He Built A 100+ Crores Business Without ANY Funding - Prashant Pitti | EaseMyTrip | FO83 Raj Shamani

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  • Опубліковано 18 чер 2024
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    In today’s episode of Figuring Out, Raj Shamani is in conversation with Mr. Prashant Pitti, Co-founder of EaseMyTrip.com. He hails from Delhi and has completed his graduation from IIT, Madras. EaseMyTrip is among very few consumer-startups in the world that bootstrapped all the way till IPO & later even became a unicorn!
    Prashant shares that despite being profitable for 14 odd years, Easemytrip never got validation from the media or the startup ecosystem. He explains how EMT has remained profitable even during the pandemic whereas its 7 competition brands have still not seen any profits!
    Prashant reveals why they never got any funding and shares his thoughts on how a bootstrap company can make money and grow with about 93% of repeat customer rate!
    Prashant elucidates how India is a relationship driven country and how he personally managed to bring his company at rank 2 with his 2 brothers without facing any sibling rivalries. He has explained how Indian customer is different, how customer loyalty can be built and sustained throughout the journey of entrepreneurship.
    To learn more about building a brand, scaling a business, watch the video till the end!
    Follow Prashant Pitti On:
    Instagram: / prashantpitti
    -------------------------
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    • Figuring Out With Raj ...
    -------------
    Timestamps:
    00:00 - Introduction
    02:05 - Hard part about being a bootstrap startup
    06:00 - Why EaseMyTrip didn't take funding?
    07:45 - Why EaseMyTrip don't promote their biggest USP?
    10:03 - How they earn money without convenience fees?
    11:32 - How EMT survived without funding?
    15:09 - How EMT solves customer problems?
    17:28 - Secrets behind the growth of EMT
    19:57 - 130 CR Refund
    24:03 - How to deal with tough time?
    28:06 - How to survive in competition?
    33:28- Top 3 principles to follow for startups
    37:27 - Top 3 mistakes he made
    39:52 - Growth Vs. Profitability
    43:12 - Personal wealth creation
    44:53 - Achievers and their patterns
    48:14 - Luck and its importance
    49:19 - Long term thinking in a business
    51:55 - High customer retention
    1:00:23 - Problem with hiring
    1:07:50 - What's different about Indian customers?
    1:14:59 - Business in Dubai
    1:16:55 - Merits of living in India
    1:19:52 - Building business within the family
    1:30:35 - Safety for tourists in India
    1:33:24 - Conclusion
    -------------
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    About Raj Shamani
    Raj Shamani is an Entrepreneur at heart that explains his expertise in Business Content Creation & Public Speaking. He has delivered 200+ speeches in 26+ countries. Besides that, Raj is also an Angel Investor interested in crazy minds who are creating a sensation in the Fintech, FMCG, & passion economy space.
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    About Figuring Out
    Figuring Out Podcast is a Candid Conversations University where Raj Shamani brings raw conversations with the Top 1% in India.

КОМЕНТАРІ • 411

  • @harishnd6737
    @harishnd6737 9 місяців тому +11

    If alive, money will come back, if dead, what to do with the money? What a statement. Perfect way of public dealing. Long live EaseMy Trip.

  • @evaayaan
    @evaayaan Рік тому +57

    Pure gold Founder...real underdog of travel industry...thanks Raj for great podcast

  • @jspk26
    @jspk26 Рік тому +39

    A conversation from the heart. A company who is genuinely customer centric. A lot of companies talk about this but don't really have the right policies towards their clients. The best podcast conversation ❤

  • @sundarpatil8509
    @sundarpatil8509 6 місяців тому +17

    This guy is very brave... He is only talking about fundamentals of business i.e. principles of success.
    I am putting this comment first time on any podcast

  • @satyasinha7610
    @satyasinha7610 Рік тому +18

    He was too customer centric before covid. During covid, he got an opportunity to get his company to certain heights. Now, in 2023, with few recent experiences, I can say Prashant too has entered the bandwagon of money centric business people. Good going sir !

