As a deaf individual, I enjoy using your product. Are there any plans to add an accessibility feature where if a doorbell is pressed, you can set the whole lights in the house to flash lights, maybe 4-5 times to grab my attention?
I passed this feedback to our team and we're going to look into adding doorbell button press as a trigger to our automations system, Rules, in the future. Thank you for the feedback!
@@starmc26 I actually love Wyze and their products. I have the scale, Cam V2&3, both vacuums. I just found the Outdoor Cam to be really crappy, for me at least
Man I was hoping the USB charge port is in the middle like Original Wyze Doorbell. I do hardwire with USB cable. Do you plan to make Wyze Doorbell 2 with same form factor and better camera?
It should come with a more secure mount then just an adhesive strip. If someone lived in a rough neighborhood I could just see it getting stolen. That's what's keeping me from getting it!
FYI…you don’t have to live in what you consider to be a “rough neighborhood” for property to be stolen. I reside in a middle/upper class area, and my white neighbor next door, who makes really dam good money, is a thief. Go figure.
Ok I LOVE this doorbell. But the only thing is when you share any or the devices to a family member say like your husband the device features is like a Wyze lite version. They only get certain things and to me that is very disappointing. There should be some kind of option to let the hubby/wife be admins and say if you shared with the babysitter they get the lite version. But this camera doorbell has made my packages safe and sound with no problem with failed delivery’s cuz the driver is lazy.
I still don't like the fish view lens. I don't enjoy seeing the camera housing mostly and then having to zoom in to see as normal. Just my opinion for the next doorbell.
I find it odd that all the negative reviews have been removed from the page. Last time I looked, about a week ago, I think this thing was batting about a 1.5 to 2 star rating out of a dozen or so reviews.
Please, please make a variation with no fish lens/ or much less of it and an option for continuous recording/larger internal storage for that. Also a detection zone, that's a must but I assume can be added via a software update.
I have so many questions on the USB connection and the battery. Can you keep the USB plugged in forever or do you have to remove the doorbell and recharge it every six months? Do you have to charge the doorbell for 24 hours before connected it? I could probably make up more questions if I think about it
All I heard was "dual band Wi-Fi connectivity". It' about time. I won't be buying this version since I have the original Wyze video doorbell, but it's nice to know Wyze is finally supporting dual band Wi-Fi.
I wish this one had a solar panel add-on (like I noticed Ring now has) with this because it would be nice for my high traffic area. I have to bring in about one a week because of that. I didn’t realize how busy my street was until I bought this thing. Designating a “detection zone” didn’t help with that either. Also, is it normal that you can’t power off when charging it? I read you can, but my unit will not shut down UNLESS it’s not plugged in.
Thanks so much for your suggestion! We'll make sure to pass this feedback along to our team. Our product team is always looking for ways to improve our current products and to know what our fans would like to see next. Please feel free to add your voice to the conversation here: forums.wyzecam.com/c/wishlist/l/votes. 🙂
Great video, however to be perfectly honest, the main thing I want from a video doorbell is a POE connection. The alternatives are relatively limited, and they all have significant negatives. The Reolink is really the least defective, as seen by the video you made on it a few videos ago.
Thanks so much for your suggestion! We'll make sure to pass this feedback along to our team. Our product team is always looking for ways to improve our current products and to know what our fans would like to see next. Please feel free to add your voice to the conversation here: forums.wyzecam.com/c/wishlist/l/votes. 🙂
I can't put this outside my apartment because we can't have it viewing common areas, so that's why I can't put the V3 in my windowsill. If I stick this in a plant, to view through a window, will it work? I know two way talk won't work, but will it still record through my window and be visible?
For someone who already has a standard Wyze door bell (wired) are the mounting plate and mounting holes same for the Pro model, or will they have to drill new holes?
@@warofhero The problem is that I have a brick wall, and thr brick surface is no flat, hard to stick tape to it, It may stick for a week and then peel off.
@@warofhero I have 2 very similar houses that I want to upgrade to Wyze doorbells. The first house is already done with the standard Wyze and I didn't have to drill new holes. I want to upgrade the second house to the Pro model. I hope the mounting bracket has the same hole pattern so I also don't have to drill.
Hey there, I got my wyze video doorbell pro. Installed it wired. I hear the chime sound only with the chime that came with the doorbell, but not with the built in chime that is already in my house. I thought when wired it connects to my already existing chime in the house. Am I doing anything wrong. Can you help. Thanks
Which of the antitheft doorbell door mounts for apartments will this fit in? Having a problem finding one since camera and button are so far apart. I dont want to have to send it back. Please help
wyze should work on fixing their delayed notifications . I and many others get the notifications 15-20 seconds late . this is not reliable . pls fix this
Why the fisheye? I have a Cam v3 at my door.. nice beautiful picture. Even though I want an actual doorbell I wouldn’t trade the picture I have for that fish eye nonsense
Yeah! It doesn’t make sense they went for the fisheye. Make it an option if you want it that way via a software switch. Use the beautiful camera views you have on the Cam V3.
