New Hoteliers In Disorganised Chaos | The Hotel Inspector | S1 Ep3 Full Episode

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  • Опубліковано 3 лют 2025

КОМЕНТАРІ • 131

  • @veganvixenhelen
    @veganvixenhelen Місяць тому +12

    "You look the dogs bollocks!" You gotta love Ruth!!

  • @Bobrogers99
    @Bobrogers99 3 місяці тому +50

    Trip Advisor has glowing reviews of the place, so I guess it's doing well!

    • @irinaminervino514
      @irinaminervino514 2 місяці тому +11

      under new ownership...

    • @BSBSPSensGirl88
      @BSBSPSensGirl88 2 місяці тому

      @@irinaminervino514 Yes, looks like it was sold in 2021. If that was the first sale, looks like it still had quite a bit of a run since the episode aired in 2005.

    • @msch7620
      @msch7620 Місяць тому

      @@irinaminervino514It doesn’t mean they didn’t do well. Business owners don’t just sell businesses when they are doing bad. Sometimes they sell it when it’s doing well to cash money and do something else.

    • @Iera_Thaumaturgy
      @Iera_Thaumaturgy Місяць тому

      @ right Michael and Louis right?

  • @jamesjohnson2469
    @jamesjohnson2469 2 місяці тому +26

    Ruth Watson is professional, talented, brilliant and brutally honest exactly what people need who are in denial, inexperienced and in desperate need of help and a dose of reality and advice. She is awesome!!👏💪🌞

  • @Callum-z2r
    @Callum-z2r Місяць тому +3

    That's really nice to see and it's was nice to see the two bonny sisters smiling towards the end.

  • @jahnavikeraval3099
    @jahnavikeraval3099 3 місяці тому +18

    wonderful turnaround! wishing the sisters and mom much success!

    • @irinaminervino514
      @irinaminervino514 2 місяці тому +4

      it is under the new ownership, and the hotel looks absolutely fab now.

  • @amberravine2232
    @amberravine2232 Місяць тому +6

    Tim!! Legend ❤❤
    Will work for beer - total "win-win"- for both. Sometimes the hippy move is the best❤😊

  • @mattneillninasmom
    @mattneillninasmom 3 місяці тому +15

    Why limit use of space to weddings? How about birthday and anniversary parties? Graduations? Business meetings and conferences? Get more help in the kitchen and do High Tea on weekends! Maximize space and fill those bedrooms.

  • @margiemurray1100
    @margiemurray1100 2 місяці тому +7

    I adore Ruth Watson. She calls a spade,a spade.!!

  • @Team33Team33
    @Team33Team33 3 місяці тому +21

    Although this is decades old it's still interesting.
    Those two sisters learnt the hard way that "catering" for the elderly in their chain of care homes like they were (i.e.; badly) is far from what the paying public expect of a hotel.
    They can no longer just turn their backs and say "tough".

    • @BruceLee-fd7uw
      @BruceLee-fd7uw 2 місяці тому +7

      I worked in the kitchen of an elderly home and it's far harder than working in a 5* hotel

    • @BSBSPSensGirl88
      @BSBSPSensGirl88 2 місяці тому +3

      @@BruceLee-fd7uw My grandmother was a resident in a seniors' home. A lot of management goes into the menu planning, including every resident's diet. Not just a case of having a few vegetarian options too, haha.

    • @Meganec3810
      @Meganec3810 2 місяці тому +1

      @@BSBSPSensGirl88 ohhh never thought of that all the medical diets

  • @AndrewWolstenholme-h7c
    @AndrewWolstenholme-h7c 3 місяці тому +26

    Please please more Ruth Watson videos 😊

  • @JMarieCAlove
    @JMarieCAlove 12 днів тому

    4:28 I would stand there in that spot and paint that scenery and then use my nice camera, and my cellphone to take several pictures of this beautiful place. And just sit on the grass and think, I can’t believe this view is that beautiful.. And thank God for creating this heavenly view. I’m from central California and there are a lot of breath taking views and peaceful places to admire, beautiful and pretty places all around California and I’ve seen many amazing views around CA, and other states and parts of Canada, too. But one day my husband and I will visit his niece who lives in Chippenham and she’ll show us all over for our two week visit, and I hope to be standing right that place, too.. I’ll cry happy tears. Lol

  • @ElleSimon-wi1cm
    @ElleSimon-wi1cm 3 місяці тому +9

    Yeah, that "Police Warning" to behave is a nice, warm welcome to the hotel. So many people with zero experience say they expected the hotel to run itself, and they'd just elegantly pop in and collect all the money. Beautiful spot for a wedding. I hope they did well after this.

    • @josieann5031
      @josieann5031 День тому +1

      Imagine the first you see is a warning ⚠️: If you don't behave we will have you arrested.⚠️ Treating the guests like children!

