Why Facebook Bans Ad Accounts (The Truth!)

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  • Опубліковано 16 тра 2022
  • Ever had a Facebook ad account ban?
    Or worried that your Facebook ad account could be disabled at any minute?
    Most Facebook advertisers will have their Meta ad account disabled at some point - which is super frustrating.
    To make sure you don't get banned from advertising on Facebook, you need to understand why Facebook/Meta ban ad accounts in the first place.
    In this video I explain why people get their Facebook ad account disabled and what you can do to prevent that from happening.
    #facebookadaccountban #facebookadaccountdisabled
    Facebook Advertiser Policies: / ads
    WATCH NEXT:
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КОМЕНТАРІ • 271

  • @BenHeath
    @BenHeath  2 роки тому +6

    WATCH NEXT:
    The Simplest FACEBOOK ADS HACK That Skyrockets Results!
    ua-cam.com/video/EF9gGNyl9hs/v-deo.html

    • @pietrocandriella2202
      @pietrocandriella2202 2 роки тому

      Cool video man! You have improved the editing a lot!!!!

    • @trevorwgoodchildx
      @trevorwgoodchildx 10 місяців тому +1

      "If you've made small mistakes you'll get it back," this is actually false. When you click the account quality and try to appeal, if you just request review, you'll get shut down because that sends your appeal to ANOTHER bot. You need to appeal only through an actual person at Facebook to have a chance

  • @pedroelton7040
    @pedroelton7040 Рік тому +24

    What you said up to 4:09 it's only in our dreams. Facebook is not that kind.
    I made a series of ads, totally complying with their policy, very simple and not pushy at all. Just showing the content of a course that doesn't have any promises. Basically an unquestionable ad. And they restricted my account, I asked for a review, and they said was uncommon activity, I send my Ids, but they rejected my review, and added: "This is our final decision". Facebook is the worst company in the world to deal with, they are over-sensitive and the lack of empathy is absurd. Not everyone is ads expert, what if I was a bakery owner that wants to advertise, I wouldn't have plenty of time to try find support (that most of the time are hidden for me and sometimes are easy to contact).
    Facebook user experience is a nightmare, it's the worst part of my work.
    Google in the other hand is a dream company. My experience with Google ads are great, they always say clearly what's wrong with my ads, not just a generic "It doesn't comply with our policies", they say "You cant use all capital letters in a word, you did it here : 'EXAMPLE'.", Google see you made a mistake, they ask you to fix it, Facebook over reacts, blocks your account and doesn't allow you to contact them back easily. And you know what? I have 100 dollars I transferred there and they don't let me take it back.

    • @Safestill
      @Safestill Рік тому +3

      Agreed dude. Facebook customer service and user experience is up there with the worst of any company I've ever used.

    • @kunlesreviews
      @kunlesreviews Рік тому

      Facebook lacks empathy, their customer service is the worst. I still don't understand why they ban accounts permanently for flimsy reasons and without warnings. I think their monopoly over Facebook, Whatsapp and Instagram is the reason for their indifference to advertisers plight . And the most annoying thing is that after blocking accounts they hold on to one's money paid in for ads and yet to be spent, that to me is fraudulent. I can't imagine how many millions of dollars they have held unlawfully, I think FTC should look into this or whatever regulatory body can give them a check on their unlawful acquisition of customers' funds.

    • @theclumsybrothers
      @theclumsybrothers Рік тому +1

      The most annoying part is the money we have put into our ad account that they don't allow us to remove after banning our account

    • @2toosexE
      @2toosexE Рік тому

      Agreed I have been banned for the simplest of ads, my account was also put on pause. Several complaints were submitted and to date no response. They are the worst!!!

    • @rushabhladdha4694
      @rushabhladdha4694 11 місяців тому

      They don't transfer the money?
      That's pure robbery man.

  • @thedesigner9533
    @thedesigner9533 2 роки тому +4

    An actual youtuber that answers questions, this is pretty rare. Most if not all "Experts" don't bother to answer. Good job! You got one more subscriber today!

    • @BenHeath
      @BenHeath  2 роки тому

      I appreciate that :)

  • @zizicario
    @zizicario 2 роки тому +8

    My comment is out of topic, but l just wanted to say that I tried to keep my ads without changing them constantly for a longer time period and my ads are doing better than ever. I followed Ben's advices they are really amazing. Thank you Ben❤️

    • @BenHeath
      @BenHeath  2 роки тому +2

      Glad to hear it :)

  • @purstatus
    @purstatus 2 роки тому +2

    Hey Ben! I know this is out of topic, but Im running purchase ads to a product that costs 1k for e-com home decor - should I expect sales out of my prospecting ad or should I focus on retargeting? Since its a purchase ad its not getting that many clicks so Im not sure what to do (build audience with click then retarget or run big prospecting campaigns)

    • @BenHeath
      @BenHeath  2 роки тому +1

      I think a direct to offer strategy is worth testing but you will probably see better results with an omnipresent content campaign. Have you seen my video on that? If not you can find it on my channel - it's called: I Found A Better Way To Advertise On Facebook

  • @DenisLee01
    @DenisLee01 Рік тому

    Hello Ben, I've created a new ad account that have ran ads complying to all Facebook's policy but then I got restricted. So I submitted my ID for verification and it says "We were unable to confirm your identity based on the information you provided. To help ensure the security of our community, another admin for this business will need to confirm their identity to request a review"
    I could not find a way to confirm my identity with my other account which is the admin of the business as I couldn't find anything relating to that at all. Do you have a solution for me? Would greatly appreciate it!

