Thank you for this excellent video tour of T5! I've used it three times, flying Delta. The Delta gates are a big improvement over the cramped and crowded gate areas in T2. The CTA station is under T2, so a ride on the ORD Transit train is necessary for passengers taking the Blue Line to and from Chicago. T5 is actually more convenient for connecting to Metra at the O'Hare Transfer station (but the Metra service is limited).
But that's for the Metra trains. How often do those stop at O'Hare? I used to work in T5 and I was there when the ATS trains were down (2019-20), so we had to rely on shuttle buses to get us between the terminals, and those were a nightmare. There would only be one bus late at night and sometimes the driver would go on break and leave employees and passengers waiting 45 minutes to an hour.
Wow such a great video! It’s the first video I’ve found that shows how the existing areas on T5 will be renovated. They look so much better. Love all the new retail as well. And of course the expansion is breathtaking. Keep up the good work making videos. Great job.
Thanks for the tour. Will be taking Delta out of T5. For work, I used to fly BA out of T5 all the time on the A380. Sad we won’t see that again. Was nice to always know I’d be using the same gate since only one gate could handle the A380.
@@sean2015 yea I'm glad t5 is getting renovated because I honestly had high expectations of this terminal since its international, got disappointed 😞. I do have another flight on June 26 from Ohare T5 so hopefully I can get one of these newer gates 😂
@@TheRoboticGamerYT I’ve been in the new T5 annex and to be honest it’s a little strange being in a small modern area that’s connected to an aging terminal. The money may have been better spent renovating the entire rest of the terminal rather than adding on another 5-10 gates (or whatever it is).
When the terminal opened, it had gates from M1 to M21. A friend who flies for American said that the cost of putting a plane into Terminal 5 varied, depending on how far the gate was from the center of the terminal. Because American has traditionally been frugal, the running joke among AA pilots was whether a flight would be assigned to M1 or M21. Either had the longest walk to immigration and customs.
Right! That entire terminal is just so long and narrow and it just got even more so. If you were to walk from one end of the terminal to the other, right now it’s easily a mile if not more. I’ve done it myself.
@@abhayamvasudhara6184 I’m sure it must be at least a mile because I used to work in that terminal, and I once had to walk from Gate M1 all the way to M24 on the opposite end of the concourse (I believe it went up to M24) and that took me longer than 15 minutes, and I walk about a 15-minute mile. And even though there are a couple of moving walkways my employer did not allow me to use them since I was pushing a supply cart.
I flew through there in September 2024... Apparently with Delta now operating at this terminal, they opened an additional exit from the TSA checkpoint so now, not all passengers get directed through the food court and duty free shopping area. The signs haven't changed though. The signs still tell you to basically go left from clearing the checkpoint, and I started to follow it, then some airport employee said that Delta passengers could go to the right instead. (After I found my gate, I went back to the food court anyway because I had some time to kill)
The problem with T-5 is that waiting area is far too small to handle the load before going through the gates. Not sure if that is being addressed as part of this expansion/renovation. ORD attracts people from different states since it's one of the few international hubs in the US. If you've a long layover at ORD good luck waiting until the gates are opened. My tip is to spend that time in the domestic terminal before transferring over.
Did you happen to see the Terminal Transfer Bus stop at gate M13? It's great there's a way to get to the other terminals airside. I'm guessing there's an elevator to get down to ground level. Thanks for a detailed and helpful video.
Flew after the expansion hallway was completed - they cleaned it up nicely. The hallways are wide and one straight shot, plus there's bidirectional moving walkways (not just the one-way in the vid).
If leaving from Terminal 1/2/3, maybe but there is an inter-terminal shuttle that runs between T5 and everywhere else so you don’t have to leave security.
Thanks for this latest report on the ORD T5 expansion! Just a few months ago, I experienced huge traffic deadlock at the T5 arrival curbside. So my question is if the curbside improvement has been completed to match the expanded gates/flights.
