I like that your instructional videos are straight up instructions. No blabbing and trying to be entertaining. I just need to know how something is done, and you show how to do it. Thanks!!
Thank you so much. My husband just install this fan and no issues. It is quite and everything works. The only thing is the remote is so tiny lol, but everything works well.
This video was amazing. Helped me do electrical stuff, as I have always in the past hired electricians to do this work. Thanks for the excellent lesson!
I installed this fan in 3 rooms. Alllll the fans are affected by a remote from one in the other room. If someone's turns on the light or increases the fan speed in 1 room, the other 2 get affected. How can we make the remotes only affect the fans for the room it's specifically in??
Each remote and receiver pair need to be set to a unique dip switch setting so that each remote only controls the intended fan. This is covered in detail in the video. Fast forward to the 4:06 mark "Preparing the remote and receiver"
Please help! My Ashby Park ceiling fan receiver only has 3 wires: white, black and yellow (that's the antena). And my ceiling only has 2 wires: black and yellow. Which wires should I connect together?
We really can't answer without knowing what the yellow wire is. We would suggest calling a licensed electrician to make sure the wiring is connected correct. The wiring from the house should have a hot wire (typically black) and a neutral wire (typically white). The yellow may be a neutral wire, but it could also be a switch wire. Sorry we can't be more help.
Hi! Will be picking up this fan this week but I have a quick question: Since I have a wall switch, I have 1 ground, 1 neutral (white), 1 live (black) and 1 red (from switch) in the electrical box. Which of the black or red do I connect to the red wire on the receiver? Thanks for the answer and your video.
Apologies for the late reply. We missed this question. We'd suggest capping the red ceiling wire and connecting the receiver power wire to the house live wire.
Very good instructions. However, failed to speak to the installation of the safety cable (which is key) which pretty much requires two people to install it safely.
Thanks. The safety cable is a Canadian requirement and is covered in the Canada version of the manual. We do not cover the safety cable because this is the US version and the safety cable is not included. The addition of the safety cable should not require a second person. The steps for the safety cable are to screw a wood screw into the joist and loop the safety cable onto it. That can be done while the fan is hanging on the hook of the mounting bracket.
Great DIY video! Straightforward! Quick question: I have 2 switches. I want to use one for the fan and the other one for the light. I also want to use the wireless module to control the fan speed . Is it possible to do that? Since the module has only one hot wire.
Technically, it COULD be done, but we do not recommend it. To install with two switches, you would need to alter the wiring to separate the fan's light power wire (blue) from the receiver plug from the fan. That would allow you to wire the receiver to a switch and the light to the other switch. This would let you use the switch for light control and the remote for the fan speed control. We DO NOT recommend doing so because of the color temperature changing light kit. Wiring the light directly to a switch would omit light control from the remote and you would not have the ability to consistently control the light's color temperature. That can only be done using the remote control.
I have the span but I'm having a little problem with programming. I don't know how to program the remote. We have two of these fans in the house and I want to program them differently on different frequencies I noticed that the program allows it to do that. But I don't know how to program it I have heard that you turn the light switch off do something to the remote turn it back on or something like that to program it. Could you please help me with that.? Thank you
Watch the video at the 4:06 mark (preparing the remote and receiver). That section shows how to change the frequency if you have 2 of the same fan. You just need to set the dip switch settings for each remote. That will ensure that each emote only controls the intended fan.and receiver pair to a unique setting. That will ensure that each remote only controls the intended fan.
Really like the fan. I’m having trouble switching the light colors. It’s at default, but it won’t let me switch to the brightest setting. Any suggestions?
The light is controlled by 2 different buttons. The light on/off/and brightness is controlled by the light button on the left side. The color temperature is controlled by the CCT button to the right of the light button. To dim or increase the brightness of the light, press and hold the light button. While holding that button, the light will cycle through its brightness settings. Relase the button once the desired brightness level is reached. To change the color temperature of the light, press and release the CCT button. The light has 3 options: 2700K, 3000K, and 5000K. If the light does not respond to the CCT button, we would suggest calling Home Decorators Collection customer service at 1-800-592-5233.
I just installed my fan following the video instructions but it will not start. I just the wiring and looks ok. There is power as well. Any suggestion?
Is the light installed and connected? If you are trying to test after making the wire connections, the fan will not operate until the light kit is connected. Also, make sure that if the fan is connected to a switch, that the switch is turned on. If those tips do not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460.
Thanks for the great video! Our previous fan was a two switch set up. One for the light and one for the fan. With this fan, the remote works for both the light and fan. Now only one switch controls the light and fan together. I have black, white, copper and red coming out of the ceiling. The fan only has the red and white. Any recommendations to get both switches working?
We would suggest just connecting the receiver to the house black as shown in the video and not connecting it to any switches. With this fan, the receiver remembers the last setting for the fan and light. If you connect it to a switch, every time you turn the switch on/off, the light will change to the next color temperature and you will need to select the color temperature again. Connecting the receiver directly to the house power (black) avoids this issue. At most, you could connect the receiver to one standard on/off toggle switch, but again, the light control would be affected. We would not recommend setting this fan up with 2 switches.
Having a remote is a nice feature, but requiring it to use the fan properly is a pretty terrible solution. I am highly considering returning all these fans!
The receiver can only be wired to one standard on/off toggle switch. If using a switch wire, you would connect the receiver power wire to the switch wire and cap off the other house power wire and switch wire. If you are noot sure about the wiring, we would suggest calling a licensed electrician to ensure proper connections.
