Im sorry to infrom you that You are not a chef unless you've defended the restaurant from a siege while cooking 18 waffles 4 steaks, 13lbs of bacon and 82 eggs while also slinging gravy and chili on a vat of hashbrowns at 3 am and simultaneously understanding whatever the hell this guy is talking about
you will also need to add a slice of cheese on the horizontal axes of the toast with 3 specs of pepper and an upside down mayo pack with @@notthecia4486
I'm so glad I have an easy, low stakes job as an electrician, instead of the life-or-death puzzle master/cook that this bachelors degree video is made for.
@@famousj6 this is ironic bc I just got hired to waffle house but also have a compTIA A+ tab open lol. Do i still need a degree on top of the compTIA cert or what? provide some insight if you can
A degree always helps. But there are more and more places that don't require them. A degree is nothing but a checkbox. 99.9% of places won't care where you got it or what your gpa was. And (at least for good workplaces) what really matters is competence. I worked with a programmer a couple years ago that had his G.E.D. but he was good at what he did and dependable. If there's anything I can do to help or questions I can answer, just let me know.
I work at Waffle House bro. I have been here for like 2 weeks. It’s not satire. This was the actual training video they made us watch. At “orientation” lol. This company is a dump.
As a retired air traffic controller, the skills these cooks use to memorize this operation is what makes a good controller. I kid you not. 35 years FAA
Whoever came up with this and whoever agreed it should stay as a system should be brought to justice. These poor employees DO NOT get paid enough for this..
30 years ago, this is fine. But this is the modern day, have the server punch the order into a terminal, call out there is an order, have the order print a ticket at the cook station, cook reads ticket off to confirm, server green-lights or corrects, done.
The sad thing is they still do have ordering pads, but have different systems of writing orders. Nothing is spelled out to where if a cook isn't trained to read a servers ticket they won't even know what to cook looking at it
"If the customer wants orange juice, you simple juggle three oranges. If they want ice in their juice, you juggle four...If they want strawberry jelly, you do a handstand, however if they want grape jelly, you pat your head while rubbing your belly.....it's all very simple here at Waffle House"
All that "Calling" and "Recalling" would be a huge distraction for the true "GRILL MASTER" who thinks on their own and develops their own system according to their own rhythms. I worked at Huddle House and I was able to refine my style until I was working with a 500 degree grill...cranking out food and putting on a show doing it. I never called a thing...except the customer at the counter "Darlin'" As I got better and better I could pace myself, my way, without some "CALLER" Hollerin' in my ear...I've got my own way of "Organizing" my work space so the "server" doesn't have anything to do with it. He/She hangs their ticket which is written according to very old style abbreviations that are very short/sweet/and intuitive....No real memorization to it. HB is Hamburger hb or HASH is Hash browns CB is Cheeseburger Chs Omt is Cheese Omelet... etc..
"Now remember, on full moons, odd numbered months and second Wednesdays of every month, the jam packets are to be turned to face north east. If north east is fully vertical, divide the current day by the order total (before tax, unless you are in nevada) and use the cosine of that result to set the packet to that angle. This will alert the cook that 3 eggs need to be scrambled, and 1 over easy".
Good friend of mine used to be an executive chef at a very high end restaurant. He always said that when he needed a new hire he would stalk the waffle houses in town and court the cooks for way more than they were making. Said 8 out of 10 ended up becoming the best he’d ever worked with. Always been a WH fan, love to sit at the bar and watch the “ magic” happen!
As drunk college students we would sit at the bar and wonder aloud “how do they do it!” One cook would have about 10 orders going with more being added and nothing written down.
The best wh experience I ever had was after flying all day to North Carolina. I had not eaten all day and I still had a 2 hour drive to my hotel. I stopped at a wh along the highway at 1 am to finally eat. The server and cook were arguing when I came in. I sat at the counter, the server took my order and called me sugar, the cook got everything on the grill, then they went out in the parking lot and beat the shit out of each other for a couple minutes. Then they came back in, still yelling at each other, washed up, and plated my meal. Awesome.
I followed these instructions exactly. I ended up eating two salt packets and a buttered napkin for dinner, but I also threw for 6 touchdowns in Madden. It really took my audible game to the next level. Thanks Waffle House!
I was a WH cook for 2 years and while the marking thing looks complex, when there are 15 orders lined up ready to go, it's a bit easier to just grab the food and put it on the right plate by quickly reading the plate then having to refer to a ticket that will most likely have bad handwriting. I was proficient in about 2 weeks. Working there still sucks though.
If the cook ain’t outside taking a smoke break when you pull up it ain’t gonna be good. I like my Waffle House cook 2 months late on child support with a good whiskey buzz that man will make the greatest hash browns you ever ate!
The missile knows where it is at all times. It knows this because it knows where it isn't. By subtracting where it is from where it isn't, or where it isn't from where it is (whichever is greater), it obtains a difference, or deviation. The guidance subsystem uses deviations to generate corrective commands to drive the missile from a position where it is to a position where it isn't, and arriving at a position where it wasn't, it now is.
Here at Waffell House, we strive to make everything harder rather than hanging up a ticket that you can refer to at any time while cooking the patron meal, we make you stand on a star and call it out so mistakes are sure to be made. Enjoy your meal!!
Fun Fact: the Pull Mark Drop system was created initially because the cooks at Waffle House could not read, they were illiterate, and therefore could not read the server's notes for the order. So they would call it, Mark it, and Drop it.
