Another Drivesavers Fail: Let's Review
Вставка
- Опубліковано 8 вер 2024
- Apple inexplicably continues to recommend Drivesavers for iPhone data recovery. In this video Drivesavers has ruined a customer's potential for future data recovery by installing her iPhone data storage chip upside down on her logic board creating multiple short circuits.
We’ve recovered data from so many devices from people who had originally been to and/or been quoted from drivesavers and we’re always shocked at their prices. Granted I was told they’re outsourcing for the most part, but still wild price tags. Feel bad for anyone that falls victim to it.
Drivesavers... outsourcing? To whom??
@@SteveNeighbor I could be wrong but that’s what I’ve heard. They outsource to other techs that do logic board / data recovery. Maybe for certain jobs not 100% sure honestly
@@fixthisone This needs Vikings on backup, chanting 'spam, spam...' Er, SCAM, I mean.
- Then the lady asks, "Have you got anything without too much scam in it?"
(Monty Python fans will get it.)
@SteveNeighbor wonderful scam, lovely scam
But seriously, Wow. Is DriveSavers one of those meta-businesses that just do marketing to generate leads, then turn referrals to actual techs? I have seen contractors (like plumbing or HVAC) that operate that way. Every one was a horrific pile of markups on top of markups, if they weren't an outright scam factory.
"WHY is Apple STILL sending LOYAL customers to THOSE scammers? REALLY?"
Because apple doesn’t give a crap about wether the customer gets their data or not. It’s all about selling you a new shiny iphone
Kickback.
@@p00riaia Damn straight. I cannot fathom their customers' loyalty. It's like a cult. But they must all feel like complete 'cults' after Apple shafts them AGAIN.
Because of the kickback Apple receive from each referral, perhaps?
My inner conspiracy theorist wants to label this as: 1) "If DriveSavers can't fix this, we're gonna make sure no-one can." 2) the result of a shady deal btw and DriveSavers that includes some kind of non-disparagement clause. IOW, they can't state the facts that a change in iOS 17.4 made this unrecoverable.
What a dilemma!
Its bad programming on Apple's behalf because the phone should NEVER be in a critical space condition. Once there is 1GB left, that should be saved for critical data situations.
Apple hasn't been worth a shit since Steve Jobs died.
@@paulbryan2611wow is that ever the truth.
Came her to ask about this... Seems strange they would allow that. The OS and hardware both probably reserve some space already... Not sure why they wouldn't reserve enough space for the OS to update. There must be a reason... It can't just be pure negligence can it?
Thanks, Jessa and the iPad Rehab crew for fighting the good fight, bringing this incredibly shady behavior to light.
It's too kind from you guessing that they actually reballed the nand before soldering it back upsidedown...
a good note from this, never fill your NAND storage for more that 90%
I've seen iPhones brick so many times from running out of storage during updates. Apple had some free space calculation logic issues in the past which were really bad. Now, I wish they had reserved storage put aside for installing and applying updates. Microsoft started doing that with Windows 10 because their large feature updates (when they were full OS re-installs) couldn't install on cheap Windows PCs with eMMC storage.
I was heavily involved in the computer spares market 25 years ago and find it sad that the shenanigans that started then are still ongoing today. The same manufacturer's scams regarding spares availability, repairs being more than a new unit (shocker!) and the outright lies told to those who helped build the brands. But much of that is our fault for accepting these practices as standard. Don't like it? Vote with your feet!
"The dot is in the wrong corner": Data Savers' fix: etch a new dot in the other corner, and cover the original dot.
Not realted to DriveSavers but I find it incredible that this is even an issue to begin with... Bricking devices because the storage is full... Only at Apple.
This is the second video of yours I'm watching and I'm already OBSESSED.
Thank you to Louis Rossmann for recommending this channel, you and him are literally my top 2 fav channels on yt.
Also Drivesavers should be put on full blast for being so full of bs, it's long overdue.
It's probably "not recoverable" because the technician put the chip into their machine upside-down, too.
So essentially, if you decline a Drivesavers quote they sabotage your device.
Great Video Jess! always a great educator.
I find it hard to understand why the phone would not give you an unignorable warning that you're close to maxing out your storage space and need to take immediate action..
I've always kept an eye on the storage space on my phone and if it was getting too full would delete or move things off the phone,, but that's me..
Could you pull the data from nand and write it over to a higher capacity nand then do the update?
nope, the logical partition would still be too small and you can't modify this since the data is encrypted
My big question is how does Apple allow this to happen in the first place? Seriously how hard would it be to partition the nand so that there is a chunk of space for storing an update that can't be filled by user data and prevent an update like this?
Title,: Drive Savers - Where we've turned the world of data recovery upside-down
You said nand soldered on upside down and literally laughed out loud super hard.
