Thank you for this very well-made instructional video. I was about to schedule a service call which certainly would have resulted in a significant cost. This video gave me the information and confidence to make the repair myself.
Thank you so much! We were able to fix our microwave that wasn’t latching after watching this video. Really appreciate you saving us the money on a repair tech.
I know this was posted a few years ago.... but just want to say THANK YOU! Helped me fixed my latch by following the video. (spring came off by slamming) YOU GUYS ARE AWESOME!
You're welcome! We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review We hope that you have a great day!
Thank you!!! I fixed the dislodged latch catch myself with your help and saved replacing the microwave or calling a repairman. Women, you can do this. I had MANY wires...more than what was in this video because a slightly different microwave. About 12 wire connections. I put masking tape on the wires and a little where they went in, labeled with numbers so I knew where they went back. Some needed a bit of prying off.
Awesome instructions! My spring clamp got whacked out and I just needed to reset it. It is very difficult finding something to eat these days when you can't use your microwave. This video allowed me to fix it in 20 minutes. Thanks!
Thank you for making this video! For some reason the upper door lock switch was in the locked position. I reset it & it works like a champ. I'm sure this is only a temp fix. But it didn't cost me anything but my time & saved my wife and I over $100 buying a new over the range microwave. Thank you!
Thank you for this video. It seemed complicated when I first saw the video but it worked. The process was super smooth. The only thing is that the two blue cables plugging into a small black box would not come loose so I did not force them off. Other then that I didn't even have to replace the cam plate. I just had push it back to the open position so the door could lock and unlock properly. That was it. the whole process took like 15 minutes. If I had to do it again I could probably knock it out in 8 minutes now that I know what I'm doing.
You're welcome! We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review We hope that you have a great day!
Same comments as others, but thank you for posting this. It gave me confidence that I could fix the problem with my three year old Whirlpool microwave myself. Fingers crossed!
This is awesome thanks! What I would add is to be certain to tighten the interlock allen (front) screw snugly. Be sure you have the correct allen star bit to get it tight. The constant opening/closing/slamming of the door can cause the interlock to shift slightly over time, and any mis-alignment whatsoever will affect the actuator button's consistency.
Any recommendations on getting the interlock mechanism to properly snap into place? @2:45 Mine refuses to snap back on, and I'm experiencing and odd behavior from the microwave now: when I close the door the fan and light turn on and stay on. Any help or suggestions on troubleshooting this would be much appreciated. TIA!
Paul V thank you thank you thank you, turned out that the latches were moved out of position and when put back my door closed and everything works fine. you took away the mystery on how to get in there safely.
Well after seeing this seems to me that whirlpool should’ve had a recall on this and refunded some people some money. Researching how to fix mine and this is my exact microwave. Hmmmmmm, how lucky I am. Thanks for an amazing how to video.
You're welcome! We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review We hope that you have a great day!
Hi Brian, I had the same problem. I dont think it's a permanent fix but at least the next time we know how to fix it. It it happens for the 3rd time I'll replace the whole switch with the locking mechanism.
Great video I don’t know if this video does apply to my problem. My microwave is a whirlpool low profile model wml55011hs and the door does not close. There is a pin right below the upper latch that won’t let the door to close
I have whirlpool. Suddenly tonight my microwave won’t go on. It flickers like it’s going to work then doesn’t. The door doesn’t seem flush seems like it’s hanging down a bit. Is this the issue. Or did I just never noticed how can I know if it’s issue in your video? Any advice?
I have a Kitchenaid microwave/convection KMHC319ESS2. I started getting the open/close door message that prevents from working. I ordered a bunch of stuff off repair clinic. Ended up replacing the bottom latch and switch, but can't find the actuator part for the bottom latch. The original says W10824413. It still said close door, so then I pushed the existing actuator all the way back so it doesn't 'spring' it just stays in the closed position. It works right now but not sure this half ass fix will work in the long run.
What could it be if I've fixed the latch but it isn't recognizing the door is closed or open ? The light just stays on and ask me to close the door (even when it is closed)
me too. I think the problem is the bottom actuator. I am literally in the middle of replacing that and the switch attached to it, but I can't get it to 'snap in' as shown here. Ugh.
I fixed it by resetting door locks. Used a spoon to set them to locked position, removed control panel per instruction and reset them manually. Worked like a charm.
Our 2-year-old Whirlpool microwave door latches were acting up. Was definitely something with switches/cam plate. Door would think its closed when open and visa versa. I was playing around with a screwdriver poking at the plastic cams from the outside and then the circuit breaker tripped. Microwave never powered back on after resetting breaker! Completely dead. The outlet is fine. Any ideas? It was working totally fine before I poked around at the plastic cams (power, cooking and keypad wise). Thanks in advance for any advice!!
