How to set up and use your Dyson V15 Detect™ cordless vacuum

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  • Опубліковано 31 лип 2024
  • How to assemble, recharge, use and empty your new Dyson V15 Detect™ cordless vacuum.
    This film includes subtitles. To get the most out of our videos we recommend viewing with subtitles turned on.
    Please note, the colourway of your particular machine may vary from the one shown in the video, but the process for using it will be the same. Some Dyson V15 Detect™ models may include additional accessories not shown in the video - these will attach to your machine or wand in the same way as the standard Cleaner head and Crevice tool.
    Dyson experts are on hand to help, so leave us a comment if you'd like some advice.
  • Наука та технологія

КОМЕНТАРІ • 114

  • @KasperHviid
    @KasperHviid 5 місяців тому +7

    No annoying music, no grown-ass adult doing cutesy toddler humour, no begging for you to subscribe. I feel more connected to this consumer product guide than I do to the average youtube video.

  • @aaronbritt2025
    @aaronbritt2025 3 роки тому +83

    This video shows 2 different vacuums. One that has the stick that goes directly to the motor and one with the built in crevice tool. I don't get why Dyson refuses to put directions in the box. Mine has the crevice tool and it took a minute to figure out that the crevice tool has to go between the motor and the stick. I didn't know because the picture on my box didn't show that and showed the model with the stick going directly into the motor.

    • @nads3509
      @nads3509 3 роки тому

      2 different?

    • @aaronbritt2025
      @aaronbritt2025 3 роки тому +1

      @@nads3509 Yes. 2 different, meaning 2 that aren't the same.

    • @mahadayem1451
      @mahadayem1451 2 роки тому +2

      Hi Aaron - which crevice is it? I can’t seem to figure it out on mine either. Thank you!

    • @melissaturgeon4985
      @melissaturgeon4985 2 роки тому +20

      Thank you!!! I just spent 15 mins watching videos to try and figure out why mine had a plastic piece at the top of the wand. Doesn't look anything like in the pics and videos they provide.

    • @tonyjcr
      @tonyjcr Рік тому +2

      I’m having the same issues too

  • @riggsxamot4287
    @riggsxamot4287 2 роки тому +9

    Love it . and love her. She should start her own asmr channel.

  • @Kitsune_Dev
    @Kitsune_Dev 3 роки тому +7

    Amazing UX design

  • @gelolangit3660
    @gelolangit3660 3 роки тому +4

    Always a fan. Hoping for a
    Giveaway! Haha

  • @WinterSina
    @WinterSina 3 роки тому +6

    LMAO i'm here for min 2:38. i'm so stupid.

  • @sd1604
    @sd1604 2 роки тому +2

    TR de V15 farklı renkte. Bugün satın aldım kullanmak için sabırsızlanıyorum 😊

    • @dyson
      @dyson  2 роки тому

      merhaba, Dyson ile iletişime geçtiğiniz için teşekkür ederiz. Geri bildirimleriniz bizim için çok kıymetlidir. Ürününüzü sağlıklı günlerde kullanmanızı dileriz.

    • @sedefcanbazoglu9435
      @sedefcanbazoglu9435 2 роки тому

      Mavi olan ürünle mor olan ürün farklı ürünler, model isimleri de az da olsa farklı aslında. Mavi olanın hepa filtresi 0.01 mikrona kadar filtreleyebiliyor, mor olanın ki 0.03 mikron. Mavi olanın kutusundan ekstra batarya çıkıyor ancak Türkiye’de şu an satışta değil sanırım.

  • @fullnelsondnb
    @fullnelsondnb 2 роки тому +12

    The wand missing in this video is the grey one with the brush attached to it, the whole thing including the brush goes between the main pipe and the main vacuum. Thumbs down for not including this anywhere. And where my purple wand?

    • @ninochka4410
      @ninochka4410 Рік тому

      CAN I BLESS YOUR ENTIRE SOUL BECAUSE I THOUGHT I WAS GOING CRAZY JUST TRYING TO SET UP THE WAND AND BARREL. THANK YOUUUU.

    • @tanvics
      @tanvics 13 днів тому

      THANK YOU!!

    • @off_grid_Canadians
      @off_grid_Canadians 22 години тому

      Ya I thought I was missing a piece!

  • @Serhendi2023Dehlevi
    @Serhendi2023Dehlevi 2 роки тому

    Ürün Türkiye ye geldi ama bu rengi gelmemiş ne zaman gelir?

  • @mikem2403
    @mikem2403 2 роки тому +23

    There are two different versions of the wand shown - one version at like 0:09 and one at 3:48. Yet the version at 2:35 is different and requires a tool to be plugged in. Why is this and why isn't it in the manual anywhere?

