Things that would make life as a veterinarian easier.
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- Опубліковано 5 жов 2024
- All in good fun, but God what an easier job it would be! And for real, I think the timer idea is amazing. Like, you don’t need to ask us how much longer it’s gonna be. Bro, we told you the wait time was 4-5 hours and you just got here 30 minutes ago! I also don’t know why we legit don’t have recorders in the exam rooms for just those situations!
I've had to go to the emergency vet with my cat several times in the last year. It always amazes me how stupid people can be - they literally have no concept of triage and taking the pets with the most urgent needs first. Yes, you've been here two hours and they've taken several other pets in front of yours, but maybe that's because the other pets were having seizures or on the brink of dying while yours just has an unexplained limp? I've never once gone up to the counter to ask how much longer.
Yeah, some people don't realize that it is a VERY good thing if you are the one who has to wait at the ER.
Thank you so much for understanding!!! We had three pets that had to have the quality of life with ER cases & surgeries & all. All today but some understand & others will never get it. But I thank you from my heart anyone that does!!!❤
Humans too 😭
To be fair, 'how much longer' doesn't always mean 'hurry up and take me'. I've before asked to see 'would it be okay to take my dog out for a pee break while we wait, or are you about to call me' or 'I'm hungry, do I have time to go through the drive through of the McDonald's next door and be back here before you need to see him'. I also don't need an exact time. 'A few more hours' is an acceptable answer I'm happy with, because whatever I'm wanting to do will likely be shorter than that.
@@PixieoftheWood Truth. I’ve found that the best way to approach the desk is exactly what you say here: to explain upfront why I’m asking - as long as you have a reason, they’re pretty good about updating you.
The worst is when the husband has no idea why the dog is there AND declines all testing and treatment, then later you get a call from the very angry wife asking why we didn't do anything for her dog.
I work in people medicine. That last bit with the family member who shows up late and asks for a rehash of your long explanation and discussion gave me ACTUAL PALPITATIONS.
But man, wouldn’t it be awesome to have that recording? We could let them take it home and everything! …is it bad I’m actually thinking about how we could implement that? I bet we could have the recording auto upload to the EHR… 🤔
Yep! Makes me crazy to hear family expect that!
@@khills You could just send people the link to the video. Would save SO much time.
@@drhandle4498 For pets, yes. For people, that would violate HIPAA.
@khills I suspect that the doctor's office and hospitals that have installed those touch pads or TV screens showing the basic FAQs of wound care/follow up appointments/heart disease/diabetes/etc that patients can either click on or constantly hear in the waiting room got sick of explaining the same thing about "you do have to finish your antibiotics, even if you don't use all your pain pills" to every single patient and family member. Last time my uncle was in the hospital in Nashville, you had to watch the basic video about how to use the bed remote and call the nurses' desk and what to expect before checkout before it would let you access the TV channels.
First owner's reaction is the proof that humans are also pets just grumpier and less cute
Having had to take my greyhound to the vet ER late at night on a number of occasions due to sudden onset lameness and the Greyhound Scream Of Death, I have ended up sitting in the waiting room for hours. That's because when a spaniel with sudden onset seizures was brought in, then an elderly Rottweiler vomiting blood was brought in, they were kind of, you know, acutely unwell and in need of urgent treatment to save their lives. Being in the queue is A Good Thing.
There are times when I am thankful that I can say "nah, she's not dying; she's a hound dog. She was raised with a husky. She thinks crying along with any ambulance in a three hundred mile radius is just the song of her people."
Joint Dysplasia? That is one of the breeds that is prone to it.
The amount of time I've had to explain that the dog in surgery with bloat, the blocked cat, and the hit by car dog comes before your cat with an URI is too many times. The dachshund with sudden paralysis comes before your itchy dog, and the screaming cat with a cold leg comes before your cat with diarrhea... I think every waiting room should have a big sign that explains triage.
That is a fantastic idea.
People would still be a**holes about it though
"Sign, what sign? Why are you ignoring me?!"
That last one would probably be a life saver.
Yes - all of this! I would love to just have a group discussion about fleas or ear infections. Also, please don't make me give the 20 minute dissertation on diabetes again to your wife who stepped out of the room. 😭🤣
I call it “The Flea Speech.”
I wonder if he can start playing the UA-cam video he made on some of the usual problems as FAQs.
Honestly, I would love the recording. I was in the hospital, high as a kite on pain meds, and the doctors would come in and tell me what was going on. When my family came in and asked for updates, I had no idea, and the doctors were always long gone at that point
Yea my Dad gets sent in with notes too.
Not a bad idea.
