Angry RV owner gets surprise response from dealer

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  • Опубліковано 29 вер 2024
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    ✅ VIDEO DESCRIPTION
    Angry RV owner is frustrated that he's had to take his RV back to the dealer and it's still not fixed. Watch for the surprise solution offered by the dealer..
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    📺 Videos mentioned
    Their RV will NEVER be right! • Our new RV will NEVER ...
    Her trailer was DEFECTIVE from the factory: • Not happy with my bran...
    Stuck with a leaky trailer: • My RV has been nothing...
    Two RV companies that REFUSE to help their customers: • Two RV companies that ...
    RV companies that ARE doing it right: • Are ALL new RVs crap?
    Techs flew in to fix their RV: • Our motorhome has been...
    He got a buyback (thanks to this channel): • His RV had problems- t...
    They got a buyback (thanks to this channel): • Our new RV will NEVER ...
    Can't use my RV due to factory mistake: • Can't use my RV becaus...
    RV maker blames customer: • RV maker BLAMES customer
    This video caused Jayco to buy it back: • His RV had problems- t...
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    ✅ Who is Liz Amazing?
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    #rvindustry #traveltrailer #rvdealers

КОМЕНТАРІ • 746

  • @LizAmazing
    @LizAmazing  3 місяці тому +30

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    📺 Videos mentioned
    Their RV will NEVER be right! ua-cam.com/video/PV_ytjlyZ7w/v-deo.html
    Her trailer was DEFECTIVE from the factory: ua-cam.com/video/cVrtnnJqrbA/v-deo.html
    Stuck with a leaky trailer: ua-cam.com/video/jZp3uUJb4oo/v-deo.html
    Two RV companies that REFUSE to help their customers: ua-cam.com/video/S3CI7ql8sng/v-deo.html
    RV companies that ARE doing it right: ua-cam.com/video/A-TDD8sSMt4/v-deo.html
    Techs flew in to fix their RV: ua-cam.com/video/AZVRbMnnDz0/v-deo.html
    He got a buyback (thanks to this channel): ua-cam.com/video/4L6i4yr4wx0/v-deo.html
    They got a buyback (thanks to this channel): ua-cam.com/video/PV_ytjlyZ7w/v-deo.html
    Can't use my RV due to factory mistake: ua-cam.com/video/_KzcS-faF0s/v-deo.html
    RV maker blames customer: ua-cam.com/video/A3wVqdq67F0/v-deo.html
    This video caused Jayco to buy it back: ua-cam.com/video/4L6i4yr4wx0/v-deo.html
    💙💙💙 Shout-out to our Patreon Super Fans. Thank you so much for your support! 💙💙💙
    Andre
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    • @ronkirby1362
      @ronkirby1362 3 місяці тому +1

      Way to go Liz, and way to go FunTime RV!It’s never wrong to do the right thing!

  • @jimkempton5568
    @jimkempton5568 3 місяці тому +81

    I wonder if Liz, realizes the amount of good that her efforts to make RV dealer’s accountable are bringing forth. Good Job Liz!

    • @slalomking
      @slalomking 3 місяці тому +5

      Yes but let’s hope she don’t end up like a Boeing whistleblower!

  • @GENECARP
    @GENECARP 3 місяці тому +59

    Thumbs up for Fun Town, two thumbs up for Liz…

    • @LizAmazing
      @LizAmazing  3 місяці тому +4

      Awww, thanks Gene!!! Feel free to share this video.

    • @rgoonewardene380
      @rgoonewardene380 3 місяці тому +4

      Fun Town only changed the unit, so they can look like the “good guys” on UA-cam. Don’t forget they refused to cover failure of a 40USD speaker, to start with.

    • @GENECARP
      @GENECARP 3 місяці тому +3

      @@rgoonewardene380
      Doesn’t really matter, if you look at all Liz’s videos, many businesses don’t care and will happily take the negative press…

    • @scottmichaels12
      @scottmichaels12 3 місяці тому +4

      No. Thumbs up to Liz for scaring Fun Town into doing the right thing.

    • @scottmichaels12
      @scottmichaels12 3 місяці тому +1

      @@GENECARP "A journey of a thousand miles begins with one step". Yeah, the companies like Lippert, who have a monopoly on some of the RV parts, will absolutely just take the hit, but Liz isn't changing the industry all it once. It's one company or dealership at a time. And the more people that see these videos, the more the companies will start to change. If Liz's channel gets the subs that Keep Your Daydream has, companies like Lippert, Grand Design, etc. would change in a minute! She has upped her subscribers quite a bit and the industry IS taking notice, regardless of whether the big dogs do anything or not...YET. If she keeps gaining subs, they absolutely will make changes because the negative press will effect their bottom line.