    • @feistyunicorn1855
      @feistyunicorn1855 2 роки тому +7

      This was exactly what I was looking for. I was like... am I missing a piece?!

    • @mikem2403
      @mikem2403 2 роки тому +3

      @@feistyunicorn1855 Did you figure it out? It turns out one of the small wands needs to go inside another one. If you call them they will walk you through it. Turned out it was NOWHERE in the documentation they send with the thing lol

    • @feistyunicorn1855
      @feistyunicorn1855 2 роки тому +1

      @@mikem2403 I did and I love it!

    • @mayaq8324
      @mayaq8324 2 роки тому

      @@mikem2403 I asked the store about it but they said No, “that must be another model”

    • @jchoobz
      @jchoobz Рік тому

      I found it. It's a separate part called "Quick-clean wand"

  • @TigCat790
    @TigCat790 Рік тому

    Mine doesn’t have a laser switch
    What do I do

  • @Lina4peace
    @Lina4peace 7 місяців тому +2

    Can anyone tell me, do I have to be pulling the power trigger the whole time I am vacuuming or is there a way to make it just stay on???

    • @dyson
      @dyson  7 місяців тому

      Hi there - on the Dyson V15 Detect™ vacuum, the trigger needs to be held continually for the machine to run. On some of our other cordless models including the Dyson V12 Detect™, Gen5detect™, Omni-glide™ and Micro 1.5kg vacuums, we now include a single button power control which doesn't need to be held down in use.

  • @Theunbe
    @Theunbe 2 роки тому +4

    The 2:36 smaller brush in the big steel wasn't in ours? although we have the V15 detect

    • @umawladha
      @umawladha Рік тому +1

      Mine either

    • @AmiAki
      @AmiAki Рік тому +1

      Read the description.
      Also some ppl may get extra attachments, it all depends on what version of vacuum you got or there was a sale or event that got you extra free attachments…

    • @GarlandTexasSpotter2024
      @GarlandTexasSpotter2024 Рік тому +1

      That model is the absolute.

  • @xanders4773
    @xanders4773 Рік тому

    I think the lady in the video got a lot of vacuums on her home
    She should give away the old ones 😂😂😂

  • @dougmoran3340
    @dougmoran3340 6 місяців тому

    My new Dyson V15 Detect Absolute has a curious defect. The High Torque Cleaner Head works perfectly when it is attached directly to the to the vacuum unit. But when it is attached to the wand, the brush spins erratically and most of the time, not at all. The other two cleaner heads that came with it operate perfectly, both when connected directly to the vacuum and also when connected to the wand.
    I contacted Dyson a week ago and the lady I spoke to said that the plan was to send me a new High Torque Cleaner Head, (despite the fact that the one I have works perfectly when connected direct to the vacuum). But I was told that Dyson does not have any of these in stock. I was asked to ring again in a couple of weeks.
    This is most unsatisfactory. The package was purchased direct from Dyson UK only two months ago and has only been used for a total of about one to two hours.
    What do you suggest I do ?

    • @dyson
      @dyson  6 місяців тому

      Hi there, we'd recommend either contacting the Dyson helpline in your country directly, using a live chat service on the Dyson website if available, or sending us a DM via Facebook, Instagram or Twitter/X: @ AskDyson.

  • @jeevessagoo
    @jeevessagoo 3 роки тому +2

    Hi, does the UK modle come with the built-in crevis/dusting tool?

    • @Bwong55
      @Bwong55 2 роки тому

      I am pretty sure it does, it comes with a dusting tool but i dont know if it comes with a normal crevice tool or the purple one with lights, maybe thats an even more expensive model.

  • @user-rc2cf9kg3v
    @user-rc2cf9kg3v 2 роки тому

    متي يتم بيعها في الدول العربيه

  • @benjaminevers9779
    @benjaminevers9779 3 роки тому +1

    Is there a little screen protector on the lcd screen pre installed, because I removed a plastic foil. I thought there was a little lip on it to remove it, is that correct?

    • @DillonCleans
      @DillonCleans 3 роки тому +1

      Yes. There is a protective film on it that you can peel off

  • @smalllim5782
    @smalllim5782 Рік тому

    I never seen that before

  • @rey11able
    @rey11able 11 місяців тому

    Shark NV360 Navigator Vacuum

  • @smalllim5782
    @smalllim5782 Рік тому

    Yeah

  • @fablan3308
    @fablan3308 2 роки тому

    How long does it take to charge first time

    • @kikio2067
      @kikio2067 2 роки тому

      This takes 4.5 hours on all charges

  • @simon606060
    @simon606060 2 роки тому

    What happens if you don't fully charge before first use

    • @dyson
      @dyson  2 роки тому +6

      It's important to fully charge the machine before using it for the first time, and after every clean. This helps to improve the algorithm's accuracy.