I work the front desk at a vet hospital & just today had a 40 min long talk with a pet owner that didn't understand why our Drs must do a yearly exam for any prescription they write. Haven't been seen since 2022. Then told me she half one flea & tick prescription pill between two dogs. I told her that will not protect them because it is not strong enough. I still don't think she understand me at all....sadly😢
But I love the buzzer idea so people will let me get work done up front but it's never going to happen...😂
Do Emergency Veterinary Hospitals in the States always have long wait times?
@@Stephanieforbeshamilton it just depends on how much is going on at any given time but yes. I hear from clients that they wait five to six hours before. My parents had too also wait with one of their dogs at an ER. But she had a cut & was down the line to other ER cases coming in. Plus remember we need more everything in vet office to vet ER's.... doctors and more staff. It's a hard job & u have to be a bit crazy to hang in there because u deal with death almost everyday of pets that u wish could live forever 💜💙💚💛🧡❤️💔....but I have five vets docs plus tons farm families so I was raised around this all my life. I hope this helps you understand we are trying hard everyday to help all that calls or comes in. They are everyone's fur babies 💖
@lifeisgreat8728 I'm based in the UK and practically lived at Emergency Vet Hospital here over the last year. You have to book a head for a normal consultant or in an emergency ring ahead to say what's happened either way I think the longest wait either of my fur babies have had is 15, maybe 20 minutes at a push and that was to have a fuss appointment, a couple of weeks after the 10 month dobermann had a midnight snack on some grapes, and became a little upset after an emetic and being used as a pin cushion a couple of days apart to check her kidney functions.
Then it sounds like to me they are doing a wonderful with common sense work ways too. But again how many doctors w/techs, front or CSC (client service coordinator) & we always have a college tech student learning in the back so someone on our team is always teaching with working on cases. But we need more people. And so do our local ERs badly. We are a small location but our doctors are amazing (just three at our place) so we take on ER cases even though we are not an ER hospital. I am very proud that everyday we truly try to help anyone it's our office Manager that worries about money not us!! My aunt in GA has five locations of vet clinic's and I know she hates dealing with the money side of the job because animals will always come first to her too. Hell I have seen the woman do an emergency stop for strays all my life plus a wild owl rescue. The woman will do anything for animals 🤩
@@Stephanieforbeshamilton We have a huge shortage of vets and vet techs in America; there are only a few veterinary schools, and competition is tough to get in. (It’s commonly said that it’s harder to become a vet than a doctor in America.) Pet insurance also isn’t as common here yet, so we have the same phenomenon as in human medicine, where a lot of people use emergency departments for primary care and prevention, leaving the staff grossly overworked. Triage ends up being especially important; I’ve waited 6 hours for care (chronic pain kitty having an escalation of pain over a weekend), and I’ve unfortunately been a patient that walks in and is immediately taken into an exam room (sent over from our vet with a cat in complete kidney failure). It really just depends on why you’re there - and why everyone else is there.
I would 100 love and appreciate a timer like that. That way what I'd know to settle in with my book and not worry about the wait. I hate waiting situations when they are like "any minute now" for about 4 hours. Makes me think they screwed up and didn't log me in properly or forgot I was there. I'd be less paranoid about that if it had never happened to me before.
If my husband can't be there in person, I ask if they mind if he's on speaker phone. Saves a lot of trouble and questions later. TONS of appreciation for all vets, and especially emergency room vets.
Took my dog to emergency vet on Thanksgiving because she just ate 8 oz of dark chocolate. They took me immediately in, treated my dog fabulously, kept her overnight for support and IVs. Fabulous treatment.
The first client is 100% like my parents with veterinarians- except reversed. My mom would be the forgetful one whereas I can guarantee my dad would walk into the appointment with each pets' medical file on hand and the ability to answer any question about any pet within five seconds of the Vet asking it. And he's got such a great sense of humor so I think it's always a nice breath of fresh air for the clinic staff (Last week he came with me to the clinic while my pup was getting routine vaccine boosters and when the vet asked if we had any questions he genuinely asked "Do Boston Terriers really fart that badly?". We don't have a Boston Terrier, he saw a video on TikTok about it and just wanted clarification lol).
Scottie Dogs are notorious for it too. They can clear a room faster than anything man made. 🤮
Same with Keeshunds. Thank you for the reminder of Scooby from when I was younger.
I have access to STRONG coffee and usually have morning appointment slots (usually falling somewhere between 8-9am) for ongoing monitoring of my cats chronic condition. I’ve started bringing in 4-6 cups of coffee with me to these appointments. I now have dibs on the remote.
I work with all humans and I cannot tell you how many times the first one happens. The kid is brought by the dad, aunt, grandparent, family friend, etc., and they don’t have the first clue why the child is being seen for this appointment, let alone any history. I once had an aunt look down at the child when checking in and genuinely ask “What’s your last name again?”
