CRITICAL FAILURE - The Hitachi C10RJ Jobsite Table Saw is Broken
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- Опубліковано 12 гру 2017
- UPDATE: The second one failed in a similar way within the 90-day return window. I now have a Ridgid that has held up to job site use for a couple of years.
My one-month-old Hitachi C10RJ Jobsite Table Saw failed today. The lever that locks the fence into place broke rendering the saw unusable on the jobsite. Thankfully I was able to exchange the saw at Lowes with no issues. I did get the same saw and in about 3 hours from the time the saw broke I was back up and running. I'm very disappointed in the poor quality control that led to the Hitachi C10RJ failure. I hope this was a fluke but I will keep UA-cam update as to how my second C10RJ Table Saw Performs - Навчання та стиль
UPDATE: the second saw broke after a couple of months. I upgraded to a Ridgid portable table saw and highly recommend it after a year + of heavy use.
I just bought the Metabo C10RJSM.. What Ridgid did you buy? I wanted the R3514, but, after seeing the reviews on their own web page, it kind of scared me.. Lots of people complaining about their Customer Service and the Warranty, well, if you can do without the saw for 6 to 8 to 10 weeks at a time and several had returns of still broken saws,, then, the warranty was Ok.. I am only saying what I saw on their website, not first hand knowledge of anything actual... but, I did send an email to their Support and didn't get a reply, although, didn't get one from Metabo either..
I can't say about the C10RJSM, other than, out of the box, everything was pretty well calibrated and it looks pretty good, but, it looks very substantial and I didn't see anything "Cheap"..
I have not made my first cut yet. Still have to get back to the final tweeks/checks and then a few initial jigs for it for some first projects. Lots of Guys that I see do contract work have the R3513 and are happy with it, so, that is good for something..
I haven't had this issue with mine. You broke two? Perhaps you "Hulk'd" them, Lenny.
@@jakejordan1982 No its not. They are owned by the same company, which is TTI. You may have heard of some of their other brands..... you know, like Milwaukee? Empire? Stilletto? Hoover? Vax? Powercore? Homelite? Arctic Cove? AEG? PowerStroke? Hart?
@@jakejordan1982 Congrats, you've discovered what product sharing is. Every brand outside of Makita shares parts off the same shelves. Watch the tool dissect videos to see the metal parts inside Ridgid tools vs Ryobi using plastic.
Had the guy purchased the $600 Dewalt 7491RS he would have noticed ALL the same parts, including motor between Hitachi/Metabo/Dewalt.
This video saved my Hitachi table saw. I bought one a few years ago then watched your video about the handle breaking. Thank you for posting it! Because of your video, I have been careful to open and close the handle lock very gently. After three years it's still in one piece. If I hadn't seen this video I'm sure my saw would have broken long before now. Thanks again!
It sucks but, I would've grabbed a quick clamp and used that as a lock in order to finish up for the day. Then, go exchange my saw or order parts. There's other ways to lock it down if necessary.
I've been considering this saw because of the features and reported accuracy. I think if I do buy it I'll simply order the replacement handle to begin with and find a way to reinforce it before its even needed. Thank you for the report on the inferior part. I won't be surprised now if this does occur and be ready.
Do you know the model numbers of each Hitachi saw that broke? C10RJ, C10RJS or C10RJSM?
I really want to give this saw a shot and was wondering if the issues were fixed with newest model C10RJSM?
Any updates as to what you did to fix or replace? I did not get the saw you said had a bad fence. Thanks for that tip.
Did you contact hitachi ? my kickback pawls broke after like 2 days. I contacted them but I am still waiting. it feels like there's noone backing this saw.
It's a shame. It seems impossible to get a sturdy fence lock these days. That's where I love my little old 8" Makita.
DId Hitachi provide any support - replace the broken parts?
Mine broke in two weeks. Same as yours. Did you find parts?
the dewalt rt under top line is exact same just yellow n black its about 3 dollars worth of parts overnite by amazon.
Hello. What material is the broken piece made of? Thanks
Dado inserts are finally available. Just got mine today.