Just installed this fan. The fan worked for a day and now the remote wont turn the fan on. You can hear the motor clicking but it doesnt turn the fan blades.
We would suggest checking the wiring between the receiver and house wiring and then between the receiver and fan. Most of the times when this happens, it is signalling a loose connection. If that doesn't fix it, call Home Decorators Collection customer service at 1-800-986-3460. Their team is pretty good at troubleshooting over the phone.
@@Professor5180 the light is good but I also have recessed lighting in my living room so I don't use the fan light often. I do use it in my dining room. I like the different temperature settings too.
You give the best instructions and the video shows details. I am a 64 year old woman and got it done it took a few hours but I did it Thank you very much I appreciate you.
Make sure that the wires did not loosen after they were connected - happens sometimes. Also, make sure that the dip switches in the remote match the dip switches on the receiver. If that doesn't fix it, we would suggest calling Home Decorators Collection customer service. Their team is pretty good at troubleshooting.
@@ceilingfans101 Thanks for the follow up. The short answer is that I managed to get the fan installed thanks to your video. I did not even look at the manual. The only thing the threw me off is that I have 2 hot cables (Red and Black) from the ceiling and the fan only has 1 red cable. The solution was to use one of the 2 from the ceiling + the white cable + ground and it worked perfectly. Thank you !!! 😀
When I flick the switch, the light and fan turn on, but the remote doesn't work. The battery is installed, and the 3 lights above the fan on the remote light up, but pressing the on/off button, fan button, and light button do nothing. Any idea why? The fan is kinda useless if the remote doesn't work (we'd like to use the fan with the light off).
@@bradgauci8573 We would suggest changing the dip switches in the remote and receiver to change the frequency of the fan. There may be an interfering signal in the area causing the remote signal to not communicate clearly with the receiver.
Thank you for the video. Is that a way to remove the light shade? Reason is I want replace LED module as it doesn't work anymore. I tried to remove it but it won't twist at all.
it may help to knock lightly around the edges (like knocking on a door). Then push up a bit when trying to untwist the light shade. It also may help to wear rubber or latex gloves and hold the shade on the outer edges.
I just installed an Ashby Park 52 in fan and when I point the remote at it and press on i just hear a single click noise from inside the housing, does that signify what's wrong, the light doesn't come on and the blades dont turn
The click heard is the receiver sending the command to the fan. Please make sure that the receiver plug is properly/completely connected to the fan wire harness.
When I turn on the switch, it seems to be going thru every single light before the one I like. Is there any way it can be set on 1 color without using the remote every time?
For this fan, we recommend connecting directly to the house wiring and not using a switch. The remote receiver has the memory function and using a switch will cause the light color temperature to change each time the switch is turned off/on.
Sounds like the wires may be crossed. We would suggest calling Home Decorators Collection customer service. Their team is pretty good at troubleshooting over the phone. They will also be able to send any replacement parts if necessary.
You can have up to 16 of these fans in the same home all operating at different frequencies. If you have 2 fans, you will need to change the frequency of one of the remote/receiver pairs to make sure the remote only controls the intended fan. This is covered in the video at the 4:20 mark.
My lights are extremely low; when I removed the white cover to change the light bulb, I discovered there was no light bulb at all. How do I fix this problem?
The light may have been inadvertently dimmed. Try pressing and holding the light button on the remote. While holding the button down, the light should cycle from dim to bright to dim again. Release the button once the light reaches the desired brightness level.
Great video. One of the best I've ever seen. I have a question for my particular installation. It seems I have a red and black wire coming from the ceiling. I capped off the red and used the black wire from the ceiling, and attached it to the red wire from the module...but, when I use my remote, I can here a clicking sound in module but the fan itself won't cycle. I'm stumped at this point! Any advise would be greatly appreciated.
Thank for watching. Please make sure that the plug from the receiver is completely connected to the plug from the receiver and that all other wires connections are securely/completely connected. Sometimes, wire connections can loosen or disconnect during the installation. If that does not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team is pretty good at troubleshooting over the phone.
Typically a red wire is a switch wire. We are not licensed electricians and if you have wiring questions, you should contact a licensed electrician. That being said, if the red wire is a switch wire, you have two options: Cap off the red wire and wire as instructed in the video, or cap off the house black wire and connect the receiver power wire to the red house wire. That would allow you to turn the fan and light on/off simultaneously using the switch. Please note that if connected to a switch, the color temperature of the light might change if the switch is turned off/on rapidly (within 4 seconds).
Hey! Thanks for the video. I need some help. I have two of these fans in my apt and the remotes are wonky. The remote in the room will activate both fans when i onlu want to control the one. I see that theres frequency settings but idk where to start. Also any tips for why either of these doesnt actually dim? Its either on or off. Just moved into this place, these are the fans installed.
Each remote and receiver pair needs to be set to a unique dip switch setting to ensure that each remote only controls the intended fan. This is covered at the 4:06 mark. Since the fans are already installed, you will have to remove the canopy ring by twisting coutnerclockwise, and then unscrew 2 of the standard screws and loosen but not remove the 2 screws in the J slots. Then, you will be able to twist the motor housing to remove it from the mounting bracket which will give you access to the receiver. To dim the lights, press and hold the light button on the remote. While holding the button, the light will cycle from bright to dim to bright again. Release the button once the desired brightness level is reached.
