kept saying ok I got it, Now on the other hand for someone that is just learning this technician explained so basic and complete there should have been no questions by the student. Great Job *****
Randy, thank you for taking the time to write such a thoughtful and kind comment. Your words mean a great deal to me.
This lady is a very VERY GREAT teacher . I would recommend her video TO EVERYONE !!! SHE GOES INTO Very GREAT DETAIL . SO IF YOU CANT FIX IT WITH HER HELP then you just can't fix it at all !!!!
Ok. I’ve heard a lot of people explaining how to do everything under the sun. I’d like to say you WIN! You are the best I’ve ever heard. You speak so clearly and slowly and are very detailed. Great job!
Bill, what a nice thing to say. Thank you for your thoughtful comment. I truly appreciate that. ;)
The same process applies for troubleshooting a gas fireplace. My Thermopyle failed and a repair company wanted $600 just to come out and troubleshoot the problem. Thank God for youtube, Amazon and the nice people willing to share their knowledge.
Sam, yes it is! Been there and done that, too. Thank you for commenting so people know.
Wow $600! Had the same issue my thermocouple was bad, bought it on Amazon for $20. Problem solved. Great Video
Most complete and thorough explanation ever. You are a such a blessing to us amateurs. The step by step process of elimination is perfect.
One of the most thorough, informative, and well-made How to videos ever
Thank you. I appreciate that. Your comment means a lot to me. ;)
@frugaldiy1 Thank you for this very informative video! My pilot light is on but the burner only stays on for a second or 2. Probably the dang control board
I followed this on my Rheem water heater after a supply line burst and the pilot went out. I fixed the supply line and couldn't get the unit relit. It's only 3 years old.
It was definitely the logic board. Thanks for the tip! You saved us hundreds! We're up and running again!
Love your story and love that you saved your hard-earned money and fixed the water heater yourself. Great job!
What a refreshingly thorough troubleshooting video! I was led on a wild goose chase by some professional plumber videos, but this one exactly diagnosed and SOLVED my problem, and saved me from the hassle of draining the heater and taking it apart. I noticed, after receiving the "new" board I bought on ebay for $45, that my old board was missing the ground pin seat. I found it sitting under the water heater, and am wondering if it lost contact before I took it off and was the cause of the failure. If this ever happens again, I will first try re-soldering the seat to the old board to see if that fixes it. Meanwhile, my kids will be enjoying some hot showers. Thank you!
You're welcome, Teach Them Piano, and thank you for your kind words. I'm glad the video helped you. Enjoy the hot water! Happy DIYing!
@Teach Them Piano, I found the same thing, the ground pin contact was broken off and sitting on the drain pan under the water heater. I soldered mine back on and it is now back in normal operation. I believe the original solder failed causing the pilot light to go out.
That exact same thing happened to me. Found it laing on the floor.
Extraordinarily explicit and clear!
I have just watched over 40 water heater videos and have to echo the comments of praise below...this by far is the MOST exhaustive, methodical step-by-step of any other.
Thank you.
Thank you, Michael, for your kind words and for taking the time to convey them. It means a lot to me--truly. You're certainly welcome, from the bottom of my DIY heart. ;)
This is the most comprehensive video on water heater repair I believe I’ve ever seen my brother-in-law Jim will certainly appreciate this.
stephen, thank you for your kind words and for taking the time to write them.
You saved me from buying a new hot water heater!!! your instructions were so perfectly worded and visually it was easy for me to find my thermopile was bad and just replace the pilot assembly...THANK YOU SO MUCH 😊🎉
This is an amazing video. I have been without hot water for two days. I have torn my water heater down a million times and watched a million videos that told me everything but what I needed to know. I think you just saved me a ton of money lol. Thank you so very much!
William, thank you! I am touched by your kind words and am just thrilled I could help you in some small way. Enjoy the hot water! Merry Christmas to you and your loved ones.
This video saved me 2 grand. Easy. They wanted to sell me a new water heater plus labor. All I did was change the thermopile and Im back up an running. Thank you, God Bless
Excellent video. It helped me troubleshoot my water heater to a bad thermopile. I paid about $35 and swapped out the old pilot and thermopile assy and the burner fired up right away. Your video was well made and very descriptive. Good job. It saved me about $2200 that a plumber wanted to charge me.
I just wanted to say thank you. Your video was the only one I found that went through every step that I needed. If this video didn't have the answer I would have been calling a HVAC company. The part that helped me was you mentioned that if there isn't enough gas going through the tube for the pilot light then there could be something stuck in there. I had some canned air and that did the trick. Also you telling us it will take time for the thermopile to get up the correct voltage helped as I thought mine wasn't working as it was taking forever. Like Andy Bayak said, do everything instructed as this will pinpoint the problem and save you money. You do not know how happy I am.