Backup a day keeps the data recovery away
1. Can you get the gibberish off the chip?
2. Can you get the gibberish back onto a) the same chip? b) onto a different identical chip?
3. Can you delete random chunks of gibberish until enough space is free?
4. Does 3 have a chance of failure due to some of the gibberish being actually important?
5. Can you repeat 3 until it just happens to choose only data that is not important?
6. Can you repeat 5 with mutually exclusive data chunks so two recovery steps can each recover the data that the other selected to delete to make space?
That's an interesting idea, taking the raw bit data and copying to a similar NAND, but it would take quite some R&D time for them, and unless someone offers to pay them for this R&D time, i don't think it would be viable for them
Yes, you can get the data from the chip, but it will be impossible to decrypt. No, you cannot delete random chunks of data; the filesystem keeps track of which blocks are free but the filesystem itself is encrypted so you cannot modify it to tell it some extra areas are free. Copying the data onto a larger chip might work, I am unsure.
Jessa Drivers got in contact with me, kept calling me until I responded they wanted me to get in their program affiliated link 🔗 when they called, I said I cannot recommend people to drivesavers Because the practices of what they’ve been doing to customers, the community is not happy with them and they just hung up on me Haven’t heard from them since then.
if I can’t recover something, I always refer them to you.
Don't expect a straight answer from DriveSavers
Don't expect a straight answer from a corporation or company that's large enough to compartmentalize
Jessa, you dseserve all the great praise you receive ...... you are simply AWESOME! Thamk you for this very informative video (as well as all the others! 🙂
It's scandalous isn't it, and also mystifying that Apple would send their customers to such a company and not stop to think how it makes them look.
I was worried the whole time that their NAND shenanigans would have cooked it, putting a voltage on the wrong line. I m glad at least it wasn't that, and maybe someone in the future will be able to pull the data.
If the nand is soldered upside down it is a very grave issue. I often encounter this type of problem in my line of work.
Today may 29th my friend was able to fix the same issue with iphone 15 pro update to ios 17.5.1
That’s lucky for them! We also tried Ilucion’s phone today and sadly it’s still error 1110, although in her case we can’t rule out damage to the NAND from DriveSavers poor handling
Jessa, would the phone recognise a USB drive in lightning port and use that if it sees the nand is full?
5:02 "Drive Savers that likes to build themselves as some sort of premier specialist place" does that sound like some other company we know (cough, cough, Apple). Drive Savers doesn't know how to solder a NAND on correctly and Apply doesn't know when and how to properly admit they made several mistakes in basic design. I'm not surprised one scammy company refers customers to another scammy company
30:17 Drive Savers, also know that that choice also hurt your reputation and in turn will most likely hurt your bottom line
I have a stock of error 1110 that is waiting for a solution currently. Hopefully one comes out eventually.
I also have some stock too 🤣🤣
Are we sure she actually sent it to "drive savers" and not some scammer who she thought was "drive savers"?
Is there a piece of memory somewhere else that you can replace to make room for the update?
hello i saw your fake temprature warning and it has to get a simple solder job how mutch would that cost
If you acidentally dropped your iphone in the toilet, apple would tell you to flush it and go buy a new one
Maybe if you modify the update to size = zero it won't run out of memory for the update.
There is possibility very highly that due NAND requires being memory device to get correct commands through its protocols to do any operation... there would not happen much as it doesn't get any command successfully.
Maybe in funniest case.. they even put NAND wrong way on their "repair" logic board and saw it didn't work. Aka always using it wrong side everywhere.
Also, that much with the apple discount? Im like lemme see the price without a discount
Someone should investigate this! The deal has "mark-up so you can discount" written all over it.
My mom iPhone 8 Plus was ran over by a car we fixed my screen but the phone is locked or disabled she has all her grandchildren photo is there anyway you can please recover the photos ?
Drivesavers is an awful company. I've seen stuff like this from them before, particularly on a MacBook Air where the T2 chip was replaced, which absolutely ruins any chances of data recovery.
That's why I always copy my data to thumb drive on sd card and to my computer and Google drive at least I can do it on Android don't know about how iPhone can read write to a thumb drive or sd card. My phone I can put a SD card in.
Las Vegas? What about Jesse Cruz from VCC Board Repairs???
Hes definitely not on apple's map. They only refer store fronts
What happens when you run "Revive" in Apple Configurator?
VERY-INTERESTING :)
THANK YOU FOR SHARING :)
THANK YOU FROM ISRAEL :)
It is dishonest and if you want to succeed in any profession you have to treat your customers fairly and do your best for them.
In my 35 years of self employment I never had to advertise.
Too bad that there is no way to "add" a little extra memory so recovery can be achieved long enough to do a data dump.
Joe Ham from Gadget Genie is the man! He's a local celebrity in the PNW!
