Dell WD19TB Docking Station | It's NOT What I Had Hoped...
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- Опубліковано 17 лип 2024
- I got a dell docking station for my XPS 17, but... It's not what I had hoped...
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Dell XPS 17 (amazon): amzn.to/3A3JUx7
Dell Docking Station (amazon): amzn.to/3zXXLoI - Наука та технологія
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Great job, this helped me solve my problem with the dual monitor! Thank you!
I’ve been using a this dock for about 8 months and had zero noise issues. I also think your expectations for the dock capabilities and not reasonable. If they were, you would have been able to recommend an alternative dock that does what you need, and you didn’t. Seems like you have a unique use case and should either work off a desktop (you said portability wasn’t really important) or plug your more draining peripherals directly into the laptop and just used the dock for everything else that it was actually built for. Your review was like someone buying a car and being disappointed that it didn’t fly.
I can kind of see your point. But it has since turned out that the audio issues were caused by the laptop as more testing revealed that they happened plugged directly into the laptop as well. The dock did seem to make it happen more, but the root of that issue was the laptop. Since the laptop was repaired though I haven’t been able to extensively test it with the dock because I do have a desktop that I have been using. I do plan to give it another try though.
I disagree with your comparison though. From my perspective, I feel like I paid for an lamborghini Aventador and I got a Ford Focus. There isn’t anything necessarily wrong with a Focus, it’s just when you pay super car prices you expect a super car. There are tons of other docks and dongles that can do the same thing this can (other then power delivery since Dell locked everyone else out from 130w charging for their laptops over USB-c) for much less money.
Had nothing about issues. It does not start up all the time and the extra screen does not go on. It's very lame
@scottyau! Great comment.
This dock is frustrating. 2 monitors, 1080p camera, keyboard and mouse and sometimes it gets into disconnect issues when the cam is in use
That was a great review, I use this dock for work, connected to a Dell precision laptop, one 4k monitor with type C connectivity, and one QHD monitor with DP, also a bunch of accessories. I am pretty happy with it, it was a hassle to set up, especially to get both monitors working at max resolution though.
Thanks! I appreciate that! Yeah I believe that. It seems that dell has some type of port configuration suggestions for resolution and refresh rate but it’s kind of annoying that it’s not just any port works.
Quick question -- can you power the docking station with the same charger as an XPS 13 adapter? I'd like to travel with the dock, but not have to carry two power adapters
@@asoaresjr Hi Alvaro, no the dock charger has a different connector and output current, but you don't need to carry both chargers , you will be fine with dock charger only since the laptop will be charged through the dock.
I had to update 4 drivers. But after that, I had no problems. It's awesome. I use it for gaming, video editing, game design, and coding. I have 3 monitors. I hear no sound from the docking station other than the fan when I first plug it in. I especially love how it charges my laptop. I haven't used the charger than came with the computer. Please provide a link for the vertical stand.
That’s good to hear!! I run updates regularly. I need to check for March though so that’s a good reminder.
I 3D printed the stand. If you want I can send you the thingiverse link if you have a printer.
@@TheTechGuys amazing use of a 3D printer. I just purchased a stand on amazon so I am good for now. Thank you.
Thanks! Sounds good, I hope you continue to enjoy your dock and laptop!
I have the dock too. The dock is actively cooled. So sometimes the fan spins up. If i knew that before hand, i probably woudn't have bought it. But it's also very hard to find some other dock, with similar specs, as these docks. Especially the power output. Ive tried other brands, but i had issues with those too. So... maybe firmware updates will help with the fans spinning up.
I keep crossing my fingers in a decent firmware update. But you’re totally right, there isn’t another dock that will provide enough power to the XPS laptop due to Dell going over the 100w USB-c standard, at least in the 17 inch edition. So only a dell dock will charge a Dell laptop at 130w.
I wonder how it performs if I use it with the purpose of swap between two systems, my working laptop and my personal desktop.
As always I enjoyed the video, Ryan.
Thanks man! I appreciate it.
I'm based here in India and thunderbolt docks are very expensive here. Caldigit ones costs like 50-70k INR which is approx 600-1000$. I found a reseller that is selling these docks in like new/used for around 60$ which is a pretty sweet deal so i was looking for reviews! Thanks for such a comprehensive review.
Where did you find it?
I also dock my laptop vertically in a stand. However, I point the exhaust to the top opposite of you. I find that since heat goes up. It would be easier for the laptop to expel heat upwards instead. I also had an issue with the dock fan where it would go at speeds 0% to 100% to 0%. I read it is an issue with the temperature sensor. However, customer support replaced it for me.
that's a good thought. I've never docked a laptop with the rear facing up, but I'll probably give it a go to see if there is any difference in heat. Thanks for the tip!
I use the XPS 13 9370 -> WD19TB -> Scarlett 2i2 3rd Gen combo. No audio interface problems, zero audible noise, ALMOST no complains at all. That said, here is what didn't like: the dock should have more USB ports (I'm using a keyboard, mouse, yubikey, audio interface, webcam and stream deck). Another thing to mention is that I use the Dell U2720Q monitor which comes with a USB-C Power Delivery hub and, as you can see, now I have two power sources plugged in; within this scenario, the power button of the dock does not work as expected anymore. The solution is not as good as it should be but if you plug one cable in the left side and the other in the right side of the XPS, power button work again (with an odd cable setup). Dock cable on left side + yubikey on the neighbor USB-C port causes the XPS to stop the booting process showing an alert. To the ones that do not use so many USB devices here is my recommendation: look for an "E" Dell monitor which comes with an "built-in dock" (Monitor+USB HUB+Ethernet).
It seems like with these docks it's either great or awful. Not a lot of in between, at least based on the people that are commenting on this video, and the docks that I've seen and used personally.
For the audio issue, it ended up being a defect in my laptop that was made worse by running the audio interface through the dock. I haven't tried the setup again since I RMA'd my XPS 17. I agree though, it needs more USB ports. I'd think 4 should be a bare minimum for rear IO on any dock. I've worked around that issue by purchasing a bluetooth keyboard and bluetooth mouse to save USB ports for things that absolutely have to take up a port.