...and sometimes a customer may want 5 eggs. Three of them sunny side up, one over easy and one lightly scrambled. So, how would you mark this? Well, that's when we break out our take-out chinese packets from our local chinese take-out place. Your packet colors may vary, depending on the particular kind your local chinese place uses, but the contents are always the same. Take for instance soy sauce. Many soy sauce packets come in a clear packet, but sometimes you may find a soy sauce packet that is in a white colored packet, similar to ketchup packets. (We'll get back to ketchup packets a little later in this training video, but right now we are focused solely on the soy sauce packet) Either way the soy sauce sauce is what matters, not the color of the packet itself...Now...
Fun Fact: the Pull Mark Drop system was created initially because the cooks at Waffle House could not read, they were illiterate, and therefore could not read the server's notes for the order. So they would call it, Mark it, and Drop it.
I was thinking that was the reason. I'm 62 years and remember lots of elderly could not read when I was a kid in the south. I realized some were smart but never had the opportunity for an education.
Ok that makes sense to a point but… handwritten kitchen tickets are mostly shorthand anyway. I’m technically ‘illiterate’ to this angled condiment packet code, but if I applied at Waffle House I’d be forced to learn it? Would it not take an illiterate person the same exact amount of effort to just memorize some letters together for shorthand to read proper tickets on?
@@alecspidalieri9849 this is a fair point, but learning disabilities and neurological wiring don't always follow a steady line of logic. How is it that certain savants can play concert-level piano concertos but still struggle with using the bathroom without assistance. Remember, this franchise started in the Deep South at a time when illiteracy and dyslexia where hidden and by all practical measures interchangeable.
It would have been easier to have taught the employees how to read, or at least having taught them hand-written symbols. What the gentleman is doing is semiotic expression--the same effect can be expressed orthographically. If anyone from Waffle House is reading this, I would be happy to devise a more efficient/effective system for you. Since the video seems to be dated, one can only hope that this has already been accomplished.
Right?? And I'm not too keen on the idea of well-handled packaging (condiments, butter cups, etc.) directly touching the plate my food will be served on.
The most impressive part of knowing how the Waffle House system works, is the fact that they can get people to go through all of this for what is literally the least money that they can legally pay.
It is very impressive. They got a whole system in place. Convoluted and unnecessary when the all the other restaurants just do a normal print out ticket and read it system but i will say it is impressive watching them work if you ever been at a waffle house. nobody writes down anything but the food gets cooked and its always correct. True masters at work. but want to pay min wage like. That is alot of extra work you want people to do for the same pay
@@austinwalden8295really doubt u get over 20 an hour. Maybe on a weekend when it's packed counting tips but u get minimal wage they don't give out raises. It's a temporary job not a career
Having worked as a cook/chef in the restaurant industry for over 28 years, I can strongly confirm that Waffle House's "Magic" system, while unique is complete and utter madness. In addition to having to have good cooking skills, you need to have an exyensive photographic memory and also an odd understanding of a nuthouse's puzzle system. Completely unnecessary and foolish. Just use a POS system, they actually work!
i'm watching it as an autistic person and thinking "this is impossible, an autistic man definitely made this system" because it just feels personal after a point.... this makes so much sense to the person who over engineered it but no one else lol
Even with a POS it's chaotic the industry is nuts I feel like I did a tour in Vietnam with how mentally crazy it is. On top of that most of my chefs spoke broken English and only knew Spanish. We would come up with our own system that's kind of like waffle House and POS integrated but it still feels the same
Hey some people are capable so they work at waffle house. Some people are like you they are slow and they need everything to be laid out for them. That's fine but don't hate on the people who are capable, Greg.
"Legs up on one!" That's for 1 chair with 4 legs and 1 angry, swinging customer. If there were two angry people, and one brandished two chairs (8 legs) and the other grabbed a bar stool (4 legs but a swivel seat), it would be, "Legs up on two! 4 round!". Notice the "4 round" indicates 4 legs but not a chair, and only 1 stool. Now that you've got that, let's talk about Glocks, knives and bloodborne pathogens (yes, I worked at WH 1,000 years ago and people got shot and stabbed!).
Incredible. Not only have they managed to convolve the natural flow of a kitchen into an asinine mess. They have also taken the liberty to invent new definitions for half the words in the English language. Wow.
fr... I'm a controls technician, I fix automated equipment and even train maintenance technicians, but this magic marker system has me completely lost.
You stand with workers? Oh wow so noble. I'm sure all your Twitter posts and Facebook memes about capitalism really help us feel better! Thank you for your service!
Not much different than you saying the feed stock enters the distillation column above plate 7, liquid state, with a 1:3 reboil at the bottom and a 1:4 condensate at the top at Steady State. Lol.
They made this as a method for adults so fuckin dumb they couldn't read to have a system of visual cues to identify orders. Literally. That's why they went so far out of their way to not have a traditional ticketing or POS system because if your workers can't read...what good is any of that going to do? The same reason ABC liquor stores in the south have those dots on the side of the building; it was for the illiterate.
I tried to duplicate this at home and wound up with a Jalapeno Biscuit with cheese, hashbrowns soft scrambled with maple syrup, and 12 mustard packs on the plate...I gave up and took everyone to Waffle House.
I was just having this conversation with my brothers. It feels like it was created from a drunken dare between two executives (Trading Places style). "Okay, to be eligible to win the bet, you have to create the most insane ordering code system in the world!! To include the use of condiments, cheese slices, napkins et. al. As well as wild configurations on plates that need to be so precise that if one Welch's grape single-serving packet is a centimeter off, the chef may infer the message incorrectly and have to commit ritual suicide. If we don't achieve, at a minimum, a failure to deliver a correct order rate of 80%; NO ONE wins the $1.00."