  • @misonipeter4377
    @misonipeter4377 2 роки тому +11

    They ban for no reason...
    Most times their bots are responsible...

    • @BenHeath
      @BenHeath  2 роки тому +4

      There's always a reason - but you are right that their AI does most of the work and often gets it wrong.

  • @ayhanmutlucu4281
    @ayhanmutlucu4281 Рік тому +16

    While our ads are banned for no reasons, and they don’t even complete appeal process, many similar accounts advertise with them by violating their rules. We have all the proof. They don’t want to help ( they act like they are trying) . We will have to file a lawsuit against them for giving accounts to ad and not for us. Also, there are very small accounts that they advertise with them with many less dollars spent as opposite to you are saying 😌. They always say reproduce this and send this back. We do it and noone responds. They close the case in 48 hours. Then all over again.

    • @charlesthomas1737
      @charlesthomas1737 Рік тому

      On Instagram

    • @dude5419
      @dude5419 Рік тому

      I can't even create an account without being permanently banned, let alone create an ad. I've yet to even get to that far. If you are new to Meta and you have all your docs and business paperwork in order then you're still screwed, but if you use a 10 year old fake account then the flood gates are wide open. They aren't the mafia, they are the government.

  • @thezetski3841
    @thezetski3841 Рік тому +2

    Hi Ben
    Firstly thank you for your time making this video for your viewers. I appreciate your time.
    I wanted to ask, at 5:22 you pretty much say the higher the budget the more Facebook will allow you to get away with things. I've been watching many videos on this subject as I do not want to get permanently banned for the 3rd time. I've seen many people say to do warm up campaigns with a small budget?
    So I'm just confused as to what I should do.
    I do agree that Facebook will more likely keep businesses running if they're spending more money. So what is the whole point of running a small budget warm up campaign?
    Kind regards
    Zetski

    • @BenHeath
      @BenHeath  Рік тому

      The running campaigns with a small budget to not get banned is irrelevant. With a smaller campaign you would usually run less ads and having less ad disapprovals certainly helps not get your ad account banned. But that's the only part I can see as relevant.

  • @chejoseofficialTV
    @chejoseofficialTV Рік тому

    I've had my add account restricted because the algorithm flagged a redirected path. Usually Meta restores it within a week, but its been now 8 weeks an no response. Has anyone else had this issue latetly?

  • @sujitg31
    @sujitg31 2 роки тому +2

    Ben, your new hairdo and the background music -both have raised the bar.
    Thanks for the video

  • @AlanWatts-dw2tj
    @AlanWatts-dw2tj 2 роки тому

    Hi Ben! Is it a NO-NO to use a backup account for advertising while your main account is under the review process? Is this a risky thing to do?

    • @BenHeath
      @BenHeath  2 роки тому

      I don’t think it’s super risky but I would wait for the review personally

  • @Maxtunes2590
    @Maxtunes2590 2 роки тому +3

    Dope content !
    Ben, I read somewhere that you should keep your campaigns always active, like evergreen campaigns to don't go back to the learning phase, what's your opinion on that ? what to do if you want to add new adsets to those evergreen campaigns ?

    • @BenHeath
      @BenHeath  2 роки тому +1

      Thanks a lot :)
      No I don't agree with that. If you have to turn your campaigns off then that's fine. But we do often run campaigns for years and change the elements in them. Consistency is best where possible.

    • @Maxtunes2590
      @Maxtunes2590 2 роки тому +2

      @@BenHeath how do you scale an adset that is performing well ? do you change the daily budget in that adset or do you duplicate it and then change the daily budget in this new adset ?

  • @dominik.szewior
    @dominik.szewior 2 роки тому +7

    Their policies are often vague and unclear. And favor some businesses over others. Like I can say sth like “this is how we generated x amount of leads for this business”. But on the other hand it is prohibited to use before and after shots of some clearly visual work that has to be shown. Like cosmetics. I got a client who got banned for showing before and after shots of couches. He has a cleaning company. This is ridiculous.
    The list goes on and on. Yesterday my client got a message, that she is banned from advertising (her private Fb account) for some imaginary ad policy violation. The only problem is, that she’s not running any ads. Go figure.
    A week ago I found a breach to my clients account and some scammy ads. I deleted them, but the money went to Fb. Now I’m unable to create another ad account for her, because of whothefucknowswhy so her business and ad campaigns are suspended.

  • @MartinPerales1
    @MartinPerales1 Рік тому +2

    I’ve tried setting up a new business ad account and right away my ad account got suspended then I submitted my ID for review and they rejected it. I’ve never ran ads at all and this happens. I tried setting up ad accounts with different emails not associated with my main account and they get restricted as well right away. What would be the issue here?

    • @venessatom9699
      @venessatom9699 Рік тому

      On Instagram

    • @2toosexE
      @2toosexE Рік тому

      Same, I even attempted to boost a post and it happened again. I'm frustrated at this point.

