[QUICK FIX!] Replacing the battery on a Sony WF-1000XM4 earbud
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- Опубліковано 1 жов 2024
- Let's replace the battery on a Sony WF-1000XM4 earbud! These are amazing wireless Bluetooth earbuds, but the rechargeable batteries died on me. I was able to find the exact replacement ZeniPower Z55H lithium ion batteries and managed to swap them. (Picked them up on AliExpress, but they can also be found on Amazon and other sites - search for the model number Z55H!) This fix requires the use of a heat gun to break the bonds of the old glue holding the buds together. Once open, it's a fairly simple swap. The last bit does require some glue, so make sure you have the right kind handy. I used B-7000 glue to get the job done.
EDIT: On both sides of the battery, on the boards that attach, there's a small metal prong/tine that is supposed to be pointed/angled towards the battery to provide a spring-tensioned connection to the battery. Another way for me to explain this metal tine is to imagine placing your hand flat on a table, and then only raise your index finger while keeping everything else flat on the table. That finger would come into contact with the battery as the battery is lowered into position. And the same, but reversed, for the other side of the battery. Therefore, when reassembling, make sure that the tine is pointed upwards "enough" to make contact with the battery!!
Sorry for the blurry video - I didn't realize it wasn't in focus until after everything was done. Ughhh.
![[Tips] Sony WF-1000XM4 | What Sony Didn’t Tell You!](http://i.ytimg.com/vi/_JmAZhAiz4I/mqdefault.jpg)
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Thank you so much for posting this! I bought these headsphones a couple years ago for $300, so very stoked they could be fixed! The battery in the left earbud would not hold a charge for more than 45 minutes. I bought a battery kit and tools on Amazon and actually used my wife's hair dry to soften the glue (it worked great)!
Yeah, i had exactly the same issue... and the left one is getting got in case...
I read (think on ifixit) that some explodes... Be careful when you switch the battery. On ifixit its recommded to drain the battery to zero. So u cant make a shortcut
The wife comes in handy aye;)
Whats the battery kit and tools you bought on amazon?
I'd also like to know which kit you bought? I found a lot after looking up the battery, and the reviews are iffy on most...
My silver ones were out of warranty, and Sony still did a free replacement for both earbuds. Contact Sony and see if they can do it
I'm frustrated by what Sony did. I paid so much for these and they are sub par. Sony should have taken responsibility for this. Instead here we are.
Be very careful when connecting the circuit boards as shown at 13:58. Do your best to make sure you have them correctly aligned before applying pressure to snap them together. I just replaced batteries in 4 of these earbuds. 3 went as planned, but the 4th earbud was ruined when a couple of the microscopic prongs in those connectors bent while I tried to snap them together - probably due to poor alignment. As a result, the outer part of the earbud was totally nonfunctional after I put them together. But hey, three out of four ain't bad when the alternative was to trash the buds entirely!
Thank you so much for the video! I was able to replace the batteries in both earbuds following this guide - they used to die after 20 minutes, now they're back lasting for hours again!
Awesome!
Bro, whats your version? And now backup time?
works with new firmware 2.0.1?
@@GutCars firmware shouldnt matter, you're not replacing software, its just the battery. Any inherent battery inefficiencies with firmware will persist after battery switch, this is just to replace drained faulty battery
Tried this and it was a colossal failure, wasted $30 on replacement batteries for nothing. The replacement battery began to heat up to a very hot temperature when I put the earbud back in the case. Sony should be class-action sued for the huge number of these earbuds failing prematurely (got 14 months out of mine).
Ughh - Sorry to hear that it didn't work for you. Perhaps you had a bad battery?
or bad firmware
You ROCK! I want to give a helpful tip here as I am older and could not squeeze hard enough after heating to get the side to pop open. I used a hair dryer…after hot I quickly wrapped the bud in a protective rag and "gently" used a pair of pliers and squeezed in the oblong manner and the side popped right open for me to get a plastic tool in there. No scratches or damage. The trick is to be patient and heat the earbud up thoroughly as the glue is softened and the plastic of the earbud is much more pliable. Hope that helps someone!
It's still taking me a while to learn, but having patience when working on projects is sometimes 80% of being successful. Glad it worked for you!
thanks, that's very helpful. I was wondering myself if a standard hair dryer would do the job.