I have a question about wall switch. My existing fan runs from wall switch. Will I be able to use wall switch or just remote. If remote only is the case my wall switch is just dead( no power going to it)
We do not recommend using a wal switch with this particular fan. Technically, the remote receiver can be connected to a standard on/off switch, but that may cause the light color temperature to change each time the switch is turned off/on.
Great video. Finished one fan and Adding a second fan but, for this one, the ceiling has extra wires. Ceiling: Ground, white, black and red. Fan: ground, white, and red. How do I wire this?
We would suggest just capping the red wire from the ceiling and connecting the receiver red wire to the house black wire. We are not licensed electricians and can not advise on specialty wiring and would suggest contacting a licensed electrician if you are not sure about the wiring. That being said, typically, a red wire is a switch wire. If that is the case, if the switch is a standard on/off switch, you can connect the receiver red wire to the house red wire and cap off the house black wire. That would allow you to turn the fan and light on/off using the switch. Please note that if connected to a switch, the light's color temperature may change if the switch is turned off then on rapidly (within 4 seconds).
I've installed a couple no problem, but on the one I just installed, the fan doesn't turn, but the light works. Before I uninstall and try to diagnose, is there something obvious to look at?
We would suggest making sure the wiring is connected correctly and that the wiring did not disconnect/get loose during the installation. That will sometimes happen after making the wire connections. If that doesn't resolve the issue, we would suggest calling the Home Decorators customer service team at 1-800-986-3460.
Since your wiring differs from the instructions, we would suggest contacting a licensed electrician. We can not provide any assistance because your wiring is not standard.
@@ceilingfans101 Fair enough. Electricians told me I’d be a long wait so I played around with it. I wired the house black and red to the fans red. I then wired the fans white to the yellow as I had no white for the house. It works perfectly
@@brandonturpin8932 We're glad to hear it's working perfectly, but... Typically the black and red wires are power wires. The red is typically a switch wire and the black is typically the house constant power wire. In most cases, those wires should not be connected together. We'd suggest just connecting the red ohuse wire to the red receiver wire and cap off the black wire to see if that works. Again, we're not licensed, so can't really advise on different wiring scenarios, and if it's working great, but we'd hate to hear that the receiver got overloaded by having 2 power wires connected.
Great video. Second fan I install thanks to your videos. I have a question so after installing the fan the light switch don’t work? I will always have to use the remote control? TIA
Technically, the fan's receiver can be wired to a standard on/off toggle style switch which would allow you to turn the fan and light on/off at the same time. We don't recommend using a switch because if the switch is turned off/on too quickly, it could cause the color temperature of the light kit to change. For optimal operation, the fan should only be controlled with the remote.
I have screwed in the 4 screws to mount the motor and no matter how tight I get them the entire fan still rattles. It is definitely the motor rattling against the black ceiling mount. Any suggestions?
It sounds like the outlet box may not be completely tightened. If all other hardware is completely tightened, the outlet box seems like the only issue. If that does not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team will be able to get more information to help troubleshoot.
What info are you looking for? There are 3 sections in the video that cover the remote: and receiver preparing the remote and receiver (4:06), Attaching the receiver to the mounting bracket (6:57), and operating the remote (12:15).
The easiest way would be to remove it from the ceiling by unscrewing the motor housing from the mounting bracket and then disconnecting the wiring. Other than that, it would be just like installing , just reversed.
The easiest way we have found, if the shade is stuck, is to knock lightly around the edges (like knocking on a door, and then using some rubber gloves and holding the shade at the edge and pushing up and twisting.
The receiver can only be wired to one power wire, so either directly to the house constant hot wire, or a switch wire. This receiver can not be wired to 2 separate switches.
Hi, yes, you can convert the fan to a smart fan by adding the Bond Smart Ceiling fan hub. The Bond hub acts as a translator between your fan and smart devices to allow for control via the Bond home app on your phone, or with voice control once synced with Alexa or Google home devices.
No, the only way to change the dip switches is to change them in the battery compartment of the remote and on the receiver which is housed in the motor housing. You will have to remove the fan from the mounting bracket to access the receiver.
excellent ..well done..and i just finished...Wine time.. Wow the light is very bright..Reminds me that I am back doing surgery again at the hospital... no dimmer light here... If I had to say something, how about a candle lite mode. Something more romantic... Thanks... last question, we have a wall toggle switch with a dimmer, do I have to change the wall switch?..
The best way to operate the fan and light is to use the remote and not use a wall switch. If you use a wall switch, the color temperature may change each time the switch is turned off/on. There is no way to change the default setting.
here are some troubleshooting suggestions: 1. Check that the reverse switch is fully in position. Switch it back and forth to make sure that it is not in the middle. If the reverse switch is not fully in one of 2 positions, the fan won't operate. 2. make sure the dip switch settings in the battery compartment of the remote and the dip switch settings in the receiver match. If not, the remote will not operate the fan. 3. Make sure the wiring did not loosen during the installation. Sometimes after connecting the wiring and moving the wires, the wires might get loose and disconnect. If those tips do not resolve the issue, call the customer service number on the manual.
I’m installing this fan while watching this awesome video. But my question is on my previous fan i had a separate switch between the fan and the light. Not exactly sure how to proceed from there. Should i connect to just one black and one white? And just kill one of the switches?