That sucks! i've been looking into (researching) this saw for quite some time and am pretty set to buy it. For the price and how it performs and its features, I think it best fits my needs. I usually buy used tools or new Ryobi stuff from HD for the past 15-20 years, but the latest benchtop/jobsite table saws ryobi offers just seem very cheap. I'm sure for my needs they could work, and my other Ryobi products (including a miter and circular saw) have lasted a very long time, but I want something a little more solid. For that part to break on the C10RJ would drive me nuts! I especially want a solid, accurate and smooth-moving fence. I recently saw that Grizzly has a benchtop/jobsite saw, but there isn't very much information on it yet, I guess it's very recent and is a bit less thatn the C10RJ, which I haven't seen go down in price, not even around the holidays. Hopefully I'll start seeing some reviews on YT pretty soon onthe Grizzly. It's been a while since that last video. Any updates on the C10RJ? ✌
pull out a 4" locking Cresent wrench, lock it on and your good to go.. no down time,
machudocajons 👍👍👍 got to think outside the box
It could be a one off situation, sometimes moulded plastics are not cured properly. Unless it’s THAT much cheaper, I would say stick with DeWalt or Bosch for contractor styles. I suspect the Hitachi is made by the same people based on some similar parts and use of patents, but it’s hard to imagine DeWalt would let a customer competitor dethrone them. Down time is far worse than a few dollars saved on a machine.
Damn. I hate seeing this. I just replaced my Rigid jobsite saw with this one...Well, same model # but branded under Metabo. The Rigid was great, lasted me 10 years. I did have to replace the switch two times in it and its not even a soft start. While researching portable table saws I did see that the switches in these are an issue...but I found them on Amazon for $10, so that helped put me at ease. What made me pull the trigger on this one is that my local Lowes only had one left in stock..new in the box..and they marked it down to $300. I figured for $300 its not too much of a gamble. So far I love it, but I can't rest easy!
I just bought mone today, I haven't assembled it yet. How is yours holding up?
Dang. I was really considering one of these until this. Guess I will have to do some more research.
I am returning my second one to lowes tomorrow. Both of them had different plastic parts broken that connected the fence to the saw or adjusted the fence.
That sucks man! Hope you can get it fixed and it is under warranty.
Robert Dailey good deal!!
Is the piece that broke made out of plastic or metal?
Mine is broken as well. The teeth that the gear on the hand wheel engages with to turn the saw to 45 degrees have sheered off. Inadequate!
Mine stopped powering on after 3 weeks, took it back, new one arrived today and so far... i can't get the fence lock, the top part to lock. it's like it's on backwards.
I know what you are talking about. It is the soft start module. It can go bad. The fence has a screw just inside that needs tightening to fix your fence issue. It is too sensitive. The Hitachi's that came out just before the name change to Metabo fixed these issues. and the Metabo version has the Dewalt fence now.
I went to my local Lowes to look at the floor sample of this C10RJ saw. The fence locking mechanism was broken on it too. 🤣
It's on sale for $400 with a free mitre saw, but after watching this and reading all the reviews saying the starter switch on their C10RJ burned out within 2 or 3 uses, I think I'll go with the Dewalt 7491RS for $500 instead.
Looks like the Hitachi did not make the cut. I don't see it in your arsenal anymore. What happened to it and what did you replace it with? I was considering it because you can run a dado blade.
jawsmod ua-cam.com/video/2vpMVjbPumM/v-deo.html
Glad to hear Lowe's took care of you. Hopefully it was a fluke.
That sucks. I've had mine a year now and it's been great other than the fence moving a bit out of square.
You should be able to resquare it.
I recommend the skil worm drive table saw it's awesome
Hell yea, it is definitely a beast. No lack of torque with my SPT99
Less than one week, actually second time I used my bran new Metabo it burned up the motor. Terrible smell, burnt out wiring I guess? Took it back and am waiting for another one.
I guess I'm not going to buy this saw. I had my Suburban warming up outside to go get one of these. I just turned it off. Such a shame too, all the features of the $500-600 saws.
While not totally replacing a table saw I am migrating to track sawing...