Legend
how long did you keep the hairdryer on it and on medium or hot?
First off thanks for a well paced and excellently narrated tutorial. Certainly made things a lot less scary. A couple of things to share for other following in my footsteps. When trying to prise apart the case I found the tools supplied with my batteries were pretty useless. They were chipping and disintegrating so I just got a sharp knife and rested the blade on the crack. The two side just gently widened then came apart buttery smooth. Hardly any pressure required and no damage. My first battery swap was exactly as this video but the other ear bud gave me a bit of grief. The ribbon cable that has the black part that lifts up to release it was just not coming out of it's housing. So much so I reached the point of thinking this is gonna break. So I cut out the middleman and left it connected put the black locking bit back down and tried to see if the battery would come out. It did, surprisingly easy and there was enough space to remove it leaving the adhesive pad in place on both sides of the battery. Essentially you don't need to unclip the smaller ribbon cable if you are confident or if it, like mine, refuses to budge. Other than that smooth sailing. Good luck all.
Awesome! Yes, great tip about that ribbon cable - I've heard from others that they were able to replace the battery without removing it - goad it worked!
As you see in the video, that small ribbon cable has a "I"shape to lock it in (in addition to the lock tab), it needs to be lifted slightly first, then it comes out easy without force.
@@Ozzy3333333YOUR COMMENT SHOULD BE PINNED! Too many people don't know about ribbon cable tabs at the connector. Watching this video (which is excellent), all I kept thinking was: lift and pull, lift and pull.
Thanks for giving me the confidence to attempt this, I'm back to usable buds again. Shame on you, sony, for ignoring your mistake and, not doing the decent thing. I'll be avoiding you in future
Thank you. For $40 I can try to salvage an otherwise great pair of buds rather than buying a new pair and making more e-waste.
Thanks for the video which is mostly helpful.
Hey guys, I just tried to follow all steps (most of which are correct), however, word of caution that the batteries we are trying to replace are with defects or swollen and for eg. my right one popped on me and luckily it did not shoot badly, but essentially, the battery opened like a can and tore the little cable. I don't think I will be able to fix it unless somebody has any more guidance as I am not that advanced in repairing electronics. Anyhow, it seems I will be off to buy new earbuds now. THEREFORE,
1. PLEASE put on your safety glasses (mine popped when I just opened it, and I guess the glue and pressure was keeping it. I was using a plastic sharp triangle, therefore, I don't think there was any electrical malfunction/interaction with the battery).
Was there's still charge on the batteries? Did you make sure you had 0% charge on the batteries?
Thank you sir, replaced my battery just now! Hopefully that resolves the battery drain issue. Really disappointed in Sony considering how expensive these earphones were at launch.
is firmware 2.0.1? can change battery fix the issue?
@@YohanesRobbydo you solve it? I have same firmware and my left earbud is dead after 15 min (but i never use it much as right one). Do you have also problem with left one?
@@marianmachacek i change battery on my MX3 and fix it (before 2H, after 6H). its not firmware issue, but battery health. on my MX4 i replace with new one (under warranty) because sony told that is firmware issue so i can claim warranty
From what I've read, it seems to be an overheating issue caused by a previous firmware that degraded/damaged the battery. So the physical battery is damaged, swapping it and having the latest firmware should resolve it. Still inexcusable to be punished by sony for their mistake on such an expensive product!
@@Crazy09starkillor Could be done on purpose to generate battery sales .Which explains why they're using the specific zeni power battery for these buds.
Thanks for making this video and also showing the "sticking points" rather than cutting them out. It's much more helpful to see where there might be a bit of a struggle to get things done. Much appreciated.
Glad it was helpful!
Does anyone know where to get the foam ear tips replacement?
Absolute legend, thank you! So much better than the ifixit instructions. Sony won't honour their extended warranty so I'll repair them myself, but this is a lifesaver. I don't feel like I'm going in blind now. Lesson learned though - Dont buy Sony earbuds every again! Their aftersales and customer service team are awful.
Thank you!
