How to be a good server | Multitasking: the essential waiter skill
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- Опубліковано 19 лют 2013
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Multi-tasking is by far the most important skill you'll need to successfully wait tables. Next comes attitude, knowledge of the menu, and personality. Increasing your short-term memory will help you become an expert multitasking server. - Навчання та стиль
I recently became manager at my job because of this video ! Great knowledge
ButonP thanks! way to go!!
***** With a little knowledge and time and the right attitude towards helping people, we can all become manager one day :)
Is it better to be a manager at a restaurant then a server? I have no idea how much money managers make. So idk. I’ll love to work up to that if I knew it was worth it
ChefkidCity: would you tell us what managers make?
@@hbhtcr5707 more stable income as you're no longer work for tips. But in a lot of cases, you will not make more money than the waiters. I've heard of many waiters passing up a managers job because they would actually end up making less.
This guy tells you whats up, and spriinkles in positive encouragement. This guy deserves his 100% like ratio
Thanks homey
Very helpful. I just started working as a server and my biggest thing is timing and making sure everyone I give enough of my attention to the customers. I always feel like I'm running to get the next thing done.
Really great advice here. I’ve learned from serving that it’s doubtful that everything will go perfectly. Just prepare and expect for unexpected things to come up. Just move from one thing to the next in a line and back-track only when really necessary, and you’ll get everything done no problem. Waiting tables really can be a rewarding career.
Great points, focus on one thing until it's done and soon the to-do list will disappear
I see that music production setup in the back, I’m not the only one serving until I can get a music career started 😂
Dont just learn the menu. Learn all the bar liquers in order to upsale the mix drinks. Dont even mention the well liquers like taaka vodka in your speal. Would you like grey goose or Ketel One. When he says be fresh and not repetitive this is so true. Its easy to burn out from falling into saying the same thing to each table. Keep it fresh. Learn to cook the food can help you so much not just eating. . Learn the wines and once again dont mention the house . All wine drinkers know there is a house so no need asking if thats what they want. Details Details. Repeating the Order back to the customer does so much and you rarly see anybody do it anymore. This is very Good in getting a bigger Tip. Most people appreciate this and see you as a step above most waiters.
Grey goose might help your ticket price go up higher, but well drinks helps your restaurant in the profit margin. The margin on grey goose is like 10-20% where as the margin on a bottle of well vodka is often 400-600%. Way better.
My biggest weakness is the proactive part. I do my best, but I always feel so overwhelmed.. UGH
These server advice videos are great! I'm planning to start serving again for the first time in 20 years. I wish I had these videos back then... I am seeing where I could have made so much more $$! Thank you!
Thanks, I'm' glad you enjoy them. Good servers are always in demand
Got my first serving job because I've been watching your videos! Thank you!!
You are most welcome friend :) Now for the advanced course: servetips.com .... many people leave comments saying my FREE videos on UA-cam either got them a serving job or even promoted to manager... so why not drop an easy 20 bucks and learn the mindset of the advanced server, as well as get the concepts and a free gift/training course on how to start your own business... I promise you as a waiter you can choose to become an entrepreneur naturally.... I did and just moved to Asia on Monday... relaxing right now in my new rented 2-story house, riding around on my scooter, kicking it with my dog... and also, opening my own bar/restaurant soon in Asia... I am not just talking out of my ar$e on these videos or comments folks!
I have my first job interview monday at a chinese restaraunt and I am so excited but so terrified at the same time. I just watched most of your videos so that I can be more familiar with the job and you have helped so much. I am a very socially awkward person when it comes to strangers, and I dont have much self esteem, but I do want to throw myself into this because I need it and I think this job experience will benefit me financially and personally. I really appreciate these videos, they have inspired me to do everything I can to be the best waitress I can be. Thank you so much!♡♡
Im starting a new server job tomorrow and your vids have helped,thanks dude.
Starting at Olive Garden Saturday! Thanks for the “tips”
this is probably the only video ive ever commented on. but really this video was GREAT. soo helpful and true valuable knowledge.
Starting at TGIF on Monday. Thanks for your help 👍.