  • @akashgoswami1191
    @akashgoswami1191 5 місяців тому +7

    This is a crazy podcast, mind blowing in terms of business,
    1. Deep understanding the customers problems.
    2. Growing without funding it's not easy when you are in a hire competition.
    3. What's the pain, when you trained someone, you have expectations and he left.
    4. Word of mouth can change your business
    A lot of things I learnt from this podcast.
    Raj bhai, keep doing this work.
    I never comment but today I feel so grateful after watching your two podcasts and get what I was searching for.
    Thank you so much ❤

  • @aniludikeri4463
    @aniludikeri4463 10 місяців тому +7

    So far the best pocast on entrepreneurship and customer centric....loved watching it...Hats off to Mr Prashant family and team. So many takeaway

  • @adwaidmohan
    @adwaidmohan Рік тому +48

    So much to learn in just a free flowing conversation. This is gold for budding entrepreneurs. Didn't realise it was over 1hr 35mins. It just flew by and came to an end too soon. Hope to see him back soon.

    • @manishkumarsolanki370
      @manishkumarsolanki370 10 місяців тому +1

      J7

    • @aniludikeri4463
      @aniludikeri4463 10 місяців тому

      True

    • @jitenvora5949
      @jitenvora5949 6 місяців тому

      Baraber bola dada hindustani log Hindi jyada samjhte hey..Hume English samjata hey per Hindi direct Dil aur dimag mey pahuchti hey....

  • @sheejaeldo9311
    @sheejaeldo9311 8 місяців тому +5

    Two amazing people talking having so much of values and gratitude ingrained in them. No wonder they are so ahead today. Wish you both the best of life always.

  • @mp6674
    @mp6674 2 місяці тому +1

    Probability most honest and best podcast on raj shamani 🎉🎉🎉 this gentleman is not just like others who are more of hit and run or sprint brand creation type who create companies thats not stand for generations....

  • @ExplorewithElora
    @ExplorewithElora 2 місяці тому +1

    This guy is the perfect blend of human quotient + Business acumen. Also a great voice. Loved this podcast

  • @DeepakBhandari1
    @DeepakBhandari1 Рік тому +20

    I have never used easemytrip till now but upon listening to this podcast TRUST has been build.❤

    • @skk5406
      @skk5406 Місяць тому

      Well that's the strategy of marketing. Understand ✨😀

  • @AITRADER.I0
    @AITRADER.I0 Рік тому +6

    Thank you for sharing your journey of building EaseMyTrip, it's truly inspiring to hear about your success and how you never saw losses. As a competitor in the travel industry, I have learned a lot from your company and its founders. Looking forward to meeting you soon

  • @C02754
    @C02754 Рік тому +1

    Huge respect to Ease my Trip for thinking about customers at their crucial times & helping them out. Who thinks about customer in todays world!! All companies, startups only care abouy profit & investors money
    Businesses who put forward customer as their priority will always be sustainable

  • @siddhantgala7461
    @siddhantgala7461 Рік тому +1

    Very insightful episode! Please bring him again whenever possible!

  • @utkarshalandge1163
    @utkarshalandge1163 Рік тому +6

    Superb podcast! Good questions, informative & An experience sharing can change attitude towards thinking for many

  • @SA-cb2it
    @SA-cb2it 4 місяці тому

    This is the best interview on entrepreneurship I have ever seen coz this founder has emotional intelligence and he understands the value of customer loyalty. I believe you can create wealth by creating value you don’t have to rip off people. And it definitely is off putting when a business doesn’t care about customers.

  • @nilavnath-el6fe
    @nilavnath-el6fe Рік тому +25

    Hi Raj absolutely amazing podcast ... Got to know so much about running business and business mindset !!! Extremely good podcast like all the others !!! Taking notes in my copy so that I can learn about them by my heart & brain !!