Hey man, in the small off chance that you see my reply, Sony will honour their extended warranty if you talk to the right representative. I got a pair used from an online auction and spoke with someone this morning. I told them I didn't have my proof of purchase as it was a gift for christmass in 2022 and the person who purchased paid for it in cash and didn't think to keep a receipt for over a year. The representative then asked me to wait a second, and when they responded again they said the email with the label has been sent and that I do not need to provide proof of purchase, and when it states that it's out of warranty that does not matter as Sony will cover the entire cost. I may have to wait until mid-february for them to be replaced as they said they are waiting on more parts but I sent them in today as I had already received a label that they paid for and was informed they will just be giving me a new pair that has the issue resolved that they will pair to my current case.
Edit: I do have to state that I live in the United States and SONY USA has been pretty good at sending replacements outside of warranty probably due to our consumer laws. I am unsure if Canada or other countries are the same.
i absolutley agree with! no more sony and never!!
My answer: never buy anymore Sony products
Because a consumable part needed replacing?
@GothicRocker2k6 Way faster than other brands, so I'm with Malcolm. Mine are dying in a couple of hours after less than two years ownership. I have 5 year old Samsung Galaxy Buds that have held up better.
Are you kidding?
I've never heard of a battery replacement for an earbuds!!
Mine is died after year and half it's very disappointing!!
@GothicRocker2k6
@@GothicRocker2k6for a premium product?
Batteries fail. They are consumables. There's no way around that at the moment. If you ever get a product with batteries in, they will inevitably fail at some point.
Thank you mate, I was able to replace the battery and also glued the two halves with your suggested glue, you saved me £200 👍
An absolutely garbage company, getting by on past reputation. Totally unacceptable for what they charge.
Ähhh no this one's where the best I ever had the design is just crazy good (for me at least) so you just need to upgrade the parts in the ear bud to stay competitive.
@@kingofp4776 I'm not replacing fuck all on a $300 pair of so called "premium" earbuds.
I got the XM5's yesterday. The battery depletion is unequal on the buds. Sony says this is normal as it depends how the buds are being used. I imagined one bud is processing more rhan the other. However, after charging from 0% for 5 minutes, the left bud is at 10% and the right is at 25%. How could that be possible if it were only a processor priority issue? Bit sus. I think im going to take them back. After paying so much for them a person shouldnt need to be googling battery issues. Wondered what tiur thoughts on that battery issue description might be?
(Seperately, thank you for making yiur video. It helps people a lot).
Thanks. I had a feeling it's not hard if you're used to electronics repair. My left drains in 4hrs now and shuts off. Going to be replacing both batteries 👍🏾👍🏾👍🏾 "subbed"
You can do it!
Youre so lucky it is 4hrs. Mine at 45 minutes and dead. I hate sony now.
Howbdidbthe repair go brother?
@mrsquid8255 my new batteries come in tomorrow, thanks. I'll let u know how it goes.
@TheMrbean97 with noise canceling on I'm down to an hour now lol
It worked! Wow never thought I would be able to fit the buds. Thought it was the firmware, downgraded it. But didn't thought there's just a little battery inside. One tip, remove the black stuff at the points where + and - are of the battery. Had to reasseble 5 times before I found out the black stuff
I'm so grateful to you. I had problems with the left hearing aid and I thought about discarding them, even though I like the sound and cancellation so much (I live in Guatemala and there is no official support or distribution, in fact the hearing aids were expensive and came from the United States because they are not sold here). But thanks to your video I felt qualified to replace the battery. So, I bought them on eBay, two weeks later they arrived, yesterday I made the change and now they are working as before. Thanks, thanks.
That's awesome! Glad it worked!
I tried to open these buds with this method, it doesn't work if yours unopened before. Even when you heat them up so much to melt the stupid Sony plastic, they would still not open. So why people like you can apparently do it? Either you are helping selling the kits, or in your case, as you claimed, you bought the buds second hand, already refurbished or opened before.
I will throw them away now, eill never buy Sony products again.
this weird feeling when you paid more than 200 bucks for headset not used it a lot and you have to find out how to fix it. I contacted Sony as my headset was out warranty, they refused free fix. Never again I will buy and be the Guinian pig to test their product.
