My first "real job" was a company owned Taco Bell decades ago. There wasn't one disposable glove in the store. The only gloves I remember were thick gloves on the fryer to prevent burns and large rubber gloves at the sink for washing pots and pans/cooking utensils. There was a towel for wiping our hands after handling money, but the same towel was used by many employees for a period of time. After briefly wiping the towel it was OK for us to help prepare food. How times have changed.
I'm surprised nothing was mention about cleaning the most vulnerable items to germs...the condiment bottles such as ketchup, salt and pepper which are handled by many "non-employees" people during the day.
As a prior employee of waffle house I will honestly say servers are trained to clean those items, whether it is done or not is on the employees of the store, but it is supposed to he done
I agree, no mention of of cleaning salt, pepper etc. handled by customers not to mention steak sauce cap and threads full of sauce. This in my opinion is more important than cleaning menu place mat. You failed here.
Just as the tables, menus, napkin holders, and condiments are all cleaned between customers., and Waffle House uses a (bleach) and water mixture to make sure each r sanitized.
I ate at a local WH a yr or so ago and watched the server sneeze on a plate of food then proceed to give it to the customer. I don't think the customer knew what happened but that was the grossest thing I've seen.
Sincerely respect WF for the effort. Most brands - including my former employer Darden - never attempted comprehensive food training training videos such as this. Again, kudos! Having said that, there were three glaring issues: (1) As others have already pointed out, the guy's handwashing demonstration was not sufficient. There was no vigorous scrubbing for 10-15 seconds, between fingers, of fingertips or fingernail cuticle areas...all regions proven to harbor harmful pathogens like Norovirus in infected people. Norovirus typically isn't found on forearm and elbow regions...just sayin'. (2) WF should used a different type of probe thermometer to verify the pork chop cooking temperature. The video showed a dial-faced probe thermometer which won't accurately measure internal cooking temperatures when only the tip is inserted into a food as WF demonstrated. Dial-faced thick probes thermometers require the entire probe region - from the tip to the dimple - to be fully inserted, nearly possible with a thin food. Only a small diameter (micro-needle) probe should be used on thin foods (1/2" or less). These are almost always digital thermometers like the one used in the calibration scene. (3) Cross contamination between meat/egg grill operator and marker grill operators. Yep, not an issue during volume periods when 2-3 people are in position. However, during low volume when both tasks are performed by ONE grill operator, cross contamination is rampant. Let's be honest - a lone grill operator will NOT change their disposable gloves after handling raw proteins and wash hands every time, not even during low volume periods. This is a WF operations blind spot in serious need of a more innovative solution. It has been my experience eating at the WF counter to see a lone grill operator simply continue using the same disposable gloves for both raw and ready-to-eat tasks, to handle clean plates, etc. Disappointed the video's only solution was for salespeople (servers) to not "shotgun" orders. This isn't a real solution for the grill operator. A better solution would be to designate utensils - like tongs - inside the reach-in-cooler shelves to handle different raw proteins. Disposable gloves would then be preserved to handle only ready-to-eat foods or crack eggs, greatly reducing the need to change gloves and wash hands. "Handwashing fatigue" is a real thing in foodservice, especially at positions like this.
So you watched a video about their standards, and decided they can't possibly live up to those standards, you're either a germaphobe who doesn't eat out at all, or an idiot, and i'm thinking you're the latter.
@@unarei right but the point is you should never handle raw meat and then touch lettuce or toast or something like that, in the video the phrasing is bad, it insinuating that you would handle raw meat and THEN handle ready to eat food, but should then wash your hands, but you should never touch raw meat and then anything ready to eat without washing hands and changing gloves.
Shut up you outsiders looking in don’t show jack, shut up and just eat. Acting all entitled in a training video. Shut up clown, I worked at Waffle House and would honestly spit in your food with your Karen acting self. Shut up 🤬🤬🤬🤬🤬🤬🤬🤬. Glad I quit people like you drove me insane. Hope your next meal is terrible.
