Saatva buying experience: The good, bad, ugly - plus a return and why...
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- Опубліковано 3 бер 2021
- Here is a summary video of my experience buying a Saatva Classic Queen 14.5" mattress and foundation (box spring) in 2021.
In it, I discussion the site, the buying process, (full disclosure) the return process, and of course the single reason it got returned.
Check my channel for the updates of 20 nights on the mattress.
Thanks for this review bro. You are doing all of us folks looking for mattresses, and considering saatva, a service. Hats off to you for being truthful and sharing your honest experience.
The youtube algorithm tries to hide your review cause it is honest and not sponsored.
I trust that is correct - I'm not a money maker for the platform.
Thanks for doing this, I appreciate it👍
Really appreciate the review, Chuck. Solid analysis!
I had the BEST experience with my buying experience with my representative and she guided me through all ?s and concerns. I bought the loom & leave as a side sleeper, the soft version.
I gotta say this is a phenomenal review … been doing a lot of research for the past few days and I’ve been stuck so thanks a lot. I’m a big guy but not super heavily; I was seriously considering the classic plush soft. However, now I’ve changed my mind because I’d like more side pressure relief so will be looking to purchase the Loom & Leaf mattress. If got any tips on that please let me know.
It takes a few weeks to break in a new mattress. Saatva was generous to me and sent me a mattress topper as a gift for free after I bought my bed. That's an extra $450. I found Saatva to be quite incredible...and I love my bed...but I do recall it took a few weeks to break in. I would recommend them and buy from them again.
I hope everyone that buys any mattress can say this, because when it is the wrong mattress, you know and you know hard. And I'll repeat what I share from my experience - just because it was like that for me, it won't be for everyone, and even though the 3+ weeks we spent on it were horrible for us, the experience was still great.
😊
Thank you for your helpful review!
Thank you I was on the fence about stearns & fosters and saatva
Thank you so much for this review! It’s extremely difficult to find an ACTUAL honest review. I also purchased the saatva classic plush as I’m a side sleeper and I agree it’s definitely more of a medium on the firmness scale. It’s a beautiful bed and I find it comfortable when laying on my back but when I sleep on my sides I wake up with shoulder pain and numbness. I called for a return, just hoping it goes a lot smoother than your experience lol.
+1 - us side sleepers need to stick together. The Saatva on my back, fabulous; on my side, no bueno. As long as you can get through on the phone and are clear about all the pieces you are sending back, I am sure you'll be fine. I blame COVID and my own assumptions as to what my problems were (and the amateur invoicing was a minor annoyance) - but they help up their end, and I give them A++ for that.
Saatva is the number 1 bed at the Wynn Hotel in Vegas.
For those who have back and sholder pain I recommend an adjustable bed frame.i have hips arthritis and diabetic nerve pain. The frame help a bunch.
I'm glad I saw this comment. I've been having a lot of hip and shoulder pain, and I'm still researching what mattress to get. I have a Lucid mattress pad, and I HATE IT. Too plush and I do not like sinking into it.
@msdizzydolores glad I can be some help. The saavta classic is a great mattress. Well made and adjustable bed friendly. Me and my dogs are very pleased with it.
Thank you for the review. I’m almost ready to purchase the Plush Saatva. I’m a back and side sleeper and am afraid that the plush will be too soft. After hearing your perspective, and at the suggestion from a great customer service rep, the plush seems to be what I’m looking for. The rep is a senior rep and gave me her direct extension to make everything run smooth. I’m really hoping this is a good fit for me, as the Sealy Lacey Hybrid in soft is not comfortable at all to me. It’s a weird feeling of sinking into a firm mattress. Hope you’re happy with you’re new mattress.
I hope your purchase works out for you. As I say all the time - since mattress manufacturers don't use a standardized comfort scale, comparing brands is like comparing apples and hand grenades. They may be about the same size, but one hurts much worse. Although the Saatva plush was not right for us, I have spoken to many people who think it is the perfect kind of soft for them.
@@chuckjackson4487
Thank you so much, I hope so too! Best to you.
@@LauraAnn000 Did you go with the PLUSH? We got the Luxury firm and think its too firm as we are dominantly side sleepers. We might swap out for the Plush after all. Just wondered what your experience was?
Great review! I am considering the Saatva purchase as I had never heard of them, and well, here I am to learn more about personal experiences! If nothing else, you/we learned that you can't apply the scale of one company to another! But I feel you!
This is off-topic, but in hair color, it seems to be common in almost all brands that a ".1" after the number is the color ash, but in the brand Schwarzkopf, it's ".5" that indicates ash! So, even in hair color you can't bank on a ".1" being an ashy tone and ".3" being a gold tone! Just thought I would share that!
It's great to hear that you returned to your S&F bed that you love. My mom loves that brand, but geez, it's too soft for me! Now, I am wondering if I should just buy another Spring Air?! lol I have had 2 of them and I love their bed but can't find them anywhere. It was Goldilocks-perfect! Thanks again for taking the time to share your experience!! :D
It's totally true - this experience certainly taught me not to take the manufacturer's word for anything. If there isn't an independent organization making the judgments, then it's completely arbitrary.