I think the person that created this insane method was previously a Senator or congressman or a professor at a prestigious college that has never had a job in a food service company.
"Rather than just communicating customer preferences in English, a language the staff already knows, written on a ticket or a POS system, we've created a whole new language of cryptic symbols using jelly packs, butter packs, bits of cheese and butter knives. That way the cooks are sure to screw up every order, the customers will get angry, leading to fights in the dining area which are going to be recorded and posted on social media. THIS is the magic of Waffle House."
I worked at a Waffle House for about two weeks around twenty five years ago or so. It was one of the most difficult place since I’ve ever worked and the things you’ve got to remember and repeat exactly isn’t at all simple.
If only there was some sort of existing set of symbols that could be strung together to communicate complex ideas like this so waffle house wouldn't have had to go through all the trouble to develop their plate marking system.
My response to you and you’re highly IGNORANT remark, is a jelly pack on the bottom right side of the plate, with a pickle on top of it, flanked by a slice of onion and a mustard pack!!! And I mean it!
@@adissentingopinion848 yes you’re right, I’m sorry, move the mustard pack to the top right of the plate and add a lettuce and a tomato to the bottom center. That says it all I guess.
I was a pancake chef at Denny's and I can assure you it was nowhere near this complicated. The menu was sort of complex though, but nothing like this. DROP 3 HASHBROWNSN THE RING, SCATTERED WELL! In the waffle house way.
This was my first job. It was by far the hardest thing ive ever had to learn in a food service job. Calling out food like that feels like im being flung back 60 years into inefficiency. During peak hours its a mad house and you cant understand anything coming at you. This business would benefit from a proper POS system more than any other job
@@cptn_chromo3189 i cant tell if this dude is tryin to say waffle house employees cant read or if he lost the plot somewhere along the way in his insult. either way, goin out of your way to talk shit online is insecurity 101. have a nice life loser.
for the record; i'm a new waffle house hire who was told "our dvd doesn't work, watch this on youtube at home" and this shit is WILD but honestly the benefits are good and the pay is better than my last job.
my uncle was a waffle house cook for years. he showed me the marker system when i was got my first cooking job at a hotel. if you can survive the waffle house system youll make it in any kitchen
The way that I see it is that you will experience challenges and obstacles at any job….it will either make you or break you. The food industry isn’t for everyone either….and for those that do enjoy it as servers can make a heck of money!
my kitchen life work-wise started in waffle house, i never saw this video and i just learned it over time due to having to mark upwards of 100 orders a day. i never knew that other kitchens were much "less complicated". i do promise tho from experience this system was meant for 12 pm Sunday post church rushes so in a more slower setting it seems overly complex/ silly (not that other kitchens are slower)
I’m 90% sure this system was developed to bypass illiteracy issues, and I mean this in the nicest way possible. In many countries with high illiteracy rates, similar solutions exist for public transportation, where simple drawings and symbols are used instead of or alongside written locations, so that illiterate people know where to transfer or exit without being able to read. Given where these restaurants are located, I think that is a real concern waffle houses encountered historically for one reason or another.
I promise yall its not that hard once you get the feel and the flow of how things go you definitely gone get it down pack .....oh yea you also gotta MENTALLLY strong for Waffle House🧇🥓☕
This is insanely complicated for no reason. I cannot fathom why this “system” has not been abolished for one that doesn’t require learning another language. The training costs on this system alone make it worthy of a HBS white paper.
I once knew a POW who said he communicated his position by using a slice of cheese, upside down mustard pack, a ketchup pack and 3 upside down jelly packs. God Bless him and those that rescued him!
It’s not nearly as complicated as it seems HOWEVER, when you have everybody and their brother bumrushing into Waffle House, it’s ridiculous, the stress & tension around the grill is extremely intense, I bowed out.
If you have two or three grill operators cooking for 4 or 5 sales people, the system works great. If you have 1 grill operator cooking for 3 to 4 sales people, it would be really difficult to keep up with marking and cooking if you were slammed.
@@hwwelds9050 I have always been the lone grill cook...(NOT OPERATOR). An operator is simply following a system...which is the "Waffle House Way".... I've had up to 6 waitstaff on the floor and I handle them all simultaneously by handling "tickets" not staff. I run the grill my way...not "THEIR" WAY. I will pull and drop my way and my plates are nicely designed...."MY WAY" .
It seems like a needlessly complicated system, but it seems like a far more needlessly complicated explanation. It seems like they’re going through and explaining each individual order slowly rather than “hash browns mean they want hash browns. The further up or further across the plate it is, the longer you need to cook it, if it’s something’s covered up on the plate it means the customer doesn’t want it” etc.
"I'd like 3 eggs, please"
"Sorry, we're out of mustard"
🤣🤣🤣
😂
😂
haha. great comment
Oh my😂😂😂
"See easy!" after explaining the most unhinged order strategy I've ever heard in my 22 years of being a chef.
"It couldn't be simpler!"
This is straight up carny shit.
Im sorry to infrom you that You are not a chef unless you've defended the restaurant from a siege while cooking 18 waffles 4 steaks, 13lbs of bacon and 82 eggs while also slinging gravy and chili on a vat of hashbrowns at 3 am and simultaneously understanding whatever the hell this guy is talking about
@@notthecia4486 Standard Chef training try acting the fool in a place until back of house comes out sometime.
I got to 9:12 and thought WTF you want current a former meth heads to be able to do all this shit?
you will also need to add a slice of cheese on the horizontal axes of the toast with 3 specs of pepper and an upside down mayo pack with @@notthecia4486
They invented a literal food encryption system this is wild
I'm so glad I have an easy, low stakes job as an electrician, instead of the life-or-death puzzle master/cook that this bachelors degree video is made for.
