IT: IT Support/Helpdesk Interview Questions

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  • Опубліковано 26 лип 2024
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    Thank You
    General Questions:
    1. What interest you about this position?
    2. How Flexible are your scheduling requirements?
    3. Are you Security+ Certified ? (Enrolled in the CE Program?)
    4. What other technical certifications do you have? How do maintain them?
    5. In your most recent position, what's the one accomplishment you're most proud of? Why?
    6. What Help Desk Experience do you have?
    7. We put the customer first when answering phone calls, however we do have high call volume and need to manage our time, how long is too long to stay on a call?
    How would get them off the phone?
    How would you explain to them if there are multiple users waiting on you to fix something for the whole office?
    My Sample Resume Playlist:
    • IT Resumes
    My Interview Questions Playlist:
    • IT Interview Questions
    My Courses for New People In Tech:
    • The Path Of The Tech
  • Наука та технологія

КОМЕНТАРІ • 23

  • @michaelayensu8319
    @michaelayensu8319 4 роки тому +2

    this is good loads of information

  • @abdimalikkadiye4495
    @abdimalikkadiye4495 4 роки тому +1

    Great video as always.
    Thanks

  • @Dalaba918
    @Dalaba918 4 роки тому +1

    Thank you kev

  • @Journasa
    @Journasa 4 роки тому +1

    I like your videos Kevin, they're so helpful

  • @johnczech7074
    @johnczech7074 4 роки тому +1

    Another excellent video Kevin

  • @Journasa
    @Journasa 4 роки тому +2

    Kevin, it would be really helpful for all of your subscribers when you explain a new thing to go through all steps on the computer and navigating your work steps instead verbally specially when you troubleshooting as a help desk.

    • @KevtechITSupport
      @KevtechITSupport  4 роки тому +2

      That's why I'm making a course on it, watch course 1. The courses are going to go over everything on a computer and on a server.

  • @jamiusamin877
    @jamiusamin877 4 роки тому +1

    @Kevin what is ur opinion regarding this comptia A+ voucher bundle $199 with
    CompTIA A+ Exam VoucherCompTIA A+ Exam Retake, eBook - The Official CompTIA A+ Core 1 Self-Paced Study Guide (220-1001)
    And that of $126 for voucher alone

    • @KevtechITSupport
      @KevtechITSupport  4 роки тому +1

      Yes, you can buy it. I definitely recommend getting it but also watch professor messer for training and learning.

    • @jamiusamin877
      @jamiusamin877 4 роки тому +1

      Kevtech IT Support thanks Kevin I mean getting the Retake voucher option or I should just go with the exam voucher alone. I'm currently using professor messer as you advised earlier.

    • @KevtechITSupport
      @KevtechITSupport  4 роки тому

      @@jamiusamin877 I can't answer that question because I don't know how much you prepared for the exam.

  • @alokjha9674
    @alokjha9674 4 роки тому +1

    Do I need to have knowledge of any programing code to learn cloud computing (AWS)

    • @KevtechITSupport
      @KevtechITSupport  4 роки тому +3

      I can't answer that because it depends on the company and job requirements. Some companies will ask for it and some might not ask for it.

  • @whynotbegreatjones1305
    @whynotbegreatjones1305 4 роки тому +1

    Are labs free?

    • @KevtechITSupport
      @KevtechITSupport  4 роки тому

      You can make your own lab or pay for it? Up to you.

  • @milkboysg4595
    @milkboysg4595 4 роки тому

    what time is the live stream later?

    • @KevtechITSupport
      @KevtechITSupport  4 роки тому +1

      No session today, I announced it on my community chat.

    • @milkboysg4595
      @milkboysg4595 4 роки тому

      @@KevtechITSupport ok

    • @KevtechITSupport
      @KevtechITSupport  4 роки тому

      @@milkboysg4595 this week more of a break for me since I been very busy at work.

    • @milkboysg4595
      @milkboysg4595 4 роки тому

      @@KevtechITSupport np man.rest well.next week is there a live stream?

    • @KevtechITSupport
      @KevtechITSupport  4 роки тому

      @@milkboysg4595 we will see.

  • @Journasa
    @Journasa 4 роки тому +1

    Is this video new? I think I watched this video before??