Great news , you may not have to change any batteries. My Sony wf1000xm4 was draining my battery on left side. So I updated 1.6.1 then I turned off everything including automatic updates . Everything is fine. It's all that B .S . WE DONT NEED. SERIOUSLY. JUST GIVE US LONG LASTING WIRELESS MUSIC BUDS. THAT SOUNDS GREAT. THATS IT. WELL ITS FIXED. SHUT DOWN THE B.S. YOU WILL BE FINE.
I flashed mine 2 year olds on firmware 1.2.6. It seams to work a bit better. At least i get them charged to 100% now
Many thanks for this video! Was easy to do this way. And it fixed my problem!
Sony is such a shit company to not take responsibility for this failed product. I hate that I spend $300 and was only able to use it for a year.
I did it and now I can’t pair, any ideas?
My right earbud only lasts 40 minutes. Cant wait to do this! Thank you so much!
Mine lasts 2 minutes
Both of them
Had the same problem but after the latest update.
Just ordered the batteries, doing my own replacement soon. Looks like the XM5's are having the same issue and I'm definitely not getting new earbuds from Sony any time soon.
@@CalusoXP I had warranty, just got the refunded and found a shop wich sold the xm5 for 255€ new so just paid 15€ on top for the xm5. I took the deal.
Thank you very much! I really did it 😁
LIKE n SUB 👍
There is no need to remove any connectors. It is best not to, as many people will break the little ribbon cable. The other thing to be careful of is when prying up the circuit boards from the battery, be careful of the little sprung metal tab that contacts the battery, I've heard many people accidentally breaking this part.
Once you separate the headphone casing, use a small plastic pry tool to slowly lift the circuit boards off of the battery. If you do it carefully the glue will lift and stay with the circuit boards.
Then use a tooth pick or other small plastic tool to pry up under the battery, it takes a little bit of prying to get it out, but it shouldn't be difficult. It has glue under it as well.
Once that is out, put in the new battery and push it down into the slot firmly. Then put the circuit boards back onto the battery. You can use a little bit of heat and squeeze it firmly together and it should stick.
TEST IT BEFORE YOU GLUE THE HOUSING BACK TOGETHER. Use a B7000 clear glue, have a paper towel and an alcohol wipe handy. Put a tiny bead around the housing (don't worry if you make a little bit of a mess) and squeeze it together. Whilst still keeping it squeezed together, run a paper towel around the outside to clean up excess glue, and then run back over it in a back and forth motion with an alcohol wipe. Then let it sit and dry for at least an hour (preferably overnight) before using it.
I just changed the battery in both of mine. Heating it up with my wife's hair dryer took longer than the actual operation.
I ended up breaking the metal tab. I glued a piece of foil to the board. It works fine.
Thanks for providing this tutorial. I also followed other comments of not having tu unplug the ribbon cable on the battery. Opening is probably the hardest part and the squeezing will only work when its hot enough
you're a lifesaver.
it's crazy to me that you even have to do to this headphones so new and expensive but thank god you uploaded this
The sensory of the earpods damage ?
Pretty good vid,thanks. But what does "when working on them last time" mean? What's that about? Great channel name you have.👍
Thank you so much. I followed your video and was able to replace my batteries.
Awesome video. I've just repaired one of my earbuds with your tutorial. I'd just add a note to say to open the earbud after applying heat, I've applied pliers, VERY gently, pressing on the sides where the parts are glued, not on top of the main surfaces. That allowed it to have a slight opening from where I could slide through the rest and separate the parts. Put some fabric where the pliers are pressing to avoid marks on the surface of the plastic. All this very very gently and it's working as new. Thanks.
wow. upon opening my left ear bud, my battery was found EXPLODED, the top and bottom separated... It also ripped the ribbon cable (you removed in the video) in half. Luckily, this ribbon is only for touch control! :) Thank you again! Two working ear buds! minus one's touch control.
Caution- Protect the driver from excess heat
Question, I've replaced both batteries, left and right. At first the right wouldn't connect, but after charging them both overnight- there right connects and is recognized by bluetooth- but the left Don't get any signal.
Any advice?
UODATE: since replacing both batteries and charging them and then the Right earbud being the only one that worked...... for some reason that I can't explain- after 2-3 weeks, the Left one works just fine now!. With the new batteries these last for HOURS!!!!! I listen to them all day!
