Is This Dealership Being HONEST?!?! | Live Negotiation

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  • Опубліковано 23 вер 2024
  • New Series where we test dealerships to see how easy they are to work with online and teach some tips along the way!
    I negotiate car deals and often do it daily on my live streams. You definitely don't want to miss the action.
    Connect with me at:
    👉 TikTok: / tomislavmikula
    👉 Twitter: / tomislavmikula
    👉 Instagram: / delivrdtome
    -----------------------------------------------------------
    🔔 Subscribe On UA-cam Here: 👉 / @delivrd
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    🚘 Learn more about Delirvd's services here: 👉 delivrdto.me
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    📅 Need me to negotiate your next car deal? Schedule here 👉 delivrdto.me/s...

КОМЕНТАРІ • 139

  • @gtf5392
    @gtf5392 3 місяці тому +33

    This salesman was super chill - way better than my local Toyota dealer.

  • @Lisa25219
    @Lisa25219 3 місяці тому +10

    love the audit. very helpful for learning.

  • @bamacbatful
    @bamacbatful 3 місяці тому +15

    very interesting video. thanks for the content.

    • @Delivrd
      @Delivrd  3 місяці тому

      Glad you enjoyed it!

  • @markrrynolds
    @markrrynolds 3 місяці тому +1

    All dealers (in this case Toyota) in DFW area have either met or need to meet their month end new car sales number. The way to get the best deal is to find the dealer who hasn’t met their month end number and is therefore motivated to sell a car. This only works during the last few days of each month and the deal must close before the end of the month.

  • @kenbrown5449
    @kenbrown5449 3 місяці тому +5

    I like this video format. Thumbs UP!

    • @Delivrd
      @Delivrd  3 місяці тому +1

      Glad to hear it!

  • @danc9440
    @danc9440 3 місяці тому +5

    Fair Assessment of the transaction, especially on a Hybrid RAV4. Thanks Tomi for posting up the 'Audit".

    • @Delivrd
      @Delivrd  3 місяці тому

      My pleasure!

  • @NealChauhan
    @NealChauhan 3 місяці тому +1

    So people pay you $1000 to save them $3000+ on their new car. That's a lucrative business for you, unlimited content for us, and thousands of savings for the buyer. Hell of a business, dude!

    • @Delivrd
      @Delivrd  3 місяці тому +1

      Thank you so much :)

  • @TheErvdoggie
    @TheErvdoggie 3 місяці тому

    LOVE the videos! Always eye-opening to see that we're not alone with some of the stuff these dealerships will try--well done!

  • @Jeffrey7348
    @Jeffrey7348 3 місяці тому +4

    I would pay $344 DOC fee all day long, come to Florida and see what these crooks are charging!!!

    • @josephkelleher8820
      @josephkelleher8820 3 місяці тому

      DOC fees are junk fees. In my opinion they shouldn't be paid. The max doc fee in my state is $175.

    • @claytondavenport6207
      @claytondavenport6207 Місяць тому

      I don’t know how they’re getting away with it anymore? Nobody has money like they did years ago. But these dealerships mark up vehicles, and price them in general like we’re all rich. I don’t know how they’re making money anymore.

  • @jordonpratt2604
    @jordonpratt2604 3 місяці тому +4

    Been waiting for another video to drop

  • @curiousmind2429
    @curiousmind2429 2 місяці тому

    Yes, I want to see more of this type of videos.

  • @bigrndahouse
    @bigrndahouse 3 місяці тому +3

    This is 🔥. Nice work

    • @Delivrd
      @Delivrd  3 місяці тому +1

      Thanks 🔥

  • @stephkent2736
    @stephkent2736 3 місяці тому +2

    I think the doc fee can depend on local customs and traditions. In OH, the doc fee is 10% of the car value, up to 250. Many places now just change $250 and flat rate it across the board, which isn't the best but it can prevent a lot of problems. In a state that caps fees under 300, it's likely non-negotiable and in states without a cap it's a sign of how much they are going to gouge you.