  • @Jan-k1c
    @Jan-k1c 2 місяці тому +6

    Warm welcome! Get off! The smiles are just not there…so surly!😮

  • @LouiseLearn
    @LouiseLearn Місяць тому +5

    Having a neutral colour huge room should be a must so this way it will never clash with the brides colour scheme

  • @lanabills4498
    @lanabills4498 2 місяці тому +8

    I wish they changed that carpet! But wish them every success.

    • @sofiadragon6520
      @sofiadragon6520 Місяць тому +1

      That color of carpet has survived so long in so many places because it takes stains and dirt well. Not that it doesn't stain, but once cleaned the stain blends in for moat things. It's why you see it still clinging to floors 30 or more years after it was put down.
      Not that it wouldn’t improve the space to change it out, but it seems that in this show they don't give the owners a lot of money or do a lot on the production's dime.

    • @josieann5031
      @josieann5031 День тому

      $$$$$$$

  • @cherryrotella3714
    @cherryrotella3714 2 місяці тому +6

    It really is a lot of hard work being in this business

  • @DouglasVishalBrook
    @DouglasVishalBrook 3 місяці тому +17

    They worked so hard it is such a relief to see that by learning some skills they can improve so much. 8 wedding bookings!

  • @DianeMarcus
    @DianeMarcus 3 місяці тому +15

    I think Ruth tells people what they need to hear

  • @curiouscath7629
    @curiouscath7629 2 місяці тому +3

    Great episode... lovely Ladies✌️

  • @eh-i1841
    @eh-i1841 2 місяці тому +5

    That’s a bad reason,to buy the hotel.They thought they would have a more glamorous lifestyle?Wow.

  • @bear6383
    @bear6383 3 місяці тому +12

    Soooo- that pink room is hideous-- who would get married in that?

    • @davidlelacheur3217
      @davidlelacheur3217 3 місяці тому +3

      So right! Nobody needs pink! Not even Barbie!

    • @gra-emed3617
      @gra-emed3617 2 місяці тому +5

      Even when this was aired that room was hideously old fashioned. All the frilly material in the bedrooms was horrendous too

  • @Aussie00
    @Aussie00 3 місяці тому +10

    We expected the Hotel to run itself 😅
    The curly haired sister Joy continuously looked sour, miserable and as though she wasn't the least bit interested in what Ruth was saying.

  • @ELjELj-k2l
    @ELjELj-k2l 3 місяці тому +8

    How daft are the owners, cannot believe why they thought lets buy a hotel and live luxury life. Holy Moly what on earth are they doing? Really bad!

    • @joywebster2678
      @joywebster2678 2 місяці тому +3

      Mindset of hands-off owners and business is so established it ticks along. WRONG.

  • @kit6260
    @kit6260 2 місяці тому +2

    Never been more happy for some hotel owners! The way they gained so much happiness and confidence

  • @trishahopkins8199
    @trishahopkins8199 Місяць тому +1

    No business "runs itself" least of all the hospitality industry

  • @MargaretUK
    @MargaretUK 2 місяці тому +12

    I hope the sisters thanked Ruth for what she did for them, if they did it wasn't on the video. They were also lacking name badges which would have been more professional looking 🤔 I do like Ruth, a different style to Alex, but just as effective.

    • @BringDeathByPickles
      @BringDeathByPickles 2 місяці тому +2

      Oh I absolutely loathe name badges on staff of any kind. It feels weird and demeaning somehow. Very british though. :)

    • @Straightupfacts-d9q
      @Straightupfacts-d9q Місяць тому

      @ BringDeathByPickles never seen anyone in Britain with a name badge tho 😂

    • @fudgeralph
      @fudgeralph 26 днів тому

      @@Straightupfacts-d9qalmost every shops staff has name badges next time you go have a look. My work had them and I never wore it I hated it

    • @josieann5031
      @josieann5031 День тому

      In a episode of Hotel Hell Gordon Ramsey had them take off their name tags because he considered it tacky.

  • @jenniferdunn3560
    @jenniferdunn3560 Місяць тому +4

    Why didn’t they use chair covers in the wedding space?

    • @ellee5902
      @ellee5902 День тому

      It's because they were fashionable at the time. Very old episode. Think of the 'new curtains'. If Ruth went back today she'd be ripping them down😂

  • @JAY.KWALINE
    @JAY.KWALINE 3 місяці тому +10

    Poor Joy. She def has resting BF and seems incapable of expressing any Joy. She's so reserved and wary of expressing she's happy. I hope her confidence grows. She looks lovely with her hair tied back.
    Sharon also seems so reserved at even having any confidence in her fiid that all looked loveky and had no complaints.
    Why are these two ladies to lacking in ANY confidence and low self esteem.
    Something in their upbringing I suspect. The mum has invested but doesn't say much positive about her two girls m
    I love Sharon's Making Me Crazy t-shirt. Subtle in plain sight 😂😂
    I'm glad Sharon learned to love and appreciate herself and her cooking skills

    • @BruceLee-fd7uw
      @BruceLee-fd7uw 2 місяці тому +2

      And her parents named her Joy 😅😅😅

  • @andreainsley2928
    @andreainsley2928 2 місяці тому +2

    I love Ruth Watson!