после такого "мастера" наушники можно выкинуть в мусорку)
i was literally holding my breath lol nice job
Thanks for making this video and making me feel that I can do it. I made the replacement on both sides with some struggle, but I made it work. Though I felt that the sound was not the same as before, which could be just psychological. Anyway, just want to thank you for the demonstration.
Glad it worked! Odd about the sound! If you figure out if there's really a difference, let us know
13:06 Eso es lo que esta fallando en mi auri
I managed to do it without disconnecting the ribbon cable... much easier if you can skip that part
Ooh - that's good to know! Thank you!
Earbud fixed, battery life again measured in hours not minutes. I used a reasonably big hairdryer instead of heat gun and was able to open it at second attempt and I skipped unplugging the ribbon cable as it didn't seemed necessary. Thanks!
Skipped unplugging the ribbon cables because of your comment and now broke them, Thanks
@@emrepalamutcu6904what just happened? I was about to do the same.
@@emrepalamutcu6904Get wrecked
@@emrepalamutcu6904 i did the same, broken ribbon cable... now it can be fix?
Very thankful thank you for the tortorial
be careful when prying the board from the battery at 8:30
there's a small metal piece on the bottom of the board that is supposed to touch the battery and is easily broken off - i accidentally broke it off my left bud and so there was no contact between the board and battery when put back together
if you do happen to break it off, i have read that a blob of solder on the bottom of the board will suffice
in my case, i cut a small piece of metal from a paperclip and glued this such that it was making contact with the metal piece on the bottom of the board, and this extra thickness ensured contact with the battery when the bud was put back together. this is probably not ideal, but it worked for me.
Hi, i just happen to broke it and i am like dead af at this moment. I also removed the glue it has with it now its nit properly contacting. Idk what to do. After you make it work is there some noise?
@bamtna
@@abidshahriar7095 there is no noise or indicator that it is making contact, except for once you have reassembled the unit, the orange charging light should come on if you place it into the charging case
as i said in my comment, some solder would work if you have some
i chose to glue a piece of metal (cut from a paperclip) so that it was across the remaining metal piece on the bottom of the board, glued at either end - the thickness ensures contact. i used B7000 glue for this.
best of luck, i can't really provide much more information or advice, this is just the experience i had today
@@bamtna i soldered a small piece of metal but the issue is as i have completely removed all the glue (which was very stupid to do ) it now do not gently sticking to the battery. Hence no contact. Can you suggest me something? Btw would like to connect with you in any social media if thats ok with you. Atm I need someone give me some hope coz um freaked out like hell.
Hi that works for the left earbud. I was so happy. Now i wanted to fix tye right side bud’s battery also. Everything went well amd this time I haven’t broke anything. However, I am facing a weird issue now. The right side bud while putting in the case do not get charged and no sign of the indicator led to light up. This is weird. I don’t know what happened. The bud is working but it just don’t get charged in the box.
@batmna
Luckily my unit had warranty and got them serviced for free. But I'm glad that there are solutions in case Sony pushes another firmware bricking their devices.
Thanks a lot. Great video
Shortly before and also after update 10.2, right battery draining fast. Also having issues with the case charging but did a soft reset and now it seems back to normal. Might install new battery if this persists. Seems to be a common enough problem with the WF-1000XM4. Also, really crappy for a set of $275 earbuds after less than, in my case, 25 hours use. My prior pair, Creative Labs' Outlier Air, are going on 3 years and still work like new. And those were $75 (awesome battery life, sweatproof rating, LDAC, just no ANC) This is not an ad. lol But do read about their coming partnership with xMems, really neat. Thanks much for the fix it video. 👍
Great tutorial! Have you or know of anyone further modifying them to perform even better? Also, The inner sponges are a pain to clean.
No, I haven't heard of anyone doing something like that. Perform better how? I think they sound great!!
great video and really helpful.... a lit tip.. if you're struggling to separate the 2 halves after the heating phase. I used a small wood working clamp and slowly applied pressure and if you do it slowly enough the sides start to separate
Great tip!
Thanks for the guide! These earbuds shouldn't be going bad so quick! Ironically I liked my 1000Xm3 better
Awesome! I used your video to fix mine. I just used electrical tape to hold the caps back on. That way I can just take the tape off if I need to replace the batteries again.