    • @BabySpit
      @BabySpit 7 місяців тому +2

      It’s gonna explode

    • @Lina4peace
      @Lina4peace 7 місяців тому

      Shoot, I don't think I charged it fully.

  • @rayansworld2606
    @rayansworld2606 2 роки тому

    When you release Dyson v13/v16

    • @dyson
      @dyson  2 роки тому

      Kindly note, we do not know what our engineers are busy working on. We would suggest keeping your eyes on the website and social pages for future updates.

  • @koolertrek
    @koolertrek 2 місяці тому

    One model but several different combinations of attachments depending on I guess where you get it from. 😞

    • @dyson
      @dyson  2 місяці тому

      That's correct - different variants may include different combinations of additional accessories, to meet the cleaning needs of different home environments and users. Check out Dyson.com to see what's available!

  • @gussingh3948
    @gussingh3948 3 роки тому +8

    Brand new V15 detect. Tried it out and 10 minutes later the filter warning is on even though the filter is looking brand new !!! Anyone having this issue ?

    • @johnmcclane9479
      @johnmcclane9479 2 роки тому +1

      Yep! Same thing with our new V15 only been out of the box 10mins and got the filter warning taking it back tomorrow

    • @georgipartsalev6193
      @georgipartsalev6193 2 роки тому

      I had the same issue. Unfortunately, I had no other choice but to send it back for a replacement. Turnaround in Germany was good - less than a week and they covered all shipping costs. Otherwise, it is an AWESOME machine and we love the ease of use and wicked performance.

    • @kimberella2105
      @kimberella2105 2 роки тому

      Same problem here, they’re out of stock again. Apparently they were only in stock for 5 minutes before selling out so I have to wait for a month for a replacement

  • @belfastvillan
    @belfastvillan 2 роки тому +1

    Just bought one, however how do I set it up once it’s fully charged

    • @Qweet_
      @Qweet_ Рік тому +2

      you had to watch the video...

  • @reneepren
    @reneepren 2 роки тому

    How do you hang the wall mount? I hoped video would show me.

    • @qasimmir7117
      @qasimmir7117 2 роки тому +6

      Use your brain and learn how to do wall fittings like most people who live in houses…

    • @felipecuenca2811
      @felipecuenca2811 2 роки тому

      @@qasimmir7117 lmao hahaha

    • @clemclemson9259
      @clemclemson9259 8 місяців тому +1

      first off you need to reinforce the wall with concrete or a laminate beam. everything need to be sanded and level at that point you need to figure out the correct screw size and the option of washers or anchor bots or toggle bolts or wood screws or taco concrete screws. you also need to make sure the mount is level which can be accomplilised with a 100 dollar 4 foot level or a laser level that is from china. once you get that site arranged and secured you pump 2 screws in that bad boy and you can hang the Dyson, your kids your. dog or your husband or wife- its all very simple

  • @TheWojoPL
    @TheWojoPL Рік тому +1

    I did not charge it used it str8 out of the box it had small %battery i think it will do nothijg

  • @meowmeow1733
    @meowmeow1733 Рік тому

    No music,.... just awkward silence.....Dyson.

  • @T1mTSA
    @T1mTSA 2 роки тому +14

    What’s the point of this video when you can’t buy a v15 detect+ literally anywhere?

    • @Bwong55
      @Bwong55 2 роки тому +1

      You can

    • @Bwong55
      @Bwong55 2 роки тому +1

      You can buy it anywhere

    • @feistyunicorn1855
      @feistyunicorn1855 2 роки тому

      I just had mine delivered.

    • @katalinakrew8865
      @katalinakrew8865 2 роки тому

      you just suck at doing online shopping. search harder bud

    • @azhar7840
      @azhar7840 2 роки тому

      At my place has a dyson stire

  • @mahadewiiii
    @mahadewiiii 2 роки тому

    I wish there was talking 😆

  • @Zidayn
    @Zidayn 10 місяців тому

    More like V15 Defect. Am I right?

    • @dyson
      @dyson  10 місяців тому

      If there's something you support need with, we're here to help, Zidayn 🙂

    • @Zidayn
      @Zidayn 10 місяців тому

      ​@@dyson So far you have been VERY helpful in promises. Used the new vacuum once, it failed. Called support, they ordered me a replacement part. 2 weeks later, no part so I email support who tells me it is back ordered with no eta. So I call support again for another solution. This time you have requested I ship my entire faulty vacuum back to you and you will only ship me a replacement AFTER inspecting the original. So yay... thank you!!!! It's going to be a month before I might have a working vacuum meanwhile you have my $999. Great!

