Going to add here as an aside; Jason gave me a lift to Tressler tonight on LIVE - I reclaimed everything from inside the small hangar there, ground vehicles included, and it fixed my NB hangar so I'm able to get into it again and land/takeoff from it. Very strange bug, but this is why we hunt workarounds XD
This is STILL happening to this day... Ticket logged, zero response. I'm a new player just got into space for the first time on Friday... server kicked.. logged back in from bed, and ever since 'Cannot deal with your request'... completely game breaking and I cannot, for the life of me, understand why/how this is not a TOP PRIORITY SHOWSTOPPER bug they are fixing....
I have the exact same issue and contributed to IC. There's a similar issue, but when I read those they are being sent to the wrong hangar and they can call a ship from the space station ASOP which I can't, same as you. I just got a ride to a station today and reset my spawn there because I've spawned at my home location quite a few times recently when that wasn't where I previously logged out. In fact that is a piece of how the elevator to hangar elevator problem started for me. I logged out one day at Lorville but when I logged in the next day I spawned at Orison with the PH elevator issue. I'm not going to relocate all of my ships because there are a couple of them I prefer not to lose just yet if this problem is still going on when .2 goes to Live. Also Cpt_FoxyLoxy had this issue and I believe he said the character repair didn't fix it. I also swapped my SC files and did Verify and that did nothing so it's a database issue.
Hey Bobmich! I have this exact same game breaking bug myself!!! It has totally broken the game for me. I haven't had the time to try out the workaround yet, so we'll see what happens. I totally feel your pain man!
I am experiencing this with Everus Harbor, I get that red message every time but its ONLY at Everus Harbor. Havent seen anything that'll fix the issue.
I have the same issue and there is currently no work around. It can happen by spawning a ship with the old Asop terminal when you already have a ship on the pad in your hanger. The old Asop terminal does not lower the ship elevator like the one in the hanger does and will spawn a ship onto another ship. Then somehow after that it will prevent you from entering the hanger. It can happen at any location with hangers because they’re all persistent for each player. If it happens at a space station you can access a different size hanger if you have multiple different sized ships but if you break the one at home location no work around. This bug existed in base 3.24 and still in 3.24.1.
The guy that gave me a ride from Orison had the same issue as us, btw. Took a couple of tries to get a ride despite offering payment both yesterday and earlier today.
Hey man. Thanks for making this video. This issue needs publicising for sure. It doesn't seem to have been covered that much, at least from what i have seen. I have also just caught this exact same bug and its so frustrating. It is also the 1st major game breaking bug that i have experienced and i have been playing since 2014. Its been a good run i suppose so not complaining. Ok well maybe a little bit. I really hope it gets fixed soon
I just got this bug the weekend of Citcon. It’s now been a week (with it also being reported) and I still can’t call my ship or enter my hanger … this is so agonising because my friends have no issue playing at the moment so I’m left out 😅
They need to remove the old ASOP terminal to prevent this from happening or remove the call option and just have the deliver only option. This is the culprit that breaks the hangars.
It keeps getting stuck on the loading screen causing me to manually power down my system. I'm using a ally x. It use to work now It freezes my system uo all the time.
I had the same problem at Faithful Dream Station I was trapped in there, Luckly I removed all my attire then held Backspace ( go to med center first and default back to your start area), I respawned back at Hurston where I was able to respawn all my ships, but all my stuff is still on the station that I cannot dock to anymore because the docking comms are bugged out. I hate the bug after bug after bug that breaks game loops. Think I'll come back and try again once 1.35 is out.
Hi, just eperienced this issue... but managed to fix it. I claimed a vehicle that was in my hangar. I then retrieved said vehicle and stored it and began to experience this issue. I retrieved the vehicle again moved it off the pad and now I can retrieve my ships. Try retrieving each one of your ships/vehicles.. perhaps one will work..if it does, move it off the pad, and try to retieve another ship.
I've been locked out as well as many others, and have contributed to many bug reports but i don't think cig is gonna fix it before 3.24.2. I've tried every workaround and nothing has fixed it so i guess we just get to skip this patch and wait...
My ship glitches t'fuck on the landing pad, has the interior on the exterior of it and the Quantum drive doesn't work so I cannot travel anywhere.... how many millions?
