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How to fix a Bosch washing machine that isn't taking fabric softener

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  • Опубліковано 27 лют 2014
  • I'll show you how to easily fix a Bosch washing machine that isn't taking fabric softener correctly without having to call an expensive engineer. Its perfectly simple and just requires a floss stick. You can always use an alternative such as a cocktail stick.
    I hope it helps.
    Constructive comments are welcome, thanks
    (C) consumedbynature 2014

КОМЕНТАРІ • 194

  • @djxjxixsmjxjskjzxn1853
    @djxjxixsmjxjskjzxn1853 5 років тому +4

    Such amazing German engineering, they add a free fungus farm to every washing machine they manufacture: the little bit of water and fabric softener thats left in the dispenser after every wash creates a humid atmosphere, a bit of mildew grows, and the cycle repeats after every wash. For the first 18 months you'll never know its there, and then, all of a sudden, your clothes will start to smell like you live in a dungheap and you'll have to research UA-cam to find out why. Tks for your vid, very helpful.

    • @suze9760
      @suze9760 Рік тому

      that's a good point, if I do a hand-wash or wool wash the clothes start to smell within a few hours if I can't get them dry immediately

  • @user-ib7wh3bc6e
    @user-ib7wh3bc6e 4 роки тому +8

    Worked like a dream!! I was clearing out the tray and the bottom bit, didn’t even think that the top bit was causing the problem! Many thanks 😊

  • @benoleary1371
    @benoleary1371 4 роки тому +4

    Great video, as soon as you started I remembered that 20 years ago I cleaned the holes with a zip tie/cable tie. Works just as well. Thanks for posting and jogging my memory!

  • @franceskingston4972
    @franceskingston4972 4 роки тому +3

    You are a lifesaver! Thank you. Those 4 little holes have more black gunk than you think! The interdental brushes were a great tool to use! Don't be afraid to wriggle right up inside the holes 3 or 4 times each! Softener now being added and a clean drawer left! Just marvellous. Thank you.

  • @bazdurrent3124
    @bazdurrent3124 9 років тому +18

    Many thanks for your helpful video. I was quoted £80 by a Bosch engineer to fix what turned out to be a very simple problem. I followed your advice with 100% results.

    • @consumedbynature
      @consumedbynature  9 років тому +1

      Really glad it helped and saved you money. Thank you very much for your feedback

  • @GC-rf2st
    @GC-rf2st 6 років тому +1

    This gets my vote, easy to watch, easy to listen to AND easy to follow, problem solved with our washing machine and not a screwdriver or spanner in sight... much to the wife’s relief, a big Thank YOu

  • @MikeJohnson-mz7tm
    @MikeJohnson-mz7tm 8 років тому +5

    Have had this problem for years, each time resolved by a visit from an expert and a replacement part. Cost £80 a time. Tried your method. Brilliant. Have now saved engineers costs and also the immediate cost of a new washing machine. Thanks

  • @thetwohundred5213
    @thetwohundred5213 4 роки тому +2

    Spot on - thanks for taking the time to film and upload. Was tearing my hair out trying to figure out why I was getting water on the floor under the machine. Turns out the draw unit was clogged - the inflow hole to the drum was half blocked with washing powder gunge and water was escaping from the draw, flowing down behind the front panel.

    • @consumedbynature
      @consumedbynature  4 роки тому +1

      Glad the video helped. Thanks for taking the time to comment

  • @francesclarke4744
    @francesclarke4744 Рік тому +1

    Just started having this problem and found your video. Worked a treat. I know the video’s quite a few years old now, but thanks for taking the time to enlighten the rest of us back then :)

  • @Benny10001
    @Benny10001 5 років тому +2

    I was looking for EXACTLY this video, and delighted I found it. Even more delighted that you made it. I was stuck at figuring out how to remove the drawer!!! Your video was PERFECT! (I now have a working washing machine again!)

  • @rudders17
    @rudders17 3 роки тому +1

    My mum used this video to fix her washing machine, thank you so much!

  • @wanderer5491
    @wanderer5491 Рік тому

    Thank you for this video. Helped me in unclogging the softener water pumps . Save me service charges 🙏😊

  • @dylonlin8308
    @dylonlin8308 4 роки тому +2

    thanks for the vid! funny thing is i don't use softener but the water wasn't flowing properly. i took the drawer out, poked the holes a bit, looks like that helped. i also used the air spray just in case. thanks again!