    • @jerrylundegaard2592
      @jerrylundegaard2592 3 місяці тому +1

      Those doc fees are always negotiable. They are not legally required and are always a choice by the dealer. They are fake. They are simply part of the price.
      The price includes all dealer costs including the very minor amount for documents.
      What is true is dealers are required by their attorneys to list the fee on every contract if they charge the fee to one customer. If not they can be sued.
      But that does not mean you need pay the fake fee. Just reduce the price by the fee. Just today, my daughter bought a new vehicle. After negotiating the price the sales person tried to add a $400 doc fee. She balked saying she would not pay it. The price was reduced by the doc fee.

    • @craigfin3222
      @craigfin3222 3 місяці тому

      Any fee that is not required by law or manufacturer is always negotiable. If they want to charge the fee just for show, tell them to give a equivalent discount on the price.

  • @hi55us2
    @hi55us2 3 місяці тому +1

    Love the format and the content, great job

    • @Delivrd
      @Delivrd  3 місяці тому

      Much appreciated!

  • @mikegentzke6424
    @mikegentzke6424 3 місяці тому

    Stumbled across this podcast. I really enjoyed it.

  • @nealhansen6602
    @nealhansen6602 3 місяці тому

    Tommy ! Tremendously helpful you are!👑

  • @Budgeman83030
    @Budgeman83030 3 місяці тому

    In South Dakota, there is no limit on Documentation Fees but I’ve seen it as low as $140 to as high as $250

  • @twstalder
    @twstalder 3 місяці тому

    Love this. On a side note, I’ve noticed a lot of newer Ford vehicles that were originally sold in Canada then transported to the United States. Why is this happening? A year ago it was very common around the KC area.

  • @josephsharp9939
    @josephsharp9939 3 місяці тому

    Clicked so damn fast on this; planning to buy the same car but LE in September. My rationale is the summer buying rush will have cooled and they’ll be trying to make space for the 2025s

    • @Delivrd
      @Delivrd  3 місяці тому

      Hopefully you liked it!

  • @justahumbledude
    @justahumbledude 3 місяці тому

    My humble opinion: this is good. I think there are web sites out there rating dealers.... maybe coming up with the comprehensive criteria and then let the viewers fish using it might be better. If you continue the series...showcase the worst of the worst for more entertainment value lol.

    • @Delivrd
      @Delivrd  3 місяці тому

      Of course! I already have episode two and its a doooozy

    • @EMA-uk5ob
      @EMA-uk5ob 3 місяці тому

      @@Delivrd cant wait

  • @grxve___
    @grxve___ 11 днів тому

    Thats a good dealership thats gonna sell a lot of kf cars

  • @gavg8tr
    @gavg8tr 2 місяці тому

    I am wanting to buy a 2024 Hyundai Tucson hybrid or 2023 used from Holler Hyundai in Winter Park, FL. I would be a repeat customer. Last time, I bought a used 2015 Sonata sport 2.0 turbo in 2017 and I did not ask for the out the door price and was sold products in the finance office. I want to see if they are actually giving good deals and if they will sell at or below MSRP.

  • @danielo4915
    @danielo4915 3 місяці тому +5

    I like this concept.

  • @Royaldetailingmd
    @Royaldetailingmd 3 місяці тому

    Your videos make me want to negotiate a new car deal!

  • @faint442008
    @faint442008 Місяць тому

    Any advice when wanting to purchase a brand new rav4?

  • @rebeccatrainor734
    @rebeccatrainor734 3 місяці тому

    Tomi - How should someone think about working with a sales person who indicates they are the finance, sales manager along with being the sales rep...a 'one stop shop'?

  • @hotwaxandbubbles
    @hotwaxandbubbles 3 місяці тому

    I wanna see you do "Mark dodge" in lake charles. I do not work there. I've been to the store and tried to negotiate over the phone. The guy I got said "the price is the price" and gave some pretty clear signs I could f off if i didn't want to pay it.