You're welcome, Derek. Canned air--BRILLIANT! I bet your pretty darn happy. :) Thank you for your thoughtful comment. I appreciate that you took the time to write it, truly. It makes me so happy when I read success stories, like yours. Job well done and enjoy the hot water!
I have spent hours and hours trying to find troubleshooting information for my State water heater. Your video is so amazing and I am sending it to all my children and anyone else I can think of. Last September I spent $170 for 15 minutes of service to a couple of (young) plumbers who told me that there were no error codes, and the pilot light works just fine - lights up fine and this was information that I already knew. My husband and I were told that gusts of wind coming down the exhaust pipe (if that's what you call it) were putting out the flame. No troubleshooting was done at all. The problem continued. So periodically, I climb up into the attic and relight the water heater. It has been staying lit for a couple months at a time but now is going out weekly. My husband is getting antsy and does not trust my DIY skills. I may have to call out a plumber, but thanks to you I know more about water heaters and hope I can find a troubleshooting plumber.
Hey Terri. Yes, wind coming down the flue/exhaust pipe can cause the flame to extinguish. But, that's rarely the case re the issue you're having. Some plumbers, who are not ethical, don't want to troubleshoot the issue; they want to replace stuff that doesn't need replacing and charge you a boatload of money. Hence, that why I fix stuff myself. I learn as I go, and you can too.
Please tell your husband that Frugal DIY (me) is asking that he PLEASE stand down and let you give a go at fixing the issue. I know that you can, and I have no doubt about that. Girl, get yourself a multimeter, just like mine (Harbor Freight $6.99) and troubleshoot the issue. I'm in my 60s, and have to crawl up in the attic tomorrow to replace the belt on my whole house fan, and I'm happy to do that so I can fix it myself and save boatloads of money.
You've got this and can fix the water heater all by yourself. My guess is the thermopile is weak and giving way (here's the link to my video re how to change a thermopile: ua-cam.com/video/httzdihCxvM/v-deo.html) or, most likely, it's the control board faulty. Get to fixin' now--ya hear?
Thank you Frugal DIY! This video helped me troubleshoot and repair my water heater. I followed each step and determined the circuit card was bad. I found a new one at my local Ace Hardware for about $200. It came in the gas control valve assembly like you said. Following your video I was able to replace the bad card in my water heater on Saturday morning in time for hot water by lunchtime. The front plastic cover on the one I purchased was labeled "Resideo" instead of "Honeywell" and the part number on the side was WV8840B1110 while my original was WV8840C1605, but the card inside looked identical and after I installed it my water heater started working again. The only difference I notice is the status light signaling that is it working blinks white instead of blue. Thank you so much for saving me money by equipping me to fix it myself.
You're welcome, John! I'm just thrilled that my video helped you fix the water heater yourself and save a bunch of money. Also, thank you for posting the info of the Resideo and the model number because it will help others. Enjoy the hot water you definitely deserve!
FYI - Honeywell spun off a part of the company a few years ago which is now called Residio
I usually don't watch videos this long, however, this women is covering a perplexing topic about how to troubleshoot and fix problems that occasionally come up with a water heater, and doing a vary thorough job of it, and I for one appreciate that.
Thank you so much, Matthew, for your thoughtful comment. It means a lot to me someone takes the time to write such a nice comment. I appreciate that and you, too. ;)
This is the clearest, most easy to understand troubleshoot video I've ever seen. Thank you 🙏🏼
Thank you, LadyJ. That's kind of you to say. ;)
I stumbled across your video after my brand new water heater stopped working. I followed your tutorial and discovered that the thermopile was only producing 151 mV. $37 later from amazon its fixed. Thankyou so much. Your video is spot on in clarity and instruction.
Thank you, Gregory. Wonderful to hear the video helped you. ;)
This was fantastic! You are excellent at this. Such a straightforward, thorough, clear, structured, practical explanation. The suggestion to use an air hose to clear the pilot tube/ orifice worked for me. Great suggestion. *REALLY* appreciate your time, effort, and knowledge! Thank you!
ncooty, I appreciate so very much that you took the time to leave me such a nice comment. It means a lot to me. People like you make slaving over editing videos well worth it. ;) I'm thrilled the video helped you. Enjoy the hot water!
Home, Condo, Appartment maintenance man here. Your video has educated me very well. I'm about to tackle a water heater job tomorrow and this video has me well prepared. Thanks !
Your presentation was amazing. With a steady camera, this was very thoughtfully worded, spoken with the right amount of repetition, hints and tricks. You are very knowledgeable, but also know how to teach. You voice was very calming, reassuring everyone that they can do this too. What a pleasure to view and learn from. Imagine, at this writing, 7600 thumbs up and zero thumbs down. Thank you!