I'm not sure where you live, but if in the northeast US, Mattress Firm and Metro Mattress allegedly can get Spring Air (I've never been on one, but I learned that when I was shopping - it came highly recommended, but neither place had one set up to lay on).
I just got mine (the classic) and I love it. I have an adjustable bed and it fits like a dream. I have sleep in the dirt, a truck, on the ground in the snow so I'm not one of these people that can feel a pea under my matress. They are firm and very supportive and I sleep on my side, back and stomach and I love this mattress. If you wake up with back or sholder pain, you need to see a doctor. No mattress is going to correct that
Hello, what firmness level did u get your Saatva mattress in?
@shannondarling1001 I got the classic and I've had it about a year now. No complaints what so ever. The double spring setup handles getting conformed to the adjustable frame without losing its support. I'm a big man and sleep alone but I didn't opt for the next level up because I was afraid of the bed being too firm. Things I can say is the sides of the bed (edges) don't collapse under weight.
My biggest complaint is that you can't flip it for even wear. Get a really good mattress cover and protect your investment and you'll get 20 plus years out of this one.
One amazing mattress and that's coming from a man who moved people for a living
@@richardcataldi5464 thanks for the reply
Thank you soo much!!!
Thanks for this review. I have been having a really hard time deciding on a new mattress and something keeps bringing me back to the Saatva plush soft but I keep hesitating because I was worried about it being too soft. Knowing that it's actually firmer might help me pull the trigger.
theres no plush....definitely not to soft
Agreed, this mattress is hard as a rock! I got the Luxury firm and it's more like a 8-10, it's no where near a 6. They say it will get softer but I really don't think so. But even so I will give it another week or so. Did you buy the stearns and foster? I was thinking about Puffy??? Thoughts?
real review finally. 5-star nonbias review. I appreciate you, sir.
And I appreciate this comment. Thank you.
@@chuckjackson4487 im thinking about purchasing a king wink bed . i was wondering what bed brand your wife and you settle for
I am 5.5 weeks in on my Saatva Classic king in Plush soft. It’s working out well for us we are both side sleepers. I’m petite
That's good to hear. In hindsight, if it were just me and I wasn't sharing the mattress, I would have probably kept it longer to see "how" it would break in. That said, I am 240 lbs. and it showed not willingness to get any softer and I think the "firmness" was in the pillowtop.
Saba Rahman - How long was your breaking-in period? I bought the Saatva Classic in luxury-firm, which is supposed to be the middle ground between plush-soft and firm. It's so firm that I wake up with a sore lower back. I, too, am petite and heard that if you're petite, mattresses will feel firmer than for the average person. I don't know how long I should wait for it to "break in." Not sure if I should exchange it for the plush-soft, as what if it's too soft? Soft is bad for a sore back, but since Chuck Jackson says it feels firmer than soft, perhaps that's what I need. Other than confusion over the right firmness, I really like the Saatva and how well it's made. The adjustable base is awesome, too, and really helps with the back pain if I raise the head and feet. But sometimes, I just want to sleep flat, so I can't rely on the base alone for comfort.
@@e.castlerock8454 I believe you need the plush because you are lighter in weight.
@@SherrelleWright - Thank you for the suggestion. What I finally had to do was exchange it for the Firm because I thought a sore back requires firmness. Saatva charges $100+ to return/exchange. The Firm was even worse. I wanted to try the Plush, thinking maybe I do need soft, but I didn't want to chance it and have to pay $100+ to exchange for the Plush and another $100+ to return it if it didn't work out. I simply returned the Firm.
Are you still looking for Saatva mattress?
Late to the party, but grateful I came across your review. I just purchased a Saatva Memory Foam after a lot of research and discussion with their customer service. However, it is MISERABLE to sleep on and despite them offering to ship a free memory foam topper during the "breaking in" period, I was seriously considering asking for an exchange to the Classic Plush. However, after listening to your experience, I'm going to return and look elsewhere. Customer service has been okay thus far, but these obviously run firm. The Memory Foam is marketed towards side sleepers and I have never been as uncomfortable as on this mattress. I also find it telling that they are very quick to immediately offer what are probably not inexpensive toppers - for free - in order to try and get folks to keep these. Moral being, I'll never buy without being able to try in person. Thank you again!
Question
Did you ask them to exchange for a softer plusher mattress?
Different manufacturers use different products.
What did you eventually end up with that IS soft enough. I am sure I w/have a similar experience with their plush soft not being soft enough. I am on my 3rd new mattress. O for 2 at Mattress firm (the name is enough of a clue) What are you sleeping on that is soft enough. My hips feel like lm on a yoga mat on the floor! thanks Chuck!
We were looking for non chemical fire retardant and home delivery. That is why we went with saatva. Got to have organic.
I maintain, the materials and build quality are top notch. Although I have my criticisms, Saatva is a brand I would recommend.
Bought luxury firm classic and my back is killing me. I had a Stearns and foster that I bought at Sears and it lasted 15 years. I have tried 3 in the past 6 years and I will go back to traditional mattress.