  • @josephkelleher8820
    @josephkelleher8820 3 місяці тому

    A DOC fee is a junk fee. If they insist on leaving it in just tell them they can leave it in but you want that deducted from the final top line price. If they say no just start walking out.

  • @blakespower
    @blakespower 3 місяці тому

    I did it I bought a new car on my own and it was so easy was a Mazda had 2500 off on preferred and select cx 50 they were very nice people didnt try any games paid cash 31000 and some change

    • @Delivrd
      @Delivrd  3 місяці тому

      Love this!

  • @trueheads
    @trueheads 3 місяці тому

    Walser Subaru in Burnsville MN.
    Great sales record and track record

  • @MiguelHernandez-jf7cc
    @MiguelHernandez-jf7cc 3 місяці тому

    Mike was the best salesman 😮.

  • @ns6490
    @ns6490 3 місяці тому +1

    Did you block your number, or maybe use a number spoof app when calling? If not, i would be suspicious of dealers posting a sticky note with your phone number on every phone, with the intention of getting a good audit from you.

  • @alansmith5255
    @alansmith5255 3 місяці тому +4

    Califonia dealers by law can only charge $85 doc fee

  • @UtubeAdviser
    @UtubeAdviser 10 днів тому

    express toyota headquarter in southflorida $1660.75 doc fees for a 2024 toyoya corolla le. What the f***???

  • @ajbaums5687
    @ajbaums5687 3 місяці тому

    I want to see you negotiate a used vehicle

  • @supersteve8305
    @supersteve8305 3 місяці тому +1

    Mike was great.

  • @colette-adcock
    @colette-adcock 3 місяці тому

    Yes! Grainger in
    Orange Texas

  • @soNso2
    @soNso2 3 місяці тому

    Guy was pretty cool. Love the extra $500

  • @merkgalifinakis1817
    @merkgalifinakis1817 3 місяці тому

    Love this, commenting for algorithm

  • @IAmJeka
    @IAmJeka 3 місяці тому

    1:43 I’m helping my neighbor get a Toyota RAV4 hybrid Xle and she doesn’t think we can get anything a bit lower than msrp and in fact a dealership was charging her 1099 for LoJack, 599 tints, 199 wheel locks and all that nonsense.
    What do you think

  • @ronaldcarnevale3424
    @ronaldcarnevale3424 3 місяці тому

    You never had a video about negotiating a lease deal using your leased car as your trade. Im thinking I need to first agree on the out the deal. Then at that time try to deal on the lease. Right? Can you do a video on that?

  • @eddiew.6485
    @eddiew.6485 3 місяці тому +3

    Tomi…………..Big Guy! Running the pack as the Alpha 🐕 Dog…….question: that $344 doc fee, could you ask the dealer to offset that outrageous fee by lowering the OTD price the equivalent of what you feel is a proper doc fee? Thanks handsome!

  • @charlie3851
    @charlie3851 3 місяці тому +1

    If trading in a vehicle, would you tell him yes when asked or leave it up in the air until you have n OTD

    • @Delivrd
      @Delivrd  3 місяці тому +1

      I would wait til after I negotiate the car.

    • @garyford516
      @garyford516 3 місяці тому

      Trade ins and money down I discuss with the finance manager

  • @fanwan8810
    @fanwan8810 3 місяці тому

    Tomi can you negotiate on a Toyota Camry 2025! Excited to see you get a deal on that one, consider it a challenge. Btw great work on this video

  • @laronthelion8561
    @laronthelion8561 3 місяці тому +1

    Here from cqa! Nice channel

    • @Delivrd
      @Delivrd  3 місяці тому

      Thanks for coming

  • @BradHowder
    @BradHowder Місяць тому

    Audit Freeman Toyota in Ft worth Tx. Thanks

  • @jwreeves55
    @jwreeves55 2 місяці тому

    great vid. more of these please

  • @leonardyoung6821
    @leonardyoung6821 3 місяці тому

    Whenever a customer asks for my best price, I simply tell them the price we have advertised online already. If it wasn't a good price, we wouldn't advertise it.
    If the customer disagrees, he can make us an offer. I am not discounting the car without first getting a commitment to buy from the customer. No commitment, no discount.
    This is also why customers can often negotiate a better deal in the store than over the phone. You have to give something to get something. Dealers will trade a smaller profit for the assurance, or at least greater likelihood, that a deal will be done quickly.