Thanks for watching. We would recommend wiring the receiver directly to the house constant power wire (black) and just capping off the switch wire. The fan is not recommended for use with any switches due to the color changing LED. The LED has a memory to remember the color temperature setting and if connected to a switch, the light color temperature may change each time the switch is turned off/on.
We do not recommend installing this fan's receiver to a light switch. There will be a delay between turning the switch on and the fan/light turning on. This is to ensure that the receiver does not suffer a power surge. Also, we don't recommend using a light switch with this fan because it could cause the color temperature of the light to cahnge each time the switch is turned off/on. The light has a memory to remember its last setting and using a switch may erase the memory since power to the fan/light will be cut off.
I am about to install one of this at my place today. I was reviewing the manual and there is a SAFETY CABLE. You did not show that in here. I wish I can find a video on how to install it.
The fan in this video is the USA version. The Canada version has a safety cable as regulated by Canada. The safety cable is pretty straight forward, Just screw the Jscrew into the support structure and loop the safety cable on.
My light is extremely low, to the point of not even being on. I've replaced the light and tried to mess with the dimming function but its not working... any tips??
Thanks for the video. Very detailed and very easy to follow. I used it to figure out how to install new blades after I accidentally broke my fan blades.
We followed this video like you showed. Except, there is one step that should have been opposite than the way you showed. Wiring the Fan at 5:45. When you have the fan hanging, it's very difficult to see the wires, much less trying to twist then together. If you wire the remote to the wires coming out of the ceiling, then hook the fan and let it hang, then snap the connection together. We couldn't do it they way you showed. I didn't think I would ever get the connection UN-snapped, so I could do it the Smart, easy way. It's a lot less STRESSFUL, to do it they way I just said. That's the only part of the video that we didn't like or agree with. The guy that installed it here, should have caught that and edited the video. Other than that , it's a good video. Experience is a great teacher. I'll know the next time !!
I like that your instructional videos are straight up instructions. No blabbing and trying to be entertaining. I just need to know how something is done, and you show how to do it. Thanks!!
You're welcome! Thanks for watching!
This video was extremely helpful and useful for putting my fallen fan back up lol. Thank you!
Just put a ceiling fan up for the first time. Thank you for the video. Much better than the written instructions for us non electrical experts
Amen😂
Incredibly helpful clicked on the wrong one video without the remote ☹️ All good easy fix thank you
Superb and very clear video! Thanks a lot! I was able to complete the installation myself and save some 💴
That's awesome to hear!
Thank you so much. My husband just install this fan and no issues. It is quite and everything works. The only thing is the remote is so tiny lol, but everything works well.
We're glad the video helped! Enjoy your new fan!
Life SAVER. THANK YOU
Great installation video... thanks for the help 👊👍..
This video was amazing. Helped me do electrical stuff, as I have always in the past hired electricians to do this work. Thanks for the excellent lesson!
I installed this fan in 3 rooms. Alllll the fans are affected by a remote from one in the other room. If someone's turns on the light or increases the fan speed in 1 room, the other 2 get affected. How can we make the remotes only affect the fans for the room it's specifically in??
Each remote and receiver pair need to be set to a unique dip switch setting so that each remote only controls the intended fan. This is covered in detail in the video. Fast forward to the 4:06 mark "Preparing the remote and receiver"
Please help! My Ashby Park ceiling fan receiver only has 3 wires: white, black and yellow (that's the antena). And my ceiling only has 2 wires: black and yellow. Which wires should I connect together?
We really can't answer without knowing what the yellow wire is. We would suggest calling a licensed electrician to make sure the wiring is connected correct. The wiring from the house should have a hot wire (typically black) and a neutral wire (typically white). The yellow may be a neutral wire, but it could also be a switch wire. Sorry we can't be more help.
Hi! Will be picking up this fan this week but I have a quick question: Since I have a wall switch, I have 1 ground, 1 neutral (white), 1 live (black) and 1 red (from switch) in the electrical box. Which of the black or red do I connect to the red wire on the receiver? Thanks for the answer and your video.
Apologies for the late reply. We missed this question. We'd suggest capping the red ceiling wire and connecting the receiver power wire to the house live wire.
“Nice tall drink” lol. Awesome video!!! Thanks for this much needed video.
Very good instructions. However, failed to speak to the installation of the safety cable (which is key) which pretty much requires two people to install it safely.
Thanks. The safety cable is a Canadian requirement and is covered in the Canada version of the manual. We do not cover the safety cable because this is the US version and the safety cable is not included. The addition of the safety cable should not require a second person. The steps for the safety cable are to screw a wood screw into the joist and loop the safety cable onto it. That can be done while the fan is hanging on the hook of the mounting bracket.
Great DIY video! Straightforward!
Quick question: I have 2 switches. I want to use one for the fan and the other one for the light. I also want to use the wireless module to control the fan speed . Is it possible to do that? Since the module has only one hot wire.
Technically, it COULD be done, but we do not recommend it. To install with two switches, you would need to alter the wiring to separate the fan's light power wire (blue) from the receiver plug from the fan. That would allow you to wire the receiver to a switch and the light to the other switch. This would let you use the switch for light control and the remote for the fan speed control. We DO NOT recommend doing so because of the color temperature changing light kit. Wiring the light directly to a switch would omit light control from the remote and you would not have the ability to consistently control the light's color temperature. That can only be done using the remote control.
Great video and helpful install instructions. Thanks
Much appreciated!