  • @rayansworld2606
    @rayansworld2606 2 роки тому

    It is so heavy and I can’t carry it

  • @dickwilliam3793
    @dickwilliam3793 2 роки тому +2

    wow, sucks up footprints...lol

  • @RR-SF
    @RR-SF 3 роки тому +2

    Love my v15 but this is probably one of the most boring videos I’ve seen on UA-cam thus far lol.

    • @realcr1merealcr1me10
      @realcr1merealcr1me10 3 роки тому +1

      Watching for the fourth time though

    • @qasimmir7117
      @qasimmir7117 2 роки тому +2

      What did you expect them to do? Dance around the living room with a bloody vacuum cleaner?

  • @Maria-tl1lm
    @Maria-tl1lm 2 роки тому +3

    Why do they use those colours, I mean blue, orange, yellow... they should have more neutral options, like silver, grey... so everybody could choose.

    • @tealdreams
      @tealdreams 2 роки тому +1

      So far, I’m the happiest with this turquoise/gold combo out of all of their other color options! My least favorite is all that purple on Dyson products. That to me is hideous, but that’s just a personal opinion. 😊

  • @ParadigmUnkn0wn
    @ParadigmUnkn0wn Рік тому

    *Instructions unclear... now my pronouns are it/its.* The suction power on a Dyson is next level.

  • @TheMrkcl
    @TheMrkcl 2 роки тому +4

    I think it took too long that Dyson has invented this perfect model. I am unhappy because after paying a fortune for V6 animal pro at the time it was released, almost in 7 years, they have just developped the basic cons of this machine and now almost at the same price you buy the optimum model. This is not a mobile phone that you could change annually. We buy a vacuum cleaner to use for a long time. I don't understand and associate this marketing strategy with a world wide brand, Dyson. Anti tangle motor head, auto clean dust bin, lighter machine body and long life battery are not the technologies to be developped in many years after the first cordless was released. Sorry.

    • @ryanschmidt8468
      @ryanschmidt8468 Рік тому +5

      Wait you're upset that Dyson continued to innovate, come out with new products, and improve upon their existing products' weak points? Buying a new vacuum every 8 years shouldn't be a big deal. Right now, the V15 Detect can be found for about $700 after tax. That's less than $100 a year, about $8 a month. And, you probably don't need the top of the line; a V11 would likely be fine.

    • @ParadigmUnkn0wn
      @ParadigmUnkn0wn Рік тому +2

      Does your v6 still work? Based on your statement, I'm assuming it does, so where's the problem? Would you rather Dyson cheap out on all the parts and construction where you *NEED* to replace it every year or two because it broke? Your complaint is literally that, "My 7 year old product still works, but it's not the latest and greatest!"

  • @user-ig3jt3rz2v
    @user-ig3jt3rz2v 6 місяців тому

    Leider ist euer Dyson einer echt miesen Qualität. Ich habe zwei Geräte und bei beiden bereits nach 3 Jahren funktioniert die Max Einstellung nicht mehr. Ein billig Sauger hält mindestens 10 Jahre. Null Einsicht obwohl das Problem bekannt ist. Wirklich enttäuschend

    • @dyson
      @dyson  6 місяців тому

      @user-ig3jt3rz2v,
      danke für Deinen ehrlichen Kommentar. Das der MAX Modus nach drei Jahren nicht mehr funktioniert ist merkwürdig. Wir schauen uns dies auch gerne näher an, wenn Du möchtest.
      Melde Dich dazu bei uns in einer privaten Nachricht . Du erreichst uns über folgende Kanäle:
      ms.spr.ly/6057iskIR
      oder unter der kostenlosen Hotline:
      ms.spr.ly/6058iskIr
      Tel: 0800 313131 8 (Mo-Fr 8.00h - 20.00h / Sa-So 09.00h - 18.00h).
      Liebe Grüße
      Dyson Team

  • @thefireconvoy9930
    @thefireconvoy9930 Місяць тому

    Dyson, this is a terrible customer experience! How can you charge so much money and care so little about your customers to not even bother to include accurate clear instructions or videos?! Boooo

    • @dyson
      @dyson  Місяць тому

      Hi there,
      We apologize for the experience you had with your Dyson and we will resolve it for you without delay.
      Kindly elaborate the issue in detail and please confirm the following details: full name, full address, email address, order number and country of residence in DM.

  • @arthurduarte9426
    @arthurduarte9426 3 роки тому

    I hate this vacuum and video. There are too many parts and the video is showing another vacuum. Returning. DYSON sucks

    • @ThePC3D
      @ThePC3D 2 роки тому +1

      You never owned Dyson lol

    • @qasimmir7117
      @qasimmir7117 2 роки тому

      I think you’re just a bit stupid. ‘Too many parts.’🤡