Is delta here just for internationals? Im confused I flight in domestic next week from boston but i read all internationals lamd there so i woukd have to go thru customs?
@@rosemerino21 no they are domestic. Southwest, delta, sun country, frontier have domestic flights here. Not all gates at T5 make you go through customs.
Chicago really cost us waiting for so long to begin working on making it world class. While our downtown is amazing and great for tourists, it seems like they never thought about the impression the airport left on travelers and businesses. When I land at great airports it makes me want to explore the destination much more. As well as come back and not avoid going through that airport.
Very good video, but I have to say that for the money that was spent, I think the design is poor. For one thing, compared to other airports, the corridors are still too narrow. Also, most of the building does not have two-way moving walkways, which means if you are connecting internationally on a tight schedule, you will have hightened stress levels as you are forced to run from one gate to another. There should be two-way moving walkways through the entire gated area of the building! Instead I see long, long narrow concourses that will be congested during peak travel days and require lots of running.
What I'm seeing immediately is the inability of international passengers to transfer to domestic flights without having to break security. You should be able to go from one terminal to another without the hassle of TSA. Will be interesting to see what happens when the new terminal is erected where the former Delta gates are now.
They will fix that with the new expansion. They will have both domestic and international arrivals at the Global terminal and the United terminal. It will also include Star Alliance and One World grouped together from what I understand.
The Global Terminal, which I suspect Chicagoans will still call Terminal 2, will be solely for United, American, and their alliance and other partners. So, BA, Lufthansa, SAS, Iberia, ANA, and JAL, among others, will be there. So, Terminal 5 will be for Air France, KLM, and any foreign carrier not aligned with Star and Oneworld. I suspect that Spirit and Frontier will eventually move to 5 from 3, because they aren't a part of any alliance, while Alaska (a Oneworld member) and Jet Blue (an AA partner) will stay in 3.
@@kentfrederick8929 They say the first 2 satellite terminals won't be done under 2027 and 2028 and the global terminal not until 2030 if all goes well.
I believe this is the same issue with DFW though when transferring terminals, having to clear TSA again. Passengers connecting in the US from an inbound international flight must clear TSA I believe.
Yeah, the goal is to simplify transfers - all UA & AA codeshares will likely op in T2, also eliminating the current ferrying some planes do from T5 to T1/T3.
From terminal 3, there’s a transfer bus that runs to the airside of terminal 5. I haven’t tried it out myself but terminals 1,2,3 are all interconnected so you could walk to Terminal 3 Gate K19 I think and then take the bus across to Terminal 5 without reclearing security.
@@ASAviation I guess T5 will become O'Hare's "mini-Midway" terminal as their upcoming Global Terminal will house all international flights while low cost carriers will occupy Terminal 5
It's the busiest airport in the world in terms of number of flights which is approximately 2,400 arrivals/departures daily or about 100 aircraft movements per hour.
I feel that the first impression to any tourist is the airport. Compared to what I had seen in Hong Kong, South Korea and Manila, Philippines, the new terminal doesn't leave a very impressive impression.
No comparison to other countries airports. O’Hare is not the airport. It’s a dump. No trains go to other directions except it goes to Chicago. No where it goes to suburbs of north, south and west. Only one entrance to airport. When protest happened it blocked the road that crippled the entry to the terminal. It has many runways yet so many delays of flights. Other countries have two runways and very efficiently operated with minimal delays. Like London Heathrow and Dubai DBX. Dubai is third busiest after LhR.
Tell us the baggage claim will be relocated to the middle of the terminal. I fly SW and it's a nasty walk to the other side of the terminal and bags are never waiting. Uber at Term 5? If your older, fly anything not at Term 5
As a person who’s lived around the world and now moved to Chicago, O'Hara airport feels kind of sad. It does it's job, but lacks any charm or personality. It needs to learn from it's city, and bring some architecture into it. Put up a statue of Jordan and the bulls, construct some international restaurants, make the duty free represent America more ( this is a major port of exit to other countries), sell more booze at prices challenging Dubai and Qatar.