I'm watching this at 3 in the morning. I'm a computer engineer and this is a lot to take in.
This made me laugh. I'm a waffle house cook but I want to be a computer engineer.
@@iamvulgar8188 your CompTIA A+ certification is the best place to start. God bless you for feeding us at 3am! And good luck!!
@@famousj6 this is ironic bc I just got hired to waffle house but also have a compTIA A+ tab open lol. Do i still need a degree on top of the compTIA cert or what? provide some insight if you can
A degree always helps. But there are more and more places that don't require them. A degree is nothing but a checkbox. 99.9% of places won't care where you got it or what your gpa was. And (at least for good workplaces) what really matters is competence. I worked with a programmer a couple years ago that had his G.E.D. but he was good at what he did and dependable.
If there's anything I can do to help or questions I can answer, just let me know.
😂
"Thank you for watching this training video! In our next lesson, we'll review mixed martial arts and close quarters combat."
😂😂
😂😂😂😂
nailed it lol
….All cross indexed with the Talmud and New Testament
Lesson one: The All-Star suplex
literally half way through this I was starting to wonder if this was satire or not 😂😂 this is insanity 😂
I work at Waffle House bro. I have been here for like 2 weeks. It’s not satire. This was the actual training video they made us watch. At “orientation” lol. This company is a dump.
As a retired air traffic controller, the skills these cooks use to memorize this operation is what makes a good controller. I kid you not. 35 years FAA
“Jelly, you are cleared for landing on 22R. Hash browns get ready for takeoff.”
"Ah, the customer has ordered an omelet, so I'll move my jelly into Defensive Position!"
*rotates the jelly on the plate* XD
Tap jelly, add three mana.
@@sudocheeseshake jelly, perfect cast spell
😂😂😂
You activated my trap biscuit!!
I place one toast in defense mode and end my turn
Whoever came up with this and whoever agreed it should stay as a system should be brought to justice. These poor employees DO NOT get paid enough for this..
30 years ago, this is fine. But this is the modern day, have the server punch the order into a terminal, call out there is an order, have the order print a ticket at the cook station, cook reads ticket off to confirm, server green-lights or corrects, done.
@@Kinkajou1015 no, donkey. They have to TALK!! Or they’re all going down
I’m sure NASA needs this training video. How to make something 100 more times as difficult.
Then work somewhere else. You’re such a baby lmao
why not just put the slips in front of the cook so they can just read them and not have to memorize a cypher.
This is the crunchiest TTRPG rules set I've ever heard.
I've never seen a company create such a complicated system just to avoid paying for carbon copy ordering pads.
It's because most of the cooks and staff they hire can't read or work a computer.
Interesting theory. Question though -- which would be more complicated, learning to read/use a computer....or memorizing this system?
@@Go_away__that's a lie
The sad thing is they still do have ordering pads, but have different systems of writing orders. Nothing is spelled out to where if a cook isn't trained to read a servers ticket they won't even know what to cook looking at it
"If the customer wants orange juice, you simple juggle three oranges. If they want ice in their juice, you juggle four...If they want strawberry jelly, you do a handstand, however if they want grape jelly, you pat your head while rubbing your belly.....it's all very simple here at Waffle House"
LMAO
🤣🤣🤣🤣🤣
LMFAOOOOOOO
All that "Calling" and "Recalling" would be a huge distraction for the true "GRILL MASTER" who thinks on their own and develops their own system according to their own rhythms. I worked at Huddle House and I was able to refine my style until I was working with a 500 degree grill...cranking out food and putting on a show doing it. I never called a thing...except the customer at the counter "Darlin'"
As I got better and better I could pace myself, my way, without some "CALLER" Hollerin' in my ear...I've got my own way of "Organizing" my work space so the "server" doesn't have anything to do with it. He/She hangs their ticket which is written according to very old style abbreviations that are very short/sweet/and intuitive....No real memorization to it.
HB is Hamburger
hb or HASH is Hash browns
CB is Cheeseburger
Chs Omt is Cheese Omelet...
etc..
😂😂😂😂😂
"Now remember, on full moons, odd numbered months and second Wednesdays of every month, the jam packets are to be turned to face north east. If north east is fully vertical, divide the current day by the order total (before tax, unless you are in nevada) and use the cosine of that result to set the packet to that angle. This will alert the cook that 3 eggs need to be scrambled, and 1 over easy".
The feeling of reading this is how I would describe my brain under depression.
This is incredible, if he wrote a book I would read it.
Part 8 stand abilities
but if it's a Tuesday and it's raining . . . .#fizbin
Genius… 😂
“Don’t let the Mayo pack confuse you.” Honey, I was already confused.
Lmao
😂😂😂😂😂😂😂😂!!!!!!!!!’
Cause you slow
Good friend of mine used to be an executive chef at a very high end restaurant. He always said that when he needed a new hire he would stalk the waffle houses in town and court the cooks for way more than they were making. Said 8 out of 10 ended up becoming the best he’d ever worked with. Always been a WH fan, love to sit at the bar and watch the “ magic” happen!
where the fuck was he when I quit lmao
@@mastersquinchyou weren't good enough
As drunk college students we would sit at the bar and wonder aloud “how do they do it!” One cook would have about 10 orders going with more being added and nothing written down.
Plus they'll have your back in a brawl too
The best wh experience I ever had was after flying all day to North Carolina. I had not eaten all day and I still had a 2 hour drive to my hotel. I stopped at a wh along the highway at 1 am to finally eat. The server and cook were arguing when I came in. I sat at the counter, the server took my order and called me sugar, the cook got everything on the grill, then they went out in the parking lot and beat the shit out of each other for a couple minutes. Then they came back in, still yelling at each other, washed up, and plated my meal. Awesome.