Why do I have to UA-cam waffle house training videos on my own time at home and be forced to watch ads that you get paid for me to watch in order to get my 'salesperson' training? And why does corporate STEAL an hour and a half of my hourly pay each day I work as a 'food deduction' when I bring my own food and water from home to eat and drink? I cannot eat waffle house food everyday, because doing so would be devastating to my health. I have yet been told a number to call about discrepancies such as unwarranted deduction of pay (I haven't seen anything about a 'food deduction' being taken from my weekly paycheck in my training manual, yet found my paycheck deducted). However I was told I'm not allowed to sit down anywhere to eat my home cooked food, but I certainly wouldn't take up a spot at the low top to take up the space for a potential customer seeing as that low top (you said we should eat our meals at in this video) and 2 booth tables are all a 'salesperson' is assigned to for section 3. Also as a pool professional; I know that water with 30 ppm of chlorine will kill anything, even pathogens from floating rotting bodies so I feel the need to ask (since this is where I was told to go to see the work training videos); why do we need to have 100ppm of a well known carcinogen to wipe tables down when 30pmm would work just as well?
@@cutestpsychothey’re saying that their paycheck gets deducted for food, assuming they eat company food, when they’re actually bringing their own food from home.
Also, according to FDA rules, 30ppm chlorine is only adequate for sanitizing if the water is 120° or higher. At 100 ppm, it only has to be a minimum of 55°. That lets them use sanitizer water in a bucket at room temp without having to keep it hot. It’s basically the law for food service in the US. Waffle House has no say over it.
I live walking distance from Waffle House World Headquarters here in Norcross, Georgia. You can imagine that the WHs around here are on the ball. They do have great training and very efficient business processes, and their food staging containers are clearly marked with the exact times when contents are to be discarded for food safety reasons. The one thing I wish they WOULD do differently is spend an extra day in training line cooks how to execute perfect Over-Easy, Over-Medium, and Over-Hard eggs. After all, eggs are their mainstay, and the small eggs which they use are the easiest to cook. Unfortunately, because of the thermal model of the way they cook eggs in a small skillet, both the timings and techniques for cooking one, two, or three eggs are very different due to the way additional eggs sink heat flowing into the mass from the bottom. If they were cooked on a griddle as individual eggs rather than a pool of them all together in a skillet then cooks could learn one technique and one timing for each of the three levels of doneness. The other thing they should learn is how to properly scramble eggs. Scrambled eggs don't need to support cinder blocks, so less time on the heat, yeah? A little more stirring and a little less heat, okay? Watch videos of how they do them in France. No, you're not going to produce the same soft-spread scrambled eggs like they do in France, but you can learn significant techniques just by watching and then adapting to American tastes for slightly firmer and larger curds. If you can pick up a mouthful with a two-fingered pinch then they are too large and too hard (and don't you **DARE** make a sexually-oriented joke from that sentence; my great-grandmother already beat you to it, and the last one she told was a doozy that made us all sick to our stomachs. No, grandma, we don't want to hear about the bad old days of syphilis in a New Orleans whorehouse!). Remember: your work is not acceptable just because you don't hear people complaining about it, because Americans are often shy, tired, and unsociable, and they don't want the hassle. And many Americans lack any sort of serviceable palate, anyway.
TL;DR No one cares about the novel you just wrote. Also, as a culinary lover and Francophile/visitor of France many times, their food is often just as awful as WH. Just fresher/weirder. Overrated.
get water all the way up to the elbows hahah made it past the wrist 3:08
"We care about food safety" puts a grape jelly that touched this same hand 30 times and keeping getting put on different plates
Lol they used to have this playing in the background at my old job 24/7 like they were trying to brain wash us or something
they need a sink with a spout that is higher up so you can get your arms under.
My first "real job" was a company owned Taco Bell decades ago. There wasn't one disposable glove in the store. The only gloves I remember were thick gloves on the fryer to prevent burns and large rubber gloves at the sink for washing pots and pans/cooking utensils. There was a towel for wiping our hands after handling money, but the same towel was used by many employees for a period of time. After briefly wiping the towel it was OK for us to help prepare food. How times have changed.
Waffle House training/on-boarding itinerary: 1) Food Safety 2) Hand to Hand combat/ Direct action/ Room clearing
Having flashbacks of my time waiting tables at Waffle House. 😂
I'm surprised nothing was mention about cleaning the most vulnerable items to germs...the condiment bottles such as ketchup, salt and pepper which are handled by many "non-employees" people during the day.
Could not agree with you more. This applies to all restaurants. Clean these things up!