  • @jamesmeredith381
    @jamesmeredith381 2 місяці тому +3

    Thank you for doing the right thing for your customer! I bought mine brand new paid cash, had it back to the dealership in 3 days and it took 5 months & back again! The sales manager told me that I was should fix the problems myself, I asked the sales manager what part of being in a wheelchair means that I can't climb around on a ladder to fix their mistakes! So I called them out on social media and received a letter saying if I don't remove my video that I was going to be sued for slander!

    • @Sandra-cm5ez
      @Sandra-cm5ez 2 місяці тому

      Wow @james! That is wrong on every level!

  • @billmalec
    @billmalec 3 місяці тому +34

    Dealer seems sincere and not full of crap like the ones from Lippert in your other video. That doesn't excuse what happened obviously.
    Good for them for stepping up and taking care of them.
    Thank you Liz for looking out for us and ultimately looking out for the industry.

    • @LizAmazing
      @LizAmazing  3 місяці тому +7

      Agreed. I was impressed. Thanks for watching, Bill.

    • @scottmichaels12
      @scottmichaels12 3 місяці тому

      Lippert is a parts manufacturer that has a monopoly on the RV frame industry. The dealership has more to lose. That's the problem with Lippert...they have no competition so they can do whatever they want.

  • @jimmcknight1189
    @jimmcknight1189 2 місяці тому +1

    Now here is the result by this video: This is the best advertisement you can get. He is going to get increased sales, a reputation for taking care of his customers. Liz, these things can go both ways. Everybody knows that Murphy is alive and well - sh*t happens. Where do you go from here? You get a lemon, you make lemonade.
    I wish all these manufacturers and dealers would take it to heart and learn from this.

  • @firemarshal17
    @firemarshal17 2 місяці тому +3

    Yes, we know these things go up and down the road. You should build them accordingly. Ford knows my truck is going to go up and down the road and, yet, my windshield doesn’t leak and my dashboard doesn’t work loose. I’m tired of dealer excuses.

  • @JohnnySiler
    @JohnnySiler 3 місяці тому

    I like you Liz, the RV industry is in chaos over quality control and you apply the pressure where it counts !!

  • @h.v7461
    @h.v7461 3 місяці тому +1

    Way to go Fun Town. Shouldn’t have gotten this far but at least there’s a resolution. Thanks Liz. 👍👌👍

  • @karensullivan6594
    @karensullivan6594 3 місяці тому

    Thanks for helping all these people! You truly are amazing!!! When are you getting back on the road?

  • @clintprice2123
    @clintprice2123 3 місяці тому

    Outstanding outcome! Happy for the owner and a huge thank you Liz for all your hard work and support of the owners. I’m buying my first trailer in the next 90 days, I really prefer to buy things new but these stories make me want something prior to COVID. Many of these things could get past an inspector’s efforts if the factory can’t even find water intrusion.
    Am I better off buying a class C new? I want to use my pickup but if leaving that home and buying another vehicle is wiser then I’d do that. It shouldn’t be a chore to do something enjoyable.

  • @derekbell8757
    @derekbell8757 3 місяці тому +18

    It is not because campers “drive on the road” that they leak and have other issues. It is because of the complete lack of any quality assurance. Campers are not complex machines. A car is a complex machine. And airplane is a complex machine. A camper is simply some sticks and paneling bolted onto a metal frame, with some very simple plumbing and electrical work. The fact that they cannot perfect these is baffling…. It is purely quality control and checks and balances, and a desire to provide your customers with quality products.

    • @willlazenby1050
      @willlazenby1050 2 місяці тому

      I think some of the issue is that these are exposed to a lot of different types of bending and twisting forces, potholes, and other types of jarring impacts that can affect the whole system and because of that they need to be overbuilt but in reality they are actually underbuilt to save money.

    • @jeffwhite3021
      @jeffwhite3021 2 місяці тому

      It's not that simple Derek. Going to guess you don't do much hands-on stuff.

    • @jeffwhite3021
      @jeffwhite3021 2 місяці тому +1

      ​@willlazenby1050 Correct. The people complaining cannot afford the quality they think they deserve.

    • @kingslaphappy1533
      @kingslaphappy1533 2 місяці тому +1

      For the money the manufacturers expect on these RV, they SHOULD be overbuilt or at least designed and built to withstand normal driving conditions. They are not.

    • @jeffwhite3021
      @jeffwhite3021 2 місяці тому

      @kingslaphappy1533 If two RV's are sitting side-by-side, the unsophisticated consumers that are complaining about this stuff will pass over the higher quality unit for one that is bigger and more feature-rich for the same price.
      It's the unsophisticated consumers that are driving quality down.

  • @thomasschleis2545
    @thomasschleis2545 3 місяці тому

    I didn't even consider Forest River trailers and bought a Lance. Their quality is substandard in every respect.