  • @MrAbhinav567
    @MrAbhinav567 10 місяців тому +6

    This content offers a lot to the viewers who just not build business only but to value relationship also. Raj you are the best who draws all positives from the guest without much effort, looks very natural and pure. I salute your hardwork behind making this great content. Please keep making. I desperately waiting for the next. Love 💖

  • @avinashmishra6077
    @avinashmishra6077 6 місяців тому +3

    Feeling same 1:04:00 .... I am hiring my 11th employee.... It' very critical situation for my startup. I was very relaxed. I hired him after reading 120+ cvs and interviewed 40+ candidates. 26th Nov is his joining date and he just mailed today that he can not join..😥😪 But still I'm just smiling.... I'll make everything fine.... 😊😊😇

  • @kamalsinghrathore-ksr
    @kamalsinghrathore-ksr Рік тому +166

    I save 80 rupees by booking ticket from ease my trip while other platform charging higher amt.

    • @escrow5547
      @escrow5547 Рік тому +7

      There's even skyscanner which kind of does something same 🤔 if I am not wrong.

    • @kamalsinghrathore-ksr
      @kamalsinghrathore-ksr Рік тому +1

      @@escrow5547 you might be right

    • @sambhavsethi2058
      @sambhavsethi2058 Рік тому +8

      Omg ! I saved 220 as well .. I feel so rich bleh !

    • @analyst-ue3ni
      @analyst-ue3ni Рік тому +2

      Booked a train ticket and agent charges were charged .
      He's saying no agent charges applying like irctc.

    • @Rtr.AmanJha
      @Rtr.AmanJha 9 місяців тому

      Are wah 80rs bacha liye kya karoge itne paiso ka aap ?

  • @edgegilder
    @edgegilder Рік тому +4

    Prashant Pitti your genuineness is of next level......enriching to hear your story

  • @kransang
    @kransang Рік тому +2

    Amazing again, Raj... And Prashant has done really hard to stand... Hats off to success story 🤚...

  • @gentleman8836
    @gentleman8836 10 місяців тому +4

    Gem of a person , wishing for great health, happiness and prosperity for him and all of his teammates 👏

  • @rishikeshgupta9065
    @rishikeshgupta9065 Рік тому +6

    I Worked at EMT, met the founders and they were growing good. Prashant given the all true senarios here. Good work Raj

    • @Rohit-zo6vc
      @Rohit-zo6vc 9 місяців тому

      Bro please drop your IG I want to ask some questions

  • @rkbr3852
    @rkbr3852 Рік тому

    Wow I just have no words to describe the priceless session😍

  • @narutokunn
    @narutokunn Рік тому

    Superb. One of the insight-filled podcast episode I have heard.

  • @prakhargupta3477
    @prakhargupta3477 Рік тому

    Pure gold conversation ❤

  • @pritamdas9152
    @pritamdas9152 9 місяців тому +1

    Bring more bootstrapped founders. Cause they can teach the crucks of the business, mindset etc. Great content. This is one of the best way to learn business.

  • @bipinparackal
    @bipinparackal 11 місяців тому +5

    "How can someone be this much down to earth?"❤

  • @dhirenaggarwal8260
    @dhirenaggarwal8260 Рік тому +4

    Whenever I watch a new video of yours, I am of the view that no podcast can be better than this one. But you surprise me each time.
    Excellent man!! 💯

  • @rahuldumbhare3018
    @rahuldumbhare3018 11 місяців тому +1

    Another awesome and useful conversation with a super grounded man

  • @himanshukumar-jx8ft
    @himanshukumar-jx8ft Рік тому

    Thank you for bringing him. It was very insightful

  • @ezcodin
    @ezcodin Рік тому +7

    "You have to move to corners for innovation"
    A very powerful line ❤

  • @debabratanag6173
    @debabratanag6173 Рік тому

    Gem of a conversation, rare.

  • @willisdesai7
    @willisdesai7 3 місяці тому

    Lovely, never heard about the depth they have. Amazing business level EMT achieved being a family owned company. Lot to learn. Thanks a lot Raj for this one. Super happy spending Sunday listening to this podcast.