Agree, i have been playing over 5 yrs and once 3.24.0 released, i could not use any of my accounts for a week or so until 3.24.1 dropped, and this week has been plagued by many small but equally annoying session breaking bugs. Its a shame, because these patches are content/feature rich, and my hope is switching to the new 4.0 code base......and its only what ive heard, will correct the issues we're experiencing currently. Strange times though, a year ago i would be on their backs weekly, yet after watching many dev reports and the like, i don't envy the monumental task ahead of them, and what they are trying to achieve is unique, it will be worth the wait im sure. I can therefore understand your frustrations. Hang in there
I have had this issue for the last week on my main account. I did the claim trick, I added to the issue council at the beginning of the week (as if that means anything), I've tried all the fixes i could find online. I got one of my secondary accounts, and tested it on my main and other computers and the alt account works fine. I multi-boxed and flew my main character to Port Tressler as a passenger of one of my alts. My main account, can retrieve ships to Port Tressler (and all other orbital stations) and use the elevator, but i cant land at any planet side city, or contact ATC. I can land at other stations. I feel like the IC is a black hole though. I don't see them caring to fix this until 3.24.2 personally.
I just had this happen today. Carrack was below the hangar floor and it was loaded i tried to store it, but as the elevator was up there wasnt an option so i called another ship to try to get it stored but this move the carrack up and lodged it upwards in the hnagr and made matters worse. After relogging i now have this two bugs and can not call any ship anymore, no matter the size. So this eems to be a problem with the ASOP terminals in the lobby? Everytime i spawn a ship there it glitches in some way. But you need that terminal when you don't have a hangar at the location yet i guess? Anyway thx fr the links contributed to both issues
keep losing large shiploads of cargo, 1million ish, each time. so much for this being The cargo patch, absolutely hating the game now, its gone too far the wrong way. Too many nerfs and its just gone shit. Hangars are NOT persistant, keep losing ships off the side decks, its just not fun. Wake up CIG
Going to add here as an aside; Jason gave me a lift to Tressler tonight on LIVE - I reclaimed everything from inside the small hangar there, ground vehicles included, and it fixed my NB hangar so I'm able to get into it again and land/takeoff from it. Very strange bug, but this is why we hunt workarounds XD
this workaround worked once for me.. then my hangar became borked AGAIN and now that trick doesn't work for me
This is STILL happening to this day... Ticket logged, zero response. I'm a new player just got into space for the first time on Friday... server kicked.. logged back in from bed, and ever since 'Cannot deal with your request'... completely game breaking and I cannot, for the life of me, understand why/how this is not a TOP PRIORITY SHOWSTOPPER bug they are fixing....
I have the exact same issue and contributed to IC. There's a similar issue, but when I read those they are being sent to the wrong hangar and they can call a ship from the space station ASOP which I can't, same as you. I just got a ride to a station today and reset my spawn there because I've spawned at my home location quite a few times recently when that wasn't where I previously logged out. In fact that is a piece of how the elevator to hangar elevator problem started for me. I logged out one day at Lorville but when I logged in the next day I spawned at Orison with the PH elevator issue. I'm not going to relocate all of my ships because there are a couple of them I prefer not to lose just yet if this problem is still going on when .2 goes to Live. Also Cpt_FoxyLoxy had this issue and I believe he said the character repair didn't fix it. I also swapped my SC files and did Verify and that did nothing so it's a database issue.
Hey Bobmich! I have this exact same game breaking bug myself!!! It has totally broken the game for me. I haven't had the time to try out the workaround yet, so we'll see what happens. I totally feel your pain man!
I am experiencing this with Everus Harbor, I get that red message every time but its ONLY at Everus Harbor. Havent seen anything that'll fix the issue.
I have the same issue and there is currently no work around. It can happen by spawning a ship with the old Asop terminal when you already have a ship on the pad in your hanger. The old Asop terminal does not lower the ship elevator like the one in the hanger does and will spawn a ship onto another ship. Then somehow after that it will prevent you from entering the hanger. It can happen at any location with hangers because they’re all persistent for each player. If it happens at a space station you can access a different size hanger if you have multiple different sized ships but if you break the one at home location no work around. This bug existed in base 3.24 and still in 3.24.1.
The guy that gave me a ride from Orison had the same issue as us, btw. Took a couple of tries to get a ride despite offering payment both yesterday and earlier today.
Hey man. Thanks for making this video. This issue needs publicising for sure. It doesn't seem to have been covered that much, at least from what i have seen. I have also just caught this exact same bug and its so frustrating. It is also the 1st major game breaking bug that i have experienced and i have been playing since 2014. Its been a good run i suppose so not complaining. Ok well maybe a little bit. I really hope it gets fixed soon
I just got this bug the weekend of Citcon. It’s now been a week (with it also being reported) and I still can’t call my ship or enter my hanger … this is so agonising because my friends have no issue playing at the moment so I’m left out 😅
They need to remove the old ASOP terminal to prevent this from happening or remove the call option and just have the deliver only option. This is the culprit that breaks the hangars.
i tried an account reset and still no dice. whats strange is this only happens on grim hex for me
NB for me
It can happen at any location with a hanger. Happened to my personal hanger in NB and my medium hanger in port tressler.