I just bought a sterns and foster casset firm pillow top to be delivered soon and I read some people complaining about indentations within 6 months, have you had any problems with your ultra plush cause it's really soft and I sunk in when I tried it at the store?
Also curious about this. How's it holding up?
@@nicoleminiuk well mines is holding up well and I haven't rotated yet, too heavy. It took a while to break in so I hope that's a good sign.
Same experience with Saatva mattress. I’ve been watching reviews on the best mattress and theres a lot of reviews not from a standpoint of a real customer/ consumer. We tried purple hybrid, didn’t like it and returned it. We tried puffy lux, which I like but my husband doesnt like it. Next, we purchased saatva plush soft and it was the worst that we got. After delivery, I sat on the mattress it felt super firm. I spoke to a representative immediately if we got the plush soft (I was thinking the delivery person made a mistake giving us the wrong mattress) and was told we got the right one. It was hard as a Rock. 😢 after 10 days of sleeping on it, we decided to return it. Called the customer service and tried to return it. I was told to give it a few more weeks since we need to break it in first for us to feel the softness of the mattress. I was also told to call after a few more days and they will send us a complimentary mattress topper. They also offered me to try it for 180 days and the $99 fee for return will be waived. Its our 4th day trying it again and this time we jumped into it to let the coil loosen up, true enough it got softer. We are giving it few more weeks and we will decide if we will keep it or not but i’m doing more research on what to get should we decide to return it. I’ll see if I can try the stearns and foster in store. Thanks for your honest review.
Stearns and foster is a real mattress that doesn't come in a box and one should never have to break in a mattress or be able too those springs must really suck lol .
Hi Mattress recommend it to buy today? Thank You
Did the pick up guys take both the mattress and foundation from your bedroom or you moved them downstairs yourself for them to pick up? someone I know wants to return and were asking. TIA
They did take both, even though they only had the mattress on their list. At the end of the video, after the black screen, I added an extra minute because the day I was posting the video, I got an email that the pick up guys were coming for the "second" return. I called them and let them know they got it already and everything was fine. Also the brought it upstairs and set it up and went upstairs to get it for haul away - although it was leaning against a wall at that point since we had already received the new Stearns and Foster.
Looking forward to your S&F video!
Maybe the top fabric was sewn so tight edge to edge that it pulled tightening the cloth giving it that firm feel you described, it definitely is more flat than the Stearns & Foster.
How was the foundation? I. Thinking of purchasing saavta foundation since cheaper than temp pedic
I just got the Plush soft and it is like sleeping on the floor. I will give it a few weeks to see if it breaks in. I sleep on my side and I need something soft or my shoulders hurt when I wake up.
I'm interested to know - did it soften at all?
@@chuckjackson4487 It has softened up a little bit, but it is still making my shoulders sore. I called them and they are sending me a topper, so we'll see if that makes it better.
@@chuckjackson4487 I ended up returning it because the topper they sent didn't help much. I ended up getting a Soft Winkbed and like it so far. It's actually soft!
Can you please help me? I am a side sleeper and have been looking for a new bed for over a year now, but I cannot decide on one. It seems like every "good" BED IN A BOX has reviews from anywhere from 3 months to a year later, stating that the bed has a hole where they sleep in the bed. Ive seen it with almost all the main brands like Allswell, Brooklyn Bedding and DREAMCLOUD for a few examples.
Can you please give me a recommendation for a good bed for a side sleeper? One that wont cost over $2k. I want something that will last many years and be comfortable.
I was just traveling and had an opportunity to have some good talks with some long time friends who I know are side sleepers and one recommended a mattress they purchased a couple months ago - the Nolah Evolution. I was told after a few months, the body shaping is not as bad as his previous mattress, but it's only been a few months. That one is less than $2k and is a bed in a box with coils.
The other friend raves about his Purple mattress (not the hybrid with coils - he has the standard non-coil, solid build version). He says the body shaping is "no worse than any other mattress" but that it doesn't matter because it doesn't affect his ability to sleep anywhere on it at any time. He is a year into owning it (under $2k and bed in box also I believe).
In comparison to the mattress we ended up settling on ($4k Stearns & Foster Ultra Plush Cassatt), they are cheaper, but those guys like them a lot. My wife and I love ours now and are glad we swapped the Saatva for the S&F. It was more than double the cost, but over a year in, there is minimal body shaping and it's all superficial in the pillowtop, it's not foundational in the coils or lower materials.
Thank you, it's that lack of transparency on invoice and return process that actually would make me a nervous wreck.
It was really an annoyance, but not something I noticed until after purchase. That said - they really did a great job with their customer service - just amateur in their accounting on the invoice and clarity in the return process.
We are currently sleeping on a Serta Gel filled mattress that is 11 years old and we are side sleepers- However we are looking for a firmer mattress as I especially have been getting back pain and shoulder pain from the softness. We have been to furniture stores and tried some mattresses and we have been more comfortable on firm or medium firm mattresses. However they do not offer a return and refund to us. It's buyer beware cause you are stuck with it once you buy it. And I certainly do not one that comes out of a box. That is why we are considering the Saatva Luxury Firm for us.