    • @Delivrd
      @Delivrd  3 місяці тому

      If you can sell it for "X"... I will come in right now and buy.

    • @leonardyoung6821
      @leonardyoung6821 3 місяці тому

      ​@Delivrd , yes, that is what dealers are looking for. Trying to ask for "best price" only works with green peas or desperate salespeople.

  • @SupraManG
    @SupraManG 3 місяці тому

    Tomi, this is a great example of how to negotiate a deal. However, I wish Florida's DOC FEE was that low. As of 2 months ago, Florida's DOC FEE is over $1000!! Is it possible to negotiate the price on that down?

    • @Delivrd
      @Delivrd  3 місяці тому

      Its possible to negotiate a bigger discount yes!

  • @Farmer3190
    @Farmer3190 3 місяці тому +1

    Didn’t ask if you were having the most absolute fantastic day of your life and that he was going to give you super duper American GI number 1 customer service. Not Andy Elliot trained.

  • @abrahamjohnson3920
    @abrahamjohnson3920 Місяць тому

    do Honda Brockton please

  • @IAmJeka
    @IAmJeka 3 місяці тому

    I worked at Subaru of Gwinnett in Ga, Jessica but my friends still work there. Can you check them out?

  • @TheKevinFanClub526
    @TheKevinFanClub526 3 місяці тому

    So end of the month for dealers is that actually near the 30th? Or do they have their own end of month date?

  • @steveschaffer1797
    @steveschaffer1797 3 місяці тому

    Let's get started

  • @locknload4691
    @locknload4691 3 місяці тому

    Any chance auditing Feeman Toyota in Hurst? I hear their commercials all the time on WBAP-AM 820, and their "deals" sound too good to be true.

  • @timkerr7476
    @timkerr7476 3 місяці тому

    Yeah solid video. Keep them coming

    • @Delivrd
      @Delivrd  3 місяці тому

      Thanks! Will do!

  • @brownhammer3755
    @brownhammer3755 3 місяці тому

    It’s so wild how stores give a OTD I work for a top 10 dealership in the nation and we would never

  • @Cory69
    @Cory69 3 місяці тому +1

    $344 is cheap for a doc fee lol they charge 600-800 in MA

    • @jerrylundegaard2592
      @jerrylundegaard2592 3 місяці тому

      Only fools pay those doc fees. They are fake and solely used by the dealer to increase profit.
      A $344 doc fee is not cheap. That is $344 for virtually nothing. All those documents are completed while you are in that nice F&I office with that smarmy F&I manager. Do you think those wonderful minutes are worth $344 or more?
      I have purchased many vehicles in Mass and RI. On every one, including one today, The price or the trade value was adjusted for the dealer's doc fee.
      Unless you have truly got to the dealer's lowest price (not often) no dealer is going to let a valid sale walk out without giving some consideration for the fake doc fee.

  • @ASheeLee74
    @ASheeLee74 3 місяці тому

    Can we do Hennessy Lexus of Gwinnett or Atlanta

  • @johnmayerislovee
    @johnmayerislovee 3 місяці тому

    Doc fee's in Florida are generally over $1,000 for ALL new cars.

  • @richardcope6523
    @richardcope6523 3 місяці тому

    I’d like to see a video with a 3/4 ton truck. Dealerships refuse to negotiate on these.

    • @Delivrd
      @Delivrd  3 місяці тому +1

      Sure can do!

  • @peterjiang6350
    @peterjiang6350 3 місяці тому

    try toyota bay ridge brooklyn heard that they upcharge insane!

  • @deanmitchell9568
    @deanmitchell9568 3 місяці тому +1

    I like this.

  • @1951Roy
    @1951Roy 3 місяці тому

    Good video, I'd buy from Mike.