It’s only one section of the terminal that they’ve added on, the rest of the terminal is showing its age and is in desperate need of a renovation. I spent two years working in that terminal, the concourse is quite narrow and gets very very crowded during peak travel times.
I hate this airport. It's a maze. It needs a high-speed underground train underground to get you from terminal to terminal. It's too confusing with zones, concourses, and terminals. And you never know your connection gate until you land.
Terminal 5 is probably the worst terminal i have ever flown out of, and I am a Delta 2 Million Miler, Diamond. It sucks even worst than the rest of O’Hare.
I had to walk a half mile to my gate with only the occasional snack stand with overpriced junk food to interrupt my walk. Did not like. Also not enough seating at gate.
Horrible if you land at gates M31 and higher. The walk to customs is endless. Moving sidewalks are not working a lot of the time. Really leaves a poor first impression to people arriving from abroad.
Worst incoming travel experiences getting back into my own country ever staffed with the rudest ill trained idiots who couldn't direct handle any security issue with understaffed people and another hour getting bags after the plane landed 2 hours in all. Horrible rude people!
I really love the design. Gives a nod to the 60s Jet Age terminals like JFK TWA hotel.
I had that same feeling!
Thank you for this excellent video tour of T5! I've used it three times, flying Delta. The Delta gates are a big improvement over the cramped and crowded gate areas in T2. The CTA station is under T2, so a ride on the ORD Transit train is necessary for passengers taking the Blue Line to and from Chicago. T5 is actually more convenient for connecting to Metra at the O'Hare Transfer station (but the Metra service is limited).
But that's for the Metra trains. How often do those stop at O'Hare? I used to work in T5 and I was there when the ATS trains were down (2019-20), so we had to rely on shuttle buses to get us between the terminals, and those were a nightmare. There would only be one bus late at night and sometimes the driver would go on break and leave employees and passengers waiting 45 minutes to an hour.
@@sean20154x a day. Pulse Dempster express bus at the rental facility is more useful
Wow such a great video! It’s the first video I’ve found that shows how the existing areas on T5 will be renovated. They look so much better. Love all the new retail as well. And of course the expansion is breathtaking.
Keep up the good work making videos. Great job.
Thank you so much!
will be flying Delta out of ORD in October, your video was a big help. thanks!
I fly terminal 5 via Delta all the time. I am so grateful for this upgrade including the delta sky club.
Thanks for the tour. Will be taking Delta out of T5. For work, I used to fly BA out of T5 all the time on the A380. Sad we won’t see that again. Was nice to always know I’d be using the same gate since only one gate could handle the A380.
This is all good for ORD, way into the future. Been through O'Hare a couple of times in the 1990's. Even then, it was quite impressive.
If you haven't been to O'Hare since the 1990s you'd probably find the airport largely unchanged today. At least certain parts of it.
@@sean2015 yea I'm glad t5 is getting renovated because I honestly had high expectations of this terminal since its international, got disappointed 😞. I do have another flight on June 26 from Ohare T5 so hopefully I can get one of these newer gates 😂
@@TheRoboticGamerYT I’ve been in the new T5 annex and to be honest it’s a little strange being in a small modern area that’s connected to an aging terminal. The money may have been better spent renovating the entire rest of the terminal rather than adding on another 5-10 gates (or whatever it is).
@@sean2015 I agree with you. They should renovate the terminal as it is pretty old and not impressive enough.
When the terminal opened, it had gates from M1 to M21. A friend who flies for American said that the cost of putting a plane into Terminal 5 varied, depending on how far the gate was from the center of the terminal. Because American has traditionally been frugal, the running joke among AA pilots was whether a flight would be assigned to M1 or M21. Either had the longest walk to immigration and customs.
Right! That entire terminal is just so long and narrow and it just got even more so. If you were to walk from one end of the terminal to the other, right now it’s easily a mile if not more. I’ve done it myself.