  • @tinbarnranch
    @tinbarnranch 3 місяці тому +7

    Fun Town will earn much business from this vid. However pay close attention to what they said about the service backups in the industry. When one builds junk, this is the end result! The one thing customers lose that can never be replaced is their time and grief. This RVer has bought only 2 brand new units in over 40 years of RVing. Both had issues, but not show stoppers. I've found the used market far better than new. I know going in there will be some repairs required, but much lower costs and I have been extremely happy with the units I've purchased. I will NEVER purchase a new unit ever again. Not worth the risk to me.

    • @LizAmazing
      @LizAmazing  3 місяці тому +3

      Wise words. And keep it simple when buying an RV. Avoid slides and other bells and whistles that will ruin your day when they break. Thanks for watching.

    • @crazydee1955
      @crazydee1955 3 місяці тому

      Agreed. I will never buy another brand new Trail Runner again.

  • @GiantsNinerFan56
    @GiantsNinerFan56 3 місяці тому

    After following all these RV nightmares on social media, I’m more inclined to buy a used RV because all the issues have probably/hopefully been addressed. I have a 2021 Lance and have been told I have a Covid RV. So far I have had no issues. I bought it when it was 6 months old from the first owner. Thank you for all you do Liz. Definitely recommend an inspection whether purchasing new or used.

  • @Tatiacha
    @Tatiacha 3 місяці тому +17

    How refreshing!!! Fun Town just got themselves some seriously good PR by doing the right thing

  • @patk7942
    @patk7942 3 місяці тому

    Happy for them, I hope their new RV is a keeper. Thank you for keep us informed Liz.

  • @MarkCarter-w6k
    @MarkCarter-w6k 2 місяці тому

    Took my 2018 thor aria to my dealer Two sheets of plywood bad in front of real tire. Estimate was $30,400.00 dollars. Took to elkhart factory 1,200.00. Always go to factory

  • @user-oi8tg3dq7t
    @user-oi8tg3dq7t 3 місяці тому

    It was frustrating at first, yet you helped them out. Good job Liz!!

  • @sporttourersss
    @sporttourersss 3 місяці тому +1

    Service centers wouldn't be swamped if the manufactures weren't making crap units.

  • @user-stroup-paterson
    @user-stroup-paterson 3 місяці тому

    We are now 16 months with a Thor product (2023 Sanctuary) that has now spent 11 of those months in for repairs but all 16 months of coach not functioning. In addition, after each attempt at repairs, they have damaged several things, adding to list of needed repairs. They have even (noticeably) CUT a panel in a (4th) failed attempt to correct bathroom door issue.
    We received an email from Thor representative of how disheartened he was that we refused to accept this repair due to it only being cosmetic!!!!
    Still in shop and they have not made contact with us for over 3 weeks now...
    We've reached out to repair shop for copies of all our repair order paperwork and no response from them either for 2 weeks now.
    Unacceptable!

  • @anonhollmuller4032
    @anonhollmuller4032 3 місяці тому +1

    now i have hollyday for 44 years in the same rv .
    had to Do some repairs..... all fine.
    It was good old quality.
    sorry for my Pool Englisch.

    • @LizAmazing
      @LizAmazing  3 місяці тому +2

      Thanks for this, and for watching.

  • @buttercuptaylor7135
    @buttercuptaylor7135 2 місяці тому

    I don't own an RV, but now I'm worried about even passing one on the highway.

  • @mariodagenais6625
    @mariodagenais6625 3 місяці тому

    Good job Liz and I hope that you’re Ok with all you’ve lived in the past months.
    I give you a big hug for your good job 😊

  • @cindycierlik8162
    @cindycierlik8162 2 місяці тому

    Thank Goodness! Awesome job to all 😊

  • @marybourgeois5235
    @marybourgeois5235 3 місяці тому

    MAN!!! Ive been there a couple times, AT THIS DEALERSHIP trying to find what i want. I spoke to some of the RV parks around there n told BUYER BEWARE.
    Will keep looking but I WILL make sure i hire an independent RV INSPECTOR!
    Im so disappointed hearing this about the Wharton store but in the end THEY DID RIGHT sooooo i may still buy from them.

  • @MrRMB1
    @MrRMB1 3 місяці тому

    So the big guy is saying that mistakes occur, it'll happen again, we dropped the ball, water leaks are common, and it's a training exercise?? He should be fired! There's no way an RV should be in the shop for months. Totally unacceptable.

  • @markdanielczyk944
    @markdanielczyk944 3 місяці тому

    Holey smokes, a dealership that steps up? Way to go Fun Town!👍 Liz needs a cape so she can be "Super Liz"!