  • @abhijithkrishnan9604
    @abhijithkrishnan9604 7 місяців тому +1

    shared, put it as my status as a gratification for the content....loves you both guys...got a lot much of information. thank you so much Raj Shamani and Prashant Pitti.

  • @wallstohomeinteriors1947
    @wallstohomeinteriors1947 Рік тому +29

    Hi Sir
    Can you please invite wives and kids of the successful entrepreneurs to your show. We want to understand their perspective. Since this journey has a lot of ups and downs, moments of doubts, anxiety, quitting thoughts etc.
    And without the extreme strong support of wives/parents/kids I personally feel that nobody can achieve the success.

  • @arpitshivhare2991
    @arpitshivhare2991 8 місяців тому +1

    Prashant is such a Great Guy. Such a great role model for young entrepreneurs in this country.

  • @aronnoahmed2880
    @aronnoahmed2880 11 місяців тому +1

    I love his ethical values and he got the best golden heart ❤️

  • @budwhyy6973
    @budwhyy6973 9 місяців тому

    Raj, absolutely vibe with your mindset.
    Hope you keep turning massive bro.
    love your content, your R&A, and big ups to your guests.

  • @GracyMathew-hf5ib
    @GracyMathew-hf5ib 7 місяців тому

    Down from our heart..A big thank you for bringing Prasanth to podcast. Prasabth is a real entrepreneur .. a reflection of us

  • @adithyakrishnasaravu7676
    @adithyakrishnasaravu7676 Рік тому

    Outstanding piece..EMT all the way

  • @ShriPopeAlKhalifa
    @ShriPopeAlKhalifa 5 місяців тому +1

    One of the best businessmen I ever watched
    Install Ease My Trip

  • @hemraj3271
    @hemraj3271 3 місяці тому

    What a friendly conversation revealing the busyness secrets of Prashant without claiming he did Sth exceptional. A big hand to Raj Shamani asking one by one business success clue and the some personal family related questions and even the Prashant given the positivity increasing answers .
    Both May live long , God so always bless you for the service to others .🎉🎉🎉

  • @renukar2965
    @renukar2965 9 місяців тому

    This is a great conversation! Thanks for bringing this guest🙏.

  • @sportify-glutenfreevegan
    @sportify-glutenfreevegan 10 місяців тому

    This is one of the best learning video. Thanks for publishing. We resonate with the ideology of bootstrapping.

  • @85jiggy
    @85jiggy 6 місяців тому +1

    Amazing Guy... Loved to hear his value system...!!

  • @ruhanhansuka5149
    @ruhanhansuka5149 Рік тому +4

    Raj every single session you host is so life uplifting buddy! Want to take a opportunity to thank you.. of a few business channels/ Business talk channels I always look forward your next episode..
    Good Luck

  • @JagratKhandelwal71
    @JagratKhandelwal71 Рік тому +1

    Absolutely Gold level insights!

  • @gpt9999
    @gpt9999 4 місяці тому

    Prashant is absolutely right, practical & amazing. This is an outstanding & beneficial discussion for lakhs of business entrepreneurs. Well done Raj 👏👏

  • @Abhi.RishiVlogs
    @Abhi.RishiVlogs 10 місяців тому

    This is the best podcast I have ever watched..Lots of take aways

  • @ahmadjabbar8355
    @ahmadjabbar8355 Рік тому

    There should be a 2nd part. I love it.

  • @paraskatheria8315
    @paraskatheria8315 Рік тому +2

    Prashant very good person your like your thinking about customer and story was very inspiring best podcast 👍👍

  • @TheRohitprakhar
    @TheRohitprakhar 7 місяців тому +2

    I respect easemytrip now. The humane thought process, touched me for sure. I am now a loyal customer to easemytrip.

  • @amitbiotechgndu
    @amitbiotechgndu Рік тому

    Wonderful, great to listen and learn.