I have the span but I'm having a little problem with programming. I don't know how to program the remote. We have two of these fans in the house and I want to program them differently on different frequencies I noticed that the program allows it to do that. But I don't know how to program it I have heard that you turn the light switch off do something to the remote turn it back on or something like that to program it. Could you please help me with that.? Thank you
Watch the video at the 4:06 mark (preparing the remote and receiver). That section shows how to change the frequency if you have 2 of the same fan. You just need to set the dip switch settings for each remote. That will ensure that each emote only controls the intended fan.and receiver pair to a unique setting. That will ensure that each remote only controls the intended fan.
Really like the fan. I’m having trouble switching the light colors. It’s at default, but it won’t let me switch to the brightest setting. Any suggestions?
The light is controlled by 2 different buttons. The light on/off/and brightness is controlled by the light button on the left side. The color temperature is controlled by the CCT button to the right of the light button. To dim or increase the brightness of the light, press and hold the light button. While holding that button, the light will cycle through its brightness settings. Relase the button once the desired brightness level is reached. To change the color temperature of the light, press and release the CCT button. The light has 3 options: 2700K, 3000K, and 5000K. If the light does not respond to the CCT button, we would suggest calling Home Decorators Collection customer service at 1-800-592-5233.
Thanks for the clear and precise instructions. I am a hero now !! Cheers and thanks again.
I just installed my fan following the video instructions but it will not start. I just the wiring and looks ok. There is power as well. Any suggestion?
Is the light installed and connected? If you are trying to test after making the wire connections, the fan will not operate until the light kit is connected. Also, make sure that if the fan is connected to a switch, that the switch is turned on. If those tips do not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460.
Thanks for the great video! Our previous fan was a two switch set up. One for the light and one for the fan.
With this fan, the remote works for both the light and fan. Now only one switch controls the light and fan together.
I have black, white, copper and red coming out of the ceiling. The fan only has the red and white. Any recommendations to get both switches working?
We would suggest just connecting the receiver to the house black as shown in the video and not connecting it to any switches. With this fan, the receiver remembers the last setting for the fan and light. If you connect it to a switch, every time you turn the switch on/off, the light will change to the next color temperature and you will need to select the color temperature again. Connecting the receiver directly to the house power (black) avoids this issue. At most, you could connect the receiver to one standard on/off toggle switch, but again, the light control would be affected. We would not recommend setting this fan up with 2 switches.
Having a remote is a nice feature, but requiring it to use the fan properly is a pretty terrible solution. I am highly considering returning all these fans!
Can you turn the light on and off without the actual fan running?
What if I have four wires and 2 switches (one for light and one for fan)? The reciever only has two wires...
The receiver can only be wired to one standard on/off toggle switch. If using a switch wire, you would connect the receiver power wire to the switch wire and cap off the other house power wire and switch wire. If you are noot sure about the wiring, we would suggest calling a licensed electrician to ensure proper connections.
Your video was great. I had my phone out, and I went step by step right along with you and it installed perfectly. Thank you very much!!
Yeah good install video but some one should tell this guy to cut back on the demonic FreeMason hand symbols in the intro.
Just installed this fan. The fan worked for a day and now the remote wont turn the fan on. You can hear the motor clicking but it doesnt turn the fan blades.
We would suggest checking the wiring between the receiver and house wiring and then between the receiver and fan. Most of the times when this happens, it is signalling a loose connection. If that doesn't fix it, call Home Decorators Collection customer service at 1-800-986-3460. Their team is pretty good at troubleshooting over the phone.
Thanks!!!!!! That was a fantastic step by step instructional video......
Easy and fun !!!!!!! Thanks
This is the second Ashby Park Fan I have installed in my house. Truly one of the easiest to install thanks to this video. Thank you.
That's awesome to hear! You're welcome!
Just curious but do you enjoy the lighting? Is it more of a spotlight or does it light the room? Thx
@@Professor5180 the light is good but I also have recessed lighting in my living room so I don't use the fan light often. I do use it in my dining room. I like the different temperature settings too.
@@vzndave Just picked one up for my bedroom. Thanks for your input!
You give the best instructions and the video shows details. I am a 64 year old woman and got it done it took a few hours but I did it Thank you very much I appreciate you.
Thank you, and that's awesome!
I’m having trouble with this, hooked up black to red on reciver and white to whit yet nothing when I turn it on
Make sure that the wires did not loosen after they were connected - happens sometimes. Also, make sure that the dip switches in the remote match the dip switches on the receiver. If that doesn't fix it, we would suggest calling Home Decorators Collection customer service. Their team is pretty good at troubleshooting.
This is going to be my Saturday project (Tomorrow). I'll post an update afterwards !! Thank you for such wonderful and instructive video !!.
How did it go?
@@ceilingfans101 Thanks for the follow up. The short answer is that I managed to get the fan installed thanks to your video. I did not even look at the manual. The only thing the threw me off is that I have 2 hot cables (Red and Black) from the ceiling and the fan only has 1 red cable. The solution was to use one of the 2 from the ceiling + the white cable + ground and it worked perfectly. Thank you !!! 😀
thank you so much~ great~~~~~~!!!!!!!!!
When I flick the switch, the light and fan turn on, but the remote doesn't work. The battery is installed, and the 3 lights above the fan on the remote light up, but pressing the on/off button, fan button, and light button do nothing. Any idea why? The fan is kinda useless if the remote doesn't work (we'd like to use the fan with the light off).