I think if you can get away with having a single desktop monitor and the monitor will supply sufficient power, just getting an integrated hub inside a monitor is an awesome solution. It's one that I'd really like to try personally, as it just sounds so simple, and I really like simple.
Anyways, thanks for the comment! It's always interesting to hear other peoples perspectives on things like this.
Yeah I got a Scarlett which I use to play/record electric guitar with virtual amps.
Guitar goes direct into interface > WD19 dock > laptop. Does real time processing with no problems. Just incase anyone else was dubious.
Hey! Thanks for the review.
Which dock would you suggest for three monitors?
Do you know what monitors you’re wanting to hook up? Depending on refresh rate and resolution, you may have to hook one directly to your laptop. If they are all at 1080p/60hz you should be fine to hook them up though. What I’d be most curious to try right now is one of the belkin thunderbolt options, although right now they are pretty expensive. I’m currently using the one in the video still. I’ve had to figure out work arounds for the issues 😞. But, it works and I already have it, haha.
I have one with an HP laptop, it cannot power it on. Did you have a similar experience with your MAC or any other non-Dell PC? Thank you for the video.
Hey, great video but I don't understand your problems while gaming.
Was it just because you could not let the pc breathe and would overheat? This one is not dock related at all.
Is there something I'm missing on the gaming side then? Don't understand the issues here. I'm looking for buying one.
Please answer me :)
Yes the primary issue is that there isn’t a way to dock the laptop such that you can have the screen open for an additional monitor, and not have it overhear while gaming without an additional accessory. When I think about a docking station I think of putting the laptop down plugging it in and having full power with additional accessories, and still being able to “grab and go” as needed. Without additional accessories that just wasn’t the case for this one with my laptop config. But yeah you’re right. That can also be blamed on the cooling of the laptop.
@@TheTechGuys yes, this is true every time you use the pc. Even if you play directly on your laptop without the dock. But that's the fact. You live and learn right.
You certainly do. I know I will for sure being paying much more attention to cooking systems in high performance laptops in the future. The sad part about this one is it only needs a touch more clearance. If the rubber pads in the bottom were maybe a quarter inch thicker it’d be fine. Like you said though. Live and learn.
Nice work-around for the dual external displays on Apple.
We have an earlier (USB-C 3.0) version of this dock and it was a PITA getting it to work with Mac.
Apple does not natively support more than one external display on it's "lower end" (e.g. Macbook Air) laptops.
We had to install the DisplayLink Software to enable this functionality.
I have the WDTB4 version connected to an Apple Studio Display and LG Ultrafine 4K, connecting a 3rd monitor mirrors the 4K due to the docks limitation and support for only 1 5k display.
This docking station works with all the new HP Pavilion laptops that have the Thunderbolt port included. I plugged the WD19TB into the HP Pavilion 14", and to my amazement two external IPS monitors fired up! The only thing that I found weird was the docking station power button is not usable neither do you hear any noise coming out of the docking station but it does work with Pavilion Laptops and I've been using it for 6 months
Did you install the Thunderbolt software?
@Verdii no i didnt install any software whatsoever
Read user manual carefully - it says the power button works with Dell laptops only.
@@sandrisaug Can confirm works beautifully with my Latitude 5285 but not with my Steam Deck or any other notebooks.
Connecting a lower-res display would probably solve your audio device. Sounds like the bandwidth is not heigh enough to send the display and the usb data at the same time and it prioritises display data over the rest.
These dell docks use a different type of sending display data namely the displaylink standard. It works on almost every laptop that uses usb 3.0+ and sends all data over usb. It works like magic as long as their is bandwidth. Even on legacy devices.
Most non dell docks use alternate display modes on usb-c which separates both datastreams and requires no drivers or anything. However compatibility is very dependant on your laptops usb-c port having those alternate modes.
Its always something in one-cableland but the dell approach is still the best one i think.
The audio issues ended up being related to a faulty motherboard in my system. I had to have my laptop RMA’d and I haven’t had the same issues since.
I think you make some good points. I guess laptop docking, especially with thunderbolt still isn’t exactly “mainstream” which would explain the high cost and the weird issues. I was just hoping it’d be a bit better then it was after using docked system for a few years, ya know?
@@TheTechGuys one thing I’m really curious about is what the experience on 2 of those at the same time would be. Since the limiting thing is bandwith for these things spreading the load over 2 usb cables should be a better experience. I only have one of these so I can’t test it or find anyone who has tried it. But it might just be the best thing you could get in brand universal docking solutions.
That would be interesting. I’m theory it’s should work as long as your two USB-c ports aren’t sharing the same thunderbolt controller, I’d think.
@@TheTechGuys also found an article from Dell support claiming it should work but they haven’t tried it. If you only have one usb-c controller you could try this with dell D6000 docks since they support both usb3 and usb-C.
The setup i would have liked to try:
2x4k monitors with each one connected to a different dock. Internet + keyboard mouse on one side, bandwidth hungry devices on the other. This would split the data evenly over both usb connectors.
Second one: both displays on a single cable and everything else on the second one. This setup might improve internet and usb quality on the one end and just maybe improve display latency and quality since no other data is send over that cable.
I have played alot with my D6000, its amazing for as long as there is bandwidth enough on the cable. Great example is if you can remove the internet cable. It provides a real improvement on your display quality. Changing 4k to full hd provides improvements on the network and usb side and so on.
I almost know for certain that 2 cables will result in a better experience. Its just a matter of separate usb controllers and how well the driver deals with it. But it seems the logical solution since the only limit is that bandwidth.
Where did you get the laptop legs stand? Looks clean I like them
Heya! Quick question for you. Could I trouble you to measure the length of the power cable that runs from the wall to the AC adapter, and the length of the USB-C cable that runs from the AC adapter to the port itself on the laptop? I chatted with Dell support on the site and they said 6 meters. I'm sure they meant 6 feet but I also needed the lengths of both cables separately, to correctly measure/plan out where I will mount the dock under my desk. Thanks so much, I also went back and watched your coverage of the XPS 17, it's helping me to make some important decisions.