Same problem here .. no Sony anymore
I advise to clean the battery after you touch it with alcohol.
I sent mine in for reclamation and had them replaced free of charge, but this was a great tutorial and I might end up doing this in the future. 👍
Where do I send my sob story to get mine replaced? I purchased mine on Amazon though I don't have receipt or anything that I can prove it
@@souladventurer8911depens where you from,look up sony costumor support in your country,had mine replaced out of warranty but i did have to provide proof of purchase,if you bought them off amazon shouldnt the receipt be forever saved in your amazon account?
@@souladventurer8911 I tried to get mine fixed by Sony, but since it's been just over two years since I bought them Sony doesn't give a shit.
I also bought mine through a reseller. When I called Sony, asking about warranty replacement, they declined. They had looked up my serial number and it was registered in their system as being sold to a re-seller or something? Because of that, they don't warranty the item. So by going cheap on my initial purchase, I ended up having to fix them myself - but it worked!
Great video! Any chance you can share links to the replacement battery you bought?
I found them on AliExpress by searching "ZeniPower Z55H" for ~$15USD. They can also be found on Amazon and other sites! Good luck!
Excellent work. Very satisfying to watch.
Thank you very much!
Thank you. I didn't want to risk it using a heat gun, so I just used a razor blade to cut the adhesive on the case. I think it could be done without removing the ribbon cable there's enough slack.
300 hundreds bucks for this trash jajajajja I can’t believing
Don't get me started.... hahaha
just adding to the chorus saying that you don't need to unplug the ribbon
I melted the part the tip goes on. Them melted it on purpose again and reshaped it. Lost a bit of musical fidelity, but it still works :D
Thank you for making the video! I bought mine used and has the same issue. Also the battery level on the phone jumps around. No idea why. LOL. I'll be making the same fix soon. Appreciate the video. Merry Christmas and Happy New Year!
Thanks for the video. I would like to add that you could separate the two halves enough to remove the battery without disconnecting the cables and you might have to lift the spring contacts slightly to establish positive contact with the replacement battery.
Mine is the other way around. Left one is fine, the right one battery drains like 1% *every* minute.
You would expect that a $345NZ Earbuds would last a little bit longer at least minimum over 2 years.
Sending it in for repairs /sighs.
I just got mine back from New York from repair. They are working as they were New again. Sony shipped to and from and fixed for free. A downloaded update caused this issue of not holding a charge for more that 5 minutes each side. Sony took care of the problem for me. Thanks for the vids
I got mine open 😹😹😹
Is there something you need to do for the earbud to register? I replaced the battery but it does not turn on the earbud. I put the original battery back and it works but obviously I can’t use it. So am I missing something? I also tried resetting and it would not let me do that either. Please help lol
Maybe the battery isn't actually making contact? On either side of the battery, there's a small metal tine that should be pointing "upwards" towards the face of the battery. Imagine your hand flat on a table, then lift your index finger - that's the springy metal tine that will touch the face of the battery. It may have been smooshed flat and is no longer springy - so carefully pull it upwards and re-seat the battery. No other registration should be required. Good luck!
@@ificanfixitsocanyou thank you for your reply.
Thanks for the video I'm going to give this a try. It's only my left earbud that has the problem and it's since the firmware update but mine are over 2 years old so out of warranty
Thanks went well and battery works like new again! I did not manage to close them up too well when put back together though, maybe a couple of rounds of gluing will help...
Ribbon on mine broke when I tried to disconnect from the circuit board. There was some glue attached to it near the 45 degree turn. Headphones still worked with about 30 minutes per ear, but definitely one is garbage now. I would advise to gently detach the ribbon from the glue somehow first, then attempt to disconnect the ribbon, as I think the glue is what did mine in.
Edit:
Fwiw, I read this ribbon controls ANC in full or partially, so the headphone will still work but will not support ANC.
Fantastic video - I was able to use my cooking hob instead of a heat gun to open the case and detach the board from the battery
I fix it, perfect
Great vid my friend very useful..need to do this as my battery drain is off the scale, thanks sony !!
i just replaced my batteries i think i did it right
thanks for the instructions
Take into acthat the firmware update to 2. 0000 whatever is most likely responsible for failing batteries.