I guess everybody is different and while we want it firmer I also don't want to pay to return it. I may go to Beautyrest Luxury Hybrid directly from the company cause we can get a 120 day trial.
Thank you for this excellent video. Since I'm considering returning or exchanging my luxury-firm, I was wondering how Customer Service is. Good to know they're helpful. I'd really like to stick with Saatva and perhaps exchange mine for a plush-soft, but I'm nervous it might be too soft for my bad back, even though you said it's firmer than soft. It did look like you sunk in, so it looked soft to me. I have to make a return or exchange decision soon.
I can say this: the plush-soft may be their software mattress, but it's an entirely different experience than the comparable Stearns & Foster. If I had no info on either mattress, and I laid on them at a store, my instinct would tell me the S&F was "soft" and the Saatva was "medium" from feel alone.
That said, it's a risky proposition to buy something labeled way softer than you desire in the hope it isn't - that would scare me. And, I don't know how it holds up over time. Maybe it becomes super "plush soft" after, say 6 months to a year, and then you are stuck with something too soft.
I wish you luck my friend.
I can definitely say that a new bed will continue to "break-in" even up to or after 6 months. Which has made my hunt for the perfect bed extremely difficult in the last 4 years. I'm a week in on my Luxury-Firm and while I love the materials and construction I'm already thinking that this bed may be softer than I'd like. I'm 6'1" and 200lbs for reference.
@@eberhwang23 Hi Eber - Any updates? Thinking about pulling the plug on Lux Firm model. I’m a side sleeper, 5’9” and 195.
@@uwack23 hey Chase! Glad to help! So I really did enjoy the Lux Firm, but i felt like after it broke in it was just a tad soft for when i sleep on my back. I work out alot and sometimes i swear it could just be because my hip flexors were sore and probably could’ve kept it and been okay. But I feared if I kept it for longer I might have regretted it. If you’re majority side sleeper I think youll be happy. I ended up swapping for the Firm after 3 months and then I ordered the latex topper. Im pretty happy especially with the latex topper. Its maybe a bit more firm for my broad shoulders but i got a thicker pillow. When i sleep on my back it feels great. Overall im happy with my decision and for as many times that I have swapped mattresses with Saatve the customer support has been amazing. I also tried the hybrid latex in between the Lux Firm and Firm…and it was too soft. Hope this helps!! :)
@@eberhwang23 I appreciated reading your comments as I am considering buying a Saatva
The saatva is a Euro top which is when the pillow top is built into the mattress. The Stearns and Foster is a pillow top which is when the pillow top is stitched onto the top of the mattress. Also the cassat has micro coils built into the pillow top for a grand total of four sets of springs in the mattress. Stearns and Foster has a double spring foundation, a foundation of support coils and then again like I said the micro coils built into the pillow top.
Color me schooled on the pillow vs euro top(ic). But you just gave me more information about the S&F build than I've been able to find in hours of reading online. Something I didn't say in any of my videos, but that has been stirring in the back of my head is: I'm not confident S&F wants to sell mattresses based on anything other than name because it's near impossible to find the information you just said - and their own website doesn't share this info (unless it's hidden on some weird page a normie couldn't find).
@@chuckjackson4487 yes it is apparent that Stearns and Foster does not want to make a big deal out of a public display on the interwebs or on their site of how their mattresses are built. I've learned all I have learned through their sales reps which appears to be the way they want the information doled out. They are double-tempered titanium alloy springs, likely a country mile better than any other in the industry. The cassat is in my opinion the best mattress in the mass production market. The cassat luxury plush Euro top is the mattress to have and it sells for around 2700 usd. You can likely get a sale price on a holiday like memorial Day coming up. I currently have the holmsbu which is by far the best mattress for the price in my opinion, at $860 USD it's the one I sleep on and with the purple pillows my back pain is no longer the first and last thing I think about in my day. I am considering purchasing the cassat luxury plush Euro top in a memorial Day sale...
@@chuckjackson4487 from the many beds I have tested the Stearns and Foster cassat and the Ikea holmsbu are the industry gold standards that none of the off brand or pop-up brands can compete with. But there is a lot of energy and Hope in these big box mattresses because nobody wants to Shell out the money for the real Audi, but sorry, the Ford is never going to be the Audi and the off-brand is never going to be the Stearns and foster.
@@chuckjackson4487 I have to say however I am very curious to try any and all spring based mattresses on the market. I know I sound like a total Downer on random box mattresses but it's an unregulated industry like orthotics or supplements. There's just so much on the market and like I say I think there's a true Audi in the Stearns and foster.
