Thank you for the information. I did notice one issue with the assembly of my desk. The instruction manual clearly states to plug in the 8 pin connector first and then the 110 power cord. However, the two yellow tags on the desk top say just the opposite. It instructs you to plug in the power cord first. I called the customer service line and they put in a technical request whereas I would get a response in 24-48 hrs!!. So I followed the instruction manual, connected the 8 pin connector and then plugged in the 110 power cord. (Figured I had a 50/50 shot at being correct. Since the table works fine, I guess this was the correct sequence. (John)
Tresanti customer service is terrible - I purchased one - suddenly the power stopped working. After 5 calls and them promising to call me back to help (never did) - they said return it to Costco we can't do anything.
I just got this from Costco, this April 2022 and was looking for some insight b4 I open it and bingo - yr video is spot on. Great video, really appreciate it - will update with comments; I suspect mine is almost identical to the one shown here
@@GoodCleanReviews thank u so much! We found that it was just older models of apple aren’t compatible bcz we tried a more recent version and it worked!!
Thanks so much for the great video and instructions. Just installed my Tresanti today. My only observation about your video is that the model I received had 5 screws for the A section to attach the leg near the motor. Otherwise everything was perfect. I think they should recommend your video with the instructions for the desk. Desk is working fine so far, I love the size. I was able to unbox it and assemble it myself but did need a hand flipping it onto its legs. Thanks again.
Thanks for the great video! How wobbly is this desk when it's at full height? I hate it when standing desks are fully heightened and constantly shaking when you type or try to write by hand on paper.
Thank you. The desk actually has been very sturdy even at full height. I have a dual large monitor setup as well but the desk never feels woobly. Just make sure your floor is even and you should be good to go. I have been happy with it.
Hi Ashley. The table is a bit heavy, 102 pounds. Since it has metallic and glass parts involved. So my recommendation is that if you are installing it by yourself and you can handle the box it came in then flipping it should not be too hard. Just put it together where you need it and then just flip it up. Good luck!
Hello! About to order mine but was hoping for some actual measurements of table top at widest point and minimum point due to curvature of desktop. Thanks!
Thanks for this helpful video!! I just installed mine yesterday and it seems to also be having issues with the charger as well. I did make sure everything was plugged in properly. Not sure what I'm missing here lol
@@sasharay355 thanks for your response! So I actually played around with the phone placement on the wireless charger and if I move my phone to a slight angle it works! LOL 😆
8:34 my screw holes don't align together so I can't screw part C to part A. If I align the screw holes for the left side, the holes on the right get misaligned and vice versa. Did you have any issue like this?
Hi, I got mine two days ago. It has been awesome! up until an hour ago. For some reason, I hear a high pitch beeping sound (or electric running sound) coming from the battery underneath the desk top. The sound is very small that I only noticed when I bended to pick up something. The problem is every since then, I can hear it constantly that I unplugged the desk lol. Please let me know if you hear that too.
Hello- I tried listening for it but couldn’t hear anything like you described. I wonder if others on this channel have similar feedback. Thanks for sharing this.
@@GoodCleanReviews Ah, I ended up searching about chargers. There were some cases - other chargers like laptop chargers making the similar sound. Apparently nothing hazardous. It doesn't bother me at all during day time with birds beautifully chirping outside. If I constantly hear it during the night time, I might exchange the desk. Thanks for checking.
Thanks for sharing this video. I just purchased this from Costco today & have yet to unbox. I was thinking of adding casters of some sort with breaks to allow for flexibility. Do you know if those black rubber pieces at the desk feet removable?
It's induction charging so if the table is powered on with the wall socket then all you need to do is place your phone on the charging round area for it to charge. This is also assuming your phone supports induction charging as not all phones support it. Good luck!
I am not able to find 17 screws required to assemble this and called twin star. They just sent manual without any guidance on where to find/order those screws. They say it’s in back order from them till November. Anyone has any idea what kind of screws I can buy from lowes/Home Depot?
Just finished installing this desk and as I'm about to plug it to a power outlet in the wall... I realize there is no power plug? Is it meant to be hidden somewhere in the desk?
I suspect you attached the base to the table top in the wrong direction. You probably will need to unscrew and flip it in the other direction and reattach. Hope this helps.
Thats a great question Vivek. Short answer is no I don’t have a recommendation at this time and continue to have cables run behind the desk which can be an eyesore if you have quite a few of them like I do. However it doesn’t cause a problem with the functionality. Perhaps the next version of the table would address it.