  • @anniebody8059
    @anniebody8059 Рік тому

    Clear instructions, thank you! I have had this problem for years! I found that even when using pipe cleaners the inlet pipe was still blocked as it is difficult to get around the 90 degree bend. Used a Dremel to grind away the cross and allow the pipe to be cleaned properly and flow directly into the tray. It now works!
    I don't understand why manufacturers use sharp edges as these are known to gather material: poor design workmanship! When was the last time you saw a square water pipe? Also, when it is to be expected, why use pipes and holes of such a small size that will certainly and easily become blocked: again poor design workmanship. As this is not the only Bosch product I own with obvious design flaws I now avoid Bosch when replacing.

  • @AngieLozanova
    @AngieLozanova 4 роки тому +1

    Very helpful
    . Especially as I can't get my washing machine man here during lock down. Thank you!

  • @toutmango
    @toutmango 6 років тому +2

    Fantastic advice! I have been trying everything to get the jets clean. No one had a clue what I was on about. You are the first person I've found that actually tackles the jets not the draw. I never would of thought to use a interdental brush. I've tried everything else but. Thank you

    • @consumedbynature
      @consumedbynature  6 років тому +1

      I really appreciate you letting me know and providing the positive feedback. Glad I could help.

  • @kellyworsnop
    @kellyworsnop 7 років тому +1

    Thank you so much for putting up this video - the fabric conditioner has not been feeding through for a long time now but couldn't even see the water inlets without your help in the video. All fixed and working best in a very long time! Cheers - it's appreciated!

  • @paulinebillington4766
    @paulinebillington4766 4 роки тому +1

    Thanks; been washing the drawer for about 6 months! Tried this , works perfectly

  • @chasevans7171
    @chasevans7171 5 років тому

    Thanks for the tip. Fixed our trusty bosch and now my wife is not getting the "we need a new machine" panic anymore. Hooray!

  • @carenholmes
    @carenholmes 3 роки тому

    Your instructions worked like a charm. Saved us a service call. Thank you!

  • @gemmax74
    @gemmax74 7 років тому +3

    I've been cleaning the inside of my washer like crazy to try and sort this but I've never done this, thanks! I'll give it a go .

  • @sajidamin9214
    @sajidamin9214 4 роки тому +1

    Thanks for uploading video. Followed the tips and now my washing machine is fixed. Top fella!

  • @sarahm3554
    @sarahm3554 2 роки тому

    Thanks for this video. I also have a Bosch but have discoverd that this problem mainly occurs if I have been using the concentrated fabric conditioners rather than the original type.

  • @cullencraig
    @cullencraig 4 роки тому +1

    Thanks so much for this. Just sorted this problem for my Mum thanks to you.

  • @rebeccaemilie
    @rebeccaemilie 5 років тому +4

    Amazing thank you I had worried it would be a bigger job thanks for taking the time to show us

  • @mercilessming5
    @mercilessming5 2 роки тому

    Thank you very much for making this video, helped me understand the problem and how to deal with it, works like new now, saved me at least £60, Merry Christmas.

  • @debbiewalton769
    @debbiewalton769 6 років тому

    Thank you so much, worked a treat. Didn't realise there was that much gunk inside the drawer, I had earbuds and everything I could find to clean it. A HUGE thank you for this I have a mean, clean washing machine now!!!!!

  • @BarefootBrian
    @BarefootBrian 2 роки тому

    Great, thanks. I, too, had checked the 'snorkel' in the dispenser but not cleaned the water jets or the housing. Mine was GROSS!

  • @tannnmayyy
    @tannnmayyy 4 роки тому +1

    Very very helpful! I didn't knew how to take off that dispenser unit!!!!!!! Thnx a lot

  • @anneliddle7876
    @anneliddle7876 Місяць тому

    Thank you! I didn't know about those holes! Thank you again!

  • @TattingBiker
    @TattingBiker 8 років тому +1

    many thanks for the video on our machine the problem was that after the wash cycle the softener draw was left full of clean water, i carried out your instructions and gave the whole draw a complete cleaning throughout with hot soapy water using a tooth brush and clean sponge pads the ones that are green and white, one side is rough like a very soft Brillo pad and after the cleaning gave it a run without any washing in on rinse and spin and it cured the problem thanks once again RUSSELL PINXTON DERBYSHIRE

    • @consumedbynature
      @consumedbynature  8 років тому

      Hello Amanda, really pleased to hear my video helped solve your problem. Thanks for taking the time to let me know

    • @sallenbukirwa9878
      @sallenbukirwa9878 7 років тому

      Amanda Higton aà

  • @nickdvszzzzz
    @nickdvszzzzz 7 років тому +5

    Being a typical bloke, I had no idea how to get the dispenser drawer out to clear the blockage. Great video - helped a lot and the missus needn't know I had to resort to UA-cam!