  • @artkoolour3151
    @artkoolour3151 Рік тому +1

    My account Restricted because of ad which i never set up to boost my page thu i am about to try it. then suddenly i was restricted

    • @BenHeath
      @BenHeath  Рік тому

      That does happen unfortunately. If you appeal the decision, you should get it back

    • @ChristoGiDi
      @ChristoGiDi Рік тому

      @@BenHeath Hi Ben ....I dont know if it's a blind optimism you speak with or you are just ill-informed just to appear helpful to your audience but you have to state the truth if you wanna speak on this frankly or don't speak on it until you experience it like some of us have....they restrict your account, ask you to appeal, you appeal then they ask for your ID (which I think is to ban you completely), when you give off all your information to this dark totalitarian-style wanna-be company, they come back to you and say their decision is final and you have lost your ad account and God help you if you have money in there...cuz that's gone too. And all these happening without explaining what exactly you did and what next you should do to keep advertising. Their support team (Meta Pro) spewing perfunctory answers that dont help at all...Your video is detached from reality and you can see from the majority of comment here that you are not addressing the issues rightly

    • @willingtom4288
      @willingtom4288 Рік тому

      @@ChristoGiDi Message officialcentethic he'll help you

    • @willingtom4288
      @willingtom4288 Рік тому

      On Instagram

  • @faisalwahabkhan5310
    @faisalwahabkhan5310 2 роки тому +5

    Alrighr a couple things Ben: 1. I tried to use a client's ad account for the very first time and it got banned. He never ran ads before. What could be the reason for that?
    2. I am noticing that facebook is suggesting budget increase, audience increase alot for local businesses like gyms, realtors, dentists etc. Wasn't an issue before because I know what budget, audience works in the industry but now seems alot. What's your insight on that?

    • @BenHeath
      @BenHeath  2 роки тому +5

      1) That just sounds like an error - you should be able to get that back with an appeal
      2) It's hard to think that it's not just greed. Yes you will get more results if you spend more but not necessarily a more profitable campaign. I'd be careful with that piece of advice and think about where it comes from.

    • @ethanwilliam568
      @ethanwilliam568 2 роки тому

      Bro don't got a answer to that but hopefully this dude can help you get that fixed

    • @ethanwilliam568
      @ethanwilliam568 2 роки тому

      IG

    • @ethanwilliam568
      @ethanwilliam568 2 роки тому

      Sophisticated_hacker0

  • @lilianmedeiros610
    @lilianmedeiros610 2 місяці тому

    Ben, I am banned from posting adds but I have never posted adds. I cannot either place add on my other account that I am a Realtor, cannot create a new account, everything is blocked, why?

    • @EmilieLouisePeterson
      @EmilieLouisePeterson 27 днів тому

      *Drudge Analyst* is the right man to look into your situation and give a helping hand using his professional skills! he helped me too when mine got Hacked Last night, Hacker changed my email and phone number making it difficult for me to do it my self, But he was able to help me. All thanks to *Drudgeanalyst*

  • @ToniEmpoweredMan
    @ToniEmpoweredMan 2 роки тому +2

    Thanks for another great video Ben legend. Looking forward to booking a 1on1 with you to learn more about scaling past $20k a month in ad spend!

  • @wajahatmuhammad4542
    @wajahatmuhammad4542 2 роки тому +2

    Hello Ben
    i need to know why page keep getting restricted .i have read all the policies. and my ads are complying with ads policy. but it ads campaign keep getting rejected due to page restriction . i requested a review but it was rejected.

  • @konstantinospap1423
    @konstantinospap1423 Рік тому +11

    Ben this is a very interesting video. But what about the tragic situation in the last month with thousands FB pages restricted from advertising for no reason? We are working in the Health & Care niche for over 6 years now and I am working with FB ads for over 10 years now. I have never faced before a situation like this. In the last 3 weeks, we had 12 FB pages of our clients restricted from advertising, with perfect Page Quality, a Healthy ad account, and no rejected ads... The serious problem is that after a FB page is restricted, all the ads inside the account are rejected. So, after requesting a review, if the tech support guy is not an expert and willing to research and find the problem, he will see 150-200 ads rejected and he will leave the Page restricted...
    I am sure of this because 2 FB pages that remained restricted after I requested a review were from new clients, 5-star reviews, not even 1 ad rejected before, and they are creating 2-3 posts every week... Do you have any solution to this kind of problem? I will appreciate any help... :)

    • @riadhidriskhodja6825
      @riadhidriskhodja6825 Рік тому +3

      i have the same problem, facebook has been aggressive this past few month, there are ads that respect their policies perfectly and still i keep getting my ad accounts banned i'm starting to think about buying ad accounts because that's the only solution i know right now.

    • @JayRobertsUK
      @JayRobertsUK Рік тому +9

      same here. I have a great customer feedback score, never an issue in 15 years, and suddenly page was banned from advertising without warning and the review upheld the decision to ban it forever. It makes no sense and it means the end of my business. Facebook is killing small businesses. It would be like my normally well-behaved son, doing something bad, but I don't tell him what he's done, I refuse to talk about it but I ground him for life without parole. Facebook, you really need to implement a warning system and communicate with your advertisers.

    • @christophefrancois312
      @christophefrancois312 Рік тому +1

      Same here, interesting video but dose not say much how to carry on advertising when your account is banned and is not coming back. Any tip on this, our business is really suffering, 3 weeks that we cannot run any ads. Thanks

    • @christophefrancois312
      @christophefrancois312 Рік тому

      @@riadhidriskhodja6825 Hello, what do you advise to buy an ad account?

    • @Safestill
      @Safestill Рік тому +2

      Agreed man - I think this video is too lenient on Facebook and disregards the nightmare of having multiple pages banned.

  • @samnanfaruk6180
    @samnanfaruk6180 Рік тому +1

    Hello Ben heath love the video !
    I recently went on vacation for 3 months and when I came back to launch ads my personal ad account got restricted immediately. Keep in mind I have verified business manager with over 40k spent. I confirmed my identity and then submitted a request for review within 24 hours in July 23rd but I still have yet to hear anything from them. How long do you think they will take to review my account and what do you think should my next steps be ?