  • @beaurex4756
    @beaurex4756 3 місяці тому

    "speakers have a lot of wires and mechanisms". Hahahahahahaha. No, they don't.

  • @JD.12
    @JD.12 3 місяці тому

    Unreal how many videos I’ve seen regarding manufacturer issue horror stories 😮

  • @StacyAnneH
    @StacyAnneH 3 місяці тому

    I'm glad he got a replacement. Will be curious to find out if he got a good one, or just new problems. Saying over and over again that "We want to do the right thing," they need to just do it. If the leaks were in the guy's house, he'd be all over the builder.

  • @RichardClark-q5g
    @RichardClark-q5g 3 місяці тому

    This shows both ends of the spectrum. A manufacturer with poor quality control that cuts corners. But them a dealer that was honest when they made mistakes (as we all do) and did the right thing. They deserve the utmost respect for their business ethics and customer relations!

  • @gailjohnson6670
    @gailjohnson6670 2 місяці тому

    Thank you for the video. Blessings to you.

  • @TammyGoforth-o7v
    @TammyGoforth-o7v 3 місяці тому

    The dealers do not care about anything but getting your money. They are throwing them together and to many problems arise that they do not want to deal with. It’s so maddening

  • @rage801
    @rage801 3 місяці тому

    I'm only halfway through this video and I can tell this guy is a genuine guy! I wish fun Town RV was close to me because my next purchase would definitely be from them! I've never seen an RV company admit guilt like they have and take care of the issue like they have! This is unheard of!

  • @lyfandeth
    @lyfandeth 3 місяці тому

    Finding water leaks in campers is pretty quick and easy--if your shop has anyone who knows how to do it. Saying that it is hard, just means you're thirty or forty years behind the times.

  • @bobhobart3613
    @bobhobart3613 3 місяці тому

    You are just awesome Liz!! Wonderful lady you are!!
    God Bless you.
    Stay safe. ❤🙏🙏

  • @msm1107
    @msm1107 3 місяці тому +4

    Impressed. Fun town would have my business in the future. Good outcome!

  • @wattehel
    @wattehel 2 місяці тому

    This is very common with new RVs never buy a new RV always buy used

  • @donnac.1609
    @donnac.1609 3 місяці тому +1

    RVIA is the association they put together....managed by the manufacturers! That pretty much explains their whole mind set. Buying power with the select range, microwave, slide, frame, water heaters, furnace manufacturers. Take look at just what Dometic owns! Lippert..... too! All bundled together in one big purchasing lump! You all get the same stuff ...hinges...piping.. switches, etc, no matter what you buy or how much you pay. Cheap building materials and sloppy to no quality control! They govern themselves so nothing will change!!

    • @LizAmazing
      @LizAmazing  3 місяці тому

      I know it. I have not heard good things at all about the RVIA. Thanks for watching

  • @MariusvanZyl-r6x
    @MariusvanZyl-r6x Місяць тому

    Build the facility that can replicate all the issues before they happen like any car manufacturer or for that matter boats. This would be a cheap and simple solution to a lot of the issues build the outer skin and test then complete the inside. I would not be surprised with all the sealant on the exterior part that your wash bot is tearing it to pieces sealant cant take all that abuse.

  • @kathykeene2092
    @kathykeene2092 3 місяці тому

    Way to go Fun Town RV! It was so refreshing to see a video where a dealership admits a mistake and does right by their customer.

  • @darksteve84
    @darksteve84 2 місяці тому

    what a great dealer. the entire company missed a lot and dropped the ball. i would never buy from them EVER

  • @ajones8699
    @ajones8699 3 місяці тому +1

    Smearing a load of gob over a joint is not a repair, it's a temporary bodge. At best.

    • @LizAmazing
      @LizAmazing  3 місяці тому

      Yep. Thanks for watching.

  • @danstenis660
    @danstenis660 Місяць тому

    Good job Liz.

  • @scottyarnett3965
    @scottyarnett3965 Місяць тому

    Any dealer that fails the first attempt to fix an issue and does not move your camper to the front of the service line is a POS. That is just basic customer service

  • @One--Two
    @One--Two 3 місяці тому

    This customer has been through five RV's in nine years? These things don't last long.

  • @DrMott
    @DrMott 2 місяці тому

    Awesome advocacy

  • @IAMdave_thecat
    @IAMdave_thecat Місяць тому

    Service manager is full of crap. Horrible. These dealers are fraudulent and the only solution is to steer clear and trust they will go bankrupt as a reward for this level of crap. Shame on this service team. Liz you should not let this guy BS you. One customer calls you and they react, you win but Funtown is horrible and this guy's excuses are totally bogus. That was a commercial for these bad dogs. Steer clear of Funtown is the key message! Come on Liz!

  • @HowardMcNeil-ce6ij
    @HowardMcNeil-ce6ij 3 місяці тому

    Warranty should be at least three years like he outside.