On some level, I do get getting flustered and forgetting basic information in the moment when it's an emergency - we still don't let my father live down the time we were playing Taboo, I got a word that I thought would be easy because it's a homonym of my middle name, and my dad blurts out his sister's middle name instead. Giving my phone number in the place where she was supposed to put hers when I drove that aunt to a doctor's appointment is perfectly understandable in comparison. (It just took a really long time for them to contact me and let me know she was done when they have the patient whose "phone number" is in the system right there in the room. Got to know when her follow up was before she did, though and eventually switched out the emergency contact and patient phone number boxes.)
@@B2WM Totally agree. In an emergency/high pressure situation it’s completely understandable. In my department though the stakes are pretty low. These are people who genuinely when asked “So what brings you in today?” just shrug with absolutely no concern and say “My sister/daughter/etc asked me to bring them” and assume we already have all the information we need.
@@B2WM Or, when you get devastating news.
The recording would be really saving time and lifes (not just the animals, but also the lifes of the vet's😂)
Tbh i'd take this for human Drs too
@@StonedtotheBones13 you have a point😂
@@StonedtotheBones13 Definitely.
This made me feel really good about writing down notes for my partner to bring in when he takes the cats to the vet. Not that he is clueless, just writing down my own thoughts and questions for him in advance because I am housebound with chronic illness, so can't be there in person, and I tend to be more active in caring for the cats' health conditions and researching stuff. At least that makes me feel more involved, but it's great to know that vets probably also appreciate getting the full picture.
I'm baffled that someone would act like the person in the skit. There is 100% no excuse for going into the vet with your pet and acting that clueless about it. Even if you take someone else's pet as favor, they have to know that they'll be asked about it, right? Like, are you a functional adult or not?
Yikes I thought we were annoying for occasionally bringing in our cats a few minutes late because it's hard to wrangle them. Our vet and vet techs are always so sweet - now maybe i know why!
Sooo hard to catch my cats! I start hours early herding then both into one room...trying not to act too suspicious...😅😅
We had cats when I was a kid and could never quite figure out how they knew they were going to the vet, even when we hadn’t yet gotten out the carrier. I swear they are all mind readers.
@@trumpetmom8924SSH....we don't want the cats to know that We know, so We can think of innocent thoughts such as opening a can of tuna, playing with the dangle toys, to distract the kitty as we prepare the Holding Basket of Doom.
I actually had a guy show up with a little dog and when asked, he said, “I don’t know why she’s here. My wife just told me to bring her.”
Sounds pretty standard 😂
It's the same at the groomers the husband or boyfriend is clueless most of the time
that's how you know it's the wife's dog tbh. Never met a man who wasn't 100% attentive to his own dog.
That borders on weaponised incompetence... how can a grown person not know that you part of the job of bringing the pet there is explaining what needs doing? I'd hate to have a partner like that.
@@yuujin8194 Worse. He said the dog was his sister-in-law because it was his MIL’s dog.
I have had a husband show up with a possibly (urinary) blocked cat and he was not sure if he brought the right cat... his wife told him which one to bring and they look alike, so he took a guess😵💫. I was so worried that he left the blocked cat at home that I sent him home to bring the second cat in to have his bladder checked too! (All clear... nobody was in trouble!)
Oh no, he switched from milk and cookies to alcohol again. Tough week?
At least he has good taste in alcohol.
I pay close attention and take notes, but can I like have a video recording to reference back to please. Though that would just give you guys that much more work, it really would. I do love the idea though, especially since all the large medical words are so hard for me to spell.
Ask if you can record it on your phone while you're there.
I absolutely feel you on some of these. I had to go to the emergency care wiht my dogs twice, everytime i felt like i really wished it was more like human ER. My dog was in URGENT life indangering situation and every vet i called told me i can come in the afternoon (emergency happened at 7am and the earliest appointment was 3pm)
i drove two hours away to the vet that gave me a noon appointment and no we couldnt save her but the people there with little issues while my dog was actively dying wanted me to end their lives on the spot too. Like dont distract the vet, she is trying to save my dog!
These are brilliant 🤩 I love the one where you round up all the diarrhea dog owners and give them the same speech. I’m a vet tech at a pet ER and I also get tired of going over the same estimate 5 times in a row and answering the same questions to owners who didn’t pay attention to the doctor’s spiel.
🤣🤣 The hubby with the note pinned to him. I'll have to do that next time I can't come to the vet with my dad.
No emergency veterinarians in my area just calling a regular veterinarian to come in on a weekend. Which I've had to do because it was literally a life or death emergency.
The last one is why I take thorough notes at the vet every time, especially when I take my grandma’s dog for her.
Lmao…since I became severely disabled I am the writer of notes. If it’s serious I have person taking my cat or dog in dual me in. I try to keep it as succinct as possible…I know how busy you folks are. We’ve been with our vet for decades.