@@cracked229 I have three arthritic discs in my lower back. I've tested a lot of beds, one thing is clear and that is that I need a firm and supportive mattress. The Holmsbu has three layers of springs that make it responsive top to bottom and no memory foam. It's a great bed build-wise. It's a great bed for me and my lower back. It's just the right amount of firm, plush, and responsive coils. It is not a bad bad at all and with a heavy duty 3 spring construction and 18 inch height I bet this thing will last a good long while. At only 850 bucks it competes with the Stearns and Foster firm croissant which is a four spring mattress. Or in my opinion can be said better than the Rockwell line from Stearns and foster. You know, the stainless steel frying pan from Ikea is a heavy duty top of the line beast at a discount price as well. Some of their things are worth their salt, this is the first mattress I laid on that my back didn't hurt right away, throughout the night or when I woke up. It's no longer the first and last thing I think and feel in my day. But the original video poster was seeking a supportive yet plush mattress and I got to believe out of all the mattresses I've tested the Stearns and Foster cassat luxury plush 14, 15 and 16 inch are the answer he's looking for. The 16 is the most plush but for me I could probably handle the 14 because it has the least amount of foam. I am anti-foam, I feel there needs to be the bare minimum and the spring system should be the primary support system in a bed. I used to sleep on anything and everything but after testing beds and coming to the conclusions I have about my arthritic lower back and understanding spine alignment I know that an overly plush mattress is not healthy for anybody. The mattress that is firm yet supportive enough to maintain even alignment of the spine is the most desirable to give your spine and yourself the best nights sleep.
Thank you so much for your honest review. I have kind of had it with the "famous reviewers" for mattresses. Your review was honest and from a "regular guy" point of view and I appreciate that. Didn't decide to take the Purple for a test drive? I am torn between the Saatva Classic, Loom and Leaf (by Saatva), and the Purple 3 Hybrid. I suffer from excruciating back pain, and I have narrowed it down to my Sleep Number bed. Personal opinion: Sleep Number beds are glorified and overpriced air mattresses. Not worth the money what so ever.
Thank you. We decided against trying the Purple because, when all was said and done with Saatva, the wife wanted her bed back and Stearns & Foster still had a model that was basically the same as our last one. If I find a nearby friend who ends up with a Purple, I plane to hijack their mattress for a couple nights to test it. And...we both agree with your opinion on Sleep Number. I've never owned, but I have slept on them no less than 50 times in certain hotel chains. Not a fan - but they do have the market on customizable firmness. That said, there was a brand called "Personalized" about 10 years ago (at Mattress Firm) that was awesome for being able to customize firmness anywhere on the spectrum through different measuring apparatus you use at the store to find out where the firmness is needed (meant you could have a firm middle and soft top, medium bottom if best for you). I can't find anything about them anymore. But I do heat the Ecosa memory foam, self-customizable mattress is helpful for some with back pain. I had a chat with one guy who said he was able to "set" the firmness perfect for his back pain.
@@chuckjackson4487 Thank you for your information! I am going to take a look at Ecosa. I am in the middle of moving at the moment, but my next important purchase is a new bed.
How long did it take to deliver once you ordered ?
16 days from online purchase to delivery at the house. New Years happened in between that time, but unsure if it impacted anything. I did get emails almost immediately telling me there were delays and it should arrive closer to 4 weeks.
I am so conflicted and confused as to what mattress to buy. Personally I think all those "review sites" are absolute BS. It looks to me like all these mattresses are either made and sold by the same company using different names to compete with themselves, or made by the same company and then customized/branded for other companies. I am leaning towards the Saatva Loom & Leaf but the price is just too high for a mattress that doesn't have any side support.
Did you end up getting a different mattress entirely?
I agree with the mattress review sites being BS. That's why we bought the Saatva based on the return policy ($99 for restocking, rest is refunded). It was worth it to us to try at that price. Felt we couldn't trust the internet because they all just wanted us to buy so they could earn - really though, how can all mattresses be the best mattress ever on every site? Rhetorical question...
That said, we did end up with an entirely different mattress. We ended up buying the newest version of the old mattress we liked. A Stearns & Foster Cassatt Ultra Plush Pillowtop. Cos twice as much than the Saatva we purchased, but was worth it in the end.
One thing I am learning about side support is that there are plenty of mattresses that don't have a "designated side support product/mechanism" but still provide plenty just based on the construction and materials used throughout. I would strongly recommend going to a mattress store and just testing some for side support and then making note of the brands/models that are supportive, then look up the construction of each online, you may be surprised as what feels most supportive is not necessarily the one marketed for edge sleepers. Food for thought - and good luck!
@@chuckjackson4487 We just got back from Macy's where I was able to try the Stearns and Foster, the Purple mattress, and some others like the Dr.Oz mattress (absolutely awful IMHO). Overall I found the Purple #3 (3" purple/foam/coil spings) to be the best so far. I am a little concerned it might be too soft, so still trying to decide between that and the 2". Usually I would go without coil springs at all, but the purple has incredible movement isolation that I didn't believe until I actually tried it.
The Stearns and Foster are very high quality and quite comfortable, but I felt it caused a bit too much pressure points for me in the areas I am having pain.
Thanks for the reply!
If you watch Adam Ruins Anything, he also says something along those lines. Very few manufacturers exist. There are a small amount of larger companies and they change the names of mattresses at each store so you can't shop/compare. They also have almost no mattress standards, so that doesn't help either.
I just want to point out that from my research that SAATVA mattresses are geared more toward overweight/heavy people which is a good thing. Probably why it would not seem as soft to a normal size person perhaps?
I had a pillow top and it had dips in it after 3 months. How is your mattress holding up?