Seems like cam plus has been down graded too. Use to get up to 5 min.recordings now I get a lot less. Like 33 sec. The most in get now its a little over a min . it doesn't capture all of them movement.
Hi Jason! Wyze Video Doorbell Pro comes with 2x long bracket screws and 2x short screws. Following the directions in the app, you would use the 2x long screws to secure the mounting bracket to the wall. You will see two-hole placements for these screws. Next, you'll place the backplate on the bracket and use the 2x small screws to secure it to the bracket.
I can tell from having this doorbell that it wasn’t ready to be released, the fish eye is horrible and the video quality is pretty bad. They probably anticipated the bad reviews and therefore didn’t allow them.
Wyze Video Doorbell Pro was in a preorder phase until its official launch today. Reviews are usually published a few weeks after the general launch arrives, so it shouldn't be too long!
Hi there! While we don’t offer that feature at this time, it’s been a popular request! Our product team is always looking for ways to improve our current products and to know what our fans would like to see next. Please feel free to add your voice to the conversation here: forums.wyze.com/c/wishlist/12. 🙂
@@wyze The online store shows it available to add to cart but it wont add to the cart. I mentioned this to support yesterday and they said its not available right now and dont know when it will be
Hello my friend. U r so funny. I bought this because of the information that you provided. Internal Battery that last 6 months. I had set it up exactly the way you recommended. Unfortunately, the battery didn't last more than 4 days. I recharge it again, but I monitor the screen the way it decreases the battery. It's no way in the world it's 6 months unless I am doing something wrong. I need ur response. Please 🙏 respectfully, what's going on?
Hi there. We're so sorry to hear this happened! For this one, we'd recommend working with our support team because they're better equipped to help resolve these kinds of issues and to ensure that you get help quickly. Please submit a support request using this link: support.wyze.com/hc/en-us
1000% Agreed! I could really use a Peephole Doorbell Camera. There’s a niche market for this but, would be amazing if Wyze outdid the competition in this area as well. Please make one!!!
Ooh ooh I want one, no I need one, no I must have one, no I am in the U.K so no WYZE yet. I am holding out so that I do not have to have about ten different APPS for different products, as one should do the job. Remember team 240V is the next bug jump for WYZE.
3:30 No, sweetie. Thieves don’t steal doorbells to then use in their homes. They steal them so there’s nothing at YOUR home to record them the next night when they send a friend over.
@@frankm2385 Thanks for the update bud! that was my biggest hope and now disappointment. i got the old one and sound is horrible, seems they dont care about sound quality one bit.
Secondly, just called and talked with tech support. You guys need to come up with a better system. Instead of using email responses, how about you just check the persons account and see if they paid for the device. I should not have to take pictures of my devices and send them via email to demonstrate payment. Wow. Come on...
No way I'm spending more money on your doorbells! The first model requires a power cycle regularly to keep working and the bracket broke in the first month. Pretty poor quality IMO!
They've become so not wyze of late. A cam outdoor is $60. Are you kidding me? I'm tired of the pandemic excuse. I paid a good price for their products. I pay for cam plus. But the latest excuses, sheesh. Same as other companies with better shit. God I wish the old Wyze would come back. :(
As components rise in price (and shipping costs) we have to shift our prices to match because we have razor-tight margins. We promise that we will always push to give you the most aggressive pricing we can.
As a deaf individual, I enjoy using your product. Are there any plans to add an accessibility feature where if a doorbell is pressed, you can set the whole lights in the house to flash lights, maybe 4-5 times to grab my attention?
I passed this feedback to our team and we're going to look into adding doorbell button press as a trigger to our automations system, Rules, in the future. Thank you for the feedback!
@@wyze Please make this happen!
@@SamuelSandoval1 yes. My mother has lost her hearing and I would love this for her.
@@wyze I bought a doorbell pro and wired it up... still disappointing that the feature haven't come yet. :(
I was just thinking about this feature for my brother who recently went def. This would be an amazing trigger to be able to set
Feb 2022... Wyze Video Doorbell Pro w/Micro Usb? Do you guys also have shag green carpet in the bathroom stalls?
I've had one for a few weeks now, and all I can say is: it works well. Haven't had an issue with it all! Thank Wyze
Did you have to pre-order yours? Where did you find it?