It’s pretty long. I’d wager you’re right in thinking what they meant is 6 ft. I’m not entirely sure that includes the cable from the AC/DC converter to the wall though... Unfortunately, I have it all cable managed right now with channels and command strips. If memory servers right though, I’d say most of the length is in the cable from the AC/DC converter to the dock, with the cable to the wall being maybe 1/3 - 1/4 of the total length. I know that’s probably not exactly what you’re looking for, and if you are still thinking about it next time I rearrange my desk I’ll be sure to get you some proper measurements.
@@TheTechGuys That's awesome, thanks! It'll be some time before I can make the purchase I'm saving up/preparing for, so whenever you rearrange your desk in the future I'll probably still not have bought it yet. Thanks again!
Can you turn the laptop on via the dock? When I get to work I'd like to put my "Off" Laptop in a vertical stand. And have the dock turn on my laptop. I have 2 4k monitors used for display.
Just a small annoying thing having to open my laptop, the close it and place on my stand.
Any issues with your mouse just stopped working on a separate monitor?
I think its all about how the ports are designed, where is it really link? Does it have access/link on both IGU (Intel HD Graphics) and NVIDIA or Intel HD only
Does this work same as Dell DA310 USB-C Mobile Adapter, or does it give more functionality.
It’s the same concept for sure. Main differences being this one comes with its own power supply and can deliver more power to the laptop, and because it uses thunderbolt it has more bandwidth available for data transport for displays and other items attached to the dock.
Is it designed for work or gaming or both?
You needed the 240w power supply to properly power your laptop and all connected devices on the dock. 180w would cause issues.
can this take input from HDMI video capture card which outputs video to usb type C or Type A ?(want to use the combination to create HDMI to USB C DP)
Take input from the capture card? I would imagine it should be able to. For the USB side of things it functions as a USB hub, with one thunderbolt connection.
Hi, I am using macbookpro retina 2018 with intel i7 cpu and I have scarlet solo device and I have dell monitor on DP port and I am thinking to buy this dell dock station WD22TB4. do you think scarlet device wont work properly if it is plug to the dell dock ? thanks
It work with ThinkPad? Power button on dock work?
I have a dell XPS 9509 would you recommend this dock for me, I’ll by running single monitor with mouse and keyboard?
It should work well in that setup. But it's very use case dependent. This one is nice because it'll deliver a full 130 W to dell laptops that can take that much power over USB-C, and it's a single cable connection for a USB hub, multiple displays, and ethernet.
But, if you you're going to use WiFi, a single monitor, and mouse/keyboard depending on what you already have, it might be worth considering using a small splitter (like the one that comes with the XPS 17, and I think the 15 as well) that has a USB port and an HDMI port. Then you could just plug your monitor and a logitech wireless dongle into that and all you'd need to do was hook in that, and hook in your power adapter. It wouldn't be as convenient as just hooking into a dock, but it'd be wayyy less expensive. But that's just something to think about.
what dock do you recommend for gaming?
Hi. Can I know where you purchased the laptop stand that shows up at minute 1:45? Thanks
Hey, it’s a custom one that I printed with my 3D printer.
I have scarlett 2i2 too, can I check which dock are u using now
You say you wouldn't recommend it for gaming, but you don't go much into why. What problems did you experience? Also, I'm just curious - is your audio interface a USB 2.0 or 3.x device?
Because if you’re just buying it for gaming you’d be much better off looking into a thunderbolt based eGPU system then you are getting a dock like this. This seems much more meant for enterprise application then it is for enjoying a game. My audio interface is a Focusrite Scarlett 2i2 which uses either thunderbolt 3 or usb 3 depending on what port your plug it into. I have recently had to switch back to using this dock since my desktop is started to have frequent crashes and i haven’t had time to format it and/or troubleshoot it, so I’ve been plugging it directly into the laptop. Curiously enough it still has the issue with the interface from time to time plugged directly into the laptop, even with a thunderbolt rated cable. I never had the issue on the desktop, so there seems to be some incompatibility between the Scarlett and the Dell. Pretty weird.
I just got one of these brand new with a Latitude 5420 laptop. Im noticing the docking station doesnt activate the USB ports until the laptop is fully booted....Which defeats the purpose of a docking station because I cant use the external keyboard/mouse to enter the hard drive encryption key upon boot up or the login credentials at the Windows login screen. So I have to fully boot up the laptop first, THEN connect it to the docking station to begin work. Anybody else having this incredibly annoying problem? I should note I have 2 other non-Dell docking stations I use with this same laptop and they dont have this issue.
Also, why the heck doesnt it have a wall mount option like every HP docking station from the past few decades?!
I used a Dell with a docking station for a while at work... it didnt work out as well as anyone had hoped. Its a nice idea... Just doesnt seem to work out as well as desired.
Yeah, I would like to think that one of those eGPU cages would be better.. Someday I hope to try one.
If you do normal office work - or standard editing - it should work.
I use it in my office no challenges
Nice review. Still waiting for my WD19TBS. Quick comment though. One of my key reasons to buy this is power delivery. It seems normal USB/TB3 docks are limited to 100W. A XPS 17 (or 5750 in my case) wants to see 130W. This dock seems to fit that bill (I had not seen any other solution, even eGPU). So I'd assume if you want your external 4K display, wired ethernet and charging with one single connection, this is the only solution.
Yes, only Dell docks will provide over 100w of power to Dell laptops as far as I know. The laptops will still charge off a 100w power source, just not as fast. And other docks (just like this one, it has a 180w power source) have larger then 100w power sources to provide the full 100w to the laptop as well as power other devices. The USB standard for power delivery limits charging to 100w, which is why other docks only supply 100w, and is also why this dock will only supply 100w to non-dell laptops.
My thinking with an eGPU though is that the GPU in my config is a huge power drain, so losing the extra 30w of power should be in theory fine since it’s not powering the internal GPU. All of this is just guessing though since I haven’t tried it.