Alaska sez, “I work in a ppl er, can I have a dozen timers pls!!”
I've been wondering. We've been to the ER vet yesterday and the doctor has done some x-rays. If I had a flash drive with me, would she let me have the x-rays for our "regular vet"? Because there were no vets who specialize in bunnies, so they did what they could to make our bunny comfortable until Monday for our regular vet and if they'll need to redo the x-rays there... it won't be a pleasant experience for anyone involved
Your vet may be able to request them or you could ask the emergency vet if you can have the X-rays. But it's possible your regular vet may want to do even more recent X-rays in case anything has changed (worsened) since the ones taken yesterday. I hope your bunny feels better soon.
@@daisyglaze1817 Thank you. They've done new x-rays today (how many women o you need to x-ray one bunny? 4 :D ). They gave us new medication and no surgery necessary, yay!
LOL the room recorder. My favorite is when people call back after you've left a message on their machine and they haven't bothered to listen. No, you can't talk to the doctor - she's in a room now - listen to your message and call back with questions.
😂 great! This is applicable to human emergency rooms too🤭🤪🤣
Great video!
Not just Veterinary Offices. This would be good for ALL ERs.
I'm sure my vet hates me. If one of my pets sneezes twice, I'm on her doorstep (usually in tears) and how often have I taken in a pet because "he's just not himself". Is he vomiting? No. Does he have diarrhea? No. Is he limping? No. Is he eating and drinking normally? Yes, but he's just "off". Bless her heart, she takes it all in stride and either manages to find out why my pet is "off" or reassures me that everything's okay. She's the best with all her patients--of the two-legged and four-legged variety.
From a fellow pet parent who's also a little extra, I'd make sure to leave a great review and bring your vet a little something at Christmas, or write a nice thank-you card!
I lost my doberman after a short illness last September. I'm like that with our puppy. Earlier this week she had an appointment with her vet where part of the conversation was on she smelt funny. I even email her vet updates on how she is doing after the appointment.
@@Stephanieforbeshamilton I email our vet about our guys, too!
@janhankins911 🤣 I'm so glad I'm not the only one. ❤️❤️❤️ I think our male vet thinks I'm mad because I sign off my email as the mummy of whichever fur baby im emailing about and kisses. 🤣
@baileeld that's a lovely idea. We don't normally say thank you with anything unless your pets passed away in the UK. Though, I did take chocolates in for the nurses and reception staff the other day from my puppy who been working with them as she been gets distressed at vets recently.
Love the recorder idea! That would be awesome!
this has happened to me. told my hubby 3 times cat needs a blood test & rabies shot, he gets down there w cat to vet, cat gets shot, but he declines the blood test and has cats blood sugars tested instead.... the internal screaming when he got back and told me. i should of pinned a note to his shirt or called the vet to remind them what was supposed to happen.... omg. the sheer frustration when i have hubby take animals to the vet instead of going. 😅
Yess!!!! These ideas are amazing!!🎉❤ I hope they're implemented in clinics and hospitals soon!
As a vet assistant all of those apply.
Fucking hilarious, TY TY, bless your strength!!! 😂🎉
Today at work we had a client ask every 20 min how long to was going to be. At the time we had treatments for inpatients to do, treatments for outpatients to do. At cat who needed a catheter placed for a euthanasia, and a dog who I needed to make vomit up rat poison as well bodies to process. The clients dog was stable, it could wait. We only has two tech, two assistants and one vet. We also had other less stable patient to triage. Chill out please.
You crack me up!
I'll forgive you because of the electric "Carmen" playing in the background, but we animal guardians could make 20 videos of what would make our life easier, too, starting with carefully picking an evidence-based vet and then have them sell you supplements (which you feel you have to buy on pain of having your dog neglected) on the grounds that said supplement is "natural".
This rings so true!
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Whether its doctors for humans or vets for pets, if a facility is giving me a 4 hour wait when I'm already in their waiting room, I now know not to use that facility, and find a better one.
Something there is going wrong (presumably understaffing) if that's a problem that's occurring.
Clearly you have never used a NHS A&E in the UK 😂😂😂
Or it means a couple car accidents have happened and your vomiting has to wait while they save lives.
If it’s an emergency room, which this vid is about emergency vet med, then yeah, multi hour waits are standard because of triaging. A car crash with major trauma or a dog having a seizure and going into respiratory arrest takes precedent over vomiting, headache, or weird limp. Save the ER for actual emergencies and maybe waits wouldn’t be so long
I don't know whether to laugh or cry at this comment. I just checked online and out of the 3 human ERs in my city the shortest current wait time is 7.5 hours and the longest is 10.
@@WandaMay22 are you in the UK, 🤣