  • @striveforsurvival6810
    @striveforsurvival6810 Рік тому

    Thanking you so creating such an amazing content 🎁🥳

  • @Vinod_Passy
    @Vinod_Passy 7 місяців тому

    Raj,I have been watching/ listening to your podcasts since last couple of days. You are charmer, intelligent and a well researched person. Thats your usp to take out the best from your guests.
    I have little stake in easemytrip, and after listening to it, I am inclined to up my stake. Yesterday I listened your podcast with promoters of Ether ( EV scooters) and will also study their business model and PE and other parameters to see if it is available at discount or nor. May be I will have little stake which can be increased during market fall.
    Thanks for bringing such nice podcasts

  • @bheeshmsharma4497
    @bheeshmsharma4497 2 місяці тому

    @rajshamani Bro !!! Seriously this is the HQ content. Thank you so much for being so considerate for your audience.

  • @audhishmoradiya1120
    @audhishmoradiya1120 5 місяців тому +1

    Bro jo apne piyush bansal vali bat kahi vo ek dum sahi hai ye issue mene fac kiya tha. Jab mujee kha ki is date ko anki product ayengi to mane raning bhi achha de didhi.
    Podcast to ek dum sahi hai bro...💪💪💪👌

  • @mansidubey8741
    @mansidubey8741 Рік тому

    Hi, Raj. It's a beautiful Podcast!

  • @mechmenia
    @mechmenia Рік тому +1

    Nobody is loyal....Habitualty over loyalty....well said

  • @jagrutidadia
    @jagrutidadia 8 місяців тому

    Wonderful episode. thank you. Shared with 7 others...

  • @shashankams6396
    @shashankams6396 7 місяців тому +1

    Thank you brother for interviewing this legend.

  • @vinodpkulkarni
    @vinodpkulkarni 10 місяців тому

    Prashant congratulations for such wonderful journey with easemy trip,may god bless you in future endeavors. Best luck sir.

  • @tod6905
    @tod6905 8 місяців тому

    just an engaging conversation ... so many insights

  • @naveenkeshwani3019
    @naveenkeshwani3019 Рік тому +6

    Waiting. Feeling like I am also the part of conversation. No formality or over style. Thanks Raj.

  • @tarunkandpal1
    @tarunkandpal1 Рік тому

    Beautiful experience to hear this podcast

  • @kuldeepetane539
    @kuldeepetane539 10 місяців тому

    Hey Raj,
    Amazing podcast.. I must say it is so much learning from this one.. Keep rocking

  • @tamanna4697
    @tamanna4697 Рік тому +2

    One of my favorites so far please bring him back for a longer convo, i listen to on Spotify i came here just to comment this 😆 and great work as always

  • @chennaisuperkingsvenkatram654
    @chennaisuperkingsvenkatram654 10 місяців тому +2

    It was fantastic ❤ waiting for part 2 soon 🔜

  • @amodkumarvig7865
    @amodkumarvig7865 10 місяців тому

    Good Podcast! guest was sensible , frank and Logical! nowonder he is doing so well

  • @PawanPrakashofficial
    @PawanPrakashofficial 10 місяців тому +1

    Amazing podcast Raj, Thank you for this. Learnt a lot 🙏

  • @PapaCares
    @PapaCares 9 місяців тому

    it was a spiritual experience to listen....really awesome.

  • @omprakashsingh3161
    @omprakashsingh3161 9 місяців тому

    Thanks for providing such valuable information and for a great podcast..happy to know about easemytrip and for sure i am going to use the service now …not just because i heard it from Prashant but felt the uniqueness of his thoughts and frankness in the business.
    We travel with you…congratulations 🎉

  • @renodestress8942
    @renodestress8942 10 місяців тому

    Wow their journey from March 2020 to July 2020, incredible to even think of such a brilliant but risk marketing.

  • @user-do4zt5jr6t
    @user-do4zt5jr6t 3 місяці тому

    This podcast really helped me to grow my business next step . Thanks a lot from tamil nadu .