  • @Kathleen67.
    @Kathleen67. 3 місяці тому +1

    Great job!

    • @LizAmazing
      @LizAmazing  3 місяці тому

      Thanks Kathleen, so glad you are here!

  • @plants4thewin
    @plants4thewin 3 місяці тому

    Fun Town...great response

  • @cjbrown4905
    @cjbrown4905 3 місяці тому

    Liz is a force to recon with.

  • @bguerrero14100
    @bguerrero14100 3 місяці тому

    Unfortunately we can’t buy new these days.

  • @nightdipper5178
    @nightdipper5178 3 місяці тому

    A Thermal imaging camera would show where the leaks are, cost of camera about 1000-2000$. The shop should have one.

  • @janettemitchell6864
    @janettemitchell6864 3 місяці тому

    Dealer seems genuine & caring & ownership of the issues

  • @louvin44
    @louvin44 3 місяці тому

    Liz! You're the best!

  • @billwhitis9997
    @billwhitis9997 3 місяці тому

    Using standard OSB in an environment that is constantly subjected to moisture conditions is professional ignorance. OSB is also very heavy, not the best material to use when weight is important. There water resistant OSB.
    I've had 20-year-old RV's that have not had any of these problems. I lived in one for two years, and never had cause to bring it into the dealer.

  • @zLigHt44
    @zLigHt44 3 місяці тому

    Y'all get down to Fun Town RV, and at least say Thank You! ❤

  • @aprilfalls2405
    @aprilfalls2405 3 місяці тому

    we need some rv lemon laws

  • @Simplefng
    @Simplefng 3 місяці тому +1

    Never ever buy new. Buy solid frame, buy rugged versions, or get a frame and build your own.
    A fool is easily parted with their money.

    • @LizAmazing
      @LizAmazing  3 місяці тому +1

      Used is often the way to go. Thanks for watching.

  • @user-uv4mg4ve9p
    @user-uv4mg4ve9p 3 місяці тому

    These RVs look so incredibly cheap and poorly constructed. I wouldn't even think of buying one.

  • @kimkrebs451
    @kimkrebs451 3 місяці тому

    It’s nice to hear something good from an RV dealership!!

  • @darrenoliverio7259
    @darrenoliverio7259 3 місяці тому +2

    Did I hear you say th reason that you purchased this was to save on Hotel bills? really ? please tell me that you are kidding.
    Lets say you spent 50 K on this camper, average hotel room with 3 people $300 per night, 5 nights is $1500.
    $50,000 divided by $1500, you can make 33 trips and just walk away from it. no aggravation, no stupid people, no more whinning on you tube, sounds"amazing"

  • @richardpatterson2554
    @richardpatterson2554 3 місяці тому

    Yeah i guess its hard to keep up with all the complaints from customers regarding brand new crappy built RVs and on top of that having incompetant repairs guys.

  • @rongardner5671
    @rongardner5671 3 місяці тому +1

    It seems funny to me that campers an rv did not have these problems 45 years ago I had several rv back in 1975 1980 1990 and never had any problems at all with anything so the problem is on the rv industry an you alone from start to finish enough said step up and take care of your customers

  • @andycommonsincanada
    @andycommonsincanada 3 місяці тому

    It saddens me no end when they say “ these things get bumped up and down on the road so expect damage “ NO NO NO NO. These campers should be designed for the purpose they are used for. Come on RV manufacturers use better suspension.

  • @rickyroan4651
    @rickyroan4651 3 місяці тому

    Well ….i made up my mind
    (Steer away from RV)
    To complicated….

  • @northman9843
    @northman9843 3 місяці тому

    Dealership, excuse after excuse, rip off.

  • @scottelwood8746
    @scottelwood8746 3 місяці тому

    Why would someone spend hard earned money on a RV which is going to fall apart in a few years.

  • @rogergraves242
    @rogergraves242 2 місяці тому

    The dealer is Full of crap.

  • @scottw.8871
    @scottw.8871 3 місяці тому

    That Fun Town Guy needs his pay docked along with the techs. He speaks with forked tongue. In the military....they WILL take your pay, reduce your rank, and you WILL have to finish your contract.

  • @LarryLMelton
    @LarryLMelton 3 місяці тому +1

    I am impressed with Joe Anderson’s response. What he is saying should be what all dealerships and manufacturers say.
    I have driven past Fun Town RV in Wharton many times. One of my favorite stops in Wharton is Bucky’s, and Fun Town is a stone’s throw from that location. I have considered stopping one day to get a feel for their customer experience. After hearing Joe Anderson’s solution, I may actually visit the next time I pass through.
    But remember, the real problem is that too often, RVs leave the factory with major defects that should have been caught. Also, it is hard to believe that the factory was ignorant about its poor quality control.
    Larry from Texas

    • @LizAmazing
      @LizAmazing  3 місяці тому

      Hi Larry! Thanks for sharing this. Buckys is always a fun place as well.