@@TheTechGuys The extra 30W. A T2000 has a TDP of 40W, RTX 3000 is 60W (same with the consumer parts). The other interesting thing is that PD into a USB dock is 100W. The dock usually takes out 7.5W to 15W. So you end up with about 85W to 90W to the laptop itself. So one of those cheap USB docks off Amazon might not be the best idea for this class of laptop.
Right. Extra meaning over the standard 100w specified by the USB power delivery specs. My 2060 max q has a TDP of 65 w, so with an eGPU that is powered separately that would free up up to 65w of power. So even with a 15w lose due to inefficiency, It not having to run the internal 2060 more then makes up for the loss of 30w + 15w (assuming dells PD standards are 100% efficient which we know they aren’t). But again I haven’t tested it, so it’s hard to say that’d it’d truly be able to work like that.
Yeah I agree, solid power delivery is very important. And if you’re going to get a cheap dock it’s probably better to use the power supply that comes with the laptop when you’re looking under a certain price point. I do know people that have had a lot of success with Dell laptops and docks in the 100-150 range though.
Oh sorry I misunderstood the last bit. I thought you were talking about inefficiency but you were just saying most docks don’t output a full 100w too the laptop because they are only taking 100w total from the wall. That’s a good point. Although the only real issue you’ll run into is when you’re running over 85w for hours at a time. Which I still run into with the 130w from the dell dock since the CPU + GPU TDP on my config is over 130w, I just have more hours with the dell dock. But it’s definitely something that’s interesting to think about.
@@TheTechGuys Sorry. Got to throw in one more wrench. If you got the T2000 / GTX 1650, then your display output gets always routed throu the iGPU. That means on a non-TB3 setup, your external display is limited to 4k @ 30Hz. The RTX 3000 / RTX 2060 configuration has an option in the BIOS to allow the external display(s) be driven directly by the dGPU, hence 4k @ 60Hz. However that comes at a power cost it seems, even if you don't have an external display attached. So the somewhat compromise solution of using the default power brick and a DA310 will not work (even though DA310 supports USB 3.1 Gen 2, where you'd think there is enough bandwidth available).
How do I connect 2 dell laptops with USB c through wd19 dock?
Hi, putting your dell in clamshell mode, is it possible to turn it on from the transmitter without opening the laptop?
Late answer but yes it does
Did you end up having any problems with unplugging and replugging in the laptop? Everytime i do the usb ports do not work and ends with me having to reset the laptop with it plugged in.
It doesn’t do that to me every time but it certainly does it enough to be annoying. I got a Logitech keyboard that does their standard wireless as well as BT and have been using BT for the keyboard. It works better then the dock, and I’ll probably get a similar mouse and just do that. It also helps because then I can connect it to my desktop via the standard wireless and my laptop via the BT and switch between the two.
Saaaaaame. :-/
Man I remember people having issues with these docks and the usb hub pretty frequently where I worked, where they had a bunch of these docks. Pretty unfortunate.
@@TheTechGuys I work for a fairly large company and we were all given this dock recently. If the point was for us to have a desktop I dont see why they chose laptops instead. The point of a laptop is to be able to pick up and go, but if the dock/laptop kills every connection every time you try to move it. Whats the point of having a laptop?
That is a very good point. I really like the concept of a dock. But I’m practice, we’re not there yet. Or at least it doesn’t seem like we are to me.
why doesn't my ethernet cable work in the docking station but it does when i connect the ethernet direct to my laptop?
Can I use this WD19TB with a regular Laptop with a usb-c port (Not TB3)? Will it work?
I used it with my iPad a few times. I wouldn’t say that worked great but it did work. I’d imagine it’d work alright with a USB-c laptop, but I also don’t think it’d be worth the cost to get this vs a USB-c dongle off Amazon.
What option should I try for a Surface Laptop and a MBP (not at the same time) would this work?
If the surface laptop has a thunderbolt connection, this could for sure work for it as long as you're using the thunderbolt daisy chaining thing I talked about if you're using 2 monitors.
Would I be able to connect a Razer Core X External GPU to this docking station? And will it help improve my laptop performance?
If you got a razor core you wouldn’t need this docking station. You can plug monitors, USB, and Ethernet directly into that. And it should take the load off your internal GPU, which in theory would improve the thermal situation. But I haven’t ever tried it so I can’t say for sure.
I have this dock connected to my XPS 13 Plus but sometimes it wont turned on (lamp indicator in the connected not turned on) or connect to my monitor, anyone know the solution?
Could you use this with a desktop that supports thunderbolt? I use this dock for work with a mouse and keyboard and I’d like to use this setup with my personal desktop as well.
I would imagine so, but I haven’t specifically tried it.
Huh interesting. No issues here either. My second dell dock. The weakest link is really the connector that deteriorates and breaks apart. But to be honest, I think your biggest problem is you're using a Mac....
Would there be any issue using a Lenovo 9i with this WD19TB?
If it has a thunderbolt port it should be compatible but it is a bit of a tossup.
@@TheTechGuys Okay, thanks.
Does this support 2 2k monitor on 144hz
Thank you
Happy it helped!!
how to make 2x 4k monitors work with this docking station?
You have to hook it up to specific ports and will be limited to 60 ha refresh rates. Here are the options:
DP 1.4 + USB Type-C Thunderbolt - 4K (3840 x 2160) @ 60 Hz
HDMI 2.0 + USB Type-C Thunderbolt - 4K (3840 x 2160) @ 60 Hz
MFDP Type-C + USB Type-C Thunderbolt - 4K (3840 x 2160) @ 60 Hz
You can read more here: www.dell.com/support/kbdoc/en-us/000130291/how-to-use-and-troubleshoot-dell-thunderbolt-docking-station-wd19tb
Hello, Hope you or anyone on this chat/ comments list that knows, I currently own the XPS 15 9500 and XPS 13 7390 I am looking to purchase this docking station for dual monitor display. Will this dock station work? Thank you in advance.
I'm not sure the exact model numbers on all the XPS laptops, but if it has thunderbolt 3 hookup, and you're not trying to push an insane amount of pixels (this can only do 2 4k displays at 60 hz, and that's when you hook the panels up to specific ports on the dock) it should work fine.