What brand did you have, I just asked the same question? I do know those sterns and foster have a lot of coils, the pillowtop has 2.200 and the non pillowtop has 1800.
@@mareelee3668 I was told by a great salesman that all pillow tops get body impressions with the first few months. I had a Laura Ashley mattress. It was really hot for sleeping. I am looking at a Beauty Rest black with an adjustable base. The base makes all the difference, so comfortable.
@@micheleduke2200 buy a hypnos bed top of the line
I had a starts euro top top similar age it was very hard ..
I bought a Brentwood home after considering a saatva.
It was too hard for me after 2 weeks was going to return
On the third week ot softened up now I'm going to keep it & add a topper
Why was it so easy to buy a bed years ago. Ugh
I heard that Saatva, that some people complain about sagging or dipping only after a year of owning it. That, and I couldn't get approved for financial assistance. So in the end, I went with Layla hybrid mattress. It is flippable where one side is soft and the other one is firm. After being on a firm mattress with big fig which I am returning tomorrow, I want something soft. But of course to protect the bed I am going to put a Topper on it anyway and a mattress cover regardless!
I just got the saavta firm and is actually softer than expected..so not sure how plush is too hard.
We just ordered the firm after testing them out in the actual store. I would prefer the luxury firm but the firm was pretty good too. I compromised with my husband since the firm wasn't so bad and he suffers from back pain. We also ordered the pillows. I still felt the firm ok soft so I don't see how the plush could be too hard and looking at the video when he sat down I still don't see how the plush can be so hard. But everyone is different.
Three years ago, I finally junked my 40 year old Stearns and Foster SUPREME CORRECT CORRECT. I LIKE SUPER FIRM, IT WAS AMAZINGLY FIRM. I PROBABLY should have junked it 5 years sooner. i bought it in early 80's. Replaced with the SAATVA CLASSIC FIRM which is the firmest, (not the luxury firm). i had 4 twin size S &F SUPREME CORRECT COMFORT. (WITH FOUNDATION FOR 2). They no longer make that model. and don't even make a regular twin, only a twin XL. Saatva classic firm is firm, but for me, not sufficiently, and over 3 years has sagged a bit in middle. Thanks for the heads up on the Cassatt. wondering if it has a 9 firm?
and, btw, I am a side sleeper. Only during pregnancy did I need an eggcrate on top of the supreme correct comfort. back in early 80's. full retail for the set (one) was $800. I bought all , at Macy's furniture clearance on Long Island. Different purchase dates. but all about same year or 2. (pre kids)
errata, SUPREME CORRECT COMFORT.
I have a mild phobia about buying mattresses. I am sleeping on a 20 year old mattress and for the life of me cannot pull the trigger to get a new one because of a fear that it will suck.
It's only mild because you talked yourself into believing it - it's probably a pretty strong phobia. I know...when Saatva hauled our old S&F away, and we were stuck with it, I was going through withdrawal and had a slight trauma response...it led to us just buying a new S&F.
So, my recommendation is - do not let them haul the old one away, just in case...
I'm in the same situation as you were in. I purchased the luxury firm after chatting with Saatva and they suggested this as being soft enough for side sleepers. It turns out to be like sleeping on a board. They have said it will soften over 3 or 4 weeks. I don't think it will be any better than it is today. Thanks for the explanation of your return experience.
If you kept it, I'd like to hear if it ever actually loosened up. We couldn't wait that long, the pain and long nights were building up. I want to like Saatva because I like their quality and business model, but we just couldn't...
I have the Saatva Classic (king). I put a Cuddlebed 2.0 Mattress Pad on it. Got me to a comfortable softness while still firm. You might try this.
I have been in search of a new mattress for past two days! My old one is killing my back with two kids! So all the new websites like mattress nerd, sleepopolis, and sleep foundation I don't know how authentic they are. I am so confused I am a side sleeper and back sleeper ( combo) and 5 7' with an average weight (of 160-190).
Same here. Around the same weight and in so much pain. Fully a slide sleeper. I need a plush mattress and I can't tell if any of those reviews are authentic. It's so frustrating .
I wonder how much you weight maybe you were pushing past the comfort layer of the mattress that said I've never layed on one lol how's the replacement working out?
That's a valid question - honestly, not sure about how my weight was affecting everything - but the replacement Stearns & Foster is as comfortable now as it was when we purchased. I plan to do a 24 month review on it in the coming weeks.
@@chuckjackson4487 I'm looking into the bear elite hybrid or the ghostbed flex now, I think I'm between those.
Please do a review on the stearns and foster :)
Working on it as we speak - hope to have it uploaded this week.
Aireloom is way better than anything I’ve compared to and spent days of researching my next mattress, the saatva plush is NOT as soft as the plush Aireloom. The White House at one point had an Aireloom mattress.
Very informative presentation. I still believe it's better going in a brick and mortar store to try it. Tho I realize it's not possible in many cases. I'm interested in the latex hybrid
Another issue I believe you should be discussing is fiberglass in the fire sock. I know S. doesn't use or organic mattresses. It can cause health problems and if the fiberglass leaks out cause a huge expense to remove. Never knew the involvement in buying a mattress.