Floor model in lows was broke in the same way
Have the same saw. This is exactly what happened we were using on a remote site so we wanted the cordless - obvious it failed outside the window and remote so we have the saw. I have taken it in to be fixed hopefully it will be under warranty. We used a clap when this originally broke which worked but as everyone knows is kind of a modification and just one extra thing to keep an eye on while a high speed sharp blade is spinning. Not ideal . Obviously a design flaw . Metabo (Hitachi) fix your tool
Thanks for this video as I've experienced the same issue with broken fence mechanism on my saw. Mine broke within the first few days and I've reached out to Hitachi customer support but will return it to Lowes if I don't get a response in a couple of days.
Robert Dailey thanks for letting me know. It's going back now.
I purchased the Hitachi table saw on Wednesday but never took it out of the box. I watched this video in horror on Thursday. I returned it to Lowes on Saturday and purchased the Dewalt model. Of course it wasn't in stock at the same Lowes so I had to drive to a farther location where they had three (3) Dewalts but it was worth it. I noticed that the Dewalt model was considerably heavier than the Hitachi. #LessPlastic
Emmett Thomas good call because my second hitachi broke too. I ended up with the Ridgid and have been happy. The DEWALT has been proven reliable in many job sites
Can you give us an update? Is the new one working good?
Eric Newport no. New one broke after a couple of months. Upgraded to a Ridgid. It’s been great and I’m still using it.
sorry about that. my Hitachi 10 inch throat plate broke. i tried to get a new one, they don't make it anymore. I'm just as pissed as you are Robert.
inspection of this saw is a rough copy of the Dewalt 7491 with some feature missing :IMO.
That is exactly correct. Clearly some parts sharing, but better fit n finish on the Dewalt with less shortcuts, including metal gears.
That's bad news. I just purchased mine. 3 days ago. I hope still break the fence after a month.
Jose Villanueva has it broke yet?
What do you say about the Hitachi table saw after 2 years? I am thinking of buying one.
Hard pass, the second one broke two. Buy the Ridgid, Dewalt or Bosch
@@DaileyWoodworks what model Bosch are you referring to? the GTC 10 XC?
I just bought this saw at Lowe's for ~$260 (with sale and coupon) a few weeks ago as my first table saw. Haven't used it yet, but got it assembled. Now I'm getting worried. Lots of recent bad reviews popping up based on bad QC and durability. Visually, my stand seemed to have decent welds so I dodged that bullet. Checking how level the surface was I noticed about 1/16" dip in the back left corner, hopefully not a major issue. The insert plate also sticks up a bit in the back, hopefully it can be adjusted or bent down since it seems kind of flimsy. Haven't tried squaring up the fence/blade yet. At the price I paid I expected some issues, but as a beginner it might be a bit more fiddling than I bargained for. I'm also unable to find the dado insert plates for sale anywhere. Was hoping to use this for the WWMM course Steve Ramsey offers.
I just signed up for the WWMM course yesterday. Almost finished with setting up a 19x20 area in my unfinished basement to be a usable shop. Added 2 new 20A circuits and LED tube lights just this week. I did do a few quick tests on the saw last weekend and was surprised how quiet and smooth running it was. Now it's time to get this saw dialed in and ready for action! I will watch your link closely and work on getting everything squared up. I appreciate your videos and they have been helpful for me. Thanks!
Strobe, where did you get your coupon?
Had mine a year and nothing has happened yet to it. Its a great Table saw. I'm thinking user abuse is why others r failing... I use my daily and still going strong
So i did watch this video, and i thought wont happen to me... Ive only had min since August 8th 2020 and this is my third time using it and the fence wouldnt look and it was ll loose and dangly... I flipped it over and messed with it and it did some weird click and sprung back into place and now it works. I wish i could figure out how to make a replacement part since i have access to a CNC machine.
I’m truly sorry about that. Not having a tool you can rely on sucks. You may still be in the 90-day return period so you can go exchange it.
@@DaileyWoodworks I believe I fixed it.. mine didn't shatter like yours, but it cuts like butter and works great
Good deal. I really wanted to love this saw. I likes everything about it. I hope you don’t have any more issues.
@@DaileyWoodworks did you ever take it back to the store where you bought it from? And if so what happened? Curious cause I'm in the market for a ts that takes dado blades.