WOW, what a thoughtful and nice comment. I appreciate that you took the time and effort to write it. Your words mean a lot to me--truly. Thank you, and you;re certainly welcome. It was my pleasure. ;)
You just saved me thousands of dollars. Ordered the control board on Amazon ($70). Shipped to my house UPS from Nevada. Arrived in 2 business days. Just installed it in my Honeywell and Bam!! Water heater fixed!! Love the video. Thank you a ton!
I love hearing this! GREAT job, MrThomasBrando! Way to go! You should be so proud of yourself. I certainly am. ;)
Thank you so much for such a high -quality detailed explanation. My wife already wanted to order a new water heater, but it turned out that it was only necessary to clean the thermopile.
You're welcome, Dimitry, and thank you for the kind words. I'm so glad to hear that! Enjoy the hot water!
Just finished listening to this great UA-cam video after having a no LED at all problem along with an unsustainable pilot light issue with my John Wood tank here in Canada. Incredible and detailed diagnosis procedures, and this lady should be a lead instructor for educating repair technicians at trade schools all across North America. Truly a natural born educator with fantastic and detailed communication skills. 😊
WOW, what a nice thing to say . I truly appreciate that you took the time to leave me such a thoughtful and nice comment. Warms my DIY heart. ;) Take good car of yourself and happy DIYing!
I just wanted to say this and I hope i don't offend you. Im an old fashioned kinda guy. Usually
When I hear a woman's voice on these videos I head to the next
One. You have done a fantastic job on this video. You havnt just helped me with my valve problem but you may have changed my shortsided way of looking at ladies helping out in what has traditionally been
A man's roll in my life. Thankyou.
Have a blessed day.
Leon, I take no offense whatsoever, truly. Oddly, I'm flattered and just happy my video helped you fix your water heater. Thank you for your compliment and taking the time to write it. Enjoy the hot water!
I know this video is two years old, but it is so good. It just helped me troubleshoot why my water heater was dead. It was the pilot pipes. I've found the exact same vent cleaner shown here, and it worked! saved me probably hundreds in plumber and parts bills. Thank you so much. And world-class instructor!
I love that you saved money fixing it yourself. Quite a feeling, isn't it? I want you to know that I deeply appreciate your kind words. They truly mean a lot to me. ;)
The pilot side of the gas valve ended up being bad on mine. I was going to get a new water heater, but I figured at this point, why not go ahead and look inside the gas valve. It took a special Torx security bit to open it (I already happened to have one). A tiny hairs width wire had become un-soldered on the pilot valve solenoid. After cleaning off a little insulation from the wire I managed to get it re-soldered and re-assembled (it was touch and go). Now it was clicking with the 9 volt battery test just like in the video. With no gas leak smell, I went ahead and tried lighting the water heater. It works great! Thank you Frugal DIY for the best instructional video I have ever seen!
Likely the best video on the net to troubleshoot this issue. I would add one technique to shorten the troubleshooting procedure. When checking the thermal switch, simply pull one wire, set your DVM to the ohms position, and check continuity of the switch. It either works, or doesn't (.5 ohms or less should display). If it doesn't, push the reset plunger. One note about this component check- if that plunger needs a reset, there is a reason for it being tripped.
Anyway, I am a trained electronics technician, and I found her instructions to be complete. My water heater quit working, and I removed the burner plate underneath and cleaned it up. The flame sensor can develop crud on it changing it's heat sensitivity, which will cause you grief in getting that burner to stay lit. So clean it up first before you try a control board. Pay attention to the three spade connectors that the gas solenoids mate with when reinstalling the control card; if they are a little too open, squeeze them with your fingers to tighten them up with the pin to receptacle connections. Thanks Frugal DIY Lady! Great job explaining this fix.
Bless your heart, and thank you for sharing your expertise with us all. ;)
I would consider this instruction video as the best one on UA-cam, thank you very much, very thorough & you covered almost all aspects in troubleshooting the water heater, very educational!
You're welcome, Gregory, and a sincere "thank you" for leaving such a thoughtful and nice comment. It means a lot to me, and I'm glad my video helped you. Happy Thanksgiving!
I'm pretty knowledgable about this sort of thing. I was ready to criticize this video, but honestly, I can't. Your troubleshooting was exactly spot-on and logical and your repair was exactly the right thing to do. I might add, if the heater is under warranty, call the manufacturer. I have known of them sending out en entirely new valve that can be spun in.
What a lovely comment, Ian. Thank you from the bottom of my DIY heart. I mean that. And, thank you for adding the helpful information; it's quite helpful to folks.
This is an amazing video! Covered each and every way to troubleshoot the water heater and the gas valve. Took me a month to find this video but it was well worth the cold showers as I saved $2900+ dollars for what literally was a $30 computer board on eBay. The HVAC company I called initially wanted to just replace the entire water heater system. Very glad I came across this video!