    • @azlamspeaking
      @azlamspeaking Рік тому

      Got your ad account back?
      I requested a review on June 26 and still there is no progress!

  • @malfunction7076
    @malfunction7076 Рік тому +1

    What is an ad account? I have been on Facebook with four different accounts so far and each and every one of them keeps getting hit with a ban I'm just trying to use a marketplace I have no interest in using their platform I just want to sell off the things I have and keep reselling stuff but every time I just keep getting hit with bans

  • @Niftydafishy
    @Niftydafishy 11 місяців тому

    This is intresting i was trying to creat a new ad account for my new shopify store and was simply filling out the info for the ads following a different one of your videos when i got a random suspention out of nowhere and i hadnt posted ads at all so i created multiple new accounts and all of them were suspended for no reason i hadnt done anything but they seem to be extremly strict on who are allowed to have accounts

  • @MrJCMG
    @MrJCMG Рік тому

    I have never run an ad on Facebook. Today, I received this message:
    "You're not allowed to use Meta Products to advertise. This is because you didn't comply with one or more of our Advertising policies affecting business assets or other standards, such as having too many ads rejected, attempting to circumvent our ad review process, participating in fraudulent behaviour or associating with untrustworthy accounts. Learn more."
    I don't understand what I did to receive this ban. Not least because (and I repeat) I HAVE NEVER RUN ANY ADS ON FACEBOOK before, nor have I tried to do so, or really wanted to do so.

  • @RahulSharma-ff7ld
    @RahulSharma-ff7ld 2 роки тому +3

    Hey Ben, That was informative. I NEED HELP IN THIS ISSUE. YESTERDAY Facebook banned my profile saying that I posted a wrong post or comment. Truth is, I never use Facebook for personal use, but only for managing assets of my clients. Now, I have lost everything. 15+ pages, 12+ ad accounnts and 5 BM. I have appealed the decision and they are saying once the review closes and if we will not open the account, then you will be permanently blocked. I am in touch through email with one of support members of Facebook. It looks like she things my profile can come back. What do you think? is It normal? What should I do? What are the chances?

    • @alexjulius3179
      @alexjulius3179 2 роки тому +1

      I think the real dude for this job is an iguser name root ethics

    • @ethanwilliam568
      @ethanwilliam568 2 роки тому

      Go meet this professional he will help you with that issue I'm saying this out of experience

    • @ethanwilliam568
      @ethanwilliam568 2 роки тому

      IG

    • @ethanwilliam568
      @ethanwilliam568 2 роки тому

      Sophisticated_hacker0

  • @B_VROL
    @B_VROL 2 роки тому +3

    Ben, the ad content is one thing.
    Recently, I observed that Facebook bans your ad account when inputting your debit card as your primary payment method.
    This has happened to someone I know. She just got a new Facebook Ad account and I wanted to teach her how to use the Facebook Ad manager to run ads.
    After inputting her debit card as the primary method. Facebook approved it the card, and in a space of 30 seconds a message came “your ad account have been disabled”
    We requested a review and even till now the account has not yet been released. They keep requesting for more reviews without end

    • @BenHeath
      @BenHeath  2 роки тому +1

      That is strange - could it have been a coincidence and the ads created were actually the reason?
      Or has that card been associated with a banned ad account before?

    • @B_VROL
      @B_VROL 2 роки тому +1

      @@BenHeath The card has been associated with a banned account before. She just confirmed that today

    • @purpose6113
      @purpose6113 2 роки тому

      This happened to me... I am so frustrated. I have worked so hard on my project and I cant get started bc of this

  • @l201012
    @l201012 Рік тому

    Is there any email where I can send a message to facebook? Yesterday I wanted to asvertise something but restricted immediatelly...

  • @yvonnepurvismanifest
    @yvonnepurvismanifest Рік тому

    Thanks, Ben so good, I was restricted 4 times and ad account was restricted. all backup and running. thank you for clearing it up for me. Do you help with FB ads?

    • @BenHeath
      @BenHeath  Рік тому

      Glad you got it back. We do indeed. You can find out more info here: www.leadguru.co.uk/

    • @venessatom9699
      @venessatom9699 Рік тому

      On Instagram

  • @telepathicteddybear
    @telepathicteddybear 2 роки тому +2

    FYI, Ben. This image caught my attention more than any other thumbnail you’ve ever had.

    • @BenHeath
      @BenHeath  2 роки тому +1

      Glad to hear it :)

  • @teamgreentech4788
    @teamgreentech4788 2 роки тому +1

    Hi Ben, thank you for this one.
    Facebook banned not just my ad account but personal account from advertising. I requested for a review but no success. I guess the issue started with a problematic account I inherited from a client which had a lot of issue.
    Now, they will not allow me to run ads on their platform. Even after creating another Facebook account, it still got banned.
    Is there any solution you can suggest?
    Thank you in anticipation!
    Ken

    • @ridabrahim7604
      @ridabrahim7604 2 роки тому +5

      Don't run ads using the same credit card, verify the account quality, don't run ads without BM and never run ads on a new account, you must wait until your account can see ads too to be considered as a real person, ans verify your id too, use two factor authentication on the account so Facebook can tell it's a real human not a bot, start slow, use some type of brand awareness or something normal to show your page and stuff you do, start with like 5 dollars or 10 when you first put an ad, don't scale it fast, delete the cache on your browser or just try to use another computer it's better

    • @teamgreentech4788
      @teamgreentech4788 2 роки тому +3

      @@ridabrahim7604 okay, thank you for these helpful tips

    • @DailyDaze
      @DailyDaze Рік тому

      @@teamgreentech4788 have those tips worked for you in the end?