As a prior employee of waffle house I will honestly say servers are trained to clean those items, whether it is done or not is on the employees of the store, but it is supposed to he done
Get yall lazy ass in there an clean it then
I agree, no mention of of cleaning salt, pepper etc. handled by customers not to mention steak sauce cap and threads full of sauce. This in my opinion is more important than cleaning menu place mat. You failed here.
Just as the tables, menus, napkin holders, and condiments are all cleaned between customers., and Waffle House uses a (bleach) and water mixture to make sure each r sanitized.
Who cares what you think 🤔
I ate at a local WH a yr or so ago and watched the server sneeze on a plate of food then proceed to give it to the customer. I don't think the customer knew what happened but that was the grossest thing I've seen.
always report that shit. We dont put up with it. I'm a cook and I would demand that shit be replaced ASAP
I would have given them a spanking...
7:17 wtf is that bin of throwup doing next to the sink
Why am I watching this?
Idk 😂
Sincerely respect WF for the effort. Most brands - including my former employer Darden - never attempted comprehensive food training training videos such as this. Again, kudos! Having said that, there were three glaring issues:
(1) As others have already pointed out, the guy's handwashing demonstration was not sufficient. There was no vigorous scrubbing for 10-15 seconds, between fingers, of fingertips or fingernail cuticle areas...all regions proven to harbor harmful pathogens like Norovirus in infected people. Norovirus typically isn't found on forearm and elbow regions...just sayin'.
(2) WF should used a different type of probe thermometer to verify the pork chop cooking temperature. The video showed a dial-faced probe thermometer which won't accurately measure internal cooking temperatures when only the tip is inserted into a food as WF demonstrated. Dial-faced thick probes thermometers require the entire probe region - from the tip to the dimple - to be fully inserted, nearly possible with a thin food. Only a small diameter (micro-needle) probe should be used on thin foods (1/2" or less). These are almost always digital thermometers like the one used in the calibration scene.
(3) Cross contamination between meat/egg grill operator and marker grill operators. Yep, not an issue during volume periods when 2-3 people are in position. However, during low volume when both tasks are performed by ONE grill operator, cross contamination is rampant. Let's be honest - a lone grill operator will NOT change their disposable gloves after handling raw proteins and wash hands every time, not even during low volume periods. This is a WF operations blind spot in serious need of a more innovative solution. It has been my experience eating at the WF counter to see a lone grill operator simply continue using the same disposable gloves for both raw and ready-to-eat tasks, to handle clean plates, etc. Disappointed the video's only solution was for salespeople (servers) to not "shotgun" orders. This isn't a real solution for the grill operator. A better solution would be to designate utensils - like tongs - inside the reach-in-cooler shelves to handle different raw proteins. Disposable gloves would then be preserved to handle only ready-to-eat foods or crack eggs, greatly reducing the need to change gloves and wash hands. "Handwashing fatigue" is a real thing in foodservice, especially at positions like this.
Do you have footage of the handwashing/cross contamination song? Would love to see it again
Great food. I cooked at the Waffle House to 10 years.
Did you make it into the million dollar club?
God rest your soul
I wonder if they still use these same videos because I go for training on Tuesday 😅😂
Do they?
Did they? 😂
Thank you for this video. 🎉
You had my heart at 1:25❤
He didn't wash between fingers
Or fingertips and around cuticles of fingernails. Kinda of important.
That was not vigorous lathering
Holy shit, jaundice is on the list of stuff that gets you out of work!
Honestly this makes me want to avoid Waffle House. You know that there is no way they are following all of this
So you watched a video about their standards, and decided they can't possibly live up to those standards, you're either a germaphobe who doesn't eat out at all, or an idiot, and i'm thinking you're the latter.
let us know if you are sick so we can send you home without pay
Welp…Im never eating Burts Skink Water Chili ever again…..
✌💩👍
"certain toxic metals"
why would you handle ready to eat food 4:17
lettuce is ready to eat food - it has to go on a plate and stuff
@@unarei right but the point is you should never handle raw meat and then touch lettuce or toast or something like that, in the video the phrasing is bad, it insinuating that you would handle raw meat and THEN handle ready to eat food, but should then wash your hands, but you should never touch raw meat and then anything ready to eat without washing hands and changing gloves.
Bruh I should work there.
k. so... from 3:08 to 3:48 you cut, which means, no idea how much time a real scrub takes, but 20 seconds is not the right answer, chief.