    • @consumedbynature
      @consumedbynature  7 років тому +2

      That's the sort of feedback I like. Glad I could help Sir!

  • @user-gx8kc8tt5p
    @user-gx8kc8tt5p 8 місяців тому

    I thought I was going to have to get a new machine..this was brilliant.Thank you

  • @andrewjames9151
    @andrewjames9151 9 років тому +2

    Small hand held steam cleaner, with small attachment nozzle, will blast out debris built up limescale and built up Detergent and Softener residue.. Open drain plug and excess dirty water and residue with flow straight out!

  • @maggiehall6596
    @maggiehall6596 7 років тому

    Thank you that helped we have saved all our little interdental brushes and floss sticks for the washing machine. will make sure I clean the tray every month now.

  • @daveallsopp320
    @daveallsopp320 3 роки тому

    I’ve got the maxx6 machine with the same issue it fills the conditioner compartment right to the top with water( absolute pain) will give your method a try cheers👍🏽👍🏽👍🏽👍🏽

  • @suemayall982
    @suemayall982 9 років тому

    just looked at your GREAT clip, machine now sorted out. It was full of gunk and now working.

  • @karenharland5268
    @karenharland5268 8 років тому +6

    Amazing thank you, was thinking I had to buy a new washing machine as can't stand the feel of the clothes without the softner.

  • @louisaede5119
    @louisaede5119 6 років тому

    Thank you so much.... ive have had this problem for ages, was about to call an engineer to fix!!!! Your a star :)

  • @messcar1
    @messcar1 4 роки тому +4

    You can use Dettol Washing Machine Cleaner 250ml and it will clean away all the black gunge and make both the soap / fabric conditioner compartment absolutely spotless as good as new. It also will clean all other places within the washing machine that you cannot see.

  • @lucyhingston7708
    @lucyhingston7708 5 років тому

    Most helpful! I have been driven to distraction by this problem, and am now feeling a bit silly. Thanks for your excellent help. 👍

  • @erikayanez8465
    @erikayanez8465 7 років тому

    Thanks for sharing your video! I followed it step by step and now the wash machine is taking the softener again 100% :)

    • @consumedbynature
      @consumedbynature  7 років тому

      Thank you for taking the time to let me know this video helped you. Regards

  • @maryoconnell35
    @maryoconnell35 Рік тому

    Thank you for your video, I found it most helpful, my machine has three rows of tiny holes over each dispensing section and my hand gets stuck when I try and clean them 😁 but the interdental brush works for me.

  • @rachelahkit5878
    @rachelahkit5878 4 роки тому +1

    Yay - problem solved! Thank you for the easy-to-follow instructions!

  • @salhuss4772
    @salhuss4772 10 років тому

    Thanks a million for your video I was going mad fixing trying to clean it but all I had to do was poke hair pin about the despenser and it worked thanks so much again without your vid I wouldn't have ever been able to sort it xxxxxxxxxx

  • @ianm408
    @ianm408 7 років тому +11

    You can use a computer aerosol air spray cleaner with the thin tube attached and spray the air into the holes.

  • @tonyf1223
    @tonyf1223 6 років тому +1

    Cheers pal .just sorted the machine after watching the video.thanks for posting.

  • @nickythom5
    @nickythom5 Рік тому

    Thanks for this. It's saved me a technician visit

  • @GilGaribi
    @GilGaribi 8 років тому +1

    Thank you very much. I just wanted to know how to remove the dispenser and clean it and I found my answers here :-)

  • @phillipsly
    @phillipsly 6 років тому

    Got the same problem and thought I'd look on UA-cam, thank goodness I did and thank you for the simple video.

  • @hilarycottier2044
    @hilarycottier2044 5 років тому +1

    Brilliant, thank you for that, I've been struggling to get the drawer out for ages as it's filthy.