@@GoodCleanReviews there is a lot of aftermarket options available but mostly which you have to drill and screw in. I am just curious if there is a way to get it done. Will keep looking.
Hi Igor- The table works the same as when I got it so no complaints there. I did need more storage then what the table has so got a little side storage. Also I wish the table had some cable management solution so all I have done is zip tied as much as possible. Still would buy it if I had to 😁 at this price point.
The desk is adjustable to a certain height range at the top and at the bottom. The “bot” indicates that the desk is already at the bottom most height. Hope this helps.
I’ve had my desk a month. I WAS loving it but now have E3 error. It is stuck in “top” position. I’ve disconnected the sensor as was instructed but it hasn’t worked. It now won’t move at all. It’s going back to Costco. I wouldn’t recommend buying this desk; sad to say because it was going great. I just think it should work for more than 30 days.
I had the same issue. I tried to disconnect the sensor and unplug it from the power. Then I plugged the power back in and left the sensor cable disconnected. It worked for me. Make sure you disconnected the sensor cable not the other one -- they look similar. Hopefully can help!
So disappointed, as i put it together and it worked great for 20 minutes. Returned the next morning and had no power to any part of desk. Tried multiple other outlets and power surge strips to no avail. Every other electronic worked with same power cord and outlets. Going to have to return it as the guide does not address lack of power to adjustable desk.
Just flipped it over using brute force 😁. It takes some effort but if you have a second person to help then it should not be very difficult. Good luck.
You probably have the physical button on the right side of the desk along with the USB ports pressed which locks the up and down arrow buttons. Please click it once again and the up down feature should start working. Hope this helps!
I have a dual monitor setup on my desk and it works great however I don’t use a mount separately so it will probably depend on your setup and also depends on the kind of mount you get.
This is a gorgeous desk, it caught my attention real quick when i saw it at costco just strolling around. I bought in a heartbeat at $249.99
now smaller version without curve and wireless charger costs $229, inflation adjusted 😀
Thank you for the information. I did notice one issue with the assembly of my desk. The instruction manual clearly states to plug in the 8 pin connector first and then the 110 power cord. However, the two yellow tags on the desk top say just the opposite. It instructs you to plug in the power cord first. I called the customer service line and they put in a technical request whereas I would get a response in 24-48 hrs!!. So I followed the instruction manual, connected the 8 pin connector and then plugged in the 110 power cord. (Figured I had a 50/50 shot at being correct. Since the table works fine, I guess this was the correct sequence. (John)
Man I was having problems changing the unit of measurement. I was searching for hours and came across you. Thank you so much.
This is a great desk to use especially if you work long hours and are tired of sitting
Tresanti customer service is terrible - I purchased one - suddenly the power stopped working. After 5 calls and them promising to call me back to help (never did) - they said return it to Costco we can't do anything.
That’s terrible. Thanks for sharing.
I just got this from Costco, this April 2022 and was looking for some insight b4 I open it and bingo - yr video is spot on.
Great video, really appreciate it - will update with comments; I suspect mine is almost identical to the one shown here
Thank you for the unboxing and in-depth review. I just ordered mine. :)
Hey! I am having trouble using the wireless charger on this model of the desk!! Does anyone have any suggestions to how to work it!!
I would check at the bottom of the desk where you have the charger. There is a small power cord for the charger that might be unplugged.
@@GoodCleanReviews thank u so much! We found that it was just older models of apple aren’t compatible bcz we tried a more recent version and it worked!!
Thanks so much for the great video and instructions. Just installed my Tresanti today. My only observation about your video is that the model I received had 5 screws for the A section to attach the leg near the motor. Otherwise everything was perfect. I think they should recommend your video with the instructions for the desk. Desk is working fine so far, I love the size. I was able to unbox it and assemble it myself but did need a hand flipping it onto its legs. Thanks again.
Glad you found the video useful.
Hi, I just got the one that has the 5 screws but there’s only a hole on part C but not part A... did you have that same issue?
Looking at the video, I felt the channel name is very apt.
Thanks for the great video! How wobbly is this desk when it's at full height? I hate it when standing desks are fully heightened and constantly shaking when you type or try to write by hand on paper.
Thank you. The desk actually has been very sturdy even at full height. I have a dual large monitor setup as well but the desk never feels woobly. Just make sure your floor is even and you should be good to go. I have been happy with it.