  • @joywebster2678
    @joywebster2678 2 місяці тому +2

    The event room reminds me9fbmy mothers Dusty rose decorating phase. Aka pepto bismol! Lol

    • @DrCuriensapprentice
      @DrCuriensapprentice 2 місяці тому

      I know it’s expensive to do this but since it’s a 17th century building why not show it’s a room in a 17th century building and bring it back to what it would’ve looked like.

  • @michaelobrien9825
    @michaelobrien9825 22 дні тому +1

    THIS ESTABLISHMENT HAS NOW BEEN SOLD TO NEW OWNERS.

  • @josieann5031
    @josieann5031 День тому

    I bet these two are the life of the party.

  • @jenniferdunn3560
    @jenniferdunn3560 Місяць тому +1

    Those girls didn’t have a clue. No personality!

  • @maxi-bu5xt
    @maxi-bu5xt 2 місяці тому +2

    This was made a long time ago, now it looks wonderful new owners?

  • @DouglasVishalBrook
    @DouglasVishalBrook 3 місяці тому +15

    No cat pics on the notice board - it's not your personal space - it's a professional space for the customers.

  • @terrihartbarger
    @terrihartbarger Місяць тому

    I sure hope they're successful ❤

  • @charlisays
    @charlisays 2 місяці тому +5

    Omg they are absolutely flat energy. How do they not realise it!

  • @JMarieCAlove
    @JMarieCAlove 12 днів тому +1

    I like how she said, we came in with rose colored spectacles, as we say, rose colored glasses. Do the British people still say spectacles rather than glasses? Or maybe it’s their way of using their own way or old words of an old saying that’s well known. Hmm 🤔

    • @ellee5902
      @ellee5902 День тому

      I say rose 'tinted' Spectacles coz that's the saying. Apart from that saying id always say glasses. To me are old old ones that pinch your nose but no arms over the ear 😊

  • @skyisfalling8173
    @skyisfalling8173 2 місяці тому +6

    The red carpet in the wedding room needs to be replaced. How could they miss that? Old red carpet, what a miss.

    • @jessmarie2692
      @jessmarie2692 25 днів тому

      As soon as the narrator said the function room could be profitable.. my immediate thought was “not with that carpet” 😂😂

  • @SuperEmmitt1
    @SuperEmmitt1 3 місяці тому +6

    "We're looking at 80 to 200 people"...get lost.

  • @willimacdo
    @willimacdo 2 місяці тому +5

    was this a good while ago? That bar had people smoking.

    • @eh-i1841
      @eh-i1841 2 місяці тому +4

      .2005.

    • @Meganec3810
      @Meganec3810 2 місяці тому +3

      2005 but even for that time this is dated furniture

  • @ELjELj-k2l
    @ELjELj-k2l 3 місяці тому +5

    Poor Mother with those two ..........

  • @terrihartbarger
    @terrihartbarger Місяць тому +2

    Their vision was not thought out very well. It's common sense really.🤦‍♀️

  • @ivanolsen7966
    @ivanolsen7966 2 місяці тому +18

    What is with the British and bad curtains

    • @eh-i1841
      @eh-i1841 2 місяці тому +4

      My curtains are lovely.

    • @WeSombreGhosts
      @WeSombreGhosts Місяць тому +4

      In Britain Now Curtains Are The Very Very Least Of There Problems 🫣

    • @Straightupfacts-d9q
      @Straightupfacts-d9q Місяць тому +2

      Everyone has different Curtains but most people have blinds instead

    • @Straightupfacts-d9q
      @Straightupfacts-d9q Місяць тому +4

      @ WeSombreGhosts not exactly much better in the states is it
      😭🤦🏻

    • @Iera_Thaumaturgy
      @Iera_Thaumaturgy Місяць тому +2

      I thought the curtains were cute and I’m not British or American 😂

  • @Heather-xz3eo
    @Heather-xz3eo Місяць тому

    The mother & these 2 daughters all looked & sounded dead tired & depressed in the beginning

  • @amberravine2232
    @amberravine2232 Місяць тому +2

    Ruth is tough. But does this well. Anything with food is very hard, and takes a toll. My mother thought it was easy money but she turned grey overnight & we nearly lost our house. Hope this family thrived ❤

  • @bear6383
    @bear6383 3 місяці тому +4

    Moreover -- the room colos and wall paper are dizzying - HIDEOUS.