I can confirm that the C10RJ x saw has a fully metal level for the fence
We’ll see I just got main!!! Definitely I will pay attention to this, 11-6-19!!
Mack Oramos I hope they got the QC fixed. The design is awesome
Have had my Makita 8” job site saw for 35 yrs. still works great.sorry for your expensive schooling
I have probably the same saw. The contractor is used to work for gave it to me when he got a bigger new saw. I've been using it for about 15 years now and all I've done is one set of brushes. It's still on the original bearings. I larger one would be nice sometimes but not nearly often enough to replace such a perfect tool. Most importantly the fence really stays where you put it.
I have the same saw and the exact same thing happened to my saw today. How did you fix it?
Ben Nunyour I was within 90day so I returned it and got a RIDGID
Man, I wished I saw this video earlier... I just purchased this same saw now called Metabo....
sucks when shit happen....my crappy jet jts10 just torn out right after 6months warranty
I love mine.
So how about an update on the second saw?? Stuff breaks all the time.
ruiz212 yeah I need to. The second one lasted about 3months. Very disappointed cause I loved how this saw worked. I went with the RIDGID and while it doesn’t have the bells and whistles it hasn’t had an issues and is extremely accurate.
Dailey Woodworks
Thanks for the reply. Same problem then?
I bought the display at lowes for 150
That sucks, feel bad 4u
I've had mine for about 4 months and no problems
Robert Dailey
I understand I'll make sure that I keep an eye on mine.
Interesting development! Any eta on part 3? Really enjoyed your thoughts in the first two vids.
Robert Dailey didnt realize you were shooting them as you go. Work comes first! I will look forward to your 3rd part when it hits and thanks again for taking the time to make these videos at all.
I sent a message to Hitachi when I saw this and requested a replacement locking part. Have not heard back... not even a confirmation of my request.
I returned mine after two days. Most everything was misaligned. I fixed some of it but got frustrated when the blade was out of alignment with the table. It has gone back.
Yeah, I had watched your other videos before I bought mine. Seemed like a good deal for a good saw. Maybe a Rigid 4513? I am back to the 'ol drawing board. I will be watching to see what you come up with though.
Nice. Anything involving catching it on fire makes a great story LOL. I see that the Kobalt 1015 is $100 off right now as well, so I might look at that.
David Thomas did you buy one yet? I bought the r4513 and while the fence is really nice, I feel that the saw is garbage. The blade chatters, lots of deflection and the bevel lock does NOT hold tight. Every rip I make moves the bevel out of square sometimes even 2 or 3 degrees and even 4 if I forget to check for a few cuts. It leaves noticeable saw marks because of the chatter and most notably it sounds VERY rough upon start up. Kinda startling in fact... just wanted to give some input on the saw... I also bought the Dewalt jobsight saw and the table was warped like a record that was left in a hot car. Put a straight edge on it and got out the feeler gage and 36 thou slipped under it without hesitation. Went right back in the box and back to the store. Said to myself “nope” not if their QC is going to allow something that defective to get to a consumer. I think I am going to try this Hitachi for portability and jobs and just put a real stationary saw in my shop to stay. Pull out all the stops. Although I’m becoming afraid to buy any more of these consumer grade mobile saws. Fail after fail for me. Good luck 👍🏽
I used this for two years without this issue
Bummer!
Scott Johnson yes indeed. The second one I got also had issues. Hard pass on this saw. If QC issues get fixed it would be great.
I love my Hitachi! but now wish I had saved more and gone with the Dewalt. Hopefully I will get lucky with mine and skate on by without any issues. Keeping my fingers crossed!
Thank you for all of the good information! Knowledge is King.
Scott Johnson I hope you have good luck as well. I really liked everything about it.
Take it back you only had it for a month
Lol I’ve had mine over a year and a half now . Zero problems, some of us take care of our shit tho.
Well, it's definitely a crap saw so make sure you baby it. I went through two. My Ridgid that replaced it is rock solid and much better. Maybe it's fine for a novice woodworker...
Yea some people have to have unbreakable toys for their bull in the china shop mentality.