@@TheTechGuys thank you so much! Keep up the great work!
No problem, I’ll do my best! Thanks.
The reason the displayport chaining doesn't work is because Apple and MacOS don't support Displayport MST which is needed for Displayport Daisy Chain so it's not really an incompatibility with Macs and it's a design decision by Apple. They only support daisy chaining thunderbolt devices.
That’s an interesting design decision. I wonder why they went that direction, instead of just supporting it.
I had no issue after installing drivers from dell site all worked with my 2019 mbp
@@greatoxcroft5692 how did you install drivers with mac? I can’t figure it out
Is it compatible with Thinkpad laptop?
It is has a thunderbolt 3 port is is likely compatible.
PCIe has always been hot-swappable, it just motherboard and/or OS vendors never bother to implement it before.
Dear i purchase this DELL 11th gen INTEL® CORE i7-1165 G7@2.80 GHZ 16 GB RAM with feeltek c port hub for my office use but it does not work well, can i purchase this dell docking ??
If it is a Dell and has a thunderbolt 3 port this dock should work with it.
How do I make the docking station stop charging the laptop?
The only way I’m aware of to control how much it’s charging to a through the Dell Battery Management app. I don’t know that that will allow you to say don’t charge at all though.
@@TheTechGuys Thank you!
The noise issue is a non-starter. It’s loud, revs up oddly, and is constantly making noise. It’s the worst.
It really is super annoying. Makes it really hard to focus on something.
Have you ever heard of SAMSUNG Dex ? That's a good starting point.
Hey Ryan, I've come across your channel looking for recommendations on this particular docking station for my Dell XPS 13 (9370)
1.- Do you think this docking station will be enough if I plan to use dual 1080p@75Hz monitors and code with it?
2.- If my idea is to use my laptop as a sort of "mobile desktop" where I'm not going to play something that much challenging than casual Minecraft, would you recommend it?
I'm for sure a new subscriber to your channel and I hope you can reply :)
Hey, thanks for the sub!! To answer your questions:
1 - I think if you've already got the laptop, the dock can work as a great option. I did a quick google and it looks like your model should have thunderbolt 3, which is the best-case scenario with this particular dock. And if you're not going to be gaming much on the laptop, it does work well as a coding machine.
2 - What spec did you get? If it has a GPU in it, it'll probably play casual Minecraft. I think the minimum requirements for Minecraft have integrated intel graphics in the list, so either way, you might be fine depending on your quality/resolution goals when gaming.
My only additional thought is that if you ever want to play something other than Minecraft, you might want to consider an eGPU instead of the dock. But if you don't ever plan to really game on it, then the dock should be more than sufficient.
It's a shame things are the way they are in terms of weird issues and annoyances. With Apple Silicon, but also laptops in general, laptops are getting powerful enough to replace desktops for a lot of people, but with the docking experience still being so janky in 2023, it feels like keeping a desktop around is still going to be the play for quite some time now.
Hi guys, do you think this dock would work with a Dell P2418HT monitor? I mean its touch function.
I’m not super familiar with touch screen monitors. I think they require a display connection and a USB connection to work right? If so I would imagine that it’d work but it’d take up one of the USB ports which are pretty limited already on this dock. But again, I’ve never officially tried it.
Thanks for review.... (btw background music does not help; Why do people insist on including it?! )
Appreciate it! Some people do it to try and make the viewer feel a certain emotion at specific points, the way a movie would. I believe Mark Rober uses that approach. For me though, my audio equipment and office aren’t quite enough to have a perfectly flat noise floor so it’s to mask that. I feel that it’s better then the alternatives of taking out too much low end to kill the static, letting the static just exist or having those cuts in the sound between words.
Great vid. My audio ports don't even work on my dell dock. Its absurd.
Thanks! I have that problem with mine periodically as well.
My dock do not work for monitor output when I connected to iPad Pro 5th.
Weird. Works with my iPad Air.
the up host is super long-winded, summary in below
5:40 wd19tb more suitable for enterprise work flow. not good suitable for game, fusion 360,edit video, coding on. specially don't use laptop outside office.
6:00 when use scarlett 2i2, radonmly get very very choppy audio which also happen by using mic and headphones (6:26 it is still sucked)
6:40 gaming things they (wd19tb) just weren't consistent as the up host would have liked. ( the up host make stand cannot grab and go) because the wd19tb have a fan which cause a
very high pitched awful noise when it couldn't have it on anymore( must wearing headphont to avoid the noise). the noise is no loud but very annoying
7:56 wd19tb work with macbook pro 2016 but not all macbook work fine with wd19TB, to slove this need to buy dp port to usb c adapter and plugging the monitor into the daisy chain port on the back of the dock ( don't understand what he said)
8:37 no game.no other interface, up host recommend use wd19tb. if gaming, the up host recommend buy a external gpu box ---9:10 End
Pretty reasonable summary. Good on ya for watching the whole video.
my dock makes sounds too my dock is Dell DS1000
I have two and they both stopped working
Nothing wrong with the dock. It's common knowledge not to attach an audio interface to a hub but directly to an usb port on the motherboard (laptop)..
Perhaps that's true, but it shouldn't need to work that way. The idea behind a docking station is that the USB hub/controller on the dock is no different than the USB hub/controller directly attached to the motherboard. That's the way PCIe USB cards work, and that's the way it should also work over a Thunderbolt connection.
Also, I've been using the audio interface directly attached to the laptop (Aka the USB controller integrated into the laptop's motherboard) more extensively and it still had the issue, although not as much. So the dock in combination with the laptop must have been making the issue more prevalent, or it was the laptop all along and they've been updating the drivers...
Side note, saying something doesn't work a specific way based on "common knowledge" doesn't mean that it shouldn't work that way. There are no manufacturer instructions/warnings/etc that I'm aware of on the Scarlet or the docking station that say "don't connect these two things", which means it should work, and the fact that it doesn't would be considered a "known issue" at best.