Can this connect to Alexa to be able to have live view on their echo device and announcements on all echo devices?
Just don’t understand why not have continuous recording with micro sd card.
They want you to subscribe. And battery concerns... But the first reason is why they don't allow it even when wired.
Love the product, love ALL your products....
But the micro USB is decade old tech. Please consider USB-C in the future.
Yeah
Same thing I was thinking. It's outdated before it is even out.
Most likely went micro usb to keep cost down
@@anthonyespinal5931 this
God I would love one of these. Any word on when they are going top be coming to Canada???
Just bought one at Home Depot in BC.
PLEASE make a peephole camera so I can get rid of my ring and be completely in your ecosystem!!!
I can't wait to get one! FYI I really hope that this year you provide us with outdoor wireless cameras.
They already have an outdoor wireless camera. I have to say it is actually garbage.
@@anthonyespinal5931 They aren't, you must be a fan of another brand. Wyze products are solid.
@@starmc26 I actually love Wyze and their products. I have the scale, Cam V2&3, both vacuums. I just found the Outdoor Cam to be really crappy, for me at least
so you can add multiple chimes to this camera right? so that i can have some in the rooms and living room?
Man I was hoping the USB charge port is in the middle like Original Wyze Doorbell. I do hardwire with USB cable. Do you plan to make Wyze Doorbell 2 with same form factor and better camera?
It should come with a more secure mount then just an adhesive strip. If someone lived in a rough neighborhood I could just see it getting stolen. That's what's keeping me from getting it!
FYI…you don’t have to live in what you consider to be a “rough neighborhood” for property to be stolen. I reside in a middle/upper class area, and my white neighbor next door, who makes really dam good money, is a thief. Go figure.
Not many people, even stupid kids, will steal something that is video recording them do it.
Does it work with Apple HomeKit? Next
Ok I LOVE this doorbell. But the only thing is when you share any or the devices to a family member say like your husband the device features is like a Wyze lite version. They only get certain things and to me that is very disappointing. There should be some kind of option to let the hubby/wife be admins and say if you shared with the babysitter they get the lite version. But this camera doorbell has made my packages safe and sound with no problem with failed delivery’s cuz the driver is lazy.
going wireless, Should you charge the video door bell camera before installing it ?
I still don't like the fish view lens. I don't enjoy seeing the camera housing mostly and then having to zoom in to see as normal. Just my opinion for the next doorbell.
They just updated firmware to have 2 viewing options. Fish eye and regular square view.
Can you add additional chimes? I've got 3 floors. I want one in every room.
Just hooked mine up works great.. Would love to more chime options if they could just double up the 1st chime sound that would be great...
I find it odd that all the negative reviews have been removed from the page. Last time I looked, about a week ago, I think this thing was batting about a 1.5 to 2 star rating out of a dozen or so reviews.
Hello,
Any news on having separate notification tones for each WYZE camera?
Just purchased! Looking forward to using it !
Is there a detection zone? If not it definitely needs to be added
My doorbell is not taking a charge. My other doorbell is taking a charge. I just purchased these during the summer time. Can the battery go bad?
Just ordered! Any deals on cam plus subscription included with purchase? Thanks!
Please, please make a variation with no fish lens/ or much less of it and an option for continuous recording/larger internal storage for that. Also a detection zone, that's a must but I assume can be added via a software update.
They just updated firmware to have fisheye and no fisheye view.
I have so many questions on the USB connection and the battery. Can you keep the USB plugged in forever or do you have to remove the doorbell and recharge it every six months? Do you have to charge the doorbell for 24 hours before connected it? I could probably make up more questions if I think about it
My security screw doesnt work. It just hangs loose and doesnt grip to anything.
I'm also not a fan of the blue light not having an off option.
All I heard was "dual band Wi-Fi connectivity". It' about time. I won't be buying this version since I have the original Wyze video doorbell, but it's nice to know Wyze is finally supporting dual band Wi-Fi.
Almost ALL iot devices are 2.4 ghz only, Wyze Actually has broken the mold by going dual band.
Would love a peephole doorbell version for renters! :D
How am I going going to removed the doorbell if I'm moving to a new house?
I wish this one had a solar panel add-on (like I noticed Ring now has) with this because it would be nice for my high traffic area. I have to bring in about one a week because of that. I didn’t realize how busy my street was until I bought this thing. Designating a “detection zone” didn’t help with that either. Also, is it normal that you can’t power off when charging it? I read you can, but my unit will not shut down UNLESS it’s not plugged in.
Thanks so much for your suggestion! We'll make sure to pass this feedback along to our team. Our product team is always looking for ways to improve our current products and to know what our fans would like to see next.