  • @sharkcacher
    @sharkcacher Місяць тому

    Hey Liz @slalomking brings up a good point. You are doing good work but you are pissing off a lot of rich men. Be safe young lady.

  • @MsRybak1
    @MsRybak1 3 місяці тому

    Good luck RV manufacturers. You won’t see any of my money!

  • @tachyon5321
    @tachyon5321 Місяць тому

    This is not a dealer issue but poor quality manufacturing

  • @johnguz76
    @johnguz76 3 місяці тому

    Well how is the new one?

    • @LizAmazing
      @LizAmazing  3 місяці тому +1

      He picks it up tomorrow, is getting an independent inspection first. Thanks for watching

  • @017HVincent
    @017HVincent 3 місяці тому

    What an absolute slug. Completely dodging his responsibility as a service provider. Please don’t buy an RV. Wait until these criminals go out of business and the industry changes.

  • @brenfrees2812
    @brenfrees2812 3 місяці тому

    My dealer was great,the manufacturer was terrible

  • @frankez99
    @frankez99 3 місяці тому

    Buy USED. Most have already had these types of problems addressed…..plus older models used BETTER materials.

    • @LizAmazing
      @LizAmazing  3 місяці тому

      Indeed. I did a recent video about exactly that. Thanks for watching. Oh, and here's the video about used for anyone scrolling by. I list the types of RVs and name names as well as years for solid builds: ua-cam.com/video/61NGKhMK9tc/v-deo.html

  • @gobberlinder
    @gobberlinder 3 місяці тому

    Funtown manager saying he doesn't make excuses, all he did was make excuses about the disrepair of this RV. All the problems with the RV have absolutely nothing to do with going over bumps in the road or having so many wires in the RV things get loose. Nothing got loose. It was all problems from poor manufacturing originally. Don't blame anything but bad manufacturing.

  • @briang.valentine4311
    @briang.valentine4311 2 місяці тому +22

    Liz, you convinced me - NEVER EVER EVER buy an RV! What a COMPLETE waste of money!!!

    • @inthedarkwoods2022
      @inthedarkwoods2022 Місяць тому +2

      It's a depreciating item. Only fools buy them

    • @Liimpy
      @Liimpy 7 днів тому

      10 years now in my northwoods Nash travel trailer, still completely satisfied and impressed with the quality

    • @Liimpy
      @Liimpy 7 днів тому +1

      ​@@inthedarkwoods2022 people still want them, and enjoy them, knowing full well what they're buying, do you enjoy the stick in your rear?.. try living a little..

  • @toycarcollector
    @toycarcollector 3 місяці тому +89

    A dealer that would not replace $40 speakers because the manufacturer wont reimburse? The very definition of penny wise and pound foolish. I'm not sure in todays world that their are any RV repair shops that have service department personnel qualified to fix an RV that is as poorly made as this unit is. Congratulations on the replacement success! Liz is Amazing!

    • @LizAmazing
      @LizAmazing  3 місяці тому +14

      I know. Getting good RV repair techs at dealerships is a huge problem these days. Thanks for watching.

    • @Sam11747
      @Sam11747 Місяць тому

      I'd be curious to know, from a legal perspective, if the dealership replaces things, it'll invalidate the warranty and shift legal obligations from the manufacturer to the dealer.

  • @kcgunesq
    @kcgunesq 3 місяці тому +83

    Anytime someone says 'we just need to do better communicating" they are really saying, "we won't admit to being wrong on what really matters, so you we will try to distract you by admitting to something that doesn't matter and hope you don't notice we didn't actually say anything relevant."

    • @thorsrensen3162
      @thorsrensen3162 3 місяці тому +6

      Water ingress is completely unacceptable in a wagon, as it will make it unusable within short time. It is surprising that the RV manufactures dont have this as first priority. Better quality control of the finished products may help but I am sure that the design of the water sealant on these wagons is fundamentally wrong and dealers subsequent attempt to repair with silicone or similar will never fix the problem. Therefore the new replacement wagon will likely have the same issues as the first one.

  • @mussieTil
    @mussieTil 3 місяці тому +76

    If RV’s manufacturers get it right the first time, then dealer won’t get backed up with service coming back.

    • @LizAmazing
      @LizAmazing  3 місяці тому +3

      I know it. Tough time to be an RV dealer these days.

    • @backtoasimplelife
      @backtoasimplelife 2 місяці тому +2

      The mass manufacturers do not care. I can see it even in my 2018 FR higher end FW. We thought by buying a lightly used, newer FW we'd get better quality. It's only after you are using it that you get to see where they "cheaped out." Live and learn.