I agree that the edge support is on point. It was definitely the best crafted mattress I ever had. A beautiful mattress but too firm. It actually felt fine on my back but my shoulders screamed “NO”. My receipts sent via email showed the amount, discount and taxes with final payment price.
Your experience is just like mine - although I want everyone to have a great experience with any purchase, especially a mattress, it says something when other people have the same experience. I shared my feedback directly with them, maybe some tweaking on their comfort scales will happen.
Saatva memory hybrid mattress has anyone tried?
I want a mattress that feel like I’m sleeping on the a rock. Do I do firm or luxury firm?
I apologize if there are two responses - ran into some connectivity issues when posting the first.
Anyway, I'm not a firm fan, so I can't answer first hand; however, I have a large friend who has always slept on firm mattresses and he says - luxury or not, just don't get a pillow top because the pillow top will add a softness that takes away from the "hardness." Also, he says if you truly want to sleep on something hard, then buy the cheapest junk you can find because, "luxury is for the weak." He argues that the more costly the mattress the more likely the manufacturer will try to create a "soft but firm" mattress and the cheap ones are "just hard."
Like I said, not sure how well that opinion holds up and I have no experience with firm mattresses on purpose, but that's the anecdotal response from a real person. Good luck!
Firm
We bought a luxury firm and it was not firm enough.
@@kateballew4364 Are you going to exchange for an Extra Firm? Or are you just going to return it for a refund?
I have the luxury firm and LOVE it! That particular one was recommended to me bc of my back issues. I would say it's firm with some give. If you want rock hard, go with the firm, bc Luxury firm does contour a little.
Sadly, there is no objective or standardized measure of mattress softness per se. Softness is completely subjective and will depend on individual body types and sleep positions. Also FWIW what you're calling the "pillow top" on the saatva isn't actually the pillowtop nor do they claim it to be, it's part of the support structure and is mostly composed of the pocketed coils. The stearns however is a completely separate structure. Stearns differentiates their product by offering various thickness of that pillowtop layer. The downside to that is that over the long term that pillowtop is going to compress, break down and degrade. And so while the underlying structure of the mattress will be sound the bed will become uncomfortable because the plush pillowtop will fail. That has always been the problem with traditional spring mattresses dressed up with pillowtops.
Did you ever find a good bed?
Sure did - Stearns & Foster Cassatt Ultra Plush (King size).
@@chuckjackson4487 excellent I will check it out
I bought a Saatva latex mattress and now at 3 years it has a huge SUNKEN hole in the middle of the bed where I sleep. This mattress has a 20 year warranty. BUT to get it fixed I have to pay shipping (99 dollars each way) and wait 2 months. To totally replace it with a new one, I can pay 40 percent of the original price plus shipping (around 900 dollars). Why would I choose either of these options? Oh they also gave me another option, buy a different mattress with a tiny reduction in cost. Which would be even MORE than the replacement. NO THANKS. I think I will opt for the cheap bed in a box and at 300 dollars a pop I can just get a new one in a couple years.
I only have one thing to say about those replacement charges: Yuck.
Admittedly, I was only concerned with the return policy, not the replacement policy. I will make note of that for future purchases though.
Which bed is it?
Is it the zenhaven mattress?
Someone please tell me if the classic sleeps hot or not
I can honestly say in the time we had it, we never felt it was hot. That was one thing that it did really well. That said, what I have learned is that firmer mattresses generally sleep cooler and our Saatva, which was supposed to be plush, but felt firm, was a cool sleep (cooler than the Stearns and Foster we ended up with - not polar opposites, but definitely noticeable).
Thank you for your mattress videos. It has helped us . But two odd things. // 1. Every showroom sales person has commented that there is no industry standard on labeling a mattress Plush, Medium, Luxury Firm, Firm, Ultra, etc. The sales people encouraged us to try the mattresses because of on company's Medium is another company's Plush/ Firm. They said do not trust company's ratings; you must experience it and then you determine the level of comfort: Plush, Med, Firm, etc. // 2. Each of the online reviewers of the Saatva line mentioned how the Medium runs on the Firmer side, and the Plush comes in at about a Medium feel. // I understand you and your wife want to sleep "in" and not "on" the mattress, hence the Ultra Plush S & F mattress. However, I wonder if you or your wife watched the Saavta reviews; the Saatva even looks firm.
Regarding #1 - this is true, but you can't test the large majority of mattresses on the market. For instance, I have yet to find a Saatva to test anywhere and the nearest alleged ultra plush S&F Cassatt for test was multiple states away at the time of purchase. So, if testing it in store first is a requirement, then there are many brands and models that are just not to be considered for that consumer.
Regarding #2, my experience in reading and watching online reviews for the Saatva did not provide many "plush = medium" thoughts. Many referred to it as "the softest mattress I've ever laid on." This is just more data to show that we see and read what our search browsers tell us and that we likely were directed to different sites. In one of my previous videos, I even pulled up a few sites that we read where they talk about how soft it is. For reference, when I search "Saatva mattress softness review", which is a longer tail search, it pulls ~108k results. I certainly wouldn't say I read them all or claim that they all say it is more medium than soft.