Gosh, that's great to hear that you saved so much money AND that you fixed the water heater yourself, zinja12. Job well done! Thank you for your thoughtful comment and that you took the time to write it. Enjoy the hot water!
you can buy 4 heaters with that money
@@jondoh3471 service is a criminal act today...2900 $...shame..
Currently renting a room in a house, tried to jump into the shower and had to jump back out very quickly -- went to look at the water heater and read up on this electronic valve controller because I'd never seen one before. After reading the labels, hopped on UA-cam to learn more and found this video. Thankfully I didn't have to deal with any bad boards, the water temp must've just been set too high or something faulted somewhere and locked the valve up. Maybe just bought myself a few more days on this board, or maybe it'll just keep working for a while, but thank you so much for explaining all of this. Eventually got the pilot lit and the board powered back up! Landlord is also very grateful :P
Bless your heart, TheFus. You're VERY welcome! I'm glad my video helped you. Please take good care of yourself. ;)
Great instructional video and really appreciate the description of each part and how to isolate test each one. I followed your diagnostic steps and isolated the problem to the control board as well. I found the pin contact for the gas valve ground pin hole of the control board had come loose and fallen off. I was able to solder it back on and returned the water heater to normal operation. Two hours of diagnostics and repair on a Sunday evening made it so the family can have hot showers on a Monday morning before school and work. Not to mention the $$$ saved, I was about ready to go buy a new water heater. I'll be following your channel, Thanks.
You're welcome, Jeremy. It's great to hear you fixed your water heater and saved some money. Job well done! I'm sure your family truly appreciates your determination and hard work. Another success story! Enjoy the well-deserved hot water!
Whoa, you mentioned something falling off and I looked at my board and see the same thing! Time to go find that part on the floor of my laundry room!!
Hope you find it. Mine’s still operating great.
@@Jerhunt I did and the surgery was a success! Thank you so much!
Can not thank you enough, I had exactly the same problem with my water heater and I ended up replacing the controller board, this video is the best one that really explain in very technical and profossional way how to troubeshoot water heater problem. Thank you very much for the time and effort you put on this video.
Wow, what a nice thing to say to me, Adam! You're certainly welcome, and I can't thank you enough for taking the time to write and leave such a wonderful comment. I appreciate it a great deal. Enjoy the well-deserved hot water! ;)
By far the BEST Bradford-White / Honeywell troubleshooting video on You Tube , Thank You
This is the second video of yours that I have watched in which you “saved the day”. I am a single parent so every penny I can save helps! The fact that you are a female makes it even better because you put it on “I’ve never done this before” terms! THANK YOU AGAIN!
Bless your heart, Kerri. It touches my heart, deeply, that I have somehow helped you. That means a lot to me. My mom was a single parent, and her struggles are forever etched in my mind. I have great respect for single parents.
Excellent video. It's long but worth it. After 35 years of plumbing, I'm going to have even my experienced plumbers watch this video. You didn't mention holding the switch on very hot for 10 seconds, then hot for 10 seconds and then pilot for ten seconds to reset the WV control board. But it's better to replace the board since this doesn't always work permanently. Thank you for the great video!!
Jimmy, thank you! What a kind and thoughtful compliment you've given me. I have no words to adequately express my gratitude for your words. I deeply appreciate that you took the time to write your comment. You're words carry great weight given your years of plumbing experience.
FYI--I do have a video on the "10-10-10 second fix" to override the 4-flash High Temp Shutdown on the Honeywell gas valve. Thank you for mentioning the fix in this comment.
hey jimmy - question: can you please recommend a 50 gallon water heater brand/model that does NOT have one of these crappy honeywell thermostats on it? im hoping to find one with the old fashioned dial/knob gas control valve, but so far i can only find that in a 75 gallon rheem, which i wanted to get. but it has 1 inch diameter vs the 3/4 pipe outlets on the 50gal - and i was told was the pressure would be bad for my pipes. is that true? i would be grateful for any info you could offer - thanks!
It's because women do better work
@@eeoo2062 No
@@frugaldiy1 where is your video on the 10-10-10 fix? I couldn't find it
Yo let me tell you. U r the best. Almost replaced the valve entirely. I did your 9v test already had replaced the thermocouple for nothing but that was cheap. Bout the valve from Amazon same one just replaced the cover n board without removing the board since connector was easy to get at. Boom came up. 3 days no hot water awful. My wife so happy. Your the only person that showed how to troubleshoot each component. Dam I’m excited lol. Thanks
You're welcome, Robert. I'm thrilled you were able to fix your water heater and make your wife a happy camper. Thank you for taking the time to leave such a nice comment. Job well done and enjoy the hot water!