Great advice thanks! I just recently started serving and the company feels no need to train me and I am completely lost and freaking out!
Volunteering at a soup kitchen soon. This video helped, thanks.
Nice videos man I'm working as a server and I've done it for 8 years and there's so many servers that quits cause is so hard to multitasking nut ounce you learn it you become like a sales man
great advice makes a lot of sense to me. Your a great help. Thank you.
Thank you! This was extremely helpful!!!!!
Great Video, I just got my first serving job, and this will be very helpful!
Congratulations are in order Nick :) How are you going to celebrate?
Im starting training as a waiter tomorrow and this video helped me understand on what to do
I hope you're doing well. And always remember that the personal growth and self-education outside of work comes through on the job in your persona as well. Accuracy is key. Language is your medium, so make sure it's gramattically correct to avoid and reduce unnecessary miscommunications with guests. Good luck!
i am a master and i confirm that you speak really good,i really like your introduction 100% true ..100%recomandation people this video its a key,,good luck
Genuine, I believe, is the word that you where looking for.
Thank you. your tips the best tips(for now lol)
Hi..tis is the 100...thaks excellent video like always.
Yo - Music producer also! How cool :D
Thanks a lot. These videos are really helpful.
Bartending/serving is my 2nd job. Many restaurants in my area are kicking out the assholes. It’s not worth losing money anymore for them to get discounts or free food and or lose servers over. It’s about time!
i just started at los tres and im trying to figure out what to say because im not a convo starter
How about "hey fuckers what we eatin' tonight"
TrueGritProductions Lmao
Awesome video! i agree with everything you said! what advises would you give on switching from one restaurant to another? i just got this new job and i feel like i forgot everything i know... it's hard to get used to a new system
Vincent Colas I'd just look for jobs that pay better and offer a few new challenges, that way you can always grow in your skills and experience
thanks for the advice if your waiter dos't matter about the manners!!!!!!!!!thank you a lot
Great video Thanks!
Thanks Daniel! Any questions or ideas for future videos please let me know! Or if you have some good insights too please share them with us :)
Continuity. That's the word you were looking for. You're welcome. ;)
Thank you! :-)
I dont know but I'm scared to stsrt my new job as a service crew this things you said are a great help thanks and God Bless you.
Cheers Joey it's normal to be nervous especially waiting tables but that goes away. Just be in the moment and try, and if/when you make a mistake, own up to it and apologize and managers will never fault you, and if they do fault you, then they are just the 3% of idiot managers out there.
***** Yeah what you have said is true and also before I accepted this job I told to myself that I would be open minded cause I believe that you cannot please everybody just try my best and also I do all these for the glory and honor of God and most of all the important part is that I enjoy my job.
I put my mixer on the right screen too!!
all geniuses do
Pro tools in the back ... My man !
Fasho!
Working at pappasitos cantina rn. Just got promoted to server, thank you for the tips
+Ron Swanson I love it when you call me Big Pappas
Lol
What kind of under achiever are you
Great content
You're too kind ty
I work at Olive Garden. Not only do I have to refill drinks, I have to refill soups, salads, and breadsticks!
I refuse to eat at Olive Garden. Soon, if you're smart, you'll refuse to work at a place like that too. Set your sights higher and look for restaurant that serve wealthy people with college degrees and/or own businesses.
Any particular reason why? I'm interested. I've only been working there for 2 months and it's my first restaurant experience. Can I set my sights higher when I've only serving for 2 months?
PRO TOOLS! your an audio guy?! yup (: i just got a job serving in FL , I go to the art institute in Miami for Audio Production. Thank u for the advice (:
+eliel gogetsu - OMG that is the first thing I saw too! It must not be such a huge coincidence that creative types are often also in the hospitality industry! ;)
+Alysia Stark I guess not, serving is hard work. the learning curve for me hasn't been a easy one that's for sure.
I am a software engineer with over 4 years of experience. At this time I want to shift towards working with people. A waiter is a good option because it involves constant interaction with people. I had 1 year of bus person experience in the fine dining restaurant before. Which route should I take here, apply at the expensive fine dining restaurant right away or make my way up slowly starting with a simpler cafe?