When did American Airlines ever use Terminal 5? As far as I know they’ve always been in Terminal 3.
@@sean2015 is it really a mile 😮 I knew the extra Midway bucks would be worth it! Marathons out the gate
@@abhayamvasudhara6184 I’m sure it must be at least a mile because I used to work in that terminal, and I once had to walk from Gate M1 all the way to M24 on the opposite end of the concourse (I believe it went up to M24) and that took me longer than 15 minutes, and I walk about a 15-minute mile. And even though there are a couple of moving walkways my employer did not allow me to use them since I was pushing a supply cart.
American uses terminal 5 for international arrivals.
I flew through there in September 2024... Apparently with Delta now operating at this terminal, they opened an additional exit from the TSA checkpoint so now, not all passengers get directed through the food court and duty free shopping area. The signs haven't changed though. The signs still tell you to basically go left from clearing the checkpoint, and I started to follow it, then some airport employee said that Delta passengers could go to the right instead. (After I found my gate, I went back to the food court anyway because I had some time to kill)
The problem with T-5 is that waiting area is far too small to handle the load before going through the gates. Not sure if that is being addressed as part of this expansion/renovation. ORD attracts people from different states since it's one of the few international hubs in the US. If you've a long layover at ORD good luck waiting until the gates are opened. My tip is to spend that time in the domestic terminal before transferring over.
Did you happen to see the Terminal Transfer Bus stop at gate M13? It's great there's a way to get to the other terminals airside. I'm guessing there's an elevator to get down to ground level. Thanks for a detailed and helpful video.
Your clip is most helpful! Thank you!!
My pleasure!
Terminal 5 has slot of potential cant wait to see it when i go to my nexttrip
Flew after the expansion hallway was completed - they cleaned it up nicely. The hallways are wide and one straight shot, plus there's bidirectional moving walkways (not just the one-way in the vid).
I fly Delta and I am impressed with Delta's new gates. They are much better than Terminal 2.
Totally agree.
Terminal two is being torn down.
Very informative video. Thanks.
I have been into the expansion and it was beautiful
Does this mean you have to leave security to make a connection from a domestic to international flight at O'Hare? That seems very problematic.
If leaving from Terminal 1/2/3, maybe but there is an inter-terminal shuttle that runs between T5 and everywhere else so you don’t have to leave security.
There is a shuttle but the hours are horrible it starts at 1130am!! Do they have any plans of a post security tram/people mover?
This is the long-standing problem they're trying to solve w/ T2
Thanks for this latest report on the ORD T5 expansion! Just a few months ago, I experienced huge traffic deadlock at the T5 arrival curbside. So my question is if the curbside improvement has been completed to match the expanded gates/flights.
Adding information on picking up incoming passengers from Terminal 5 would help complete this presentation.
It still is interesting how terminal 5 fits all of the international flights, as well as flights from Delta, Southwest, and Frontier.
Is delta here just for internationals? Im confused I flight in domestic next week from boston but i read all internationals lamd there so i woukd have to go thru customs?
@@rosemerino21 no they are domestic. Southwest, delta, sun country, frontier have domestic flights here. Not all gates at T5 make you go through customs.
@@ASAviation Oh I see, great! Thank you for your reply! Keep making great videos!
" no idea what happened to M1" you know i say the same about concourse A lol
any place in terminal 5 where you can buy sim and also ticket counter to purchase a ticket
Thank you. Please help provided how to find gate going to MN on United Airlines. 🇺🇸🙏
3:59 KLM flies from Chicago to Boston?
No it’s a Delta flight however KLM is a partner so they codeshare with them meaning they can sell tickets for that flight too.
More videos like this!!!
So, are Delta’s M gates temporary until T2’s gates are rebuilt? I ask this because Delta serves no international destinations out of ORD
With T2 being international, T5 will likely complete the shift to be low presence carriers, which might keep Delta there.