Please feel free to add your voice to the conversation here: forums.wyzecam.com/c/wishlist/l/votes. 🙂
Great design except for the color. Black would be my preference.
Great video, however to be perfectly honest, the main thing I want from a video doorbell is a POE connection. The alternatives are relatively limited, and they all have significant negatives. The Reolink is really the least defective, as seen by the video you made on it a few videos ago.
Thanks so much for your suggestion! We'll make sure to pass this feedback along to our team. Our product team is always looking for ways to improve our current products and to know what our fans would like to see next.
Please feel free to add your voice to the conversation here: forums.wyzecam.com/c/wishlist/l/votes. 🙂
@@wyzeHI wyze
I can't put this outside my apartment because we can't have it viewing common areas, so that's why I can't put the V3 in my windowsill. If I stick this in a plant, to view through a window, will it work? I know two way talk won't work, but will it still record through my window and be visible?
Who says you can't have it viewing common areas?
Make sure to turn off the IR lights or you will get reflections at night.
What about additional chimes
I appreciate the laugh track. Cheers!
Why are Most of your products Not available in Canada???
For someone who already has a standard Wyze door bell (wired) are the mounting plate and mounting holes same for the Pro model, or will they have to drill new holes?
If you don't want to drill new holes, you can use 3M Double side tape to glue the mounting plate.
@@warofhero The problem is that I have a brick wall, and thr brick surface is no flat, hard to stick tape to it, It may stick for a week and then peel off.
@@woofinuwell you can try to put 1 more double side tape to make it thicker. If you have the original Wyze Doorbell, you don't need this Doorbell Pro.
@@warofhero I have 2 very similar houses that I want to upgrade to Wyze doorbells. The first house is already done with the standard Wyze and I didn't have to drill new holes. I want to upgrade the second house to the Pro model. I hope the mounting bracket has the same hole pattern so I also don't have to drill.
Hey there, I got my wyze video doorbell pro. Installed it wired. I hear the chime sound only with the chime that came with the doorbell, but not with the built in chime that is already in my house. I thought when wired it connects to my already existing chime in the house. Am I doing anything wrong. Can you help. Thanks
Can this one actually trigger the built in doorbell chime not just the plug in attachment?
I would like to order from amazon uae but i read some bad reviews about the package accessories not received like the record card.
Which of the antitheft doorbell door mounts for apartments will this fit in? Having a problem finding one since camera and button are so far apart. I dont want to have to send it back. Please help
waiting to be available in Canada
wyze should work on fixing their delayed notifications . I and many others get the notifications 15-20 seconds late . this is not reliable . pls fix this
Get better internet.
All my notifications come in at about 2 seconds and I have the slowest internet at home
Why the fisheye? I have a Cam v3 at my door.. nice beautiful picture. Even though I want an actual doorbell I wouldn’t trade the picture I have for that fish eye nonsense
Yeah! It doesn’t make sense they went for the fisheye. Make it an option if you want it that way via a software switch. Use the beautiful camera views you have on the Cam V3.
I just read, now it’s both options in app. Fish eye or not.
I have 2 doorbell pro's that will NOT connect, followed all directions given. Still won't connect 🤦🏾♀️
will consumers ever be able to use WYZE on the computer?
again not available to canada !!
Seems like cam plus has been down graded too. Use to get up to 5 min.recordings now I get a lot less. Like 33 sec. The most in get now its a little over a min . it doesn't capture all of them movement.
Which screws are used for the corner mount and where do they go?
Hi Jason! Wyze Video Doorbell Pro comes with 2x long bracket screws and 2x short screws. Following the directions in the app, you would use the 2x long screws to secure the mounting bracket to the wall. You will see two-hole placements for these screws. Next, you'll place the backplate on the bracket and use the 2x small screws to secure it to the bracket.
Why are user reviews removed for this product? Most other products on your website show reviews.
I can tell from having this doorbell that it wasn’t ready to be released, the fish eye is horrible and the video quality is pretty bad. They probably anticipated the bad reviews and therefore didn’t allow them.
Wyze Video Doorbell Pro was in a preorder phase until its official launch today. Reviews are usually published a few weeks after the general launch arrives, so it shouldn't be too long!
Because they were negative?
@@Stealther Pretty much, if you look at UA-cam’s reviews they’re mostly pretty negative on it :/
I keep hoping you can get rid of that fishbowl look in the setting but it looks like a no, I'm just sick to my old one
Not crazy about the fishbowl view. That’s crazy that they went that route
Does it connect with the Wyze Hub security system?