Any advice is much appreciated.
Go from busser to runner. While running the food learn the menu and ingredients. Ask for a study sheet if they have one. At the same time, get a job as a server in a small cafe where you can practice serving and apply your fine dining observations and experience to the cafe setting risk free. After some time, apply for a better server position in a better restaurant than a cafe or just ask for 1 or 2 tables to wait on at the fine dining place where you are a runner.
remember...phony politeness-yes....but sincere
The truth is if you are trying to do good, who cares if it's phony. We watch movies and TV and they're phonies.
agreed,the illusion of sincerity is whats important
4:50 A certain level of sincerity? People are always looking for an experience when they go out to eat. I love my job at Olive Garden and I let everyone know it! :)
confiability my frien confiability :)
Bro got a full studio behind him lmao
everything you need to make something that gets on MTV scumbag
I came to France for my first waiter job, there is language gap, and after two weeks i feel like i'll never will be able to work good :( THIS VIDEO IS 100% true, multitasking all the way, I just can't do it :( but i have to work here for 3 months....i hope, i will get at least a little better...i feel really bad last few days because im so uncapable of doing anything :( sorry to complain, i need it out of me...
still at the same serving job in france?
@@wmfbmp5743 hey. First of all, wow. I totally forgot I ever vented here. Yikes 😅
Second of all, no. Since then I actually worked 3 more seasons in different places across the South and one extra challenging at Corse. And then 3 seasons in Iceland in most relaxing waitressing job ever. 😅
Funny enough, I can remember all these feelings that I wrote here, but as bad it was and I was, it was experience that shaped me the most and since then I became hard worker and many places appreciated me for that. Eventually, I had a good supporting colleague that basically took me under her wing. This was in Le Grau Du Roi. I wonder how different person I would have been without this experience. 😅
Now I work in England, hoping to soon leave hospitality industry.
@@JaneRuss 😆 hahah I was joking and did not expect you to even see this comment, but I'm glad you did! it seems like it brought back some memories and was a good reflection moment.
It sounds like you've had an interesting life since you made this comment 8 years ago.
also I just looked up Le Grau Du Roi and it looks beautiful
I am in the u.s.. I have been self-employed for the past 3 years and just got a serving job last week. I haven't served since I was in college about 8 years ago.. I'm hoping I will get used to it again, but it might be a bit too fast paced for me.. idk..
I drive a cab in nyc.you have to so things acertain way to avoid conflict with customers police dispatchers management etc
I bet
Started kbbq restaurant as a server and it's brutal
Why do you say it's brutal? Brutal honesty, please.
😂
What would be your best advice for a lady working as a waitress ? Are there certain customers that would prefer a lady ?
+Daisy Johnson I think most people prefer women waitresses. Just like how all the in-car navigation systems and cell phones always use a female voice for giving directions.
Thanks lol . I'm just nervous. I dont want to mess up ! Your videos really help . I got the job :) and they asked questions about expierence and I replied with some of the things you said and it worked. Now just have to follow through with them. Thanks bunches !
You were looking for the word consistency
And you were looking how to be a better waiter, something I quit doing over 2 years ago to become self employed and make my own schedule.
***** Great that you speak for a complete stranger, completely. Must be cool being 2 people.
***** All your phony comments just drive up engagement on my video = more $ for me
How often should I check on the tables?
Zing X every 32 minutes
you must be kidding right
haha
how do you respond to customers one liners I just kinda laugh with them but should I add to the joke
only if you have a good sense of humor, sometimes it's just best to laugh and stroke their ego
TrueGritProductions fastest reply ever thanks!
ask the ladies, they'll tell you I"m even faster
TrueGritProductions lol 😂 btw just pushed my avg from 19% to 25%
Walter Robertson That's a game-changer. What's your secret(s)? Btw I will be launching a members-only Server/Entrepreneur program in the near future with a private support group on facebook to weed out the serious moneymakers from the freebie seekers, ya know, just like how servers qualify and spend their time on tables according the quality of their guests :0
I can only carry 4 plates 4 bowls and cutlery
I can only carry 20 plates, 7 wine glasses, and 3 other servers that decided to go to the Justin Timberlake concert instead of showing up to work.