If I was a teacher and my students weren't behaving I would play this video and have a quiz on it afterwards. Make it 12% of their overall grade.
Id drop out and just go get a job at waffle house
@sillydude3048 we get about 300$ per shift in the morning 😉
Thanks for the tip!
😂😂😂😂😂😂
yeah, but is the quiz at the top or the bottom of the plate?
This video is the reason i walked out of orientation at Waffle House 15 years ago lol best decision i ever made
That's exactly what I would have done but more like 5 minutes
😂
do you have to pass an exam too? LOL
Yeah man it’s not worth it lol. Other restaurants will pay more and have modern pos that actually is efficient.
Well yeah, all Waffle House employees are felons, they don't have other options.
I followed these instructions exactly. I ended up eating two salt packets and a buttered napkin for dinner, but I also threw for 6 touchdowns in Madden. It really took my audible game to the next level. Thanks Waffle House!
I was a WH cook for 2 years and while the marking thing looks complex, when there are 15 orders lined up ready to go, it's a bit easier to just grab the food and put it on the right plate by quickly reading the plate then having to refer to a ticket that will most likely have bad handwriting. I was proficient in about 2 weeks. Working there still sucks though.
If the cook ain’t outside taking a smoke break when you pull up it ain’t gonna be good. I like my Waffle House cook 2 months late on child support with a good whiskey buzz that man will make the greatest hash browns you ever ate!
This is 100% accurate.
#deadAss I’m on smoke break with my cook every time y’all pull up lmao
U right
Am alcoholic waffle house "grill operator" and approve of this message
I'm mad. Cause that's exactly what they be doing.
After seeing this I’ve never been so happy to have an easy career as a physicist in my life!
The missile knows where it is at all times. It knows this because it knows where it isn't. By subtracting where it is from where it isn't, or where it isn't from where it is (whichever is greater), it obtains a difference, or deviation. The guidance subsystem uses deviations to generate corrective commands to drive the missile from a position where it is to a position where it isn't, and arriving at a position where it wasn't, it now is.
peak waffle house training video comment
I love you
Is this a gravity rainbow reference?
I'm a federal accounting compliance officer and this shit makes my brain melt :D
This is the most psychotic thing I have ever seen.
Edit: I love how he keeps on preluding every mark with “simple” and “easy”.
Here at Waffell House, we strive to make everything harder rather than hanging up a ticket that you can refer to at any time while cooking the patron meal, we make you stand on a star and call it out so mistakes are sure to be made. Enjoy your meal!!
Fun Fact: the Pull Mark Drop system was created initially because the cooks at Waffle House could not read, they were illiterate, and therefore could not read the server's notes for the order. So they would call it, Mark it, and Drop it.
I've never had a mistake at waffle house.
😂😂Or.. why can't she just walk over to where he is😅😅😅
🤣
Must be about as hard as properly spelling the word waffle when it's right in front of you on the screen at least a couple times.
“That’s right! I would put two pickles in the plane position to show there’s no meat.” This is the most unhinged system I’ve ever seen.
This system is definitely solving a problem that doesn’t exist! Kudos
...and sometimes a customer may want 5 eggs. Three of them sunny side up, one over easy and one lightly scrambled. So, how would you mark this? Well, that's when we break out our take-out chinese packets from our local chinese take-out place. Your packet colors may vary, depending on the particular kind your local chinese place uses, but the contents are always the same. Take for instance soy sauce. Many soy sauce packets come in a clear packet, but sometimes you may find a soy sauce packet that is in a white colored packet, similar to ketchup packets. (We'll get back to ketchup packets a little later in this training video, but right now we are focused solely on the soy sauce packet) Either way the soy sauce sauce is what matters, not the color of the packet itself...Now...
🤣🤣🤣🤣🤣🤣
There were a lot of runners up, but this is it, the best comment on this video.
😂😂😂
Three plates.
Broooo ahahahahahhaah
Fun Fact: the Pull Mark Drop system was created initially because the cooks at Waffle House could not read, they were illiterate, and therefore could not read the server's notes for the order. So they would call it, Mark it, and Drop it.
I was thinking that was the reason. I'm 62 years and remember lots of elderly could not read when I was a kid in the south. I realized some were smart but never had the opportunity for an education.
Ok that makes sense to a point but… handwritten kitchen tickets are mostly shorthand anyway. I’m technically ‘illiterate’ to this angled condiment packet code, but if I applied at Waffle House I’d be forced to learn it? Would it not take an illiterate person the same exact amount of effort to just memorize some letters together for shorthand to read proper tickets on?
@@alecspidalieri9849 this is a fair point, but learning disabilities and neurological wiring don't always follow a steady line of logic. How is it that certain savants can play concert-level piano concertos but still struggle with using the bathroom without assistance. Remember, this franchise started in the Deep South at a time when illiteracy and dyslexia where hidden and by all practical measures interchangeable.
It would have been easier to have taught the employees how to read, or at least having taught them hand-written symbols. What the gentleman is doing is semiotic expression--the same effect can be expressed orthographically. If anyone from Waffle House is reading this, I would be happy to devise a more efficient/effective system for you. Since the video seems to be dated, one can only hope that this has already been accomplished.
the only problem is that the chain is now 60 years into the future where illiteracy is virtually nonexistent in the US
How is this not satire??
The real sandwich was the friends we made along the way 😋
I’ve worked in the service industry for 15 years and I have never seen a more complicated process in my life.