This also illustrates that we need to have microsd card slots on phones. I know Apple won't but there is hope for others
Wouldn't help too much, if the data there is encrypted and tied to the hardware. The real problem is not having a (maybe optionally enabled) second way to decrypt the data, using a long passphrase, that you can write down and put into a safe, or some other password storage. Or if you have 2 devices, store that backup decryption for each on the other device at least.
This would be a very easy fix, and wouldn't decrease privacy at all, while improving data safety a lot.
Even if she payed 6500$ they would try to take more and moore until she say stop. And in the end thay would say "it can not be repaired".
Why in God's name is there not emergency storage for this situation/problem?!
Especially since they deprecated a potential avenue to fix this?!
Good stuff Jessa!!
Is DriveSavers owned by Apple 😞
Its a shame when companys behave this way ... drive sabes could simply said what the problem was.. saying that its a piti that there isant a version ter down of the software that would clear some of the data allowing the oficial software to be istaled.. saying that excelente vídeo wish you well
can you please tell mewhere that log is saved ? thanks.
If I learned anything from watching Star Trek, it's that you should try reversing the polarity.
Interesting, I was able to resolve 1110 error recently with the latest iOS
I was 1000% sure you will go on and fix it just to know the truth.
I'm the same, couldn't go to sleep without knowing it.
Hi. A few thoughts. How does the customer know that's her original NAND chip she got back? Could the pulling of the NAND and incorrect re-seat have been an attempt to screw up the next shop or the customer if she tried to power the phone after it came back from DriveSavers? With error 1110 do same model phones with larger storage have additional NAND chips to make up the total storage? If so could this NAND be moved to a board from a similar phone (now with higher storage) to pass update?
The NAND's syscfg has the serial number of the PCB serial, which is unually stampped on PCB.
These guys sound like the 'technical support' scammers that the scambaiter folks deal with. Seriously. Are they even legit?
Also they sent me a referral code already after the expo
Why make a phone that has such a stupid simple error that the memory is full, then cannot be fixed, every chip should have max memory and an operating system, to warn memory soon full, and update memory should be Minimun 2-5 GB memory for to avoid problems, because memory is not a problem today, whether you have 256GB or 251GB, or 512-507 GB is not a problem
I guess it's all just about making a lot of money :-(
Have a nice day.
"Where earn and where revoke title of being Professional"
well, one good thing is i dont feel bad about not being able to afford an iphone, so there's that
ops!
Computer Doctor BG means Bulgaria imo. Country code for Bulgaria.
$6000? .... 😮💀
6500
DriverSavers should have gone to spec-savers.
See it so many times
I'm going to ask a dumb question, but I'm new at the microsoldering game. So, if the error was recoverable in the past before iOS 17, could you not install iOS 16 on the phone temporarily? I've done that to a ps4, that was corrupted Now I know it won't work as well or like the phone should but if you turned off everything except what you need, is it possible with the help of a pc to load iOS 16 firmware and then recover data? Feel free to give me a laughing emoji if you want and I will understand😉
In theory thatd be a great solution. The problem is apple patches old IPSW versions. So when you try to install it fails.
Hi jessa, im just curious, is it possible to clone the nand to a higher GB nand, and then pass the update? Can that possibly work?
Sadly no. It’s a good idea, but the CPU requires data erase when copying to a new physical NAND. You can copy the serial number of the NAND and increase the size but the cpu will not decrypt the data, only erase the data.
Need to piggy back a CPU ‘clone’ that communicates / interrupts the original CPU - with a bit of handshaking I could see it work. Call it an overflow handshake.
Way in would be to create a fictitious fault on start up - I’m sure there’s a few ways that could be done.
I’ll Goto sleep & work it out - but prob is I’ll prob not remember how to do when I wake up. Hopefully someone else will crack it before I remember I’ve actually posted a comment here. Good luck
Take a new phone, turn the nand around and send it to drive savers. Maybe they put it back into the correct direction and it’s working again lol. Accidentally fixed: 6500 bucks plz
that is fucking infuriating
Title for this video... hmmm.... "Drive extortionists not savers".
👍
Title: DriveSavers Suck
DriveWreckers
Shocking terrible behaviour =O Hopefully error 1110 might be worked around in future!
😂😂😂😂😂
Jes, Hi from Moscow 💯🗿🥳👍😀🙏
Womp
Title: Capitalism erodes another industry
apple scammers
Please stop marking this video as new. It’s three weeks old!
First!?
I had to skip to 4:40 because a woman who says "like" 174 times in 3 minutes becomes impossible to listen to😔😔
Like, there’s no way I said like that many times. Oh wait. You mean Ilucion. Now that’s just mean, she’s been through enough!
Were you trying to be mean or helpful?
I’ll give this comment a like….. I’ll get my coat
So if the phone is factory reset, it WOULD have been usable if the NAND had been reinstalled properly…
If you do that what Mark has said at the end, you will become just like Drivesavers.