  • @anglu5494
    @anglu5494 Рік тому

    Great video thanks a lot

  • @memyselfandi3773
    @memyselfandi3773 Рік тому +1

    they block my ads and they dont accept any payments.. i have a clothes page.. what shlould i do to continue my paying ads

  • @shahidmiah917
    @shahidmiah917 2 роки тому +2

    Hi Ben my Fb ad account got disabled. I have not run any ads at all. It won’t let me open a business manager account. What can I do?

    • @shahidmiah917
      @shahidmiah917 2 роки тому +1

      @Ray🥰 hi do you mean your instagram?

    • @shahidmiah917
      @shahidmiah917 2 роки тому +1

      @@rosemaroni8722 thank you so much ❤️

    • @alexjulius3179
      @alexjulius3179 2 роки тому +2

      I think the real dude for this job is an iguser name root ethics.

    • @shahidmiah917
      @shahidmiah917 2 роки тому +1

      @Ray🥰 what is your instagram profile? If you don’t mind.

  • @travisfubu9053
    @travisfubu9053 2 роки тому +6

    protecting Users my A * * * my ad s were disabled for no violation I sell shoes as a retail store and advertise online Facebook doesn't even tell you which community standards you're violating

  • @DaveCeeRocker
    @DaveCeeRocker Рік тому +1

    handy video for the would be drop-shippers selling those phone cable chargers lol. i had my fb banned for simply changing the debit card, took nearly a year to get it back and by then i'd lost all interest in fb ads. seen way too many horror stories although i am seeing an increase in advertisers coming back. and yes, some of them i wonder how they're getting these ads approved!

  • @playstophelpcenter6564
    @playstophelpcenter6564 Рік тому +1

    Hey Ben, I know it's a weird question, but who knows, you may answer; what is the best way (and all tips) to create an IPTV ad on Facebook without being disabled?

  • @dude5419
    @dude5419 Рік тому +1

    So what is the solution for a new company to get an Ad Account? I am in this boat. I've never had a Facebook account and now my new company (which is a software dev company) can't get access to API tools because of this stupid rule. I've been permanently banned within 20 mins of signing up 4 separate times. I don't even care about Ads, but this is preventing me from getting a Business Manager Account which Twilio requires for the WhatsApp API. I'm being put out of business before I can get into business. Even the mafia is better because then I could pay them, but I stuck right now with a large account client that I'm afraid I can't take on because I can't get access to WhatsApp API without the Meta Business Manager ID. Any suggestions? Do I need to pay a poor impoverished kid for their 10 year old Facebook account? This whole process makes me feel like I'm buying an organ from a third world country.

    • @jameslorenzo9378
      @jameslorenzo9378 Рік тому

      Honestly I do understand how you feel
      Text Smart Ethics he helps
      He got 9k insta followers account

  • @user-hu7no1pb6s
    @user-hu7no1pb6s Рік тому

    Hi Ben, love your content!
    I am new to FB Ads and learning my way around, I made a few innocent mistakes while setting up my ads and I have been permanently banned. Unbelievably frustrating as what I'm advertising is in no way offensive. I'm pretty lost now. Do you have any advice?

  • @TheMommaShark
    @TheMommaShark Рік тому

    My account was banned before I deleted it (tired of social media) for no reason. I was a normal user and I did not advertise at all! I had only created the account to attend a class on Facebook that my friend made and I had not posted anything besides comments on the class event and my account was restricted for days. When the time was almost up, they would extend it

  • @eleonorazarbo1228
    @eleonorazarbo1228 Рік тому

    I have never used Facebook Ads and my account ads was recently blocked. My appeal was also rejected, and I have no idea what went wrong … I really hate be accused of something I’m pretty sure I didn’t do. How can I get closure?

    • @BenHeath
      @BenHeath  Рік тому

      That's very annoying but does happen unfortunately. Did they give a reason? As you haven't run ads before I would say that creating a new ad account is probably the best way to go.

    • @eleonorazarbo1228
      @eleonorazarbo1228 Рік тому +1

      @@BenHeath they didn’t give me a reason so I don’t know what to do. I honestly am turned off by them at this point … they say they want to promote positive feedback but is this a positive way to behave? Blocking people who don’t even use the service and then not explaining themselves? Any ideas as to how I can appeal? They rejected my first appeal within 24 hrs after asking for my ID.

    • @macroid3452
      @macroid3452 Рік тому

      Same just happened to me today, I don’t even post anything. So confused

  • @christophefrancois312
    @christophefrancois312 Рік тому +1

    Interesting video but dose not say much how to carry on advertising when your account is banned and is not coming back. Any tip on this, our business is really suffering, 3 weeks that we cannot run any ads. Thanks

    • @BenHeath
      @BenHeath  Рік тому

      Thanks :)
      That's because it's not possible. You either need to get your ad account reinstated or create a new one.

    • @maryfrank8510
      @maryfrank8510 Рік тому

      Message CENTETHICS

    • @maryfrank8510
      @maryfrank8510 Рік тому

      On Instagram

    • @petersherwood7270
      @petersherwood7270 Рік тому

      @@BenHeath how do you create a new account if you're a legit business? Your old account has your business name, tax ID, etc. so when you setup a new one and put your legit info, FB will recognize you and ban you instantly. This is what drives me crazy - their policies slightly inconvenience scammers (who can just spin up new accounts under new names and carry on) but slaughter legitimate business owners. Or - am I missing something?