Chicago really cost us waiting for so long to begin working on making it world class. While our downtown is amazing and great for tourists, it seems like they never thought about the impression the airport left on travelers and businesses. When I land at great airports it makes me want to explore the destination much more. As well as come back and not avoid going through that airport.
worst incoming international flight experience ever! 2 hours to clear customs and get bags
Very good video, but I have to say that for the money that was spent, I think the design is poor. For one thing, compared to other airports, the corridors are still too narrow. Also, most of the building does not have two-way moving walkways, which means if you are connecting internationally on a tight schedule, you will have hightened stress levels as you are forced to run from one gate to another. There should be two-way moving walkways through the entire gated area of the building! Instead I see long, long narrow concourses that will be congested during peak travel days and require lots of running.
Did you see the airport In Istambul.?
What I'm seeing immediately is the inability of international passengers to transfer to domestic flights without having to break security. You should be able to go from one terminal to another without the hassle of TSA. Will be interesting to see what happens when the new terminal is erected where the former Delta gates are now.
They will fix that with the new expansion. They will have both domestic and international arrivals at the Global terminal and the United terminal. It will also include Star Alliance and One World grouped together from what I understand.
That’s always been an issue with T5, not something that’s just now surfaced. Hopefully this will be fixed in the future.
The Global Terminal, which I suspect Chicagoans will still call Terminal 2, will be solely for United, American, and their alliance and other partners. So, BA, Lufthansa, SAS, Iberia, ANA, and JAL, among others, will be there.
So, Terminal 5 will be for Air France, KLM, and any foreign carrier not aligned with Star and Oneworld.
I suspect that Spirit and Frontier will eventually move to 5 from 3, because they aren't a part of any alliance, while Alaska (a Oneworld member) and Jet Blue (an AA partner) will stay in 3.
@@kentfrederick8929 They say the first 2 satellite terminals won't be done under 2027 and 2028 and the global terminal not until 2030 if all goes well.
I believe this is the same issue with DFW though when transferring terminals, having to clear TSA again. Passengers connecting in the US from an inbound international flight must clear TSA I believe.
Once the new T2 is complete, do you think United will still have to rely on T5 for intl arrivals?
That terminal is supposed to be a new international terminal for United and American and their partners, so I guess they would probably move there.
Yeah, the goal is to simplify transfers - all UA & AA codeshares will likely op in T2, also eliminating the current ferrying some planes do from T5 to T1/T3.
We arrive into Terminal 1 and transfer to 5. Is it possible to transfer without going thru security a second time?
From terminal 3, there’s a transfer bus that runs to the airside of terminal 5. I haven’t tried it out myself but terminals 1,2,3 are all interconnected so you could walk to Terminal 3 Gate K19 I think and then take the bus across to Terminal 5 without reclearing security.
@@ASAviation thanks we have two hours to transfer if incoming flight to ORD is on time.
I wonder what the Southwest at ORD experience is like now with this expansion?
Great update! Do you expect most of the new restaurants in the new terminal 5 to be open sometime this year?
@@alanzemsky7695 hopefully they will all gradually open up as the year progresses so yes.
Probably much smoother with more gates.
@@ASAviation I guess T5 will become O'Hare's "mini-Midway" terminal as their upcoming Global Terminal will house all international flights while low cost carriers will occupy Terminal 5
If we can rename the Sears Tower, why can't we renumber Terminal 5, to Terminal 4?
That's a huge airport
It's the busiest airport in the world in terms of number of flights which is approximately 2,400 arrivals/departures daily or about 100 aircraft movements per hour.
@@fkarmadi it varies some, and notably includes cargo, but yeah, it's an impressive operation
The biggest complaint is the lack of a moving walkway in such a long long terminal concourse
There's now bidirectional moving walkways from the SAS lounge to the expansion with small breaks for the gates.
Lol. The fact that the pop-up power plug and a Chick Fil-A are two of the highlights is laughable.
Epic!
Amazing
All terminals need to be connected by tram after security!