Hi BMJAUDI, I would recommend calling a friend who is knowledgeable with electronics. You probably shorted out a component. It could be a cheap & easy repair. Or you might be better off just buying a new microwave...it all depends on how much money & time you want to spend.
Tony Newman Thanks for the reply. I did some more homework and figured out that there is a fuse at the top behind a metal plate. It was indeed blown from the shorted door switches. I replaced the $2 fuse and door switches and it’s been perfect!
@@BMJAUDI same thing happened to me. Pro Tip: make sure you unplug the microwave before poking around the door latch assembly with a steak knife. For those who dont read instructions, youll need a 250Volt, 20Amp ceramic fuse to replace the blown one. ;)
So far, I'm having a really hard time pulling the red & brown wires. The bottom latch popped off, and I think once I get to it, it should be an easy fix. But this is a $400 microwave, and the lady who owns this condo will freak if I can't fix it, so I want to fix it as quickly as possible.
DO NOT BUY WHIRLPOOL MICROWAVES!!! it's the only microwave that won't recognize the door is open/shut for THREE different design failures. There's the dozen sensors around the door that need to be wiped clean, theres the white latch in this video, and there's the black sensor that burns out.
Thank you for this very well-made instructional video. I was about to schedule a service call which certainly would have resulted in a significant cost. This video gave me the information and confidence to make the repair myself.
You're welcome!
If you would like to give us a review, here is our link: g.page/r/CcVUrahZNozMEBM/review
Have a great day!
Thank you so much! We were able to fix our microwave that wasn’t latching after watching this video. Really appreciate you saving us the money on a repair tech.
I know this was posted a few years ago.... but just want to say THANK YOU! Helped me fixed my latch by following the video. (spring came off by slamming) YOU GUYS ARE AWESOME!
My husband and I were able to repair our microwave using your great step by step directions. Thank you.
You're welcome!
We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review
We hope that you have a great day!
Thank you!!! I fixed the dislodged latch catch myself with your help and saved replacing the microwave or calling a repairman. Women, you can do this. I had MANY wires...more than what was in this video because a slightly different microwave. About 12 wire connections. I put masking tape on the wires and a little where they went in, labeled with numbers so I knew where they went back. Some needed a bit of prying off.
Awesome instructions! My spring clamp got whacked out and I just needed to reset it. It is very difficult finding something to eat these days when you can't use your microwave. This video allowed me to fix it in 20 minutes.
Thanks!
Thank you for making this video! For some reason the upper door lock switch was in the locked position. I reset it & it works like a champ. I'm sure this is only a temp fix. But it didn't cost me anything but my time & saved my wife and I over $100 buying a new over the range microwave.
Thank you!
Thank you for this video. It seemed complicated when I first saw the video but it worked. The process was super smooth. The only thing is that the two blue cables plugging into a small black box would not come loose so I did not force them off. Other then that I didn't even have to replace the cam plate. I just had push it back to the open position so the door could lock and unlock properly.
That was it. the whole process took like 15 minutes. If I had to do it again I could probably knock it out in 8 minutes now that I know what I'm doing.
Found this and saved me time and money! Awesome video!
Thank you! I used this video to fix the latch on my microwave. I couldn't have done it without this video.
You're welcome!
We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review
We hope that you have a great day!
Same comments as others, but thank you for posting this. It gave me confidence that I could fix the problem with my three year old Whirlpool microwave myself. Fingers crossed!
Thanks for the good explanation. My actuators were stuck open. Your instructions allowed me to easily pop them back in place.
Seriously, repair clinic videos are amazing. Thank you for putting this out there!
This is awesome thanks!
What I would add is to be certain to tighten the interlock allen (front) screw snugly.
Be sure you have the correct allen star bit to get it tight.
The constant opening/closing/slamming of the door can cause the interlock to shift slightly over time, and any mis-alignment whatsoever will affect the actuator button's consistency.
Any recommendations on getting the interlock mechanism to properly snap into place? @2:45 Mine refuses to snap back on, and I'm experiencing and odd behavior from the microwave now: when I close the door the fan and light turn on and stay on. Any help or suggestions on troubleshooting this would be much appreciated. TIA!
Great explanation of how to get to these latches! Did the work in less than 30 minutes!
Thank you. Wouldn't have know how to get to these switches without you.
Paul V
thank you thank you thank you, turned out that the latches were moved out of position and when put back my door closed and everything works fine.
you took away the mystery on how to get in there safely.
Well after seeing this seems to me that whirlpool should’ve had a recall on this and refunded some people some money. Researching how to fix mine and this is my exact microwave. Hmmmmmm, how lucky I am. Thanks for an amazing how to video.
Thank you for posting! Saved me time and money
You're welcome!
We are always happy to help. If you would like to give us a review on Google, we would much appreciate it: g.page/r/CcVUrahZNozMEBM/review
We hope that you have a great day!