This seems needlessly complex. Why mark plates at all. Bring up orders, and an expediter can plate them from the tickets. This is absolutely bananas.
Right?? And I'm not too keen on the idea of well-handled packaging (condiments, butter cups, etc.) directly touching the plate my food will be served on.
Just a hold over for the fucking luddites this is ridiculous
it's "the waffle house way"
This is part of the lore of WH. The call and the magic of the cook not using a ticket or screen. Leave that bs for trash joints with drive thrus.
@@Chris-dm9euTickets are for all traditional joints, screens can be used for drive thrus
Alternatively, only have one menu…
"Alright next step is super simple" Proceeds to do advanced Trigonometry to show that a customer wants over easy eggs
Playing this at double speed makes it 100% crystal clear.
More people need to know how ridiculously talented our Waffle House chefs and salespeople are.
you're welcome
Not chefs, cooks.
@@julianlopez9212 grill operators to be precise
A short order cook shouldn't never have to go through such a rigorous and unnecessarily abstract training process for a minimal wage. It's a travesty.
LOLZZZZ They are magic... Seen them cook while getting hit on whilst a drunk dude Yellen "hey Yall mak Waffllllsssds"
The most impressive part of knowing how the Waffle House system works, is the fact that they can get people to go through all of this for what is literally the least money that they can legally pay.
I'm just saying I work night shift at waffle house, have been for 7 years. I get paid over 20 an hour. It's not bad for the cooks
It is very impressive. They got a whole system in place. Convoluted and unnecessary when the all the other restaurants just do a normal print out ticket and read it system but i will say it is impressive watching them work if you ever been at a waffle house. nobody writes down anything but the food gets cooked and its always correct. True masters at work. but want to pay min wage like. That is alot of extra work you want people to do for the same pay
@@austinwalden8295really doubt u get over 20 an hour. Maybe on a weekend when it's packed counting tips but u get minimal wage they don't give out raises. It's a temporary job not a career
A simple enough job for simple enough pay.
@@jsar5409 Ah, the starvation logic of the privileged and the ruling class.
Do you ever wonder to yourself why you are watching Waffle House training videos late at night?
Customer: "I'll have eggs"
Server: "Sorry, no eggs today...we've got plenty of eggs but we're out of jelly"
Having worked as a cook/chef in the restaurant industry for over 28 years, I can strongly confirm that Waffle House's "Magic" system, while unique is complete and utter madness. In addition to having to have good cooking skills, you need to have an exyensive photographic memory and also an odd understanding of a nuthouse's puzzle system. Completely unnecessary and foolish. Just use a POS system, they actually work!
Yeah it seems to be a miserable company to work for lol
i'm watching it as an autistic person and thinking "this is impossible, an autistic man definitely made this system" because it just feels personal after a point.... this makes so much sense to the person who over engineered it but no one else lol
Even with a POS it's chaotic the industry is nuts I feel like I did a tour in Vietnam with how mentally crazy it is. On top of that most of my chefs spoke broken English and only knew Spanish. We would come up with our own system that's kind of like waffle House and POS integrated but it still feels the same
@@Cheezburgercatz I was literally thinking this when I saw it.
Hey some people are capable so they work at waffle house. Some people are like you they are slow and they need everything to be laid out for them. That's fine but don't hate on the people who are capable, Greg.
How do you call out "there's a customer swinging a chair at me"?
Smash a ketchup packet on your forehead.
"Legs up on one!" That's for 1 chair with 4 legs and 1 angry, swinging customer. If there were two angry people, and one brandished two chairs (8 legs) and the other grabbed a bar stool (4 legs but a swivel seat), it would be, "Legs up on two! 4 round!". Notice the "4 round" indicates 4 legs but not a chair, and only 1 stool. Now that you've got that, let's talk about Glocks, knives and bloodborne pathogens (yes, I worked at WH 1,000 years ago and people got shot and stabbed!).
I was looking for this comment. 😂
@@impala359 Heheheheheh!! I dig that avatar you got, too! Who ya gon' call?
Show them the grape the strawberry jelly, it's red for emergency
I've worked as a waitress, cook and barista in Australia for 15 years. This is something else.
Incredible. Not only have they managed to convolve the natural flow of a kitchen into an asinine mess. They have also taken the liberty to invent new definitions for half the words in the English language. Wow.
I don’t understand the methodology behind installing the electrical system in a 80,000 seat stadium.
I have a friend who used to cook at WH. Now he is a cryptologist for the Central Intelligence Agency.
CIA as you cover = agent at "CONTROL"
Imagine getting something completely different than what you ordered because the waitress places the jelly pack 1 centimeter too far to the left.
No, the cook does this. This is a training video for cook position.
@@lolmanyeah1imagine messing up half your orders because a plate got nudged while you’re cooking for 10 tables
@@Michael-kp4bd imagine having to shut down for the night because you ran out of ketchup packets
Humanity: Develops symbols and logic over 1000's of years to facilitate communication across the globe and time. Waffle house: Hold my beer.
This is the best explanation video of Chinese hieroglyphics I've ever seen
I swear this gets 10% more complicated every time he says the words "very simple"
"And we assure you, all of these abstract machinations are far more effective and efficient than simply handing the cook a neatly written order."
Bold of you to assume us Waffle House employees can read. (Sent with Siri)
@@Dac_vak🍅🧅 🧀🥬. 🥓🥔, 🍞!
This must be what finding the end of the internet feels like.