  • @harshitjhawar1006
    @harshitjhawar1006 11 місяців тому

    I have watched a few of your videos recently. This was definitely the best

  • @SamirKachhap
    @SamirKachhap Рік тому

    Prashant sir, You are awesome. Salute sir.

  • @Balaji.amaresh
    @Balaji.amaresh Рік тому +6

    during COVID lockdown, my dad had to cancel his roundtrip tickets to another country booked through EMT. Easemytrip sent him a generic email that stated 'check your account to see if any refund is available against cancellation' and he got it back within 48 hours. No waiting on phone calls, no writing emails / tweets, just a simple process solved it.

  • @manusharma8777
    @manusharma8777 7 місяців тому

    I am really impressed with Prashant's frankness and practicality.

  • @CPat-yt6dm
    @CPat-yt6dm 7 місяців тому

    Excellent knowledge sharing. Thank you for an honest conversation. From Sanjay Patel P.Eng. Canada

  • @user-fk6po9ks3v
    @user-fk6po9ks3v 8 місяців тому

    I dont cmment much, but the what prashant says , about bootstrapping is authentic. thnaks for sharing the exp.

  • @nareshmeetei
    @nareshmeetei Рік тому +2

    Mr. Prashant your stories are super inspiring. The world needs more entrepreneurs like you. 🔥❤

  • @LearningDevgarg
    @LearningDevgarg 3 місяці тому

    Thanks for making this podcast to both and team. 🙏

  • @chaitanyapandya9883
    @chaitanyapandya9883 10 місяців тому

    Thank you so much, lot of things to learn 🤩

  • @jibinkuriakose090
    @jibinkuriakose090 5 місяців тому

    Dear Raj sir,
    Your contents are soo good🥳🥳and it'll be so honour that you yourself explain about what you learned by these hundreds of podcasts. No matter it'll take hours of content we are so delighted to have it

  • @saikatsinha6941
    @saikatsinha6941 6 місяців тому

    What an amazing podcast. Great job

  • @prachipatni29
    @prachipatni29 Рік тому +1

    Love the conversation about family + business!!! Would love to hear moreeee of this topicc 👌🏼

  • @gpt9999
    @gpt9999 4 місяці тому

    Good initiative Raj !! Very informative & encouraging session 👏👏. Convenience charge is really very discouraging & was a good point. Best wishes to "Ease my trip" 👍

  • @jayashreeganesh5363
    @jayashreeganesh5363 9 місяців тому

    Great show with prashant of makemytrip wonderful time spent by watching thanks

  • @sufiyanmakawani
    @sufiyanmakawani 9 місяців тому

    Amazing podcast, very learning...

  • @rishabhbiswas2983
    @rishabhbiswas2983 Рік тому

    Amazing one. Very less views currently deserves waay more!

  • @vaibhavzawar5730
    @vaibhavzawar5730 10 місяців тому +1

    Raj, I'm subscribing to your channel. I used to watching your podcast last few months and it's worth it your thought process is similar to mine. hope go forward I would like to see amazing content.

  • @mannemvenkatkishorereddy566
    @mannemvenkatkishorereddy566 8 місяців тому +1

    I learn a lot from this he is a real entrepreneur🎉❤ kudos to u sir ji

  • @daulatyadav9380
    @daulatyadav9380 Рік тому +3

    From now everyone will be the permanent customer of easemytrip

  • @harshalnikumbhe8257
    @harshalnikumbhe8257 11 місяців тому +1

    Always booking from ease my trip with zero convience fees ❤ always

  • @unicorpsolutionspvtltd7112
    @unicorpsolutionspvtltd7112 8 місяців тому +1

    I started business with my husband, made it big, now when its good, I was asked to leave, I nwver bothered what per cent I had, now I am told - go prove your per cent and get out as I had only 8% and now I think that I should have started my work alone to start with.

  • @tangellavijay989
    @tangellavijay989 Рік тому

    This is real podcast 🔥💯

  • @happiness-health-wisdom-we8181

    Wow....brilliant insights