    • @wizpopr
      @wizpopr 2 місяці тому

      That's for sure.

    • @teslamoneyman426
      @teslamoneyman426 Місяць тому

      Dealer loves money. Repairs and services is how they make more money. It's a trap for us consumers.

    • @backtoasimplelife
      @backtoasimplelife Місяць тому

      @@teslamoneyman426 Exactly. Don't buy this new, cheap crap. There was a better era to buy from.

  • @jerrytalley802
    @jerrytalley802 3 місяці тому +65

    Liz, thanks for your tireless work in behalf of your subscribers

    • @LizAmazing
      @LizAmazing  3 місяці тому +1

      Thanks so much, Jerry! Have a great weekend!

  • @slickwillie9526
    @slickwillie9526 3 місяці тому +105

    It's become clear to me the RV Industry hates customers.

    • @LizAmazing
      @LizAmazing  3 місяці тому +14

      It's sure looking that way. I hope they wake up before it's too late.

    • @censoredeveryday3320
      @censoredeveryday3320 3 місяці тому +7

      A lot of the problem is inflation, everything costs more. Parts, labor, insurance. Literally everything. I'm surprised we haven't seen more RV manufactuers go out of business

    • @rvhome5599
      @rvhome5599 3 місяці тому +3

      The RV industry has really no rules or regulations, it’s a Wild West out there.
      Go build a car the way they build Rv es,one Rv I saw the main electrical components together with the propane fill, yes same door, same compartment, how safe is that, it’s unreal what they get away with.
      We as consumers have the power to change this, stop buying these crappy units and let them suffer, they smarten up and someone will build a better quality units which will force others to follow

    • @censoredeveryday3320
      @censoredeveryday3320 3 місяці тому

      @@rvhome5599 i'm actually building my own travel trailer right now and I will do it for a fraction of the cost and it will be very good quality.

    • @drn13355
      @drn13355 3 місяці тому +7

      Once the check clears they are done.

  • @charliepiland3285
    @charliepiland3285 3 місяці тому +25

    Wow, so FunTime.RV has given this customer a 2024 replacement trailer...great!!! But let's not all celebrate until Brian has had a few months with his new camper WITHOUT any recurrence of similar problems!!!

  • @dushanepowell3782
    @dushanepowell3782 3 місяці тому +49

    I would not buy a new camp trailer today to save my soul.

    • @LizAmazing
      @LizAmazing  3 місяці тому +5

      There are some good ones out there, mostly NOT in Elkhart though. Here is my recent video about which mfrs to consider if RV shopping. Thanks for watching: ua-cam.com/video/A-TDD8sSMt4/v-deo.html

    • @Daniel-ow2io
      @Daniel-ow2io 3 місяці тому +6

      If it was truly to save my soul, I would buy it. My soul needs some serious saving.

    • @crazydee1955
      @crazydee1955 3 місяці тому

      Me either.

  • @DerekFrampton
    @DerekFrampton 3 місяці тому +109

    the sad fact? This is ONE example of most likely hundreds and a TRUE representation of the lack of build quality these OVer-Priced "RV"s have for our $$$.

    • @LizAmazing
      @LizAmazing  3 місяці тому +10

      I know it. So much change is needed on all levels. Thanks for watching, Derek.

    • @Absaalookemensch
      @Absaalookemensch 3 місяці тому +6

      At what point does the exception become the rule?

    • @scotttovey
      @scotttovey 3 місяці тому +16

      @@Absaalookemensch
      When you get your State to apply lemon laws to RV dealers, buy backs will be the rule. Then RV manufacturers that are doing this will either improve their quality, or go out of business.

    • @Absaalookemensch
      @Absaalookemensch 3 місяці тому +4

      @@scotttovey I vote with my wallet. I don't buy one. I'll never get scammed.

    • @scotttovey
      @scotttovey 3 місяці тому +7

      @@Absaalookemensch
      "I vote with my wallet. I don't buy one. I'll never get scammed."
      While that works for you, it does not work for those being scammed by shady dealers and salesmen.
      In a just nation, stuff like this is not only illegal, the government goes after companies that commit these frauds.

  • @bounderchris
    @bounderchris 3 місяці тому +7

    His biggest mistake: he still believes forest river makes a quality product…

    • @LizAmazing
      @LizAmazing  3 місяці тому +1

      I continue to hear good things about FR, but they sure didn't do a good job in this case.

  • @trangsmith1038
    @trangsmith1038 3 місяці тому +17

    Bravo Fun Town RV and Liz! I hope the rest of the dealers and manufacturers do better.

    • @LizAmazing
      @LizAmazing  3 місяці тому +2

      Yes, I hope they sit up and take notice. Thanks for watching and have a great weekend!