Wow! I have watched a ton of videos since my control valve started acting up this past weekend, and by far this is the best in explaining and showing step by step diagnostic procedure and repair. Thank you
Sakae, you're welcome and thank you for your thoughtful and kind comment. I hope the video helps you fix your water heater. Happy DIYing!
What a GREAT instructional video. My heater is starting to act up pilot light going out every week or so. When it first done it I took the burner assembly out and cleaned it, vacuumed vents. That was probably was 3 or 4 months ago but has went out a couple more times. This has given me more ammunition to diagnose my problem, so thank you so much for this very informative video…….
Thank you, Kenny. I hope the video helps you pinpoint the issue with the pilot going out.
One thing I learned on was the vent under the unit needs to be cleaned every so often cause the pilot flame needs air for it to stay lit. That is most common problem when the pilot flame goes out. However your video is great goes into good detail. Thank you so much 👍👍👍🇺🇸
Kerry, thank you for the information.
@@frugaldiy1 Does he mean the vent under the valve or a vent under the water heater?
Pat, I believe he was referencing the external vent, under the water hater.
jumping in here to add my voice to the others raving about this video.
i followed all of the detailed instructions and ended up having a shot control board. ordered a new valve from Honeywell (now supplied by an off-shoot Honeywell Home brand called Resideo fwiw) off of Amazon for about $175, it arrived the next morning by 7:30, and i was able to get the control boards swapped out and my pilot-relit in about 5 minutes.
thank you so much for this video, you easily saved me a thousand dollars by giving me the tools to diagnose the problem.
I appreciate the way you showed me how to fix this gas valve. You saved me so much time, money and aggravation. This was great timing!! I appreciate it- thank you so much! Keep the videos coming!
Lisa, thank you, sincerely, for your kind words, and you are welcome! it's my absolute pleasure to have helped you. I mean that. It brings me joy to pass on what I've learned to others so they can fix their stuff, too. I hope you had fun on the project. I sure did. Happy DIYing!
This is a great video! I just started working for a HVAC company and we service alot of water heaters, im going to share this with my team. Super informative, clear instruction, and easy to follow. Thank you very much
Thank you for taking the time to leave such a nice comment. I appreciate that. ;)
What a well done video! Accurate and easily understood explanations. The care you took to do the job well without damaging anything was impressive. I have seen so many hacks on youtube. Your videos truly stand out!
What a nice and thoughtful comment, claude77573. I deeply appreciate your kind words and that you took the time to write them. I'm also very glad you don't think I'm a hack. :) Happy DIYing!
You just saved me a minimum $700. I swapped out the gas-valve cover with circuit board after testing both vales per instructions. Now in new condition. Great to have my hot water back. Thanks & best wishes
Thank you for the very comprehensive explanation. It helped me clear some doubts and get to the root cause of a problem with two water heaters. Even though the video mentions that it is very rare that the control valves (solenoids) fail, I found faulty solenoids in two different heaters of the same age. One had a bad pilot solenoid and the other one the problem was on the main burner solenoid. I managed to combine the two good solenoids in one control valve body and later fixed the other two solenoids (soldering the cables that were with bad contact). In the end, I could fix both water heaters without spending a penny. My doubt was if I could test the solenoids with a battery, as they work with millivolts from the thermopile and it was cleared out by this video that uses a 9V battery to test the solenoids. I noticed that some solenoids are set by even a 1.5V Csize battery while others are only set with the 9V battery, but both work well with the millivolts from the Thermopile.
You're welcome, Valerique. And, thank you for explaining your particular situation, problem(s) and fix so that we can all learn from you. Enjoy the hot water and happy DIYing!
My husband is very impressed with your video!! I am also impressed and he said your video helped him fix the water heater. He says "don't know what she did in her life but she knows about electronics. " :)
Aah, what a nice thing to say to me. Thank you for the kind words. I only know about electronics because I'm nearing 60 years old and DIY a lot. I'm thrilled to hear you have hot water again. Happy DIYing!
wow, how fantastic is this!? As others already wrote, these units are programed to go kaputt on a weekend. I spent a whole day following all kinds of videos and then came to this beautiful post. Based on this step-by-step process I conclude it is the board on mine as well. Now for the hunt to find one. Initially thought it was the thermopile. In my case the pilot is working, and the valves do the click when I test with the battery.
Thank you so much for this wonderful set of instructions.
Thank you very much for your kind words, Hilmar. They mean a lot to me. I'm sorry to hear that your control board failed, but not a bit surprised. I'm glad you found the problem, though. I'd search the model number of your gas valve (found on the right side of the cover of the gas valve) on eBay and look for just a control board. There are sellers, who are plumbers, on eBay that sell the control boards from working water heaters they pulled. I'd buy one of those from a highly-rated seller. I hope this helps. You'll have hot water soon!