This video saved me for sure on getting a repair tech the latches were loose with the springs not in the right position.
Excelent video, very well explained. I am using this for try to fix my microwave.
Is the bottom one replaced the same way? Looks like I need to replace both of them
Thank you sooo much for this video! turns out i didn't even need to replace the actuator just had to reset the top latching mechanism and good to go!
Hi Brian, I had the same problem. I dont think it's a permanent fix but at least the next time we know how to fix it. It it happens for the 3rd time I'll replace the whole switch with the locking mechanism.
Great video
I don’t know if this video does apply to my problem.
My microwave is a whirlpool low profile model wml55011hs and the door does not close. There is a pin right below the upper latch that won’t let the door to close
Amazing sir. I am a chick and w the right tools this was so simple to do. I saved me money for repairs/new purchase. Your da bomb! Thank you
Thanks for the video. Worked like a charm on my kitchaid.
Huge thank you! Very helpful and exactly what I needed to fix my door
You 100% saved my life!
Thank you for this great how to video, easy job to do!
I have whirlpool. Suddenly tonight my microwave won’t go on. It flickers like it’s going to work then doesn’t. The door doesn’t seem flush seems like it’s hanging down a bit. Is this the issue. Or did I just never noticed how can I know if it’s issue in your video? Any advice?
Very helpful can’t thank you enough
I have a Kitchenaid microwave/convection KMHC319ESS2. I started getting the open/close door message that prevents from working. I ordered a bunch of stuff off repair clinic. Ended up replacing the bottom latch and switch, but can't find the actuator part for the bottom latch. The original says W10824413. It still said close door, so then I pushed the existing actuator all the way back so it doesn't 'spring' it just stays in the closed position. It works right now but not sure this half ass fix will work in the long run.
Is this same process for a Maytag?
This video saved me. Thank you thank you thank you
What could it be if I've fixed the latch but it isn't recognizing the door is closed or open ? The light just stays on and ask me to close the door (even when it is closed)
motomuscl3 did you ever figure it out? I'm having the same problem.
Me too!
me too. I think the problem is the bottom actuator. I am literally in the middle of replacing that and the switch attached to it, but I can't get it to 'snap in' as shown here. Ugh.
I fixed it by resetting door locks. Used a spoon to set them to locked position, removed control panel per instruction and reset them manually. Worked like a charm.
@@MMLZDSA Hello, how do you reset door locks?
This helped.
Thanks
Our 2-year-old Whirlpool microwave door latches were acting up. Was definitely something with switches/cam plate. Door would think its closed when open and visa versa. I was playing around with a screwdriver poking at the plastic cams from the outside and then the circuit breaker tripped. Microwave never powered back on after resetting breaker! Completely dead. The outlet is fine. Any ideas? It was working totally fine before I poked around at the plastic cams (power, cooking and keypad wise). Thanks in advance for any advice!!
Hi BMJAUDI,
I would recommend calling a friend who is knowledgeable with electronics. You probably shorted out a component. It could be a cheap & easy repair. Or you might be better off just buying a new microwave...it all depends on how much money & time you want to spend.
Tony Newman Thanks for the reply. I did some more homework and figured out that there is a fuse at the top behind a metal plate. It was indeed blown from the shorted door switches. I replaced the $2 fuse and door switches and it’s been perfect!
@@BMJAUDI same thing happened to me.
Pro Tip: make sure you unplug the microwave before poking around the door latch assembly with a steak knife. For those who dont read instructions, youll need a 250Volt, 20Amp ceramic fuse to replace the blown one. ;)
So...... What do you do if you accidentally pull it out one of the electrical switches?
My switch just pushed back. the doors will not latch n the bottom. I am going to try this tonight. THANK YOU
My problem is my latch actuator top not locking with the top hook because the piece was pushed back
I did this, and plug the wires in correctly, but the microwave will not power on now. Yes, I plugged it back in.
why is there no service manual for this microwave?
Hi Stan,
Everything these days is online. That's probably where you will find yours.
❤❤❤❤ty
You're welcome!
If you would like to give us a review, here is our link: g.page/r/CcVUrahZNozMEBM/review
Have a great day!
So far, I'm having a really hard time pulling the red & brown wires. The bottom latch popped off, and I think once I get to it, it should be an easy fix. But this is a $400 microwave, and the lady who owns this condo will freak if I can't fix it, so I want to fix it as quickly as possible.
the blue cord are hard ti take off
hard
DO NOT BUY WHIRLPOOL MICROWAVES!!! it's the only microwave that won't recognize the door is open/shut for THREE different design failures. There's the dozen sensors around the door that need to be wiped clean, theres the white latch in this video, and there's the black sensor that burns out.
I can not remove the blue wires for the life of me