Turns out the remote works but it is very hit or miss, need to point it at a specific part of the fan (I guess where the receiver is). Hardly ideal.
@@bradgauci8573 We would suggest changing the dip switches in the remote and receiver to change the frequency of the fan. There may be an interfering signal in the area causing the remote signal to not communicate clearly with the receiver.
I have two of the same fans in my house. If I use the remote it will turn both of them on. Is they’re a way to avoid that
Yes, the remotes need to be set at different frequencies. Watch the video at the 4:06 mark.
I have 2 light switches, one for the light and the other for the fan . With my new fan one controls both. Making me have to always have the remote
Thank you for the video. Is that a way to remove the light shade? Reason is I want replace LED module as it doesn't work anymore. I tried to remove it but it won't twist at all.
it may help to knock lightly around the edges (like knocking on a door). Then push up a bit when trying to untwist the light shade. It also may help to wear rubber or latex gloves and hold the shade on the outer edges.
Thank you for your recommendation. I'll try it out.
I just installed an Ashby Park 52 in fan and when I point the remote at it and press on i just hear a single click noise from inside the housing, does that signify what's wrong, the light doesn't come on and the blades dont turn
The click heard is the receiver sending the command to the fan. Please make sure that the receiver plug is properly/completely connected to the fan wire harness.
@@ceilingfans101 thanks it's working now
When I turn on the switch, it seems to be going thru every single light before the one I like. Is there any way it can be set on 1 color without using the remote every time?
For this fan, we recommend connecting directly to the house wiring and not using a switch. The remote receiver has the memory function and using a switch will cause the light color temperature to change each time the switch is turned off/on.
I have tried 2 of these fans and whenever I change the fan speed it changes the color any ideas?
Sounds like the wires may be crossed. We would suggest calling Home Decorators Collection customer service. Their team is pretty good at troubleshooting over the phone. They will also be able to send any replacement parts if necessary.
can you have 2 of these fan in the same home. they both work off the same remote. how do I separate the 2 remotes.
You can have up to 16 of these fans in the same home all operating at different frequencies. If you have 2 fans, you will need to change the frequency of one of the remote/receiver pairs to make sure the remote only controls the intended fan. This is covered in the video at the 4:20 mark.
Thanks for video, i have an extra red wire coming from house.
We would suggest just capping the red wire with a wire nut and electrical tape.
Well done, thank you, very helpful
Excellent guide! Just put up mine following your video! 🔥
Excellent video, beats reading the installation guide.
This video helped out a lot! Very clear, easy to follow steps. Thank you so much!!
thank u so much
Do the home decorators collection merwry ceilling fan
Wow you made it look super easy
I’m buying one soon
🔥🔥🔥
but i have red, white and block coming from house supply. what to do ?
For optimal performance, cap the red wire and install as directed in the manual using the black and white house wires.
@@ceilingfans101 thank you
My lights are extremely low; when I removed the white cover to change the light bulb, I discovered there was no light bulb at all. How do I fix this problem?
The light may have been inadvertently dimmed. Try pressing and holding the light button on the remote. While holding the button down, the light should cycle from dim to bright to dim again. Release the button once the light reaches the desired brightness level.
@@ceilingfans101 OMG, that actually worked! Thank you soooo much for your help! 😁😁😁
@@blasianprincess629 that's awesome to hear! glad it worked out for you!
Awesome video you walked me through it better than the book did 👍🏼
Great video. One of the best I've ever seen. I have a question for my particular installation. It seems I have a red and black wire coming from the ceiling. I capped off the red and used the black wire from the ceiling, and attached it to the red wire from the module...but, when I use my remote, I can here a clicking sound in module but the fan itself won't cycle. I'm stumped at this point! Any advise would be greatly appreciated.
Thank for watching. Please make sure that the plug from the receiver is completely connected to the plug from the receiver and that all other wires connections are securely/completely connected. Sometimes, wire connections can loosen or disconnect during the installation. If that does not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team is pretty good at troubleshooting over the phone.
Very useful!!
I have an extra wire coming from the ceiling. I have black, white, copper and also Red. What do I do with this?
Typically a red wire is a switch wire. We are not licensed electricians and if you have wiring questions, you should contact a licensed electrician. That being said, if the red wire is a switch wire, you have two options: Cap off the red wire and wire as instructed in the video, or cap off the house black wire and connect the receiver power wire to the red house wire. That would allow you to turn the fan and light on/off simultaneously using the switch. Please note that if connected to a switch, the color temperature of the light might change if the switch is turned off/on rapidly (within 4 seconds).
@@ceilingfans101 perfect. Thank you!
@@OakAthainNerin you're welcome. Glad it worked out!
Thank you!
Excellent video
Thanks!
Hey! Thanks for the video. I need some help. I have two of these fans in my apt and the remotes are wonky. The remote in the room will activate both fans when i onlu want to control the one. I see that theres frequency settings but idk where to start. Also any tips for why either of these doesnt actually dim? Its either on or off. Just moved into this place, these are the fans installed.
Each remote and receiver pair needs to be set to a unique dip switch setting to ensure that each remote only controls the intended fan. This is covered at the 4:06 mark. Since the fans are already installed, you will have to remove the canopy ring by twisting coutnerclockwise, and then unscrew 2 of the standard screws and loosen but not remove the 2 screws in the J slots. Then, you will be able to twist the motor housing to remove it from the mounting bracket which will give you access to the receiver. To dim the lights, press and hold the light button on the remote. While holding the button, the light will cycle from bright to dim to bright again. Release the button once the desired brightness level is reached.