I feel that the first impression to any tourist is the airport. Compared to what I had seen in Hong Kong, South Korea and Manila, Philippines, the new terminal doesn't leave a very impressive impression.
Obviously Chicago is United’s hub, but I’m still amazed Delta only operates 40 flights per day vs United’s 840 daily round trips.
use in May 2024. They need to replace the baggage handlers. Almost an hour to get bags. Supervisors were useless.
No comparison to other countries airports. O’Hare is not the airport. It’s a dump. No trains go to other directions except it goes to Chicago. No where it goes to suburbs of north, south and west. Only one entrance to airport. When protest happened it blocked the road that crippled the entry to the terminal. It has many runways yet so many delays of flights. Other countries have two runways and very efficiently operated with minimal delays. Like London Heathrow and Dubai DBX. Dubai is third busiest after LhR.
Tell us the baggage claim will be relocated to the middle of the terminal. I fly SW and it's a nasty walk to the other side of the terminal and bags are never waiting. Uber at Term 5? If your older, fly anything not at Term 5
Not sure about that. Seems like the baggage claim is still in the middle of the terminal like always.
One side is immigration & customs, incl their baggage. I don't think they'll reconfigure the entire CPB area.
As a person who’s lived around the world and now moved to Chicago, O'Hara airport feels kind of sad. It does it's job, but lacks any charm or personality. It needs to learn from it's city, and bring some architecture into it. Put up a statue of Jordan and the bulls, construct some international restaurants, make the duty free represent America more ( this is a major port of exit to other countries), sell more booze at prices challenging Dubai and Qatar.
The character will come with the rebuild - they're not doing much upkeep with the big reno coming.
Terminal 5 is now giving JFK vibes
Ikr!?
It’s only one section of the terminal that they’ve added on, the rest of the terminal is showing its age and is in desperate need of a renovation. I spent two years working in that terminal, the concourse is quite narrow and gets very very crowded during peak travel times.
THE NEW PART OF T5 IS UUUUUUGGGGGLY
Ugh. Fifty years obsolete. Asian airports are works of art. O'Hare looks like a Soviet airport.
I hate this airport. It's a maze. It needs a high-speed underground train underground to get you from terminal to terminal. It's too confusing with zones, concourses, and terminals. And you never know your connection gate until you land.
The goal is to group all alliances in connected areas - T2 will allow AA & UA alliances, incl int'l, to be connected.
It's crap :( no new lounges and now klm is delta and Eva can't use it
My 1st time in a month
❤❤❤❤
Terminal 5 is probably the worst terminal i have ever flown out of, and I am a Delta 2 Million Miler, Diamond. It sucks even worst than the rest of O’Hare.
I had to walk a half mile to my gate with only the occasional snack stand with overpriced junk food to interrupt my walk. Did not like. Also not enough seating at gate.
Horrible if you land at gates M31 and higher. The walk to customs is endless. Moving sidewalks are not working a lot of the time. Really leaves a poor first impression to people arriving from abroad.
It still looks dated.
It’s American architecture style and it has to fit in with the surroundings
I like the 60s influence
The global terminal doesn’t seem dated.
looks really nice
There’s an $8 billion renovation underway. So, you won’t be seeing it for much longer.
Worst incoming travel experiences getting back into my own country ever staffed with the rudest ill trained idiots who couldn't direct handle any security issue with understaffed people and another hour getting bags after the plane landed 2 hours in all. Horrible rude people!
Worse, almost impossible unless you have a car, to get to the neighboring states.
Why is lounge scene such crap?!
The lounge scene is sooooo bad!
Swissport lounge is embarrassing!
I’ve flown multiple times out of Ohare on United the terminal is good. The American Airlines terminal is ugly
It’s still looks boring and more like a hospital
No way they make airport about small guy selling air
T5 still sucks. It was built too narrow.
I agree in some aspects. I wish they could add more moving walkways for helping people with limited mobility.
@@ASAviation The terminal is too narrow for them