@@bentwing7397 same
It's been a month, and my hangar has become inaccessible in this exact way. So, the issue still hasn't been resolved.
It keeps getting stuck on the loading screen causing me to manually power down my system. I'm using a ally x. It use to work now It freezes my system uo all the time.
I had the same problem at Faithful Dream Station I was trapped in there, Luckly I removed all my attire then held Backspace ( go to med center first and default back to your start area), I respawned back at Hurston where I was able to respawn all my ships, but all my stuff is still on the station that I cannot dock to anymore because the docking comms are bugged out. I hate the bug after bug after bug that breaks game loops. Think I'll come back and try again once 1.35 is out.
Hi, just eperienced this issue... but managed to fix it. I claimed a vehicle that was in my hangar. I then retrieved said vehicle and stored it and began to experience this issue. I retrieved the vehicle again moved it off the pad and now I can retrieve my ships. Try retrieving each one of your ships/vehicles.. perhaps one will work..if it does, move it off the pad, and try to retieve another ship.
I've been locked out as well as many others, and have contributed to many bug reports but i don't think cig is gonna fix it before 3.24.2. I've tried every workaround and nothing has fixed it so i guess we just get to skip this patch and wait...
My ship glitches t'fuck on the landing pad, has the interior on the exterior of it and the Quantum drive doesn't work so I cannot travel anywhere.... how many millions?
I have the same issue and there is currently no work around.
Same issue, contributed, and got some org buddies to help me relocate.
Me too. I have some ships outfitted with gear and if I claim them elsewhere, I lose all that gear as well.
Agree, i have been playing over 5 yrs and once 3.24.0 released, i could not use any of my accounts for a week or so until 3.24.1 dropped, and this week has been plagued by many small but equally annoying session breaking bugs. Its a shame, because these patches are content/feature rich, and my hope is switching to the new 4.0 code base......and its only what ive heard, will correct the issues we're experiencing currently.
Strange times though, a year ago i would be on their backs weekly, yet after watching many dev reports and the like, i don't envy the monumental task ahead of them, and what they are trying to achieve is unique, it will be worth the wait im sure. I can therefore understand your frustrations. Hang in there
if i log on and the character carnt even drink or eat i log off
I have had this issue for the last week on my main account. I did the claim trick, I added to the issue council at the beginning of the week (as if that means anything), I've tried all the fixes i could find online. I got one of my secondary accounts, and tested it on my main and other computers and the alt account works fine. I multi-boxed and flew my main character to Port Tressler as a passenger of one of my alts. My main account, can retrieve ships to Port Tressler (and all other orbital stations) and use the elevator, but i cant land at any planet side city, or contact ATC. I can land at other stations. I feel like the IC is a black hole though. I don't see them caring to fix this until 3.24.2 personally.
im having this issue which started in 3.24.2 so
its been over 2wks for me. oh and chat is broken too so you cant even ask for a lift to try another location. No hot fix for over 2 weeks?
I just had this happen today. Carrack was below the hangar floor and it was loaded i tried to store it, but as the elevator was up there wasnt an option so i called another ship to try to get it stored but this move the carrack up and lodged it upwards in the hnagr and made matters worse. After relogging i now have this two bugs and can not call any ship anymore, no matter the size. So this eems to be a problem with the ASOP terminals in the lobby? Everytime i spawn a ship there it glitches in some way. But you need that terminal when you don't have a hangar at the location yet i guess? Anyway thx fr the links contributed to both issues
This just hit live server and I cant even pick what system I want to start at... How the hell did this make it to live??
Hey Bob I did the go t a station and call all my ships to it and that did fixe it
I get this exact issue but on Tressler, so I'm just softlocked there.
Same issue and that's the final straw done with this joke of a game. Issued a ticket week ago .
+1 the game is totally unplayable, constant crashing can't even go anywhere.
keep losing large shiploads of cargo, 1million ish, each time. so much for this being The cargo patch, absolutely hating the game now, its gone too far the wrong way. Too many nerfs and its just gone shit. Hangars are NOT persistant, keep losing ships off the side decks, its just not fun. Wake up CIG
sigh.... go use the terminal at your personal hangar...
You... did watch the content yes? My hangar is broken and inaccessible.