@@frugaldiy1 yep, I found some whole units and one with just the control board. It is in fact the same one you listed in your video. The problem is that it takes three days to get here and my wife does not like that. Maybe I can strike a deal with one of the local companies....
cheers
I understand. A local plumbing supply shop in my neck of the woods will give me free parts off of water heaters plumbers bring them to get rid of. It's a thought.
I'm a Senior R&D Electro-Mechanical Technician and greatly appreciate your thorough and precise video!
Oh, Scott, you made my day! Thank you so kindly for your thoughtful words, and you're certainly welcome. Happy DIYing!
@@frugaldiy1 You're very welcome.
Thank you so much for taking the time and show us how to fix this. You are truly a great teacher. Your explanations and patience in repeating yourself of important points are greatly appreciated. You really have a gift of how to successfully transfer knowledge. Please keep up the good work.
You're welcome, Phu. I truly appreciate your encouraging and thoughtful words. They mean a lot to me. Thank you from the bottom of my DIY heart. ;)
this is by far the best video on a water heater that I have ever seen - kudos to you for really helping folks learn how to really check these things!
Thank you very much for the video. I was able to troubleshoot my water heater following your process of elimination.
You're welcome, Ron. That's wonderful to hear. Enjoy the hot water!
Very in depth, somehow ppl tend to make videos and forget to include the pertinent information that others watching may need to hear. Well done
This is Such a Valuable video!This is well spant covering all the details to test all the components. Thank you for your outstanding speaking ability also! Anybody watching this with a Honeywell controller will save a bunch of money!!!
Thank you, Davil, for your kind and thoughtful words. They mean a lot to me, truly. I'm glad you found the video helpful and do hope it helps folks save their hard-earned money. Happy DIYing!
I just want to agree with numerous other compliments about how great a video this is. I appreciate the fact that you took the time to explain each step in detail, and how it could possibly relate to the overall effort to solve the problem. Other videos often show you what they did after they’ve already done it, but that’s not really ‘teaching’. You clearly showed how to do each step, which was awesome and amazing. Thank you.
My igniter does not work. Does that mean I need a new hot water heater?
What a great video. Little long, but she covered every aspect of both troubleshooting as well as safety. Can't tell you how helpful this was. Love it.
Thank you, Nick. I'm glad you found the video helpful, and your words mean a great deal to me.
The most direct, clear, amazing video!! You saved a single dad from what happens when his two daughters don't have hot water for the 48hrs or more it would take to get parts!!!
Thank you, so much! Saved me hours of troubleshooting and taking out the burner or emptying the tank to replace the entire valve. A new life skill in my tool set!
You're welcome, emily. Great job! I'm so glad you learned a new skill that will save your hard-earned money for years to come. Happy DIYing!
Your video is better explained than all the men out there . Good job. I fixed mine by blowing out the gas tube with compressed air.
Well thank you. That's kind of you to say. I love hearing that my videos help folks fix their own stuff and save their hard-earned money. ;)
This video is amazing and so well explained! If I had known about your other video first, I would've just reset the 4x blinking lights and it would have all worked! But at least I know that my system operates well and I can tell what works and what doesn't! You are amazing!
Thank you, Carlos! You've made my day. I'm so impressed that you endeavored to fix the water heater yourself. I love to hear success stories from YT viewers like you. Look how much money you saved doing it yourself. Keep DIYing and you'll save thousands of dollars over the years.
Thank you for sharing this in-depth video. I tested the thermopile, pilot valve, and main burner valve using your advice and deemed them all to be working. I ordered a replacement PCB, replaced it and voila ~ my water heater is working again! Thank you!
I love hearing stories like yours, Jukebox! They warm my DIY heart. And, from the bottom of my DIY heart, you're certainly welcome! Job well done and enjoy the well-deserved hot water--you earned it! Thank you for the lovely comment, too. ;)
LOL! Jukebox, your dear mother should be impressed with you because you bothered to try to fix it yourself (and you did). But, it's that you bothered to try, at all, that is massively impressive! I'm an old lady, so I can say this with certainty--it's not that you succeed, my friend; it's that you try. Carry on, DIYer! ;)
This might be the best how-to video I've seen, and I have seen quite a lot of them. Thorough, accurate and patient explanation. My impatient nature when watching these things kicks in and I get ansty; and sometimes that causes me to skip when I think I already know what's being shown to me, but with your video I stayed the course even when you got a little repetitive; it helped to drill in the information, even the simplest little thing. I was able to get up and go follow your lead without taking notes and coming back to review. so thank you for taking the time to do this!
Frank, thank you. That's one of the nicest comments I've received. Your words mean a lot to me. My goal is to encourage folks to at least try to DIY and to save their hard-earned money. Independence is a good thing! Happy DIYing!