  • @juliewilson4890
    @juliewilson4890 8 років тому +2

    Thank you...I've been putting up with the softener compartment not working too, but this has sorted the problem 😊

  • @Puzzoozoo
    @Puzzoozoo 7 років тому

    Just had a look on ours, and have cleaned the tray out and put the machine to drum clean to let itself give itself a good cleaning. If this problem happens again, I'll know what to do. Many thanks.

  • @wendycharlesworth1794
    @wendycharlesworth1794 5 років тому

    Thank you so much for this video , followed your instructions and now perfect working order again. Dread to think what I would have been charged.

  • @dr.geethashastrisbhat2073
    @dr.geethashastrisbhat2073 4 роки тому +1

    Thank you. It helped solve the problem

  • @johnderek7834
    @johnderek7834 9 років тому

    Currently running the wash cycle, but loads of gunk came out, so I think this is likely to solve it - thank you!!

  • @TheLaundryCentre
    @TheLaundryCentre 9 років тому +3

    These are simple to work on. You can remove the lid, take the drawer housing out and it breaks down into several parts and you can run it through a dishwasher to completly clear it.

    • @djxjxixsmjxjskjzxn1853
      @djxjxixsmjxjskjzxn1853 5 років тому +1

      Thanks TLC, thats really handy to know and a lot less hassle than messing around with dental implements. A big problem is that most people who use a washing machine would rightly assume that the detergent and fabric softener they use dont bung their machines up with mould and scum. If they knew then im sure they'd clean regularly and avoid the problem.

  • @julierule4969
    @julierule4969 10 років тому +1

    Thank you! I have been at my wits end trying to figure out what's wrong. Those instructions are really clear to follow.

  • @chris123643
    @chris123643 5 років тому

    Great video, had this problem, tried boiling water, fully cleaning out the drawer itself, nothing was working... after watching your video I turned my attention to the jets, fully blocked up with gunk! Didn't think about where the water comes out (honestly didn't have much of an idea of how it worked at all) It was my own fault for trying to clean it before it was blocked, just ran a cloth along the top of the drawer bit, must have been what blocked up the jets... I had to come to work before I tested it but thought I'd leave a comment anyway I'm that confident that was the issue.

  • @caloubser
    @caloubser 9 років тому

    Thanks so much for your clip - just fixed my washing machine myself thanks to you.

  • @mikethefoto
    @mikethefoto 7 років тому +1

    Spot on, just waiting for the rinse cycle to finish. Wife will be chuffed to bits.
    Many thanks for the assist, much appreciated.

  • @act4tv1
    @act4tv1 7 років тому

    Great tip i would have been there ages looking for what was caursing the problem many thanks

  • @jimmcgarrick
    @jimmcgarrick 7 років тому

    Brilliant... saved me buying a new machine!

  • @robfleming6594
    @robfleming6594 3 роки тому +1

    Thanks for sharing this, it's been driving me crazy for weeks, super simple fix. Might buy my wife a new toothbrush though 😂

  • @stararmour
    @stararmour 8 років тому +1

    super clear video. cleaned the drawer out, now waiting for a cycle to run. Been wondering how exactly the additive compartment works though. it seems to look like the nozzles (for want of a better word) fit into each other; so, where does the conditioner go? flummoxed.

  • @kevinadamson74
    @kevinadamson74 Рік тому

    Thanks , just what I was looking for .

  • @michaeltop621
    @michaeltop621 9 років тому +1

    I fixed mine by just adding 2 cups of water (500ml) to the dispenser box #2 after cleaning out the impeller trap at the bottom of the washer. I think the pump needs that water to prime the suction inlet.
    Hope this helps.

  • @DavidGarside
    @DavidGarside 9 років тому

    Excellent video. We have the same problem with our Bosch (almost the same model) so will give this a try tomorrow. Thank you. 👍🏻😊

  • @voiceinthesky5706
    @voiceinthesky5706 6 років тому

    Thanks for the video, on my model you can take the white bit you clean completely out and wash it thoroughly. Found loads of gunk up there.

  • @hermdine
    @hermdine 4 роки тому +1

    OMG THIS IS FREAKING BRILLIANT!

  • @ariadnehoyos281
    @ariadnehoyos281 9 років тому

    Thank you very much for your video. Clear and concise - well done!!!

  • @jonathangray2131
    @jonathangray2131 8 років тому +1

    Thanks - very clearly demonstrated! Now to try it out !