  • @DevanGoosen
    @DevanGoosen Рік тому

    Best would be to get premium agency account. Reach out for some advice

  • @garydevera3977
    @garydevera3977 Рік тому

    i'm frustrated with facebook policy. my ad acct was banned forever... no definite reason.

  • @monishs6570
    @monishs6570 2 роки тому +1

    I have more than 300 dollars in my ad account and it’s been restricted from advertising and I couldn’t even review it

    • @alexjulius3179
      @alexjulius3179 2 роки тому +1

      I think the real dude for this job is an iguser name root ethics.

  • @IkeSpeaksUp
    @IkeSpeaksUp 2 роки тому

    Is it normal for your appeal to be stuck for two weeks?

    • @BenHeath
      @BenHeath  2 роки тому

      It is unfortunately :)

  • @maso1400
    @maso1400 Рік тому

    My personal facebook account is banned and now i cannot edit any ads for all my ad managers.
    I requested the review, will i ever get answer?

  • @stephenford6132
    @stephenford6132 Рік тому +1

    I run a online business I’m tired of dealing with this from Meta they are garbage I’m going to look for another way to advertise.

    • @katelucas5412
      @katelucas5412 Рік тому +1

      On Instagram

    • @katelucas5412
      @katelucas5412 Рік тому

      He fixed mine he has 10.1k followers and 59k account. UA-cam is not letting me to write to you in full crate new account and message him if you don't have any account

  • @beloolaa6986
    @beloolaa6986 2 роки тому

    One my clients ad account has been disabled. Do you mind sending me a link to that list?

  • @noahmoore1928
    @noahmoore1928 Рік тому

    I hadn’t even started advertising and I’m banned makes no sense and there’s nothing there doing to help

  • @circlesdigital
    @circlesdigital 2 роки тому +1

    Fair enough..

  • @gilbertjamesguzman7021
    @gilbertjamesguzman7021 Рік тому

    Very helpful content glad to see this one. Good job Ben!

  • @MKaed
    @MKaed 2 роки тому

    Dear Ben My Ads Account Got Banned In 2019 Due To a Hack, now lets say i want to run ads on my Instagram account.
    what should i do

    • @BenHeath
      @BenHeath  2 роки тому +1

      I'd create a new ad account at this point

    • @ethanwilliam568
      @ethanwilliam568 2 роки тому

      Reach this dude up he will definitely got you up with that he is a ADS PROFESSIONAL

    • @ethanwilliam568
      @ethanwilliam568 2 роки тому

      IG

    • @ethanwilliam568
      @ethanwilliam568 2 роки тому

      sophisticated_hacker0

    • @MKaed
      @MKaed 2 роки тому +1

      @@BenHeath Thanks
      do you have a video on, how to make a new ads account and what should we do?

  • @tsheringdendup5231
    @tsheringdendup5231 Рік тому

    My Facebook account was disabled for 2 weeks ago, how can I enable my FB account ?

    • @BenHeath
      @BenHeath  Рік тому +1

      You'll have to apply to have it reviewed and wait it out

  • @Pollmak
    @Pollmak Рік тому

    I do not advertise anything and I got and my account has been restricted from advertising. (WTF?) I hardly use the rubbish platfrom.

    • @BenHeath
      @BenHeath  Рік тому

      That does happen unfortunately - it really shouldn't but it does. You can appeal the decision and you'll get it back

    • @gladysibro7077
      @gladysibro7077 Рік тому

      On Instagram

  • @2toosexE
    @2toosexE Рік тому

    Hey do you do consulting?

    • @BenHeath
      @BenHeath  Рік тому

      Yes we do :)
      You can find the details via our website: heathmedia.co.uk

  • @mukeke_studio
    @mukeke_studio Рік тому

    Managing ins, facebook multiple accounts is a trouble, my colleague recommended me to use multilogin and morelogin for management, you can also learn, if you are interested, you can also communicate with me!

  • @SoDaHo
    @SoDaHo Рік тому

    I have a normal user-account since 10 + years.
    I never run ads - or planning to.
    But I got a mail right now that my ad account got restricted. No reason mentiont.
    I also never had a reported comment or something. Strange.

    • @BenHeath
      @BenHeath  Рік тому +1

      Yeah that really sucks and does happen sometimes unfortunately. You should be able to appeal the decision and get it back.

    • @bamgboseisraeli1892
      @bamgboseisraeli1892 Рік тому

      @@BenHeath please 🙏🙏 I just created a bridge page for an affiliate offer on click bank if I add the bridge page url when creating my Facebook campaign would my ad account be approved or would it be banned after a while

    • @SoDaHo
      @SoDaHo Рік тому

      @@BenHeath i did. The refused. There is now a Text like „final desicion“ and i have no possibility to contact them anymore.
      I really do not care about not being able run ads on FB. But its stressing me out, that something with my really old Account seems not OK and these *#% not telling me whats wrong. I guess this is Meta. My desicion is to delete my profile after all these years. I will not support a company with intransparent and strange behavior :)
      Happy that it‘s not a loose for me. I can‘t guess how stressful it must be for people who needs a profile with possibility to run ads. Thanks for your anwser and help :)

    • @katelucas5412
      @katelucas5412 Рік тому

      @@SoDaHo Message officialcentethic he'll help you

    • @katelucas5412
      @katelucas5412 Рік тому

      On

  • @Honest1Daytona
    @Honest1Daytona 2 роки тому

    Ben I am locked out of boosting and I am looking for a contractor to help me

  • @jaschabatayola7429
    @jaschabatayola7429 Рік тому +1

    I just paid for a boost then suddenly they banned my boost post and ban my account for doing ads , Facebook is the worst company in the world

    • @BenHeath
      @BenHeath  Рік тому

      Did you try to boost something that isn't allowed?