Meanwhile in every diner on Long Island New York, every cook and server is laughing hysterically about this
I’m in engineering for a power company and this would take me weeks to memorize if I practiced everyday. God bless our Waffle House employees!
fr... I'm a controls technician, I fix automated equipment and even train maintenance technicians, but this magic marker system has me completely lost.
@@ximplex1iam I porn star and find this quite easy to learn. It's practically the same principles i use now.
SCADA programming is way more intuitive than this.
Every WH employee who demonstrates mastering this technique should be given an honorary degree from the university of their choosing.
I’m 12 minutes into this utter madness. Guess I have to watch the whole thing.
In our next instruction video we
Will be understanding the Diophantine equation…. 😅
I have always stood with workers, but I stand in solidarity with Waffle House worker strikes more than ever especially after this video
You stand with workers? Oh wow so noble. I'm sure all your Twitter posts and Facebook memes about capitalism really help us feel better! Thank you for your service!
@@frauleinhohenzollern8442Shut up
Holy shit this is no joke. I imagine some guy that just got out of jail trying to learn all this 😂
people in jail happen to become educated and well read.
This is a prime example of the “Creating a solution to a problem that doesn’t exist”
Thank you for your service waffle house employees. We are free because of YOU
I’m a chemical engineer and I’m lost watching this . It’s kind of fascinating that someone thought this was a good idea
This needs Kaizen. This my be useful in an EMP. I am also fascinated that 1800 locations could use a system like this and possibly be successful.
It works
It's honestly easy once you understand it
It actually works well and is extremely fast.
Not much different than you saying the feed stock enters the distillation column above plate 7, liquid state, with a 1:3 reboil at the bottom and a 1:4 condensate at the top at Steady State. Lol.
This makes deciphering the DaVinci code a cake walk.
Lmao 🤣
I like to think of it as a challenge.
Why did I just watch that entire training video? I work in health care.
I'm blown away a group of adults came up with this and thought it was a good idea.
They made this as a method for adults so fuckin dumb they couldn't read to have a system of visual cues to identify orders. Literally. That's why they went so far out of their way to not have a traditional ticketing or POS system because if your workers can't read...what good is any of that going to do? The same reason ABC liquor stores in the south have those dots on the side of the building; it was for the illiterate.
I tried to duplicate this at home and wound up with a Jalapeno Biscuit with cheese, hashbrowns soft scrambled with maple syrup, and 12 mustard packs on the plate...I gave up and took everyone to Waffle House.
Sounds like you didn’t flip over and rotate jelly pack 45 degrees counter clockwise. Rookie mistake.
😆 🤣
I was just having this conversation with my brothers. It feels like it was created from a drunken dare between two executives (Trading Places style).
"Okay, to be eligible to win the bet, you have to create the most insane ordering code system in the world!! To include the use of condiments, cheese slices, napkins et. al. As well as wild configurations on plates that need to be so precise that if one Welch's grape single-serving packet is a centimeter off, the chef may infer the message incorrectly and have to commit ritual suicide.
If we don't achieve, at a minimum, a failure to deliver a correct order rate of 80%; NO ONE wins the $1.00."
I think the person that created this insane method was previously a Senator or congressman or a professor at a prestigious college that has never had a job in a food service company.
I clicked on this thinking it was satire then realized it wasn't then questioned that again
I'm still not convinced we're not being trolled!
Let’s make cooking breakfast as complicated as possible. Ready, set, mark 😅😅
This is ridiculous
You do it without this system, you can't, loser!
"Rather than just communicating customer preferences in English, a language the staff already knows, written on a ticket or a POS system, we've created a whole new language of cryptic symbols using jelly packs, butter packs, bits of cheese and butter knives. That way the cooks are sure to screw up every order, the customers will get angry, leading to fights in the dining area which are going to be recorded and posted on social media. THIS is the magic of Waffle House."
the ole "here are the rules" followed by "here are a list of exceptions to the rules"
I worked at a Waffle House for about two weeks around twenty five years ago or so. It was one of the most difficult place since I’ve ever worked and the things you’ve got to remember and repeat exactly isn’t at all simple.
This man dropped "logically" talking about the packet system. I literally lol'd
If only there was some sort of existing set of symbols that could be strung together to communicate complex ideas like this so waffle house wouldn't have had to go through all the trouble to develop their plate marking system.
My response to you and you’re highly IGNORANT remark, is a jelly pack on the bottom right side of the plate, with a pickle on top of it, flanked by a slice of onion and a mustard pack!!! And I mean it!
@@tnloneHey, let's keep thing civil here. Insulting someone's second cousin twice removed with such an offensive insult ought to be reported.
@@adissentingopinion848 yes you’re right, I’m sorry, move the mustard pack to the top right of the plate and add a lettuce and a tomato to the bottom center. That says it all I guess.
🤣🤣🤣🤣🤣🤣🤣🤣
It really goes to show how widespread illiteracy was in the South.
This is absolutely amazing and I really appreciate the depth of thought that went into this system.
I was a pancake chef at Denny's and I can assure you it was nowhere near this complicated. The menu was sort of complex though, but nothing like this. DROP 3 HASHBROWNSN THE RING, SCATTERED WELL! In the waffle house way.
Unbelievably complicated! The Waffle House employee has to learn crazy amounts of specific information
This was my first job. It was by far the hardest thing ive ever had to learn in a food service job. Calling out food like that feels like im being flung back 60 years into inefficiency. During peak hours its a mad house and you cant understand anything coming at you. This business would benefit from a proper POS system more than any other job
Spoken like someone that can't keep up. Imagine being less competent than someone that can't read.
@@cptn_chromo3189lmfao go back to your cave
@@cptn_chromo3189 i cant tell if this dude is tryin to say waffle house employees cant read or if he lost the plot somewhere along the way in his insult. either way, goin out of your way to talk shit online is insecurity 101. have a nice life loser.