  • @johnhaynes8033
    @johnhaynes8033 6 років тому

    Thank you, ive just sorted the washing machine, cheers my man.

  • @steveschulz1263
    @steveschulz1263 Рік тому

    Greetings from Verflixte Klixx! Great Video

  • @alangraham2277
    @alangraham2277 10 років тому

    Worked a treat! Was about to haul machine out. Thanks.

  • @Navy77772
    @Navy77772 6 років тому +1

    Thank you for the video, saved us some bucks :) (Although we opened the whole plastic and cleaned it out, 10 years of black slippery slime :D) This works on Siemens too.

  • @danh7673
    @danh7673 5 років тому +2

    Worked perfectly, thanks so much for this video!

  • @christinethrop8180
    @christinethrop8180 4 роки тому +1

    Brilliant worked perfectly

  • @davemaxted8047
    @davemaxted8047 5 років тому +1

    Cracking, fixed our machine. Thanks for the vid.

  • @JamesHalliday1960
    @JamesHalliday1960 6 років тому

    Thank's. Your advice was Excellent .. although i didnt have the floss stick or the small wire brush> i was able to clean what I could

  • @suffolkboy148
    @suffolkboy148 9 років тому

    Same washing machine as me. Handy!! Haha. Good video. Well done sir!

  • @nessfair4376
    @nessfair4376 7 років тому +1

    Yeay - mine been blocked for weeks! I'll give this a go!

  • @daraosullivan90
    @daraosullivan90 9 років тому +1

    Thanks was just about to call someone out!!

  • @suze9760
    @suze9760 Рік тому

    Thank you thank you happy days indeed this thing has been mystifying me for years - I didn't even know the jets were up there! Off to buy dental products now!

  • @danandlaundry
    @danandlaundry 4 роки тому +1

    Thanks I have the same problem with my indesit did what you did and now it’s taking it like new doesn’t just work with Bosch works with any brand

  • @dinziallenkay4637
    @dinziallenkay4637 5 років тому

    Thank you so much. Easy to follow and well explained. You have saved me £££s

  • @vinitakulkarni9431
    @vinitakulkarni9431 Рік тому

    thanku for a wonderful video it helped me a lot

  • @gppowis
    @gppowis 6 років тому

    Thanks - really helped, although I am sure it is just a temporary fix... need to get the plastic top out to clean it properly. Wonder if baking soda crystals/ white vinegar might do the job...?

  • @sheenodj
    @sheenodj Рік тому

    Great video buddy, thanks 👍

  • @sujithmenon68
    @sujithmenon68 7 років тому

    very informative and helpful. Superb Video...

  • @alexanderpark5225
    @alexanderpark5225 6 місяців тому

    Brand new washing machine and not dispensing softener into machine. Not clogged never worked, please advise,

  • @pamelaJF_21
    @pamelaJF_21 3 роки тому

    Thanks, very happy to find this!

  • @teezee90
    @teezee90 4 роки тому +1

    Thank you so helpful 👍🏾

  • @ciaran012
    @ciaran012 7 років тому

    Thanks a million, your tip was so helpful going to test it out now.

  • @marinainezpilates3692
    @marinainezpilates3692 3 роки тому

    Great video!! Thank you did the trick!!

  • @cardamomumviridis557
    @cardamomumviridis557 2 роки тому

    It didn't work for my Bosch washer though. It's completely new and nothing should be clogged. I cleaned the holes (they are lined up in a row above the softener compartment) but the washer is still ignoring the softener. I think it's yet another issue. I'm giving up with Bosch washers as the hardware programming/wiring seems dubious in their products. Thank you for the video though.

  • @jessicabeyer2978
    @jessicabeyer2978 2 роки тому

    I clean my washing machine religiously and never had any mould build up. When this problem occurred I cleaned as described in this video. It worked perfectly for one wash and now I am back to the softener dispenser again is not draining. Any tips? Do I have to do this after every wash?!?!?!?

  • @AngryDel
    @AngryDel 6 років тому +3

    Mine got really bad, blocked way up the pipes, found a pipe cleaner was the best thing to use, if you get it right up there, give it a good wriggle about and next thing you know, Bosch! All working again.

  • @anupojukowshikkowshik9973
    @anupojukowshikkowshik9973 4 роки тому +1

    Thank u so much 👍

  • @PR0PJ0E
    @PR0PJ0E 5 років тому

    Thanks very much for this, mate. Solved the problem.