I will admit it looks firm with the stitched eurotop, but the reviews we saw insisted that it was soft. I would go as far as to say those reviewers' soft was my bouncy - is you consider a trampoline soft, then the Saatva Classic would be the mattress for you.
Might want to scrub personal info at 13 min mark it stays there for a long time while your talking (bottom left).
Thanks for noticing - I went through and blurred it out - thanks to the UA-cam editor.
Sterns and Foster is great, but in reality they sag and dip just like all the rest.
That is definitely true, especially on the softer products. Spoiler alert for an upcoming video - we are already seeing a bit of a hump after only two months. But - wow, is it comfortable.
@@chuckjackson4487 At least you’re getting some rest. Why is it so hard to purchase the right bed? Pillows are the same. Nothing in the store feels the same once you get it home. I’m still searching for the right mattress.
@@Listen2me400 Same! My sleep has been horrible for more than a year now. I’ve tried multiple pillows and am on my third mattress. I’m 5’ 10”, 170 lbs, side sleeper, and have been having back and neck pain. Here is my mattress experience.
1. Therapedic Crescendo Euro Top from RTG. Started sagging around 5 years old.
2. Puffy Lux - bought a year ago. Too hot and not soft enough.
3. Saatva Plush Soft 14.5” - last night was the first night. I second everything Chuck said about the comfort level. It’s much firmer than the Therapedic from RTG.
Sadly, the original Therapedic from RTG is the best of the three I’ve tried so far.
I’m going to give the Saatva 2-4 weeks as they suggest, but I suspect it’s going to be returned.
Anyone that has ever even shopped for mattresses should know and understand that a mattress needs at least 60 days/2 months to break itself in..
Not when you can’t stand to sleep in it.. no way, that’s way too long.
The avocado with topper built in is incredibly firm and I cannot sleep in it to test it out for 60 days, so it’s a return for us. Not all beds need 60 days..
Saatva no longer makes this bed. They replaced it with a bed that has only the pocketed coils and foam layers.
I just went to the site and they still have it up. The marketing pictures and diagrams are different, but when I compare side by side with the stills I shared from the site, they look like all the same layers.
Saatva is horrible. I have a split king with a plush soft and luxury firm. We’ve owned for approximately 3 years, I’ve tried both sides and both are rock hard. My spouse and I are currently considering a Tempur-Pedic.
This confirms my suspicion that their "plush soft" is not likely much different (or different at all) than their other firmness levels. My gut (completely anecdotal) tells me that it's all marketing mumbo jumbo because their hundreds of outsourced factories just make one mattress with different labels. (Again, completely unfounded, just my conspiracy theory).
I think its just you. Why do people want super soft beds? TempurPedic will make your spine hurt over time. And its hot.
@@KhoiBoa I bought both the Tempur-LuxeAdapt Soft and Firm and received over 2 weeks ago. I've slept better for the past couple of weeks than I have in over 20 years. I use the soft mattress and it doesn't sleep hot, plus I have the Tempur-Adapt Promid pillow which is cool as well. I was afraid that memory foam would be hot but technology has changed and it doesn't feel hot and I wake in the same position that I'm in when I initially fall asleep. I wish I had made the switch sooner from Saatva (better yet, I hate that I purchased a Saatva). To answer your question 'why do people want super soft beds?' It's their personal preference.
@@MM-bs6jv i had the lux soft and the 1st week was awesome, then it started to absolutely KILL my lower back. so bad I could almost not stand up so I had to return it.
i gotthe pro adapt med after and it has hurt my back for the entire 3 months I have had it so I am returning it mon. searching for a replacement. debating the lux firm (which actually is pretty soft with letting you sink a couple inchech but not near as deep as the lux soft or proadapt med.)
looking at the wink and saatva currently as well.
@@MM-bs6jv Keep posting updates. We had an orthopedic grade tempur-pedic that got too soft over time. Now looking for something else.
theres no plush in the plush...
Always luxry firm...soft is well too soft
Just sent back a Saatva Luxury Firm. Nothing firm about that mattress. Like sleeping on a marshmallow. Killed my back. Will say they gave me no problem with getting my money back minus the $99.00 and coming to pick it up.
Makes me wonder if they are sending firms to people buying soft, and softs to people buying firm...
how much do you weigh? i just bought a saatva classic in luxury firm and i’m really worried i made a mistake and it will be too firm for me as i am 125 lb
Did they charge extra for the cat hair removal? 🤮
Not as much as they charged for the bodily fluids...
...just kidding - no extra fees 🤣
U need to get to your point faster….
Thanks for watching my video from 34 months ago and providing this helpful feedback.
Review from a company worker at the mattress factory, so how about a review from someone that doesn't work for the company....heres mine...No one wants to hear a dame review, from a sales person for the company, the way the delivery men carry it light as a feather that u don't need 2 people to life it, and that tells me if your over 100 pounds cause it's so light, it will break down fast, so fast talking man thumbs down😅 👎
@chuckjackson4487 what did you buy instead and do you like?