I enjoy your videos and like that you say ASSHOLES there are so many of them.
The part about sounding robotic about what's on the menu is probably my downfall lol. I can't help it though when you get the same questions day in and day out. It's hard to be enthusiastic about it. I have a lot of respect for servers. It's hard work and takes a lot of patience
Can you talk about how to exercise multitasking?
+Olanna Says I think it involves turning off your conscious mind and absorbing the details of your situation completely without trying to remember every one, and letting the info come back to you when needed. Also, at first it can be good to constantly be running your next 5 tasks through your mind so that your actions eventually naturally follow the priorities and adapt on the fly without stressing.
+Olanna Says The challenges of multitasking is going to be diffrent in every place you work because the dutys that you are asked to preform will differ. Once you work in a place long enough it will become second nature how to ebb and flow. So just know that going into a new place or if your waiting tables for the first time. But yes the things that will start to become natural is time management. When you have 20 things to do in ten mins. You wont have to think about how many trips you have to walk from the back to the front and grab what items to do what project or get something for a table. You will naturally grow into doing the job. Its so true you need to avoid negativity so I take it a step further. Remeber your there to make money so avoid negative people all together and just concetrate on that cash. GL
+Mark Betancourt great advice thanks so much
that's why i prefer chinese restaurants with huge table everyone takes own food so much better idea.
Peter Shaman takes way too long to serve that way and is a hassle for the guest
Peter Shaman no，now a lot of chinese restraunt is becoming more and more western like .it is funny ,that to be international is the most imprortant thing which our boss thinks.and infect as i see(i am a employer as a waiter in the hotel now),chinese hotel espcially these gay who want to get a "fivestar hotel" is really poor about it .Only do it well,and don't care about how to do it well unless some thing hinder me to earn money ……fancy ,hehe. We don‘t know and hadn't learn the culture of the West,and most of us don't want to know.....we get pay for month and just do wt the executives said...well. i think it is just like a joke when you see the director tell me “The handle of a cup of coffee is on the right side when you take the coffee to the guest with sugar and milk.don't ask anything else this is rule”......
well,don't eat western food in chinese hotel. i think wt we had done leave me feeling sick!
maybe it is ok in big city,the place where i lived is only a town (although it is a established city).
hope you can get a good travel in china with troditional chinese things……but……i am not sure about it
Actually...the first thing to do is "Smile". Also, write down the ENTIRE initial order.
all these from your house, not one video of you in action.
+DJ Moonboots Hang on George Zimmerman, I shot these in my studio apartment in North Hollywood, some of them while on food stamps and unemployed, and they are some of the highest ranking in the world on Google and UA-cam, and I am self employed now with no residence to speak of. Or...... I could just film myself waiting tables
Your statement proves my point. I can't say anything to that.
DJ Moonboots I don't wait tables any more, I made it, and that's the goal and point of every waiter. If you need a demonstration of good service then take you $200 and go to the prime steakhouse in the nearest city with half a million or more people and figure it out for yourself. Other than that, thank you for your comments as they increase engagement, which increases views and ad commissions from UA-cam.
do you have a soundcloud? looks like youre a music producer as well, check out soundcloud . com/volumeproductions
Short-term memory? Half the waiters in this country are pot smokers or cocaine addicts!
That's a myth about marijuana affecting short term memory. I used to smoke weed and by the time my tables were all there I was multi-tasking like a motherfucker
***** Multi-tasking and memory are not necessarily related or dependent on one another. Besides, it was a joke.
gukgl uyguig You were still partly right :) Most waiters are potheads, cokeheads, meth heads haha. But what really made multitasking difficult for me was prescription meds.
HOW ABOUT STOP TALKING OVER PEOPLES FOOD AND STOP PUTTING YOUR THUMB AND SHIRT ON PEOPLES FOOD WHEN LEANING OVER TABLES
How about tip me 18% or I destroy your favorite Lego set?