Worth watching
This is a very detailed video. The tech who came out to my house this morning didn’t diagnose the problem but aimed for replacing the whole assembly. I’m gonna try this out. 👍 Thanks.
Thank you for the nice comment, Good ol' Jack Burton, and you're welcome. My money is on you that you can fix the water heater yourself, and your money will stay in your pocket, where it's suppose to be. ;)
I really appreciate you going further in depth like you did on this video. You nailed my issue within 6 minutes!
Great job ...
Oh, that's great to hear, Patrick. I'm glad the video helped you fix your water heater. Happy 4th!
Thank you Frugal DIY for the video! You Rock!!! I wished I had found it sooner, as it could've saved me the $125 I spent buying the thermal couple assembly. I followed your instructions to the LETTER, and the culprit turned out to be the circuit board, which I found on the secondary market for $45. Your video was insightful and educational. The sense of accomplishment I got from fixing my water heater was rewarding.
You're welcome, VEEVA66! Bravo on fixing your water heater! Respect! I HIGHLY encourage you, and everyone else, to fix your own stuff so you can keep your hard-earned money and retire early. ;) I just love hearing stories like yours and knowing my video helped you in some small way. Happy DIYing!
Where’d you find that board?
@@aaronk287 You can get one on eBay.
By only replacing the circuit board you saved me a bunch of work. Thank you!
Outstanding video. You saved me hundreds of dollars. Your explanation is easy. I went through every step and everything was working fine. Pulled out the control board and a piece fell out. This piece was one of three "pyramid" looking metal domes. These are what make contact with the pins on the gas valve. Ordered a used one on Ebay, but is going to be 7 days to deliver. That's a lot of cold showers. I soldered this "pyramid" to its spot on the control board. Installed the soldered board and it fired right up. Thank you again. Best video on UA-cam for this issue!!!!!
I love hearing that, Chad. It warms my DIY heart. Hats off to you for troubleshooting and fixing your water heater. You saved bunches of money, which means you can retire earlier. ;) Enjoy the hot water!
Thank you so much for making this video. I appreciate people like yourself that do this for those of us that aren’t as knowledgeable. Thanks.
Jason, you're welcome, and thank you for your thoughtful and kind comment. I DIY almost everyday of my life, and have for many, many year, and, yet, I learn something new every single day. I believe this---if you can learn to brush your teeth, have confidence you can learn almost anything else. Enjoy the hot water and happy DIYing!
I've watched hundreds of youtube videos on many many subjects, and this is definitely one of, if not the best how to video and commentary I've seen. Thank you. Now to try and put it to test..
Thank you for taking the time to make and share this video. The quality of the information and the way that you presented it was perfect. It was one of the best “How to” videos that seen on any platform.
Wow, Bradley, thank you for such a thoughtful and kind comment, and you're certainly welcome. It's nice to hear the video helps people.
Thank you! You saved me! This was so informative!! My pilot gas valve was out, the little wire was broken, i tried to solder it but it didnt work. I went on Ebay and bought a used relay for $25, popped it in and was back in business. Thanks a million.
My compliments to a very informative and well produced troubleshooting video. No BS. Just the facts.
Thank you so very much, TheSoundmanPete. It's much appreciated. ;)
Rock star instructions. Thank you.
Rheem sent the parts under warranty....next day for 30 bucks.
27 minute repair start to finish.
Great video!
That's wonderful to hear, Steve. I love to hear stories like yours. It just warms my DIY heart to hear you were able to repair your water heater and save your hard-earned money. And, that you for taking the time to leave such a nice comment. ;)
Wow! Very impressive how you presented and explained, every step of the procedures.
Excellent! 👍
Thank you!
What a nice thing to say. Thank you for your kind words, myutube1960. Happy DIYing!
This lady has common sense with honestly no games or gimik explained completely clearly kindly the whole procedures. Unfortunately they don't make ladies like her anymore theses days. Bless your family and your hands and Hart lady. God bless you.
Thank you, Mehran, for your thoughtful and kind words. Your comment means a lot to me. God bless you too. ;)
Outstanding video on testing a Honeywell water heater gas valve. You did a fantastic job explaining the process step by step. Well done! 👏
Well thank you, Carlos! That's so kind of you to say. Your words mean a great deal to me, and I hope the video helped you.
Another great UA-cam video by Frugal DIY. After fixed the igniter switch, still had issue. Followed this video, and found the pilot gas valve was mal-function. Replaced the gas valve only, and my water heater came back to life. Thank you Frugal DIY.
Oh you're welcome, Eunsuk. I want you to know I sincerely appreciate that you took the time to write and leave such a thoughtful comment. It means a lot to me. Thank you! Enjoy the hot water!
Thank you! It helped me fix my unit nice and easy like. I could not find the original control value model type (reasonably priced) and swapped it for the newer type. Replaced the circuit board only and it worked like a charm.