Thanks for detailed demo. I brought this one
Love the look and feel of this desk, just hate the curve in the front. Really wish they had a fully rectangular version.
curve looks better now they removed it
Thank you for this video! This provided so much more information than the instruction manual.
Hi! Great review. Is it easy to flip the desk over after installing the legs, as in how heavy is it? Can one person do it or does it require two?
Hi Ashley. The table is a bit heavy, 102 pounds. Since it has metallic and glass parts involved. So my recommendation is that if you are installing it by yourself and you can handle the box it came in then flipping it should not be too hard. Just put it together where you need it and then just flip it up. Good luck!
Hello! About to order mine but was hoping for some actual measurements of table top at widest point and minimum point due to curvature of desktop. Thanks!
Dimensions: W x D x H are 47.25 in. x 25.63 in. x 29.4 in. Hope this helps.
Thanks for this helpful video!! I just installed mine yesterday and it seems to also be having issues with the charger as well. I did make sure everything was plugged in properly. Not sure what I'm missing here lol
Some older models don’t work unfortunately! That might be the case!
@@sasharay355 thanks for your response! So I actually played around with the phone placement on the wireless charger and if I move my phone to a slight angle it works! LOL 😆
8:34 my screw holes don't align together so I can't screw part C to part A. If I align the screw holes for the left side, the holes on the right get misaligned and vice versa. Did you have any issue like this?
Try flipping it. Hope this helps.
Great review of the standing desk. Very detailed. Thank you!
FYI. Purchased one after watching your review. It’s working out great for me. Thank you again.
bought same brand from costco too, feel it's too high eventually.
Hi, I got mine two days ago. It has been awesome! up until an hour ago. For some reason, I hear a high pitch beeping sound (or electric running sound) coming from the battery underneath the desk top. The sound is very small that I only noticed when I bended to pick up something. The problem is every since then, I can hear it constantly that I unplugged the desk lol. Please let me know if you hear that too.
Hello- I tried listening for it but couldn’t hear anything like you described. I wonder if others on this channel have similar feedback. Thanks for sharing this.
@@GoodCleanReviews Ah, I ended up searching about chargers. There were some cases - other chargers like laptop chargers making the similar sound. Apparently nothing hazardous. It doesn't bother me at all during day time with birds beautifully chirping outside. If I constantly hear it during the night time, I might exchange the desk. Thanks for checking.
I have this issue too. Did you find a solution ?
Thanks for sharing~~ Is that wireless charging round piece a little bit popped up above the desktop? I mean the desktop is not completely even?
Yes its not completely flush with the desk but its very minimal probably the width of a credit card just so you have an idea.
I just got mine today! Thank you!
Thanks for sharing this video. I just purchased this from Costco today & have yet to unbox. I was thinking of adding casters of some sort with breaks to allow for flexibility. Do you know if those black rubber pieces at the desk feet removable?
If you hold down H1 at a desired height will it reprogram the setting? Very detailed and descriptive thanks
How do I charge my phone it’s not working
It's induction charging so if the table is powered on with the wall socket then all you need to do is place your phone on the charging round area for it to charge. This is also assuming your phone supports induction charging as not all phones support it. Good luck!
I am not able to find 17 screws required to assemble this and called twin star. They just sent manual without any guidance on where to find/order those screws. They say it’s in back order from them till November. Anyone has any idea what kind of screws I can buy from lowes/Home Depot?
i just bought my desk yesterday but the desk keeps on showing an “ E3 “ symbol, do you have any idea how i can fix it ?
Just finished installing this desk and as I'm about to plug it to a power outlet in the wall... I realize there is no power plug? Is it meant to be hidden somewhere in the desk?
No its not hidden. If you don’t find it then I would suggest you check with the seller. Good luck.
Why my tresanti desk has cables on both sides. And I cant even reach it to plug. Any tips?
I suspect you attached the base to the table top in the wrong direction. You probably will need to unscrew and flip it in the other direction and reattach. Hope this helps.
Does anyone know how to use the timer??
Can you please unplug below 8-pin connector and share the photo ? having some issue wid mine.
What type of screws are needed ?
All hardware and screws come with the unit.
Does anyone else hear a constant beeping with their desk?
Yes! It stops when I’m wirelessly charging my phone. I have no idea how to make it stop though
Did you manage to solve it?
Was it resolved?
I have the same issue it’s really annoying
thanks for the video; Any recommendation on installing a cable management tray?