Staying with v1 doorbell. I don't like the fish eye look of the v2 doorbell.
Can the pulsing blue light be turned off?
Hi there! While we don’t offer that feature at this time, it’s been a popular request! Our product team is always looking for ways to improve our current products and to know what our fans would like to see next.
Please feel free to add your voice to the conversation here: forums.wyze.com/c/wishlist/12. 🙂
When will this product be available to purchase
Now! :)
@@wyze The online store shows it available to add to cart but it wont add to the cart. I mentioned this to support yesterday and they said its not available right now and dont know when it will be
@@bmorgan1022 Give it one more look!
@@wyze it won’t work in chrome on PC. Had to buy it on mobile
Are there any retailers carrying this yet?
Home depot
@@5phany5 thanks
is it possible to hook up 2 chimes?
Hello my friend.
U r so funny.
I bought this because of the information that you provided.
Internal Battery that last 6 months.
I had set it up exactly the way you recommended. Unfortunately, the battery didn't last more than 4 days.
I recharge it again, but I monitor the screen the way it decreases the battery. It's no way in the world it's 6 months unless I am doing something wrong.
I need ur response. Please 🙏 respectfully, what's going on?
Hi there. We're so sorry to hear this happened! For this one, we'd recommend working with our support team because they're better equipped to help resolve these kinds of issues and to ensure that you get help quickly. Please submit a support request using this link: support.wyze.com/hc/en-us
Wyze should fill a niche that's not being filled anymore. A Peephole Doorbell Cam. Ring used to make one but stopped updating it.
1000% Agreed! I could really use a Peephole Doorbell Camera. There’s a niche market for this but, would be amazing if Wyze outdid the competition in this area as well. Please make one!!!
For the love of God please ship to the UK..
1. Turn on microphone access
Ooh ooh I want one, no I need one, no I must have one, no I am in the U.K so no WYZE yet. I am holding out so that I do not have to have about ten different APPS for different products, as one should do the job. Remember team 240V is the next bug jump for WYZE.
Is there an option to wire it?
Yes, this video mentions that it comes with everything to hardwire it
3:30 No, sweetie. Thieves don’t steal doorbells to then use in their homes. They steal them so there’s nothing at YOUR home to record them the next night when they send a friend over.
They already GOT RECORDED stealing the doorbell, you do know that the video is stored elsewhere, no?
Hi could you please ship it to India?
Unfortunately, the audio on this doorbell is horrible.
Hi Frank, are you referring to the new doorbell or the old one?
@@yevgenyrozovsky6543 New one. This guy agrees with me. ua-cam.com/video/SpsNkCTh6ls/v-deo.html
@@frankm2385 Thanks for the update bud! that was my biggest hope and now disappointment. i got the old one and sound is horrible, seems they dont care about sound quality one bit.
@@yevgenyrozovsky6543 Neither does Ring. I have both. 🤷♂️
Mic sucks but every thing else pretty good that's why they skip the two way mic as you can tell in this video.
Secondly, just called and talked with tech support. You guys need to come up with a better system. Instead of using email responses, how about you just check the persons account and see if they paid for the device. I should not have to take pictures of my devices and send them via email to demonstrate payment. Wow. Come on...
looks like a ring video from 1995
it's really sad the old one was 4x3 and you could see the top and the bottom of your Amazon packages that you cant
and why does it say someone is calling you when it's the doorbell and the old version it says someone's at your door man you are slacking
No way I'm spending more money on your doorbells! The first model requires a power cycle regularly to keep working and the bracket broke in the first month. Pretty poor quality IMO!
They've become so not wyze of late. A cam outdoor is $60. Are you kidding me? I'm tired of the pandemic excuse. I paid a good price for their products. I pay for cam plus. But the latest excuses, sheesh. Same as other companies with better shit. God I wish the old Wyze would come back. :(
As components rise in price (and shipping costs) we have to shift our prices to match because we have razor-tight margins. We promise that we will always push to give you the most aggressive pricing we can.
@@wyze See. Corporate answer. I used to love you guys.
@@wyze Come on. $60 and then CamPlus?! Not better than others. You guys are the normal Userer. Nothing special anymore. So sad.
I would have already bought this, but that fisheye view is terrrrrrrible
Not buying another Wyze camera product until you fix your microphones. They are the worst in class.
Does Wyze monitor and answer questions people ask after watching this video? The company is going downhill fast.
Micro USB
* 🤦♂️
it sucks why is it round . yuck it should beike the older one
Micro USB? It's 2022
Ha
Oh and try to get support. So 2022. No real humans. Wyze has become big and worthless.
1. Turn on microphone access
1. Turn on microphone access
1. Turn on microphone access