How To Run Successful 1-2-1s for your team - The Full Method for Leaders & Business Owners
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- Опубліковано 8 вер 2024
- How To Run Successful 1-2-1s for your team - The Full Method for Leaders & Business Owners
To have a high-performing team, all driving forward towards the business goals, thinking and acting like entrepreneurs, lifting one another up, bringing ideas, innovating, and ultimately delivering exceptional service to our customers, you need to really KNOW them.
You need a system, that runs seamlessly to understand your team, so you can continue to challenge and fulfil them at work.
Common 1-2-1 mistakes in Leaders when trying to build a successful 1-2-1 with their team:
- Assuming our team’s priorities are the same as our own (eg. You want promotions & pay rises, they want more time with their kids)
- Only doing ‘appraisals’ annually (Bottling up feedback, praise and general performance improvement work until it’s all way too late)
- Just saying ‘my door is always open’ (This isn’t enough, our team naturally don’t want to ‘bother’ us)
The Successful 1-2-1 Method
The 4 key components of a robust and successful 1-2-1 and appraisal system for your team, including downloads that I’d encourage you to use
Each employee should have:
Every year - Salary Review (Every 6 months for growing companies with less than 30 staff, as responsibilities are regularly changing )
Every 90 Days - In depth 1-2-1
Every 2 weeks - 30 minutes in the calendar, space held for them/you to bring any wins/worries etc
Every day - Regular, unignored praise & difficult conversations underpin everything
Here you can download the agenda’s for the 90 day 1-2-1 and the Salary Review, so you can literally just download and send across to your team to use: www.inthemakin...
Every Year - Salary Review
The aim of the annual review is to ensure the employee is paid fairly, has a space to discuss their wins and reasons.
Every 90 Days - In Depth 1-2-1 Review
These 90 day 1-2-1s should be deep, we’re aiming to ask the difficult questions that get both parties thinking and closely aligned.
A successful 90 day 1-2-1 is a space that is dedicated to, and properly used for 2 people to open and honestly discuss performance, personal development, and feedback. Both parties will prepare answers to each question
heatherelkingt...
Every 2 weeks - 30 mins space held
No agenda needed here. Just some simple rules:
30 minute calendar entry, regularly occurring every 2 weeks
You (the Leader) can NEVER cancel it. The team member may, but never you.
No agenda needed, this is just space being held for you and your team member to bring anything important to you
This bi-weekly session actually proves incredibly important in more ways than one. What I’ve found when having these spaces regularly for the team, after a few months, they’ll save questions and information for this space. Instead of reaching out instantly.
This can be a great exercise in healthy communication for both parties. And often issues will get solved before the 1-2-1 comes around, building more independence for your team.
Every Day - Regular, unignored praise & difficult conversations underpin everything
This needs to come from Leadership first and foremost.
Let me know how this goes with your team in the comments
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Hi, the link to the file with agenda for "Every 90 Days - In Depth 1-2-1 Review" doesn't work. Can you please share the right one? :-) Thanks!
Hey! apologies - Here you go: www.inthemakingleadership.com/p/how-to-run-successful-1-2-1s
Agenda is at the top of there
Hi Heather, Having a 30 min meeting with each team member every two weeks seems difficult if you have a large team. Where I work, there are a lot of meetings already and it doesn’t leave much time to get work done. How do you suggest working through that?
@@kellyk516 hey! How many direct reports do you have?
@@LeadershipHeather 20 direct reports
@@kellyk516 Yeah generally that's way too much to be great with all of them, so systems like these are going to be tricky
Is there a way you can allocate assistant managers or supervisors to help you with the leadership?
Otherwise, I'd maybe just reduce the frequency, so run the 30 mins once a month?
Hi Heather, I would love to download the agenda but the links take me to a site that is not live at the moment. Can I get these elsewhere? Thank you!
Ah apologies - I’ll get that updated
If you head here the agenda link is near the top inthemakingleadership.substack.com/p/how-to-run-successful-1-2-1s?mcp_token=eyJwaWQiOjgxNjA3Niwic2lkIjoyNzQ2MzgwNjksImF4IjoiZDU1ZDg3MzcxMTY1NWFmZDRiM2QzMTFjZDJkNzkzMTMiLCJ0cyI6MTcwMjczNDQ4MywiZXhwIjoxNzA1MTUzNjgzfQ.ur2O5GeoyMFcPCF2bQzVQX14tutdiMOqcxo2ZOQ-O18
'Promo SM'
what do you mean?