That's wonderful news to hear, Radatosk. You tackled the job and fix it all on your own. Outstanding job!! A very Merry Christmas to you and your loved ones.
This video saves another .... our heater stopped working. I couldn't keep flame going ... thought for sure it was thermopile. Tested it isolated and it was fine ... when I tested with the thermal switch I had nothing. Found there is a little black "button" on this switch like a breaker that can trip. Once reset everything started working as it should. Saved me a visit from the plumber. THANK YOU!
That's wonderful to hear! ;)
Awesome video! I haven't done the troubleshooting yet but I feel very confident! I'll let you know how it turns out!
Thank you, Eltigre. Yes, please let me know how it turns out.
@@frugaldiy1 It turned out great! One if the best instruction videos I've ever seen! Thank you!
That's great to hear. Good Job! Enjoy the hot water!
This video just saved me money & time. I thought I was gonna have to disassemble everything! Or pay someone to. I watched the way u reheated the water heater by holding the botton down and now I have hot water again!
Pac, that's great to hear. I'm so glad my video helped you get hot water again. Enjoy it!
Excellent video indeed. Thanks to your willingness to share your knowledge, I got my water heater back up and making hot water.
daniel, that's wonderful to hear that you were able to fix your water heater! Job well done! I'm so glad my video helped you. Enjoy the hot water.
I agree with the other comments. This is really an outstanding video. She is very thorough safe, and easy to follow in explaining her troubleshooting steps. Step by step she shows how to verify each working part while isolating the faulty part(s) needing cleaned or replaced. I to had a bad control board. So, I purchased a used one on Ebay, installed it and my water heater now works perfect. I learned a lot in the process and saved $. Thank you!
Thank you so much for your great in depth instruction, it gets to the real cause
You're welcome, Doug. It was quite a process to find the issue, but also such a reward--hot water. I hope the video helped for get some hot water.
Thank you so much for the amazing video. Tonight, my wife noticed we didn't have hot water. Your video gave me all the information I needed to diagnose and repair mine well enough that I will have hot water in the morning. The instructions and advice are greatly appreciated.
You're welcome, BigBill. Thank you for the nice comment. It warms my DIY heart.
Wow! Probably the best water heater trouble shooting video I have seen. I love it! Thank you 👍🏽
You're welcome, and thank you for the nice comment.
I waded through a lot of bad videos, but this set of troubleshooting instructions solved my problem. It actually cost me $0 in the end. Thank you so very much!!! I wish I could do more than like and subscribe.
You're very good teacher. Thank you for this.
You're certainly welcome, Emily. Thank you for your very kind words.
Fantastic video! I'm a technical guy by trade, but I watched it from the perspective of someone who isn't technical. You really explained everything clearly and kept it safe as well. This is going to REALLY help as I work my intermittent issue with our Rheem/Honeywell combo. GREAT JOB! Thank you.
Thank you. I appreciate that you took the time and effort to leave such a thoughtful comment. Of course, you're welcome. ;)
Articulate and well done demonstration, thank you.
You're welcome, john. Thank you!
Your are by far the best at this than I've seen across youtube. Your attention to detail is fantastic and your troubleshooting processes are very well done. You helped me solve what turned out to be a complex problem that actually was very simple to solve in the end because of your great video. Thank you!!
Outstanding tutorial. Thank you!
You're very welcome, Dave. I hope it helps you.
Jesus this lady knows everything you can imagine about water heaters!!! Very impressive! I’ve installed many many water heaters and I’ve never known these things. Thank you very much for the knowledge.
I’m subscribing to your channel. I’m an electrician so I’d love to see some electrical troubleshooting!
Aah, Michael, I deeply appreciate your kind words. You made my night! You're certainly welcome, and I hope the video helps you. Happy DIYing!
Thank you for subscribing to my channel. I'm sure some videos will be coming about electrical issues because I have some in this home I purchased. But, if Fall and Winter weather allow, the next project(s) on my plate is replacing all my windows and residing the house.
My pilot solenoid was not working and this procedure allowed me to confidently diagnose. New gas valve and back in business. Thanks for an excellent video.
Great job, William! I hope you're proud of yourself for fixing your water heater. I hope others do the same. You're certainly welcome, and I'm thrilled my video helped you. Enjoy the hot water!
Thank you very much for your thorough explanation! Extremely helpful and with it, was able to start the pilot-been unable to request any service, we have 2 feet of snow on our 1/2 mile driveway-the you tube diy community has bailed me out several times-I’m grateful-awesome vid!👍❄️🌨
Oh, MR B, that is WONDERFUL to hear! Job well done! I'm over-the-moon happy that my video helped you get some hot water. It's so rewarding to hear your story. And, I'm grateful to you for your kind words. Happy New Year and enjoy the hot water!