  • @regdrums1
    @regdrums1 3 місяці тому

    Great video I would like you to do more like this

    • @Delivrd
      @Delivrd  3 місяці тому +1

      More to come!

  • @kurt847
    @kurt847 3 місяці тому

    I want to go food shopping with you 😊

  • @therealsk8ter101
    @therealsk8ter101 3 місяці тому

    this was fire i want more i need

  • @snake0911
    @snake0911 3 місяці тому

    Is there a site where you can find out invoice prices? Or you just know them based on experience?

    • @Delivrd
      @Delivrd  3 місяці тому

      Just based on experience!

  • @zillamill
    @zillamill 3 місяці тому

    good stuff

  • @therealsk8ter101
    @therealsk8ter101 3 місяці тому

    Do Kia North in Michigan

  • @dannyknuth3599
    @dannyknuth3599 2 місяці тому

    How would I hire you to negotiate a vehicle for me or that not what you do

    • @Delivrd
      @Delivrd  2 місяці тому

      Www.delivrdto.me

  • @BTC909
    @BTC909 3 місяці тому

    More of these.

  • @garyfoote3221
    @garyfoote3221 3 місяці тому

    How do you know he was really giving invoice pricing? You never ask the MSRP on the vehicle.

    • @Delivrd
      @Delivrd  3 місяці тому

      Something I didn't clarify in the video. I have the window sticker from the website.

  • @Diego-Huaman
    @Diego-Huaman 3 місяці тому

    Joe Machens Toyota ask for Jimmy!

  • @hypnoticimage9687
    @hypnoticimage9687 3 місяці тому

    Somebody is Texas like give me $35.5 out the door.

  • @aFoYiii
    @aFoYiii 3 місяці тому

    New to this channel. Does he buy these cars, or is he negotiating for another party? And if so does he charge that other party to do the negotiating for them?

    • @Delivrd
      @Delivrd  3 місяці тому

      I charge and negotiate for my clients!

    • @Cje233
      @Cje233 3 місяці тому

      @@Delivrdbut this video you were only negotiating to negotiate. You didn’t ask the dealerships if they wanted to role play - you told them you were a real client. There’s a reason you didn’t tell them the real motivation…Brad…
      I think you are onto something with what you’re building on your channel. But doing so highlighting what everyone hates about car dealerships by simultaneously being dishonest….it’s entrapment

    • @Delivrd
      @Delivrd  3 місяці тому

      @@Cje233 I think you missed the entire point of the video.
      This dealership asked to be audited. That is why I did it. At the very beginning of this video I make that crystal clear and show the messages asking me to audit them.
      I also paid the sales person for his time. If I told him it was a role play it wouldn't be genuine. My name is very well known, and if I used it there is a high likelihood he would know who I was.
      I stand by I only audit dealerships that say they want, or make claims they would never do X,Y, Z. This is a secret shop. They are also again... being paid for their time.

    • @zillamill
      @zillamill 3 місяці тому

      ​@Cje233 hey man good catch you got him! Let me show you some cars I have for sale sometime if you wouldn't mind.

  • @jaysoncogan9295
    @jaysoncogan9295 3 місяці тому

    Good stuff

    • @Delivrd
      @Delivrd  3 місяці тому

      Appreciate it

  • @Samueldonovan2007
    @Samueldonovan2007 3 місяці тому

    Ya know. I deleted my comment on your other video. I do understand why you do this…at the end of the day I appreciate this more than the car edge guys (who are also just selling their own warranties and other products).

    • @Delivrd
      @Delivrd  3 місяці тому +1

      Hey. I appreciate this :). I’m all about education. Nobody needs to hire anyone to do this (unless they want to save time)

    • @Samueldonovan2007
      @Samueldonovan2007 3 місяці тому

      @@Delivrd I’m very new to the business and am coming from a brand with an inability to make any money on anything under msrp haha so now looking at my invoices on vehicles where I’m at now, this make sense hahab

  • @justanobservation3423
    @justanobservation3423 3 місяці тому

    I've probably made 20ish calls and I've only had 1 dealer be that easy. This was basically best case scenario for calling.