Shut up you outsiders looking in don’t show jack, shut up and just eat. Acting all entitled in a training video. Shut up clown, I worked at Waffle House and would honestly spit in your food with your Karen acting self. Shut up 🤬🤬🤬🤬🤬🤬🤬🤬. Glad I quit people like you drove me insane. Hope your next meal is terrible.
Can you please let me know when do WW2 income tax forms be made out or come to get them this year 2022
Why do I have to UA-cam waffle house training videos on my own time at home and be forced to watch ads that you get paid for me to watch in order to get my 'salesperson' training?
And why does corporate STEAL an hour and a half of my hourly pay each day I work as a 'food deduction' when I bring my own food and water from home to eat and drink? I cannot eat waffle house food everyday, because doing so would be devastating to my health. I have yet been told a number to call about discrepancies such as unwarranted deduction of pay (I haven't seen anything about a 'food deduction' being taken from my weekly paycheck in my training manual, yet found my paycheck deducted).
However I was told I'm not allowed to sit down anywhere to eat my home cooked food, but I certainly wouldn't take up a spot at the low top to take up the space for a potential customer seeing as that low top (you said we should eat our meals at in this video) and 2 booth tables are all a 'salesperson' is assigned to for section 3.
Also as a pool professional; I know that water with 30 ppm of chlorine will kill anything, even pathogens from floating rotting bodies so I feel the need to ask (since this is where I was told to go to see the work training videos); why do we need to have 100ppm of a well known carcinogen to wipe tables down when 30pmm would work just as well?
you cant bring your own food!?!? thats crazy
@@cutestpsychothey’re saying that their paycheck gets deducted for food, assuming they eat company food, when they’re actually bringing their own food from home.
Also, according to FDA rules, 30ppm chlorine is only adequate for sanitizing if the water is 120° or higher. At 100 ppm, it only has to be a minimum of 55°. That lets them use sanitizer water in a bucket at room temp without having to keep it hot. It’s basically the law for food service in the US. Waffle House has no say over it.
always wash your hands up to your elbows after chewing tobacco lol
I wonder if this guy still works for them 😆
I'd much rather live down south again 😢
Tbh all of this is pretty self explanatory I feel but shoutout waffle house to keep their standards up lol
I live walking distance from Waffle House World Headquarters here in Norcross, Georgia. You can imagine that the WHs around here are on the ball. They do have great training and very efficient business processes, and their food staging containers are clearly marked with the exact times when contents are to be discarded for food safety reasons.
The one thing I wish they WOULD do differently is spend an extra day in training line cooks how to execute perfect Over-Easy, Over-Medium, and Over-Hard eggs. After all, eggs are their mainstay, and the small eggs which they use are the easiest to cook.
Unfortunately, because of the thermal model of the way they cook eggs in a small skillet, both the timings and techniques for cooking one, two, or three eggs are very different due to the way additional eggs sink heat flowing into the mass from the bottom.
If they were cooked on a griddle as individual eggs rather than a pool of them all together in a skillet then cooks could learn one technique and one timing for each of the three levels of doneness.
The other thing they should learn is how to properly scramble eggs. Scrambled eggs don't need to support cinder blocks, so less time on the heat, yeah? A little more stirring and a little less heat, okay? Watch videos of how they do them in France.
No, you're not going to produce the same soft-spread scrambled eggs like they do in France, but you can learn significant techniques just by watching and then adapting to American tastes for slightly firmer and larger curds.
If you can pick up a mouthful with a two-fingered pinch then they are too large and too hard (and don't you **DARE** make a sexually-oriented joke from that sentence; my great-grandmother already beat you to it, and the last one she told was a doozy that made us all sick to our stomachs. No, grandma, we don't want to hear about the bad old days of syphilis in a New Orleans whorehouse!).
Remember: your work is not acceptable just because you don't hear people complaining about it, because Americans are often shy, tired, and unsociable, and they don't want the hassle. And many Americans lack any sort of serviceable palate, anyway.
TL;DR No one cares about the novel you just wrote. Also, as a culinary lover and Francophile/visitor of France many times, their food is often just as awful as WH. Just fresher/weirder. Overrated.
jfc
How many liked the video before it played during the commercial?🎉😂👍
155 for steaks! So they’re automatically nasty.
I live under a rock. These are fake, right?
Condiments for marking plates😮