There's many reports online that pertain to this.
You should never ever do this! These earbuds can explode as there is something wrong with the battery an or circuit! This can be dangerous people, don't follow this guide!
Great video, but i think he should have added a warning for this. When taking the board off the battery, make sure you don't scrape AT ALL. There is a very tiny thin tab that connects the battery to the board. It will fall of without you even knowing it's there. If you do, a tiny, tiny dab of solder can fix this, but it is not nearly as good.
Looks like all the branded item start to fail quickley at nova time. I guess the manufactures start doing it on puporses, so people will continue to buy a new stuff. My Sony ear buds failed in one month after warranty expire. Before i had Boss airbuds, they faild duaring warranty period. My Samsung phone screen died in a few monthes after warranty finished.
They charge premium for the crap quality.
Well I hope they're compatible with the 3's .. I'll find out I guess 😹😹😹
Thank you for the video! But extra help needed or suggestions needed please. I changed the batteries in both ear buds, both seem to be recognised and charging when i place them in the box as the orange light comes up. But neither of the two buds seem to be working as they are not detected by Bluetooth. I thought I got away with doing it, without breaking anything visible. Any suggestions????
Thanks for the video. My left earbud has recently stopped working - any idea how I can work out whether it's the earbud itself or the case before I start taking the earbud apart?
Watch for the cable that connects to the negative side of the battery. There is a small piece of metal that makes contact to the battery I broke off. I used a bit too much force or pulled on it the wrong way.
I used a small piece of aluminum foil and glued it to the metal connector. It works good, charges great. I hope it holds up.
I managed to break the flat cable while removing the old battery. Did I permanently damage my headphones?
The fact that this video has almost 100 thousand viewed shows how bad the problem is. I’ll never buy a Sony product ever again.
I am not buying Sony anymore, disappointing. So big for earbuds and lousy faulty quality. It does not deliver, it was all hype.
Has anyone thats had this problem happened to use a fast charger on there buds? I think using a fast charger will degrade the battery very quickly. Just wondering theres a certain wattage your battery should be. Usually usb c, to usb is too strong. You should use a usb A to usb c.
Awesome video! I'm curious where did you get the battery from?
I got mine on AliExpress but you can get the same batteries on Amazon and many other sites!
This actually works thanks. I find it weird after doing a test for two hours. The left side still drains faster than the right for example doing a two hour test. The left side was 76 while the right side was 89..
The little tab that is supposed to connect to the battery from the mother board is missing. Like there is a little slab of metal missing. I don’t think I can establish a connection with the battery anymore.
Had mine fr about two years and now my battery only lasts 45 min. This happened to the XM3 and XM4. I have the XM5 now so we will see if it has the same issue
Ugh! I hope not - how are the XM5s?
The right side earbud replacement went good for me. On the left earbud, however, I ripped the ribbon cable in half trying to wiggle it out of the connector. 🙁
Thanks for making me melt my earbud.. worst tutorial ever.
And let me also add that my earbuds were out of warranty. This was a problem from Sony. It was caused by an update they did to the buds that caused this problem so they fixed it even out of warranty.
Replacing batteries with a new one will resolve the draining issue? As some users have complained the issue still persist may be a motherboard causing draining issue
Thanks for the video - I managed to replace one of my headphone batteries which had gone - headphones are as good as new now, holding charge perfectly. Watching someone else go first gives me the confidence to fix things rather than just throw them away, as well as save money!
Thank you for this. I am so discussed that one of the no longer hold a charge.
People don't disconnect the 2nd ribbon just flop it over
Replacing batteries with a new one will resolve the draining issue? As some users have complained the issue still persist may be a motherboard causing draining issue
7:50 as others have pointed out, don't don't do that, you risk breaking the ribbon (as I did...). You can just remove the battery without disconnecting that ribbon anyway. Hope my failure helps someone at least.
I didn't remove the cable and broke the ribbon removing the battery on the first earbud. Second earbud repair was flawless.
Do not buy this, needs to be replaced a second time in one year with Bluetooth and heating issues and my retailer can't replace it so I got the refund, But the time I used so far it provided a great quality sound. In the long run, this is not a good choice. Sony needs to do better.