    • @jaschabatayola7429
      @jaschabatayola7429 Рік тому

      @@BenHeath I'm selling computer parts nothing inappropriate I'm just trying to sell stuff

  • @rudydeclarisse
    @rudydeclarisse 2 роки тому +1

    My account has been banned without explanation, I have not violated anything and only market my photography business in my local town.
    I can't reach facebook live and since July 2nd I am not able to solve this, my review is pending and there is nothing to be done...
    I was told facebook controls us and yes unfortunately they own our businesses...

    • @rudydeclarisse
      @rudydeclarisse Рік тому

      @Udo Herrmann I no longer need it, I will focus on my website

  • @ridabrahim7604
    @ridabrahim7604 2 роки тому +1

    You can get a ban for getting reported a lot too, some people will report your ad for sure

  • @damienjanes5480
    @damienjanes5480 Рік тому

    I'm done with facebook they banned me for 30 days for putting up a freespeech poster.

  • @Aerogrow
    @Aerogrow 2 роки тому

    used boost under facebook marketplace; got banned.... no idea why... was selling a dirtbike.
    Their appeals process was just an automated message of "oh well". The appeal was a joke... there was no response or anything, just a canned message.
    aka; you only spent 100 bucks; we are not going to look at it.

  • @getapartybus
    @getapartybus Рік тому

    We are advertising wine tours..... can't get them to work at all!

    • @BenHeath
      @BenHeath  Рік тому

      It all comes down to skills and experience. Like any skill, keep going and you’ll get there :)

  • @rissan18
    @rissan18 2 роки тому

    Disabled Facebook Ad Account
    What to do? I am unable to request a review for the disabled Facebook ad account showing an error with the disabled mouse pointer
    "You Can't Request a review of this ad account. Contact an admin of the account for more information."

    • @BenHeath
      @BenHeath  2 роки тому

      Hi Nasir, as you aren't ad admin you can't do it. An admin of the account needs to request a review.

    • @rissan18
      @rissan18 2 роки тому

      @@BenHeath admin also unable to do this !
      I am owner of both account

  • @Jefff72
    @Jefff72 10 місяців тому

    Has anyone gotten “sentenced” for the same thing twice? I have approximately 30 minutes left of my 2nd 24 sentence for the same thing. I wrote the German word for the English c-word. I didn’t call anybody it just wrote as an example. It’s Føtce which I’m misspelling to avoid the UA-cam cops. This is the only thing listed in my record. I made a comment on Canadian Football calling it a damn fine game. BTW I’m American. Could the d word had be thrown back in the slammer? It’s not listed. I know Facebook uses AI to monitor. I had a friend who got sentenced for a movie “which I thought was a threatening. I feel like my parole officer Mr. Zuckerberg really has it out for me.

  • @chandellschofield6260
    @chandellschofield6260 2 роки тому

    You keep refering to facebook says etc, where are you getting this information? not doubting you just would like to keep ahead of the game and would like to keep on top of the info?

    • @BenHeath
      @BenHeath  2 роки тому

      Facebook (Meta) release updates on their own website all the time. That's where :)

  • @optimumcool
    @optimumcool Рік тому

    Facebook lmfao, i was boosting some of my posts, one's specifically catered for my business (food recipes), with no links, no websites, just an image of said food and i still got banned.... Requested a review and it never told me which policy i violated.

  • @yibbiedotcom3312
    @yibbiedotcom3312 2 роки тому

    I have not had my ad account banned yet. But I do have 12 ad accounts in my BM. Over the last few weeks, I have had 6 ads rejected. Is there a strategy for duplicating approved ads and maybe just changing something small to try and increase my approval to denial ad ratio? Let's say make 20 ads I know they have no problem with just to get more approved. I am trying not to lose my accounts but lately, Facebook has had a problem with some of my ad images for Low Quality or Disruptive Content and I can not pinpoint the exact issue.

    • @BenHeath
      @BenHeath  2 роки тому

      Yes you have described it exactly. Keeping your approval to disapproval ratio up is a good idea.

  • @danfrost9492
    @danfrost9492 Рік тому +2

    Yupp, had my account restricted even after having the advert looked over by a meta marketing specialist so they can't even get it right! They do seem to forget the very basics of terms and conditions and policies and how they work with the law. They are breaking so many laws it is unbelievable.

    • @BenHeath
      @BenHeath  Рік тому

      They have recently released a new update that have been way to keen to ban accounts, pages, etc.
      You should get it back with appeal if you’ve had the go ahead from one of their reps

    • @BenHeath
      @BenHeath  Рік тому

      Completely agree it’s ridiculous though

    • @danfrost9492
      @danfrost9492 Рік тому

      @@BenHeath got it back, basically picked their t & c and policies apart and highlighted areas which basically they cannot legally apply. Key thing is not to let them get away with it.