Thats a great question Vivek. Short answer is no I don’t have a recommendation at this time and continue to have cables run behind the desk which can be an eyesore if you have quite a few of them like I do. However it doesn’t cause a problem with the functionality. Perhaps the next version of the table would address it.
@@GoodCleanReviews there is a lot of aftermarket options available but mostly which you have to drill and screw in. I am just curious if there is a way to get it done. Will keep looking.
After a year of the video, how was the experience with it? Is it stable at highest level?
Thanks man. Nice review
Hi Igor- The table works the same as when I got it so no complaints there. I did need more storage then what the table has so got a little side storage. Also I wish the table had some cable management solution so all I have done is zip tied as much as possible. Still would buy it if I had to 😁 at this price point.
@@GoodCleanReviews thanks for the reply. Is it stable at the highest level?
@@igordrnobrega Yes it is.
Are we able to attach a clamp keyboard tray? The clamps are rubber covered.
Hi Lovely Tresanti adjustable desk users, what does that mean if "bot" apperas and desk is not functioning, thank you
The desk is adjustable to a certain height range at the top and at the bottom. The “bot” indicates that the desk is already at the bottom most height. Hope this helps.
How long did it take to assemble? Did you have help assembling?
Probably 15 mins. I could manage it on my own but it would be ideal if there are two people for the job.
I’ve had my desk a month. I WAS loving it but now have E3 error. It is stuck in “top” position. I’ve disconnected the sensor as was instructed but it hasn’t worked. It now won’t move at all. It’s going back to Costco. I wouldn’t recommend buying this desk; sad to say because it was going great. I just think it should work for more than 30 days.
I had the same issue. I tried to disconnect the sensor and unplug it from the power. Then I plugged the power back in and left the sensor cable disconnected. It worked for me. Make sure you disconnected the sensor cable not the other one -- they look similar. Hopefully can help!
I read similar comments before. Was it resolved?
So disappointed, as i put it together and it worked great for 20 minutes. Returned the next morning and had no power to any part of desk. Tried multiple other outlets and power surge strips to no avail. Every other electronic worked with same power cord and outlets. Going to have to return it as the guide does not address lack of power to adjustable desk.
Is there a faint grinding of the gears sound when you raise or lower or is yours completely silent / smooth?
It makes a faint motor sound. Not completely silent.
Someone thought that charging bad would be a good spot consider that’s where most people use a mouse?
how did you flip the desk over after you put the legs?
Just flipped it over using brute force 😁. It takes some effort but if you have a second person to help then it should not be very difficult. Good luck.
Help me. I’m having problems screwing in my screws. They just wont go in. Please help me
Not sure how to help as it should go in without too much effort. I hope you are using the hardware that came with the unit.
Can i change the height that the buttons are saved at??? Please help
Anybody have ideas on cable management for this desk? I’m stumped because I don’t think we can mount any cable boxes underneath it…
I'm trying to troubleshoot the same, only thing I can think of is command stripping
But how do you change the H1 , H2 H3?
Hey
The up and down arrow dont seem to work. Any idea how to fix it?
You probably have the physical button on the right side of the desk along with the USB ports pressed which locks the up and down arrow buttons. Please click it once again and the up down feature should start working. Hope this helps!
@@GoodCleanReviews this table acts weird.may be some issues with motor.
Now the down arrow works and the up arrow doesn't 🙄
@@indramanisuryadevara9797 Was this a temporary issue? Did it happen when it was new?
@@Mociatto it happened to a brand new table.returned it and bought a new one which has no issues
@@indramanisuryadevara9797 Thank you for the info. I'm considering purchasing it, that's why I asked.
Very helpful. Thank you.
Phone charger isn’t working
Can I fit it in a full-size car if I buy it at the store?
Yes in the back seat
I just put it in the back seat of my Elantra. The box is about 51” long and 30” high
Smart desk
Just bought mine $250 Costco
Does the drawer lock?
Unfortunately there is no lock on the drawer.
@@GoodCleanReviews I’ll jerry rig one. ;)
Thanks
Love it
Good video
does this fit in a car?
Yes it should as it comes in a single flat box.
what are the scre size??
SCREW???
You talk way too much
Thanks for that feedback.
You talk too much and utter waste. Did not talked about how you connected the underneath wires rather useless stuff you continued to discuss.
Thanks for the feedback. I will try to improve in future videos. Good luck with your desk.
Can we fix dual monitor mount on it ?
I have a dual monitor setup on my desk and it works great however I don’t use a mount separately so it will probably depend on your setup and also depends on the kind of mount you get.