The Customer Said It's My Fault... They Were 100% RIGHT! PlayStation 5 Trace Repair Warranty Return

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  • Опубліковано 1 лют 2022
  • #repair #righttorepair #microsoldering
    thecod3r.live/pcbway
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    🛠️ Workshop Equipment I Either Use Or Recommend:
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    🛒 The Good Plungers: s.click.aliexpress.com/e/_DCT...
    🛒 BGA Rework Station: s.click.aliexpress.com/e/_DcA...
    🛒 Leaded Solder: s.click.aliexpress.com/e/_DFF...
    🛒 Fume Extractor: s.click.aliexpress.com/e/_DD4...
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КОМЕНТАРІ • 486

  • @TheCod3r
    @TheCod3r  2 роки тому +39

    Hey everyone. Thanks for watching! If you'd like to support me in my quest to buy a new camera you can contribute at

  • @StuP1981
    @StuP1981 2 роки тому +172

    I wouldn’t say you lost an hour and a half of your time. Like you said, you learnt a lesson and more importantly you kept your integrity and the trust of your customers instead of potentially losing a customer and damaging your brand. Great job.

  • @EricGodlowBeats
    @EricGodlowBeats 2 роки тому +54

    crazy impressive and also good on you for admitting fault! more people need to be like you!

  • @LukeShort1854
    @LukeShort1854 2 роки тому +5

    Really nice to see an honest repairer, that's willing to admit he was wrong. Subbed mate

  • @mistsemy1522
    @mistsemy1522 2 роки тому +35

    Wow, Most people can not admit its their fault but you admitted it, i think your profesional level is 100℅, you definetly earn my respect Phil. Keep up the great work mate👍

  • @neilgingell2521
    @neilgingell2521 2 роки тому +7

    Most genuine customers would appreciate the fact you took responsibility, many places would pass the buck , these kinda videos prove who you are and why people will continue to support you , well done nice to see a good genuine business and shows you are an honourable person😀

  • @josemora9148
    @josemora9148 2 роки тому +7

    This type of repair is incredibly difficult and only the best of technicians have the skills to do it. Props . Thanks for the video

  • @braken8642
    @braken8642 2 роки тому +4

    It already takes a lot of courage to post video of repairs for all to critique, let alone admitting error and correct it. You earned a sub!

  • @Mathingon
    @Mathingon 2 роки тому +1

    Great to see you putting your best foot forward and providing such great service and warranty for your work. This is what builds customer trust and keeps them coming back.

  • @FPV_Gizmo
    @FPV_Gizmo 2 роки тому +2

    It's a big man that admits his errors, it's a great man that steps up to fix those errors! Well played sir!

  • @pmyhill
    @pmyhill 2 роки тому +2

    Huge respect for posting this video ! We're all human and we all make mistakes, but being able to admit to them publicly is rarely done! 👍👍

  • @jb2590
    @jb2590 2 роки тому +5

    Good on you. It takes a big person to admit their mistakes and make them right, especially in front on thousands of viewers. Take care, and best to you and your business.

  • @Nitro187
    @Nitro187 2 роки тому +1

    These tedious soldering jobs are only for the very patient people, and you did a great job this time around. When you look at the difference between

  • @nigelnightmare4160
    @nigelnightmare4160 2 роки тому +10

    I admire your skills, you make it look so easy.

  • @heytheresakitty
    @heytheresakitty 2 роки тому

    I enjoy watching/listening while at work! Haven't actually repaired a board but into the board repair vids, something therapeutic about seeing electronics returned to life!

  • @tinojsachintha7885
    @tinojsachintha7885 2 роки тому +21

    Just a friendly advice. If you have time, watch Northridge Fix channel. Alex the fixer is doing those trace repairs amazingly. While I appreciate yours too, his method is much better. I personally think it is better to run those wires and prepare pads first and then solder the connector which will give a very much stronger, cleaner repair. He uses strip pads and the outcome is so satisfying and successful. I watch both you guys. Cheers.

  • @JAYKOP007
    @JAYKOP007 2 роки тому

    It's great when you show your honesty and it just builds more trust with the customer 👌 👏👏👏👏👏

  • @DR.raminiazi
    @DR.raminiazi 2 роки тому +3

    You deserve more for your sincerity, wish you the best in your business .

  • @dan_1150
    @dan_1150 2 роки тому +1

    I had the exact same thing happen to me recently on a partially torn flex cable that I repaired with wires/UV mask. Worked absolutely fine after the repair until any strain was put on it and the jumpers shorted together under the mask and killed the mini camera module on the other end of the flex.

  • @RicardotomcatPinheiro
    @RicardotomcatPinheiro 2 роки тому +1

    Subbed you half way into the video. At this day and age it's refreshing to see what you did here. Integrity is a rarity nowdays, congrats. I do a lot of repairing on consoles and I will for sure watch your future videos. Sorry for my English is not my native language. GL with your channel. Cheers from Portugal