They are the same: Hitachi and DeWalt. You should not pull to hard... My Hitachi is great.
I was really thinking about getting one of these, but I've seen a few to many bad review, and now your video review plus the comments agreeing with you. I think I'll go yellow this thanksgiving sale of 2018. Thanks for sharing your experience. I'm a newbie and can't afford to replace tools to soon .
Check this out on youtube. Best Portable Job Site Table Saw - Head-2-Head. I've had mine for a year and I love it. Yes it has little quirks and needs adjustments but for the price you can't beat it. I wish you luck in the search for your saw.
I’ve seen this before
My Hitachi table saw developed a crack and eventually made th unit unsafe and unusable. Shame. Only had mine for 6 months. +$300 dollars down the drain. Never will I buy a Hitachi again.
I'm sorry to hear that. I really wanted to like this saw. The design is great, but my experience with the quality and comments like yours left me not wanting to risk investing in hitachi tools.
I went with the Ridgid for a replacement and like it. What did you do?
At least your misfortune will provide valuable info for someone looking for a new table saw.
Shit mine just stopped running after 7 months
That looks like it was damaged by abuse! that not a deal breaker for me; shit happens I could repair that myself! that's a beast of a saw I just got one myself man come on its every bit of a 500 dollars my boss paid for tax and all!
abuse from the factory a bad part a defect more so is what I meant not necessarily you
3.00 worth of parts the lever is 1.49 ordering a couple right now
we paid like 349
Its junk get anything else all mechanical parts are plastic
James Brown my motor burned out on mine. I only paid 299 for mine new at Lowe’s and I was glad it broke. The fence was Mickey Mouse and it tended to move out of square and plumb and it held dust If you liked the hitachi you’ll love the ridgid. My broke hitachi looks brand new. My beat up ridgid out performed it. Also it isn’t fit with a dado insert which should tell you something and it doesn’t have an electric reset and he fence moves out of plumb. It might be a beast on 1 by but it was a wuss on everything else. Now I’m dragging up my jet cabinet saw to the garage and it will be my dado saw and the ridgid will be my rollout and rip it saw.
2 months into mine and the saw just quit...ganna go buy the Dewalt I should have bought in the first place to finish the job. Stay away from this saw if you want to finish your project.
Hitachi is junk, had a tv that they wouldnt warranty so im done with them. Threw the tools in the the garbage that i had of theirs and bought new stuff. Sent the video to the customer service stiff, took a sledge to the tools beforehand.
That didn’t make them no difference. You already paid for the tools.
Lmao 😂 I’m sure someone is proud of you ,
Childish Display of Immaturity!
Thats just stupid. why would you throw them away because you were all pissy and upset your tv stopped working? Hitachi have been making tools since about the 50s and many of their tools are still going after 20- 30 years
@@JimTom. You responded to a 4 yr old comment???? Just get out of jail??????
Weight till hitachi sends you a new one. I bet they don't want us to see this video.
Well the second one had a fence that would not lock tight and no way to adjust the tension. I wish! I really liked the saw and enjoyed using it, but the quality is just not there. I don’t have enough UA-cam clout for them to care. Running the RIDGID r4513 now and it is a really good saw. That’s my recommendation.
They will send you parts free of charge if you are kind to the rep. My fence lock was slipping and kept unlocking I called and they sent me a replacement. Since then i took a 1/2 box wrench and turned the screw not he fence lock and it works fine and I still have not change the part out.
Oh man. . . this is lame. Is this a common problem?
ya, Are you going to get it repaired or return it and get a different saw?
Robert Dailey nice! Glad you got another one going! Good luck with it!
got the same problem on mine , one month since I got it new
Hitachi is junk I would not recommend evan for homeowners all mechanical parts are plastic and there tools especially table saws get very bad reviews. Do your homework save a headache
Yeah the second one I got after this broke as well. I went with a Ridgid after that. Much more accurate and the fence is probably the best you'll find on a Jobsite saw. Most importantly there's not much on it to break.
@@DaileyWoodworks how did the second one break? I almost bought one today. I love Ridgid too, been using my brothers Ridgid table saw for months, zero problems.
Just fix it! Stop whining!