Great video, thank you!
You're welcome!
I have a question about wall switch. My existing fan runs from wall switch. Will I be able to use wall switch or just remote. If remote only is the case my wall switch is just dead( no power going to it)
We do not recommend using a wal switch with this particular fan. Technically, the remote receiver can be connected to a standard on/off switch, but that may cause the light color temperature to change each time the switch is turned off/on.
Great video. Finished one fan and Adding a second fan but, for this one, the ceiling has extra wires.
Ceiling:
Ground, white, black and red.
Fan: ground, white, and red.
How do I wire this?
We would suggest just capping the red wire from the ceiling and connecting the receiver red wire to the house black wire. We are not licensed electricians and can not advise on specialty wiring and would suggest contacting a licensed electrician if you are not sure about the wiring. That being said, typically, a red wire is a switch wire. If that is the case, if the switch is a standard on/off switch, you can connect the receiver red wire to the house red wire and cap off the house black wire. That would allow you to turn the fan and light on/off using the switch. Please note that if connected to a switch, the light's color temperature may change if the switch is turned off then on rapidly (within 4 seconds).
Fantastic video. A completely inept future dad put up this fan in a nursery with no problems
Glad to hear that! So, 1.) you're obviously not completely inept :) and 2.) good luck with the new family addition!
What if there's no bare house wire to connect the green bracket wire to?
Can I use the white neutral wire instead?
NO, the green wire is a ground wire. If you don't have a bare ground wire for the house, you can just leave the green wire unconnected.
Fantastic video! Clear, concise and easy to follow along.
I've installed a couple no problem, but on the one I just installed, the fan doesn't turn, but the light works. Before I uninstall and try to diagnose, is there something obvious to look at?
We would suggest making sure the wiring is connected correctly and that the wiring did not disconnect/get loose during the installation. That will sometimes happen after making the wire connections. If that doesn't resolve the issue, we would suggest calling the Home Decorators customer service team at 1-800-986-3460.
Just using the black wire didn’t work for me. I have yellow and red also
Since your wiring differs from the instructions, we would suggest contacting a licensed electrician. We can not provide any assistance because your wiring is not standard.
@@ceilingfans101 Fair enough. Electricians told me I’d be a long wait so I played around with it. I wired the house black and red to the fans red. I then wired the fans white to the yellow as I had no white for the house. It works perfectly
@@brandonturpin8932 We're glad to hear it's working perfectly, but... Typically the black and red wires are power wires. The red is typically a switch wire and the black is typically the house constant power wire. In most cases, those wires should not be connected together. We'd suggest just connecting the red ohuse wire to the red receiver wire and cap off the black wire to see if that works. Again, we're not licensed, so can't really advise on different wiring scenarios, and if it's working great, but we'd hate to hear that the receiver got overloaded by having 2 power wires connected.
Great video. Second fan I install thanks to your videos. I have a question so after installing the fan the light switch don’t work? I will always have to use the remote control? TIA
Technically, the fan's receiver can be wired to a standard on/off toggle style switch which would allow you to turn the fan and light on/off at the same time. We don't recommend using a switch because if the switch is turned off/on too quickly, it could cause the color temperature of the light kit to change. For optimal operation, the fan should only be controlled with the remote.
Link to park remote for this same type of fan?
If you need a repalcement remote, one can be ordered by calling Home Decorators Collection customer service at 1-800-986-3460.
I have screwed in the 4 screws to mount the motor and no matter how tight I get them the entire fan still rattles. It is definitely the motor rattling against the black ceiling mount. Any suggestions?
It sounds like the outlet box may not be completely tightened. If all other hardware is completely tightened, the outlet box seems like the only issue. If that does not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team will be able to get more information to help troubleshoot.
Excellent video ! Thank you
Excellent!
Where is the info about the remote transmitter?
What info are you looking for? There are 3 sections in the video that cover the remote: and receiver preparing the remote and receiver (4:06), Attaching the receiver to the mounting bracket (6:57), and operating the remote (12:15).
Thank You! Your instructions truly help with installing my HD Ashby Park 52inch fan.😊
We are happy to hear that the video helped.
I've got a black and red wire coming from the house. Which one do I wire to the black (hot) wire of the fan? What do I do with the other wire? Thanks!
Cap the red wire from the ceiling using a wire nut and electric tape and connect the black wire from the house to the receiver.
Thanks..!!! Very well and informative video…
Is there an easy way to uninstall this fan?
The easiest way would be to remove it from the ceiling by unscrewing the motor housing from the mounting bracket and then disconnecting the wiring. Other than that, it would be just like installing , just reversed.
Is there an easy way to get the light cover off? I’m trying to replace a fan blade and that thing won’t budge…
The easiest way we have found, if the shade is stuck, is to knock lightly around the edges (like knocking on a door, and then using some rubber gloves and holding the shade at the edge and pushing up and twisting.
Can you use this fan with two switches?
The receiver can only be wired to one power wire, so either directly to the house constant hot wire, or a switch wire. This receiver can not be wired to 2 separate switches.
Very clear. Thanks!