    • @lucianasalanitri4319
      @lucianasalanitri4319 10 місяців тому

      HI@@danfrost9492 , can I ask you who you contacted to mention the areas of the t&c they can´t apply? I´ve had my business manager banned for almost 4 months and I have no update. Ads support can´t help because they say it´s their internal team who is analyzing it and will update, eventually. They don´t say Yes, No or Why it was disabled. tks

  • @rudydeclarisse
    @rudydeclarisse Рік тому

    At this point just share you website on Facebook without advertising and share it multiple times. Even the guy in the video doesn't seem to understand what's happening

  • @johnfender9843
    @johnfender9843 2 роки тому +1

    Ben , respectfully, not worth the risk . I have 27,000 followers on my facebook page, and 64,000 thousand instagram followers. I am not going to risk a ban on all my accounts. My heart almost stopped yesterday when FB blocked my account. They reinstated it claiming that it was their mistake, but I can't risk it. I am afraid.

    • @BenHeath
      @BenHeath  2 роки тому +1

      Hi John, you are saying that what I have discussed here is not worth the risk, but I'm explaining why ad accounts get banned. I'm not recommending anything controversial or ways to get round the system - I'm actually talking about things people should avoid. I'm confused as to what you're referring to there?

    • @johnfender9843
      @johnfender9843 2 роки тому

      @@BenHeath maybe you are right, I was not clear in my comment

  • @alanpearson5447
    @alanpearson5447 Рік тому

    I'm hearing a lot of people talk about how they're loosing money they put into their ad accounts after being banned. Idk man, I think they really are just trying to take people's money, like who's gonna stop them if they do?

    • @BenHeath
      @BenHeath  Рік тому

      That would be fraud and the government would definitely go after them for it.

  • @CourageousCorgi
    @CourageousCorgi Рік тому

    A client sent a request for review months ago...nothing lol

  • @rizkighiffari3806
    @rizkighiffari3806 Рік тому +1

    I got Banned Right After I created my business suite account...

    • @Lilyx002
      @Lilyx002 11 місяців тому

      I was facing same problem like this

    • @Lilyx002
      @Lilyx002 11 місяців тому +1

      I got help from lop__tools he is the Man that help me

    • @Lilyx002
      @Lilyx002 11 місяців тому +1

      Thank you LOP__TOOLS i would have had to start a new account from scratch if he had not helped me recover my account

    • @JohnCarta-zs5ic
      @JohnCarta-zs5ic 11 місяців тому

      I was having this same issue couple of weeks ago but there was no solution,i had to do the selfy photo summit,still my account was disabled,well I came down here were I saw so many recommendations about constructive_fx who helped me out

    • @JohnCarta-zs5ic
      @JohnCarta-zs5ic 11 місяців тому

      He’s on instagram

  • @MphoLucia13
    @MphoLucia13 Рік тому

    Honestly Facebook is a nightmare honestly

    • @jameslorenzo9378
      @jameslorenzo9378 Рік тому

      When you get Intouch with right source to help it get interesting
      Text Smart Ethics he helps
      He got 9k insta followers account

  • @macroid3452
    @macroid3452 Рік тому

    I got an ad ban and I’ve never posted an ad or even a normal post 😂

    • @katelucas5412
      @katelucas5412 Рік тому

      On Instagram

    • @katelucas5412
      @katelucas5412 Рік тому

      He fixed mine he has 10.1k followers and 59k account. UA-cam is not letting me to write to you in full crate new account and message him if you don't have any account

  • @kennedyolang1175
    @kennedyolang1175 Рік тому

    Well i dont care i have nothing to advertise .I can even clos it and go to tick tock or use other platforms

  • @kaizze8777
    @kaizze8777 Рік тому +1

    good points but NON of it is useful if FB just BANS you for just setting up your ad account lol

  • @shigekim1571
    @shigekim1571 Рік тому

    your life depends on facebook ads. you cannot say a bad thing about them

    • @BenHeath
      @BenHeath  Рік тому

      My business is more reliant on my honesty to my audience which means I criticise the platform all the time, when I believe it is fair to do so. Take a look at my latest video.

  • @taylorkaplan2614
    @taylorkaplan2614 Рік тому

    Hmm, ya fb isn't going to work for my business no matter how much I want it to. I do meme tshirts and those memes will probably break so many rules, I might as well not bother.

  • @janeevans5132
    @janeevans5132 11 місяців тому +1

    Their customer services is nil.

    • @Lilyx002
      @Lilyx002 11 місяців тому +1

      Thank you LOP__TOOLS i would have had to start a new account from scratch if he had not helped me recover my account

    • @Lilyx002
      @Lilyx002 11 місяців тому

      Looking for a support team to help recover your account?
      I want to recommend LOP__TOOLS
      to you his a genius in his job

    • @JohnCarta-zs5ic
      @JohnCarta-zs5ic 11 місяців тому

      I was having this same issue couple of weeks ago but there was no solution,i had to do the selfy photo summit,still my account was disabled,well I came down here were I saw so many recommendations about constructive_fx who helped me out

    • @JohnCarta-zs5ic
      @JohnCarta-zs5ic 11 місяців тому

      He’s on instagram

  • @davinhiscock290
    @davinhiscock290 Рік тому

    I get banned while others allowed abuse you online but ya say one word like twat and I get banned its a discrimination in itself

  • @brandonmoragne
    @brandonmoragne 2 роки тому +2

    got banned 2 seconds ago for no reason lmao

    • @BenHeath
      @BenHeath  2 роки тому +1

      That's unfortunate!

  • @SajiSNairNair-tu9dk
    @SajiSNairNair-tu9dk 2 місяці тому

    👉₹? 😃😮🤨

  • @riknomississippi..cusorspy4275

    Thanks for the knowledge shared.
    Does an Instagram account have to be Instagram manager account or a normal or ordinary Instagram
    Mine was verified though (cusorspy) I followed his instagram