  • @JohnOwen-g1d
    @JohnOwen-g1d 2 місяці тому

    Well do Ruth

  • @MariaWerner-sf1ef
    @MariaWerner-sf1ef 3 місяці тому +6

    Apparently, any clueless person in Britain can open a ‘hotel’ with no inspections or go-ahead from the authorities 😮 These two seem to have an IQ of about 50! ‘I was flustered’ for God’s sake!
    And why would anyone want to work 16 hours a day, 7 days a week, 365 days a year?? It’s mind boggling…

    • @_dude..
      @_dude.. 2 місяці тому +3

      I guess she was trying to sell a wedding venue in front of a couple of cameras and a production crew, I'd forgive her for feeling a bit flustered tbh.

  • @hrhbear
    @hrhbear 3 місяці тому +9

    I'm sorry but these two sisters have no business being in the hospitality business at all!....Tjhey both have no personalities at all...where are the smiles....the energy and welcomed voices in them.....they look and act like this is their life sentence and they are all wrong for this business......Any Business will always take on the Personality of the owners and so if you are dull and Uninviting as much as these two....Its no wonder they went out of business despite the efforts inserted to try to save the failing business that never stood a chance ......

    • @Liitebulb
      @Liitebulb 2 місяці тому

      it's not a brotherl, it's a hotel. it says online that the hotel is doing extremely well

  • @aruglaempire2518
    @aruglaempire2518 23 дні тому

    If you have to go to work the next day, you don't stay up until 1:00 a.m. Be a responsible ADULT.

    • @janicejones6470
      @janicejones6470 14 днів тому

      She worked until 1 am bc she had to prep such a large menu, cook & clean. That’s why it was so important to reduce the menu.

  • @lisawentworth6831
    @lisawentworth6831 Місяць тому +1

    These ladies are nice, but they just don't have an identity..or clue...about running a hotel

  • @eh-i1841
    @eh-i1841 2 місяці тому +3

    She wants to be glamorous,and she says ‘nothink’.She needs to learn the language.

  • @DouglasVishalBrook
    @DouglasVishalBrook 3 місяці тому +6

    Why are there still cat pics on the board. That's unprofessional.

  • @scotnick59
    @scotnick59 2 місяці тому +2

    Joy reminds me a bit of Hayley Mills

  • @markturner6911
    @markturner6911 3 місяці тому +6

    Why is the background music so loud?
    Wouldn't it be better to hear the dialogue?

  • @eh-i1841
    @eh-i1841 2 місяці тому +1

    Hopeless.

  • @bradbennett9970
    @bradbennett9970 3 місяці тому +5

    Clearly loves vegetarians

  • @jonathanhague5932
    @jonathanhague5932 2 місяці тому +1

    probabley

  • @johnfults814
    @johnfults814 3 місяці тому +20

    i think ruth watson is obnoxious! where is alex?!?

    • @kathleenmartin7498
      @kathleenmartin7498 3 місяці тому +11

      I think Alex was hired after her

    • @Aussie00
      @Aussie00 3 місяці тому +25

      Ruth is the Original host, Alex took over when Ruth's Hotels got super popular & busy. The difference between Ruth's & Alex's experience is Ruth's self made, Alex had it handed to her.

    • @jimmylittle9393
      @jimmylittle9393 3 місяці тому +7

      ​@@Aussie00that's the one thing that turns me off Alex a little... everything she has she was given basically

    • @patsykenny9188
      @patsykenny9188 3 місяці тому +19

      I think Ruth is great

    • @miljanakosticstancic7382
      @miljanakosticstancic7382 2 місяці тому +5

      ​@@Aussie00I actually disagree, I think just because something was given to you does not mean that you will automatically make it successful if you don t really take the time to master the skills.

  • @janettemcgregor4100
    @janettemcgregor4100 2 місяці тому +8

    They should have changed the flooring .😢

    • @mangoyacho
      @mangoyacho 2 місяці тому +4

      @janettemcgregor4100 You are correct but they had to do what they could with the limited resources that they had at the time. It better that way than to wait for perfection. As the money starts rolling in, the carpet will start rolling out🤑

  • @janettemcgregor4100
    @janettemcgregor4100 2 місяці тому +5

    These 2 women had such flat personalitys

    • @sarahjaynescott
      @sarahjaynescott 2 місяці тому +1

      or, as my mother would say, ZERO personality!!

    • @joywebster2678
      @joywebster2678 2 місяці тому +2

      I think as they kept saying they wanted to be " remote owners" that popped in for hellos and a drink.

    • @Heather-xz3eo
      @Heather-xz3eo Місяць тому +2

      I think dead tired & depressed .... all 3 ... Mum & 2 daughters