Hi any way i can control fan on my iphine
Hi, yes, you can convert the fan to a smart fan by adding the Bond Smart Ceiling fan hub. The Bond hub acts as a translator between your fan and smart devices to allow for control via the Bond home app on your phone, or with voice control once synced with Alexa or Google home devices.
Any way to match the remote switches if fan is already installed
No, the only way to change the dip switches is to change them in the battery compartment of the remote and on the receiver which is housed in the motor housing. You will have to remove the fan from the mounting bracket to access the receiver.
@@ceilingfans101 thank you
excellent ..well done..and i just finished...Wine time.. Wow the light is very bright..Reminds me that I am back doing surgery again at the hospital... no dimmer light here... If I had to say something, how about a candle lite mode. Something more romantic...
Thanks... last question, we have a wall toggle switch with a dimmer, do I have to change the wall switch?..
Glad the video helped. For a romantic mode, set the light to the 2700K setting and dim it down.
I like the daylight color but don’t want to switch it to that everytime I go in the room anyway to change the factory color????
The best way to operate the fan and light is to use the remote and not use a wall switch. If you use a wall switch, the color temperature may change each time the switch is turned off/on. There is no way to change the default setting.
@@ceilingfans101 oh ok thanks for the info!
Great video... thanx
Did anyone run into a problem where the fan and light didn’t turn on and how did you resolve it
I have the same problem. The receiver didn't seem to connect with the remote. I checked there is power after the receiver.
here are some troubleshooting suggestions:
1. Check that the reverse switch is fully in position. Switch it back and forth to make sure that it is not in the middle. If the reverse switch is not fully in one of 2 positions, the fan won't operate.
2. make sure the dip switch settings in the battery compartment of the remote and the dip switch settings in the receiver match. If not, the remote will not operate the fan.
3. Make sure the wiring did not loosen during the installation. Sometimes after connecting the wiring and moving the wires, the wires might get loose and disconnect.
If those tips do not resolve the issue, call the customer service number on the manual.
@@ceilingfans101 I got it working. Thanks
@@tsio85 Nice! glad to hear it!
@@tsio85 how did you fix this? I have the same problem
I’m installing this fan while watching this awesome video. But my question is on my previous fan i had a separate switch between the fan and the light. Not exactly sure how to proceed from there. Should i connect to just one black and one white? And just kill one of the switches?
Thanks for watching. We would recommend wiring the receiver directly to the house constant power wire (black) and just capping off the switch wire. The fan is not recommended for use with any switches due to the color changing LED. The LED has a memory to remember the color temperature setting and if connected to a switch, the light color temperature may change each time the switch is turned off/on.
Can anyone please tell me if your light has a 3 second delay when turning on with light switch and remote?
We do not recommend installing this fan's receiver to a light switch. There will be a delay between turning the switch on and the fan/light turning on. This is to ensure that the receiver does not suffer a power surge. Also, we don't recommend using a light switch with this fan because it could cause the color temperature of the light to cahnge each time the switch is turned off/on. The light has a memory to remember its last setting and using a switch may erase the memory since power to the fan/light will be cut off.
I am about to install one of this at my place today. I was reviewing the manual and there is a SAFETY CABLE. You did not show that in here. I wish I can find a video on how to install it.
The fan in this video is the USA version. The Canada version has a safety cable as regulated by Canada. The safety cable is pretty straight forward, Just screw the Jscrew into the support structure and loop the safety cable on.
@@ceilingfans101 I did not know about this versions. Thank you for the reply!!
Thank you Sir! My fan came with no instructions and your video guided me from start to finish. Thanks
We're happy to hear that the video helped. If you want the manual, it can be downloaded from the product page on home depot's website.
I need to check to wiring in the housing since mine isn't working. How do you remove the trim ring?
The canopy ring twists off. See the installation at the 8:08 mark and then do the reverse to remove.
thank you very much box did not have instructions. this video helped so much..
You're welcome! We're glad to hear the video helped!
My light is extremely low, to the point of not even being on. I've replaced the light and tried to mess with the dimming function but its not working... any tips??
I would suggest calling Home Decorators Collection customer service. They can get more info and help troubleshoot.
Thanks for the video. Very detailed and very easy to follow. I used it to figure out how to install new blades after I accidentally broke my fan blades.
You're welcome! We're happy to hear that the video helped.
Excellent guide!
We followed this video like you showed. Except, there is one step that should have been opposite than the way you showed.
Wiring the Fan at 5:45.
When you have the fan hanging, it's very difficult to see the wires, much less trying to twist then together.
If you wire the remote to the wires coming out of the ceiling, then hook the fan and let it hang, then snap the connection together. We couldn't do it they way you showed.
I didn't think I would ever get the connection UN-snapped, so I could do it the Smart, easy way.
It's a lot less STRESSFUL, to do it they way I just said.
That's the only part of the video that we didn't like or agree with.
The guy that installed it here, should have caught that and edited the video.
Other than that , it's a good video. Experience is a great teacher. I'll know the next time !!
Installation is very intuitive, however, this video is perfect!
Thanks!
The video was very helpful and very well done.
Thanks for demo.
Thanks and you're welcome!
I have a ground wire on the mounting bracket, bare copper in the ceiling and ground wire in the motor.... should I wire them all together?
Yes, as long as the fan and mounting bracket wires are green ground wires, they should be connected to the Bare copper house wire.
Is this the same approach for the 60 inch Ashby Park ceiling fan?
Yes, the 60" version basically installs the same.