@@TheTechGuys Hello The Tech Guys, did u manage to get a different dock that works for scarlett 2i2 ?Im planning to get a dock, it will help me alot, thank u
@@TheTechGuys My Sennheiser sound card says in the manual to only connect directly to the laptop or desktop and avoid all hubs...
Thunderbolt docks hate humanity like printers...
LOL. This might be the truest thing that has been commented on this video.
Maybe move the docking station as far away fom your seat as posible then you could get some exercise
The maximum length of a thunderbolt 3 active cable is 2 meters. The amount of calories burned by walking 1 km is about 80. Assuming you’d have to walk there and back (4 meters) that means you’re burning approximately 0.32 calories every time you walk to the dock. Doesn’t seem very effective my guy.
I've never been a fan of these types of docks, and they aren't really docks in the strictest sense but glorified USB hubs. I much prefer the actual docks that a laptop sat on top of and used a dedicated docking port. This setup had a slightly larger but single footprint and you didn't have to use a usable port just to use more of the same ports, which seems counter-intuitive in a way. The proper dedicated docks also worked seamlessly with the laptop models they were meant for, without the need for updating firmware/drivers and without certain ports having limited functionality depending on what laptop you used them with. All of that being said, there'd be no need for docks and hubs nowadays if there wasn't the insistence on stupid thin laptops with barely any ports. Docks and hubs are almost essential right now for getting any connectivity from a modern laptop at all, which was never the intention.
I think this is a very fair assessment. Hopefully ports come back on all laptops, now that Apple has started bringing them back. 🤞
The Dell Latitude E5000 series of laptops from 2015 to 2018 before Usb type c docking was the best
These laptops had the E-Port Replicator Docking Stations that seems to connect directly to the motherboard - like a motherboard extension - safe secure and easy to use. A dedicated docking station on the desk too. Small foot print
I still have 4 of these laptops because I spec’d them out with SSD’s at the time with 8gb of RAM or more with 4 docking stations still running like beats and if latest software supported windows 7 I would still be using them.
I’m going to retire them only because I want the same Dock setup across all my desks.
I have the new laptops from 2 from 2018 - 1 from 2019 - 2 from 2021 and 2 I just ordered for 2022 all using The Dell Dock WD19 over USB-C or the Dell Dock WD19TB over Thunderbolt
Guess which docks just work better for an office.
The old ones. They can’t be beat.
@@TerryKashat Yeah, I totally agree. I was only thinking the other day, after I bought another one, how I much prefer the older E-Port docking stations for laptops, and media bases for sub-notebooks. I've got Latitude E4xxx, E5xxx, and E6xxx laptops, plus a Precision M6xxx that all use the same E-Port docks.
Indeed they interface directly to the motherboard through a dedicated connector, meaning no firmware or drivers needed (and therefore no issues either) and no taking up existing ports... which I always found ironic. No trailing cables, more integrated footprint, and no limited functionality depending on which USB port you use.
Some of the even older D/Port docks that go with the Latitude Dxxx series and earlier models in the Precision M4xxx series even go so far as having their own built-in power supply unit and graphics cards. They're basically a mini computer in their own right.
And it's crazy because the E-series docks cost over £200 new but can now be had for as little as £5 used, and not much more brand new from some outlets.
@@FlyboyHelosim finally - someone who really gets it - people say its not what people want . . . no - most people don't know what they want with software and hardware, Dell simply doesn't make it this way anymore with the E-Port and therefore people don't even know what they are missing.
That latitude series from 2015 to 2017 with E-Ports were the best they made. Also the USB-C Dock latitudes from 2018 to 2019 were better built than the 2021 & 2022 versions I own.
Only thing I can say they have gotten better at today is understanding the SSD's and therefore Motherboard organization when you need to do a quick repair. Or i just got better at it, not sure.
I work in multiple offices for various companies, those old style docks would be annabsolute nightmare in this day and age, usb-c/thunderbolt connection means i can plug in charge and have up to 3 screans in all the different sites I work at, those old style docks are a proprietary connection for only a few models of one brand of laptop.
suggest me a dell docking station for MacBook
Skip dell and get a TB dock from other world computing
I have the XPS 17 and same dock - but my PC overheats when I use the dock - What is going on, any chance anyone here knows?
It just overheats no matter what? Have you tried propping it up so that the air intake has some room to breath?
is your laptop closed while using the docking station?
I’ve tried it both ways and haven’t noticed a significant difference. Have you?
@@TheTechGuys Usually, air is pulled from the bottom of the laptop and pushed into hinge area between the screen & keyboard. When closed, the air has no place to go. My laptop gets warm while idling when closed. I don't do anything intensive on it unless the display is opened 👍
Interesting, I didn’t think the hinge mechanism closed enough to limit the exhaust airflow. I’ll have to do some measurements of that gap when it’s opened and closed, and do some thermal testing. That’d be really interesting to toy around with. See if there is an optimal screen position or not.
I can't even get the WD19TB to output two 4K60hz screens, 30hz only. I hope that's me being an idiot.
Hmm. I did a quick check, and their website is saying it can do dual display 4k60hz, but you have to hook up one of the displays via thunderbolt, Otherwise you will be limited in either resolution or refresh rate. That kinda sucks. here's the article: www.dell.com/support/manuals/en-us/dell-wd19tb-dock/wd19_tb_userguide/display-resolution-table?guid=guid-5558fc88-5c31-4e2c-90be-42359855a1ae&lang=en-us
@@TheTechGuys Hey, thanks for the reply. I found the same info and have gotten it hooked up accordingly. So 60hz will work once in a while on both screens, but I'm mostly stuck with 60hz on one screen and 30hz. Turns out I'm not the only one experiencing this problem, so I think I'm going to return it and try my luck with a StarTech dock instead.
Makes sense to me! I’m pretty sure thunderbolt has the bamdwidth to cover 2 4k60hz monitors.
sound issue slove when you updated new firmware
The sound issue was due to a bad motherboard on my laptop. I had to RMA it.