    • @michaell6580
      @michaell6580 3 місяці тому +1

      Definitely a atand up and notice moment for buyers to give Bravo Fun Town RV a crack at your next RV purchase inquiry.

  • @charlottelavalette8236
    @charlottelavalette8236 3 місяці тому +18

    Another happy camper thanks to Liz🐼

    • @LizAmazing
      @LizAmazing  3 місяці тому

      So happy for them to be getting out there camping! Thanks for watching, Charlotte.

  • @remaguire
    @remaguire 3 місяці тому +13

    I hope he got an independent inspector to look over the replacement camper!

    • @LizAmazing
      @LizAmazing  3 місяці тому +5

      He did!!! He's picking up tomorrow. Thanks for watching.

    • @jeffwhite3021
      @jeffwhite3021 2 місяці тому

      Nearly all Inspectors are worthless.

  • @kimgiese3469
    @kimgiese3469 3 місяці тому +13

    Fun town RV....you are doing the right thing!

    • @LizAmazing
      @LizAmazing  3 місяці тому

      Yes they are! Feel free to share this video! And thanks for watching.

  • @chevydude658
    @chevydude658 3 місяці тому +11

    There needs to be a class action suit against these dealers and manufacturers are being negligent. Some of these issues could actually kill someone! When I was a child we lived for a short time in a Shasta camp trailer. Due to a problem with the furnace our trailer exploded in a fireball. It was so hot inside the trailer the glass in the picture tube of our television set literally melted and ran down into what looked like an ice cicle! Our cat was killed instantly and we lost nearly everything we owned. Thank God we were gone and not all incinerated! This was in 1976.

    • @jeffwhite3021
      @jeffwhite3021 2 місяці тому

      Yes, I'm sure it wasn't some hack fix someone did or lack of maintenance.

  • @christopherstimpson6540
    @christopherstimpson6540 3 місяці тому +31

    More competition is needed. When everyone is selling poor quality, there is no motivation to do better.

    • @LizAmazing
      @LizAmazing  3 місяці тому +6

      Yep. All it will take is for one company to do it right. Then the others will either fall in line or go out of business. Thanks for watching, Christopher, and have a great weekend.

    • @scottmichaels12
      @scottmichaels12 3 місяці тому +3

      More product manufactures are needed. The whole "frame flex" issue is actually a Lippert Industries issue because Lippert makes almost all the frames for RVs. This "good ole' boys" network needs to be broken up.

    • @jeffwhite3021
      @jeffwhite3021 2 місяці тому

      Correct. The common theme is people will not pay for quality. They will pay for space and features but not core quality.

    • @jeffwhite3021
      @jeffwhite3021 2 місяці тому

      ​@@scottmichaels12All that will happen is they will move manufacturing to Mexico where labor is cheaper. Be careful what you wish for. If people were willing to pay for quality then manufacturers would focus on that.

    • @TheTruth-ge7fj
      @TheTruth-ge7fj 14 днів тому +1

      There is this new company called brinkley rv, it seems that the quality there is better than the rest, they even have a/c inside the factory for their workers. Forest river and thors and the rest are all sweat shops lol

  • @BackyardEngineer334
    @BackyardEngineer334 3 місяці тому +8

    RV’s are built as cheap as they can possibly be built with the cheapest of materials & the cheapest of labor. There are no federal regulations like there are on Automobiles. As soon as you sign the dotted line you’re stuck with it & there are no laws to protect you so make sure you know what you’re getting before you sign.

    • @LizAmazing
      @LizAmazing  3 місяці тому

      Things definitely need to improve! Thanks for watching.

  • @dustinmiller9829
    @dustinmiller9829 3 місяці тому +9

    Forest River campers are dumpsters on wheels, and the company behind them is worse. The hinge pin fell out on the exterior kitchen door on our new Salem camper (and we lost everything that was stored in there). Forest River wouldn't cover the repair of the hinge under warranty because they considered the hinge to be "lost" not broken.

    • @LizAmazing
      @LizAmazing  3 місяці тому +1

      Oh my goodness. So sorry that happened, Dustin. I am hearing mostly good things about Forest River overall, but when it's you with a poor quality one, it definitely is aggravating. Hope all that is behind you now. Thanks for watching.

    • @kylepokorski6045
      @kylepokorski6045 3 місяці тому +1

      ​@LizAmazing everything forest river touches is junk I can say I'll skip anything forest river. And good luck getting them to warranty anything them and thor completely skip

    • @justinr9753
      @justinr9753 2 місяці тому

      Old man Buffett at Berkshire Hathaway telling them they are using too many darn staples on the RVs.

  • @RVSparky
    @RVSparky 3 місяці тому +6

    We need an update from him on the new one to know is the quality any better?