Amazon Eero Extender not connecting to 5ghz Wifi (only selecting 2.4ghz)

The eero system supports the following WiFi standards - If your device doesn't support the newer wifi standards, then it won't achieve their theoretical speeds (eg, if you are using an old samsung phone which only has 802.11g)
802.11a
Released in 1999.
Data rates with varying modulation types: 6, 9, 12, 18, 24, 36, 48 and 54 Mbps.
Orthogonal frequency-division multiplexing (OFDM) with 52 subcarrier channels.
12 non-overlapping unlicensed national information infrastructure (UNII) channels in 5 GHz frequency band.
802.11b
Released in 1999.
Data rates with varying modulation types: 1, 2, 5.5 and 11 Mbps.
High-rate direct-sequence spread spectrum (HR-DSSS).
Three non-overlapping channels in industrial, scientific, medical (ISM) frequency band at 2.4 GHz.
802.11g
Released in 2003.
Data rates with varying modulation types: 6, 9, 12, 18, 24, 36, 48 and 54 Mbps; can revert to 1, 2, 5.5, and 11 Mbps using DSSS and CCK.
Orthogonal frequency-division multiplexing (OFDM) with 52 subcarrier channels; backwards compatible with 802.11b using DSSS and CCK.
Three non-overlapping channels in industrial, scientific, medical (ISM) frequency band at 2.4 GHz.
802.11n
Data rates with varying modulation types: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54 Mbps (see table below)
Orthogonal frequency-division multiplexing (OFDM) using multiple-input/multiple-output (MIMO) and channel bonding (CB)
Three non-overlapping channels in industrial, scientific, medical (ISM) frequency band at 2.4 GHz
12 non-overlapping unlicensed national information infrastructure (UNII) channels in 5 GHz frequency band with and without CB
802.11ac
Released in June 2016.
Key New Features for Wi-Fi clients:
Multi-User MIMO
160 MHz channels
Mode Maximum rate Antenna transmit /
receive arrangements
1x1 40 MHz 200 Mbps 1 TX (Transmit, Upload)
1 RX (Receive, Download)
2x2 40 MHz 400 Mbps 2 TX
2 RX
1x1 80 MHz 433 Mbps 1 TX
1 RX
2x2 80 MHz 866 Mbps 2 TX
2 RX
1x1 160 MHz 866 Mbps 1 TX
1 RX
2x2 160 MHz 1.73 Gbps 2 TX
2 RX
eero is the heart of the connected home
eero delivers world-class, whole-home connectivity for everybody. An eero 3-pack covers homes up to 4,500 sq. ft. in fast, reliable wifi from the basement to the backyard.
eero router / extender
Wifi coverage
Covers up to 1,500 sq. ft.
Type
Router (connects to modem as primary router)
Supported speeds
Supports speeds up to 550 Mbps
Wifi connectivity
Dual-band wifi radios, simultaneous 2.4 GHz and 5 GHz, 2x2 MU-MIMO, beamforming, IEEE 802.11a/b/g/n/ac
Wired connectivity
Two auto-sensing gigabit Ethernet ports for WAN and/or LAN connectivity.
Speed rating
AC1300
Smart home connectivity
Works With Alexa, Amazon Wi-Fi simple setup, Apple HomeKit, Bluetooth Low Energy 5.0
Electrical rating
100-240V AC, 50-60 Hz
Processor, memory, and storage
700 MHz quad-core processor, 512MB RAM, 4GB flash storage
Network security and services
Profiles, WPA3 (eero Labs feature), WPA2, TLS v1.2+, VPN passthrough, IPv6, NAT, UPnP, port forwarding, DHCP, static IP, and cloud connectivity
Required for setup
Supported iOS or Android device and internet service (with cable or DSL modem, if required). See requirements.
Temperature rating
Operating: 0˚C-35˚C
Storage: -25˚C-60˚C
Relative humidity operating: 20%-90% non-condensing
Dimensions
3.86in. x 3.86in. x 2.36in. (98mm x 98mm x 60mm) Actual size may vary by manufacturing process.
#amazoneero #itsupport #wifi

[@AndreiIonas-ek8db]

I came out with the idea of selecting only 5ghz a long time ago, but the problem is that eero just won't send 5ghz... therefore, it shows that there is no wifi around

[@LetMeFixIT]

Really? My eero broadcasts both 5 and 2.4 - what eero do you have?

[@AndreiIonas-ek8db]

@@LetMeFixIT I got the 5, and it sucks.. soemtimes I have to wait 30 min for the 5 ghz to appear

[@xav333ier5]

Do you know how to do this on the Nintendo Switch Oled? I have an Eero 6, but eventhough the Switch is 5Ghz compatible it still connects to 2.4Ghz.

[@LetMeFixIT]

Since it's a mesh system, they tend to not let you choose (which is really annoying) but here are a few things you can try:
For 5ghz, you can try making sure both your eeros (if you have more then 1) are not too close to each other so they don't overlap the broadcasting. Then you can try to remove the SSID you've chosen on the switch and then add it back again. If you are lucky, you may find your switch connects to the eero with the stronger 5ghz signal instead (as the eeros favor stronger signal over band)
...and for 2.4 only, you can go to the troubleshooting and turn off 5ghz if you have any devices that are 2.4 only.
Finally, you can always connect it straight to an ethernet cable via the eero if you must have the fastest speed.

[@R3cklessR3winds]

How do I do this on iPhone ?

[@LetMeFixIT]

Do what specifically? Change to 5ghz or something else?