Lately, Dell's product quality has been atrocious. I have an XPS 17 where the video memory is failing. A $CDN2000 repair since the motherboard has to be replaced. and the docking station I have has its USB port fail after 13 months. My XPS 13 has had to have its screen replaced twice one under warranty and the second was a $600 replacement after 15 months. My G5 fans mysteriously have started running at full speed since I had to have the keyboard replaced after an unexpected failure of the G key. Another $400 repair. Dell cannot solve the fan issue and suggests replacing the motherboard, keyboard, and screen for $3500 otherwise they suggest I live with it since it's no longer under warranty after two years. Dell's strategy seems to be to buy it once and pay for it twice in repairs.
Your image is very magenta shifted
Audio interfaces should always be plugged in directly.
Turned out my laptop had problems, as the problem persisted (although not as frequently) when I plugged in directly to it.
Display data over Thunderbolt is priortiesed over all other types. This is not specific to this dock. Connect audio devices direct to computer.
The data rate for the two monitors shouldn’t be overwhelming the specified 40 Gbps TB3 has to offer. Turned out the audio issue happened even when plugged directly into the laptop after I was able to test that setup directly. I ended up having to get the laptop serviced, so a lot of my issues were coming from the laptop directly.
@@TheTechGuys Damn, that sucks. What's wrong with the laptop?
Yeah i won’t lie it really did haha. Dell replaced the entire motherboard and cooling system. I’m guessing there were some faulty traces on the mobo based on the problems I was having.
If you are going to talk about an annoying sound, you need to demonstrate the sound. It might be a deal breaker for some, and a slight annoyance to others.
Also, what was the issue with gaming and video creation? You mentioned that you had issues, but never go into what they are.
I would like to, but I don’t have the equipment necessary to record this particular sound accurately. So I think talking about it is much better then just not saying something. That way if you’re not too worried about the noise you can order it, test it, and keep it or send it back depending on how annoying it is to you. But if you’re someone with sensitive hearing, you’ll know up front it’s probably not for you.
I feel like i did go into it, but it’s been long enough I can’t remember. With Gaming it overheats unless you put it on a stand, and it drains the battery even while on the charger, limiting your gaming session length in triple A titles.
Video editing, it struggles to render the video during playback in premier pro. I had to render in to out to get it to playback smooth which is okay for a $500 desktop, but inexcusable on a $3000 laptop. Also the same clips worked fine on my desktop at the time (7700k, 1060 6GB, Intel NVMe we’re the specs). Rendering also took longer then on my desktop despite the increased core count, and better listed turbo. That being said, I had to RMA my laptop and they had to fix quite a few things in it and I haven’t tried video editing on it since. But gaming does still produce the same issues.
@@TheTechGuys Thank you for the reply.
should've tried space docking with it instead
😂🚀
Is it with MacBook Pro retina with Thunderbolt 3 o just only for Dell?
I talk about this in the video, near the end.
Yah, Audio-In is an issue with all Dell docks
I like your dream 👍🏻
Wouldn’t it be awesome??
Start @ 4:55
I use the WD19TB for my work laptop and before that a D6000 which is now connected to my Mac Mini purely for cable management. The Mini and Lat 5501 sit in vertical stands on the desk and both docks are under the desk. I have three Dell U2415 displays running, 1920x1200@60Hz, an audio interface (albeit a cheap Behringer UM2), drives and video capture running through both as well as networking. I have never had an issue other than when I first got the D6000, I had to update the firmware and Teams screen sharing on the D6000 will only share windows not an entire screen.
Mobility is not a requirement for me, I just like as few cables visible as possible so the docks are ideal. Compared to others that I have tried; Lenovo's gen 2 thunderbolt 3 dock and Caldigital thunderbolt 3 dock, the Dells perform much better and are far more compatible IMO.
Thanks for sharing, and I believe that. I’m sure the Dell one is in the top end of things, it’s just disappointing to me that it really doesn’t quite work as advertised. I’ve upgraded my laptop to Windows 10 for the docking features they showed off in the initial announcement livestream and even that doesn’t work as well as Microsoft said it would. But, I’m still hopeful that someday it’ll work as well as they say it should 🤞
anyone else used an audio interface with it ?
The Mac display issue is Apple. The don't support MST that is needed to use multiple ports on a dock. You can work around it by putting one in displayport and driving the other off the TB3 through port. TB4 docks work like a hub so should avoid this,
Yeah, that makes sense. I picked up a new m1 based MacBook and was pretty irritated when I discovered it doesn’t support two external displays. Hopefully they decide to resolve this kind of stuff, but we’ll see. Ya never know with Apple.
I recently tried this and didn’t have any luck, any tips? Super frustrating 😖
If you’ve got a base M1 laptop it doesn’t support multiple displays I believe. If you’ve got an m1 pro or max you should be able to do what Gary said.
Rate this bad decision, the Dell WD19TB Docking Station VS. Taco Bell removing the 7 layer burrito from the menu. Which one is worse?
For the record I use one of these at my work and I would say it is worse than the 7 layer burrito debacle and that is saying something.
😂😂😂😂 it depends on the situation. Am I hungry for some 7 layer burritos or trying to get some work done?
You do? Dang dude, does yours make a high pitch sound too? Curious how wide spread the issue is.
@@TheTechGuys Mine does make the noise! Also there is a COMMON issue in my office where peoples monitors black out if someone walks past the wrong side of your office without tip toing. Right in the middle of things and BOOM monitors go black. I happens to a lot of us and its an issue with the Docks. Makes me giggle ever time someone yells in frustration as you walk by lol
Ah man, I was hoping it was just mine...
Lol! That’s a pretty funny issue. Seems like Dell has a lot of room for improvement with this tech.
Sharing - I have the wd19tb running on 3 dell monitors on a dell laptop from work.
In-general I like it. It is my first dock (in the thunderbolt generation) so I don't have anything to compare with.
I think the use-case is more for enterprise productivity.
I don't use SD cards or such - these are ports that the dock doesn't have so all good there.