    • @Delivrd
      @Delivrd  3 місяці тому

      Correct. I have plenty of bad videos

  • @JeseSLU
    @JeseSLU 3 місяці тому

    Can you do Ferman Mazda in Tampa Florida? I just bought my CX-5 Premium Plus for a 38.4k out the door with a $1200 dealer fee. I've been watching you for a while now and I try to use all your tactics but that's the best I could get. MSRP was 38.5 with a 4K discount. Tax title license plus the 1200.00 dealer fee. Love your stuff man!

  • @robertnelson4755
    @robertnelson4755 3 місяці тому

    Why don't you simply negotiate with a major dealership that handles every brand of vehicle? Tell them if they are willing to give you so much off every vehicle you will direct every customer to them. Over time they can sell you dozens of vehicles rather than just call many dealerships for a one-off? That would make your job easy, I.E. someone calls for a Toyota, you call "your guy" deal done, no games, no back and forth.

    • @Delivrd
      @Delivrd  3 місяці тому

      Few different reasons, every dealership is different on the deals they want to give. Sometimes they give great deals, other months they aren't willing to discount.
      People pay me to get them the best deal, which means I always shop the competition. A slightly longer process but ensures the best result.

  • @TheRealMax77
    @TheRealMax77 3 місяці тому +1

    More

    • @Delivrd
      @Delivrd  3 місяці тому

      Yes can do!

  • @thegonz7833
    @thegonz7833 3 місяці тому

    Mike gets a 10,

  • @colefrahm199
    @colefrahm199 3 місяці тому

    So you negotiate cars then don’t buy them?

    • @Delivrd
      @Delivrd  3 місяці тому +1

      I negotiate for my clients. 99% of my time. Occasionally I have a sales manager in my comments that wants me to audit them. In these situations, I do these. I pay the sales person for their time.

  • @Seanhaggs
    @Seanhaggs 3 місяці тому

    Wasnt this just a setup so he was genuine since it wasnt a real sale? 😂😂😂

    • @Delivrd
      @Delivrd  3 місяці тому

      Not a set up, he had no idea I was calling. I get hundreds of comments and dms, didn't once respond or warn them I was doing this.

  • @cwhouser
    @cwhouser 3 місяці тому

    You make good content and have valuable information, but the recent introduction of the soyjak thumbnails is cringe.

  • @TelecomDr
    @TelecomDr 3 місяці тому +1

    Not a fan of doing a fake deal wasting the sales reps time. He didn’t ask for his time to be wasted.

    • @Delivrd
      @Delivrd  3 місяці тому +1

      We paid him for his time, and he spent 11 min.

  • @Wayneman50
    @Wayneman50 3 місяці тому

    Repeat video

    • @Delivrd
      @Delivrd  3 місяці тому

      This is not a repeat..... You may of just saw it live

    • @Wayneman50
      @Wayneman50 3 місяці тому

      @@Delivrd Must have, so for me, it’s a repeat.

  • @williamwelch1513
    @williamwelch1513 3 місяці тому

    I swear, consumers have gotten just as bad as the salesmen. A friendly and professional salesman gives you invoice price off the break and over the phone and you have the audacity to ask for another discount? Smh. But yet the $344 doc fee is a “little high”. Perhaps it’s because your price expectations are too low. I absolutely love your videos until the point where you try to squeeze every penny out of the deal. All this time spent calling all these dealers and wasting so many people’s time who work on commission. Just find a dealer and a salesperson that you like and pay what the price is. Let them make their money. Sheesh.

  • @IAmJeka
    @IAmJeka 3 місяці тому

    1:43 I’m helping my neighbor get a Toyota RAV4 hybrid Xle and she doesn’t think we can get anything a bit lower than msrp and in fact a dealership was charging her 1099 for LoJack, 599 tints, 199 wheel locks and all that nonsense.
    What do you think

    • @IAmJeka
      @IAmJeka 3 місяці тому

      Lol your video answered my question