@@cptn_chromo3189No, this system is trash. Even small diners have changed with the times, and are more efficient.
@@cptn_chromo3189you don't need to be insulting people. Have you even worked as a cook before?
for the record; i'm a new waffle house hire who was told "our dvd doesn't work, watch this on youtube at home" and this shit is WILD but honestly the benefits are good and the pay is better than my last job.
How is this legal
This the most complicated mess I ever seen
I just had my first day and I agree. It didn’t help that my trainer didn’t bother showing up 🙄
But once you learn it, you cant possibly ever forget it.
@@sarahpostpichal4216 yes u can
Very very complicated lol I work here.. been here almost 3 months and I STILL have trouble with it smh.
I've worked here since since 1999. I've been asked to be a unit but always said no. This time I said ok.
my uncle was a waffle house cook for years. he showed me the marker system when i was got my first cooking job at a hotel. if you can survive the waffle house system youll make it in any kitchen
The way that I see it is that you will experience challenges and obstacles at any job….it will either make you or break you. The food industry isn’t for everyone either….and for those that do enjoy it as servers can make a heck of money!
There's no way this is real. It's complete madness!
my kitchen life work-wise started in waffle house, i never saw this video and i just learned it over time due to having to mark upwards of 100 orders a day. i never knew that other kitchens were much "less complicated". i do promise tho from experience this system was meant for 12 pm Sunday post church rushes so in a more slower setting it seems overly complex/ silly (not that other kitchens are slower)
“Wear gloves” he says. Twenty minutes AFTER he starts magic marking without gloves. 🤣
I am a SAHM who lives nowhere near a Waffle House, and this is very important information that I must absorb, immediately.
This is the most convoluted process that I have ever seen.
I was extremely confused. Then I went to the comments and saw that I’m not alone😂
I’m 90% sure this system was developed to bypass illiteracy issues, and I mean this in the nicest way possible. In many countries with high illiteracy rates, similar solutions exist for public transportation, where simple drawings and symbols are used instead of or alongside written locations, so that illiterate people know where to transfer or exit without being able to read. Given where these restaurants are located, I think that is a real concern waffle houses encountered historically for one reason or another.
They're located mostly in the American South lol. People can read there I promise
@@wilthomasbrother you overestimate our fellow southerners
@@wilthomashave you looked at literacy rates?
@@axileus9327 yes
@@axileus9327the only part of US where literacy is almost non-existent is Baltimore. High schoolers have like 1st grade reading levels
When he says "ok now that u understand the basics of the pull drop mark system" and u rewind it 5 more times because u don't get it yet🕵
Oh they don't train you on shit I learned more in this video than I did on a 10 hour shift
Lmaoooo! Me rn
@@jasminalexis4986 I've learned it now being hands on
Straight up!
I promise yall its not that hard once you get the feel and the flow of how things go you definitely gone get it down pack .....oh yea you also gotta MENTALLLY strong for Waffle House🧇🥓☕
An Amazing system. God bless the people who get it right ... time after time after time. It's a fascinating thing to watch up close.
This is insanely complicated for no reason. I cannot fathom why this “system” has not been abolished for one that doesn’t require learning another language. The training costs on this system alone make it worthy of a HBS white paper.
Pull 1 sausage.
Me: can't do that in public
I really don't understand how I made it to a waffle house training seminar but here I am.
Perfect example of how a company can over complicate things
He used the word “simply” like 447 times. Nothing simple about this. Easily the most convoluted thing I’ve ever seen. 😵💫
I once knew a POW who said he communicated his position by using a slice of cheese, upside down mustard pack, a ketchup pack and 3 upside down jelly packs. God Bless him and those that rescued him!
It’s not nearly as complicated as it seems HOWEVER, when you have everybody and their brother bumrushing into Waffle House, it’s ridiculous, the stress & tension around the grill is extremely intense, I bowed out.
If you have two or three grill operators cooking for 4 or 5 sales people, the system works great. If you have 1 grill operator cooking for 3 to 4 sales people, it would be really difficult to keep up with marking and cooking if you were slammed.
🧇🏡 stand your ground.
3 hash browns make one a double in English means 2 singles and one double. To bad waffle house owners are too stupid to know English
@@hwwelds9050 I have always been the lone grill cook...(NOT OPERATOR). An operator is simply following a system...which is the "Waffle House Way"....
I've had up to 6 waitstaff on the floor and I handle them all simultaneously by handling "tickets" not staff. I run the grill my way...not "THEIR" WAY. I will pull and drop my way and my plates are nicely designed...."MY WAY" .
It seems like a needlessly complicated system, but it seems like a far more needlessly complicated explanation. It seems like they’re going through and explaining each individual order slowly rather than “hash browns mean they want hash browns. The further up or further across the plate it is, the longer you need to cook it, if it’s something’s covered up on the plate it means the customer doesn’t want it” etc.
Greg looks like the type of guy that loses his shit if a napkin is on the floor and is up all night thinking about it.
If the napkin is in the plane position he can't sleep at night 🤣
he literally waited this entire video to say "right side up buttercup" at 18:41 and SUB BRAIN ACTIVATED
Who came up with this? And have they been arrested yet?
d newkirt wat they need to do is stop trynna be extra and get a computer like every other restaurant
d newkirt anit nobody got time to stand there and call tickets u seen how busy first shift gets
@@757queze9
How is that being extra? It's literally the most simplest way to order food in the restaurant business
😂😂😂😂
Right!!! A pos system would improve their service ten times!!