Notable negatives:
On Windows pre-boot the USB is not working so i can't use my keyboard connected to the dock to type in a password for bit locker. I either have to connect my keyboard directly to the laptop temporarily or open the laptop temporarily to type the password which defeats the purpose of the dedicated power button. Tried a few BIOS configuration from forums and I haven't been able to solve it (yet).
I plugged a Macbook Air 2018 and I haven't been able to use multiple monitors, it's all mirrored. Maybe i'm missing something there.
Notable positives:
Dedicated power button for Dell units. No need to flip open your laptop.
I didn't encounter any annoying noises, maybe the video's unit is a lemon so best not to generalize.
I like that there are neat options to mount it - in particular 3D-print options to mount under the table for cleaning the desk.
Thanks for the video, sorry to hear that it wasn't what you hoped.
What are your 3 monitors' resolutions and hz and port connectivity type?
@@Trust_but_Verify hey there, it's two Dell p2219h's + 1 Dell p2319h.
All at 60 hz
Connectivity - two Display Ports, one HDMI.
So overall nothing heavy but all are three work properly for my work setup.
I believe i can still add one more monitor if i want (via usb-c connectivity since i maxed out the HDMI , DP ports with the first three) - but not planning to do so.
Seems like you just need a proper PC. Mobile can just never compare
Yeah, I do have a desktop as well. Currently it’s a 5800x CPU with a GTX 1060 6 GB, 32 GB of ram and a 1 TB NVMe drive from Intel. It works great. Just can’t take it anywhere other then my office with much ease 😉
The Dell Latitude E5000 series of laptops from 2015 to 2018 before Usb type c docking was the best
These laptops had the E-Port Replicator Docking Stations that seems to connect directly to the motherboard - like a motherboard extension - safe secure and easy to use. A dedicated docking station on the desk too. Small foot print.
They can’t be beat.
I still have 4 of these laptops because I spec’d them out with SSD’s at the time with 8gb of RAM or more with 4 docking stations still running like beats and if latest software supported windows 7 I would still be using them.
I’m going to retire them only because I want the same Dock setup across all my desks.
I have the new laptops from 2 from 2018 - 1 from 2019 - 2 from 2021 and 2 I just ordered for 2022 all using The Dell Dock WD19 over USB-C or the Dell Dock WD19TB over Thunderbolt
Guess which docks just work better for an office.
The old ones. They can’t be beat.
Dock does not support Lenovo to.
Good to know. I don’t have a Lenovo handy to try it out with.
Apparently Macbooks don't support DP MST. Dock reviewers are never knowledgable enough to disiminate useful info.
My workplace uses Dell docking stations and they are very problematic.
Yeah, great in concept but a little less so in practice.
please make it short ... don't make a long long long story. I am not your kid
Which parts felt long to you?
Wait a minute... this guy us whining about lags in GAMING and VIDEO EDITING while using a dock? He kinda answers his own question right there. How about a real review where a normal person would use this dock? Ya know, a mouse, kb, a couple monitors, an ethernet connection... No gamer or editor will have a setup like this. Move on... Nothing to see here.
Admittedly gaming isn’t the intended use case for this laptop, or for this dock. However, you’re extremely incorrect when you say it’s not for video editing. The laptop I purchased (which this is the Dell recommended dock for) is the Dell XPS 17 CREATORS EDITION. It’s marketed at people that are creating. And those are the other three use cases that I cited in the video. Creating photos/videos, creating 3D Models using CAD (Fusion 360), and creating software. I have almost exactly the things you described hooked up to my dock. A mouse, a keyboard, a couple monitors, ethernet, and in addition to that power to power the dock and the laptop. And, since it’s doing all those things and ran me about $250, I expect it to work VERY well, since if it’s just those connections you listed (not power delivery) I’m after, i can order a USB adapter with all those connections for like $30 on amazon.
I will never understand why it is people go so defensive about someone else’s product. Like, do you work for Dell? Do you have some type of major stake in Dell as a company? Do you work for dell, and you designed this dock or something? What’s the deal here?
“GAMING and VIDEO EDITING” might not be YOUR use case, but that definitely doesn’t mean it’s not what this is for. But, with your crappy attitude I’m perfectly fine with you moving on to somewhere else.
In the beginning, I thought the same, but he always argued that this is based on his dedicated use-case and experience, and it's not representative for other common business settings. So, to be fair, it might be really an issue for him, in particular, with the audio device where the Thunderbolt-bus could really reach its limits.
In casual business settings, for which it is primarily defined, you can expect a fantastic solution. I mean, it's Dell! And their main customers are business users. I use Dell dockings + mobile workstations since approx. 13 years, and except for the precision M4500 series, they are remarkable good business notebooks with lots of power and functionality! And together with the docking, they have a huge utility.
This video is way too long
Uhm, thanks?
@@TheTechGuys im sorry, i was annoyed at trying to find the right information asap, so many docks to choose from, most of them crappy. You could have boiled down your opinion in a 1 minute video with an executive summary at the start, it would improve your content in my view. anyway, good luck going forward! again apologies for being curt.
Ah man thanks for coming back and explaining. That’s super cool of you. Yeah that’s a good point. Adding a quick summary at the beginning of videos before talking more in detail is something I’ll really consider adding.
No, the Scarlet issue is their garbage Windows drivers. Nothing to do with the dock. Get an EVO 4, VERY good replacement.
Just doing a simple connection from laptop to monitor using the hub for wired mouse and keyboard … it doesn’t charge my laptop via thunderbolt …is this a windows settings issue
Using this dock? Make sure the power is connected to the correct port and the light on the AC adapter is on. I’ve charged laptops (windows and osX), an iPad Air, and a couple smaller usb-c items with no issue.
@@TheTechGuys yup I’m using this dock at work so far I can get it to charge the laptop but when I do the extra monitor I want to look at stays off it seems it can’t do both , I’m figuring at worse I need to get a VGA to HDMI connecter that way the dock will only handle power mouse and keyboard and direct connection from laptop to monitor .. it’s weird thanks for your help BTW
Ah got ya. So do you have a display that gets power over like a usb ir HDMI connection? Is that what you mean? If so, I’m not sure that this does power over HDMI or DP. I think it just sends the image signals.